[HN Gopher] Google is making AI in Gmail and Docs free, but rais...
       ___________________________________________________________________
        
       Google is making AI in Gmail and Docs free, but raising the price
       of Workspace
        
       Author : lars_francke
       Score  : 321 points
       Date   : 2025-01-15 14:15 UTC (1 days ago)
        
 (HTM) web link (www.theverge.com)
 (TXT) w3m dump (www.theverge.com)
        
       | grajaganDev wrote:
       | Workspace was $12/month, now it will be $14 with AI included. AI
       | was $20/month.
       | 
       | Looks like AI as an add-on wasn't selling too well.
        
         | jsheard wrote:
         | Users will continue to be beaten with the AI cudgel until
         | morale improves.
        
           | Cthulhu_ wrote:
           | Ah it's new tech, they just need to get used to it until they
           | can't do without!
        
           | Macha wrote:
           | I do wonder if these kind of price cuts (see also Microsoft)
           | will finally stop the demands from investors that everything
           | be AI.
        
             | makeitdouble wrote:
             | When it's baked into the default price, more sales can be
             | attributed to it (whether it's true or not), and more users
             | will have used it (they're effectively paying for it,
             | they'll at least try once)
             | 
             | On paper it will look good, as long as a trend of users
             | vocally bailing out of Workspace doesn't happen. And given
             | the enterprise nature of it, I don't see that happening.
        
           | sensanaty wrote:
           | My company is doing some similar crap. Half a year wasted on
           | some bullshit AI thing that half the engineers were
           | questioning from the start. Usage numbers are in the low
           | 10%-20% range and are _dropping_ despite massive push from
           | marketing and onboarding teams.
           | 
           | The solution is to of course push even more AI stuff. The
           | actual quote one of the C-level used was "Users don't
           | understand the power of AI yet!" and I could barely hold in
           | my laugh when I heard it.
           | 
           | I've been feeling like the world has lost their fucking minds
           | with the AI push. I know that VC/investors play a big role in
           | it, but I've never seen anything quite like it. The AI
           | toothbrush [1] really took the cake for me for peak of
           | absurdity, I wonder what these geniuses will come up with
           | next...
           | 
           | [1] https://www.oralb.co.uk/en-gb/product-
           | collections/genius-x
        
         | paxys wrote:
         | Pretty much. A small set of customers weren't willing to pay
         | for AI? Now _everyone_ has to pay for AI.
        
           | from-nibly wrote:
           | Bob need's that bonus.
        
           | grajaganDev wrote:
           | Collective punishment.
        
         | hackmiester wrote:
         | Can I pay $20 to keep the version without AI?
        
           | ASalazarMX wrote:
           | Google: Is that a trick question?
        
         | whalesalad wrote:
         | Shid. I made the mistake of getting my entire family onto my
         | google apps 15+ years ago. Now I am paying for about 8 people
         | every month and this will just make it worse.
        
           | yieldcrv wrote:
           | yes this particular seat price increase might be the one that
           | breaks the camel's back
           | 
           | an ignorable monthly credit card charge, to one that has to
           | go
        
         | ra wrote:
         | I expect take up was in the low single-digit percentage points.
         | So charging every single subscriber $2/user (even if they don't
         | want it) probably yields significantly more revenue.
        
           | starfallg wrote:
           | Pretty sure that's not how the maths worked out, but rather
           | $2 is the amount that would cover the cost of running the
           | service based on data of existing customer usage levels.
           | 
           | This is a strategic play, not a revenue play.
        
         | nashashmi wrote:
         | It was selling well enough. It just was not getting enough
         | traction. By bundling AI, they are giving exposure to everyone
         | who didn't want to use it or didn't see the need for it. If
         | they pulled it away in 2 years, and then lowered the price and
         | charged separately for AI, I think more people would see it as
         | necessary.
         | 
         | AI is a better search engine. And a better grammar check for
         | your emails. And a better writer for your reporting.
        
           | goatlover wrote:
           | Is it really though?
        
       | the_snooze wrote:
       | >Workspace AI includes things like email summaries in Gmail,
       | generated designs for spreadsheets and videos, an automated note-
       | taker for meetings, the powerful NotebookLM research assistant,
       | and writing tools across apps.
       | 
       | Maybe I'm just an old curmudgeon stuck in my ways, but I haven't
       | found much compelling value in these use cases in my day-to-day
       | work. For summaries and note-taking specifically, I feel they're
       | solving the wrong problem: it's not that I have all this
       | information that I really want to go through, but it's that I
       | have too much information and it's become all noise.
       | 
       | The real solution to too much email is fewer and higher-priority
       | emails. The real solution to too many meetings is fewer and more-
       | focused meetings. These tools paper over the root cause of the
       | problem, which is that people/organizations cannot (or are
       | unwilling to) be clear about communication priorities and say
       | "maybe this email/meeting isn't a good use of time after all."
        
         | verdverm wrote:
         | I agree. I don't want all my existing work apps to take on LLM
         | features I don't need.
         | 
         | At the same time, I tried the Gemini Research feature last
         | night, via the Gemini webapp, and was resoundingly impressed.
         | From a vague description, it can find the open source project I
         | was looking for, provided ample links, and a pretty good
         | summary of the project.
         | 
         | deets: https://news.ycombinator.com/item?id=42706997
        
           | dimitri-vs wrote:
           | I really want to like Gemini Deep Research but I have had a
           | pretty low ROI with it. It fails because it has no ability to
           | evaluate the quality of sources, so some SEOd to hell page
           | has equal weight as the deep dive blog post of a highly
           | invested individual. Its also very hard to steer unless you
           | provide paragraphs of context, if you provide too little it
           | might hyper focus on something you said and go into some
           | random rabbit hole of research.
        
             | vrosas wrote:
             | Man if only there was a company out there specializing in
             | the ranking page quality on the web...
        
         | ape4 wrote:
         | I can hardly wait to use it as an excuse. "Oh sorry I didn't do
         | that because it wasn't in the AI summary" ;)
        
           | radarsat1 wrote:
           | I had the opposite experience recently. I was sent a summary
           | of a sales video call, and the summary stated that we had
           | promised to deliver something that was not nearly ready in 2
           | weeks! I was panicking but then started to doubt that the
           | person in question would make such an irresponsible promise
           | (but not.. completely sure it you know what I mean) so
           | fortunately the summary included links to timestamps in the
           | video call and I watched it. From the video it was clear he
           | was talking completely hypothetically and not promising
           | anything at all! The AI completely failed to pick up the
           | nuance and almost made me change team priorities for the next
           | sprint. Glad I verified it.
        
             | herewulf wrote:
             | So, instead of the people in the meeting spending a few
             | minutes writing up a few notes to send to you about
             | actionable next steps, you got to waste your time on the
             | artificially intelligent fuck up.
             | 
             | These are human problems desperate for magical ways to do
             | less work.
        
         | macNchz wrote:
         | I find AI meeting transcripts and summaries to be one of the
         | most genuinely useful things to come out of this era of LLM
         | tools. Being able to see a quick summary of what was decided or
         | who was supposed to do what next is just so helpful, either for
         | refreshing your memory after the weekend or just because people
         | aren't all that great at taking and sharing notes.
        
           | shinycode wrote:
           | I prefer to take succinct notes on paper or eInk and cut the
           | noise while I'm on the meeting. I'm better focused, keep the
           | meeting to what really matters. A colleague sent me one of
           | those summaries, it didn't make sense. For me it can't
           | replace a good system, precise notes and useful on point
           | meetings. Maybe for people who have useless meetings they
           | must attend it's better ?
        
             | tomrod wrote:
             | Indeed.
        
             | macNchz wrote:
             | It's nice if you're the one presenting or leading the
             | meeting, and/or if the person you've asked to take notes is
             | not especially diligent. I've also been sent a photograph
             | of someone's handwritten notes after a meeting and found
             | it...not terribly useful.
        
               | shinycode wrote:
               | Yes you're right. The handwritten notes I take I always
               | keep them for myself. If I have to share something I
               | clean it and summarize and type it by hand. I find useful
               | to do it manually to make sure intent and comprehension
               | are well transcribed from the meeting. If a person is not
               | focused on the meeting then it could be worse. I'd rather
               | not give this to an AI, again often context is key and
               | unless you have access of month or years of cross history
               | it might be difficult for an IA not to miss something.
               | But it's just a tool, everyone sees what tool fits nicely
        
           | mrweasel wrote:
           | That does sound generally useful. Out of interest: Do you
           | ever see a one hour meeting being summed up so brief that the
           | participants question why they spend an hour on the meeting
           | (or more realistically, question if the LLM understood the
           | meeting at all).
           | 
           | Even when meetings are summed up, which I think they should
           | be, you frequently see that no real progress was made,
           | someone did all the work before the meeting started and this
           | is now just a one hour sign off, or everything is simply
           | pushed to the next meeting.
        
         | bambax wrote:
         | How is AI in email a good thing?!
         | 
         | There's a cartoon going around where in the first frame, one
         | character points to their screen and says to another: "AI turns
         | this single bullet point list into a long email I can pretend I
         | wrote".
         | 
         | And in the other frame, there are two different characters, one
         | of them presumably the receiver of the email sent in the first
         | frame, who says to their colleague: "AI makes a single bullet
         | point out of this long email I can pretend I read".
        
           | hoyd wrote:
           | Do you happen to have a link for that comic?
        
             | ASalazarMX wrote:
             | Not the person you asked, but I too enjoy good web comics.
             | 
             | https://marketoonist.com/2023/03/ai-written-ai-read.html
        
               | bambax wrote:
               | Yes, that's the one.
        
               | monophonica wrote:
               | hah that is wonderful. thank you.
        
           | LtWorf wrote:
           | This was literally in the initial gmail demo about AI :D
        
             | bambax wrote:
             | Really? Wow. And they think if they're pointing it out, it
             | absolves them somehow? Like those companies that used to
             | have Dilbert cartoons pinned on cubicle walls?
        
           | energy123 wrote:
           | It almost can't be a good thing. LLMs are only useful when
           | given all the relevant context. When you write an email, the
           | context is mostly in your head.
        
             | llm_trw wrote:
             | It isn't, though; it's in all the meetings that happened
             | beforehand and all the documents around them.
             | 
             | The biggest productivity boost I ever managed was using
             | Whisper to convert meetings to text and then a big model to
             | summarize what happened.
             | 
             | Then I can chat with the docs and meetings about who
             | decided what, when, and why. It's a superpower that I could
             | only implement because I'm in the C-suite and could tell
             | everyone else to get bent if they didn't like it--and gave
             | babysitters to the rest of the C-suite.
             | 
             | Having visibility and ownership for decisions is a huge
             | deal when everyone has access to it.
        
               | cutemonster wrote:
               | What big model do/did you use?
               | 
               | > gave babysitters to the rest of the C-suite
               | 
               | What does that mean? That they got help, if they found
               | the tech too complicated?
               | 
               | > Having visibility and ownership for decisions is a huge
               | deal
               | 
               | Has this changed how people behave (yet)?
        
               | llm_trw wrote:
               | This was about a year ago so it was Claude 3 Opus for
               | summaries and interrogation. Since then pretty much
               | anything over 70b is good enough.
               | 
               | And baby sit means hire something between a secretary
               | developer that makes sure that important meetings had the
               | record bot invited, gave it a once over and then went
               | back to the 70% of their job that was actual development.
        
           | throwaway287391 wrote:
           | I like this version of the same joke (unfortunately no idea
           | what the source is): https://www.reddit.com/media?url=https%3
           | A%2F%2Fi.redd.it%2Fw...
        
           | mcastillon wrote:
           | I think this underrates how many emails are literally just
           | replies of "sounds good". Small snippet replies seem to be
           | the vast majority of automatically suggested responses in
           | gmail
        
             | Boldened15 wrote:
             | Email is a dated form of communication, that's why every
             | other message platform will let you just like and heart
             | stuff.
        
               | BLKNSLVR wrote:
               | I have 5000+ unread items.
               | 
               | I've skimmed maybe 50% of them, but not enough to
               | consider them "read". It's 99% bullshit. Even legitimate
               | email is spam these days.
               | 
               | I'm too busy with other fake work to need to additional
               | fake work managing pointless email comms.
        
               | XorNot wrote:
               | I've adopted the inbox zero approach. If it's important
               | it gets reclassified onto my task list with start and end
               | dates, if it's useful info it gets filed, and everything
               | else goes into trash.
               | 
               | At this point I am thinking my Thunderbird should
               | probably just unify the Inbox view and the Task view,
               | since it would be a more accurate representation of how I
               | view email.
        
               | apsurd wrote:
               | I thought just now, isn't inbox zero just a cosmetic
               | difference?
               | 
               | For you: important things become tasks, useful things are
               | filed, and everything else gets trashed.
               | 
               | For me: important things get opened and replied to.
               | Useful things are starred (and opened). Everything else
               | stays untouched.
               | 
               | And that pesky unread number is irrelevant because I mute
               | all notifications. I'm not discounting your method, I am
               | just now realizing the circle of it all.
        
               | have_faith wrote:
               | There's a UX difference: when you look at your inbox from
               | fresh you have to remember which ones you purposefully
               | ignored because they were left unread in the inbox (this
               | might be trivial for you if you're used to it).
               | 
               | I practice inbox zero also, the value for me is knowing
               | that if it's in my inbox it's because it requires
               | actioning, if it's not it's ignored (deleted or
               | archived).
               | 
               | I also just generally like deleting things as much as
               | possible, I don't like the cruft. If I have to search
               | through old emails I don't have to filter by stars or
               | anything like that, I like knowing that if it exists it's
               | because it's important.
        
               | omeid2 wrote:
               | "serious business" and "serious stuff" still happens over
               | email, and in the same way, even "more serious business
               | stuff" happens over snail mail still.
        
               | johnnyanmac wrote:
               | It's a paper trail for me. Companies, as we saw recently,
               | can do whatever they want on company chat platforms.
               | Emails are nearly impossible to fully delete if they ever
               | have to escalate to a lawsuit, and can (YMMV based on
               | policy) let you BCC important trails to your personal
               | email.
        
               | gruez wrote:
               | If it's that important you can screenshot it. If you're
               | BCCing every email you sent to your personal email that
               | is (or should be) an IT policy violation.
        
               | be_erik wrote:
               | It's no different than using IMAP or POP3 to download
               | your messages. This is the beauty and curse of email.
               | It's sometimes too transparent. I prefer it.
        
               | johnnyanmac wrote:
               | Yeah. It's not every email (I can probably count the
               | number of times I did this on one hand). But if I feel
               | like they're trying to bury some lead or simply want to
               | CYA, I will try to at least download the email to the
               | local machine (perfectly legimate) and BCC myself (Grey
               | area) as an immitation of 3 backup strategies. I've never
               | had to utilize thar BCC, fortunately.
               | 
               | But yes, phone screenshot is another strategy with much
               | less grey area. I'm just becoming more and more paranoid
               | of some potential defense trying to accuse my photo of
               | being doctored, especially with more and more AI tools
               | available.
        
               | homebrewer wrote:
               | Screenshots are trivial to forge. It is impossible to
               | forge email that has passed through a server with proper
               | DKIM setup.
        
               | gruez wrote:
               | At least on office365 internal emails aren't DKIM signed.
        
               | usr1106 wrote:
               | Why is chat not a paper trail? Just yesterday I found a
               | chat message that I had written in 2019 and I was
               | surprised that I already back then knew things I did not
               | know yesterday.
               | 
               | (We are use zulip for chat which is better than
               | everything else I have used since irc. But the search is
               | too limited for someone who knows regexes.)
        
               | amonith wrote:
               | Because a company can revoke your access to the chat at
               | any point in time. It's a one-sided paper trail.
               | 
               | You can have an offline copy of emails and you can BCC
               | them to your personal account if you want.
        
               | usr1106 wrote:
               | According to most work contracts / NDAs you wouldn't be
               | allowed to keep private copies of work email.
               | 
               | If you are willing to violate that rule or the message
               | affects your work contract which you are of course
               | allowed to archive at least in zulip chat that's very
               | simple (for a software person). They have a
               | straightforward REST API. IIRC you can even choose
               | between markdown source and HTML rendered output.
        
               | crysin wrote:
               | This seems risky, I'm not a lawyer but BCC company emails
               | to personal account seems like a nice way to pave a
               | highway for the company's legal team to request court
               | ordered access to your personal affairs.
        
               | fakedang wrote:
               | Chat is a paper trail in finance at least. For regulatory
               | purposes, bank personnel are not allowed to delete even
               | their WhatsApp and other text messaging app info from
               | their phones.
        
               | fauigerzigerk wrote:
               | _> Why is chat not a paper trail?_
               | 
               | Many reasons. First, chat doesn't exist. What exists is
               | scores of incompatible chat apps.
               | 
               | I use WhatsApp but I consider WhatsApp messages throwaway
               | because I keep losing them anyway. They are scattered
               | across multiple phones with no way to merge them. Backups
               | are platform specific. Exports don't contain any metadata
               | and can't be imported.
               | 
               | "Chat" is a useless mess, not a paper trail.
               | 
               | For email, I have consistent backups with metadata across
               | many email providers and email clients going back to
               | 2008.
        
               | TeMPOraL wrote:
               | Because e-mail is naturally self-replicating and not
               | bound to organizational boundaries, in ways chat isn't.
               | 
               | Chat messages tend to exist in one place only (vendors'
               | servers), with maybe a transient local copy that gets
               | wiped over time, or "for privacy reasons" (like Messenger
               | switching to E2EE, effectively wiping cached history on
               | any device that went through the transition). Chat
               | message is an object, it's designed to exist in a single
               | place, and everything else is a pointer to it, or a
               | transient cache.
               | 
               | E-mails, in contrast, are always copied in full. You send
               | an e-mail to me, you retain an independent copy, I get an
               | independent copy, and a bunch of servers in between us
               | keep an independent copy too, even if briefly. I forward
               | your e-mail somewhere, more people and servers get their
               | copies. I reply back to you, more independent copies,
               | that also quote the previous messages, embedding even
               | more copies that are even more independent. This makes it
               | very similar to paper correspondence (particularly when
               | photocopy machines are involved), i.e. impossible for a
               | single party to unilaterally eradicate in practice.
               | 
               | And then chat vendors implement silly features like
               | ability to retroactively unsend a message, force-deleting
               | it from recipients' devices too (it may still exist in
               | backups, but vendors refuse to let you access those, even
               | with a GDPR request). In e-mail land, that's
               | fundamentally not possible.
               | 
               | (Microsoft tried to bolt it onto their corporate e-mail
               | software, but it only works in Outlook/Exchange land, and
               | it's easy to disable (at least was, in OG Desktop Outlook
               | - not the still broken New Outlook Desktop Web App). I
               | discovered this when I once saw an e-mail I was reading
               | suddenly disappear from my Outlook, which prompted me to
               | find the right setting to disable honoring unsend
               | requests.)
               | 
               | So, come discovery time, critical chat history may turn
               | out impossible to find, and any deeper search will
               | require forcing cooperation of the chat operator.
               | E-mails, on the other hand, tend to _turn up_ , because
               | someone, somewhere, almost certainly has a copy.
        
               | mrweasel wrote:
               | Well, Microsoft did add "reactions" to Outlook and has
               | been universally hated for it.
        
               | gmueckl wrote:
               | Wasn't the hate because of a botched implementation that
               | ended up spamming the original sender or something?
        
               | mrweasel wrote:
               | Yeah, the reactions are just email messages with special
               | headers, which as you say ends up spamming people who
               | don't use Outlook. I think the hate was a mix of reaction
               | to bad implementation and the concept in general.
        
               | BryantD wrote:
               | Outlook now lets me like and heart emails, which feels
               | weird but there it is.
        
               | quickthrowman wrote:
               | I conduct all of my business either in person, via email,
               | or by phone. I use email when I want a paper trail.
        
             | bambax wrote:
             | A reply of "sounds good" means the initial email has been
             | read and its contents agreed upon. Ho would AI improve upon
             | this?
             | 
             | - sending "sounds good" even when the recipient hasn't, in
             | fact, read the initial email => catastrophic alternative
             | 
             | - writing an elaborate email explaining in luxurious
             | details why it in fact sounds good => not catastrophic, but
             | costing time on the other side to read and understand, with
             | zero added value
        
               | madethisnow wrote:
               | it would be the delivery of the information and its
               | context in the whole of your other content analyzed
        
             | otikik wrote:
             | Sounds good.
        
           | ryandrake wrote:
           | It's true: Why should I bother to read something you didn't
           | bother to write?
        
             | Clubber wrote:
             | You can run it through AI to summarize it down to a
             | sentence or two. It's like the telephone game but with
             | computers.
        
               | chrisandchris wrote:
               | Then why did you even write more than two sentences in
               | the first place, if nothing else matters? Why didn't you
               | write a summary-line at the beginning, consisting of two
               | sentences?
               | 
               | AI will not replace human thinking, even though many
               | people seem to believe and put their brain on stand-by.
               | 
               | It feels like someone wants to transport water from A to
               | B and transports it as steam, just because _we can _.
        
               | lazide wrote:
               | This is the really hilarious 'engineer thinking' vs
               | 'normie' thinking difference which rears its head
               | sometimes.
               | 
               | after all, what's the point of a giving someone a bunch
               | of cheap flashy gifts for Christmas (instead of say,
               | socks) either?
               | 
               | As long as we can all pretend they were thoughtful and
               | meaningful, and someone isn't using AI when making it (or
               | just picking random crap off the shelf, and they removed
               | the price tags) or using AI when reading it (aka making a
               | big show of opening it, and then throwing them in the
               | trash immediately after the person leaves), then we all
               | get along. It even looks like we're doing a ton of
               | work/spending a ton of money to make the other person
               | happy.
               | 
               | Not that anyone does any of the things I'm describing,
               | just being hypothetical, obviously.
               | 
               | I suspect it will be obvious enough shortly it will go
               | the way of the 'popcorn bucket' fad or the like, but for
               | now...
        
               | pdhborges wrote:
               | I get socks for Christmas and I like it.
        
               | shafyy wrote:
               | Socks are the best gift ever
        
               | SketchySeaBeast wrote:
               | To quote Tim Minchin, "The old combination of socks,
               | jocks, and chocolates is just fine by me."
        
               | edoceo wrote:
               | Darn Tough from Vermont. Love them socks.
        
               | watwut wrote:
               | "Normies" actually prefer to get a paragraph long email
               | rather then three pages saying the same thing. AI is NOT
               | adding just a few socially expected niceties. It adds
               | huge amount of fluff.
               | 
               | And what "normies" do with that is skimming it, ignoring
               | majority of it and answering random part.
        
               | TeMPOraL wrote:
               | > _And what "normies" do with that is skimming it,
               | ignoring majority of it and answering random part._
               | 
               | Exactly that. For me, a lot of effort in structuring
               | e-mails goes into making it look like text instead of
               | bullet points, because some stupid social expectations,
               | but then still making it bullet-pointed in nature,
               | because if I don't, the typical normie recipient will do
               | exactly what you said: ignore majority of it and answer
               | random part.
               | 
               | (And then they'll somehow screw it up anyway, and I'll
               | still have to chase them after that one critical question
               | they conveniently forgot to address.)
        
               | Kye wrote:
               | Popcorn buckets rocked though. Three kinds of popcorn!
        
               | TeMPOraL wrote:
               | > _after all, what's the point of a giving someone a
               | bunch of cheap flashy gifts for Christmas (instead of
               | say, socks) either?_
               | 
               | Making them feel good and "seen", obviously. This is
               | perfectly expressible in "engineer thinking" (I won't say
               | "quantifiable", because there's this meme that engineers
               | see things in binary, whereas the reality is, math is
               | perfectly fine with fuzzy ideas and uncertainty - it's
               | the normies that can't handle those).
               | 
               | Hell, there are some game-theoretic approaches to
               | maximize social ROI on gifts, but I won't go into those,
               | especially that they tend to flip the sign on the return
               | if the recipient learns about them.
        
               | fijiaarone wrote:
               | If AI doesn't replace human thinking, we will have to
               | find something else that does, or just go without.
        
               | comradesmith wrote:
               | We've invented the worlds dodgiest decompression
               | algorithms
        
               | rpigab wrote:
               | I'll buy the AI LLM that finds the prompt that was used
               | based on the output, and replaces posts and emails by
               | their prompt so I can actually understand the intention
               | of the author and not spend my whole afternoon going
               | through all bullet points with highly redundant
               | information.
               | 
               | /s, of course, but not that unrealistic.
        
               | TeMPOraL wrote:
               | Not that /s, really. If you think about it, what a person
               | writing a long-winded e-mail full of redundant text is
               | doing, is the same work LLM is - they have a prompt in
               | their mind, and they're generating text that "sounds
               | nice" out of it.
               | 
               | AI or not, it would be better if they just sent their
               | prompt instead.
        
               | babyshake wrote:
               | If you don't have the original input, how would you
               | determine the prompt that was used to generate the
               | output?
        
             | hoppp wrote:
             | Yes, when I see something written by AI I don't read it.
             | Its a waste of time.
        
               | reddalo wrote:
               | Cold emails -- especially AI generated ones -- go
               | directly to the trash in my mailbox.
        
               | TeMPOraL wrote:
               | Same here, but AI is orthogonal to that. Spam is spam -
               | there's no difference between one written by silicon-
               | based LLM bot, and one written by protein-based low paid
               | human bot.
        
               | p0w3n3d wrote:
               | That distinct feeling when reading AI is as if someone
               | who wrote it was compelled to write more words
        
               | ep103 wrote:
               | tl;dr: AI is looking to convey words. A good author is
               | looking to efficiently convey information.
               | 
               | Because that's literally what it is. Its an algorithm
               | that is continuously asking itself, 'what is the most
               | likely word I should say next?'
               | 
               | Whereas an author that is intending to communicate a
               | point, will start with an idea, write a passage to
               | explain the idea, and then edit their passage to the
               | minimum number of words that most precisely, accurately,
               | and succinctly communicates that idea.
        
               | SketchySeaBeast wrote:
               | I'll always love "If I had more time, I would have
               | written you a shorter letter."
        
               | madethisnow wrote:
               | This is untenable. I could be AI. You could be AI. The
               | whole idea of value is going to change when there is
               | 99.99% noise from AI, and genuine human created content
               | will be hard to distinguish if at all.
        
             | devnullbrain wrote:
             | There's a trend of people replying to posts/tweets/etc.
             | with 'I asked ChatGPT and it said...'
             | 
             | It's the modern equivalent of LMGTFY. The OP could just as
             | easily written the same prompt themselves. The difference
             | is that LMGTFY was an expression of irritation, smugness
             | and hazing. The ChatGPT reply is just garrulous laziness. I
             | expect and hope we'll develop social rules that mean this
             | type of reply will be seen as passe.
        
               | SketchySeaBeast wrote:
               | At least a sarcastic LMGTFY got the person closer to an
               | answer if they clicked the link. Asking ChatGPT is a
               | dead-end.
        
               | grajaganDev wrote:
               | Even worse is making an original post starting with 'I
               | asked ChatGPT and it said...'
        
               | ack_complete wrote:
               | The last time I got one of those lazy ChatGPT responses I
               | wanted to just ban the person on the spot if I had
               | moderator privileges. Just pages of dreck that looked
               | like detailed information but was totally useless and a
               | waste of time. I don't have a problem if people use
               | ChatGPT and find it helpful, but it's hugely
               | disrespectful to just copy and paste its output to other
               | people without even a cursory review of it first.
        
             | sz4kerto wrote:
             | My expectation is that:
             | 
             | 1: people will use ChatGPT to write their formal emails
             | based on a casually written text 2: people will use ChatGPT
             | to convert their emails from formal text to summaries\ 3:
             | this will get automated by email providers 4: eventually
             | the automation will be removed and we'll just talk in plain
             | language again
        
               | Spivak wrote:
               | I do #1 and it's great. I'm not sure why folks in this
               | thread are sneering at what is a working English
               | transpiler. I don't get to choose having to write
               | formally at work sometimes but I can control how I deal
               | with it.
        
             | UltraSane wrote:
             | It is funny but it is genuinely a enormous waste of energy
             | and money.
        
           | andrei_says_ wrote:
           | My experience with LLMs expanding on bullet points is that
           | they often enough misrepresent my intentions as a writer.
           | Often in infuriatingly subtle ways.
           | 
           | Same when summarizing, just less frequently.
           | 
           | As someone who cares about precision and clarity in my
           | writing, I do not use LLMs in the context of communication.
        
           | bee_rider wrote:
           | Google seems to have an advantage here; as the client on both
           | ends in many emails, they could just check if this ai
           | expand/summary process is occurring and if so just send the
           | bullet point (or if they want to be really clever just pass
           | the bullet point through a thesaurus, so nobody will notice
           | even if the sender happens to see what the recipient got).
        
             | pjerem wrote:
             | Oh boy the future is so underwhelming.
        
             | mathw wrote:
             | Given how much compute these models take to run, I don't
             | think there's any value in that.
        
           | blitzar wrote:
           | My email is disliked due to its brevity, turning the single
           | clear and concise sentence of into a multi paragraph treatise
           | might just lead to promotions, raises and bonuses which I can
           | trickle down through the economy.
        
           | wilg wrote:
           | what are people even worried about here? they're just trying
           | things to see whether they're useful. don't expand your
           | emails into long prose if it adds no value for you and they
           | will focus on other things.
        
           | mschild wrote:
           | Proton has a nice feature for writing emails.
           | 
           | They specifically allow you a grammar/spell check and also
           | change tone (formal/informal) and length. Length one I have
           | never used but the grammar spell check is a godsend that I
           | use almost always.
        
             | jon-wood wrote:
             | You're aware we've had grammar/spell check since (checks)
             | 1961 right? It's built right into your operating system.
        
               | mschild wrote:
               | Yes, I'm aware. What AI/Proton provides isn't just a
               | simple spellchecker though. It specifically recommends
               | and alters wording to better suit the overall sentence
               | structure. Essentially, it considers the context better
               | than any built-in checker I've had in the past.
               | 
               | It's also really useful to for words that are spelt
               | almost the same. Suit and Suite for example.
               | 
               | Also throughout my day, I'm constantly switching between
               | 2 languages that have almost identically written words.
               | Adress and Address. The normal spellchecks often don't
               | mark it as an error because my computers and browsers
               | naturally also have 2 installed keyboards and languages.
        
           | Popeyes wrote:
           | Maybe you aren't in a space where it would be useful, but not
           | everyone who has to write an email is a great and concise
           | writer.
           | 
           | I worked with groups of tradespeople who had poor literacy
           | and they had to write emails and some of them were very
           | poorly written. AI would have helped these people a great
           | deal in providing information but also being able to
           | understand what was coming back to them.
        
             | tssva wrote:
             | I worked with engineers daily for around 40 years and now I
             | work with trades people daily. In general the trades people
             | are better communicators.
        
           | TeMPOraL wrote:
           | > _How is AI in email a good thing?!_
           | 
           | > _There 's a cartoon going around (...)_
           | 
           | Both frames of the cartoon represent a real perceived need:
           | for the sender, the need to inflate the message to "look
           | nice" because "people expect it", and then for the recipient,
           | the need to summarize the nice-looking message to get the
           | actual point they care about.
           | 
           | Hopefully the use of AI in email will make that cartoon (and
           | the underlying message) widespread, and lead to people
           | finally realizing what they failed to realize all these
           | decades: _just send the goddamn bullet point_. We don 't need
           | AI in e-mails. We just need to stop wasting each other's
           | time.
           | 
           | EDIT: and riffing off rpigab's comment downthread,
           | https://news.ycombinator.com/item?id=42723756 -- I wish for
           | the future people will feel comfortable, instead of sending
           | AI-generated e-mails, to _send the goddamn prompt instead_.
           | It carries all the information and much less noise.
           | 
           | I mean, using LLMs makes sense if you actually need to
           | communicate in prose - for many, myself included, it's much
           | easier to evaluate whether some text sounds right, than to
           | write it that way in the first place, so LLMs are useful in
           | evolving and refactoring your own writing (and learning how
           | to write better from it, over time). But that is rarely the
           | case in transactional or business communication - for that,
           | just send the prompt.
        
           | ra0x3 wrote:
           | This is so funny I screamed laughed just reading over it XD
        
           | GuB-42 wrote:
           | Formal writing is just that.
           | 
           | Alice: Hey, Bob, I finished the job, pay me
           | 
           | Letter: Blah blah blah, Bob, blah blah blah, $$$, blah blah
           | blah
           | 
           | Bob: Oh, Alice is done, hey Charlie, pay her
           | 
           | Letter: Blah blah blah, Charlie, blah blah blah, Alice, blah,
           | $$$, blah blah
           | 
           | Charlie: Ok, Alice is paid
           | 
           | Letter: Blah blah, Alice, blah blah, $$$, blah blah, bank
           | account, blah
           | 
           | Alice: kthx
           | 
           | Letter: Blah blah blah...
        
           | Al-Khwarizmi wrote:
           | If you're a non native speaker trying to get the tone just
           | right with recipients whom you don't know, it's invaluable.
           | 
           | Sometimes I would spend 15 minutes writing a 3 or 4-line
           | email of this kind. Not anymore.
        
           | Modified3019 wrote:
           | Found it: https://marketoonist.com/2023/03/ai-written-ai-
           | read.html
        
           | UltraSane wrote:
           | someday 99% of all computing power is going to be used to
           | generate and summarize vast amounts of text.
        
             | ttepasse wrote:
             | The most inefficient protocol of the internet.
        
         | n144q wrote:
         | > I haven't found much compelling value in these use cases in
         | my day-to-day work.
         | 
         | If my experience with Microsoft Office Copilot is any
         | indication, these features produce very confusing, low-quality
         | content if they are not completely wrong and useless. Used it
         | once and never touched them again. (My company is still paying
         | for this and rolling this out widely despite many reports of
         | how unhelpful they are.) I doubt Google Workspace can do any
         | better.
        
         | nharada wrote:
         | I had a few use cases with searching and organizing emails I
         | would have used. For example, I wanted a table of all my Lyft
         | rides from a certain year with distances driven, start/end
         | locations, cost, etc. All that info is available in the email
         | you get after riding, so I figured Gemini could read my emails
         | and organize the info.
         | 
         | Turns out it doesn't work at all. It gave me a random selection
         | of rides, was missing info in some of them, and worst didn't
         | realize it was giving me bad info. Pretty disappointing.
        
           | rurp wrote:
           | That's the glaring issue with all of these AI "features". If
           | it can't be trusted to produce something that is both
           | accurate and complete, it's generating negative work for
           | whoever has to track down and fix the problems. Maybe some
           | people like cleaning up sloppy work from their coworkers more
           | than just doing the damn thing, but I personally hate
           | spending time on that and GenAI adds a whole bunch more of it
           | to every process it gets shoved into.
        
             | jjnoakes wrote:
             | I take a slightly different approach - I usually have AI
             | assist in writing a script that does the task I want to do,
             | instead of AI doing the task directly. I find it is much
             | easier for me to verify the script does what I want and
             | then run it myself to get guaranteed good output, vs
             | verifying the AI output if it did the task directly.
             | 
             | I mean if I'm going to proof-read the full task output from
             | the AI, I might as well do the task by hand... but proof-
             | reading a script is much quicker and easier.
        
           | sagarkamat wrote:
           | I used Gemini to do a similar task and for whatever reason, i
           | found it performed better when i broke down the task into
           | individual steps.
        
         | belval wrote:
         | Right now at Amazon we are going through the annual feedback
         | cycle where you have to write strengths and growth areas for
         | your colleagues. You will usually have to do ~12 of those.
         | 
         | I don't use ChatGPT for those, but it is the epitome of what
         | you are describing, people will take a single sentence, ask
         | some LLM to blow it up the correct length and in the process
         | make it a complete waste of time for everyone.
         | 
         | My guess is that with long-form text losing value due to LLMs,
         | we will see a return of very succint 1-2 lines employee
         | feedback.
        
           | xnx wrote:
           | > we will see a return of very succint 1-2 lines employee
           | feedback.
           | 
           | This would be a great outcome in a lot of areas!
        
           | anon84873628 wrote:
           | This is one of the few places I have gotten value out of the
           | LLM. I tell it about my relationship to the colleague and
           | what we worked on, in a very quick rough way. Then I tell it
           | we are writing peer review and the actual review prompt. It
           | gives quite good results that aren't just BS, but I didn't
           | have to spend the time phrasing it perfectly. Because I do
           | want my peer reviews to reflect well on both me and the
           | colleague.
        
             | sensanaty wrote:
             | > that aren't just BS
             | 
             | Having been on the receiving end of many of these, it
             | absolutely is pure BS and I lose all respect for anyone who
             | themselves have so little respect for their colleague's
             | time as to subject them to the AI-written slop instead of
             | actual genuine feedback.
             | 
             | The whole fucking point is to give them actionable
             | feedback, both good and bad, for them to work on
             | themselves, not some generic hallucinated summary of some
             | bullet points you haphazardly threw together. I can
             | copy/paste the review prompt into ChatGPT myself, thank you
             | very much, I don't need you to do it for me and to pass it
             | off as your own genuine thoughts.
        
               | nonethewiser wrote:
               | I'll take your word on the reviews you actually received.
               | 
               | As for the commenter you are replying to, you dont have
               | any specific information on the review. Yet you declared
               | its hallucinated, generic, haphazardly thrown together,
               | simply copy pasted, etc. Consider that your conclusions
               | are based off an idea in your head and not his actual
               | review.
        
               | BeFlatXIII wrote:
               | Counterpoint: I'm not in the job of managing my
               | colleagues, especially in paragraph-length business
               | professional tone.
        
             | 12345hn6789 wrote:
             | If a colleague gave me LLM responses instead of genuine
             | feedback I would never ask them for a review again. Which
             | may be what they were going for. But sadly this is not what
             | I wanted.
             | 
             | Be better. Someone respected your opinion enough to go out
             | and ask for it. Take a minute to reflect.
        
             | belval wrote:
             | I get where you are coming from with this, but in my
             | opinion being able to give feedback in a clear and concise
             | fashion is a skill that people should have. LLMs will help
             | you elaborate but they will also add their own flair by
             | choosing the actual work. You can think "wow that's
             | actually what a better person of me would have written" but
             | you are biasing yourself based on what the LLM understood
             | of your prompt focusing on form over substance.
             | 
             | But as the other comments mention it might just all be
             | bullshit anyway.
        
               | anon84873628 wrote:
               | The interesting thing about the LLM is that it uses its
               | knowledge of our respective roles, overall product (which
               | is public), and peer review process itself to refine and
               | improve the output in ways I wouldn't have considered.
               | 
               | I always put a lot of time into reviews before. Should I
               | not use the tool to make something even better (within
               | realistic time commitment)?
               | 
               | If I use an AI to create some cartoon graphics for a
               | slide, should I have bettered myself by learning graphic
               | design instead?
        
           | behnamoh wrote:
           | I bet the reviews are evaluated by AI too--AI writes, AI
           | evaluates, what could go wrong? :)
        
           | username223 wrote:
           | Why even start with a single sentence? They're asking you to
           | come up with excuses ("growth areas") to fire twelve of your
           | colleagues. It's a waste of your time, and you should figure
           | out with your colleagues and manager exactly what text you
           | need to generate to deal with this silliness.
        
             | marnett wrote:
             | Why do you think this is what performance review cycles
             | are?
        
               | AceyMan wrote:
               | obligatory citation (this was on HN a little while back)
               | https://rachelbythebay.com/w/2024/11/03/metrics/
        
               | darkwater wrote:
               | Because Amazon notoriously does "stack ranking". Also, I
               | personally have been in a company going through mass
               | layoffs and they totally use the EoY peer review as the
               | metric to choose whose heads cut.
        
           | brobdingnagians wrote:
           | I hope it drives a cultural revival in appreciation of
           | laconicism.
        
           | nonethewiser wrote:
           | > people will take a single sentence, ask some LLM to blow it
           | up the correct length and in the process make it a complete
           | waste of time for everyone.
           | 
           | It's more complicated than this.
           | 
           | The short form isnt actually the best form. It's incomplete.
           | The LLM is being used to decompress, because it can be
           | difficult to do. Blindly using an LLM isn't the solution but
           | it can be part of an effective workflow to write good
           | feedback.
           | 
           | Also, I'm sure some people take a brief, complete idea and
           | expand it into an entire paragraph because they have some
           | warped perception. That's bad, but I dont think most people
           | are doing that because most people dont see any reason to.
        
         | cyanydeez wrote:
         | Enshittification #353: solving cuStomers problems has poor ROI
        
         | CobrastanJorji wrote:
         | I'm kind of a cynic, so I'd say that the Workspace customer
         | isn't you, the person who's using Workspace. It's your big
         | company's SVP of IT or whoever who wants to spend money to
         | adopt cool AI stuff so that he can say that he did AI stuff.
        
           | tomrod wrote:
           | I'm in this role for my company.
           | 
           | There is no value for a bloated autocompletion tool.
           | 
           | There is value for concise drafts.
           | 
           | I wish Google would cut the PMs and bean counters, ressurect
           | some of their better projects, and trim their fat instead of
           | cut their sinews.
        
         | hn_throwaway_99 wrote:
         | I totally agree. I upgraded to the AI-enabled version of Google
         | One because they gave a couple week free trial. I found it
         | totally useless, and it reeked of "Some PM said we had to stuff
         | AI in everywhere".
         | 
         | Note I do use ChatGPT pretty frequently, but I've found it much
         | more useful to have a separate space for the kinds of
         | conversations I have with ChatGPT.
        
         | verelo wrote:
         | Yeah I'm tired of workspace getting more expensive and me
         | getting zero additional value from it. I don't want this,
         | didn't ask for it, and it actively annoys me.
        
         | thumbnailsketch wrote:
         | What if there was something that communicated the company's top
         | priorities and helped everyone align and stay organized without
         | so many meetings, and give concise drafts for your to-dos?
         | Would that be something you'd try?
        
           | treyfitty wrote:
           | I for one would love to try.
        
         | BLKNSLVR wrote:
         | I just exited the toilet following 2.5 hours of back-to-back
         | meetings, and was looking forward to _actually getting some
         | work done_ when the product owner grabbed me for a conversation
         | about priorities for the sprint planning session that 's
         | scheduled in a couple of hours.
         | 
         | In this week so far (first week back from Christmas / New Year
         | leave) I've spent maybe half a day total on work that could be
         | classified as "progress". The rest of the time has been
         | meetings and the required meeting follow-up work.
         | 
         | There's no point in Sprint Planning or considering adding
         | priorities to the current plate. It's full. But nobody has time
         | to eat things off the plate because we're always in meetings to
         | work out how we can eat off the plate more efficiently.
         | 
         | /rant
         | 
         | I've come back from holidays angry. Things gotta change.
        
           | nine_zeros wrote:
           | Have you considered setting more meetings with various
           | stakeholders to discuss how to prioritize time for the next 2
           | weeks? And then follow up check in meetings every 2 days to
           | change direction in an agile way?
        
             | Clubber wrote:
             | You really have to schedule a meeting to discuss an
             | upcoming meeting, so the upcoming meeting can be more
             | efficient.
             | 
             | (yes this happened to me before)
        
               | be_erik wrote:
               | I too ran a pre-IPM for years. I still would. Why would I
               | waste an entire team's time when I can just collaborate
               | with 2 people first?
        
               | BLKNSLVR wrote:
               | Something I heard that stuck with me was that, for
               | important business decisions, the "meeting" is almost
               | ceremonial-only: to make the decision offical. Such
               | meetings should essentially be fast, no digressions, just
               | 'the biz'.
               | 
               | All the work to actually reach requisite agreement for
               | the decision is done in the days / weeks leading up to
               | the meeting via ad-hoc-ish one-on-one or one-on-very-few
               | meetings (possibly including graft and corruption).
               | 
               | The "decision" meeting isn't organised until the result
               | is known and guaranteed.
               | 
               | This maybe doesn't apply to Agile / Development-related
               | meetings, but I'll keep trying to determine how to make
               | it apply, such is my disdain for this (seemingly) waste
               | of the team's time (he said, whilst posting on HN).
        
               | BeefWellington wrote:
               | My favourite is the ole "Oh we need Dwayne for this one,
               | let's schedule a follow-up tomorrow with him, and until
               | then we can rough out a bunch of requirements only Dwayne
               | possibly knows by... umm... Guessing?"
               | 
               | I do not miss development.
        
           | bruce511 wrote:
           | The secret is to add every meeting into your Jira as a task,
           | and then close it once the meeting is done.
           | 
           | Equally, instead of talking about meetings as detracting from
           | your work, start talking about them _as_ the work.
           | 
           | When your manager asks about your milestones, or
           | accomplishments, or success stories, make meeting attendance
           | front and center.
           | 
           | When discussing software development, bug fixing, etc in the
           | meetings, point out that you won't actually _do_ any of it.
           | Point out that 20+ hours of your week is in meetings, 10
           | hours of admin (reading, writing, updating tickets), 5 hours
           | of testing etc.
           | 
           | "This task will take 40 hours. At 1 hour per week I expect to
           | be done in October sometime. If all goes to plan'
           | 
           | Yes, it seems cynical, but actually it has real outcomes.
           | Firstly your "productivity" goes up. (As evidenced by your
           | ticket increase.)
           | 
           | Secondly your mental state improves. By acknowledging (to
           | yourself) that you are fundamentally paid to attend meetings,
           | you can relax in your own productivity.
           | 
           | Thirdly by making your time allocations obvious to your
           | manager, you place the burden for action on him.
           | 
           | If you convince your colleagues to do the same, you highlight
           | the root problem, while moving the responsibility to fix it
           | off your plate.
        
             | andrei_says_ wrote:
             | Thank you for this!
             | 
             | I was just thinking about how for the people requesting all
             | of these meetings, the meetings are the work. If they don't
             | meet / waste everyone's time, they are... unproductive.
             | 
             | For engineers, meetings are the non-productive part and are
             | not counted anywhere.
             | 
             | Adding them to Jira and accounting for their cost is the
             | way. Businesses understand money. Meetings are expensive.
             | 
             | Does your company log meetings as tickets?
        
               | bruce511 wrote:
               | Cunningly my company doesn't do meetings, at least not on
               | the developer side. Obviously there are interactions but
               | they are one-on-one and are not reoccurring.
               | 
               | My experience though is consulting to large
               | organizations. They have lots more people, more layers,
               | and hence need more accountability. I get the need for
               | that, but also see that balance is required. I help both
               | sides understand the requirements of the other party, and
               | help them find balance so that both sides win.
               | 
               | Part of that is helping programmers understand what
               | managers need, and part of that is helping managers
               | understand what programmers need.
               | 
               | Managers, for example, are happy to add everyone to every
               | meeting. Workers usually prefer one on one time.
               | 
               | Equally co-workers often benefit from set-aside time for
               | team meetings. This helps with in-team communication.
               | 
               | Information flow is necessary. Doing it well is better
               | for everyone.
        
               | matwood wrote:
               | > I was just thinking about how for the people requesting
               | all of these meetings, the meetings are the work.
               | 
               | This is a huge problem in all orgs of any size and one I
               | battle with - misaligned incentives.
               | 
               | > For engineers, meetings are the non-productive part and
               | are not counted anywhere.
               | 
               | Part of addressing the issue is to not be binary in your
               | thinking. You'll lose the people you need to persuade.
               | Some meetings are very productive and necessary for
               | engineers. The goal isn't to get rid of all meetings as
               | much as it's to only have productive meetings. When
               | forced to only have productive meetings, fewer meetings
               | naturally result.
        
           | tap-snap-or-nap wrote:
           | I don't blame you for getting angry.
        
           | intelVISA wrote:
           | How big's the org? This setup feels unavoidable past a
           | certain company size as growth attracts grifters who then
           | call meetings atop meetings to appear useful.
           | 
           | Unless you own the shop I don't see the issue - good money
           | for a day's work a week?
        
             | BLKNSLVR wrote:
             | It's more a case of team-member churn, requiring a near-
             | constant re-establishment of work practises, alongside a
             | number of over-officiated processes that are in a constant
             | state of being re-engineered for efficiency because they're
             | a constant source of "time drain away from actual
             | progress". There's also a lot of tech debt that has only
             | recently (in the past three years) been really focused on
             | to grow out of. There's also a lot of complexity to the
             | system(s) we work with and the combination of complexity
             | and tech debt is neither pretty nor easy.
             | 
             |  _Unless you own the shop I don 't see the issue - good
             | money for a day's work a week?_
             | 
             | Yeah, except I have a visceral feeling of pressure to make
             | progress and I don't want to be "one of those people" who
             | don't work towards some kind of improvement. I had a bit of
             | a rant today, and one of the leaders agreed with basically
             | all of my points, although they said that there's a limited
             | amount that can change in the immediate due to existing
             | priorities. However, I'm still going to dedicate some time
             | every day to map out how to improve on the status quo -
             | this will further inhibit my actual task progress, but in
             | the pursuit of a loftier goal (so, yes, potentially making
             | it worse, but it'll feel like I might make things
             | better...).
        
         | dragonwriter wrote:
         | > The real solution to too much email is fewer and higher-
         | priority emails.
         | 
         | Sure, and that's an actionable solution if you can control the
         | actions of everyone else who emails you.
        
         | lazide wrote:
         | Well, that's because you're thinking as someone who likely has
         | a stake in quality/specific outcomes actually happening. Or was
         | raised/grew up in an environment where that was important.
         | 
         | Notably, in my experience there is a high correlation with that
         | background and being curmudgeonly. Mainly because that means
         | someone has been responsible for outcomes, regardless of
         | feelings. And something often has to give, and it's usually
         | feelings. It's also hard to not be cranky or even angry if
         | someone has to constantly be the one 'not having fun' or
         | cleaning up messes so the whole thing doesn't fall apart.
         | 
         | There is huge market demand exactly for what you're complaining
         | about, which is faking things happening as convincingly as
         | possible, precisely _because_ being clear /concise, etc. helps
         | with seeing the root cause of problems, and if someone is
         | worried (or is legitimately) a root cause of the problem, of
         | course they'll consider that bad.
         | 
         | For example, a good sign of a badly led organization is that
         | it's always busy, but never seems to get anything done.
         | Everything is an emergency, so nothing really gets fixed, etc.
         | 
         | Or there are constant meetings and emails, but nothing gets
         | decided.
         | 
         | People will pay good money for the right kind of wallpaper that
         | makes that ugly wall look pretty again.
        
         | danpalmer wrote:
         | I'm getting a lot of value out of NotebookLM drafting
         | documents. If I've got a bunch of notes that need to be in a
         | coherent design doc, it can give me a good enough first draft
         | for me to edit into shape. Alternatively when I've got a design
         | doc for something, but need to submit, say, a work request to
         | another org, NotebookLM can take my doc and turn it into
         | another format based on a doc template pretty nicely.
         | 
         | These outputs still require editing for sure, but each one can
         | easily save me half the time to write these things.
        
           | mark_l_watson wrote:
           | I only use NotebookLM a couple times a month, but when I use
           | it I get value from it. I wanted to put out a new edition of
           | a book I wrote last year so I ingested the PDF for the
           | previous version of my book and some notes on what I was
           | thinking of adding. Then in Chat mode I asked for suggestions
           | of interesting topics that I didn't think of and a few other
           | questions, then got a short summary that I used as a
           | checklist for things that I might add.
           | 
           | I probably spent 20 minutes doing this and got value for my
           | 20 minutes.
        
         | gherkinnn wrote:
         | These LLMs are excel at making more. More emails with more
         | words. More blog posts with more fluff. Making it open to more
         | people means more usage means more numbers being more which
         | means more money for the people building these systems.
         | 
         | I don't see what I get out of 80% of these products. It's just
         | more noise.
        
           | bobxmax wrote:
           | Google's implementation of AI really shows the innovators
           | dilemma in action
           | 
           | These features are just so rudimentary you just know a bunch
           | of MBAs from McKinsey came up with them over a 7 month and
           | $25m
        
         | FergusArgyll wrote:
         | It's decent at search
        
         | exe34 wrote:
         | management uses them to fluff up their emails and I use them to
         | boil the emails down to actionable bullet points.
        
         | fsloth wrote:
         | I feel quite the opposite.
         | 
         | I'm not a native english speaker, but working at US subsidiary
         | I must produces reports in english etc - and having an LLM
         | proofread my texts for me is great.
         | 
         | LLM:s are new modality to computing. If you need it, they are
         | great. But just like excel/sheet have limited applications a
         | LLM with data has limiited use as well.
        
         | mark_l_watson wrote:
         | I don't use it often either, but sometimes it is very useful.
         | When I caught Covid last fall my wife incorrectly thought I had
         | it three times. I was using a beta Google Gemini, and paying
         | for it, and I asked "read my @gmail and tell me the date ranges
         | when I have had Covid."
         | 
         | That worked, but to be honest I have tried similar things more
         | recently that didn't work. Perhaps there is a routing model up
         | front that decides whether or not to use a lot of compute for
         | any given query?
         | 
         | Google also plans on charging more money for APIs for code
         | completion plugins for IntelliJ IDs, etc. this year.
         | 
         | I would like to see AI pricing models be sustainable, not give
         | things away for free, and have lots of control over when I use
         | a lot of compute. I actually have this right now because I
         | usually use LLM APIs and write my own agents for specific
         | tasks.
        
           | mvdtnz wrote:
           | Congrats on winning an argument against your wife. Billions
           | well spent.
        
         | nonethewiser wrote:
         | > it's not that I have all this information that I really want
         | to go through, but it's that I have too much information and
         | it's become all noise.
         | 
         | I tend to agree, except these two things are kind of the same
         | thing. It can make going through the noise easier by
         | intelligently filtering out the noise or finding you the
         | signal. Search. It doesn't necessarily need to eliminate the
         | noise.
         | 
         | Maybe AI would be better if it prevented the noise, and its
         | definitely going to add noise (expanding a few basic thoughts
         | into an email with lots of fluff), but it can also solve it.
        
         | registeredcorn wrote:
         | > For summaries and note-taking specifically, I feel they're
         | solving the wrong problem: it's not that I have all this
         | information that I really want to go through, but it's that I
         | have too much information and it's become all noise.
         | 
         | I think this really encapsulates something that I hadn't been
         | able to put my finger on in regards to LLM summarization. What
         | it seems to indicate is that, if you need a computer to
         | summarize a large amount of text that someone has sent to you,
         | there are two likely possibilities:
         | 
         | 1) The information is incredibly
         | dense/important/technical/complex. This necessitates the
         | extreme length of the message - (think: technical documents,
         | research papers, a rough draft of a legal notice, or your
         | will.) For these sorts of things, you should _not_ rely on an
         | LLM to summarize it, because it may miss key details of the
         | message.
         | 
         | 2) The person sending it to you is bad at _communicating_ , in
         | which case the solution is help them learn better
         | communication, rather than "de-noising" their clumsy wording
         | into something comprehensible.
         | 
         | "But what if its number 2, but it's coming from your boss?"
         | 
         | Then I see two obvious points to consider:
         | 
         | First, you should _absolutely_ be telling them about the
         | problem, regardless of the position that they hold. You can
         | phrase it in a way that isn 't rude. "Hey boss, I saw (message)
         | but I'm not 100% the intent. I've actually noticed that with
         | (other time)...I usually try to front-load the action items up
         | front, and put the specifics lower down. Anyway, to make sure
         | I'm tracking, you're talking about (action) on (thing), right?"
         | 
         | Second, until (or unless) their communication style is de-
         | noised, then part of _your_ job is being able to  "translate"
         | their instructions. Using an AI to do that for you is a bad
         | idea because, at some point or another they're going to be
         | trying to speak to you in-person, or by phone.
         | 
         | Not having dealt with their mannerisms in an unfiltered way
         | might lead to you being "out of practice" and struggling much
         | harder to figure out what they're trying to convey.
        
       | Kapura wrote:
       | can i get a version of gmail and docs without ai? I had to stop
       | using google keep because they added a flashy AI button that
       | couldn't be removed.
        
         | verdverm wrote:
         | I use uBlock to remove UI components that get in the way. It's
         | a top feature for me because I can often DNS block many of the
         | ads anyway
        
           | Kapura wrote:
           | unfortunately, i mainly used it for the android app. i spent
           | about an hour trying to figure out any way to disable that ui
           | or opt out of the AI shenanigans to no avail.
        
         | prmoustache wrote:
         | Can't you use gmail with any MTA? Have they removed imap
         | support?
        
       | PittleyDunkin wrote:
       | Forcing you to pay for features you never asked for and won't
       | use. I'm sure this will work out great for google in the long
       | term.
        
         | esperent wrote:
         | There's a weird attitude on this site towards AI: if it's for
         | coding or science, people generally recognize AI tooling as
         | effective, although imperfect, and rapidly improving.
         | 
         | But any suggestion of using AI for business and it seems like
         | disdain and dismissal is the majority response.
         | 
         | Don't you think many areas of business - maybe not all areas,
         | but a significant amount - will just as much benefit from AI
         | tooling as software developers and scientists?
        
           | Nullabillity wrote:
           | > There's a weird attitude on this site towards AI: if it's
           | for coding or science, people generally recognize AI tooling
           | as effective, although imperfect, and rapidly improving.
           | 
           | I suspect that this is more of a selection bias thing. AI is
           | garbage everywhere, but "AI in tech" posts tend to be
           | hopeless abysses that are not even worth engaging with at
           | this point. Hence, only the hucksters and grifters remain in
           | there.
        
             | redserk wrote:
             | This is the camp I'm in. I've given AI the "college try",
             | I've tried using in my workflows, and I've found that there
             | are some cases where it genuinely has helped. But there is
             | far too much drivel and hype.
             | 
             | I want to hear more from the people who've embraced it for
             | a year, found it's pitfalls and perks, and reflect on it.
             | I'm tired of the treadmill of content from someone who
             | signed up for OpenAI on a Monday, used it for a JIRA ticket
             | on Tuesday, then rushed to belt out a blogpost about how
             | their career is forever changed on Wednesday.
        
               | bombcar wrote:
               | Maybe we need an AI to filter out the bland bullshit
               | content created by AI.
               | 
               | I swear every single post LinkedIn highlights to me is
               | the same AI template.
        
               | mrguyorama wrote:
               | Why do you need an AI to help you delete your Linkedin
               | account?
        
               | esperent wrote:
               | > But there is far too much drivel and hype.
               | 
               | Absolutely, unarguably true, for this and every other
               | tech boom.
               | 
               | But it's not _all_ drivel and hype. There 's some
               | genuinely useful tooling here. For businesses, document
               | summarization, translation, and asking questions about a
               | corpus of documents using natural language are a few. For
               | coding, some level of improved auto complete up to
               | complete code generation are use cases. For science,
               | there's a ton of automated testing, pattern recognition,
               | vision based recognition use cases. For 3d graphics,
               | where I work, some version of Nerfs could revolutionize
               | parts of the field (although it's too early to tell)
               | while AI based upscaling, frame generation, and path
               | tracing noise removal are already causing big shifts in
               | gaming.
               | 
               | Don't let the annoying drivel and hype blind you to the
               | genuinely useful possibilities.
        
             | tensor wrote:
             | Here are a list of AI use cases that I guess are "garbage"
             | to you.
             | 
             | Detecting diseases. Creating drugs to cure or help with
             | disease. Aiding astronomy. Understanding the genome.
             | Scanning documents into text (OCR). Translation. Voice
             | recognition. Detecting fraud. Spam filtering.
             | 
             | Are you willing to give up all of these? Given your
             | attitude you probably should.
        
           | protocolture wrote:
           | I dont see it like that.
           | 
           | Its more like:
           | 
           | If its for things where I find AI useful I want the tool
           | interoperable with my chosen AI.
           | 
           | If its for things where I dont find AI useful, please dont
           | force it in anyway.
        
           | mvdtnz wrote:
           | Well I'm not "this site" I'm just some guy but I've been
           | absolutely consistent in my belief that not only are these
           | LLMs not "AI" but they're nowhere near useful enough to
           | justify the absolutely stupid amounts of money being burned
           | for them.
        
           | xdennis wrote:
           | There are two aspects you should consider: 1) Google's AI
           | isn't as good. 2) people don't want an AI middleman for
           | person-to-person communication.
           | 
           | People may dislike AI written code or AI "art", but using AI
           | to talk to other people is just seen as dishonest. It's even
           | worse when it's not all that good.
        
           | tensor wrote:
           | I use some gen-AI, but not Google's. This is very clearly a
           | case of them not getting the gen-AI sales they want, so they
           | are now simply forcing you to pay for it even if you won't
           | use it. It's gross, and precisely the problem with
           | "bundling."
        
         | ensignavenger wrote:
         | Isn't that always the case with bundles and suites? Google
         | Workspace has always been a bundle of products, and few
         | actually used every product in the bundle.
        
           | PittleyDunkin wrote:
           | Yes, google workspace has never been worth it. The difference
           | is that people can easily understand the value of the
           | products they aren't using.
        
         | techjamie wrote:
         | They kinda already do it with YT Premium/YT Music. I don't have
         | anything against YT Music, it's a perfectly fine music service
         | from the amount I've used it. But I already have a Spotify with
         | my preferred playlists, and I don't really have incentive to
         | swap it over aside from maybe saving a handful of dollars a
         | month.
         | 
         | Yet if you want ad-free YouTube the proper way, you can't just
         | have Music as an option, it's rolled into your cost regardless
         | of if you actually plan to use it or not.
        
         | rurp wrote:
         | The beauty of having a monopoly or oligopoly in a dozen major
         | markets is that you don't have to care about customers. As much
         | as I hate this move and don't think it will help the company, I
         | think Google is powerful and entrenched enough that it will
         | make out just fine. Their users will bear most of the costs.
        
         | sschueller wrote:
         | They have managed to vendor lock me. The price just keeps going
         | up and I can't get out.
        
       | dochtman wrote:
       | Makes sense that this is the only way to compete with Microsoft.
       | 
       | (See also how MS attacked Slack by including Teams for "free".)
        
         | PittleyDunkin wrote:
         | Why not compete with microsoft by _not_ pushing AI? This allows
         | costs to stay low while making customers happier.
        
           | jsheard wrote:
           | Google already spent a lot of money on Gemini and now they
           | have to justify it or the shareholders will get mad.
        
             | bbarnett wrote:
             | What? Google is absolutely not even remotely concerned with
             | such things. Their bring-to-market strategy for products is
             | basically "Spend billions a year on developing random
             | things" and then "OK, it's been a year, cancel 1/2 of
             | them".
        
               | PittleyDunkin wrote:
               | > Their bring-to-market strategy for products is
               | basically "Spend billions a year on developing random
               | things" and then "OK, it's been a year, cancel 1/2 of
               | them".
               | 
               | This evidently doesn't apply to their chatbot efforts.
        
               | htrp wrote:
               | lamda, bard, palm (v1 and v2) don't necessarily agree
               | with you there
        
           | verdverm wrote:
           | A lot of customers want these features (especially those
           | people who only work in the browser because their job duties
           | are vastly different from the average HN user)
        
             | nkozyra wrote:
             | Agree, which is why it was nice(r) as an add-on.
        
             | daveguy wrote:
             | Apparently they don't want it if Google had to force the
             | feature on everyone to raise revenue.
        
               | verdverm wrote:
               | This is likely a misreading from personal preference
               | 
               | Getting these features for $2 instead of $20 likely
               | appeals to a lot of people. It's 10% the price and may
               | only be one of several reasons for the price increase
               | (inflation is likely another)
        
       | atonse wrote:
       | I'm honestly getting a bit sick of subscription pricing,
       | especially for things like "productivity apps." and G-Suite
       | (although sadly the MS alternative isn't any better).
       | 
       | At the end of the day, we just do the same ol' simple word
       | processing we've done for the last 20 years.
       | 
       | Are there good corporate email alternatives that just do
       | email/calendars and do them well with business-type SLAs? Zoho?
       | FastMail?
        
         | hedora wrote:
         | In my experience, FastMail has better uptime than any of the
         | stuff work relies on. (It feels like one more nine, but I
         | haven't checked.)
         | 
         | Maybe you could have them randomly suspend your accounts for a
         | few hours here and there to match the public cloud experience.
         | :-)
         | 
         | Edit: Here's their outage page, which reports > 2-3 nines for
         | most subsystems most months:
         | 
         | https://fastmailstatus.com/
         | 
         | Note that they treat any service degradation as downtime when
         | computing 9's. For instance, they had one imap server down
         | today, which meant some requests were failing, and that counts
         | against their reported numbers.
         | 
         | By this metric: "One machine is failing requests", most of the
         | hyperscalers are down all the time.
         | 
         | Regarding actual SLAs with money and stuff: How much is the
         | refund worth vs. the cost of downtime?
         | 
         | Edit 2: Take github for example. They have unreported outages
         | all the freaking time. Down detector says push/pull has been
         | flaky for the last 24 hours, but the official status page says
         | all systems operational, with a minor codespace outage
         | yesterday.
         | 
         | Compare:
         | 
         | https://www.githubstatus.com/
         | 
         | To:
         | 
         | https://downdetector.com/status/github/
         | 
         | To prove those aren't all false reports, next time they go
         | offline for you, go bask in the green light their status page.
        
         | prmoustache wrote:
         | > Are there good corporate email alternatives that just do
         | email/calendars and do them well with business-type SLAs? Zoho?
         | FastMail?
         | 
         | There are literally tons of them.
        
         | djhn wrote:
         | Zoho's SLA I can't speak to but it's hard to argue against free
         | forever, including custom domains. For personal use it's
         | perfect and the paid packages are much better value for money
         | than Google/Microsoft.
         | 
         | FastMail is wonderfully competent at being an email provider,
         | has human support (or advanced enough an AI to fool me) and
         | wildcard domains.
        
       | kotaKat wrote:
       | Cool, great, fun. I have all of the "generative AI" features
       | disabled in Workspace, and now I get to pay more for the
       | privilege of keeping them disabled. Thanks, Google!
        
         | echelon wrote:
         | Same. This is bullshit.
         | 
         | Nobody on my team uses these features. They're actually quite
         | distracting.
         | 
         | Google gets to raise prices under the guise that these are
         | improving productivity.
         | 
         | I wish there was a fast and easy alternative. Google has its
         | claws in deep.
        
         | bnc319 wrote:
         | Do you know how to actually disable these new features (i.e.
         | the elements that were added within Gmail, Docs, etc.)? I'm not
         | seeing where they can be disabled and Google Workspace support
         | was not able to point me in the right direction either...
        
       | seanvelasco wrote:
       | I pay for 3 Workspace orgs, and I have Gemini disabled (or still
       | not enabled) on all 3 of them. I'm angry that I'll have to pay
       | more for features I don't use. Gemini should be an add-on cost,
       | not included in the base cost
       | 
       | If they're raising the price of personal GMail, I don't have a
       | problem. But Workspace with hundreds of users, now that's a
       | problem, because it actually hurts my wallet significantly. When
       | this increase comes, I'll have to move elsewhere.
        
         | bbarnett wrote:
         | With Amazon as an example for CxOs of the world, sadly, this
         | likely won't happen.
         | 
         | Look at Prime. So much crap involved, and quite literally all I
         | use it for is lower cost shipping. It's almost on the edge of
         | not worth it for me. But I bet from Amazon's perspective, they
         | make more with the higher price, even if they lose the bottom
         | 10% not willing to spend.
         | 
         | Huh.
         | 
         | Just made me realise, a startup that subscribes to Prime as a
         | virtual being, and then splits off each sub-thing for full use
         | by separate individuals would be incredibly profitable.
         | 
         | If any form of AI is eventually granted legal personhood,
         | Prime's model will collapse.
        
           | navane wrote:
           | Loosing the people that actually care about the price/reward
           | is a bonus for them, now they have an audience that buys
           | superfluous stuff.
        
           | add-sub-mul-div wrote:
           | I've never had Prime and I get free shipping 100% of the
           | time.
           | 
           | You're not paying for lower cost shipping, you're paying to
           | turn regular purchases you could wait a few extra days for
           | into impulse buys.
        
             | bombcar wrote:
             | Exactly this, and since Covid the 2-day has been about as
             | fast as the "free with $35" option, and waiting encourages
             | thrift anyway.
             | 
             | I only reactivate it when they give me a week free or for
             | $1 and the additional cash back is worth it.
        
             | spaceguillotine wrote:
             | i cancelled prime over a year ago and i still get packages
             | in the same time frame, i think once they nixed a lot of
             | next day deliveries that it didnt matter anymore.
             | 
             | The downside is quality of products still keeps going
             | downhill and not even mcmaster had the parts i needed.
        
           | makeitdouble wrote:
           | I was on Prime for years until it lapsed because of a card
           | change, and I realized most of my shipping would still be
           | free:
           | 
           | - my orders are usually above the generic free shipping
           | threshold
           | 
           | - most smaller item purchases can be grouped within two or
           | three days to get above the threshold
           | 
           | - if it's an emergency shipping price won't matter. But I'll
           | also freely choose what service and what retailer to get it
           | from, if a shop is fasteror more reliable than Amazon for
           | instance.
           | 
           | - Prime day sales aren't great
           | 
           | Might not apply for your case, but for me getting off of
           | Prime had virtually no impact for the shop part (I was using
           | Prime Video, and Music with Alexa, but I also got rid of both
           | for different reasons)
        
             | rr808 wrote:
             | Also every few months I get offered Prime trial free month.
             | Wife too so family wise we get a few months free every year
             | which is more than enough.
        
             | jcrawfordor wrote:
             | I'm sure this depends on where you live, but my Amazon
             | shipments are late such a large portion of the time that
             | they end up refunding most of the shipping costs I pay.
             | It's like free prime for the patient!
        
         | beretguy wrote:
         | Any idea where you'll move? I have a nonprofit I want to
         | migrate away.
        
           | herewulf wrote:
           | If your mail is extremely low volume, you might like Migadu's
           | low cost plans. They charge by number of messages in/out
           | rather than per domain or something. It's been handy for me
           | for a few lightly used domains including resurrecting one
           | that the previous owner had let expire and then suddenly
           | needed.
           | 
           | I've kind of been waiting for an excuse to make that move for
           | my solo freelance business. It's probably not enough of a
           | price difference to push me (+$24/year) but it really irks me
           | to be forced into subsidizing this garbage.
           | 
           | I occasionally do office document stuff which Workspace had
           | been nice for and I can't be bothered with Windows/Office so
           | maybe time to revisit LibreOffice or maybe go full on Emacs.
        
             | ycombinatrix wrote:
             | Can I reject incoming emails, or am I screwed if I get a
             | ton of spam?
        
           | artooro wrote:
           | I'm considering moving to Fastmail for email and calendar,
           | Sync.com for cloud files. It would be annoying to have
           | separate logins for each though. One nice thing about GWS was
           | a single login for all the apps.
        
         | ra wrote:
         | I agree.
         | 
         | It feels like Google are shoving AI down our throats and making
         | Workspace customers pay for it's development.
         | 
         | I don't want your half-baked LLM features.
        
         | ricardonunez wrote:
         | Right now looking for an alternative for the same reason. Even
         | if it cost me more on labor short term. They have been
         | increasing prices regularly and I'm sure it will continue.
        
         | blackeyeblitzar wrote:
         | It's an anti competitive strategy, which in an ideal world
         | would see them facing a crushing antitrust lawsuit from the FTC
         | and DOJ. What they're doing is forcing everyone to pay for
         | _their_ AI product. This makes it so that no other company can
         | charge for their alternative AI products. After all, if your
         | company's spending goes up because of this Google price
         | increase, your executives will not want to see double spending
         | on AI products. So all those deserving smaller companies will
         | miss out on these customers. Google is essentially using this
         | forced price increase to kill their AI competitors by stealing
         | their revenue, through illegal bundling. Just like Microsoft
         | did with Teams to attack Slack illegally.
        
         | ec109685 wrote:
         | Why do you have Gemini turned off?
        
           | seanvelasco wrote:
           | we use Claude
        
       | yieldcrv wrote:
       | Okay, I have a lot of projects with a couple of email addresses
       | attached to their domain name
       | 
       | In the US and European market, this was seen as a bare minimum
       | level of professionalism and validation (other markets are more
       | advanced on this front and have been on chat apps for the entire
       | business for at least a decade)
       | 
       | regardless for email, I had been using Google workplaces for this
       | 
       | What's a cheaper alternative? last time I tried something else I
       | found I was vendor locked to google even when trying to accept
       | calendar invites from people in other organizations that sent
       | google calendar. That was 5 years ago though
       | 
       | some sectors like web3 let you do the whole project with just a
       | username on discord/telegram/x but I do want to consider
       | migrating my emails away from google workspace now. Its difficult
       | to manage even changing the credit cards on file with so many
       | projects like if one expires
        
         | maxclark wrote:
         | Check out Fastmail
        
           | XorNot wrote:
           | I run my personal email out of Fastmail now and haven't
           | looked back. Plays nicely with Firefox and K-9 Mail for Mail,
           | Calendars and Contacts.
        
         | prmoustache wrote:
         | Migadu is cheap and works well for email only.
         | 
         | If you need email + shared calendar/contact the email service
         | from infomaniak should do the trick. If you need
         | functionalities close to workspace with storage, office suite,
         | videocall they have the ksuite service.
        
         | rom16384 wrote:
         | Check out MXroute or migadu
        
       | adityapatadia wrote:
       | It's time saas apps realise that they can't make 2.5x normal
       | license money by just sticking AI to it.
       | 
       | In our SaaS we added it for free. We realised that there is no
       | way to sustainably make money off of this in long term.
       | 
       | It's a great feature but not 2.5x price worth feature.
        
       | taeric wrote:
       | I can't be alone in not wanting these features? I don't mind them
       | being available, but I do fear a nearterm future where they are
       | active whether I ask them to be or not.
       | 
       | I remember all of the scorn clippy got years ago. How is this any
       | different? I think Inbox was probably more useful, and they
       | didn't push it near this hard. :(
        
         | grajaganDev wrote:
         | Clippy was better.
        
         | mrweasel wrote:
         | > How is this any different?
         | 
         | It's worse, because Clippy had no editorial control of what was
         | being produced.
         | 
         | I think there's a group of people who really really want this,
         | and they are probably the last people who should get access to
         | an AI/LLM. Some people will just love this, because they're
         | already bullshitting their way through life and this will just
         | make it easier, it even looks company approved if it's in the
         | tools provided to you.
        
       | jsheard wrote:
       | What are the odds that they will tally that extra $2/user/month
       | up as "AI revenue" regardless of how many subscribers actually
       | use those features?
        
         | FridgeSeal wrote:
         | 100%
         | 
         | Give it a quarter and we'll see breathless articles about how
         | Google saw "AI adoption increase 150%" and "Google workspace
         | users say they can't go without AI" (because they physically
         | can't remove it from their workspace).
         | 
         | This in turn, will be used as post-hoc justification of the
         | value of AI and why ever more power, water and data should be
         | funnelled into it.
        
       | djhn wrote:
       | I accidentally started the Gemini-the-product free trial in
       | Workspace while trying to find how I could test Gemini-the-model
       | in AI studio.
       | 
       | The first task that I asked for it's assistance with, was how to
       | disable, cancel or unsubscribe from Gemini-the-product. It
       | repeatedly and confidently made up instructions to adjust
       | settings that didn't exist in menus that weren't where it said
       | they were and provided links to irrelevant documentation.
       | 
       | It was either useless, actively misleading or extremely motivated
       | to not be turned off.
       | 
       | Any of those was reason enough not to use it ever again.
        
       | dangoodmanUT wrote:
       | Oh no nobody's buying your ai vaporware, let's make everyone
       | suffer!
        
         | toomuchtodo wrote:
         | Investors are the customer, so they are pandering to them by
         | shoving AI into everything regardless of resulting
         | enshittification. Foie gras AI for the stock price.
        
           | grajaganDev wrote:
           | Or a sugar high with a very bad crash.
        
         | autoexec wrote:
         | Exactly. It's easy to make something free when nobody is
         | remotely interested in paying for it. If Google wanted to make
         | money they'd have to let people pay to remove AI from gmail and
         | docs.
        
       | 34679 wrote:
       | I'm in the middle of a free trial for the Workspace Gemini add-
       | on.
       | 
       | It really, really sucks. I've played around with having it make
       | tables for Sheets and it frequently gets confused or responds
       | with ~"I can't do that, I'm just a LLM", even when feeding it one
       | of their suggested examples word for word. Sometimes it's willing
       | to iterate, sometimes it refuses. Once it gets confused,the only
       | way I've been able to get it working again is by clearing the
       | session and starting fresh.
       | 
       | And it's sloooow.
       | 
       | None of this saves me any time or frustration.
        
         | ASalazarMX wrote:
         | I guess this is why it is being bundled, Google can keep
         | working on it with someone else's money, so their profits
         | aren't hit. It's telling that the increase is regardless you
         | use Gemini or not.
        
       | bcoates wrote:
       | Ugh. The "vanity domains for gmail" product i've been buying for
       | a long time is really metastasizing into something that's both
       | too expensive and actually worse than the free experience,
       | wonderful.
       | 
       | It's weird that prediction 8, "Someday [you] will voluntarily pay
       | Google for one of their services" has come around full circle to
       | "and then you won't anymore, because they've dropped the ball to
       | an extent usually associated with the private equity buyout ->
       | loot into bankruptcy process"
        
         | jsheard wrote:
         | You'll have to rip that band-aid off eventually, may as well
         | get it over with. It's only going to get worse.
         | 
         | I switched from G Suite to Fastmail for my custom domain and
         | I've been very happy with it.
        
           | blibble wrote:
           | if people are worrying about importing their digital lives
           | into fastmail from google workspace: you don't need to worry
           | 
           | I had been bitten by bad import tools in the past (e.g.
           | Google's)
           | 
           | but fastmail's importer worked flawlessly
           | 
           | for each user transferred, after fastmail's import completed,
           | I dumped out their old gmail (using gmail API) and their new
           | fastmail (using jmap)
           | 
           | and diffed before/after
           | 
           | result: zero differences
           | 
           | perfect
        
             | chias wrote:
             | When I joined fastmail I imported my gmail and also
             | configured it to be able to fully use my gmail account via
             | IMAP so I wouldn't need to sign into gmail at all.
             | 
             | I was also moving from a gmail address, so next I created a
             | label that got attached to any email received to the old
             | email address via that IMAP connection, which gave me a
             | nice self-maintaining todo list for services that had not
             | yet been updated to use a new email address.
             | 
             | I was also surprised by how flawlessly seamless the whole
             | process was. It was a big factor in my selection of
             | Fastmail over other competitors when I was making the
             | decision to leave Gmail.
        
           | chias wrote:
           | I made the same switch, and have also loved it. I also much
           | prefer the interface to Gmail's. If you've got one account
           | and want to configure a bunch of addresses to go to the same
           | inbox, it's a no brainer. But if you're actually maintaining
           | multiple users, it is not cheap.
           | 
           | Side note it was weird: I found actually signing up to
           | Fastmail was physically difficult. Like, pushing the button.
           | Once I had the account, it was super easy and felt like
           | floating downstream.
        
           | thenaturalist wrote:
           | I don't quite get these switches:
           | 
           | > From G Suite to Fastmail
           | 
           | Mail is only a small part of G Suite.
           | 
           | That's what's holding me off, Google is insanely integrated.
           | 
           | Unbundling Mail from everything else and going free Google
           | Docs feels like a proper step down, not up in terms of ease
           | of use and convenience.
           | 
           | How did you handle the non-email transition part,
           | respectively where to?
        
             | jonathanlydall wrote:
             | From the GP:
             | 
             | > Ugh. The "vanity domains for gmail" product i've been
             | buying for a long time is really metastasizing into
             | something that's both too expensive and actually worse than
             | the free experience, wonderful.
             | 
             | The only reason they have the "full" G Suite, is because
             | there is no "just custom domain Gmail" offer available.
             | 
             | It's a pet peeve of mine when the only offering of some
             | companies is just a single "full on premium" offer, and not
             | some simple need. YouTube is an example of this for me,
             | they have only an "everything included" subscription in
             | YouTube Premium, but no other less expensive option, like
             | "just no adverts please, I'm already happy with my
             | alternative music and movie streaming subscriptions".
             | 
             | I only occasionally view YouTube vids (I tend to prefer
             | text-based content). The adverts made me uninstall the
             | YouTube app from my iPhone and similarly I will never watch
             | YouTube on my AppleTV as it's just too unpleasant with the
             | adverts and (as I said above) there is no reasonably priced
             | offering when all I care is to have the adverts turned off.
        
             | input_sh wrote:
             | When you sign up for a Google account, there's a label
             | called "use your existing email", which will give you
             | everything Google usually offers minus Gmail.
             | 
             | Without Gmail, I have yet to stumble upon a single use case
             | which would require me to pay a subscription. I can use
             | Docs, join Meets, use my phone, have a YouTube channel,
             | click on "sign in with Google" buttons... no subscription
             | to Google necessary. I notice no differences between my
             | completely-free personal account and a Workspace work
             | account.
             | 
             | I pay $5 a month to Fastmail to have a custom domain in my
             | email, best of both worlds for a third of the price!
        
             | varispeed wrote:
             | I simply don't use other Google features or in limited
             | capacity. I have Office 365 desktop installation. I set up
             | a NAS as a Drive replacement (that was a bit costly, but no
             | regrets and it actually works across all my computers where
             | Drive would randomly crash, files would disappear etc.)
             | with automatic backups to cloud and every now and then I
             | archive data to external hard drives.
        
           | varispeed wrote:
           | I also switched to Fastmail for one of my domains. I am
           | generally happy, just I wish they were better at nuking spam.
        
         | rr808 wrote:
         | Plus now I'm noticing it doesn't work for more and more things.
         | Youtube TV family sharing doesn't work, Android Auto had some
         | problems, the news feed on my Pixel.
        
         | devnullbrain wrote:
         | This spurred me to go back and read the predictions:
         | 
         | >But I can tell you this: Google has changed my life. If I
         | can't find what I'm looking for in Google in 3 tries, looking
         | no further than the first 10 search results on each try, then
         | it probably doesn't exist.
         | 
         | What a sad future we're in.
        
       | 65 wrote:
       | Perhaps now is the time for me to switch my personal email off
       | Workspace. I don't use it for Docs or Drive or anything, only
       | email.
       | 
       | Does anyone have experience with Amazon WorkMail or similar,
       | cheaper services for email?
        
         | teejmya wrote:
         | I've been very happy with Migadu. https://www.migadu.com/
        
       | cloudking wrote:
       | I'm not convinced the "Gemini all the things" strategy was the
       | right move with Workspace, they rolled it out so fast which
       | indicates that UX research was likely rushed or bypassed
       | completely. Had they conducted their typical extensive UXR
       | process they would have discovered that the features are not very
       | useful being baked into the suite.
       | 
       | Now where I do think there is opportunity is in building out the
       | standalone Gemini app, as ChatGPT has proven with their Teams
       | product that there is business value in having a dedicated chat
       | UI for your business. We are currently subscribed to ChatGPT for
       | Teams and use it every day across product and engineering, there
       | isn't a need for it to be integrated directly into our
       | productivity suite UX, but pulling data out from the suite (e.g
       | Google Drive) into the chat UI is helpful. Organizing project
       | folders, custom GPTs etc also hold value for us.
        
       | golem14 wrote:
       | Do you get the same as with the $20/month onegoogle subscription?
        
       | richbell wrote:
       | > [Billing and Service Notice] Google Workspace service and
       | pricing updates
       | 
       | > Dear administrator,
       | 
       | > Starting today, your Google Workspace subscription includes new
       | AI features designed to help your users improve their
       | productivity and innovation. With these changes, we will also be
       | updating subscription pricing starting March 17, 2025.
       | 
       | > ...
       | 
       | > These features were previously available only to users with a
       | Gemini for Google Workspace Add-on, but now will be included with
       | Google Workspace Business Standard plans. You will see these
       | features added to your subscription in the coming weeks. Soon,
       | you'll get access to even more Gemini features in your Google
       | Workspace apps.
       | 
       | > Review the Google Workspace blog announcement to learn more
       | about these changes.
       | 
       | > Starting March 17, 2025*, your Google Workspace Business
       | Standard subscription price will be automatically updated to
       | $14.00 per user, per month with an Annual/Fixed-Term Plan (or
       | $16.80 if you have a monthly Flexible Plan).
        
         | grodriguez100 wrote:
         | So we don't want to use this, but there is no way to opt out
         | and we still have to pay X extra per user :-/
        
           | jakedata wrote:
           | Failure is not an option! It is included in the price...
        
           | jkaplowitz wrote:
           | The FAQ does clarify that opt-outs are available for the
           | functionality itself, but not for the pricing change.
           | 
           | (Disclaimer: Although I have worked for Google in the past,
           | that ended almost a decade ago and wasn't in any role related
           | to pricing or product decisions about Google Workspace. I
           | have no inside info on this announcement and am not speaking
           | for Google here.)
        
             | grodriguez100 wrote:
             | Sure, but they use the "AI is now available to everyone" to
             | justify the price increase.
             | 
             | Opting out of the functionality I don't need is not
             | particularly useful (I won't use it anyway) but the thing
             | is I will be charged for it anyway.
        
               | jkaplowitz wrote:
               | I'm certainly not a fan of the decision either.
               | 
               | In those countries where MS has now bundled Copilot Pro
               | into Microsoft 365 Personal and Family Plans - not the US
               | yet, so far only a few APAC countries like Australia and
               | Singapore - it's still possible to get a "Classic"
               | version of the subscription at the old price and feature
               | set, but only via the cancellation screen, not otherwise
               | advertised. I wonder, but certainly do not know, if
               | Google has similar plans.
        
           | notatoad wrote:
           | watch for google to be very proud of how many users signed up
           | for the paid tier of gemeni in their next earnings report.
        
       | dsjoerg wrote:
       | So, a 16% price increase and AI is included?
        
         | myko wrote:
         | Sounds like a terrible tradeoff
         | 
         | I can't wait for the LLM hype train to die
        
           | foobiekr wrote:
           | agreed. making the world worse.
        
           | fishstock25 wrote:
           | Not gonna happen.
           | 
           | "I can't wait for the PC hype train to die"
           | 
           | "I can't wait for the internet hype train to die"
           | 
           | "I can't wait for the smartphone hype train to die"
           | 
           | "I can't wait for the EV hype train to die"
           | 
           | I suggest you don't wait too long.
        
             | miltonlost wrote:
             | "I can't wait for the Laser Disc hype train to die"
             | 
             | "I can't wait for the Betamax hype train to die"
             | 
             | "I can't wait for the HD-DVD hype train to die"
             | 
             | "I can't wait for the NFT hype train to die"
             | 
             | "I can't wait for the dogecoin hype train to die"
        
             | rurp wrote:
             | Treating LLMs as comparable to _the internet_ is a great
             | illustration of their point.
        
             | spokaneplumb wrote:
             | > Not gonna happen.
             | 
             | I've had insight into a bunch of businesses in multiple
             | industries putting stupid money into trying to find a use
             | for this, caught up in the hype and worried about falling
             | behind. While also being sold AI features by every vendor,
             | who're all doing the exact same thing.
             | 
             | Every single one is floundering and very unlikely to think
             | this was a good use of resources a couple years from now.
             | 
             | LLMs and associated tech are here to stay, just like search
             | algorithms and autocomplete and machine translation
             | programs, and the clone tool. The hype will fade, though.
             | They're neat tools but, no, turns out we're not on the
             | verge of inventing Skynet, we just fooled people into
             | thinking we were because a prominent hype-man/grifter was
             | saying so as a sales tactic (Altman) and because the output
             | is human language instead of numbers or whatever.
        
             | myko wrote:
             | Working pretty heavily with these technologies since they
             | hit mass appeal, I'm pretty confident, but I appreciate
             | your concern
        
             | rchaud wrote:
             | Anyone that relates GenAI's importance to that of the
             | Internet must not have been around when the WWW actually
             | launched.
             | 
             | "Internet" was not the killer app, email and instant
             | messaging were. Email was free through your ISP and didn't
             | require more than a $9.99/mo Earthlink connection. The
             | alternative was Fax / Telex etc that had zero network
             | effect outside of businesses and required a dedicated phone
             | line and hardware.
             | 
             | LLM based GenAI on the other hand has been around for long
             | enough that we know that it's main use case is limited to
             | helping schoolkids cheat on their essays and polluting the
             | Internet with factory-farmed social media "content".
        
               | fishstock25 wrote:
               | Anyone relating LLMs to school kids cheating hasn't seen
               | programmers be 3x as fast using it and journalists
               | churning out articles 3x as fast by focusing on what they
               | do best (gather and sort facts) and leaving the tedious
               | make-easily-readable text writing to a machine.
               | 
               | One can certainly have opinions about how some people use
               | it and how they check the quality of what comes out, but
               | as long as it's not used to make up facts but merely to
               | do the primitive busy work, like machines are supposed to
               | do, I don't see how that's not just as revolutionizing as
               | the fax/telex comparison you are giving.
               | 
               | > LLM based GenAI on the other hand has been around for
               | long enough that we know that it's main use case is
               | limited to [...]
               | 
               | Sounds exactly like what Bill Gates said in the early
               | days of the internet. I don't have the exact quote, but
               | I'm sure typing half a sentence full of grammar and
               | spelling errors into ChatGPT would give me the quote
               | including a link to its source. I should got get it fast
               | before that tool disappears when the hype is over and we
               | are back to old school google searches, like God
               | intended.
        
       | jakedata wrote:
       | We are doing a Gemini POC and this nugget dropped in my lap
       | today. We were not entirely unprepared as a result. The default
       | level of access is just the interactive chatbot thing. However if
       | you enable the Google Workspace extension it will be able to
       | search and process all the information stored in your workspace
       | account and also any Google Drive files that are shared with you.
       | This includes stuff you didn't know you had access to in Shared
       | Drives so folks better make sure their permissions are locked
       | down. Workspace admins might be advised to turn it off at the org
       | level until they understand the ramifications.
        
         | simonw wrote:
         | Reminds me of an entertaining story about Microsoft Copilot
         | last year, where companies were turning it off because it
         | turned out it was TOO good at its job - if any accountant
         | anywhere in the company had messed up their SharePoint
         | permissions asking "what does everyone at this company earn?"
         | would spit out all of the salaries:
         | https://simonwillison.net/2024/Aug/23/microsoft-copilot-data...
        
           | CobrastanJorji wrote:
           | That of course allows for a new internal seditious attack
           | vector. Generate a handful of spreadsheets in your own
           | folder, name it something like "executive payroll data" or
           | "sales revenue by org," put whatever you want in there, mark
           | it visible by all, and wait.
           | 
           | Maybe make an "Interesting Facts About Products" table and
           | put things like "Management plans to terminate this product
           | in Q3" or "this group will be outsourced next year."
        
             | canucker2016 wrote:
             | You have to change the font colour of the trojan data to be
             | the same as the background colour of the doc!
             | 
             | Then add some corporate lorem ipsum text elsewhere in the
             | doc to throw the scent off the data bloodhounds.
             | 
             | Sit back and wait with an evil grin on your face.
        
               | vkou wrote:
               | It'll work right up until the point literally anyone
               | using an internal search tool stumbles into it from a
               | related query and starts asking obvious questions to the
               | author of the doc.
               | 
               | Search tools don't care about don't color when displaying
               | preview blurbs.
        
               | TeMPOraL wrote:
               | Do it as you're leaving for another job. Your access will
               | be disabled, but your documents will live on on the
               | corporate SharePoint.
               | 
               | And/or, exploit negative space! Instead of trying to hide
               | the data from a human looking at your document, make it
               | look normal to them - but make the surrounding context
               | disappear for the AI! Say:
               | 
               | ----- 8< -----
               | 
               | /Example company report structure:/
               | 
               | /ACME/ Company is planning to sunset their ${generic
               | description of a real product of your company}, and
               | offshore the development team.
               | 
               | /This example will be parsed by the prototype script ...
               | blah blah/
               | 
               | ----- >8 -----
               | 
               | Make it so the text between /.../ markers looks normal to
               | humans, but gets ignored by the RAG slurper, or better,
               | by LLM at the time of execution. Someone sees a search
               | blurb saying "Company is planning to sunset ...", opens a
               | document, sees it clearly say " _ACME Company_ is
               | planning... ", and context suggesting it's a benign
               | example in someone's boring internal tool docs, and
               | they'll just assume it's a false positive. After all,
               | most search tools have those in spades; everyone knows
               | all software is broken. Meanwhile, that same information
               | will pollute context of LLM interactions and indirectly
               | confuse people when they're not suspecting. And even if
               | someone realizes that, it'll look like _a bug in company
               | 's AI deployment_.
               | 
               | #SimpleSabotageForTheAIEra
        
               | vkou wrote:
               | You can also leave samizdat on the walls of the
               | washrooms, but it's going to have about as much effect.
        
               | TeMPOraL wrote:
               | Not unless your samizdat is processed by automated
               | systems with little insight or oversight, which is the
               | case with documents on SharePoint and corporate LLM
               | deployments.
        
               | xdennis wrote:
               | > corporate lorem ipsum
               | 
               | This is a great phrase. Turns out there's a generator for
               | it: https://www.corporate-ipsum.com/ . Example:
               | 
               | > Elevate a quick win move the needle a cutting-edge
               | veniam nulla zoom out for a moment get back to you a
               | 30,000 foot view the stakeholders. Sint the low-hanging
               | fruit make a paradigm shift excepteur the low-hanging
               | fruit minim take it offline align holistic approach move
               | the needle qui client-centric to gain leverage future-
               | proof process-centric.
        
           | BLKNSLVR wrote:
           | It wouldn't need to be a permissions error on the file caused
           | by the accountant, it could be an authorisation error on
           | behalf of <whoever gives the LLM access to the various
           | systems> providing too high a level of access (in their
           | enthusiasm for the biggest possible set of training data).
        
           | raffraffraff wrote:
           | Hacking in 2025
        
           | alphan0n wrote:
           | This was just posed as a hypothetical, not something that
           | actually happened. It would also require that the person
           | asking about salary information already have access to said
           | data.
           | 
           | Full quote: > "Particularly around bigger companies that have
           | complex permissions around their SharePoint or their Office
           | 365 or things like that, where the Copilots are basically
           | aggressively summarizing information that maybe people
           | technically have access to but shouldn't have access to," he
           | explained.
           | 
           | Berkowitz said salary information, for example, might be
           | picked up by a Copilot service.
           | 
           | "Now, maybe if you set up a totally clean Microsoft
           | environment from day one, that would be alleviated," he told
           | us. "But nobody has that. People have implemented these
           | systems over time, particularly really big companies. And you
           | get these conflicting authorizations or conflicting access to
           | data."
        
         | ec109685 wrote:
         | I am surprised the Workspace extension isn't controlled by the
         | same setting that limits general workspace search results,
         | where you can set things up so only documents you've seen or
         | are linked to from documents you have explicit access to are
         | returned in results:
         | https://support.google.com/a/answer/12732365?hl=en
        
       | urbandw311er wrote:
       | I'm on paid Google Workspace for my one-man business : I paid for
       | a month of the separate AI add-on but I stupidly agreed to an
       | "annual commitment" which means that, even though I don't use the
       | AI stuff (it's not particularly useful) I have to keep paying for
       | it every month for a whole year! :-(
       | 
       | Anybody know if this means they'll let me off my annual
       | commitment now that it's included in the base price?
        
         | Cockbrand wrote:
         | > If you previously purchased Gemini for Google Workspace, you
         | won't be charged for it after January 31, 2025.
         | 
         | See
         | https://support.google.com/a/answer/15400543#zippy=%2Cwhats-...
        
           | urbandw311er wrote:
           | Amazing. Thanks!
        
             | Cockbrand wrote:
             | Glad to help!
        
         | Atotalnoob wrote:
         | Ask support.
         | 
         | What's the worst they can do? Say no?
        
           | urbandw311er wrote:
           | Yeah fair point - I think I'm just scarred from experiences
           | of interacting with Google "support" over the years!
        
       | KomoD wrote:
       | So they're raising prices just because they're now including some
       | AI nonsense?
        
       | franczesko wrote:
       | Integration will likely be the biggest growth driver for Gemini,
       | I guess.
        
       | EspadaV9 wrote:
       | "We've invested all the money in AI that no one wants, how do we
       | make some of it back?" "Why not raise the price for everyone,
       | whether they use it or not?"
        
       | kyleee wrote:
       | Somebody got a promotion for this change
        
       | wangii wrote:
       | it feels like google in panic mode, the only thing it can think
       | of is to put a chatbot everywhere, just b/c it can. I don't see a
       | value proposition at all.
        
         | LordDragonfang wrote:
         | My understanding is that every manager at Google has had one of
         | their quarterly goals be to integrate genAI into their team's
         | product (regardless of whether it makes sense to) for the past
         | several years already, so you're not wrong.
        
           | jeffbee wrote:
           | Ah, so it's the new Social Mandate!
        
             | tdeck wrote:
             | It worked out great for Google Plus (lots of people got
             | promotions from thad!) so why not try it again.
        
         | fldskfjdslkfj wrote:
         | Isn't that the whole industry right now?
        
       | xnx wrote:
       | Google Workspace still seems like an amazing deal compared to
       | Slack (for example) which is $15/month.
        
         | nottorp wrote:
         | Yeah but you're comparing apples and oranges.
         | 
         | No matter how annoying Slack can randomly be, the text chat
         | part is light years ahead of google. You can actually use it to
         | coordinate work, while in a google-using shop you basically
         | must use all other features to get something remotely
         | resembling what you can do with slack. No pinning in google
         | group chats, seriously?
         | 
         | Ofc google offers you the drive and docs. And "AI" now.
        
       | jkaplowitz wrote:
       | Does this apply to the legacy free edition? I suspect not, since
       | that edition is now only available for personal use and they
       | mostly focus on Business and Enterprise use cases, but their
       | public guidance isn't very clear. If it does apply, would we
       | legacy free edition users be receiving Gemini under the Google
       | Workspace Terms of Service preventing them from using our data
       | for general AI training, or under the regular Google Terms of
       | Service which might allow this?
       | 
       | (Tangent: I say "might allow this" because I don't know to what
       | degree EU law requires some additional level of consent beyond
       | accepting the Terms of Service for EU-based accounts like mine
       | currently is, or requires them to give me an AI-specific opt-out
       | despite having a free account. But this announcement doesn't
       | change whatever EU law does or doesn't require, so that is
       | unrelated to my main questions about which Gemini features will
       | apply to the legacy free edition under which Terms of Service
       | once this change rolls out.)
        
         | kccqzy wrote:
         | There's no legacy free edition for personal use any more. That
         | ship sailed in 2022. I do not believe there is a way to have it
         | free after 2022. Free plans were converted to Business Starter.
        
           | bombcar wrote:
           | They enabled a way to get a free plan of some sort, I still
           | have it.
           | 
           | You can't get new ones, but mine keeps existing. For now.
        
           | jkaplowitz wrote:
           | Nope, I still have it, I know it wasn't abolished for
           | existing users. You're right that they initially planned to
           | get rid of it, but they backtracked. They set a deadline by
           | which existing users had to confirm that they were using it
           | for personal use if they wanted to keep it. Anyone who didn't
           | click the confirmation button was indeed converted to a paid
           | plan like you are saying, but those of us who did continue to
           | have the legacy free edition.
        
             | kccqzy wrote:
             | Oh dear. Thank you stranger for telling me I missed my
             | chance to milk more free stuff out of Google. I see plenty
             | of other people on Reddit doing that successfully.
        
               | ggm wrote:
               | Look I get your hot take anger, but this is misplaced.
               | The word legacy here is real: if you had one from when
               | they said it was free and obeyed their rules you can keep
               | it. But it was grandfathered in and will die in time, as
               | we do.
               | 
               | Really, your complaint is "oh dear, another privilege
               | club I can't join because I'm not old enough and the ship
               | has sailed" which is true.
        
               | kccqzy wrote:
               | I had free G Suite until 2022. I don't remember when I
               | signed up for it but given Google discontinued signing up
               | for it back in 2012, it must have been before then. 2022
               | was the time Google said no more free G Suite. So I
               | upgraded to Business Starter. I didn't know that after I
               | upgraded, Google introduced a free tier Google Workspace.
               | Of course they never bothered to tell me, given that I
               | had already started paying $3/mo as a special discounted
               | price of Business Starter.
               | 
               | I even found the link posted by Redditors to convert the
               | business starter account to free. That link expired in
               | 2023.
               | 
               | This is the email Google sent me in 2022:
               | 
               | > As a valued customer, you can get started now with
               | Google Workspace Business Starter. Billing will not start
               | until at least August 1, 2022, and you'll also get a
               | discount of at least 50% for 12 months after that date.*
               | 
               | > Note: If you no longer want to use Gmail with your
               | custom domain or the ability to manage multiple users,
               | you'll be able to join a waitlist in the Google Workspace
               | Admin Console for a no-cost option in the coming weeks.
               | 
               | The only option presented to me was to stop using Gmail
               | and enjoy a no-cost option. They must have backtracked
               | later and offered a no-cost option with Gmail included.
        
               | ggm wrote:
               | Ah. I am sorry, At the time having done what you did, I
               | managed to find an email trail which said "if you walk it
               | back now, this way, we will refund and put you back on
               | free" and I did.
               | 
               | I cannot recall what URLs or I would share. Basically, I
               | think you acted in good faith, missed a mail or message
               | and were lost. There was some class action threat.
               | 
               | This was within months of the forced cut over.
        
         | pentagrama wrote:
         | The legacy free edition includes the features of the 'Business
         | Starter' plan, the most affordable option. In this table [1],
         | you can find the features available for each plan.
         | 
         | Here are the details for the Business Starter plan
         | specifically:
         | 
         | Gmail: Help me write, Side panel, Contextual smart replies
         | (Coming soon).
         | 
         | Gemini app: Enterprise-grade security & privacy, Google
         | Workspace extensions.
         | 
         | NotebookLM: Upload sources, create summaries and Audio
         | Overviews, and Q&A.
         | 
         | I'm also milking Google with this.
         | 
         | [1] https://support.google.com/a/answer/15400543
        
           | jkaplowitz wrote:
           | I am aware that some of this is coming to the Business
           | Starter plan, but where do you see that the legacy free
           | edition always gets the features which the Business Starter
           | plan gets? And do you know the answer to the question of
           | which Terms of Service will apply to legacy free edition
           | Gemini features?
           | 
           | Interesting that the Business Starter plan isn't getting
           | Gemini Advanced according to that table. That omission isn't
           | clear at all from their Google Workspace blog post about the
           | announcement: https://workspace.google.com/blog/product-
           | announcements/empo...
        
             | pentagrama wrote:
             | Yes, you're right--there doesn't seem to be any statement
             | explicitly saying that the legacy free edition will always
             | have the same features as the Business Starter plan, at
             | least not that I could find.
             | 
             | However, I noticed that on my legacy free edition, new
             | features were integrated around the same time they were
             | shipped to the Business Starter plan. For example, when the
             | Gemini app was launched for Workspace, it was added to my
             | panel: https://imgur.com/a/QvROTiD
             | 
             | Interestingly, when I went to the admin panel to take the
             | screenshot, I saw a banner with the OP announcement:
             | https://imgur.com/a/CDgdrlB. It does say "en todas las
             | ediciones de Workspace" (in all Workspace editions), but
             | maybe not the one I currently have, haha (legacy free
             | edition).
        
               | jkaplowitz wrote:
               | We will see what happens!
        
       | paxys wrote:
       | Did they recently hire some Microsoft PMs?
       | 
       | "Our shiny new product isn't selling. How do we pump up the
       | numbers?"
       | 
       | "Bundle it into another popular product, of course."
        
         | OsrsNeedsf2P wrote:
         | This is how every big tech works. Leech onto high priority
         | projects and call it "impact"
        
           | tdeck wrote:
           | At Google even if you aren't trying to make money, you can
           | get preferred placement in search for some project to boost
           | user numbers and reach. I always worried it made teams
           | complacent about actually making a good product people
           | wanted, but it was hard to resist.
        
       | TuringNYC wrote:
       | I recently got Gemini Advanced as an additional benefit by virtue
       | of having Google One paid storage. I'm shocked this is being
       | given away for free, because it is now a seriously major part of
       | my work. I literally have an Open window all day long interacting
       | with it. It does make me wonder how much they are losing
       | (investing) on giving all this inference away for free. Also
       | makes me wonder what they are getting back aside from
       | loyalty/data/?
       | 
       | I always felt ripped off by the 5TB/10TB plans
       | (https://one.google.com/about/plans?hl=en&g1_landing_page=0) but
       | now I find it to be a bargain with Gemini bundled in.
        
         | pcchristie wrote:
         | Is Google One the same as just having extra storage for my
         | Google Photos? I have that but just went onto Gemini and
         | Advanced will cost me $33 pm.
        
           | svat wrote:
           | Looking at https://one.google.com/about/plans it seems that
           | the plans currently (in the US) are:
           | 
           | - "Standard 200 GB" ($30/year)
           | 
           | - "Premium 2 TB" ($100/year)
           | 
           | - "AI Premium 2 TB" (free first month + $20/month, so
           | $220-$240/year)
           | 
           | - "Premium 5 TB" ($250/year)
           | 
           | and only the last two come with Gemini Advanced.
        
         | thomasmarcelis wrote:
         | What are you using it for? It has been completely subpar
         | compared to any other LLM for me.
         | 
         | It's so bad at understanding your intentions.
        
           | TuringNYC wrote:
           | I've been using it for setting up infra and projects on GCP
           | and its been great. I use cursor for coding, but that isnt as
           | helpful responding outside the IDE on cloud config. I have no
           | GCP experience and I was able to get to a working application
           | very quickly with Gemini. The GCP docs are outdated, often
           | conflicting, but the Gemini experience was excellent.
        
       | smithcoin wrote:
       | FYI If you want to turn this off in workspace you'll need to go
       | here https://admin.google.com/ac/managedsettings/47208553126 and
       | here https://admin.google.com/ac/managedsettings/793154499678.
        
       | Animats wrote:
       | Free, for only $2 per month!
       | 
       | Plus Google gets to use your data for training. That has
       | interesting implications. What goes in as training data often
       | comes out later as replies to questions.
        
         | corndoge wrote:
         | I don't see anything in the article that says they train on
         | your data, source?
        
         | phoe18 wrote:
         | > Your content is not human reviewed or used for Generative AI
         | model training outside your domain without permission.
         | 
         | https://support.google.com/a/answer/15706919?hl=en-IN
         | 
         | Your statement is not accurate based on the Workspace docs.
        
           | htrp wrote:
           | Docs are also the last place to be updated (if they were even
           | technically correct in the first place)
        
           | Animats wrote:
           | How sure are you that you didn't implicitly grant permission
           | somewhere? And that Google won't change the default. Which
           | Google has done before.[1]
           | 
           |  _" I am altering the deal. Pray I do not alter it any
           | further."_ - Vader.
           | 
           | [1]
           | https://www.forbes.com/sites/zakdoffman/2025/01/11/google-
           | st...
        
             | Animats wrote:
             | New article: Google is being sued for listening in on Home
             | Depot customer support calls to train their systems. [1]
             | They had Home Depot's permission, but not the customers'.
             | That's "wiretapping" in some states.
             | 
             | [1] https://archive.is/NkLQG
        
         | teractiveodular wrote:
         | Google has been extremely clear that Workspace/Cloud customer
         | data is firewalled off and never fed back into the machine. If
         | you're claiming this has changed, can you point me to the
         | source?
        
       | maxclark wrote:
       | We'll surely see a note is their next earnings release about the
       | uptick in Gemini usage
        
       | aucisson_masque wrote:
       | Business are not willing to pay for Google and Microsoft
       | artificial intelligence so they ramp up the price to everyone and
       | everyone get it 'for free'.
       | 
       | Untill they eventually get hooked on that and then google and
       | Microsoft will once again put that behind a paywall, except now
       | everyone pays more. At least that's the plan.
       | 
       | Now even if employee don't see the benefit of the new deep
       | integrated a.i. and business refuse to pay more for a.i., they
       | aren't going to leave anyway because Microsoft is doing just the
       | same as google.
       | 
       | That's either a win for Google and Microsoft, or at least a
       | neutral outcome.
        
       | throwaway106382 wrote:
       | i dont' want any of this garbage in my workspace account
        
       | est31 wrote:
       | One thing I really loved is automated transcripts on youtube. I
       | love watching youtube videos, but sometimes I want to remember
       | where I heard some statement, so I can just copy paste the entire
       | transcript and do ctrl+f on it.
       | 
       | So sad that they removed this feature. There is third party
       | websites offering it, but I'd prefer it on the main site.
       | 
       | This feature had been added years ago, way before the AI hype was
       | as big as it is now (but it's always been using deep learning
       | models).
        
         | dimitri-vs wrote:
         | I believe with the YouTube extension enabled for Gemini you
         | could provide it a YouTube link and ask questions on the
         | transcript
        
         | nomilk wrote:
         | The transcript is still there, yt just made it harder to find.
         | 
         | On the video description (the text under the video) click 'Show
         | more'. Scroll to the bottom -> 'Show Transcript' -> it will
         | appear to the right of the video (and you can use ctrl + f on
         | it).
         | 
         | IME this works for ~90% of yt videos (i.e. most, but not all).
         | 
         | Note that yt being frustratingly juvenile, symbols are put in
         | place of words yt considers swear words (this caught me out a
         | few times when using ctrl + f to find sentence that contained a
         | swear word or homonym of a swear word).
        
       | nomilk wrote:
       | For small startups, what are some good alternatives to Workspace?
       | 
       | I use workspace due to familiarity with Gmail, and no other
       | reason. Would love to know some cheap/easy alternatives.
        
         | pknopf wrote:
         | Are they any free email services that allow you to use your own
         | domain?
        
           | rogerkirkness wrote:
           | iCloud Mail (if you have paid iCloud...) is free to add
           | custom domains.
        
           | input_sh wrote:
           | Zoho is a somewhat well-known provider that has a "forever
           | free" plan for up to five users.
           | 
           | The only caveat is no IMAP in the free version, you have to
           | use their apps / web interface.
        
         | protocolture wrote:
         | I used amazon workmail for a while.
        
         | esskay wrote:
         | Free, nothing worth writing home about. Technically you can do
         | this for free with an Apple account but its a total mess of a
         | system and incredibly buggy, not to mention essentially no spam
         | filtering.
         | 
         | Paid you've got ProtonMail and FastMail, both decent options.
        
           | nomilk wrote:
           | Thanks. Just had a quick look at both. Proton is 6.99
           | euro/user/month and fastmail is similar (9 aud/user/month).
           | Vaguely similar pricing to Google workspace.
           | 
           | This can add up quickly if you're the kinda person who flings
           | together an experimental site and lets it run its course. For
           | example say 3 emails per site (info@, no-reply@, and your-
           | name@) and 10 various small sites per year.. starts to add
           | up.
           | 
           | Would be awesome if there were an alternative that you pay,
           | say $10, and get as many email addresses as you can be
           | bothered to set up.
           | 
           | I have absolutely no clue how the underlying economics of
           | email services work, so I presume what I'm hoping for isn't
           | feasible.
        
             | nmjenkins wrote:
             | A user is not the same as an email address! You can have up
             | to 100 domains and (with wildcard aliases) basically
             | unlimited addresses with a single user at Fastmail - you
             | just pay per inbox.
        
             | tdeck wrote:
             | For emails specifically you could use something like
             | ImprovMX to set up the forwarding and continue using Gmail.
        
             | paxpelus wrote:
             | I've been using zoho. It just gets out of the way, but I
             | mostly use email clients and their web interface rarely,
             | but it seems good enough. And their prices are much lower
             | than competitors.
        
           | insane_dreamer wrote:
           | Hey is another good paid option.
           | 
           | I've used Apple Mail for years (in addition to gMail). Never
           | had any problems with it. Don't seem to get more spam there
           | than I do with gMail.
        
         | rr808 wrote:
         | I just gave up my domain and went back to gmail.
        
         | dabbz wrote:
         | I use Migadu for email. Great service that doesn't get in my
         | way of using my email the way I need to (which isn't anything
         | crazy honestly).
        
         | alecco wrote:
         | Sadly there isn't a single good alternative. I'm switching
         | email to Proton and Drive to BackBlaze for backups and S3 for
         | sharing. Then using Google Sheets shared with me but not
         | sharing back.
        
         | arealaccount wrote:
         | Proton has a pretty good suite of tools for a similar price.
        
       | everdrive wrote:
       | Do we know if there's a way to opt out of the AI stuff in Gmail
       | and docs? I really don't want all this LLM garbage ruining more
       | products.
        
       | moonlet wrote:
       | What if I don't want AI in either of those places?
        
       | sirsinsalot wrote:
       | I saw a Google AI advert that said:
       | 
       | "Hey Gemini, write an apology email for my friend. I can't make
       | their wedding."
       | 
       | That's not a future I want to live in, and I love making machines
       | work for me.
       | 
       | Thats not what I want my children to think is OK.
       | 
       | A friend of mine is a teacher and kids are already delegating
       | their learning to ChatGPT and their learning isn't sticking.
       | 
       | What happens when social skills are delegated too?
        
         | foolfoolz wrote:
         | you'll just have your ai email reader read the apology emails
         | for you
        
         | devsda wrote:
         | I guess the future is
         | 
         | 1. Friend sends an apology email drafted by LLM.
         | 
         | 2. Email gets summarized at the receiver end in the daily AI
         | email "summary" which might be something like
         | 
         | You have a scheduled cake tasting this weekend. Did you know
         | there's a bakery near your office that makes wedding cakes too.
         | By the way your friend Joe can't make it to the wedding, do you
         | want me to send a reply?
         | 
         | 3. Reply email gets summarized by AI.
         | 
         | "Your friend acknowledges that you cannot rsvp. Do you want to
         | schedule a wedding gift delivery on their wedding day ? XYZ
         | neighborhood/online store has a sale next week".
        
           | noman-land wrote:
           | You can skip the piles and piles of linguistic bullshit and
           | wasted energy with a json API.
        
             | TeMPOraL wrote:
             | I.e. another scenario that could (and should?) be handled
             | entirely through a calendar app?
        
             | madethisnow wrote:
             | why would anyone email, you can just send a letter in the
             | mail?
        
           | mosquitobiten wrote:
           | 4. Awkward situation ensues when you both meet at a location
           | AI recommended to you both just after telling it to lie about
           | your schedule.
        
         | BLKNSLVR wrote:
         | "Hey Gemini, maintain my friendships"
         | 
         | ... back to Fortnite / Minecraft / pr0n / alcohol / drugs ...
         | 
         | "My AI has more friends than your AI!"
        
         | energy123 wrote:
         | > "A friend of mine is a teacher and kids are already
         | delegating their learning to ChatGPT and their learning isn't
         | sticking."
         | 
         | What about this:
         | 
         | https://blogs.worldbank.org/en/education/From-chalkboards-to...
        
           | snarg wrote:
           | "students took a pen-and-paper test to assess their
           | performance in three key areas: English language--the primary
           | focus of the pilot--AI knowledge, and digital skills."
           | 
           | So... not a biased assessment, or anything.
        
         | makeitdouble wrote:
         | If you really care about this issue, I think we've brought it
         | on ourselves.
         | 
         | Regarding teaching kids, we've set messaging templates for
         | occasions that are at the center of our lives. We have Hallmark
         | greeting cards to express feelings to people close to our
         | hearts. If there's a template for expressing someone you're
         | sorry their mother died, or happy they have a baby, I'm not
         | sure throwing the stone at AI use is warranted.
         | 
         | In a way, I wonder if it will be the wake up call that will
         | make simple and genuine communication acceptable again, without
         | all the boilerplate we've built to feign care and emotions.
        
           | tdeck wrote:
           | People always criticize Hallmark but it was never my
           | understanding that the pre-written sentiment in those cards
           | in any way obviated the need to write your own message. In
           | fact, apart from generic Christmas cards you might get from
           | insurers, and "thank you" cards from charities, I can't think
           | of a time I've gotten such a card without a personal message
           | written in it.
           | 
           | Are people really buying the "sorry for your loss" cards,
           | just signing under the prewritten text, and sending them to
           | someone?
        
             | bobnamob wrote:
             | If my in-laws are any indication, yes.
             | 
             | 15 years and I've only ever had "Dear bobnamob, <pre
             | printed seasonal or birthday pleasantry> Love, <in-law x> &
             | <in-law y>"
        
               | noman-land wrote:
               | Can I recommend that you do the same to them except write
               | your handwritten parts on the back of the card.
        
             | makeitdouble wrote:
             | There's a spectrum, including people who write almost
             | nothing but choose really nice and non standard cards that
             | properly convey they took time and effort find that
             | specific one, and the people who use generic cards with
             | 1500 words written on every free space they could find on
             | the card.
             | 
             | My main gripe with cards with pre-written message is they
             | deprive from the choice to write simple and obvious things.
             | If your card already says "Happy Birthday" it will just be
             | that much lazier for you to only write that on the
             | dedicated space for a personal message.
             | 
             | In a way, a blank card with only these word would probably
             | work better, and I feel people too often overlook that
             | choice and go the Hallmark way instead because it feels
             | like the default. Or plain bail out of the interaction
             | because it just become a hurdle to them as they don't find
             | anything else to say.
        
               | dijit wrote:
               | If I'm being honest with myself, the "Happy Birthday"
               | pre-written text _forces_ me to choose something else to
               | write as my personal message.
               | 
               | Yeah, it's frustrating in the moment that the exact
               | sentiment I want to express (have a happy birthday) is
               | already taken and repeating it seems lazy, but when I
               | think about it: _it 's lazy_ to just express such a
               | generic sentiment anyway.
               | 
               | Asking them to think on the year, and to look ahead,
               | maybe reminding them of some things they've done and
               | achieved is not only nicer to receive, it's nicer to
               | write too.
               | 
               | I don't hate Hallmark for this (though I do in the moment
               | that I'm confronted with this random creative challenge).
               | 
               | Lois C.K says this about George Carlin:
               | https://www.youtube.com/watch?v=R37zkizucPU
               | 
               | > So I was doing it at a Chinese restaurant called
               | Kowloon in Boston, it's August, Massachusetts, and I was
               | sitting in my car after the show just feeling like, "This
               | was all a big mistake, I'm not good enough, and I felt
               | like my jokes were a trap, and I listened to a CD of
               | George talking about comedy and workshopping it and
               | talking about it seriously, and the thing that blew me
               | away about this fellow was he kept putting out--specials,
               | every year there'd be a new George Carlin special, a new
               | George Carlin album, they just kept coming, and each one
               | was deeper than the next, and I just thought, how can he
               | do that? And it made me literally cry that I could never
               | do that. I was telling the same jokes for fifteen years,
               | so I'm listening and they asked him, "How do you do all
               | this material?" And I hear him and he says, "I just
               | decided every year I'd be working on that year's special,
               | and I do the special and then I just chuck out the
               | material and then I start with nothing." And I thought,
               | "That's crazy. How do you throw away. It took me fifteen
               | years to build this shitty hour. If I throw it away, I've
               | got nothing."
               | 
               | > But he gave me the courage to try, but also I was
               | desperate, what the fuck else was I going to do? This
               | idea that you throw everything away and you start over
               | again. And I thought, "Well, okay, when you're done
               | telling jokes about airplanes and dogs, and you throw
               | those away, what have you got left?" You can only dig
               | deeper, you can start talking about your feelings and who
               | you are and then you do those jokes and they're gone.
               | You've gotta dig deeper, so you start thinking about your
               | fears and your nightmares, and doing jokes about that,
               | and then they're gone. [and so on].
               | 
               | My point is, it forces you to dig a bit deeper.
        
               | makeitdouble wrote:
               | This is of course a great point.
               | 
               | I have the feeling we're not that far apart on principle,
               | as I see the starting from a blank state as a nice
               | default that will often lead to nice things.
               | 
               | That's kinda why I enjoy plain non-descript cards even if
               | people then write platitudes on them. It's still their
               | own platitudes that resonate with them. Also people that
               | can dig deeper tend to feel the pressure to so anyway in
               | my experience, and people who stay very terse often
               | couldn't really go beyond.
               | 
               | The most interesting instance of this is remote family
               | that are only easily accessible by message, and we see
               | some sending walls of greetings, while others will write
               | a full email with a photo and 10 words top, their name
               | included.
        
           | noman-land wrote:
           | This is such a perfect analogy and I never put it together
           | before.
           | 
           | I cannot stand those cards but to a greater extent receiving
           | them. It really does feel worse than not getting anything.
           | It's actually a slap in the face to me that someone would go
           | out of their way to say nothing like this. It's proof that
           | the relationship is fake.
           | 
           | I feel the same disgust when people throw inauthentic AI
           | bullshit to me. How little do you have to care about someone
           | to delegate a robot or a template to mediate your
           | interactions because you can't be bothered?
        
         | hnlmorg wrote:
         | > A friend of mine is a teacher and kids are already delegating
         | their learning to ChatGPT and their learning isn't sticking.
         | 
         | I'm not going to defend AI here because I seldom use it myself.
         | But it should be noted that the way we learn has already
         | undergone multiple different shifts due to changes in
         | technology.
         | 
         | Search engine were a big one. No longer did we have to learn to
         | memorise stuff nor learn how to research properly. Now we could
         | just type a phrase into Google / whatever and get results. So
         | people learned how to search rather than learning the facts
         | itself.
        
         | mike_hearn wrote:
         | Gemini's marketing is so bad. This isn't the first time they
         | ran an ad that makes you wonder what's going on there. It
         | really says a lot that an advertising company understands what
         | makes for good advertising so poorly these days.
        
           | Zambyte wrote:
           | We're talking about it here. It seems like the multi trillion
           | dollar company might actually be onto something.
        
             | devnullbrain wrote:
             | We talked quite extensively about Stadia
        
         | kylehotchkiss wrote:
         | Second law of thermodynamics says these models will all
         | eventually collapse (due to overtraining on their own output)
         | to yelling gibberish at us, and biology will continue to remain
         | the only force in the universe capable of maintaining order
         | despite increasing entropy. I think we'll be OK.
        
       | paradite wrote:
       | I'd rather Google fix the calender integration in Gmail first.
       | 
       | I used to get automatically created calender events from Gmail
       | for hotels, flights, etc. This was really nice.
       | 
       | But somehow it stopped working well recently. Some emails were
       | not regonized at all (booking.com). Some flight emails are
       | missing return flight.
        
         | ggm wrote:
         | In google economics, there is no KPI incentive for fixing bugs
         | and huge KPI incentives for monetising a new moonshot product
         | nobody wants.
         | 
         | I'd like this bug fixed too. The quickest path would be to make
         | a bounty hunt website for Googlers to fix things in their free
         | time and push through monrepo approvals legally.
         | 
         | Or, get hired, fix it, and resign.
        
       | xyst wrote:
       | +1 for hosting my own e-mail server. Haven't looked back.
        
       | Yawrehto wrote:
       | I don't like AI being used in anything remotely creative.
       | 
       | I don't draw, not well, but I write, slightly better. I
       | occasionally ask WordPress to have its AI generate a little blurb
       | for me, and always wind up deleting it. It takes something I
       | can't really describe, my voice I guess, and sucks it out. It
       | homogenizes my writing to try to make it fit some bland ideal. I
       | imagine to those more keen on art than I, AI art is similarly
       | off.
       | 
       | And yes, stories are not the primary use of Gmail. But in
       | business, words matter, and two seemingly synonymous words can be
       | quite different, and two words that seem opposite may not be. I
       | have a friend who teaches law, and they mentioned it was quite
       | easy to tell which students cheated on one particular assignment
       | discussing contracts. If I recall right, material contracts are a
       | type of contract, and AI made up immaterial contracts.
       | 
       | While this mistake would hopefully be obvious, other mixups might
       | not be, with potentially serious consequences.
        
         | soared wrote:
         | I agree, though in my job I send many many near-pointless
         | communications. Many jobs you are just required to pump out
         | garbage, and AI is real good at pumping out garbage.
        
         | gpm wrote:
         | > If I recall right, material contracts are a type of contract,
         | and AI made up immaterial contracts.
         | 
         | Fun fact, a rogue LLM impersonating a human in the 17th century
         | is also how we got the term "imaginary" numbers. It also wrote
         | some truly terrible philosophy but it started with a pithy
         | sentence so everyone remembers it.
        
         | blitzar wrote:
         | > I don't like AI being used in anything remotely creative.
         | 
         | Should be good for the workplace then.
        
       | renewiltord wrote:
       | It's not good enough. The place I most want it is in Sheets and
       | it doesn't know how to fill in random cells with stuff. It can
       | populate new tables and stuff with example data which is fine as
       | a start but I usually want it to copilot my formulae.
       | 
       | It's such an obvious use case and Claude 3.5 Sonnet can give me
       | the answer if I paste the header and a value row but Gemini is
       | utterly useless.
       | 
       | You're in-app. How is a textual copy-paste better in Claude?
       | Useless Google PM. The Oracle Java of AI.
        
       | rogerkirkness wrote:
       | We signed an annual pricing deal in fall and now our price is
       | going up materially _during the annual term_ because of this
       | change, because we didn 't buy Gemini.
        
       | aag wrote:
       | If I shut down my Google Workspace account, will all the videos
       | my users have posted on YouTube be taken down?
       | 
       | Also, long ago, it was possible to set up an individual Gmail
       | account with a non-gmail.com domain. Is that still possible?
        
         | mukunda_johnson wrote:
         | I don't think so. If you find otherwise (without any stupid
         | MX/forwarding magic), let me know! Silly that the price keeps
         | going up when I'm basically only using their spam filter.
         | 
         | No idea about Youtube accounts.
        
           | gardnr wrote:
           | One way to send and receive email from your vanity domain in
           | the free version of gmail:
           | 
           | # Use Cloudflare Email Routing.                 * Point your
           | MX records at their MX.            * Cloudflare forwards
           | email to your gmail.com address.
           | 
           | # Use AWS SES or some other transactional mail provider.
           | * In Gmail Settings: "Add another email address".
           | * Add your SMTP settings in the new account.            *
           | There is no need to configure IMAP or POP3.
        
         | alecco wrote:
         | It would be good to have backups in any case.
        
       | jerrygoyal wrote:
       | I also built a chrome extension that integrates AI into Gmail and
       | Docs but users are not restricted to just one AI model.
       | 
       | https://chatgptwriter.ai
        
       | sergiotapia wrote:
       | What's a good alternative if you just want company emails for a
       | new startup? Zoho?
        
         | allthetime wrote:
         | Our company has been using zoho since we started almost a
         | decade ago. It's been rock solid. We use their CRM & Accounting
         | (Books) as well and everything's integrated nicely. Also has an
         | easy to use API to glue arbitrary things together & scrape
         | emails, etc.
        
       | insane_dreamer wrote:
       | We have Workspace with Gemini and I haven't yet found a case
       | where it did something useful for me.
       | 
       | The times that I had it try to find information in my gDrive
       | folders it didn't find what I wanted, and I ended up using search
       | as usual. It was also slower than me searching and looking
       | through the docs.
        
       | germandiago wrote:
       | That gives a clue of where the money is and what people use more
       | :D
        
       | sub7 wrote:
       | Already had to migrate all my domain's off Squarespace and remove
       | Google Workspace entirely when they randomly decided it was now
       | not free and started billing me monthly more than Google Domains
       | did (80% more) Some MBA got a bonus for this surely.
       | 
       | I would buy $GOOG stock blindly but being a paid user of theirs
       | blows
        
       | mathw wrote:
       | Yay now I have to pay more to get bundled features I didn't want
       | in the first place. Yay.
        
       | ritzaco wrote:
       | This is annoying and badly done IMO. I also don't like or need
       | the features and wouldn't pay for them if I didn't have to.
       | 
       | That said, what you get from Google for a few dollars / month is
       | so far over and above any other SaaS that I'm happy to keep
       | paying (and paying more).
        
       | parkersweb wrote:
       | It's not just that I don't really need the AI features - it's
       | also that I actively don't want to participate in adding to
       | Google's AI training data.
       | 
       | We've been happy customers of Workspace for around 16 years -
       | this feels like the straw to break the camel's back.
       | 
       | Strongly hoping there'll be enough pushback from nervous
       | corporates about data security that they'll reconsider.
        
       | Refusing23 wrote:
       | there's so much ai everywhere
       | 
       | so i dont wanna pay for it. especially not google, because..
       | well, im their product.
        
       | tap-snap-or-nap wrote:
       | I still won't enable Gemini
        
       | joejohnson wrote:
       | Google can't charge a premium for a noticeably worse AI product.
        
       | mattkevan wrote:
       | Wish Google would just fix the Drive search rather than lard it
       | up with AI nonsense. Often it's easier to ask someone to resend
       | the link to a document than find it by searching.
        
         | smallerfish wrote:
         | There are so many bugs and sub-par implementations in workspace
         | that Google could fix. My cynical guess is that the source code
         | to workspace apps is probably a mystery to the current
         | generation of 23 year olds who are tasked in maintaining them,
         | so they change little.
        
           | mattkevan wrote:
           | It's wild that aside from gunk like AI and the occasional UI
           | revamp and messaging app launch/kill cycle, the core
           | Workspace features really haven't changed or improved much
           | since I started using it 15 years ago.
        
         | bootsmann wrote:
         | Worst thing is people sharing files tbh, if someone has a
         | folder and shares you a multiple documents from it you don't
         | get the folder in your drive structure so you have n free files
         | floating around in your drive that you cannot organize
         | yourself.
        
         | varispeed wrote:
         | I wish they fixed search in general. It is difficult to find
         | emails if you don't know exact keywords that might have been
         | used etc. often even if you type in the right keyword it still
         | won't find the email, even though email contains it.
        
       | dansitu wrote:
       | AI aside, I would pay $20 per month to have Gmail's compose UI
       | work correctly in desktop Safari.
        
       | bsenftner wrote:
       | We've got a massive communications problem in our society, people
       | do not know how to express efficiently, they under and over
       | document, but rarely document "just so" one can use whatever,
       | understand whatever, without a majority of the information
       | exchange being throw away "wrapping" information, framing
       | information.
       | 
       | LLM AIs are forcing this issue to an apex, if and only if you and
       | your peers realize this working with LLMs is also a
       | communications issue, also one of framing information so both the
       | correct information is delivered and a minimum of wrapping
       | information that needs to be filtered through to understand is
       | not delivered. The same reason you cannot explain to your boss,
       | or coworker, or spouse some troublesome issue preventing a goal
       | is also why you cannot get the quality replies you want from an
       | LLM. You cannot express you request, your information effectively
       | so the audience can understand what you meant.
        
       | saaaaaam wrote:
       | I tested Gemini today, asking it to extract key pieces of data
       | from a large report (72 slide) PDF deck which includes various
       | visualisations, and present it as structured data. It failed
       | miserably. Two of the key stats that are the backbone of the
       | report, it simply made up. When I queried it, it gave an
       | explanation, which further compounded its error. When I queried
       | that, extracted the specific slide, and provided it, it repeated
       | the same error.
       | 
       | I asked Claude to do the same thing, it got every data point, and
       | created a little react dashboard and a relatively detailed text
       | summary.
       | 
       | I used exactly the same prompt with each.
        
         | TeMPOraL wrote:
         | Maybe the prompt you used was more Claude-friendly than Gemini-
         | friendly?
         | 
         | I'm only half-joking. Different models process their prompts
         | differently, sometimes markedly so; vendors document this, but
         | hardly anyone pays any attention to it - everyone seems to be
         | writing prompts for an idealized model (or for whichever one
         | they use the most), and then rate different LLMs on how well
         | they respond.
         | 
         | Example: Anthropic documents both the huge impact of giving the
         | LLM a _role_ in its system prompt, and of structuring your
         | prompt with XML tags. The latter is, AFAIK, Anthropic-specific.
         | Using it improves response quality (I 've tested this myself),
         | and yet as far I've seen, no BYOK tool offering multiple vendor
         | support respects or leverages that.
         | 
         | Maybe Gemini has some magic prompt features, too? I don't know,
         | I'm in the EU, and Google hates us.
        
           | saaaaaam wrote:
           | Possibly. But my Claude prompts work fine on ChatGPT, the
           | only difference being ChatGPT isn't very good. I pay for
           | both.
           | 
           | I would not pay for Gemini - which is presumably why they've
           | added it for "free" for everyone.
           | 
           | My anthropic prompts in the API are structured. I've got one
           | amazing API prompt that has 67 instructions, and gives mind-
           | blowing results (to the point that it has replaced a human)
           | but for a simple question I don't find value in that. And,
           | frankly, 'consumer'-facing AI chatbots shouldn't need
           | prompting expertise for basic out of the box stuff.
           | 
           | The prompt I used in this example was simply "Please extract
           | the data points contained within this report and present as
           | structured data"
           | 
           | > and yet as far I've seen, no BYOK tool offering multiple
           | vendor support respects or leverages that
           | 
           | When you say BYOK tool do you mean effectively a GUI front
           | end on the API? I use typingmind for quickly throwing things
           | at my API keys for testing, and I'm pretty sure you can have
           | a persistent custom system prompt, though I think you'd need
           | to input it for each vendor/model.
        
             | TeMPOraL wrote:
             | > _When you say BYOK tool do you mean effectively a GUI
             | front end on the API?_
             | 
             | Less that, and more focused tools like e.g. Aider (OSS
             | Cursor from before Cursor was a thing).
             | 
             | I use TypingMind almost exclusively for any and all LLM
             | chatting, and I do maintain a bunch of Claude-optimized
             | prompts that specifically exploit the "XML tags" feature
             | (some of them I also run through the Anthropic's prompt
             | improver) -- but I don't expect the generic frontends to
             | care about vendor-specific prompting tricks by default.
             | Here, my only complaint is that I don't have control over
             | how it injects attachments, and inlined text attachments in
             | particular are something Anthropic docs recommend demarking
             | with XML tags, which TypingMind almost certainly doesn't
             | do. I'd also love for the UI to recognize XML tags in
             | _output_ and perhaps offer some structuring or folding on
             | the UI side, e.g. to auto-collapse specified tags, such as
             | "<thinking>" or "<therapeuticAnalysis>" or whatever I told
             | the LLM to use.
             | 
             | (Oh, and another thing: Anthropic recently introduced a
             | better form of PDF upload, in which the Anthropic side
             | handles simultaneously OCR-ing and imaging the PDF and
             | feeding it to the model, to exploit its multimodal
             | capabilities. TypingMind, as far as I can tell, still can't
             | take advantage of it, despite it boiling down to an
             | explicit if/else on the model vendor.)
             | 
             | No, I first and foremost mean the more focused tools, that
             | generalize across LLMs. Taking Aider as an example, as far
             | as I can tell, it doesn't have any special handling for
             | Anthropic, meaning it doesn't use XML tags to mark up the
             | repo map structure, or demarcate file content or code
             | snippets it says, or to let the LLM demarcate diffs in
             | reply, etc. It does its own model-agnostic thing, which
             | means that using Claude 3.5 Sonnet, I lose out on model
             | performance boost it's not taking advantage of.
             | 
             | I singled out Aider, but there's plenty of tools and
             | plugins out there that utilize some common LLM portability
             | libraries, and end up treating every LLM the same way. The
             | LLM portability libraries however are _not_ the place to
             | solve it - by their nature, they target the lowest common
             | denominator. Those specialized tools should be doing it
             | IMO, and it 's not even much work - it's a bunch of model-
             | based if/elses. Might not look pretty, but it's not a
             | maintenance burden.
        
         | cowpig wrote:
         | That matches with my experience, Claude is clearly ahead of its
         | competitors in anything logic- or reasoning-based.
         | 
         | I find Gemini is better at queries that involve more kind of
         | intuitive judgment over things where there isn't a clear
         | "correct" answer. E.g. if I want a podcast recommendation, or
         | advice on the best place to learn about a given problem, I find
         | Gemini better than Claude.
         | 
         | Unfortunately for Gemini, 90% of the things I want an LLM for
         | are better with stronger logic and reasoning.
        
         | a2128 wrote:
         | I got a 1-year trial of Gemini Advanced with my Pixel 9 and
         | I've had similar experiences. It makes up stuff far more often
         | than any other models and it's just not very smart. I used the
         | free version and thought the paid Advanced version would be
         | better but I could hardly notice any difference, they both fail
         | at the same prompts I've tried.
         | 
         | This is not to mention the poor app experience where some of
         | the features are just missing or broken. For example it's able
         | to "remember" stuff I ask it to remember, but when I ask it to
         | forget something it says I have to manage it at this webpage
         | (they didn't bother to implement this menu within the mobile
         | app) that asks me to sign in again because it's opened in my
         | web browser where I'm not signed into Google, and then it shows
         | me an empty list and "Something went wrong". It's now calling
         | me a name I told it as a joke and there's no way to make it
         | forget
        
       | nly wrote:
       | Stuck on GSuite Legacy (with my own domain) and Google won't let
       | me give them money to upgrade my storage. Workspace too expensive
       | for family purposes.
       | 
       | Recently got a new phone and can't use Gemini with my old GSuite
       | Legacy account.
       | 
       | No migration path back to personal @gmail.com accounts for my
       | family.
       | 
       | When I moved from an @fastmail.fm email to my own domain years
       | and years ago I just gave them money and added my domain to my
       | account. No fuss.
       | 
       | Google are hopeless. They have all this consumer brand
       | recognition and just squander it on garbage.
       | 
       | Google One + your own personal domain name would be great but
       | presumably they're afraid it'll dismantle Workspace for small
       | businesses.
        
         | hdgr wrote:
         | > Google won't let me give them money to upgrade my storage
         | 
         | While not explicitly documented anywhere, they automatically
         | increase your storage limits once you approach a certain margin
         | of remaining free space. That happens around Tuesday-Wednesday,
         | they just add extra 5Gb to your limit.
        
           | jtylr wrote:
           | Any idea what sort of margin ballpark we're looking at? With
           | a combination of email and Google Photos I got up to around
           | 97% used a year ago and just had to move older photos
           | elsewhere - would be good to test again if an increase will
           | be given.
        
             | hdgr wrote:
             | Huh. Which edition are you on, the no-cost business starter
             | they migrated some users to or the GSuit legacy free? How
             | long did your account stay at 97% space? From my
             | experience, it takes a week to trigger.
             | 
             | I'm on the legacy free edition, and the auto increase
             | worked for me as of November last year. I'm sitting on 41G
             | used out of 51G limit, with photos taking up 29G. I have a
             | second user in my workspace who also benefits from this
             | feature.
        
               | jtylr wrote:
               | I've got the old legacy edition - From memory I took it
               | up to 97 and then panicked and moved things away so email
               | wouldn't bounce. Will try again and leave it a little
               | longer this time. Cheers!
        
           | nly wrote:
           | I'm 10GB over my limit, so no... they don't.
        
             | hdgr wrote:
             | Since the whole thing is not documented anywhere, it's hard
             | to rely on or exploit. From my experience, it works.
             | 
             | Check out search results on "gsuite legacy storage increase
             | 5gb", multiple users reported on their experience with it.
             | It looks like extra space is granted if you're close to the
             | limit, but not over it, for ~1 week.
             | 
             | There are also single reports on Google taking back the
             | extra storage - back to 15(17)Gb - for people with extreme
             | (ab)use of the feature, who stacked hundreds of gigabytes
             | through 5Gb steps. Couldn't verify any of them.
             | 
             | I'm using 50-license GSuite since 2009, if that matters.
        
       | masto wrote:
       | Translation: it wasn't meeting the daily active users engagement
       | targets, so we need to artificially juice them by forcing it on.
        
       | varispeed wrote:
       | I just saw this. This is probably most useless feature probably
       | nobody asked for except for marketing, to be able to claim they
       | have AI email blah blah.
       | 
       | This is getting tiresome.
        
       | HacklesRaised wrote:
       | Pretty simple formula, there simply isn't a market for an $x
       | upcharge on mail and docs, but we have to be part of this latest
       | grift so we'll charge everyone $x - y which is a rounding error.
       | Except it's not. At some point someone is going to admit they
       | have bet the farm on improved auto complete.
        
       | xeromal wrote:
       | Anyone have a recommendation for moving from Google workspace
       | that has email, docs, calendar, and contacts capability? I don't
       | really need anything else aside from those capabilities. Fastmail
       | isn't sufficient
        
         | BozeWolf wrote:
         | Apple iCloud. I still run on google suite, but I want to move
         | away from it because reasons.
         | 
         | Apple has reasonable web versions for documents, excel, note
         | taking for when you are not on your iDevice. It has a calendar
         | and provides email. It also has all my photos and other stuff
         | anyways. It also supports custom domain names.
         | 
         | To see if I could move away from gmail I started using apple
         | mail, connected to gmail still. The app is just fine.
         | 
         | I just need to make time to do the migration.
        
       | muhwalt wrote:
       | Ugh, we got hit by this. We're a non-profit with business plus
       | licenses, so we get a decent discount. I opened a support chat as
       | soon as I got the email about the license changes and price
       | increase. Our contract is due next month, so I need to make sure
       | we're OK budget wise. They can't even tell me how much our
       | renewal will be yet. They don't know.
       | 
       | This morning, I logged on to find that the AI features have been
       | turned on domain-wide for us. I couldn't find any admin controls,
       | so I opened up a support case. The off buttons are locked behind
       | an enterprise subscription. Our end-users need to turn off smart
       | features to disable Gemini. There's no domain-wide / admin level
       | control unless you purchase their most expensive licenses. It's
       | absolutely disgusting. I'm so disappointed with how this was
       | rolled out. We should've been given an opportunity to make an
       | informed and intentional decision about how or if we were going
       | to use these features.
        
       | fijiaarone wrote:
       | Email is the killer app, and their trying to kill email.
        
       | registeredcorn wrote:
       | If I remember correctly, the Office 365 Copilot thing is more of
       | an _upsell_ rather than an upcharge. Basically, if you didn 't
       | want to pay more, you would initiate the cancellation process,
       | and during that you could "downgrade" to the plan that you
       | already had (without copilot as part of it).
       | 
       | Personally, I find that to be especially scummy because it
       | essentially sounds like they are betting on people either not
       | understanding that nuance, or not bothering to deal with it (and
       | subsequently, not using AI, making that venture seem vaguely more
       | profitable)
        
       | josefritzishere wrote:
       | We're shutting down workspace accounts this quarter for this
       | exact reason.
        
       | dommer wrote:
       | Is it just me or is this title a clear contradiction? Free but
       | increases price? Do they mean now included in your cost...which
       | is increasing? Doesn't have the magic marketing power I suppose.
        
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       (page generated 2025-01-16 23:02 UTC)