[HN Gopher] Nobody cares
       ___________________________________________________________________
        
       Nobody cares
        
       Author : fzliu
       Score  : 184 points
       Date   : 2025-01-15 04:15 UTC (18 hours ago)
        
 (HTM) web link (grantslatton.com)
 (TXT) w3m dump (grantslatton.com)
        
       | theamk wrote:
       | The sad part, the "do not care" attitude is infectious. Maybe
       | there is a bright-eyed programmer who just joined and who wants
       | to make UX better.
       | 
       | They are full of enthusiasm, but nobody (around them) cares.
       | 
       | They are fixing the most annoying bugs that users complained
       | forever about.. but they is not recognized, because nobody
       | (around them) cares.
       | 
       | They hope to show a good example but nobody cares. Instead they
       | get negative feedback when instead of blindly implementing
       | horribly-designed feature, they are trying to fix it so it won't
       | be so user-hostile.
       | 
       | Eventually they give up and stop caring. When asked what they
       | like about the job, their answer is "stability" and "job
       | security".
        
         | EGreg wrote:
         | So basically, it's like showing stuff to HN?
         | 
         | Here, I'll demo it:
         | 
         | Hey guys I built a totally free, open-source platform that
         | helps _you_ build a ton of different things that previously
         | were only available to large corporations like Facebook,
         | Twitter, and guys like Trump who spent millions on TruthSocial.
         | All you have to do is play with it, and you 'll start to have
         | superpowers. It is the LLaMa of social networks. Enjoy:
         | 
         | https://github.com/Qbix/Platform
         | 
         | I spent more than 10 years on it and am giving it away
         | completely for free to anyone who bothers to look.
         | 
         | Watch the result of this post.
         | 
         | PS: The truth is, it's not about what you built, it's about how
         | you present it, where and to whom. Context matters... a lot!
        
           | satvikpendem wrote:
           | Downvoted because this is off topic and should be on a proper
           | Show HN, not in a random thread.
        
             | EGreg wrote:
             | I think it's on topic as it shows exactly what OP was
             | talking about ( _Instead they get negative feedback_ ) is
             | not confined to workplaces, but is prevalent right here,
             | too. "No one cares" is almost correct. Some people will
             | care, but most will downvote you and criticize you.
             | 
             | Oh by the way ... I tried doing a "Show HN" with it. It
             | just got buried after getting 1 like. If you post something
             | that people take _a while_ to engage with, then they don 't
             | come back to HN to upvote it fast enough. So it gets
             | eclipsed by stuff that's memey and fun. Result: no one
             | cares.
        
               | spencerflem wrote:
               | I feel like there's "nobody cares about what I do" and
               | "nobody cares about how they affect other people" which
               | are related but subtly different and imo. GP was more
               | about the first and TFA more the second.
        
               | dijksterhuis wrote:
               | you did a Show HN and it sounds like it didn't work out.
               | that sucks to hear pal.
               | 
               | it might be worth taking some time to reflect on what
               | your part in that was and what you might do differently
               | next time.
        
               | EGreg wrote:
               | My part was posting the link
               | 
               | Sometimes the same link can go viral and other times it
               | doesnt
               | 
               | But the real issue is when people follow the link and get
               | enagaged and dont come back to HN to upvote it fast
               | enough before it scrolls off the page
        
           | treve wrote:
           | OP is talking about folks caring about making their
           | environment a bit better, care about their craft or care
           | about making an effort to make the world a better place. It's
           | not really the same thing as your work not resonating with
           | people.
        
             | EGreg wrote:
             | When I said OP I meant theamk
        
           | jondwillis wrote:
           | You've been making commits for four months?
        
             | EGreg wrote:
             | Check the github for a repo named PlatformHistory. I pruned
             | it 4 months ago and broke up the whole monorepo into
             | subrepos
        
           | jdenning wrote:
           | I just took a look at your project - you really need to
           | simplify the README. I read the whole thing but it's still
           | not clear to me what you app actually does.
           | 
           | I have no idea what a "Social Operating System" is supposed
           | to be. Seems like it's a web/mobile app framework, but it's
           | completely unclear why I would want to use it. You need an
           | "elevator pitch".
           | 
           | There are hundreds of frameworks, if you want developers to
           | use yours, maybe show some example code? No one is going to
           | spend a bunch of effort trying to build with your framework
           | if they can't see an advantage.
           | 
           | Not trying to be a hater, I care and want you to succeed
           | 
           | Edit: just read some of the links in the readme - so it also
           | has something to do with crypto and micropayments? Why would
           | I want to use your "QBUX"? Would a developer only be able to
           | get paid in your crypto? If so, why should they trust that
           | you won't rugpull? If you want people to care about your
           | project, you need to think about what _they_ care about (pro
           | tip: nobody cares about making you rich via support contracts
           | or shitcoin schemes. Sorry.)
        
             | theamk wrote:
             | See also: Zombocom problem [0]
             | 
             | [0] https://news.ycombinator.com/item?id=42542280
        
           | theamk wrote:
           | I don't think it's similar at all, unless you have some sort
           | of directors/investors telling you what to do (based on your
           | comments, you don't)
           | 
           | I (and OP) was talking about people who have power over the
           | product (software engineers, managers, designers) not caring.
           | 
           | In your case, people with power over product (you) clearly
           | care very much, it's just the product is not interesting to
           | others. (Which kinda makes sense? It's yet another PHP
           | framework with AI and Crypto, and there is plenty of them...)
        
         | mulnz wrote:
         | These people show up, offer trivially incorrect or untenable
         | solutions to the trickiest problems. Rarely do they have the
         | insight that fixes them. Often they do things that introduce
         | more risk.
        
           | spencerflem wrote:
           | That's one possibility -
           | 
           | Here's a story of the burnout of one of the GNOME terminal
           | maintainers
           | 
           | https://gitlab.gnome.org/GNOME/vte/-/issues/259
           | 
           | In a situation where no amount of effort seems to be enough
           | its really easy to not see the point anymore
        
           | theamk wrote:
           | Not all problems are tricky, there are plenty of easy-to-fix
           | bugs that go unfixed.
           | 
           | For example, there is an internal product that I use daily
           | that has broken http links in error/status messages.
        
       | PoppinFreshDo wrote:
       | I think this is just the flip side of disengaged workers and
       | managers.
       | 
       | https://www.gallup.com/workplace/654911/employee-engagement-...
       | 
       | To _care_ is to be _engaged_.
        
       | spencerflem wrote:
       | Why should someone working at big tech care? Their mission is ,
       | generally , to 'capture value' from elsewhere and in the process
       | make the world worse. Hard mission to get behind.
       | 
       | And why should a 7/11 worker care? Their employer doesn't care
       | about them. Minimum wage / minimum effort and all that.
       | 
       | And Elon Musk as the sole positive example is so lame.
       | 
       | All this bothers me because despite everything I _do_ still care.
       | But finding a way to express that is so hard. And after a while
       | of it not mattering its hard to justify. And finding somewhere
       | where your work actually matters seems impossible when we 're
       | funding everything except what's important
        
         | afinlayson wrote:
         | Agreed about Musk. Elon Musk as an example of caring, is
         | ignorant of his actions vs his narrative. Example him saying he
         | says he's the best diablo player in the world, vs seeing him
         | play poorly.
         | 
         | We live in a world full of people doing good who don't do it
         | for the "player 1 energy"
        
         | kmoser wrote:
         | > And why should a 7/11 worker care? Their employer doesn't
         | care about them. Minimum wage / minimum effort and all that.
         | 
         | Because their actions affect the customers they interact with,
         | who have no direct bearing on their jobs or salaries. To make
         | your customers suffer because you're angry at your boss is
         | misdirected at best, and selfish at worst.
        
           | spencerflem wrote:
           | No that's true- I totally believe that everything is
           | connected, that by putting good energy into the world you
           | make other people's lives better and in return feel good
           | about yourself and inspire others to do good as well.
           | 
           | There's a certain amount of lack of agency and connection
           | that the modern worlds taken from us though. A McD's employee
           | doesn't see the same customer twice. They're thoroughly
           | disconnected from whether the company makes record profits or
           | not. They are not empowered to change things. And management
           | is often putting out bad energy.
           | 
           | The incentives are such that caring is more effort than not
           | and doesn't accomplish much other than appealing to internal
           | pride. If that gets grinded down its over.
        
       | mulnz wrote:
       | This is a bullshit take considering the amount of pressure put on
       | the average worker and their family in the US.
       | 
       | And in software youre going to have to close a ticket or two that
       | piss you off. You want to chase bugs into the sunset and never
       | deliver new features? Cool, see you in Japan bro.
        
       | russsaidwords wrote:
       | Don't let the bastards grind you down.
        
         | jfengel wrote:
         | Too late. Too many bastards. Too much grinding.
        
       | medhir wrote:
       | I relate to this a lot. Someone is referring to this take as
       | "bullshit" contrasting the experience of the average worker to a
       | software engineer.
       | 
       | I'd argue the average worker is in the position they're in
       | because of a whole chain of people that couldn't be bothered to
       | care.
       | 
       | Our government has let go of its principles, because no one in
       | charge could be bothered to give a fuck. There's a certain
       | nihilism to life in the US in 2025 that has been enabled entirely
       | by people not speaking up.
       | 
       | I'm myself guilty of staying on the sidelines. Starting to
       | realize that perhaps I need to be louder, because no one else is
       | speaking up and that "giving a fuck" is something that must be
       | led by example.
        
         | paulcole wrote:
         | > I'd argue the average worker is in the position they're in
         | because of a whole chain of people that couldn't be bothered to
         | care.
         | 
         | This is a lame excuse. My caring is a choice I make. I can
         | choose to care whether you care or not. I make the choice for
         | myself.
        
         | lazide wrote:
         | Just wait until you try to speak up and get destroyed. Why do
         | you think folks don't speak up?
        
           | medhir wrote:
           | so... the fear of speaking up should lead to staying silent?
           | what exactly are you advocating for here
        
             | lazide wrote:
             | I'm not advocating for anything. I'm pointing out the cause
             | of the effect you're noting.
             | 
             | Concretely, I suspect it's a side effect of 'how dare they'
             | type political attacks and increasing balkanization. What a
             | lot of folks would call 'California style politics'.
             | 
             | Short of everyone taking a step back and actually
             | evaluating what they want/need as people and having a
             | productive conversation about it and a useful compromise
             | (hah!), I imagine we'll just end up with a 'strong man' who
             | can do all the 'bad things' necessary to pull everyone
             | together into a consistent direction despite whatever hate
             | might be thrown in their direction.
             | 
             | Though typically that is just what someone pretends to be
             | so they can loot everything... at least unless people are
             | really careful to look at the persons track record of
             | outcomes instead of what they are saying right now. And
             | since everyone will be all angry and pissed off while this
             | happens, lots of room for various bullshit to happen,
             | 'others' to be made and punished, etc, etc.
             | 
             | Oh wait....
             | 
             | And yes I know this is a symptom of the problem, but I've
             | also literally had enough of my life destroyed trying to
             | discuss elements of this already to not do anything else.
             | Murder anyone trying to be a hero, and what else is going
             | to happen? You'll either have villains, dead bodies, or
             | cowards.
        
       | astroalex wrote:
       | > Have been to the DMV? It sucked? There is a human being whose
       | job it is to be in charge of the DMV. They do not care that it
       | sucks.
       | 
       | Maybe I'm just lucky, but I've actually never had a bad
       | experience at the DMV here in Seattle. The staff have been
       | efficient, fast, and friendly every time.
        
         | OJFord wrote:
         | Maybe I'm just not American, but I've never had to go at all,
         | it's just a bizarre TV/movie thing.
        
           | Ekaros wrote:
           | I think I have dealt with such organization thrice in my
           | life. 3 driving tests. And on all times it was as pleasant
           | experience as possible.
           | 
           | Only complaint I really have with that system is them caring
           | too much. Why does my car need "type certificate" sticker...
           | It is all online and tied to VIN... Replacement cost like
           | 200EUR and then tens more for showing them paperwork new one
           | was ordered...
        
         | p1necone wrote:
         | The idea that the DMV is a particularly awful experience does
         | seem like something that would be especially susceptible to
         | selection bias. Why would anyone ever announce "I went to the
         | DMV today and it was fine"?
        
           | spencerflem wrote:
           | My experience has been that it sucks but not as bad as
           | private customer service.
           | 
           | Getting a refund from UHaul was fifteen hours of pulling
           | teeth. DMV was a 45 minute wait.
           | 
           | Worse in Texas where they dont fund it ofc.
        
           | thayne wrote:
           | Well, now that it is a meme, and the DMVs where I live is
           | actually very effient, I've actually heard multiple people
           | say "I went to the DMV, and actually it was fine"
        
           | johnnyanmac wrote:
           | The service is fine. The lines and waits are horrendous and a
           | DMV never seems to have the seating room for that. So you
           | spend an hour before you even get in the door like you're
           | waiting for a new iPhone or something.
        
         | ivraatiems wrote:
         | I've had experiences with the DMV in three US states, and in
         | two out of the three it was highly efficient and worked great.
         | In one of them it was mediocre to unpleasant, but nothing to
         | write home about.
         | 
         | I suspect the DMVs in LA and NYC are particularly bad and
         | that's why it's a cultural meme.
        
         | zonkerdonker wrote:
         | I've had wonderful experiences at DOL offices (which are 3rd
         | party contracted), not so much at the DMV. Which one are you
         | going to? Honestly worth a drive (or bus ride, depending on the
         | issue) to go to a a decent one
        
         | Over2Chars wrote:
         | Ironically, we may look with fond memories of the days when an
         | actual human being handled our DMV paperwork.
         | 
         | An AI chatbot with an unblinking stare and frozen smile is
         | likely to be your new DMV virtual assistant!
        
         | mikewarot wrote:
         | Indiana's BMV used to be the Kafkaesque when I went with my mom
         | in the 1970s. She waited in a huge line only to find out it was
         | the wrong line...waited again to find she didn't have a certain
         | document and had go home to get it.
         | 
         | About 20 years ago the would check to see if you had everything
         | right as you came in.
         | 
         | Now it's almost magical how fast friendly and efficient they've
         | become for the few times you actually have to visit. Most
         | transactions are online or via mail.
        
       | spencerflem wrote:
       | Or I guess, put another way, IMO this is about Apathy. The
       | feeling where doing things or not doing them, what's it matter
       | anyways.
       | 
       | I think, a lot of the apocalyptic sentiment lately has a lot to
       | do with it. Climate change is already ruining things and will
       | only get worse and also has started getting worse faster.
       | Politically, economically, things are pretty hopeless. What use
       | is picking up trash or wearing a nice shirt in the face of all of
       | this. What are we building towards, and does anything I do mean
       | anything
        
       | monkeycantype wrote:
       | Nah, I moved from a big city where people are feeling squashed by
       | the pressure, to a small town, where people feel a bit more
       | relaxed, and I am constantly surprised by how much of a shit
       | people give. I'm not advocating for small towns here, I like the
       | city, I'm advocating for making a society where we act like
       | people matter and stop calling anyone who doesn't want to kick
       | everyone in the teeth to get ahead a communist, and stop calling
       | people who do inspiring visionaries
        
         | hattmall wrote:
         | I've lived in most every manner of setting the US has to offer.
         | The best by far is the micro-urban settings. Where as opposed
         | to a small town with strip malls and neighborhoods, there is
         | high density around an urban center that pretty much
         | immediately transitions to rural. That way you can still have
         | walkability and the mix of bars / restaurants / activities that
         | urban settings inspire without all the overhead of actual large
         | cities. Even when I lived in large cities I spent most of my
         | time in just a few blocks. So a few blocks of city and then all
         | the recreational activities of rural areas is pretty great.
         | 
         | There's still issues with people not caring, but it seems like
         | those are more so outliers than anywhere near the norm and it's
         | a lot more expedient to get in contact with someone that does
         | care and can take actionable measures where there is a problem.
         | 
         | Just as an example there was a water leak from the municipal
         | system in the right of way in front of my house. It was
         | repaired quickly but they had to dig up a lot of the yard,
         | which they filled back in. But after a few heavy rains it
         | washed out a fair amount. It was a little annoying but I just
         | said "Oh well". A few years ago in Atlanta my neighbors had
         | reported a sinkhole FOR YEARS, and nothing was done about it
         | until it finally caved in and swallowed an entire intersection.
         | 
         | I had a friend come over though and this had been like 3 months
         | and he asked about the hole. I told him the situation and he
         | just said "Call the city and tell them you need dirt." So I
         | did, and told someone that took a message. A couple hours later
         | they called me back and confirmed my address and that I needed
         | dirt. He said they were busy but would do it tomorrow, and sure
         | enough the next day they came with a dump truck, a trailer of
         | equipment and filled in the hole, compacted the area, smoothed
         | it all out and planted grass. All in 24 hours for a problem
         | that impacted no one but me.
        
       | jeffreygoesto wrote:
       | I want to live in a community where everyone cares.
        
         | spencerflem wrote:
         | This is largely a political problem, I'd start there
        
         | ivraatiems wrote:
         | Trust me: You don't. You'd go insane.
         | 
         | See for example everyone who has to live with an HOA.
        
           | liontwist wrote:
           | Is that what caring about people in your community looks
           | like? Or some kind of property value paranoia and sense of
           | control.
        
           | jeffreygoesto wrote:
           | Classically underspecified, you are right. The care has to be
           | about others and respecting them, not about oneself. Like in
           | a good partnership. Care about giving, not taking.
           | 
           | But as the article frustratedly states, it usually goes the
           | other way. Like Jethro Tull progressing into desillusion from
           | 
           | https://m.youtube.com/watch?v=luDfuZkeqKU
           | 
           | to
           | 
           | https://m.youtube.com/watch?v=f7SGq7jMdSU
           | 
           | This planet is such a beautiful marble and all we do is
           | trample it with our feet. Guys, make a random somebody smile
           | today, will ya?
        
         | andrewstuart wrote:
         | That's Japan.
        
           | lazide wrote:
           | Eh, Japan is mostly a place where everyone is afraid to not
           | 'be Japanese'. It can be quite stressful.
        
         | janislaw wrote:
         | Reading the original article I reflected: "I can totally see
         | how this can happen, but for some reason it doesn't happen
         | where I live"
         | 
         | I moved to Switzerland 9y ago. People care. I believe this is
         | due to high trust society which evolved not that long ago from
         | small, poor, tightly woven communities.
        
       | lnsru wrote:
       | I am the guy who cares or cared! I will bring lost lady back to
       | care home. I will help a kid to find his lost key in the
       | playground. I will start fixing technical debt in a product at
       | work. While two first cases were naturally the right thing to do
       | I didn't expect anything. With technical debt I was stopped
       | because I was wasting company's resources. I observe in my diary,
       | that I am turning into do not care type person. One can't cary
       | about every pothole in the world.
        
         | soulofmischief wrote:
         | Please never give up the fight against entropy. We can keep the
         | flame alive a little longer.
        
         | tolerance wrote:
         | Resist the cold churn toward pride-fueled apathy that this rant
         | exhausts.
         | 
         | After reading this, if this is supposed to demonstrate the
         | psyche of the sort of person who "cares", I really hope he
         | keeps indoors and spends a little bit more time on his self
         | before stepping out on others.
        
           | lnsru wrote:
           | The thing is that I might be another psycho. But there is a
           | city center, winter and an old women with blueish hands.
           | Wearing no proper shoes and having only a sweater. There are
           | hundred other caring and loving persons and missionaries
           | around, heavy car traffic too. But somehow I am the one
           | bringing her to the care facility a mile away. How can it
           | happen!? Why do you think, that only a Good Samaritan can
           | care and a psycho can't?
        
             | tolerance wrote:
             | Well, pardon me. It doesn't seem to me like you've gone
             | mad, but if you are a psycho indeed, I don't want to do you
             | further harm.
             | 
             | If you really are "all right" and just an honestly styled
             | man trying to cultivate good in a barren city with crushed
             | soil and souls, then I reckon there's some care in you of
             | some kind much to be desired from others and you know it.
             | 
             | And I suspect that it's the psychos who believe that
             | they're "Good Samaritans" and if your word is true then we
             | can tell that apparently they're unwilling to provide
             | actions that confirm their claims. Crazy.
             | 
             | So, my guess is maybe the world's gone so mad that anyone
             | trying to behave sane looks strange, and the ones who are
             | mad pretend to be right until wrong shows up.
        
               | lnsru wrote:
               | Sorry, but it's in German: https://www.tagesspiegel.de/ge
               | sellschaft/panorama/sterbenden... Society is that far,
               | that some people just step over the corpse to reach ATM
               | and get some cash. World is gone mad and numb to the pain
               | of others. So don't be shy if you sometimes help others.
        
               | tolerance wrote:
               | > ,,Ich gehe einfach nur rein, mache meine Erledigungen
               | und gehe wieder."
               | 
               | What a world. And what a way that this phrase can mean
               | different to different people depending on what a person
               | perceived to be their duties and their deeds.
               | 
               | Thanks.
        
       | maximinus_thrax wrote:
       | What a worthless rant. There are big problems and there are small
       | problems and/or inconveniences. People do care, when they have a
       | budget for caring. Unfortunately the modern world depletes that
       | budget with the day-to-day life. I live close to where the author
       | does and trust me, the city has way bigger problems to deal with
       | than the nitpicky bullshit OP is calling out. In the suburb I
       | live in, we have an app where the city does receive and implement
       | reasonable recommendations. The reason why is that it's a small
       | town with large pockets.
       | 
       | The rest of the things are just rants aimed at society? big tech?
       | I don't get it.
       | 
       | > When I joined my former Big Tech job, everyone cared. Over
       | time, incentives attracted a different set of people who didn't
       | care as much. Eventually those people became the majority. It's
       | painful to work with people who don't care if you care a lot, and
       | eventually I left because of it.
       | 
       | No. Bullshit take. I used to care. But then in 2008, my employer
       | showed me that I'm not the 'developer! developer! developer!'
       | Steve Ballmer was excited about, I'm just a number on a
       | spreadsheet governed by some pencil pushers in finance. All
       | employers since have showed me again and again that if times are
       | tough, I'm the ballast the company can shed to stay afloat. And
       | in the past 4-5 years they've showed me I'm ballast even if the
       | company is doing great, because 'activist' investors say so. So
       | why should I care? I care about my family, I care about my
       | personal projects, I care about my craft and I care about my
       | health and the people around me. Do I care about your little
       | annoying bug? Fuck no. Why would I? It's not even my intellectual
       | property.
       | 
       | > Have been to the DMV? It sucked? There is a human being whose
       | job it is to be in charge of the DMV. They do not care that it
       | sucks.
       | 
       | I have. It's actually called the DOL where we live, OP. And it's
       | great. I need to renew my license in person because of my
       | disability and it takes me 15 minutes in-and-out, I barely have
       | to stay in line. I also renew my car tabs online exclusively with
       | 0 problems. I really don't understand the DMV meme, at least in
       | Washington state.
       | 
       | > We have examples like Elon who, through sheer force of will,
       | defeat armies of people who don't care. For his many faults, you
       | can't say the man doesn't care.
       | 
       | Oh, you shouldn't have gone there, you lost all credibility my
       | friend.
        
         | spencerflem wrote:
         | I agree the authors examples were all nitpicky and omg Elon was
         | the worst example you could have picked.
         | 
         | But it does touch on a sort of apathy and nihilism that I can
         | feel myself falling towards.
        
           | tolerance wrote:
           | I gather that the worth of this piece lies in relating and
           | resolving _not_ to follow the author's lead.
        
             | spencerflem wrote:
             | For sure
        
       | flymaipie wrote:
       | People do not care because they don't want to suffer all the time
       | they see some lack of effort. Even when there is 80% carers and
       | 20% do-not-carers, 80% will suffer and go into the opposing
       | group. It has upside-down-bowl stability.
        
       | szundi wrote:
       | I care. Title busted.
        
       | ivraatiems wrote:
       | What the author of this post is actually mad about is that most
       | people don't care about _him_. The people who designed the DMV
       | don 't care about him. The people who made the crappy Oracle HR
       | software he probably has to use don't care about him. The people
       | who designed the bike lanes don't care about him.
       | 
       | It's not their job to. They have about a million other
       | priorities, they're not sorry about it, and they shouldn't be.
       | 
       | The DMV, the HR software people, the engineering people, they
       | care about lots of things: Following the laws they are required
       | to follow; maintaining regulatory compliance. Handling the latest
       | set of changes and rules from a higher office who demands they be
       | implemented yesterday. Not overwhelming the underpaid staff they
       | have on-hand. Figuring out how to deal with a generally
       | unpleasant general public, including the guy who wrote this.
       | Holding back an ounce of sanity so they can get home at the end
       | of the day and be happy and not drink themselves to death.
       | 
       | The reality is that life is a series of tradeoffs. Even if I am
       | giving 100% at work (and I have a family and a life, so often I
       | am not), that 100% does not get allocated entirely or even mostly
       | to "deliver the best experience for the specific needs of the
       | author of this article." It's dedicated to getting work out the
       | door at an acceptable level of quality; monitoring our systems so
       | they don't crash and lose us money; complying with the rules and
       | procedures my employer demands I comply with; being tolerable and
       | decent to my colleagues so they don't resent me and make my life
       | harder. If I think about the needs of _one specific_ customer out
       | of the millions that transact business with my employer every
       | day, it 's because something extraordinary has happened with
       | implications for one of the things above.
       | 
       | What sets people like Elon apart is that they are single-mindedly
       | dedicated to getting people to appease them, and also pretty good
       | at it. All Elon cares about is whatever interests him day-to-day,
       | his ego, his impact on the world, whether people like him or hate
       | him. He's "successful", by this author's metric, because he's
       | self-obsessed.
       | 
       | All that said, the UK has a phrase for someone who cares only to
       | do the bare minimum: a jobsworth, as in, more than my job's
       | worth. A jobsworth is unhelpful on purpose, or because enforcing
       | apathy is more valuable to them than doing anything that might
       | impose upon them later an obligation to act. The thing is - those
       | people are universally reviled. They are not liked or approved of
       | in society. They're also a severe minority.
       | 
       | Most people are doing their best to stay above water on a dozen
       | different things, and you are only one of them. The author ought
       | to have some humility and realize that.
        
         | kmoser wrote:
         | Then why the huge disparity between cultural attitudes in the
         | USA vs. Japan? Clearly the Japanese tend to take more pride of
         | ownership, which is OP's point.
        
           | ivraatiems wrote:
           | Japan also has an entire group of people so disillusioned
           | with society they completely lock themselves off from it (0),
           | record high suicide rates (1), record low fertility rates
           | (2), and a far lower rate of self-reported happiness.
           | 
           | I don't know _why_ they prioritize differently, but I don 't
           | think it's working out for them.
           | 
           | Which set of tradeoffs would you rather live under?
           | 
           | (0) https://en.m.wikipedia.org/wiki/Hikikomori (1)
           | https://www.bbc.com/news/world-33362387.amp (2)
           | https://apnews.com/article/japan-birth-rate-declining-
           | popula... (3) https://countryeconomy.com/demography/world-
           | happiness-index/...
        
           | aprilthird2021 wrote:
           | He only thinks it's that way because in Japan, he's the big
           | man with the big bucks the whole society caters to. An
           | average Japanese person probably makes a terrible salary, has
           | few if any economic prospects, sees a stagnant economy, and
           | also is very unlikely to even start a family. I'd much rather
           | have a family than have store clerks obsses about serving me.
           | 
           | If you have tons of money in Seattle area and live in an
           | exurb, and only go to Seattle for the orchestra and a
           | baseball game in a box, you probably think everyone in
           | America cares too
        
       | MattGaiser wrote:
       | I invite the author to work for a large corp or a government and
       | try and improve things. The most supportive people for
       | improvements will be your team. The least supportive will be the
       | higher-level managers. And no, the Director of Transportation is
       | not the real manager. That's the mayor or city council.
       | 
       | Why? They get measured on the sweeping stuff, by the broad
       | demands, and the people who actually pay them (in money or
       | votes).
       | 
       | A better bike ramp that involves user testing but involves a
       | delay that pushes work into the next quarter, changing
       | accounting? That's a problem. I've lived this scenario where user
       | features got axed to ensure all work could be budgeted under a
       | particular quarter. Or a sign? That costs money and also needs
       | approval, perhaps from another department.
       | 
       | Oh, and you are improving one bike ramp? Can't do that without
       | people complaining. Got to improve all of them. So that is now a
       | multi-million dollar project.
       | 
       | In a large org, it often isn't clear who owns overall design
       | control, if anyone.
       | 
       | Lights that are great for drivers but suck for everyone else?
       | That's many things in most cities and that is because drivers are
       | the most vocal (and often the largest) population. Drivers win on
       | everything from parking to infrastructure spending and drivers
       | will tell city council what's on their mind.
       | 
       | For the corporate software I worked on, many users hated it. Tons
       | of complaints. Team agreed. Team created proposal to fix it. Team
       | managers pitched it to those above for the broader roadmap.
       | Management explicitly said they didn't want to waste time on UI
       | as the people paying were not the same as the people using.
       | 
       | Never worked for the DMV, but know a guy who maintains some
       | software for one. What's the priority? Cheap. Cheap, cheap,
       | cheap. Nobody wants to fund the DMV. Nobody wants to pay for
       | technological improvements for it. Nobody wants to pay for
       | staffing. It is where small amounts get shaved off to pay for
       | things people do care about. The guy in charge of the DMV is
       | tasked with keeping costs low.
        
         | moconnor wrote:
         | Maybe the Will To Have Nice Things is solved by culture not
         | process.
         | 
         | I've seen the above too. Imbuing an organisation with the Will
         | To Have Nice Things seems unsolved because, as you say, the
         | value is constantly traded off against more measurable
         | outcomes.
         | 
         | I think the solution has to be building and rewarding a culture
         | of doing the right thing, taking pride in delivering not just
         | to spec but excellence. So when the org plan demands a giant
         | construction barrier near the kids playpark _of course_ the
         | person responsible also commissions a dinosaur mural for it.
         | Not because it's a KPI or was debated and traded off on the
         | functional spec but _as a matter of personal and professional
         | pride_.
         | 
         | Interestingly I think the drop in taking pride in your work
         | coincides with the relative anonymity of society in which
         | reputation is no longer tracked through past interactions or
         | word of mouth but is institutionalised in rating systems. This
         | is _perhaps_ related to why a more insular and smaller society
         | in Japan has managed to retain it to a higher degree. Certainly
         | there are elite groups around the world in which everyone knows
         | the other players and so reputation and (from an institutional
         | perspective) over-delivery are still valued, and these groups
         | are the ones that accomplish otherwise unachievable advances.
         | The broader anonymous society that delivers only to spec ends
         | up with leaky abstractions that gradually collapses under its
         | own weight of incompetence once the former culture of Wanting
         | Nice Things degrades to Somebody Else's Problem.
         | 
         | If true this predicts a stable rule-of-law-based society or
         | organisation in which the most powerful all know each other and
         | which otherwise is broken into small mostly-stable communities
         | would foster the Will To Have Nice Things more than an
         | anonymous interchangeable mass would.
         | 
         | I can hear patio11 reminding me that this should have been a
         | blog post.
        
           | MattGaiser wrote:
           | I imagine so. You need agreement on "nice things" first.
           | 
           | My city constantly fights over this. Is a mural a nice thing
           | or is the tax saving? Heck, is colour printing too much? I've
           | heard people whine about them printing city handouts for
           | council in colour.
        
       | sidkhuntia wrote:
       | Wait till you discover India and goverment.
        
       | willswire wrote:
       | Everybody cares actually. Obviously the author cares more about
       | investing the time to write this blog post than to take a
       | sledgehammer and some concrete and fix the bike ramp himself. Or
       | he cares to avoid the potential interactions with law enforcement
       | that would result from such ridiculousness.
       | 
       | The problem isn't with people not caring, it's that the deepest
       | affections of the heart are selfish - incurvatus in se (curved
       | inwards).
       | 
       | "Our nature, by the corruption of the first sin, [being] so
       | deeply curved in on itself that it not only bends the best gifts
       | of God towards itself and enjoys them (as is plain in the works-
       | righteous and hypocrites), or rather even uses God himself in
       | order to attain these gifts, but it also fails to realize that it
       | so wickedly, curvedly, and viciously seeks all things, even God,
       | for its own sake." - Martin Luther
        
         | 383toast wrote:
         | Everybody cares, but not enough to make a difference
        
       | imgabe wrote:
       | Man, I've been the engineer in situations like that bike lane and
       | believe me, we care. Usually the engineers care. 99% of the time
       | the contractor had some "value engineering" suggestions that the
       | client was all too happy to take because it saved them a little
       | money up front. As the engineer you can try to explain that it
       | will be shitty, but they ... don't care.
        
         | Over2Chars wrote:
         | A well known CEO noted that in a failing organization he was
         | trying to devise a turn around plan for that everyone in the
         | organization invariably blamed... the other teams! Not a one
         | said "our team is responsible for our failure".
         | 
         | The engineers blamed product, the product people blamed sales,
         | etc.
         | 
         | He said he provided this suggestion, "You are of course right
         | (it's the other groups fault, and it might have been so), but
         | what can you do, in your group, as part of a solution we all
         | work towards to help fix this?"
         | 
         | So yeah, it _is_ the other guys fault. But what you can _you_
         | do to help fix it?
        
           | imgabe wrote:
           | Sure, that's great if you all work for the same organization
           | and everyone involved asked themselves that and they all
           | benefited from the organization's overall success.
           | 
           | But that is not the case here. That is not how bike lanes or
           | many other things get built. The engineer is a consultant
           | that works for one independent company. The contractor is a
           | different independent company. The client is another company
           | or a government entity. Possibly the client involves several
           | different entities with competing demands and priorities.
           | 
           | And "success" for the engineer doesn't really mean building a
           | good thing. It means a happy client who will come back for
           | repeat business.
           | 
           | How does this problem get fixed? Well, eventually someone
           | hits that curb and breaks their neck and sues the city. Then
           | the city hires an engineer to create design standards that
           | they include in future contracts when they build new bike
           | lanes.
        
           | 000ooo000 wrote:
           | Classic CEO. "How can you, the powerless IC, fix an
           | organisational problem? No, I mean without me having to do
           | anything meaningful or risky"
        
             | Over2Chars wrote:
             | Not at all.
             | 
             | The CEO in question publicly declared his own job would be
             | forfeit within a year if he didn't meet goals that were in
             | the recent past history of the company, absolutely
             | impossible.
             | 
             | He met and exceeded those goals.
             | 
             | The IC isn't powerless with good management.
        
               | imgabe wrote:
               | What company was it, who was the CEO, and what's one
               | specific thing one of the departments did?
               | 
               | Or are you just copy/pasting LinkedIn drivel?
        
               | Over2Chars wrote:
               | Nissan, Ghosn, and I can't answer the third easily
               | without delving back into it, but if I think of an
               | answer, I'll edit this reply.
        
               | imgabe wrote:
               | Never heard of Ghosn before - but you mean this guy?
               | https://www.dmarge.com/cars/nissan-bankruptcy-ceo-carlos-
               | gho...
               | 
               | The guy who's a wanted fugitive in Japan and fled to
               | Lebanon by shipping himself in a piano box?
        
               | Over2Chars wrote:
               | 100% correct.
        
               | orwin wrote:
               | Power and money got to his head, hard, but he used to be
               | a really good manager, probably the best Michelin ever
               | had, before he took the job at Renault (then Nissan). Not
               | surprised to hear he was very successful there, as he had
               | a really good reputation before his divorce (and this is
               | baseless gossip, but I will still say I doubt any of his
               | wrongdoings were before 2012. Too much power and no one
               | to keep his ego checked down).
        
           | johnnyanmac wrote:
           | Definitely a cultural problem where any sort of flaw is
           | punished. We definitely need to root that out if we are to
           | come together.
        
       | AdieuToLogic wrote:
       | Care does not come from without, but instead from within.
       | 
       | To proclaim "Why does nobody care about anything?" is to neglect
       | an oft quoted axiom:                 You must be the change you
       | wish to see in the world.[0]
       | 
       | 0 - https://www.brainyquote.com/quotes/mahatma_gandhi_109075
        
         | DowsingSpoon wrote:
         | Okay, I now care passionately about each and everything I do.
         | The bike ramp still sucks. What now?
        
           | em-bee wrote:
           | _Grant me the serenity to accept the things I cannot change,
           | the courage to change the things I can, and the wisdom to
           | know the difference._
        
       | zoogeny wrote:
       | You know who really cares? The Karen in the HOA who relentlessly
       | hounds the board because one of the units in the complex has the
       | wrong color paint on their door. Be careful what you wish for, or
       | the grass is always greener.
        
         | MattGaiser wrote:
         | You bring up an important adjacent point. OP believes bikers
         | and non-drivers are substantial stakeholders, but ignores that
         | the tax complainers and drivers may prefer the world that way.
         | And they do hound council.
        
           | hosteur wrote:
           | How would a better solution to the bike lane cost more tax or
           | worsen situation for drivers?
        
         | xnx wrote:
         | Indeed. Imagine a neighbor who was upset that people didn't
         | care enough to clear the parkway of leaves and selflessly
         | dedicated himself to spend hours loudly leaf-blowing the whole
         | neighborhood.
        
         | Sammi wrote:
         | Most Karen's are actually great. We only hear about the
         | unhinged ones on social media because the algorithm rewards
         | outrage. But most Karen's are kind and they care and they work
         | hard and they set an example for all of us. It's the Karen's in
         | the world that keep all the small things from being shitty all
         | the time.
        
           | onemoresoop wrote:
           | Those aren't Karens, they're all Jessicas
        
           | karmakaze wrote:
           | Have you thought this through? Incessant requests for an
           | unimportant matter is a sure way to have those in charge of
           | said matters _not care_ , not only about that particular
           | request but requests in general or the desires of requesters.
        
             | whamlastxmas wrote:
             | If it's unimportant then why is there a rule against it?
             | Why did everyone agree to this rule when they bought a home
             | there if it didn't matter? Clearly it exists for a reason
             | and if no one enforced it then it's completely pointless
        
               | karmakaze wrote:
               | I wonder if this is how Karen logic works, black and
               | white thinking with no sense of proportion.
        
               | johnnyanmac wrote:
               | [delayed]
        
           | Izkata wrote:
           | They're called "Karens" because they're unhinged, not because
           | of whatever other criteria you're imagining. The kind people
           | you're referring to aren't Karens.
        
       | Shank wrote:
       | > In Japan, you get the impression that everyone takes their job
       | and role in society seriously. The median Japanese 7-11 clerk
       | takes their job more seriously than the median US city
       | bureaucrat.
       | 
       | My favorite example of this is how, if you visit 7-11 in Japan
       | and an employee isn't busy, or is busy but with an unimportant
       | task, they will jump to open a cash register and check people out
       | the second a queue forms. They will move as quickly as possible
       | to clear the queue of people, seemingly aware that everyone has
       | some place to be that isn't a checkout line. It's wonderful.
        
         | readthenotes1 wrote:
         | I used to rank the McDonald's in Toppongi hills Tokyo as having
         | the best employees anywhere after I saw one run from one side
         | of the little shop to the other when the French fry buzzer went
         | off.
         | 
         | However, it got beat out by the McDonald's in Arkadelphia
         | Arkansas, where the employee fast walked as quickly as hen
         | could to take the order to the car waiting in the Drive-Thru,
         | and then also fast walked back. Running of course would have
         | been against OSHA and gotten hen in trouble so hen did the best
         | hen could.
        
           | wegfawefgawefg wrote:
           | The run usually isnt because they care its because theyre
           | scared of senpai and (bucho/shacho) big boss.
           | 
           | If the management is chill they arent gonna run.
        
           | unknownsky wrote:
           | Are you Swedish? Just wondering because I've never seen the
           | gender neutral pronoun "hen" in English.
        
           | 01HNNWZ0MV43FF wrote:
           | Til https://en.m.wikipedia.org/wiki/Hen_(pronoun)
        
           | cafard wrote:
           | I don't want to see employees running in the direction of hot
           | fat, thanks.
        
         | wegfawefgawefg wrote:
         | In Japan this attentive behaviour is often out of fear or
         | boredom. Either way the service is good overall.
         | 
         | I live here. Sometimes the service isnt good and staff behaves
         | like an insentient robot who repeats a script and fucks off.
         | 
         | If you know Japanese and actually talk to them, its obviously
         | the same ape base mech the rest of us are driving.
        
         | 8n4vidtmkvmk wrote:
         | Oh.. do people not do that anymore? At the little grocery store
         | I worked at in BC Canada, if there were like 2 or 3 people in
         | line we'd call for help if they weren't already on their way.
         | Seems like a pretty basic thing.
         | 
         | Here in the US, I don't know what's going on with the cashiers.
         | They're slow. They don't say a single word to you, not even to
         | give you your total. And they're awful at bagging. I just don't
         | get it. It's not a hard job.
        
           | athrowaway3z wrote:
           | How roles are perceived, becomes how people perceive
           | themselves, becomes how people act out those roles.
           | 
           | Or more to the point: Its easier to be what people expect you
           | to be.
           | 
           | In my experience the US is especially susceptible to this
           | 'roleplaying', probably because all (entertrainment) media
           | comes from the same overarching culture.
        
           | mc3301 wrote:
           | It is a hard job if you and your partner both have full-time
           | jobs and other part-time or side-hustles just to barely pay
           | the rent.
        
       | arisbe__ wrote:
       | Its worse than that. There is a logic to society, growth and
       | scaling that involves accumulating obligations. This is like a
       | gravity or a gang hivemind that due to scale inverts the value of
       | bettering to the value of self-preservation of a corrupt society
       | theatre. They dont want improvement but containment i.e.
       | inhibition of creative destruction. What really gets me here is
       | just how much people normalize lying.
       | 
       | When you know this (if you arent obligation enslaved) you can
       | then just work orthogonally to the system to make something way
       | better. In fact it kind of breaks reality for you.
        
         | wegfawefgawefg wrote:
         | "does this dress make me look fat"
         | 
         | is it lying or not? People lie all day every day, and if you
         | dont they wont like you. They expect you to lie.
         | 
         | Someone invites you somewhere. You respond you dont want to go
         | because meh. They get angry. "Atleast make up an excuse or
         | something dont just tell me you dont want to go!!"
         | 
         | Very common. More common in women.
        
           | anal_reactor wrote:
           | I refuse to socialize with people who cannot handle my way of
           | communication, unless I strictly require them in a
           | professional setting. Recently I organized a party and it was
           | so amazing to be able to communicate in a group without any
           | barriers at all.
        
       | joeldg wrote:
       | I mean... This guy must not have kids in school--because to be a
       | teacher, you have to be nothing but a ball of caring because the
       | job sucks the life out of you at every step. No money, half the
       | country thinks you want to turn their kids into trans people and
       | want you to teach their specific brand of a religion and so they
       | defund you at every step. I feel bad for teachers--they really,
       | really care.
       | 
       | This guy must not ever volunteer for anything--In my town we have
       | volunteers who will find houses with dogs chained up and offer to
       | build them a fence for free because they don't like seeing dogs
       | on chains. We have volunteers who work community evenings and do
       | cleanups at schools, parks and graffiti removal for community
       | spaces. My city has hundreds of volunteer fronts, and they always
       | need an extra hand.
       | 
       | This guy must not ever have bought girl scout cookies or got a
       | Christmas tree from the boy scouts, a lot of people volunteer to
       | make sure all that happens and the money goes back to the kids,
       | and nobody there is getting "paid" and they all care.
       | 
       | This guy must never have talked to a fireman or a parks worker,
       | they have crap pay and dangerous job conditions (Park rangers are
       | assaulted at the highest rates for any job). They do it because
       | they care.
       | 
       | This guy must never have been to a museum... actually, I could go
       | on all day about people who care ...
       | 
       | At this point, all I can figure is this guy has his head firmly
       | lodged up his rear-end.
        
       | eviks wrote:
       | > You might think "something something incentive systems". No.
       | 
       | It's exactly that. All your government and regulatory capture
       | examples are precisely about bad incentives leading to bad
       | outcomes (including people who cared but stopped caring because
       | these perverse incentives punished them for caring one way or
       | another)
       | 
       | But wait, the author understands this!:
       | 
       | > Over time, incentives attracted a different set of people who
       | didn't care as much.
       | 
       | So it's a YES?
        
       | sandreas wrote:
       | It's interesting how people react first when you start acting
       | different, doing little things like picking up garbage you didn't
       | throw on the ground.
       | 
       | Even my kids went: Why are YOU picking this up, you didn't do it?
       | 
       | I just ask: Why not ME?
       | 
       | After some of similar experiences my kids asked to help and they
       | were so excited when a friend of my wife bought them trash tongs
       | to help me.
       | 
       | It's not that I'm proudly making the world a better place by
       | doing something very difficult (like in the movie Pay it
       | forward), but just doing small things that aren't difficult to
       | do. Somehow it feels nice.
        
       | whyenot wrote:
       | Most of the government employees that work in the bureaucracy do
       | care. They care a lot. The reason their "favorite" part of the
       | job is "stability" or "job security" is because the pay usually
       | sucks compared to industry, and the bullshit you have to put up
       | with to avoid scandals, lawsuits, and corruption also sucks. Most
       | of the civil servants I know stay in their jobs because they
       | really do want to help people; they really do want to make their
       | agencies or institutions more efficient and better.
        
         | maximinus_thrax wrote:
         | Yes, but they don't seem to care about the stuff OP cares
         | about, therefore they're just mindless bureaucrats. Unlike
         | Elon, who's defeating armies of nihilists by sheer force of
         | will!!!
        
           | GuestFAUniverse wrote:
           | And playing PoE!
        
         | batiudrami wrote:
         | Also external people don't generally know or understand all the
         | constrains that led to decisions that are suboptimal (for the
         | person complaining).
        
           | sam_lowry_ wrote:
           | I work for the government IT.
           | 
           | Constraints are often bogus, made by a few bad actors and
           | never questioned because the government is structured to
           | avoid personal responsibility. Unfortunately, this takes away
           | agility and disempowers individual workers.
           | 
           | Which, as noted in a nearby comment, makes them coping
           | instead of caring.
           | 
           | An overlooked cause is the management science that insists on
           | getting rid of individual ownership.
        
         | orwin wrote:
         | I've worked as a temp for my government in a bureaucracy (tax
         | recovery/delaying) before studying CS (15 years ago now).
         | 
         | The bureaucracy have rules to disempower low-level civil
         | servants and keep them from having too much agency.
         | 
         | Everytime someone asked for a payment delay on their taxes, i
         | had to fill their data in 2 to 3 different software that did
         | not allow pasting (well, the third one did, but wasn't used in
         | most cases). If the info given by the citizen was wrong, I
         | often took upon myself to correct it even. All that doesn't
         | help with willingness to help, but like most people, if someone
         | asks me for a payment delay, I'll accept it. But wait, I can't
         | if this is the third year they ask one! (Or second year in a
         | row). I had to go through another software to ask confirmation
         | from an unknown person. Except the demand/justification wasn't
         | in a mail but in a letter, in that case my manager had to
         | handle it. Except she was overworked, so it took weeks, and
         | sometimes the 'tax majoration coz not in time' was probably
         | sent before the 'yeah, ok for the delay' letter (if you're in
         | France and need help with taxes: send emails, not letters).
         | 
         | Most of the rules were probably there for good reasons: data
         | separation and anonymity, and probably fraud/corruption
         | prevention. That didn't make them good rules.
        
         | steve_adams_86 wrote:
         | My wife works for the federal government of Canada. Her and her
         | coworkers are some of the most sincerely interested and
         | concerned people I've met, at least as far as their work goes.
         | I work with chronic job-hoppers and shiny-thing-chasers. She
         | works with people who care deeply about their teams, the
         | quality of their work, the health and purpose of their union,
         | the sustainability of their organization, the safety of their
         | work, etc. They pour so much into it.
         | 
         | I had a thought years ago that the startup I was working for
         | would find them laughably inefficient. Yet that startup is dead
         | and gone, in part because they put none of the same care,
         | intention, and thought into creating something functional and
         | sustainable. We often think highly of how we work from first
         | principles, move fast and break things, or whatever, but I
         | think many of us have lost sight of what having a regular job
         | that gradually, yet more certainly, improves the world around
         | us looks like.
         | 
         | I do think they should strive to innovate more. I often write
         | scripts to automate my wife's work, and it blows my mind how
         | little they've invested in exploring what's possible. Yet
         | they're one of the best hydrographic offices in the world.
        
       | mattlondon wrote:
       | Some of this I think is misjudged - there is an implication that
       | people _know_ what they are doing or what their actions '
       | consequences are, but do not care about it.
       | 
       | I would argue that for a bunch of things, _people just don 't
       | think_.
       | 
       | It's not that they don't care: they've not even reached that
       | stage of awareness. They just don't ever get to thinking about if
       | what they're doing has any kind of follow-on consequences or
       | implications. It doesn't even enter their minds.
       | 
       | I try to give people the benefit of the doubt, but as I've grown
       | older I think I've learnt that not everyone thinks like I do. I
       | guess here on HN and at work we're surrounded by people who are
       | ultimately "knowledge workers" who are paid (and selected for)
       | their ability to _think_. We 're doing mental gymnastics and
       | playing 4D chess against ourselves in our head all day. Meanwhile
       | outside of tech, people aren't and there are IMHO lots of people
       | who just think in a totally different way. It's like they stop at
       | Step 2 or 3 of a linear thought process, but we as tech engineers
       | etc are already on Step 7 of a decision tree with multiple
       | branches etc even if we don't actively realise we're doing it.
       | 
       | Not saying we're any better/smarter, but we're at least
       | implicitly trained and attuned to thinking things through,
       | identifying edge cases, defensively coding to handle inevitable
       | misuse/issues etc etc. Not everyone thinks like that.
       | 
       | Some stuff though is just experience or lack of it. I never knew
       | how much of a pain it can be to push a kids buggy around until a
       | did it and I would see sometimes the difference in others when I
       | was struggling with one: some people (other parents with older
       | kids, grandparents etc) would offer to help or to go out of their
       | way to move out of the way etc, while others were blithely
       | unaware (as I was!) and just don't realise because they have no
       | knowledge or experience of the situation so even with care, they
       | just don't know (which is fine - this is why we have schools and
       | books etc, to teach people things they don't know). That bike
       | lane in the article looks totally fine to me for example - even
       | if I think think a whole range of scenarios in my head, I have no
       | in-depth knowledge or experience or understand what the problem
       | the author of the article is talking about as it looks totally ok
       | to me but I only have very simplistic knowledge of riding a bike.
       | 
       | Tl:Dr - not always malicious or deliberate, just a lack of
       | awareness and experience.
        
       | spencerflem wrote:
       | As an antidote to this, one thing I like to do is notice when
       | something is subtly nice.
       | 
       | I've bumped into those little wobly plastic things making a
       | narrow turn. Saved me from a scratch.
       | 
       | The lights in my apartment are arranged so its quick to turn them
       | all off when walking out the door.
       | 
       | That sort of thing.
       | 
       | One of the best parts of living in society with as much
       | specialization as we have is that everything usually has a lot of
       | thought beind it. Sadly, that thought is often towards making it
       | more extractive and not better for me. But when it does work out
       | its such a lovely feeling. That someone out there did this gift
       | for me and we will never meet but share this invisible
       | connection.
        
         | mc3301 wrote:
         | I really enjoyed your comment. Without digging deep into design
         | philosophy, it really is a fun practice to try hard to notice
         | the things around you (especially in the physical world as
         | opposed to digital) that were specifically designed for you in
         | mind and have actually positively affected you. Most of them
         | were quite intentional, indeed! Isn't that great?
        
       | LastTrain wrote:
       | On Vomiting in Dunning-Kruger...
        
       | DharmaPolice wrote:
       | As someone who works for a local government bureaucracy - not
       | caring is a coping mechanism because if you let every sub-optimal
       | thing bother you then you'd just burn out. Very few jobs are
       | structured in a way that those directly involved can determine
       | how things are done so there is no real value in caring about how
       | long a process takes. Where people have some agency you might be
       | surprised how much people do care even in relatively low paying
       | bureaucratic jobs.
       | 
       | In a similar way, many of us walk past multiple homeless people
       | every day. Do you not care about them? Well, in an abstract sense
       | yes of course but as there's not a lot you can do about it right
       | now you evolve an indifference to it.
        
         | spencerflem wrote:
         | Love the analogy and your explanation
        
         | liontwist wrote:
         | Why doesn't Japan have this problem?
        
           | GreatGaijin wrote:
           | - Culture that prioritizes collective good over individual
           | need
           | 
           | - Functioning government
           | 
           | - Competency, skilled engineers
        
           | ks2048 wrote:
           | I thought Japan had a reputation for pointless bureaucracy
           | (faxing useless paperwork around to get something approved,
           | etc).
        
             | M95D wrote:
             | Faxing... So very convenient!
             | 
             | We have to personally take the paper orginals to various
             | offices around the city, wait hours in a queue, get another
             | paper document, go make copies, assemble another folder and
             | go to yet another office/institution.
        
               | Karrot_Kream wrote:
               | Don't forget when your coworker prints out a memo, asks
               | you for edits on the paper, then you go in and edit the
               | virtual document.
        
           | unknownsky wrote:
           | I hear that in Japanese schools, the kids do most of the
           | cleaning, like sweeping, cleaning the boards, taking out
           | trash, and cleaning windows. Janitors mostly do building
           | maintenance or major jobs.
           | 
           | That must instill the sense that environments that are shared
           | collectively are everyone's responsibility. When janitors
           | clean up after us, it instills the sense that we can do what
           | we want and it's the problem of some lowly person to deal
           | with it.
        
             | MisterTea wrote:
             | > I hear that in Japanese schools, the kids do most of the
             | cleaning, like sweeping, cleaning the boards, taking out
             | trash, and cleaning windows. Janitors mostly do building
             | maintenance or major jobs.
             | 
             | We did this in Catholic grade school. Every week the
             | assignments would rotate. The cleaning involved sweeping
             | the class floor, washing the chalk board, beating the
             | erasers of chalk dust, and pulling the trash bag from the
             | can. The janitor took care of the rest like the hallways,
             | offices and so on.
             | 
             | Would never happen in a NYC public school as the kids would
             | be doing a union job.
        
           | jhanschoo wrote:
           | The OP is kind of wrong, because Japan has a different set of
           | issues that Nobody Cares about that the OP hasn't understood
           | Japan enough in Japan to immediately consider. Ironically,
           | one could say that the OP failed to spend 1% longer thinking
           | about this part of their claim to imagine that a different
           | society might perhaps have different "nobody cares" that are
           | not immediately visible to them, before making it.
           | 
           | Japan is infamous for a certain kind of work culture that
           | demands being in the office even when it's lot necessarily
           | productive to do so; so onerous that it harms domestic life,
           | among others.
           | 
           | - https://en.wikipedia.org/wiki/Black_company_(Japan)
           | 
           | - https://en.wikipedia.org/wiki/Japanese_work_environment
           | 
           | I can well imagine that the OP would point out to the
           | pervasive unproductive work culture, or unnecessarily
           | exploitative work culture, and wonder why nobody cares about
           | it.
           | 
           | Note that the dynamic of work culture impacting domestic life
           | is to such an extent that the government is recently trialing
           | arguably drastic measures:
           | https://edition.cnn.com/2024/12/06/asia/tokyo-
           | government-4-d...
        
             | anal_reactor wrote:
             | Yes, but the author doesn't care
        
             | whamlastxmas wrote:
             | I feel like the article is mostly focused on environments
             | around us, so it makes sense to focus on Japan in this
             | context. He's not saying it's an entirely flawless country
        
             | johnnyanmac wrote:
             | > Japan is infamous for a certain kind of work culture that
             | demands being in the office even when it's lot necessarily
             | productive to do so; so onerous that it harms domestic
             | life, among others.
             | 
             | I think that's the opposite. They care too much. That
             | collective school cleanup example above has a similar
             | extreme. If you literally live to work, you'll forget about
             | caring for yourself and collapse.
             | 
             | Tokyo Government just introduced a 4 day work week for its
             | workers. You'd be surprised how much friction there has
             | been to this, by the workers.
        
           | automatic6131 wrote:
           | >Why doesn't Japan have this problem?
           | 
           | Japan has some of these problems. For example: they do not
           | care about homeless people. In Japan, I saw a homeless person
           | sleeping between two car lanes, amongst some bushes.
           | Literally 50cm of space separating cars, and he was lying
           | there with his possessions.
        
           | syncsynchalt wrote:
           | There were many homeless people on the streets of Tokyo every
           | time I went in the 2000s, building little cardboard homes
           | every night and taking them down every morning.
           | 
           | If you mean the bureaucracy - every one of my coworkers there
           | grumbled about dealing with government morass the same way we
           | complain about the DMV here.
        
         | xtiansimon wrote:
         | Living outside NYC, I'm reminded of both extremes with every
         | visit to the city.
        
       | fredphilo wrote:
       | this articles has a ton of typos but that reinforces the
       | emotional state the author was - an emotional state that i think
       | is becoming more and more common. theres an underlying anxiety
       | here; the world you grew up in is gone. this is bad and we (the
       | author and myself) are not falling victim to nostalgia. all the
       | things i interact with are becoming more and more dysfunctional.
       | everybody has their answer to whose fault it is, people to blame
       | for the fact that things simply don't work anymore, but i think
       | an analysis of this "lack of care" or "i just dont dgaf" attitude
       | on the part of the workers, the employees of the companies who,
       | theoretically, make the USA and similar countries the beacons of
       | good living that they appear to be, might be fruitful. i'll
       | definitely be thinking about this observation for a while.
        
         | aprilthird2021 wrote:
         | I have a feeling this is a very common sentiment as one gets
         | older though.
         | 
         | When you live somewhere where wages and costs diverge further
         | and further every year, as you get to be 30-40-50-60, etc. you
         | feel more and more like the world was better back then
        
       | f4stjack wrote:
       | Preach brother. I am in the same boat but in the caring side of
       | things. I read e-mails, I respond to them as promptly as I can. I
       | read the tickets and contact the users to resolve their issues as
       | quickly as I can. I attend to meetings, do the required things
       | and long story short, I give two shits about what is going on
       | around me.
       | 
       | You know what I get? Additional assumed responsibilities is what
       | I get, because I read the goddamn mails sent to the goddamn
       | regional IT staff distribution list - I am the "knowledge base".
       | If you are naive you might, just might, assume that additional
       | responsibilities involve a raise or a title change.
       | 
       | Hell. No.
       | 
       | The final straw was a person got promoted without any interviews
       | etc. to a position I am de-facto doing. So you keep the people
       | who care in the same position because "they get the job done" and
       | you raise the people who doesn't care and the end result is this
       | situation.
       | 
       | But hey! KPIs are green, the job gets "done", right? Who cares?
        
       | tolerance wrote:
       | I feel like I've been in his shoes before and they tend to run
       | you toward running people away from you who do "care"...well they
       | may not care about how long it takes a guy to get a shed approved
       | or order McDonald's (can a man claim to care who cares to wish to
       | expedite his order of _that_?) or that nobody wants to help him
       | lace the streets with dog crap sack sticks when they're worried
       | about actual human issues like they're well-being, dignity and
       | identity.
       | 
       | I'm conflicted by this article. Because I hate most of it,
       | because I relate to it.
       | 
       | Institutional gripes are low hanging fruit that are only
       | significant in relation to taking care of what's relevant to a
       | mundane life but not relevant at all to a life worth living and
       | dying over as a man. Maybe a man- _child_ , but not a man.
       | 
       | This reads like "Suicidal Tendencies All I wanted was my Pepsi"
       | remixed into Yacht Rock. This is not a rant, but a wining
       | pantomime griping over things that a town elder would roll his
       | eyes over his grave and take pity on the youthful.
       | 
       | So yeah man, I felt you. I felt you. But I beg Allah that I never
       | have to feel where you're coming from again beyond knowing about
       | how I once felt myself & the destruction it caused me and the
       | disdain it arises from the people who I thought I was just trying
       | to help.
        
       | xnx wrote:
       | "Nobody Cares [about the things I think they should care about in
       | the specific way I think they should]"
       | 
       | The author seems very conscientious and civic minded, but there
       | are often unsatisfying explanations for why things are they way
       | they are or why people act how they do.
        
       | solatic wrote:
       | Everybody has a limit to their capacity To Care About Things.
       | It's not fixed in stone, people can care about more things and
       | more deeply, but at any given time it's essentially some finite
       | capacity. A glass-half-empty mentality (like the author's) is to
       | look at everything that people don't care about and despair,
       | while a glass-half-full mentality is to look at everything people
       | _do_ care about and remain optimistic about our ability to
       | inspire people to care _more_.
       | 
       | The classic needs ladder states that first you need to take care
       | of yourself, only after which can you take care of your in-group,
       | only after which can you take care of your out-group. A lot of
       | the process of inspiring others is to first set a good personal
       | example, then helping others in such a way that ascribes cultural
       | value to paying it forward, i.e. to teach people to fish instead
       | of giving them fish. Sadly, this culture had largely dissipated
       | in a society where so many people first have so much trouble
       | taking care of their own needs. But it can be restored, with some
       | optimism and finding people who are receptive to it.
        
         | spencerflem wrote:
         | lovely perspective <3
        
         | liontwist wrote:
         | Nobody is asking you to care and fix everything. They are
         | asking you to care about the things in direct control, like
         | your job or kid.
         | 
         | This thread is filled with "I do care but can't because _". And
         | yet there are those rare people who do care, and with a little
         | bit of preparation and effort make a big difference.
         | 
         | When people start in a new job they go through a tough 3-6 week
         | sink or swim experience, and then the skills and approach they
         | develop rarely changes. Think about that. Most professionals
         | probably have spent 200-300 focused hours of their entire life
         | trying to get good at what they do for 40 years.
        
         | DavidPiper wrote:
         | > Sadly, this culture had largely dissipated in a society where
         | so many people first have so much trouble taking care of their
         | own needs.
         | 
         | I have been thinking about this a lot lately, thank you for
         | writing this.
         | 
         | I have a pet theory that selling products and services that
         | reduce people's ability to look after their own needs (either
         | directly or as a side-effect), while marketing that the same
         | product actually improves your life is one of the key business
         | strategies of our generation.
        
       | johnfn wrote:
       | I don't like this post, mainly because I think I don't like the
       | attitude behind it. It seems somewhat obvious to me that people
       | who do care exist and are out there; all you have to do is go and
       | ask people what they care about and you'll get some interesting
       | answers. You can choose to view the world as having no one who
       | cares, but that seems seems a distorted way of viewing the world.
       | And distorted in way that will make you more lonely, since you
       | aren't looking for other people like yourself, since you've
       | concluded they don't exist.
        
       | dfedbeef wrote:
       | The DMV in Seattle is good though...
        
         | dfedbeef wrote:
         | It's called the DoL btw. I guess nobody cares about getting
         | department names right anymore.
        
       | ripped_britches wrote:
       | Believe it or not, there are many super rural places in the US
       | where people care because there is such a close knit community
        
         | 01HNNWZ0MV43FF wrote:
         | Maybe I'll retire to one. Will I be welcome as a transgender
         | person? How far do I need to drive for tofu? I've been eating a
         | lot the last few weeks and I don't want to give it up
        
       | Yen wrote:
       | I've lived in Japan for a few months. I was about halfway through
       | the article, thinking about how it seemed to be a counter-
       | example, before the author called out Japan specifically.
       | 
       | For all the other differences in culture, the attribute of
       | "People Actually Care" seems to have a huge impact on how
       | pleasant a place it is to visit or live.
       | 
       | I don't know why it seems to be the case there. I don't know how
       | to replicate it. I don't think it's magic. I've heard people
       | bandy about the theory of cultural homogeneity. That might be a
       | _factor_, but I doubt it's the full story.
       | 
       | I suspect if you dig into it, differences in economics are a
       | major factor. In the US, it feels like caring is actively
       | punished, economically. Caring is nice, but someone can only
       | _afford_ to care if their other needs are met.
       | 
       | I also wonder if density is a major factor - not so much for the
       | difference in economy of scale, but the difference of "if my
       | physical space is incredibly constrained, I'm both more
       | incentivized to keep it looking nice, and there's less of it to
       | keep looking nice."
       | 
       | And, of course, it's not like Japan is some kind of otherworldly
       | utopia. There's serious tradeoffs and differences, there's
       | negatives compared to other countries. But it does seem like
       | almost everyone, everywhere, just... puts in a bit more effort.
       | Takes a little bit more time.
        
         | RajT88 wrote:
         | > There's serious tradeoffs and differences, there's negatives
         | compared to other countries.
         | 
         | The collectivism of the society which both gives them a public
         | sense of ownership of the whole country (thus, the caring),
         | also yields crazy bullying in school and work, a high suicide
         | rate, and lots of racist and xenophobic attitudes.
         | 
         | Maybe it's changing. It's been a long time since I spent any
         | real time in Japan. My buddy who grew up in Tokushima also is
         | out of touch with how things are there now. Who knows?
        
       | disambiguation wrote:
       | Everyone cares, but:
       | 
       | - everyone has a different idea of what that means.
       | 
       | - many problems can't be solved by one person.
       | 
       | - caring has an opportunity cost.
       | 
       | - caring introduces liability.
       | 
       | - we live in a society.
       | 
       | Caring is a luxury, most people are just trying to survive.
        
       | pestaa wrote:
       | Another example of everything is amazing and nobody is happy.
       | 
       | Maybe not everything. And certainly not nobody. But there's so
       | much to be grateful for in most people's lives, if we all just
       | calibrated our perspectives a little.
        
       | ternnoburn wrote:
       | Karl Marx talked about alienation -- we are alienated from our
       | work, we are alienated from one another, and eventually alienated
       | from our humanity.
       | 
       | I disagree with Marx about a lot of things, but I do think that
       | this theory makes a lot of sense. As we become increasingly
       | mechanistic in our work, we feel less agency. Less control. Less
       | attachment to the work. We stop caring about the product.
       | 
       | You can pay people to care, for agile, but ultimately the
       | alienation wins. The solution? I'm not sure! Probably several
       | possible things, not least of which is probably work that's
       | focused on building one's community and helping meet their needs.
        
       | morgengold wrote:
       | I tend to agree with the author. But then, look around: a lot of
       | stuff works really really well.
        
       | throwaway277432 wrote:
       | I care. It's frustrating sometimes, but I still can't help
       | myself.
       | 
       | Working with people that also care (and are empowered to do
       | something about it) is the greatest thing. I've worked in several
       | such teams over the years and it's absolutely awesome.
       | 
       | On the opposite side, working on a team that doesn't is the
       | worst.
       | 
       | I've actually been reprimanded by middle managers for caring,
       | because caring sometimes takes more time than planned, and an
       | arbitrary internal deadline wasn't met. I've come to realize they
       | do in fact care, just not about the software but only about their
       | own promotion. And the core issue is that they don't actually
       | know why their own deadlines and feature requirements exist, they
       | just get them handed to them.
       | 
       | This is different when you work closer to and with a customer
       | directly. They know exactly what's important and why they need X
       | or Y. When someone actually has to deliver results and deal with
       | the users, they are more invested in having a working system.
       | Here, caring involves finding the "right" person (usually not the
       | one in charge), talking to them and figuring out what they really
       | need (not want) and how they're using the system.
       | 
       | In such a setting, caring and building stuff that truly works is
       | also reflected in performance reviews as everyone including the
       | customer is happy.
       | 
       | You really have to pick your battles. I've had to make some
       | concessions myself: some stuff turns out to be more complicated
       | or unclear than it is at first glance, and sometimes you really
       | don't have and can't make time for it. And in really large
       | companies, there are sometimes so many people involved that you
       | often can't get the answers you need or access to the person you
       | need. Or you end up at legal which is more often than not a dead
       | end.
        
       | daft_pink wrote:
       | I think if you want the closest thing to Japan in the United
       | States, consider moving to Hawaii.
       | 
       | Seriously, the cops drive Toyota 4Runners. It's an asian majority
       | state.
       | 
       | It might be a good compromise into what you are looking for.
        
       | Fricken wrote:
       | >White LEDs reduce car crashes by 0.1% and that is measurable,
       | but sleep quality and aesthetics are not measurable. You just
       | have to care about them. And nobody cares.
       | 
       | I've always been sensitive to the flicker and broken colour
       | spectrum of fluorescent lights, it has been a longstanding "How
       | come everyone is so willing to spend all day every day under
       | these horrible lights?" type pet peeve.
       | 
       | This guy has a problem with white LEDs and I'm not sure what his
       | issue is. He really hates them but didn't explain why. I can't
       | empathize, I don't understand.
        
         | UncleOxidant wrote:
         | Also he says that they switched to white LEDs because they
         | don't care when they likely switched to save on their electric
         | bill.
        
       | tommiegannert wrote:
       | From skip-reading, this is not about motivation (intrinsic or
       | otherwise) in general. This is about other people not caring
       | about you, or what you care about.
       | 
       | I care a great deal about DevEx, and since no one else tends to
       | care as much as I do, I can do good work for a few years, but
       | then I'm worn out from fighting alone. I move on and hope things
       | are more aligned somewhere else. Doesn't mean my co-workers are
       | wrong for "not caring", just that I haven't found my peers.
       | 
       | The driver who doesn't let you into her lane perhaps cares deeply
       | about not being late, again, to pick up her kids from daycare. Or
       | her brother is about to do that stupid thing again, and if she
       | doesn't try to stop him, she'll feel bad forever, again. Which
       | lane you're in doesn't even register on her list.
        
         | Sammi wrote:
         | It's really about culture. The US is high individualism, low in
         | long-term orientation, and high in indulgence. The US has a bad
         | culture for caring.
         | 
         | https://en.wikipedia.org/wiki/Hofstede%27s_cultural_dimensio...
        
       | guelo wrote:
       | Republicans want to tear government apart and privatize
       | everything. Democrats have big ideas but sacrifice them on the
       | altar of protecting public unions. Nobody fights for good
       | government. I'm sick and tired of the endless big vs small
       | government argument, I want to vote for good effective responsive
       | government, good hang for the tax buck whatever it's size.
        
       | bilater wrote:
       | The sad game theory result of this is that no one ends up caring
       | or comes to the conclusion there is no point of caring. Wonder if
       | it is at all possible to reverse it once you fall in this cycle.
        
       | anal_reactor wrote:
       | I don't care because I honestly believe that caring in a world of
       | stupid cunts is not worth the limited time I have on this Earth,
       | which I'd rather spend doing things that make me happy, instead
       | of being perpetually frustrated and disappointed. There are some
       | people who keep pushing out good value despite the frustration
       | and I think they're the real heroes, but I'm not a hero myself.
       | BTW the society is constructed in such a way that I won't have
       | kids so all of you can go fuck yourself once I die.
        
       | ed_mercer wrote:
       | This article resonated with me and OP was able to clearly
       | articulate what I have been feeling pretty much my entire life.
       | It's probably not as extreme as OP makes it sound but it's there.
       | Enough to make you feel defeated. The dreaded feeling of "yeah we
       | are going to be so f*cked 100 years from now" because no one
       | gives a shit. In Japan this feeling transforms into optimism and
       | hope because people generally do care and take things seriously.
       | It has given me the strength to care and try to do my best. The
       | power not be an asshole to the person next to me. The ability to
       | see the bigger picture.
        
       | ReDeiPirati wrote:
       | I don't have faith that this is something we can fix in the short
       | term because most of us have been educated in a very competitive
       | environment where individuals come first. I'm not saying that the
       | opposite is good either, but we should find a balance in between.
       | I also feel like that we are all becoming more disconnected,
       | alone, and where the center of gravity is only ourself. Despite
       | my premise, I still have some hopes for future generations, but
       | unfortunately I think that things will get way worse before
       | correcting.
        
         | swed420 wrote:
         | > most of us have been educated in a very competitive
         | environment where individuals come first
         | 
         | This is definitely intertwined with rampant individualism, but
         | I don't think it's just our education or lack thereof that's to
         | blame. It's also the environment we're born into and therefore
         | never really question where it leads us and why. Century of the
         | Self [0] makes an excellent case for where/how things went
         | wrong, and we never deviated from this path because capitalism
         | and its consumption-first economies would never permit such a
         | thing.
         | 
         | For those comparing post-WWII to now, the only real difference
         | seems to be capitalism becoming ever more desperate to squeeze
         | all remaining profits. Capital concentrates [1] and profits
         | continue to trend toward zero as Marx warned they would. It's a
         | fundamental contradiction built into capitalism that has yet to
         | be addressed except for by those few who are already
         | disproportionately benefiting from the arrangement at everyone
         | else's expense.
         | 
         | Consider how the average baby boomer was treated by their
         | company of employment compared to the average worker in the
         | 21st century. Employers now make it painfully obvious that
         | everybody is disposable, and the only thing that matters are
         | the metrics tied to their own compensation, no matter how
         | disconnected that is from producing results that are actually
         | good for society. The workers are all incentivized to become
         | back-stabbing careerist wolves fighting and hoarding secrets
         | instead of cooperating to build actual Good Things. The best
         | way to get a raise is to jump ship to another company. Etc.
         | 
         | Given all of the above, it'd be very strange if we _didn 't_
         | end up in the hellscape that we are currently in.
         | 
         | [0] https://thoughtmaybe.com/the-century-of-the-self/
         | 
         | [1] https://nymag.com/intelligencer/2022/03/how-asset-
         | managers-h...
        
           | Karrot_Kream wrote:
           | > we never deviated from this path because capitalism and its
           | consumption-first economies would never permit such a thing.
           | 
           | While I haven't read Century of the Self, I will say that
           | most of East Asia outside of China and NK are fiercely
           | capitalistic. Ads are everywhere and obvious. There's a huge
           | focus on consumption and status. There's generally much
           | looser restrictions on zoning, gambling, and prostitution
           | than the West. And yet the cultures continue being a lot more
           | collective and understanding of their fellow person. South
           | Asia is less capitalistic (having transitioned from more
           | socialistic modes of economic organization somewhat
           | recently), but is still quite capitalistic.
           | 
           | I think capitalism might _exacerbate_ this in the West but it
           | is fundamentally a Western problem. Most of East and South
           | Asia still operates on an extended family model where there
           | 's an expectation that when a person or a family is having a
           | hard time they take resources from their family and when
           | they're in a position to do well they give resources to their
           | struggling family members. Lots of extended families have
           | family members who are ... problematic. Many of these folks
           | have gambling issues, can't hold down jobs, have mental
           | health problems, etc. But families support them. They never
           | really thrive but they usually have food, shelter,
           | companionship, and understanding around them. I think this
           | creates a level of empathy that's just absent from Western
           | society.
           | 
           | My partner and I are Asian but we have caucasian friends.
           | Many of our caucasian friends will cut off problematic family
           | members immediately. Indeed a lot of caucasians I know are
           | very quick to cut people they don't like or who don't align
           | with their values out of their life. This culture of
           | individual supremacy is what I think really plagues the west
           | which used to at one time have a less individualistic nature
           | and now finds its hyper atomization eating away at the
           | foundations of its societies.
        
       | cafard wrote:
       | The Maryland DMV used to be quite efficient. Once, having mislaid
       | my driver's license (at my mother-in-law's, 100 miles away), I
       | drove to the Wheaton DMV, and was out within 20 minutes with a
       | new license.
       | 
       | This was about two years before 9/11, after which a whole lot of
       | rules came down about verifying one's identity, and the DMV then
       | crawled.
        
       | georgeplusplus wrote:
       | Japanese culture might have the impression of caring but if you
       | get to spend more time there it's all a face . People are people
       | and they don't care. The magical city the author wants is
       | something you need to create and fight to maintain. It's not out
       | there waiting for you. The smaller the town the easier it is to
       | accomplish. You aren't gonna change Seattle and certainly not New
       | York City.
        
       | georgeplusplus wrote:
       | Japanese culture might have the impression of caring but if you
       | get to spend more time there it's all a face act. On the surface
       | they pretend to care but well, People are people and they don't
       | care. The magical city the author wants is something you need to
       | create and fight to maintain. It's not out there waiting for you.
       | The smaller the town the easier it is to accomplish. You aren't
       | gonna change Seattle and certainly not New York City.
        
       | joeyagreco wrote:
       | > I want to live in a community where everyone cares.
       | 
       | This summarizes the whole thing quite well.
        
       | from-nibly wrote:
       | Has the author been tested for ADHD? Not that people with ADHD
       | are the only ones that care. They just care really hard about all
       | the little things, and have a really hard time switching it off
       | for their own benefit.
        
         | shepherdjerred wrote:
         | What you're describing sounds more like OCPD than ADHD to me
        
           | from-nibly wrote:
           | I mean that's in the anxiety disorder family so it probably
           | bleeds between both.
        
         | alganet wrote:
         | > They just care really hard about all the little things
         | 
         | Maybe they just care and the world has become an endless
         | distracting sea of little things that get in the way.
         | 
         | I mean, there's a lot of people trying to shift others
         | attentions to little things, like ego.
        
       | cadamsdotcom wrote:
       | The author should really move to Japan if they're so impressed.
       | Then they'll get to find out what things in Japan no-one gives a
       | shit about, and the shine will wear off.
        
       | myheartisinohio wrote:
       | Nihilism is a cancer on the western psyche.
        
       | ChrisMarshallNY wrote:
       | I care about the work I do.
       | 
       | Just sayin'.
       | 
       | Of course, I'm kind of outside the "incentive system," so I do it
       | for different reasons.
       | 
       | Yes, it's frustrating, when I encounter obvious "Person didn't
       | care" stuff. Sometimes, it infuriates me, but usually, it helps
       | me to feel that I need to care more about my own work.
       | 
       | I'm not sure that I buy that every example given is a "Person
       | didn't care" instance. I feel that personal values may play a
       | part, in interpreting the work.
       | 
       | Also, when you run large organizations/municipalities, small
       | numbers become big numbers, quite easily, and you are often
       | serving folks with very different priorities. Can't make everyone
       | happy. Often, unfortunately, people decide to make the weakest
       | people unhappy.
       | 
       | Want people to care? Incentivize them. That's not just money.
       | Treat the people (and their work) better. Hire and promote good
       | managers. Stand up to unreasonable demands from above, etc.
        
       | csours wrote:
       | Whatever your locality is, there are existing opportunities to
       | volunteer. Even if you don't particularly care about whatever
       | that organization does, it's a great place to meet people who
       | care, and they usually care about more than one thing. Maybe ask
       | them about mutual aid.
       | 
       | ---
       | 
       | There is a very real danger in being too helpful in some
       | organizations. I was too helpful and I got looks from my
       | coworkers. People would call and ask for me specifically, which
       | pissed them off.
       | 
       | In some organizations being too helpful is threatening to the
       | boss. Are you trying to take their job?
       | 
       | ---
       | 
       | Another problem is the legacy mudball - it's not just for source
       | code. The sidewalk fix that would cost less than $1000 in
       | materials may wind up costing $100,000 after bubbling through all
       | the required layers. The layers are there because of very real
       | historical failings, but they create failures NOW. It's hard to
       | build things now because of 'the sins of the father'.
       | 
       | ---
       | 
       | You can't fix bureaucracy all at once - it's not one thing, and
       | it has many different causes.
       | https://news.ycombinator.com/item?id=42645391
        
       | charlie0 wrote:
       | After all thay griping, this last bit really stuck out at me.
       | 
       | >We're not going to move to Japan, but would absolutely be
       | willing to move within the US.
       | 
       | Let me finish it for him.
       | 
       | >I just don't care (enough).
       | 
       | As for me, I'm looking forward to visiting Japan.
        
       | auggierose wrote:
       | That bike lane ending might be so because it forces you to slow
       | down. You are not supposed to crash into unsuspecting pedestrians
       | when the bike lane ends. You should actually stop and get off the
       | bike at this point.
        
       | highfrequency wrote:
       | Sometimes people don't care, but often they are just unaware
       | because there is no mechanism for feedback to make its way to
       | them after they have designed the thing. Whoever designed that
       | bike ramp probably designed a thousand other road features and
       | lives many miles away; he knows none of the visceral details that
       | you see every day in your specific corner of the universe.
        
       | frotty wrote:
       | 100% of the people around me at work care.
       | 
       | I wish they didn't, because they're bad at their job and "them
       | caring" puts them as a peer for experts and people who both care
       | AND are competent/experienced via design by committee and
       | inclusion. Their incompetency is explained away as "unique point
       | of view."
       | 
       | So perhaps the entire piece is an exercise in overgeneralization,
       | where you assume that everyone has a baseline amount of
       | competency. That curb could have been designed by a very caring
       | intern, who is awful at what they do. They were managed by
       | someone who had 100 other deadlines that are more important. They
       | care about that curb, but they care about 100 other things with
       | more priority.
       | 
       | We're in the era of Good Enough.
       | 
       | I find it's an impossible thought experiment to judge doing 100
       | things Good Enough is better/worse than doing 1 thing perfectly
       | and ignoring 99 other things.
       | 
       | There is a massive difference between actively not caring and
       | passively omitting attention.
       | 
       | Peppered into the diatribe is direct, aggressive, not caring. But
       | that doesn't validate the general stance.
       | 
       | Make a consultancy called Caring Company that makes
       | companies/products/projects more efficient at same or less cost.
       | 
       | My institution has hired multiple consultancies to fix structures
       | and form new ones... the entropy of pay grade and how to
       | prioritize thousands of tasks in parallel doesn't "get solved"
       | because someone finds that some employee is just bad at what they
       | do. And what do you do when you find you can only hire those
       | employees because you don't pay enough for better, because your
       | products' incomes don't match the skill level required?
        
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