[HN Gopher] Why is Cloudflare Pages' bandwidth unlimited?
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       Why is Cloudflare Pages' bandwidth unlimited?
        
       Author : MattSayar
       Score  : 326 points
       Date   : 2025-01-15 15:55 UTC (7 hours ago)
        
 (HTM) web link (mattsayar.com)
 (TXT) w3m dump (mattsayar.com)
        
       | hipadev23 wrote:
       | because they're an amazing piece of technology that also happens
       | to be a state sponsored man-in-the-middle platform.
        
         | nicholasjarnold wrote:
         | I was assuming that it's a loss-leader sort of business
         | strategy at play before reading your comment. Do you care to
         | share any insights/references to support this claim?
        
           | hipadev23 wrote:
           | Nah that'd be a national security crisis.
           | 
           | But the presence of https://en.wikipedia.org/wiki/PRISM well
           | over 10 years ago should be sufficient.
        
             | nicholasjarnold wrote:
             | Gotcha. Yeah, I mean all of these platforms are certainly
             | juicy targets for room 641A [0] shenanigans. I just
             | wondered if there had been some public leaks or something
             | which we might not all be aware of yet.
             | 
             | [0] - https://en.wikipedia.org/wiki/Room_641A
        
               | ceejayoz wrote:
               | Post Snowden, I think the assumption has to be any large
               | US hosting/service provider is compromised in a similar
               | fashion.
        
               | hipadev23 wrote:
               | I'd also point out the following from Cloudflare CEO
               | Matthew Prince's wiki page [1]:
               | 
               | > "Prince co-founded Unspam Technologies, which supported
               | the development of Project Honey Pot [2], an open source
               | data collection software created by Prince and Lee
               | Holloway designed to gather information on IP addresses
               | used by email-address harvesting services."
               | 
               | > In 2008, the Department of Homeland Security (DHS)
               | contacted Unspam Technologies, asking, "Do you have any
               | idea how valuable the data you have is?" The DHS' email
               | served as the impetus for Cloudflare, a technology
               | company Prince co-founded with Holloway and fellow
               | Harvard Business School graduate Michelle Zatlyn the
               | following year
               | 
               | > _The DHS ' email served as the impetus for Cloudflare_
               | 
               | Emphasis mine. I love Cloudflare, their tech is amazing,
               | but to bury our heads in the sand that it wasn't started
               | from day one to be a government spying program would be
               | extremely naive.
               | 
               | [1] https://en.wikipedia.org/wiki/Matthew_Prince
               | 
               | [2] https://en.wikipedia.org/wiki/Project_Honey_Pot
        
               | wumeow wrote:
               | https://blog.cloudflare.com/cloudflare-prism-secure-
               | ciphers/
               | 
               | > At CloudFlare, we have never been approached to
               | participate in PRISM or any other similar program.
               | 
               | > To date, CloudFlare has never received an order from
               | the Foreign Intelligence Surveillance Act (FISA) court.
        
               | fidotron wrote:
               | Overly specific weaseling. (Not by you, by Cloudflare).
               | 
               | The questions are not about if they were approached or
               | participate in any programs, it's what they do and if
               | they provide the data or not.
        
               | wumeow wrote:
               | Again, an offhand comment about an email from the DHS is
               | given all the weight in the world while a direct
               | statement from Cloudflare is nitpicked to death.
        
               | fidotron wrote:
               | The whole point is it's not a direct statement. It is a
               | lot of words which fails to answer the core question: is
               | cloudflare syphoning data off to any of the Five Eyes
               | (and I almost wrote Five Guys . . ) government
               | intelligence agencies or their allies?
               | 
               | For example, in your link: "One of the ways we limit the
               | scope of orders we receive is by limiting the data we
               | store. I have written before about how CloudFlare limits
               | what we log and purge most log data within a few hours.
               | For example, we cannot disclose the visitors to a
               | particular website on CloudFlare because we do not
               | currently store that data."
               | 
               | So if they are MITMing everything they totally could just
               | send everything out straight away and not contradict what
               | they're saying at all. Them storing the data or not is
               | completely beside the point.
        
               | ahofmann wrote:
               | US based companies (like china and europe based ones) are
               | not allowed to talk about it, when state actors
               | implementing their spying tools. It is just naive to
               | think that cloudflare doesn't give access to state
               | agencies. As others have said, it is more likely that
               | cloudflare as a company is entirely built around the idea
               | to provide a singe point of surveillance to US agencies.
        
               | wumeow wrote:
               | Love the double standard here. An offhand comment about
               | an email from the DHS is considered strong evidence that
               | Cloudflare was "started from day one to be a government
               | spying program" while anything Cloudflare could say to
               | deny it is brushed off as not strong enough.
        
               | jazzyjackson wrote:
               | >> At CloudFlare, we have never been approached to
               | participate in PRISM or any other similar program
               | [...because we approached them]
               | 
               | >> To date, CloudFlare has never received an order from
               | the Foreign Intelligence Surveillance Act (FISA) court
               | [...because they never had to ask in the first place]
               | 
               | My paranoia was cemented by the book When Google Met
               | Wikileaks. Silicon Valley types do not have to be coerced
               | to share data with 3 letter agencies, they have aligned
               | incentives to ensure American dominance. Which is fine
               | with me, as an American, but I won't pretend there's some
               | rivalry where Cloudflare won't comply without a court
               | order.
        
           | ForHackernews wrote:
           | One half of the NSA's mission is defensive, dedicated to
           | improving the security of US systems and infrastructure:
           | https://www.nsa.gov/Cybersecurity/
        
           | BoingBoomTschak wrote:
           | Nobody remembers the "SSL added and removed here :)"?
           | 
           | https://www.agwa.name/blog/post/cloudflare_ssl_added_and_rem.
           | ..
        
           | edelbitter wrote:
           | "Our Free plan gives Cloudflare access to unique threat
           | intelligence"
           | 
           | https://blog.cloudflare.com/cloudflares-commitment-to-free/
        
         | fiatjaf wrote:
         | Honestly this is the most likely hypothesis, but would be nice
         | to have some more evidence.
        
         | jjordan wrote:
         | What are some alternatives? Preferably the more open source the
         | better.
        
           | Strongbad536 wrote:
           | Idk if they're open source, but netlify was the company that
           | I thought sort of made this feature free and easy to use.
           | Github pages is also a free alternative.
        
             | mhitza wrote:
             | Someone was (incidentally?) ddos'ed on Netlify last year
             | and was served a 104k bill. The fees were waved in the end,
             | but the caveat remains on all these free services that you
             | pay by bandwidth.
             | 
             | https://news.ycombinator.com/item?id=39520776
        
               | wahnfrieden wrote:
               | That's why I like Bunny, the only such service I could
               | find with prepaid pricing. I would rather have service
               | shut off than to have to pay $104k for a day or two of
               | service.
        
               | Marsymars wrote:
               | It's not the same type of platform as Bunny, but
               | NearlyFreeSpeech.NET has done cheap, prepaid hosting for
               | 20+ years.
        
           | dingnuts wrote:
           | what is an "open source" network infrastructure provider?
        
             | ramon156 wrote:
             | Cloudflare is mostly open-sourced, alternatives are more
             | often than not closed-sourced
        
               | dewey wrote:
               | I don't think putting up a few libraries on GitHub and
               | writing great post-mortems makes something "Mostly open-
               | sourced".
        
               | jazzyjackson wrote:
               | I believe the implication is that cloudflares usefulness
               | is not in her source code but rather her physical infra,
               | there is not some free as in freedom alternative to that.
        
           | overstay8930 wrote:
           | Alternatives to what? Five Eyes? Good luck with that.
        
             | HWR_14 wrote:
             | China is happy to offer an alternative. It has pretty high
             | costs, and I don't think it's worth it, but it exists.
        
           | pc86 wrote:
           | This is one of those things where the act of trying to evade
           | state-level actors by definition puts you on their radar big
           | time.
        
         | MarkuC wrote:
         | PRISM revealed secrets. It also revealed that some companies
         | fought back as much as possible. It's also possible to design
         | core tech so that even when forced to participate, you reveal
         | as little or no information.
         | 
         | CloudFlare, PRISM, and Securing SSL Ciphers, 2013-06-12 Matthew
         | Prince https://blog.cloudflare.com/cloudflare-prism-secure-
         | ciphers/
        
         | gosub100 wrote:
         | So the deep state is smart enough to take over the corporation
         | and inject all this secret squirrel tech, but didn't think to
         | cook the books to make it look like a marginally-profitable
         | (but boring) business?
         | 
         | It reminds me of the counterargument to UFOs where they say "so
         | the UFO flew here from 100 light-years away, through extreme
         | cold, deep space, intense radiation, dodged space rocks, but as
         | soon as it came into a lukewarm atmosphere with a modest
         | gravity and tame weather, it crashed into a field in New
         | Mexico?"
        
           | zimpenfish wrote:
           | To be fair, you could see how a vehicle designed rigidly for
           | extreme cold, extreme vacuum, zero gravity, etc. might fail
           | catastrophically when introduced to modest temperatures, a
           | modest atmosphere, and a modest gravity.[1]
           | 
           | It wouldn't say much for the foresight of the alien
           | designers, mind.
           | 
           | [1] "100 KILOpascals? KILO? I thought you said milli, you
           | blithering nixflorp!"
        
             | throwaway92853 wrote:
             | > [1] "100 KILOpascals? KILO? I thought you said milli, you
             | blithering nixflorp!"
             | 
             | The numbers were given in Universal Standard Units, but the
             | manufacturer assumed Galactic Imperial Units
        
           | hipadev23 wrote:
           | What? What does business profitability or viability have to
           | do with anything? Cloudflare can serve both customers at the
           | same time. They still make amazing products, have incredibly
           | talented engineers, and provide extremely valuable commercial
           | services.
           | 
           | PRISM worked with numerous participants from well-oiled tech
           | startups to aging why-wont-you-just-die companies.
        
         | edm0nd wrote:
         | They have the nickname "Crimeflare" for a reason and there is a
         | reason so many threat actors, phishers, and malware people use
         | CF on their landing pages and c2s.
         | 
         | When you file an abuse ticket with CF, CF takes the route of
         | "oh we are only routing the data and content, not hosting it"
         | and will refuse to terminate the CF accounts of someone being
         | malicious. Threat actors know this which is why so many use em.
        
           | gruez wrote:
           | >When you file an abuse ticket with CF, CF takes the route of
           | "oh we are only routing the data and content, not hosting it"
           | and will refuse to terminate the CF accounts of someone being
           | malicious. Threat actors know this which is why so many use
           | em.
           | 
           | Their abuse page says they forward abuse tickets to the
           | origin hosting provider. The origin hosting provider could
           | ignore your tickets, but I don't see how that's any different
           | than if they didn't use cloudflare to begin with.
        
             | jazzyjackson wrote:
             | Ok but why can't they take responsibility for the abuse and
             | terminate the accounts themselves, forcing the malicious
             | actors back to being in a position of not being protected
             | by cloudflare?
        
               | michaelt wrote:
               | Before CF, there were no DDOS for hire services, because
               | they all DDOSed each other offline.
               | 
               | Keeping them online generates more DDOSes, driving demand
               | for CF's DDOS protection product. Protecting such sites
               | is a sound business strategy.
        
             | edm0nd wrote:
             | They still have the ability to terminate the accounts of
             | the threat actors using their platform (which would fuck up
             | their scam/spam/malicious campaigns) yet seem to not want
             | to under their guise of "oh its not us".
        
           | BoingBoomTschak wrote:
           | They didn't hesitate with 8chan, even when it was known that
           | fedposting was a thing here and that the straw that broke the
           | camel's back they pointed to could have well been a false
           | flag.
        
       | shubhamjain wrote:
       | > Additionally, there's plenty of "Upgrade to Pro" buttons
       | sprinkled about. It's the freemium model at work.
       | 
       | I don't think they care much about few "Pro" upgrades here and
       | there. The real money, and their focus as a company, is in
       | enterprise contracts. Note that, Matthew Prince, the CEO, had
       | outlined a few reasons why they have such a generous free tier on
       | an Stack Exchange answer[1]. I think the biggest reason is this:
       | 
       | > Bandwidth Chicken & Egg: in order to get the unit economics
       | around bandwidth to offer competitive pricing at acceptable
       | margins you need to have scale, but in order to get scale from
       | paying users you need competitive pricing. Free customers early
       | on helped us solve this chicken & egg problem. Today we continue
       | to see that benefit in regions where our diversity of customers
       | helps convince regional telecoms to peer with us locally,
       | continuing to drive down our unit costs of bandwidth.
       | 
       | Cloudflare had decided long ago that they wanted to work at an
       | incredible scale. I would actually be very interested in
       | understanding how this vision came to be. Hope Matthew writes
       | that book someday.
       | 
       | [1]: https://webmasters.stackexchange.com/a/88685.
        
         | jgrahamc wrote:
         | I went back and reread that reply by Matthew. Essentially,
         | nothing has changed; the free customers are very important to
         | us for all the reasons that he outlined. See also this blog
         | post on us and free customers from 2024:
         | https://blog.cloudflare.com/cloudflares-commitment-to-free/
        
           | bobnamob wrote:
           | ^ CTO of Cloudflare for reference
        
         | mdasen wrote:
         | I think there are a few other benefits (even if that was the
         | main benefit/driving force behind the decision).
         | 
         | When you have low-paying (or zero-paying) customers, you need
         | to make your system easy. When you're enterprise-only, you can
         | pay for stuff like dedicated support reps. A company is paying
         | you $1M+/year and you hire someone at $75,000 who is dedicated
         | to a few clients. Anything that's confusing is just "Oh, put in
         | a chat to Joe." It isn't the typical support experience: it's
         | someone that knows you and your usage of the system. By
         | contrast, Cloudflare had to make sure that its system was easy
         | enough to use that free customers would be able to easily
         | (cheaply) make sense of it. Even if you're going to give
         | enterprise customers white-glove service, it's always nice for
         | them when systems are easy and pleasant to use.
         | 
         | When you're carrying so much free traffic, you have to be
         | efficient. It pushes you to actually make systems that can
         | handle scale and diverse situations without just throwing money
         | at the problem. It's easy for companies to get bloated/lazy
         | when they're fat off enterprise contracts - and that isn't a
         | good recipe for long-term success.
         | 
         | Finally, it's a good way to get mindshare. I used Cloudflare
         | for years just proxying my personal blog that got very little
         | traffic. When my employer was thinking about switching CDNs,
         | myself and others who had used Cloudflare personally kinda
         | pushed the "we should really be looking at Cloudflare." Free
         | customers may never give you a dollar - but they might know
         | someone or work for someone who will give you millions.
         | Software engineers love things that they can use for free and
         | that has often paid dividends for companies behind those free
         | things.
        
           | ljm wrote:
           | I feel like there might be an additional motivation too,
           | which is that this investment in a better internet (free SSL
           | for everyone before LetsEncrypt came around, generous free
           | tiers for users, etc. etc.) means that Cloudflare builds a
           | reputation of being a steward of the ecosystem while also
           | benefitting indirectly from wider adoption of good, secure
           | practices.
           | 
           | In some ways it's analogous to investing in your local
           | community and arguably paying tax: it's rare that you would
           | directly and personally benefit from this, but if the
           | environment you live in improves from it, crime is reduced,
           | more to do, etc. then you can enjoy a better quality of life.
        
             | ipaddr wrote:
             | Have they made a better internet? Many would say that made
             | it worse.
        
               | lostlogin wrote:
               | I don't know the history here, do you have some examples?
               | 
               | My usage is pretty much limited to their DNS.
        
               | iamacyborg wrote:
               | They've got a pretty long history of helping scammers and
               | criminals.
               | 
               | https://www.spamhaus.org/resource-hub/service-
               | providers/too-...
        
           | bentcorner wrote:
           | Reminds me of the School -> Pro pipeline where companies sell
           | cheaply or even give away their software to learning
           | institutions so that students who go pro are familiar with
           | their tools and then later recommend it for their work.
        
             | DaiPlusPlus wrote:
             | That's absolutely true for things like MS Office and Adobe
             | - but it also works in the other direction: I'm sure making
             | kids use Java for AP computer-science or for undergrad
             | contributed to its uncool status today.
        
               | ninjha wrote:
               | The two almost-contradictory takes I hold about this
               | are...
               | 
               | - Java is cool, actually
               | 
               | - Java would be just as uncool even if people weren't
               | required to use it in school
        
               | mschuster91 wrote:
               | The problem for Java's "uncool status" isn't Java as a
               | programming language, the JVM or its academic use IMHO,
               | it rather is a consequence of large-enterprise culture.
               | 
               | Large enterprise doesn't value "creativity" or any
               | deviation from standards, but it does value plans and
               | estimates - hence clueless, _brainless_ "managers" and
               | "architects" forced programmers to do absolutely insane
               | bullshit busywork that a gang of monkeys on LSD could do,
               | and that culture spread throughout the large-enterprise
               | world.
               | 
               | On top of that come "design by committee" stuff like
               | CORBA, XML, SOAP, Java EE, Enterprise Beans and
               | everything associated with this particular horror show,
               | JDBC...
               | 
               | You can do absolutely mind blowing stuff with Java and
               | the JVM. But fuck corporate for torturing Java and the
               | poor sods tasked with the busywork. Java got the image it
               | has because programmers want to be creative but could not
               | be so because their bosses were braindead.
        
           | fheisler wrote:
           | This is exactly our thinking with authentik (open source
           | IdP), and it's played out in practice so far. Enterprise
           | sales conversations are so much easier when they start with
           | "we all use you in our homelabs already." We're much more
           | focused on giving those individual users a positive early
           | experience (in hopes that some small percentage will really
           | pay off down the road) than in extracting a few dollars from
           | each of them.
        
           | nindalf wrote:
           | I built my website on Cloudflare Pages and ended up using
           | basically their entire suite of tools - Pages, D1, Analytics,
           | Rules, Functions. The DX was pretty good because all of these
           | features worked well together.
           | 
           | Cloudflare offered all of this for free because it gets them
           | positive mentions (like the one you're reading right now) and
           | they're educating a bunch of developers on their entire
           | product portfolio. And what does it cost to host my blog that
           | 1000-2000 views a month? Literally nothing.
        
         | ndiddy wrote:
         | > I don't think they care much about few "Pro" upgrades here
         | and there. The real money, and their focus as a company, is in
         | enterprise contracts.
         | 
         | Cloudflare's enterprise customer acquisition strategy seems to
         | be offering free or extremely cheap flat-rate plans with "no
         | limits", then when a customer gets a sizeable amount of traffic
         | they will try to sell them an enterprise plan and cut them off
         | if they don't buy (see
         | https://robindev.substack.com/p/cloudflare-took-down-our-
         | web...). IMO this is pretty shrewd, as it means that companies
         | can't do real price comparisons between Cloudflare and other
         | CDNs until they already have all their infrastructure plugged
         | into Cloudflare.
        
           | pc86 wrote:
           | I haven't heard about this in particular but based entirely
           | on your depiction here it sounds more like fraud to me.
           | 
           | If I was paying a flat rate for a no limit plan, that company
           | tried to sell me an Enterprise plan which I declined, then
           | they cut me off, we'd be in court as soon as the clerk would
           | schedule it.
        
             | jamespo wrote:
             | If you were rotating IPs against the TOS I don't think
             | you'd have a leg to stand on
        
               | pc86 wrote:
               | The GP doesn't mention anything about rotating IPs
        
           | vasco wrote:
           | Yep, and if you contact their sales directly because you've
           | been bitten before and tell them your traffic they will be
           | happy to tell you that yes, other than a short trial you have
           | to pay them for huge bandwidth from month one. It's actually
           | surprising to me people would believe it's fully free. Like
           | think for a bit that if that was the case Netflix would just
           | move to Cloudflare free tier and Cloudflare would go bankrupt
           | immediately.
        
             | jgrahamc wrote:
             | _Like think for a bit that if that was the case Netflix
             | would just move to Cloudflare free tier and Cloudflare
             | would go bankrupt immediately._
             | 
             | Cloudflare's free tier specifically excludes video. See
             | https://www.cloudflare.com/service-specific-terms-
             | applicatio...:
             | 
             |  _Content Delivery Network (Free, Pro, or Business)
             | Cloudflare's content delivery network (the "CDN") Service
             | can be used to cache and serve web pages and websites.
             | Unless you are an Enterprise customer, Cloudflare offers
             | specific Paid Services (e.g., the Developer Platform,
             | Images, and Stream) that you must use in order to serve
             | video and other large files via the CDN. Cloudflare
             | reserves the right to disable or limit your access to or
             | use of the CDN, or to limit your End Users' access to
             | certain of your resources through the CDN, if you use or
             | are suspected of using the CDN without such Paid Services
             | to serve video or a disproportionate percentage of
             | pictures, audio files, or other large files. We will use
             | reasonable efforts to provide you with notice of such
             | action._
        
               | jsheard wrote:
               | Replace Netflix with Reddit in that hypothetical then,
               | would they be allowed to serve their substantial non-
               | video traffic through the free tier? If so, you have to
               | wonder why they choose to pay for Fastly instead.
        
               | Scaevolus wrote:
               | Does this apply to caching R2 with the free tier CDN?
               | 
               | The R2 overview page explicitly lists "Storage for
               | podcast episodes", but a podcast host under the free tier
               | would serve a disproportionate percentage of audio files.
        
               | Ambroos wrote:
               | Audio is tiny compared to video (and even images),
               | especially for podcasts, think ~1MB/minute. And they
               | compress well if you want them to be smaller. High
               | quality video (think 4K HDR) can quite comfortably be
               | over 1MB per second.
               | 
               | I assume they don't want to become a file sharing
               | website, but hosting a podcast is relatively easy on the
               | bandwidth requirements.
        
               | PaulHoule wrote:
               | A music album which gives an hour of entertainment might
               | be distributed in lossless form at a size of 300 MB or
               | so. A similar length TV episode could be between that and
               | 1 GB. Podcasts are usually way lower quality and much
               | smaller.
               | 
               | A lot of people who had large image collections (like
               | myself) online struggled with revenue relative to cost
               | circa 2012, I saw a lot of sites I respected go down,
               | though we did see some new style social sites such as
               | Pinterest, Snapchat, Instagram, etc. Somehow YouTube was
               | doing much better in terms of revenue/cost with video.
               | 
               | Compressing images for the web is not at all trivial, I
               | over-compressed a few million images and really regretted
               | it. When I post to social now I use Photoshop's "(Legacy)
               | Save for web" which has a nice slider for the quality
               | level and find I can get images I take with my Sony to
               | look like they came from a pro camera between 80kb (small
               | flower, blurry background) to 800kb. I see huge splash
               | images on blogs that are smaller, they make a good first
               | impression, look close and the blocking is awful.
        
               | killingtime74 wrote:
               | It's been asked and answered many times.
               | https://www.cloudflare.com/en-au/service-specific-terms-
               | deve...
        
               | vasco wrote:
               | Well bad example, but as someone else said, replace with
               | any other large non video service. I'm not making this
               | up, I had calls with sales. And like I said, I don't
               | think this is surprising, it's like "infinite bandwidth"
               | deals from ISPs and phone data plans, etc. It's a
               | reasonable expectation that you'd have to pay at some
               | threshold.
        
               | benatkin wrote:
               | Frankly it's none of y'alls beeswax what medium of
               | content I'm deploying. I can understand restrictions on
               | illegal and offensive content. I won't be using
               | Cloudflare if including a file or even putting some
               | base64 in my html file will be a ToS violation.
               | 
               | It's these petty restrictions that make these pricing
               | policies convenient, and it hurts the market :(
               | 
               | https://en.wikipedia.org/wiki/Dumping_(pricing_policy)
               | https://pricecontrol.biz/en/dumping-from-a-to-z/
        
               | JonoBB wrote:
               | What about hosting video on R2 and using the CDN?
        
           | ganoushoreilly wrote:
           | That particular story / case had a lot more context to it
           | that we weren't given. I wouldn't be ready to place any kind
           | of merit on it without hearing more. I also think given the
           | OP's industry it's likely there were issues with IP
           | reputation. Could it have been handled differently? Probably.
           | In this case I think it would have been smarter to just part
           | ways upfront and let the client know it's not going to work
           | out. I suspect the contract was designed to say.. we don't
           | see the value in this relationship.. but at this price we'll
           | make it work type deal. I don't think that's the right way to
           | go, but I hardly believe this is how they operate.
           | 
           | I've used their free -> enterprise services in multiple
           | companies and clients. Haven't had a single bad experience
           | with them yet. Always helpful, if a bit delayed at times.
        
             | ndiddy wrote:
             | It doesn't seem like Cloudflare has any problems with
             | online gambling, especially since the first email the
             | author got from Cloudflare came from someone in their
             | "Gaming & iGaming" division. There's people in this thread
             | in other industries who have had similar experiences with
             | them.
             | 
             | IMO the biggest problems are how Cloudflare kept inventing
             | excuses like "issues with account settings" to get the
             | customer on the phone with their sales team, and the mixing
             | of "trust and safety" with sales (like deleting their
             | account for ToS violations after the CEO mentioned talking
             | to a competing CDN).
        
               | ganoushoreilly wrote:
               | I don't know that I can trust the perspective of the Op
               | here. Gaming and Gambling aren't the same thing. We don't
               | know that they invented excuses here either. I would also
               | suspect the comment about a competing CDN was used by the
               | OP to try and gain leverage and it failed.
               | 
               | All i'm saying is we can't make a determination of right
               | and wrong without more data. All things considered, it
               | reads more to me that the data withheld is on the
               | original OP side rather than the CF side.
               | 
               | Either way, it's a unique one off. Most of the mentions
               | in this thread of this behavior all rely on this one
               | experience. I think that in of itself is probably a
               | positive on the side of cloudflare. If it were
               | institutional that they treat clients like this we would
               | hear it regularly.
        
               | jsheard wrote:
               | > Gaming and Gambling aren't the same thing.
               | 
               | iGaming is a euphemism for online gambling.
               | 
               | https://assets.ctfassets.net/slt3lc6tev37/4SyI8LW6SeJAGPW
               | wZY...
        
               | ganoushoreilly wrote:
               | Interesting, thanks for the link to the asset too.
        
               | jsheard wrote:
               | Gambling is often just refered to as "gaming" by the
               | industry and legal system, so the word is like "drinking"
               | in that it's both specific and non-specific depending on
               | context. English is a very well thought out language.
        
         | uncertainrhymes wrote:
         | I've always wondered if there is an accounting benefit for
         | them. Can the free tier be charged as 'marketing'? No idea how
         | you would internally break up the costs, but it could make your
         | margins look better.
        
         | crowcroft wrote:
         | It's a very elegant business strategy because you have one
         | clear focus (handle loads of bandwidth), but it can be
         | expressed in so many ways (DNS/Caching, object storage, video
         | delivery/streaming, static site hosting).
        
         | AnthonyMouse wrote:
         | > Bandwidth Chicken & Egg: in order to get the unit economics
         | around bandwidth to offer competitive pricing at acceptable
         | margins you need to have scale, but in order to get scale from
         | paying users you need competitive pricing. Free customers early
         | on helped us solve this chicken & egg problem.
         | 
         | I'm not really sure how this works.
         | 
         | Suppose you have paying customers and for that you need X
         | amount of bandwidth. If you add a bunch of free customers then
         | you need X + Y bandwidth. But the price of X + Y is never going
         | to be lower than the price of X, is it? So even if the unit
         | cost is lower, the total cost is still higher and you haven't
         | produced any additional revenue in exchange, so how can this
         | produce any net profit?
        
           | chippiewill wrote:
           | The point is that that you get your paid offering down to a
           | lower price point because you have the volume to get the
           | cheaper peering deals. Because your paid offering is cheap
           | you get even more volume from paying customers which offsets
           | the loss you made.
        
           | mugsie wrote:
           | it may be, especially if the ISP in question just does direct
           | peering with you, your unit cost can drop to ~ $0/MB, and you
           | stop paying Cogent/Verizion/HE unit cost for facilitating the
           | connection from you to the ISP.
           | 
           | Works for the ISP too, one off cost for them to drop there
           | side of the bill down
        
           | bauruine wrote:
           | If you send 10Gbit/s to an ISP you have to pay for transit to
           | reach it. But if you send 100Gbit/s+ the ISP suddenly is
           | willing to not only peer for free with you but may even host
           | the servers for you in their data center for free. [0][1][2]
           | So yes being bigger can absolutely save you costs.
           | 
           | [0]: https://www.cloudflare.com/partners/peering-portal/
           | 
           | [1]: https://openconnect.netflix.com/en/
           | 
           | [2]:
           | https://support.google.com/interconnect/answer/9058809?hl=en
        
           | Ugohcet wrote:
           | The thing with ISPs is the small guys are more likely to have
           | to pay, and the smaller you are the more likely you are to
           | pay more.
           | 
           | If you are a Tier 1 ISP, everyone is willing to pay you to
           | carry their traffic and other Tier 1s just make peering
           | agreements with you.
           | 
           | If you're johnscheapvps.com, you're likely to pay all your
           | upstream ISPs for your traffic. If you're GCP or, say,
           | digitalocean.com, everyone would love to be paying you to get
           | faster access to all the sites hosted on your platform (and
           | because paying you is probably going to be cheaper than their
           | regular upstream)
        
         | benatkin wrote:
         | > Cloudflare had decided long ago that they wanted to work at
         | an incredible scale.
         | 
         | This reminds me of the story of how Jeff Bezos bought
         | relentless.com. The rest is history.
         | https://pluralistic.net/2022/11/28/enshittification/
        
         | nickcw wrote:
         | I think this is the important part
         | 
         | > Today we continue to see that benefit in regions where our
         | diversity of customers helps convince regional telecoms to peer
         | with us locally, continuing to drive down our unit costs of
         | bandwidth
         | 
         | If you can peer your traffic you can send it for free.
         | 
         | So lots of small customers, despite not paying anything, is
         | helping to reduce bandwidth costs for Cloudflare to zero.
         | 
         | If they've reduced bandwidth costs to zero then they can afford
         | to give it away for free.
         | 
         | I can tell you from personal experience that getting some ISPs
         | to peer with you is hard unless you are exchanging lots of
         | traffic already.
         | 
         | This is a clever playbook that has made Cloudflare a tier 1 ISP
         | in an age when that is extremely difficult.
        
         | DrBenCarson wrote:
         | And this works IME
         | 
         | I use Cloudflare for hobby projects 90% of the time because
         | it's free. That dramatically increases the likelihood I
         | advocate for their offerings in the enterprise
        
       | jcastro wrote:
       | I still cannot believe the pricing on R2, unlimited egress. It's
       | absurd, I love it!
        
         | shermantanktop wrote:
         | Loss leaders are like that.
        
           | cbg0 wrote:
           | Bandwidth has become super cheap nowadays. Even on a CDN if
           | you have a large enough commit the prices go very low, so you
           | can imagine what the real cost must be:
           | 
           | > In Q1 of this year, I completed my yearly CDN pricing
           | survey of over 500 customers and saw the lowest pricing rates
           | I have ever seen for the largest customers, as low as
           | $0.00038 per GB delivered in the US. Blended pricing globally
           | at $0.0006. (Please note, this doesn't mean these are the
           | prices you should be asking for or paying!) Lower pricing is
           | okay if traffic and commits are growing, but they aren't
           | 
           | https://www.streamingmediablog.com/2024/05/cdn-pricing-
           | press...
        
         | pseudosavant wrote:
         | And their free tier is 10GB of free storage.
        
       | xd1936 wrote:
       | The OP doesn't link to Cloudflare's (repeated) explanation about
       | this exact topic.
       | 
       | https://blog.cloudflare.com/cloudflares-commitment-to-free/
        
         | MattSayar wrote:
         | Oh
        
         | parineum wrote:
         | I suspect they also greatly benefit from developers using them
         | for hobbies and suggesting that their workplace use them in
         | turn. Though, that's much harder to track.
        
         | Narciss wrote:
         | This ^
        
       | i_have_an_idea wrote:
       | The reason it's free and with unlimited bandwidth is that it's
       | not.
       | 
       | Unless you stay very small, you'll eventually get on the radar of
       | the sales team and you'll realize the service is neither
       | unlimited nor free. In fact, you'll likely have to look at a 5 or
       | 6-figure contract to remain on the service.
        
         | ignoramous wrote:
         | (n = 1 & all) A project I co-develop pushed 30TB to 60TB per
         | month on Cloudflare Workers in the past (for months on end) for
         | $0. No one called us to sign 6 figure contracts.
        
           | i_have_an_idea wrote:
           | wait
        
             | creeble wrote:
             | Do you have a counter example, or is this just your
             | assumption?
        
               | pc86 wrote:
               | There are several counter examples in the comments on
               | this page.
        
               | nickthegreek wrote:
               | none of which seem to have given their bandwidth figures.
        
               | michaelt wrote:
               | Their usage was finite.
               | 
               | So if cloudflare's offer is _really_ unlimited and free,
               | they haven't exceeded it.
        
           | Dylan16807 wrote:
           | Workers are a very different product so I'm not too surprised
           | by that. The main workers payment model is entirely concerned
           | with CPU use and you must be minimizing that.
        
         | is_true wrote:
         | At which point do you think you get in the radar?
        
           | ensignavenger wrote:
           | At the point where the sales team has already hit all the
           | targets that are bigger than you.
        
         | spand wrote:
         | I can second this. Their sales people have such poor behaviour
         | that I am considering moving away simply on principle. There is
         | nothing predictable about being on an enterprise contract and
         | they will hit you with bullshit overage charges like using too
         | many dns requests (wtf??) all of a sudden to force you onto a
         | much larger contract. On the 28th of December no less ! We have
         | used them for a very long time but I am having very big doubts
         | about how much we can use them in the future even though their
         | products are great.
        
           | neonsunset wrote:
           | https://bunny.net/pricing/ <3
           | 
           | (disclaimer: I'm an employee but no commission is earned for
           | this, we just work hard, opinions on HN otherwise don't
           | reflect that of my employer)
        
             | wirelesspotat wrote:
             | Big +1 for Bunny.net - I moved my current company to Bunny
             | and it's been excellent. Super fast (for our PoPs at
             | least), reasonable pricing, love the image optimizer & edge
             | rules (especially for solving header issues when embedding
             | documents), has a Terraform provider, and I was able to set
             | most of it up in a day. Was a night and day difference from
             | GCP's Cloud CDN
        
             | delduca wrote:
             | +1 to Bunny
        
       | pkkkzip wrote:
       | - collect telemetry data they can use in their products
       | 
       | - bandwidth is cheap but the bad actor data they gather directly
       | helps their paid enterprise tools
       | 
       | - people wouldn't pay for it and move to a competitor that offers
       | it free, so its basically a monopoly on a large portion of the
       | sales funnel
       | 
       | - branding message as "we are the good guys we are so generous"
       | as you can see from the comments has worked in their favor
        
       | simonw wrote:
       | I heard a great theory about this recently.
       | 
       | The hardest part of onboarding a new customer to Cloudflare is
       | the bit where you need to switch over to having them manage DNS
       | for you.
       | 
       | If you're under a DoS attack or similar, waiting for DNS changes
       | to propagate is the last thing you want to have to care about!
       | 
       | Cloudflare's generous free tier is an amazing way of getting that
       | funnel started: anyone who signs up for the free tier has already
       | configured everything that matters, which means when they DO
       | consider becoming a paying customer the friction in doing so is
       | tiny.
        
       | nichochar wrote:
       | We're building our startup infra on cloudflare over the other
       | major hyperscalers and it turned out to be an amazing decision...
       | 
       | Generous free tiers, pricing scales very competitively after
       | that, and their interface is not nearly as bad as GCP / AWS.
       | 
       | I highly recommend this stack.
        
         | jgrahamc wrote:
         | Cool. What are you building?
        
           | IncreasePosts wrote:
           | srcbook.com (not OP, just trolling through their profile).
        
         | Strongbad536 wrote:
         | you run compute workloads on there?
        
           | jgrahamc wrote:
           | Yes: https://developers.cloudflare.com/ Look at Cloudflare
           | Workers and Cloudflare Workers AI.
        
         | andrethegiant wrote:
         | Same here!
        
         | tg180 wrote:
         | > their interface is not nearly as bad as GCP / AWS
         | 
         | Underrated.
         | 
         | Until recently, all the features were grouped in a very clear
         | manner within the dashboard. Now, even Cloudflare is
         | complicating its management interface, but they still have a
         | long way to go before reaching the level of confusion of AWS
         | and GCP.
        
         | rc_kas wrote:
         | I feel like my page ranking on Google is lower after switching
         | to Cloudflare. Like google is secretly punishing Cloudflare
         | hosted pages or something.
         | 
         | I have zero evidence to prove anything. Just gut feeling.
         | Anyone else notice this?
        
       | Shakahs wrote:
       | Because they own the CDN and most of the bandwidth is from
       | peering, so it essentially costs them nothing. Netlify on the
       | other hand has to pay per GB to AWS.
        
         | jsheard wrote:
         | Netlify manages to be wildly overpriced even by AWS standards,
         | CloudFront starts at about $85/TB, which isn't cheap by any
         | means, but that turns into $550/TB(!!) if you go through
         | Netlify. They have some of the most obscene bandwidth pricing
         | in the industry by a huge margin, and to add insult to injury
         | they don't allow you to set a spending limit either.
        
       | neya wrote:
       | It's not really free. One day, you get a call from their sales
       | team saying "you're straining our network". I kid you not. We
       | were on a business plan and still got this. When we met them in
       | person, we were asked to upgrade to a $2000+ per month plan. From
       | a $200/mo plan. That's a 10x increase. I searched their TOS,
       | nowhere it was mentioned about "straining their network". Turns
       | out that's just their scammy tactic to get you to pay. We
       | refused. That really left a bad taste in my mouth.
       | 
       | Today, I refuse to recommend any client or startup to them
       | because of this extremely unethical practice. All around, I'm not
       | sure they deserve so much positive press/attention, especially
       | after screwing some of their own employees (one even got super
       | famous live streaming the firing).
        
         | wiradikusuma wrote:
         | You should report that to them. Their CTO multiple times said
         | this in HN.
        
         | dubcanada wrote:
         | To be honest, sales people are sales people. Their job is to
         | sell you on packages, and they will generally do anything to
         | get you to upgrade.
         | 
         | It's not like they threatened to remove you from their service.
         | They asked you and gave you a "canned" reason.
         | 
         | If you don't mind me asking you had a $200 a month plan, and
         | changed to another provider. Did the plan price go up or down?
        
           | threatofrain wrote:
           | If CF is calling you like this then I'm not sure how you're
           | interpreting this as a donation call. They're basically
           | saying you're about to be fired as a customer.
           | 
           | Except now there isn't a clear formalization on how much you
           | were expecting to pay or how much runway or patience CF has
           | left for you.
        
           | nextaccountic wrote:
           | > It's not like they threatened to remove you from their
           | service
           | 
           | They routinely do exactly this
        
           | bradgessler wrote:
           | Sales people work within the policies & frameworks set by a
           | sales organizations whose goals and strategies are set by
           | said organizations leadership team.
           | 
           | This isn't a random sales person gone rouge--its a matter of
           | how Cloudflare chooses to do business with and treat their
           | customers.
           | 
           | The problem with this approach for customers is that it makes
           | there costs entirely unpredictable. What's the stop them from
           | increasing prices from $2,000 on the enterprise plan to
           | $20,000 on the enterprise plus plan?
        
         | johntash wrote:
         | Did you move from cf to someone else, or are you still using
         | them?
        
           | wahnfrieden wrote:
           | I like Bunny because it's prepaid
        
         | gruez wrote:
         | >I searched their TOS, nowhere it was mentioned about
         | "straining their network". Turns out that's just their scammy
         | tactic to get you to pay.
         | 
         | You seem to be pretty cagey about what your usage actually was,
         | and whether it was indeed "straining their network". Were you
         | using more resources/bandwidth than a typical customer would?
         | Most ToS contains clauses that allows the vendor to
         | unilaterally cut customers off if they're an excessive burden,
         | even if there aren't explicit quotas, or are explicitly
         | "unlimited". ISPs don't let you saturate your 1Gbit connection
         | 24 hours a day, even on "unlimited" plans, but I wouldn't call
         | it a "scam" if they told you to upgrade to an enterprise plan.
        
           | rovr138 wrote:
           | straining is also ambiguous and disingenuous.
           | 
           | if we believe the plan was $200 and the upgrade was to a
           | $2,000 plan.. there's no way a $2,000 user would be
           | "straining" Cloudflare's network.
           | 
           | We spend more than that. If we are putting a strain on
           | Cloudflare, they're not at the scale we think they're at.
        
             | gruez wrote:
             | Seems like you don't really have any issue with the
             | underlying business decision (ie. pushing a high usage
             | customer to a higher tier plan) and are only upset about
             | the wording the salesperson used. All the points you've
             | made applies to ISPs as well. Most neighborhoods are
             | probably provisioned well enough that a single customer
             | saturating their 1gbit connection isn't going to bring the
             | network down to its knees, but that doesn't mean ISPs
             | aren't justified in pushing such customers to a higher tier
             | offering (eg. dedicated circuit).
        
               | BoorishBears wrote:
               | Why are you straining so hard and spending so many words
               | to defend general scumminess.
               | 
               | Invisible limits are an anti-pattern, simple as that.
        
               | gruez wrote:
               | See my other comment[1]. I'm not sure why you're
               | straining so hard and spending so many words to defend
               | "general scumminess", like the the right of a gambling
               | site hosting dozens of domains (to evade government bans)
               | on shared cloudflare IPs, or people expecting to get
               | 1.2PB of bandwidth served out of a $200 CDN plan.
               | 
               | [1] https://news.ycombinator.com/item?id=42717005
        
           | sergiotapia wrote:
           | This "straining the network" is the "unlimited pto" of b2b
           | saas. It's all bullshit. Nebulous and you don't really know
           | what you're getting into until you're too locked in and they
           | squeeze you. Don't do business with companies like this if
           | you can avoid it. It's the Datadog model of we'll charge you
           | whatever and make it extremely complicated for you to
           | understand why you're being billed $x this month.
        
           | vvillena wrote:
           | Well, Cloudflare seems pretty cagey about what their prices
           | are, given they don't reveal them to clients until they are
           | completely tied in.
        
           | bogwog wrote:
           | I've seen enough stories exactly like this from other CF
           | customers to believe it.
        
             | gruez wrote:
             | I've seen enough stories exactly like this, where it turned
             | out such usage is unusual and a move to a higher priced
             | plan was justified (eg.
             | https://news.ycombinator.com/item?id=40482505,
             | https://news.ycombinator.com/item?id=34640016,
             | https://news.ycombinator.com/item?id=31336515), that I find
             | it suspicious whenever people act surprised and outraged at
             | cloudflare upselling them, but are cagey about what exactly
             | their site's doing.
        
         | throitallaway wrote:
         | I'm not a fan of Cloudflare's enterprise pricing model. It
         | seems like they'll charge you whatever they'd like to when
         | renewal time comes around, and will play with the numbers to
         | ensure you stay around whatever total they'd like to see. They
         | charge for each protected domain, in addition to sane metrics
         | like bandwidth utilization and number of requests. Charging
         | thousands per protected domain per year is scummy. Maybe I'm
         | just too used to AWS/GCloud/et al. pricing that actually bills
         | me on utilization rather than arbitrary metrics.
        
         | specialp wrote:
         | This is a growing pattern in hosting like Netlify and headless
         | CMSs like Sanity. Their free model is "generous" and then if
         | you go production and start to have overages you get billed
         | exorbitantly for bandwidth and API requests. It is essentially
         | a trap. Once you hit those limits you have very little
         | negotiating power when you hit the "call us for pricing" level
         | and you get outrageous quotes. It costs them very little to run
         | these services so if they can net some minnows that become
         | whales, that is almost pure profit.
        
           | tootie wrote:
           | It's the double-edged sword of both free plans and
           | "transparent pricing". If you just click "buy" and enter your
           | CC info you're subject to their somewhat arbitrary terms of
           | service. Service is cheap and reliable so you don't ask
           | questions. But they can just boot you and there's very little
           | recourse. It's why most big companies want a signed contract
           | that's binding and comes with some kind of mandatory dispute
           | resolution or penalties for non-compliance.
        
       | ejcx wrote:
       | We're incredibly biased since several members of our team worked
       | at Cloudflare, but we spend ~$20 a month on Cloudflare for our
       | startup and it is fantastic.
       | 
       | - Marketing videos on stream
       | 
       | - Pages for multiple nextjs sites
       | 
       | - DNS + Domain Reg
       | 
       | - cloudflared / tunnels for local dev
       | 
       | - zaraz tag manager
       | 
       | - Page rules / redirect rules for vanity redirects we want to do.
       | 
       | The list gets longer every day and the amount of problems we can
       | solve quickly is amazing. The value to money is unmatched
        
       | binary132 wrote:
       | Why does any paid platform have a generous free tier?
        
         | shermantanktop wrote:
         | Right, and why don't all products get priced at cost+? Such a
         | puzzle.
         | 
         | /s
         | 
         | Pricing is not about today's balance sheet, but about the
         | future of the business. If pricing ever becomes about making
         | this month's payroll, the business is probably in trouble.
         | There are exceptions, especially for small businesses.
        
       | naiv wrote:
       | We are currently developing a project and were very open
       | regarding the provider and none came close to Cloudflare pages.
       | 
       | The free geo information in the header alone is already worth it
       | for us so we save money on purchasing a separate ip db but also
       | don't waste time for the separate db call looking up the
       | location.
       | 
       | I was very disappointed by their kv store latency and that d1
       | does not replicate yet. So we ended up comparing a poor man
       | solution in just providing the json at a http endpoint on our
       | webserver vs. quite a few global kv providers.
       | 
       | We set up a promise race and did thourough global tests. Doing
       | the http request beat the global kv store providers by far, even
       | if they have a pop in syd, the cloudflare http request to europe
       | or the us was still faster. We are using Argo though, this might
       | have helped as well.
        
         | Oras wrote:
         | What was the latency for the KV store?
        
           | naiv wrote:
           | between 300 - 1200ms , also very random
           | 
           | I then found bejamas where you can do some nice comparisons
           | like: https://bejamas.com/compare/turso-vs-upstash-redis-vs-
           | cloudf...
        
             | Oras wrote:
             | Thanks! I never thought it could be this bad. 1200 ms is a
             | lifetime for a key-value cache.
        
       | sjoedev wrote:
       | Cloudflare is not profitable [1]. I'm wary of what might happen
       | when they need to become profitable. Could this be another case
       | of a company offering an excellent, cheap product while being
       | propped up by investors, only to later have an "enshittification"
       | [2] phase where they aggressively cut corners and increase prices
       | to make a profit?
       | 
       | [1] https://www.wsj.com/market-
       | data/quotes/NET/financials/annual...
       | 
       | [2] https://en.m.wikipedia.org/wiki/Enshittification
        
         | ganoushoreilly wrote:
         | Leaving out stock compensation in a non-gaap perspective would
         | show they are close. Granted compensation is a real cost to
         | value of shares, It's not as wide a delta as many other
         | companies.
         | 
         | I would suspect they're going the other way and will continue
         | to double down into new areas of services to expand their
         | product line.
        
         | gruez wrote:
         | >Cloudflare is not profitable [1]. I'm wary of what might
         | happen when they need to become profitable
         | 
         | The unit economics are sound. They have 76% gross margin, so
         | it's not like they're selling $10 movie tickets for $8, and
         | unlike companies like uber, they're probably not using their
         | marketing spend to buy revenue (eg. spending $20 in promo
         | credits to get $50 worth of sales). There's nothing wrong with
         | a business that "unprofitable" when their unit economics work
         | out, and are plowing their profits back into expanding the
         | business.
        
         | adrr wrote:
         | Cash flow positive. Margins look healthy. Spend lots of R&D
         | which i would attribute to having $1.6B(2023) of capital on
         | hand and being cash flow positive.
        
       | srmatto wrote:
       | Cloudflare requires a $3,000/year business plan in order to have
       | custom name servers. Namecheap offers this for free.
       | 
       | "Account/Zone custom nameservers are available for zones on
       | Business or Enterprise plans. Via API or on the dashboard."
       | 
       | Update: I say this to further illustrate how they operate.
        
         | edelbitter wrote:
         | Source:
         | https://developers.cloudflare.com/dns/nameservers/custom-nam...
        
       | johnklos wrote:
       | This seems like little more than a sales pitch. For instance:
       | 
       | > Second, companies like Cloudflare benefit from a fast, secure
       | internet. If the internet is fast and reliable, more people will
       | want to use it.
       | 
       | The author doesn't seem to have anything to say with any more
       | substance than this gem.
        
         | nine_k wrote:
         | No, it's not an empty statement. When your site takes 5 seconds
         | to start loading, even sometimes, or if it sometimes fails to
         | load some image or CSS file completely, many visitors will be
         | unhappy to have to return to it, and a lot will just close the
         | tab without waiting.
         | 
         | The pleonasm is not helpful though.
        
       | JohnMakin wrote:
       | As other commenters have mentioned, it is a bit of a bait and
       | switch and not "truly" unlimited - but pretty much this is true
       | for any XaaS that advertises "unlimited" anything. That said
       | though, I still find cloudflare's free basic product incredibly
       | good for the price. The proxy will handle a pretty good amount of
       | load before you get any sales emails. I use some of their
       | enterprise products and I'm extremely pleased, so it is a little
       | hard to complain when I am getting great value out of it. I am
       | however always wary of this not remaining the case forever. For
       | what it is though, I can't really find many comparable products.
       | It's sort of like datadog to me - yes, it's expensive, yes, their
       | pricing can be a bit nebulous and feels bad at times, but the
       | product is still _extremely_ good for what I need it to do and
       | until that changes I guess I 'll just keep forking over dollars.
       | That seems to be the way of things now.
        
       | blue_light_man wrote:
       | Top of the funnel.
        
       | whiskey-one wrote:
       | I understand interconnecting Cloudflare's network and hosting
       | their servers by ISPs builds a beefier Internet and that's great,
       | but isn't it potentially problematic for a small number of
       | vendors to become a significant part of the network? What happens
       | if they go out of business? Are we no worse off than before, or
       | do we worry about equipment that's in limbo unless purchased by
       | another business? Or is it potentially bad but inevitable since
       | investing in growing the Internet requires deep pockets so it
       | will always be the bigger corporations owning large chunks of the
       | network?
       | 
       | Infra like Internet cables under the ocean are to me more obvious
       | things to be purchased by other businesses. ISP-collocated
       | content servers that came to be due to discovered mutual benefits
       | of content and service provider seem to me more complex in terms
       | of managing them in the face of business changes.
        
       | a_imho wrote:
       | Piggybacking on the thread a little, anyone has experience to
       | share using Pages or Workers at scale? Perhaps I bought too much
       | into the JAMstack hype, but it seems like a much more convenient
       | approach compared to the k8s rube goldberg machines every other
       | shop is utilizing (assuming they work and scale as advertised on
       | the tin). Wondering what are some drawbacks or even show
       | stoppers.
        
         | asadm wrote:
         | I have done a few products, X million WAU, workers/pages scale
         | really well. I haven't had any issues. I know docker/k8s
         | extensively (and have scaled them previously).
         | 
         | Drawback: less nodejs api, so limited apis.
        
       | TimLeland wrote:
       | Cloudflare offers a lot for free. I think they are able to cover
       | the free users from how much they charge enterprise customers.
        
       | hk1337 wrote:
       | It's kind of the same reason Google does it. There's a saying
       | about this that I do not recall how it is phrased but it's
       | something to the effect of, if you're not paying for it you're
       | the product.
       | 
       | You're the guinea pig to help them make the product better for
       | paying clients and to help them market the product usefulness to
       | those that pay.
        
       | zer0x4d wrote:
       | I run a $3m/yr startup on a free tier Cloudflare account. To this
       | day I have no idea why Cloudflare is not charging us for
       | anything. I would have happily paid them for their service
        
         | ArlenBales wrote:
         | Without knowing your bandwidth usage, it's probably because
         | your bandwidth isn't that high? They're not charging based on
         | revenue. Every major law firm in the world could probably be
         | hosted on Cloudflare Free Tier with a basic static website, but
         | still make $100+ M per year.
        
       | zyx_db wrote:
       | Hey Matt! DB here from last summer haha!
       | 
       | cool to see you started writing! looking forward to seeing more,
       | keep it up
        
         | MattSayar wrote:
         | Thanks! More to come, and hopefully see you back in the office
         | after you graduate
        
       | Fokamul wrote:
       | Without Cloudflare there would be many poor malware coders and
       | phishers. Cloudflare are saints!
        
       | pier25 wrote:
       | Pages probably consumes less than 10% of resources compared to
       | their free CDN. Probably even less than 1%.
        
       | TechSquidTV wrote:
       | I'm going to have to ask you to keep your voice down, sir.
        
       | dceddia wrote:
       | Tin foil hat on?
       | 
       | I suspect they also benefit from the massive amounts of data
       | gathering. A huge portion of the entire internet's traffic is
       | going through Cloudflare, SSL-terminated. It's like being plugged
       | into the server-side (unblockable) access log of every website.
       | That would be worth a lot.
       | 
       | I also suspect their support of web attestation is not
       | benevolent. With the level of control they already have, it's
       | increasingly possible for them to flip a switch, with the full
       | support of Apple and Google and Microsoft, so that only
       | authorized devices have access to the web. curl on Linux? Not
       | authorized. Outdated OS? It's up to Apple whether they feel like
       | signing your request - can't expect them to support it forever! -
       | but also you can't access that website without their approval.
       | 
       | I feel like a conspiracy theorist here but this stuff just seems
       | way too close at hand.
        
         | jazzyjackson wrote:
         | Between let's encrypt and Caddy defaults, SSL termination is
         | easy these days and cloudlfares insistence on doing it for me
         | has turned me away from their products. I gather that reading
         | the logs is part and parcel of their product, as the gatekeeper
         | to high traffic sites they need all the signals they can get
         | for what malicious traffic looks like.
         | 
         | I don't think it requires a conspiracy, it's just a market
         | demand for such a product
        
       | snapplebobapple wrote:
       | It's always about creating technical debt at your org so that
       | when they come to charge you 10-100X what some service is worth
       | it's less painful to overpay them than it is to switch.
        
       | bluelightning2k wrote:
       | As hardware gets cheaper, and economies of scale get bigger, it's
       | way way cheaper to provide free stuff than spend on sales and
       | marketing.
       | 
       | Works best at the extremes
        
       | sergiotapia wrote:
       | I've heard horror stories, where once you hit a certain limit
       | they squeeze the hell out of you. And by that point in time you
       | are locked in and forced to make a deal.
       | 
       | It's made me not use cloudflare for future products. Just charge
       | me upfront what you need to make a healthy margin and let's do
       | business!
        
       | richardw wrote:
       | In terms of brand, Cloudflare reminds me of Google during the
       | idealist "don't be evil" phase. Giving away lots of free and
       | benefiting from massive mindshare. I feel similar about
       | Cloudflare now as Google then: very positive and wouldn't
       | begrudge them any work contracts.
       | 
       | I feel like Google started on an extraction ratchet and hasn't
       | stopped. I used to put everything there and now barely anything.
       | The change in brand for me has been massive.
        
       | theyknowitsxmas wrote:
       | HNer gets his casino site shut down and extorted into buying
       | Enterprise for $120k/yr, there's an unwritten limit of 10TB.
       | https://news.ycombinator.com/item?id=40481808
        
         | frenchtoast8 wrote:
         | From the thread and related discussions, Cloudflare's reasons
         | probably had nothing to do with bandwidth used. I also recently
         | signed up for Cloudflare and pushed 20 TB per month on their
         | free plan, I specifically asked Cloudflare if this was okay and
         | they said yes. YMMV
        
       | 1a527dd5 wrote:
       | Probably not the place to post this feedback, but in general I
       | get excited about what Cloudflare have been releasing in 2024.
       | I'm borderline desperate to try them out in a business setting.
       | 
       | The only thing that really stops me is the horror stories I hear
       | about random billing issues and on top of that account closures.
       | 
       | That is something I'm _never_ worried about with AWS.
       | 
       | On the off chance that someone from CF is reading this feedback.
        
       | qwertox wrote:
       | For at least the last decade, Cloudflare has made the impression
       | on me to be what Google wanted to be, in terms of "being good".
       | 
       | I can't remember when it was the last time I've heard something
       | bad about Cloudflare. Then again, I don't use any of their
       | services, even if I have an old account with them. I never saw
       | the need to use them, but like what I see about the products they
       | offer.
       | 
       | They seem to be doing much more good to the internet than causing
       | trouble.
        
         | folgoris wrote:
         | Are you serious? It seems that cloudflare is one of those
         | companies that doesn't make itself heard much because it's
         | better that people don't know how much pieces of sh*t they are.
        
       | jokethrowaway wrote:
       | This strategy works incredibly well and it's a continuation of
       | their free dns proxy / caching service. It's a no brainer: the
       | quality of the free services is unbeatable.
       | 
       | At the same time, everytime you need to buy something, you'll
       | think "should I add a new cloud service or just buy Cloudflare?"
       | 
       | I don't like their almost monopoly-position but it's so good I
       | use Cloudflare for all my projects and I keep recommending
       | Cloudflare to all my clients.
       | 
       | In that regard, they remind me of a young Google.
        
       | hacka22 wrote:
       | you forgot to mention that Cloudflare is the by far the largest
       | MITM operation on this planet
       | 
       | oh, btw, hello NSA o/
        
       | greenchair wrote:
       | here's a piece of life advice for you: if it don't make sense,
       | theres a buck in it.
        
       | _benj wrote:
       | I find myself often suspicious of "free" tiers, because it seems
       | to be that 1. the terms can change at any time or 2. "free" can
       | be removed at any time.
       | 
       | I had used CF Pages and I really really liked all the tools it
       | gave me, but free didn't sit well with me. I switched to CDN
       | bunny.net for hosting my personal site and DNS and I pay $1/mo,
       | which is their monthly minimun payment. It doesn't have facny
       | stuff like github intergation or such, but I feel more at peace
       | actually knowing what I'm paying for.
       | 
       | I wish CF would have a personal pricing level, I'd be more than
       | happy to pay them and have a customer relationship instead of a
       | freemium user relationship with them!
        
       | nycdatasci wrote:
       | Slightly off topic, but also curious why Cloudflare doesn't put
       | more effort into policing content of Pages, which are frequently
       | used by bad actors.
       | https://www.bleepingcomputer.com/news/security/cloudflares-d...
       | 
       | Examples: https://pending-revew.pages.dev/
       | https://r2-cmq.pages.dev/ https://ampgoat-ligaciputra.pages.dev/
        
       | koakuma-chan wrote:
       | Everything has a limit.
        
       | joshlk wrote:
       | Other than bandwidth, is there any other performance differences
       | between Cloudflare and GitHub Pages?
        
       | ingen0s wrote:
       | CF super fan since they released. Nice write up btw.
        
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