[HN Gopher] Microsoft Bob: Microsoft's biggest flop of the 1990s
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       Microsoft Bob: Microsoft's biggest flop of the 1990s
        
       Author : rbanffy
       Score  : 26 points
       Date   : 2025-01-12 21:04 UTC (1 hours ago)
        
 (HTM) web link (dfarq.homeip.net)
 (TXT) w3m dump (dfarq.homeip.net)
        
       | TZubiri wrote:
       | "Microsoft Bob presented screens showing a house, with rooms that
       | the user could visit containing familiar objects corresponding to
       | computer applications, such as a desk with pen and paper and a
       | checkbook. Clicking on the pen and paper would open the system's
       | word processor"
       | 
       | Seems like some aspects of the experiment survived and were
       | hugely popular: folders, clipboard, cut, paste, etc..
        
         | jph00 wrote:
         | Those things were all totally standard and normal by the time
         | Microsoft Bob came along
        
         | ChrisMarshallNY wrote:
         | Those predated Bob, by a long time.
         | 
         | I remember encountering them in an old Xerox system, in the
         | early 1980s.
         | 
         | Bob was _awful_. However, I have to confess that I once tried
         | designing UI like that, and learned painful lessons, in the
         | process.
        
           | rezmason wrote:
           | Does anyone know of a paradigm original to Microsoft Bob that
           | survived? Other than Rover the Windows XP search dog.
        
             | likeabatterycar wrote:
             | Does marrying the CEO count?
        
         | ra wrote:
         | Those concepts were invented at Xerox PARC in the 1970s;
         | certainly UNIX had them before MS windows, and "bob" was just a
         | windows application anyway.
        
         | GeekyBear wrote:
         | I think Bob was more (in)famous as the product which served as
         | the origin story for Clippy in MS Office.
        
         | bradgranath wrote:
         | MS Bob didn't _invent_ those things. It just grafted them onto
         | a crude gui metaphor that tech companies are _still_ trying to
         | find a buyer for: "What if the UX was as close as possible to
         | the physical world?"
         | 
         | You don't open a file, you "walk" to a "filing cabinet", "pull
         | the drawer out", and "reach in and pull out a specific piece of
         | 'paper'".
         | 
         | You don't make a phone call, you sit in virtual meeting space
         | with virtual bodies while wearing a mocap suit.
         | 
         | Does anyone still remember why we got computers in the first
         | place?
        
       | rezmason wrote:
       | Let's use the clickbait title as a brainstorming prompt: what do
       | other folks think is a better candidate for the biggest flop [in
       | tech] of the 1990s?
       | 
       | Also, I kind of wish Microsoft Bob failed a little harder-- the
       | agentic stuff I'm hearing about these days sounds like the kind
       | of software assistants they tried in the 90s, and I fear they
       | have the same likelihood of poor execution.
        
         | likeabatterycar wrote:
         | > what do other folks think is a better candidate for the
         | biggest flop [in tech] of the 1990s?
         | 
         | The CueCat.
        
           | tssva wrote:
           | What qualifies as being from the 90s? The CueCat was
           | definitely underdevelopment in the 90s but wasn't publicly
           | released until 2000.
        
         | munchler wrote:
         | Clippy the Office Assistant. Similar idea to Bob, but more
         | irritating.
         | 
         | Also, The Microsoft Network. This was a competitor to AOL that
         | came out just as the WWW was exploding. It gave us the "MSN"
         | abbreviation that we still see today, but otherwise disappeared
         | without a trace.
        
           | likeabatterycar wrote:
           | Clippy came _from_ Bob. The tech was called Microsoft Agent.
        
             | munchler wrote:
             | Ah, interesting. I didn't know that.
        
         | mepian wrote:
         | > what do other folks think is a better candidate for the
         | biggest flop [in tech] of the 1990s?
         | 
         | VAX 9000, OS/2 2.0, OS/2 Warp 3, OpenDoc, Kaleida, Apple
         | Newton, Pippin, 3DO, Philips CD-i, Sega 32X, Sega Saturn, Atari
         | Jaguar, Amiga CD32...
        
         | rasz wrote:
         | Bigger assistant/agent flop of the nineties was General Magic
         | https://en.wikipedia.org/wiki/General_Magic Packed with
         | smartest engineers and usability people from the valley. Idea
         | was to use smart remote agents "working for the user". Burned
         | $200mil of 1995 money developing absolutely nothing usable.
        
       | ok123456 wrote:
       | It gave us Comic Sans, which had a notable impact on culture. I
       | wouldn't call that a flop.
        
         | gjsman-1000 wrote:
         | It also gave us the world's greatest example of poorly thought
         | through security practices.
         | 
         | You can set a password on your Bob account. If you fail to
         | enter the right password three times in a row, Microsoft Bob
         | lets you reset the password, no further questions.
        
           | likeabatterycar wrote:
           | >>It gave us Comic Sans, which had a notable impact on
           | culture. I wouldn't call that a flop.
           | 
           | >It also gave us the world's greatest example of poorly
           | thought through security practices.
           | 
           | Is this why OpenBSD ironically uses Comic Sans throughout?
           | Most notably in httpd.
        
           | notnaut wrote:
           | What?? What was the point, even?
        
         | duskwuff wrote:
         | Comic Sans was from Microsoft Comic Chat [1], which was a
         | separate product from Bob.
         | 
         | [1]: https://en.wikipedia.org/wiki/Microsoft_Comic_Chat
        
       | boomboomsubban wrote:
       | We had Bob in an attempt to make my technophobic mother capable
       | of using the computer.
       | 
       | My main memory of it was that it allowed you to add shortcuts to
       | other installed programs, so I added the few games on the
       | computer to Bob. This used way too many resources, causing Bob to
       | crash and me being unable to get into my profile to fix it. It
       | may have broken the program for anyone else using it too, I can't
       | recall. Relatively standard behavior crashing the program far
       | beyond their target market's ability to fix it.
        
       | whycome wrote:
       | Bring back a version of this to help aging seniors deal with
       | increasingly complex interfaces.
        
         | gjsman-1000 wrote:
         | I remember when the first iPad came out, and the tech press
         | marveled at how easily seniors could understand it. This no
         | longer applies to modern iOS.
         | 
         | We don't necessarily need Bob. We just need an iOS 1 mode,
         | skeuomorphic design and all. Back when the camera app only had
         | a photo or video switch, a take photo button, and a gallery
         | button.
        
           | likeabatterycar wrote:
           | > We don't necessarily need Bob. We just need an iOS 1 mode
           | 
           | But web developers have done their best to wreck this. Have
           | you ever had to explain GDPR cookie dialogs to elderly
           | parents? I've watched them Google recipes only to blame the
           | chef when the site was broken or unusable, which was more
           | often than not.
        
           | jonathantf2 wrote:
           | Maybe not skeuomorphic design, but they have a simplified
           | mode: https://support.apple.com/en-gb/guide/assistive-access-
           | iphon...
        
         | exe34 wrote:
         | that's an idea - a version of it on social media to remind them
         | to go out and touch grass instead of believing every conspiracy
         | theory.
        
       | blackeyeblitzar wrote:
       | Bob is always easily criticized but it was actually a fun and
       | cute software that included the basic versions of what a lot of
       | people needed, like a Word Processor that wasn't at the same
       | level as Works (or Office). Almost everyone who makes fun of it
       | never used it. But it was an early mash up of a few different
       | things that all survive in various ways in other products. For
       | example the home in Bob, which is often the main thing people
       | make fun of, draws on the same fun people get when they're
       | designing spaces in the sims or whatever else.
        
       | anonymousiam wrote:
       | Melinda gates was more than just the product's marketing manager,
       | she was in charge of the whole project.
       | 
       | https://www.cnbc.com/2017/11/29/the-lesson-melinda-gates-lea...
        
       | edgineer wrote:
       | Us kids loved it. Spent a lot of time configuring rooms, theming
       | them, exploring all the features. The most intriguing one was a
       | mailroom, but that's because it asked to configure your modem and
       | email server settings which I couldn't do. Had separate profiles
       | for each of us in the family and our friends; but we soon learned
       | you could reset anyone's password by saying you forgot it. Once
       | the griefing started it lost some appeal, but I still have only
       | fond memories of MS Bob.
        
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       (page generated 2025-01-12 23:00 UTC)