[HN Gopher] Frustration Tolerance: An Essential for Surviving La...
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       Frustration Tolerance: An Essential for Surviving Large Orgs
        
       Author : sherilm
       Score  : 52 points
       Date   : 2025-01-20 17:32 UTC (5 hours ago)
        
 (HTM) web link (www.leadingsapiens.com)
 (TXT) w3m dump (www.leadingsapiens.com)
        
       | Norfair wrote:
       | Having an organisation of highly-frustration-tollerant people is
       | a great way of getting an organisation where nothing ever gets
       | fixed.
        
         | fdpee wrote:
         | This, I'm the low frustration tolerance one and guess what ?
         | I'm also the one that document the product and make it actually
         | easy to onboard on
        
           | hinkley wrote:
           | At a pivotal point in my career growth, I got stuck with a
           | project I had grown tired of while a more stimulating project
           | was being spun up with new hires. I was "too important" to
           | the old project and shut out. I did not enjoy that
           | experience.
           | 
           | I've always been a pretty decent writer, and a passable
           | tutor. It wasn't that I couldn't divest knowledge to other
           | people, we just hadn't made the time. I never did get onto
           | that other project, the company started spiraling before I
           | convinced that manager the team could deal without me. But I
           | have seen what happens when a senior person becomes the
           | bottleneck, or when only one voice champions an idea in
           | meetings, and I do a better job of carving out bits of
           | subject matter to co-create with peers or bequeath to people
           | I'm mentoring. There's plenty of breathing room between Work
           | Yourself Out of a Job and Being Indispensable, where you have
           | enough capacity that you can participate in new ideas that
           | strike your fancy.
        
         | CharlesW wrote:
         | TFA doesn't say that "frustration tolerant" people tolerate
         | _problems_ , but that they tolerate _frustration_ as they fix
         | those problems  "without succumbing to negative emotions or
         | counterproductive behaviors".
         | 
         | I was far more frustration intolerant earlier in my career,
         | part of which I can now attribute to undiagnosed AuDHD.
         | Although I can't say that I've mastered frustration tolerance,
         | I've learned to moderate it to the point that I'm far more
         | effective now.
        
           | gffrd wrote:
           | I'd be interested to hear how you've learned to moderate your
           | response to frustration more effectively.
           | 
           | Practices? Medication? Etc.
        
             | Schiendelman wrote:
             | For me, it was better sleep, a healthier diet, and regular
             | weightlifting nearly every morning.
        
               | gffrd wrote:
               | Intersting.
               | 
               | I have noticed that on the mornings where I do some
               | exertion before anything else--a run, some yoga, etc.--
               | that my ability to "receive" and process the things that
               | come at me is so much better. It feels like there's a
               | waiting room, whereas otherwise, whatever comes at me
               | gets a 1:1 response.
               | 
               | Have you found weightlifting to be specifically
               | beneficial, or is that just your morning workout of
               | choice?
        
             | CharlesW wrote:
             | > _I'd be interested to hear how you've learned to moderate
             | your response to frustration more effectively._
             | 
             | I loved _@Schiendelman_ 's answer, and I believe that
             | prioritizing mental and physical health is a prerequisite
             | for tolerating frustration effectively. For me, it's been
             | more about a change in practices and perspective.
             | 
             | For example, I never react in the moment to professional
             | frustration beyond listening and asking sincere questions.
             | I've learned that I need time to respond, and even to
             | consider whether I should respond at all.
             | 
             | If I find myself awake at 4am ruminating about an aspect of
             | my company or product, I remind myself that I may be taking
             | it (and myself) a bit too seriously, and reassure myself
             | that it can safely be tabled until tomorrow.
             | 
             | There's wisdom in the Serenity Prayer: "Grant me the
             | serenity to accept the things I cannot change, courage to
             | change the things I can, and wisdom to know the
             | difference."
        
         | hinkley wrote:
         | The masochists are all too happy to do something the hard way
         | in perpetuity. But they are in the smart-industrious quadrant
         | and they will burn up man-hours like no tomorrow. Their goal is
         | to fill a week not get stuff done.
         | 
         | You can be the person who jumps on the tedious tasks and that's
         | fine - as one personality in a diverse team. I worked on a
         | project with all super senior people who never wanted to do any
         | tedious work, ever. Over the course of a year the project
         | started to more and more resemble Second System Syndrome, as
         | each dev contributed an "engine" or "framework" to perform Task
         | Golf and never write any boring code. That's just as bad as all
         | masochists.
         | 
         | But a masochist that insists everyone else experience pain too
         | is now a sadist. And from a progress standpoint that's probably
         | the worst monoculture to have.
        
       | rini17 wrote:
       | "no biggie, it's just like learning to navigate a busy city"
       | 
       | Such insidious reframing with absolutely no mention of burnout
       | possibility. Yuck.
        
         | hansvm wrote:
         | That phrase resonated with me. Do you not get burnout when you
         | spend too much time in a busy city? God forbid you'd have to
         | navigate one 8-5 every weekday.
        
           | SpicyLemonZest wrote:
           | It's important to realize that busy cities (and large
           | organizations) are the way they are because many people can
           | tolerate them and some people thrive in them. (Nothing wrong
           | with deciding you personally can't, or just that you don't
           | want to.)
        
           | rini17 wrote:
           | Most people learn it once and then they go around the city
           | largely on autopilot. Some stress is there but more
           | manageable. Doing on autopilot is not possible in large orgs,
           | or if it's possible it's prone to make you feel unfulfilled
           | instead of burned out.
        
           | stouset wrote:
           | Did you know that some people actually choose to live in
           | cities?
           | 
           | Personally I can't wrap my head around the continuous boredom
           | of living in rural areas or suburbia, where anything
           | interesting is an hour or more of wasted life in a round-trip
           | car ride. Even fetching groceries is a half hour there and
           | back instead of a few minute walk. Crazy!
           | 
           | Different people have different norms, different preferences,
           | and are acclimated to different environments.
        
         | spacecadet wrote:
         | I drive a classic car in NYC and have 100% patience and 0%
         | frustration. Meanwhile I cant keep a job at a big corpo because
         | of my frustrated rebellious behavior. So yeah, awful framing.
        
       | edem wrote:
       | As it turns out my frustration tolerance is very low...I decided
       | to check out of this rotten system and go my own way a few months
       | ago. My stress levels plummeted since.
        
         | isoprophlex wrote:
         | Yeah... same.
         | 
         | Power to those who can function in highly frustrating
         | environments, but for me the only winning move is to not play
         | the game in the first place.
        
           | OutOfHere wrote:
           | So what's the alternative?
        
             | fdpee wrote:
             | Not being a software dev for one
        
         | OutOfHere wrote:
         | Good for you, but what do you do now?
        
       | nateburke wrote:
       | "I learned that the world of men as it exists today is a
       | bureaucracy. This is an obvious truth, of course, though it is
       | also one the ignorance of which causes great suffering.
       | 
       | "But moreover, I discovered, in the only way that a man ever
       | really learns anything important, the real skill that is required
       | to succeed in a bureaucracy. I mean really succeed: do good, make
       | a difference, serve. I discovered the key. This key is not
       | efficiency, or probity, or insight, or wisdom. It is not
       | political cunning, interpersonal skills, raw IQ, loyalty, vision,
       | or any of the qualities that the bureaucratic world calls
       | virtues, and tests for. The key is a certain capacity that
       | underlies all these qualities, rather the way that an ability to
       | breathe and pump blood underlies all thought and action.
       | 
       | "The underlying bureaucratic key is the ability to deal with
       | boredom. To function effectively in an environment that precludes
       | everything vital and human. To breathe, so to speak, without air.
       | 
       | "The key is the ability, whether innate or conditioned, to find
       | the other side of the rote, the picayune, the meaningless, the
       | repetitive, the pointlessly complex. To be, in a word, unborable.
       | 
       | "It is the key to modern life. If you are immune to boredom,
       | there is literally nothing you cannot accomplish.
       | 
       | David Foster Wallace, The Pale King
        
         | jancsika wrote:
         | > "The underlying bureaucratic key is the ability to deal with
         | boredom."
         | 
         | The key to excellence in _any_ human endeavor is the ability to
         | deal with boredom.
         | 
         | Wallace was a serious tennis player for awhile, surely he must
         | know this.
         | 
         | It's as if he (and most of HN) has a kind of intellectual
         | allergy to the word "bureaucracy" that suppresses his critical
         | faculties.
        
           | SoftTalker wrote:
           | And dealing with boredom is something nobody learns how to do
           | anymore. We have constant entertainment in our pockets with
           | mobile phones, social media, and streaming.
           | 
           | When I go to the gym I sit in the sauna for 30 minutes just
           | doing... nothing. Just sitting. No earbuds, no phone in hand.
           | I'm usually the only one like this. I get asked how I can
           | stand it. It's just normal to me. I think about stuff I need
           | to do. I map out the next day, or the rest of the day, or
           | next week. I reflect on last week. My mind always finds
           | something to think about.
        
             | c22 wrote:
             | People are bringing their phones into the sauna?
        
           | spokaneplumb wrote:
           | I think every time I've been (or even been moving toward)
           | excellent at something, it's because I found very little or
           | none of it boring. Even very-focused drilling and such, or
           | studying "boring" material (it wasn't, to me--I didn't have
           | to deal with boredom to progress!)
           | 
           | Office work and dealing with bureaucracy stands out as
           | something that lots of people find themselves doing and
           | _almost all of them_ find unpleasant, including experiencing
           | tons of it as very boring.
        
         | elcritch wrote:
         | This resonates so deeply with me as an ADHDer. In the sense
         | that I abhor it and have become clinically depressed in such
         | situations.
         | 
         | It's also why "evolutionarily" the farm-and-plan neurotypes
         | became so numerically prevalent over the forage-and-explore
         | ADHD neurotypes with the advent of farming and modern society.
         | 
         | That's my working hypothesis at least. Also makes me think
         | that's why beer and alcohol were such an important aspect in
         | Egyptian and other ancient societies. Perhaps believing that is
         | just what helps me sleep at night having a semi-disfuctional
         | prefrontal cortex. ;)
         | 
         | Still it fascinates me that ADHD neurotypes persist at a
         | stubborn 1/20 ratio in almost all large societies even in
         | cultures such as Japan's where one might assume ADHD traits
         | would be heavily discouraged. As in ADHDers are the required
         | lubricant to keep the bureaucratic machines from rusting up and
         | so persist.
         | 
         | As a descriptive counterpoint look at the imagination of the
         | "perfect bureaucracy" in Star Trek: the Borg. The only way they
         | progress technologically is by assimilating new peoples. I hope
         | someone pursue this as a post-graduate thesis at some point.
        
       | Schiendelman wrote:
       | This is a great piece, and the comments here are part of the
       | learning - the author has hit the nail on the head of the growth
       | opportunity for most engineers. Frustration is an internal issue,
       | managing it is difficult, and being told you need to is
       | uncomfortable.
       | 
       | For a mid level engineer, learning to do so effectively is worth
       | a lot more money than any other marginal skill improvement.
        
       | alganet wrote:
       | Sounds like a buddhist thing.
       | 
       | Also sounds like an exploit, a cheap excuse for people with the
       | power to profit from frustratation to get away.
       | 
       | On the long run, frustration leads to paranoia, and paranoia
       | leads to unpredictableness, which in high doses seems to be
       | harmful for any organization.
       | 
       | So, it seams that dealing with (not exactly tolerating, also not
       | intolerating, it's different) paranoia is way more important. But
       | also, if we don't have paranoia, we can find ourselves in the
       | receiving end of endless frustration.
       | 
       | A delicate situation.
        
       | OutOfHere wrote:
       | Let's face it. If you get frustrated, either you get paid enough
       | to put up with the nonsense, or you don't. If you do, you can
       | stick around. If you don't, you will move on, but just don't
       | repeat the loop.
        
       | nxobject wrote:
       | This resonated with me, but not in its original context in
       | navigating large organizations - it reminds me of chewing on a
       | tough open-ended math problem, or other situations where you try
       | a 100 solutions to find one that actually works. I hope it's the
       | same concept here.
        
       | ant6n wrote:
       | In Germany, you have to be extremely frustration tolerant for
       | surviving running a small startup. The bureaucracy is crazy and
       | convoluted, the funding (including research grants) frustrating
       | and obscure, the consultants (e.g. tax advisor) to help with
       | these expensive and infuriating, the software (eg bookkeeping)
       | infantile.
        
       | briffle wrote:
       | Why does reading this make me think of the book "who moved my
       | cheese", that was handed out at many large 2000's ish companies a
       | quarter or two before layoffs started?
        
       | brendan0powers wrote:
       | One of the things I often find missing in articles and discussion
       | of these topics here on HN is the understanding that different
       | people are really quite different.
       | 
       | Articles or comments like this often read like moral judgements.
       | You should be X to succeed. Being X works for me, and it should
       | for you. If X doesn't work for you, it's your problem. There's
       | usually little considering that achieving X may be significantly
       | easier for some than others, or that there may be other ways of
       | achieving a persons goals that work better for them.
       | 
       | This article is better than most in that it has a well defined
       | scope, large organizations. I don't have any major problems with
       | the content, other than I'd like some more time spent on wether
       | the model they are applying is really as applicable to the
       | situation as they claim.
       | 
       | I must admit to some bias, as I do no do well in large
       | organizations, and the description of frustration in the article
       | doesn't resonate with my experience of frustration at these orgs.
       | I left the last place I worked because it was bad for my mental
       | health. In many ways it was a dream job. It payed extremely well,
       | I liked the people I worked with, and it wasn't that hard.
       | Eventually though, I just couldn't do it anymore, and left for a
       | small startup. I didn't realize how bad it was until I noticed I
       | could still feel myself physically unwinding three months later.
       | 
       | I've been at this company for three years, and still love working
       | here. It's absolutely not frustration free. I am however, much
       | better equipped to handle the kinds of frustrations I face at
       | this new company.
       | 
       | The author of the article says:
       | 
       | "It's like learning to navigate a bustling city. At first, the
       | traffic, noise, and crowds seem like overwhelming obstacles. But
       | over time, you see these elements as essential aspects of urban
       | life."
       | 
       | I've experienced this first hand after moving to NYC, and it's
       | true, but it's also important to remember that some people just
       | don't like cities, and that's Ok.
        
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