[HN Gopher] What happens to your online accounts when you die?
       ___________________________________________________________________
        
       What happens to your online accounts when you die?
        
       Author : bobbiechen
       Score  : 149 points
       Date   : 2025-02-09 15:09 UTC (4 days ago)
        
 (HTM) web link (digitalseams.com)
 (TXT) w3m dump (digitalseams.com)
        
       | e40 wrote:
       | My son gets my 1pw master password and yubikey and inherits all
       | my online accounts.
        
         | WillAdams wrote:
         | That is my plan as well --- there's an envelope in the safe
         | which has my e-mail password which should allow taking over the
         | accounts, and maintain access to my GOG.com game library, my
         | Amazon Kindle books, and my Amazon Music --- curious if there
         | will be any case law in-between now and then.
        
           | account42 wrote:
           | For GOG the safer solution would be to download and backup
           | the offline installers. Might even become useful in your own
           | lifetime.
        
       | failrate wrote:
       | My Steam friends list is slowly turning into a memorial.
        
         | asynchronousx wrote:
         | Damn that's sad.
        
         | bobbiechen wrote:
         | I'm sorry to hear that.
         | 
         | On the topic of Steam, according to their terms of service, you
         | buy non-transferable licenses for access, and they will argue
         | you can't inherit the games of a deceased person:
         | https://arstechnica.com/gaming/2024/05/after-you-die-your-st...
         | . This follows a tradition of digital media providers asserting
         | deep control over things that you might think you "own" :
         | https://www.nytimes.com/2009/07/18/technology/companies/18am...
         | 
         | (I had a hard time fitting this thread into the blog post and
         | eventually cut it)
        
           | Dalewyn wrote:
           | At the risk of possibly sounding crass, the practical
           | solution is to simply never tell them of the decedent's
           | passing.
           | 
           | Unless the matter of concern is a legal or financial one (eg:
           | bank accounts, pensions, insurance, etc.), quite literally
           | nothing and nobody else requires knowledge that the account
           | holder passed away.
           | 
           | Never tell Valve that your gamer dad passed away and they
           | will be none the wiser and noone will have any problems as
           | you "inherit" his account and its associated games. You're
           | not trying to defraud Social Security as a 150 year old,
           | after all (...right?).
        
             | account42 wrote:
             | This might work for the first generation of steam users for
             | now, but eventually they might require some kind of
             | verification for old Steam accounts. Also remember that
             | Steam is providing two things - a license for the games and
             | a service to download them. I wouldn't expect a court to
             | agree that a relatively low one-time fee obliges Steam to
             | provide your or your heirs a service in perpetuity.
             | 
             | Why take the chance for games that you can get DRM-free and
             | transfer independently from some live service.
        
           | polski-g wrote:
           | Yes that is a claim they have made, but unless they show up
           | in probate court to defend that position, they will do what
           | the judge orders them to in a default judgement.
        
             | RandomBacon wrote:
             | Have you gotten a probate court to order Steam to transfer
             | games, which they then followed?
        
               | polski-g wrote:
               | I am still alive, so no, I have not.
        
               | RandomBacon wrote:
               | Hopefully your family won't have to test it for a long
               | time then :-)
               | 
               | Please don't state something as a matter-of-fact if you
               | don't know it to be true but just merely believe it to be
               | true. Otherwise please link to an instance where a
               | probate court has ordered it with a successful outcome.
               | 
               | It seems like a novel idea and I hope someone tries it
               | and posts about it.
        
         | fakedang wrote:
         | Oddly in the same boat.
        
         | amatecha wrote:
         | Sadly true. I don't scroll through the offline friends because
         | sometimes I don't want a reminder of THAT many people who I can
         | no longer message or play games with. One old friend, him
         | having not responded about the game key I sent him on Steam was
         | how I started to wonder, searched his name, and found his
         | obituary :(
        
         | RataNova wrote:
         | It's weird how something as simple as a friends list can turn
         | into a memorial over time
        
       | hlehmann wrote:
       | My brother passed a few years ago. I was able to "memorialize"
       | his Facebook account, or whatever they call that term. Found a
       | link on their web site, uploaded a scanned copy of the death
       | certificate, and within a day or so the title to his page was
       | changed to something like "Remembering Joe Blow..." People could
       | still post on his page, but nobody could log in under his name
       | (just in case his account got hacked or something). It was pretty
       | easy to do.
        
         | 800xl wrote:
         | My mother recently passed away after a long battle with
         | dementia. Apparently when she would forget an account existed
         | or she could not log in she would create another account. She
         | had multiple email addresses and Facebook profiles that I know
         | of.
         | 
         | I've been able to get Facebook to close a couple of her
         | profiles but for the rest they keep asking for the same
         | documentation over and over again (death certificate and
         | funeral booklet) but will not take any action.
        
         | telesilla wrote:
         | Wouldn't it be fairly easy to fake a certificate? I wonder what
         | process they have in place to avoid false flagging.
        
           | aeonik wrote:
           | Yeah, and Facebook is the least of your concerns.
           | 
           | Defcon talk about the security of death certificates, and
           | what happens to your life if you are targeted by this attack.
           | 
           | https://youtu.be/9FdHq3WfJgs?si=gZ0f0ZmWSKlmCd1j
        
       | FpUser wrote:
       | All will go to my daughter
        
       | snowwrestler wrote:
       | Been working through the accounts of a deceased family member
       | over the past few years. They left a password file that made its
       | way to me so I'm able to log in to most things "as them." My goal
       | is to harvest anything the family might want as a memory:
       | messages, photos, etc., and to clean up (close) all their
       | accounts to prevent identity theft.
       | 
       | A few notes of interesting things I've found:
       | 
       | Observing inbound mail for over a year is by far the best way to
       | learn where a person has accounts. I found a ton of services that
       | weren't listed in the password file by seeing "year end summary"
       | or "we've updated our terms" emails. And then of course email
       | access is useful to reset the password and get in.
       | 
       | No one sends more fucking email than politicians. It's honestly
       | insane how many emails came in daily to this account from all
       | sorts of a candidates, from all over the country. The email list
       | sharing is blatant and rampant. And without regular pruning
       | (unsubscribing, marking as spam), the volume just grows and
       | grows.
       | 
       | Some companies have very handy "close and delete this account"
       | features. Some let you end a paid subscription, but there's no
       | way to remove the account. In one case I killed a subscription to
       | a paper and then was able to log in as the deceased 4 years
       | later! But many services do prune: in many cases, trying to log
       | in years later failed.
       | 
       | When there was not a "delete account" feature, I filed a support
       | request to delete, explaining that the account holder had passed
       | away. When that did not work I filed a legal request to delete
       | personal data, citing the data privacy law of the state in which
       | the deceased resided. That worked well.
       | 
       | I ended up paying to keep the deceased's phone number active for
       | a while because I kept finding accounts that were set to send SMS
       | codes to permit login. The deceased was good about security,
       | which ended up costing me, ha. Notably, the mobile provider never
       | cut off the number or seemed to notice that a dead person's phone
       | was still active. As long as the bill gets paid, they don't look
       | too closely I guess.
        
         | jamesu wrote:
         | Not having a proper account deletion method for deceased
         | persons was one of my big pet peeves when sorting out accounts
         | of a family member.
        
         | camkego wrote:
         | > No one sends more fucking email than politicians.
         | 
         | Isn't it nice how politicians excluded themselves from most of
         | the rules regulating businesses regarding spam and email laws.
        
           | BrandoElFollito wrote:
           | In the US, I guess. Here in France we never get emails from
           | any candidates, this is against the law (not specifically for
           | politicians, for everything)
        
             | rvnx wrote:
             | In France it's totally fine to send spam emails during
             | elections, maybe you just got lucky ?
             | 
             | There are even auto-calls https://www.ouest-
             | france.fr/elections/presidentielle/preside...
             | 
             | "Hello this is Eric Zemmour"
             | 
             | > Soit vous avez indique votre numero de telephone sur un
             | formulaire a destination du parti ou du candidat, soit il
             | s'est procure votre numero en achetant ou en louant une
             | base de donnees - contenant votre numero - aupres d'une
             | societe privee.
             | 
             | So it can be basically any source.
        
         | dylan604 wrote:
         | >No one sends more fucking email than politicians.
         | 
         | LinkedIn enters the chat. I have given up trying to turn off
         | email notifications from LinkedIn. One of the last acts I did
         | with my FB account was to finally get it to stop sending
         | emails, yet LI refuses to stop.
        
           | hsbauauvhabzb wrote:
           | LinkedIn mobile app adds new notification classes and assumes
           | you opt in, even if you've opted out of all the other spam.
           | 
           | However, email from LinkedIn is not something I've had an
           | issue with, personally.
        
         | RataNova wrote:
         | And just another example of how systems aren't really designed
         | with death in mind
        
         | technothrasher wrote:
         | > I ended up paying to keep the deceased's phone number active
         | for a while
         | 
         | I've ported a few numbers that I wanted to keep for a bit
         | without needing the cell plan any longer to a Google Voice
         | account. Then I just forward the number to my own cell phone.
        
         | lioeters wrote:
         | > keep the deceased's phone number active for a while
         | 
         | I wish I had known this. After my father passed away a few
         | years ago, I had a password list but some accounts required
         | 2FA, and unfortunately I didn't have access to his phone. It
         | locked me out of some services where I would have liked to have
         | archived the data, like photos and posts.
         | 
         | At some point though, data is similar to material possessions -
         | someone has to spend the effort of keeping it archived and
         | accessible. Eventually people move on and the data is either
         | forgotten or lost. And it's OK to let it go, nothing lasts
         | forever.
        
           | beretguy wrote:
           | Good argument against 2FA.
        
             | barbazoo wrote:
             | Against SMS as the only second factor, for sure!
        
           | glaksmono wrote:
           | I wonder if there's a service provider who can help manage
           | all these - akin to your lawyer or "will contract"
        
         | ed_elliott_asc wrote:
         | I'm in the UK and I managed to end up on trumps subscription
         | list begging for money
        
       | metalman wrote:
       | presumably there are a great and growing number of people who
       | will have no one to clean up there online presence, and depending
       | on how things are set up, and how much money is floating there,
       | possibly earning, then itd hard to say how long things might
       | last. where things will get tricky is with personal AI, that
       | could in such a case, become imortal if so instructed, or rather,
       | given the scale and general wierdness of things, there must be
       | something like that happening now so one more trueism is gone,
       | you CAN take it with you when you die
        
         | dylan604 wrote:
         | I wonder if the sites will do something internally to see that
         | the provided DOB for the account is now > 100 years old, and
         | just start silently deactivating those accounts. Then again,
         | why would they care? If deceased person's account becomes
         | hacked and then taken use by some identity theft type
         | situation, why would that platform care? It's just a user to
         | them and continues to be potential revenue generating.
        
       | zeroq wrote:
       | A side note about closing accounts.
       | 
       | I keep a list of services I closed or asked for my account to be
       | removed and forgot. Today you even often have to make an account
       | to take a look at a tech demo, because the author tries to avoid
       | abuse of their AI service key they used for such demo.
       | 
       | After about two years many of these services start sending me
       | messages again. Sometimes it turns out that the account is active
       | again.
       | 
       | Recently a recruiter send me an email with a standard cold call:
       | "I have a position that will be a perfect fit for you". I asked
       | where she got my contact and how's that position be a perfect
       | fit, trying to get a feel what she actually knows about me. She
       | said she got the my profile from LinkedIn. When I asked her to
       | post me a link to my profile it turned out the profile was
       | closed. Somehow LI kept the profile and shared my details when
       | she used some recruiter features. ;)
        
         | RandomBacon wrote:
         | LinkedIn also starts spamming you after X months/years since
         | you last clicked "unsubscribe" (at least twice that I can
         | recall, so probably "years")
         | 
         | They are absolute trash, scum of the earth, when it comes to
         | respecting users (Nextdoor does the same, they did it more
         | often at first, I think every six months).
        
           | silisili wrote:
           | I still remember when I first signed up for LinkedIn years
           | ago on my phone. Following the default flow and not paying
           | much attention, it sent connection invitations to seemingly
           | everyone I'd ever had gmail correspondence with.
           | 
           | Sure it's my fault for not paying attention, but what kind of
           | default is that?
        
             | porridgeraisin wrote:
             | > what kind of default is that?
             | 
             | The Microsoft kind
        
               | scott_w wrote:
               | LinkedIn was doing this _long_ before MS bought them.
               | Abusing your contact list is their specialty and one of
               | the ways they grew so quickly.
        
               | jwalton wrote:
               | This is why the LinkedIn app is and will always be banned
               | from my phone.
        
         | WhyNotHugo wrote:
         | I ensured that my LinkedIn email was set to private and set it
         | to a unique address not used anywhere else.
         | 
         | I still get emails from recruiters a couple of times a month.
         | 
         | LinkedIn leaks your private data even if instructed not to do
         | so.
        
       | elzbardico wrote:
       | I made arrangements for my family to have access to my accounts
       | and instructions on deleting most of them, with special emphasis
       | on linked-in.
        
       | keernan wrote:
       | I can't even guess at the number of accounts I haven't touched in
       | 10+ years.
        
       | eadmund wrote:
       | An old friend passed away a few years ago, and sadly all of our
       | Facebook messages have disappeared forever. I really wish that I
       | could read them again. It's very sad.
       | 
       | Oh well.
        
         | palmotea wrote:
         | You might be able to find them in your account's data dump. I
         | have a friend who deleted their Facebook account, but their
         | messages still show up in the dump as "Facebook User". Check
         | <zip file>/your_facebook_activity/messages/inbox.
        
       | summermusic wrote:
       | My password manager has an emergency access feature[0] which
       | allows my spouse to gain access to the vault (and all the
       | passwords, passkeys, PINs, etc. in there) after 7 days. I also
       | set this feature up with my parents so I will be able to handle
       | their digital legacy too.
       | 
       | [0] https://bitwarden.com/help/emergency-access/
        
       | RataNova wrote:
       | This article really resonated with me. A few years ago, I lost a
       | friend, and their dormant social media accounts became these
       | strange digital echoes... like finding an old voicemail you
       | forgot existed.
        
       | alkonaut wrote:
       | I intend to make sure people know how to use my email. With that,
       | and my phone, they should have access to all accounts indirectly
       | via password resets through that email address. I won't bother
       | with a long digital will or handing over a password manager or
       | anything like that, this sounds like way too much complexity. One
       | account - the email.
       | 
       | I kind of wish there was an inactive account setting as default,
       | where every account was disabled after 1 year of inactivity (but
       | keept the user name to prevent squatting), then sent a yearly
       | reminder and deleted them after 10 years or something.
        
       | mediumsmart wrote:
       | _I don't care_
       | 
       | but thanks for making me smile.
        
       | pjmlp wrote:
       | Nothing, I still get random notifications from folks that sadly
       | aren't around anylonger, but no one has disabled their social
       | accounts.
        
       | DebtDeflation wrote:
       | A guy I worked with at a former employer died around 2015. Every
       | year, for almost a decade, I get a notification from LinkedIn to
       | congratulate him on his work anniversary.
        
       | ericyd wrote:
       | > Are the bits and bytes that make up our book reviews, photos,
       | and short-form shouts into the void really so important? I say
       | yes. These digital ephemera are part of our legacy.
       | 
       | Death and grief are challenging experiences and I certainly don't
       | want to diminish anyone's suffering. That said, I prefer to take
       | the opposite approach and acknowledge that digital ephemera are
       | truly not very important, with the small exception of a
       | relatively short period (<10 years) after your death. I don't
       | exactly have a "solution" in mind, but I reject the notion that
       | we should preserve online artifacts forever as part of an
       | individual's legacy.
       | 
       | I don't think the author was necessarily suggesting that online
       | artifacts should be preserved forever, but this line stuck out to
       | me and I felt that I didn't agree with the sentiment.
        
       | sureIy wrote:
       | I was in the "archive/hoard everything" camp for several years
       | and lately I've taken a very nihilistic approach at life.
       | 
       | I die tomorrow, I don't think you really MUST save my stuff,
       | especially anything digital. If I haven't already shared it with
       | you, it's not yours to have.
       | 
       | Anything important like bank accounts can already be accessed by
       | family with a death certificate; everything else, doesn't matter.
       | 
       |  _What happens to my online accounts after I die?_ None of my
       | business, I 'm dead.
        
         | zdragnar wrote:
         | There's a certain argument that accounts can haunt friends and
         | family after you've passed- things like seeing you still there
         | in their friends / contacts / feed / whatever.
         | 
         | I think it's worth talking about. There are far bigger problems
         | facing many societies, but it doesn't hurt to think about this
         | one too.
        
       | commiepatrol wrote:
       | There is an ex coworker who died about 10 years ago. People on
       | LinkedIn still congratulate him annually with his work
       | anniversaries.
        
       | euroderf wrote:
       | Not to be too morbid, but, does phone face recognition work on a
       | stiff ?
        
       ___________________________________________________________________
       (page generated 2025-02-13 23:02 UTC)