[HN Gopher] Show HN: Kate's App
       ___________________________________________________________________
        
       Show HN: Kate's App
        
       Caregiving is a natural, human act of compassion and caring, and
       most of us, at some point, will rely on someone to help us with our
       health care (> 70%) or be tasked with helping someone else (> 10%).
       Kate's App is a tool to coordinate doctor contact information,
       prescriptions, pharmacies, appointments, notes, and other
       information with family and caregivers, and do it safely and
       privately. This is not a clinic portal, and is not associated with
       any insurance or medical providers.  The app is 95% complete, and
       is entirely usable as is (for any interested beta users). I intend
       to clean up the rest of it, and go GA within a few weeks. In the
       meantime, I would love to answer any questions or hear helpful
       critiques.  BTW, Show HN is the best.
        
       Author : bhpreece
       Score  : 132 points
       Date   : 2025-01-09 16:03 UTC (1 days ago)
        
 (HTM) web link (katesapp.org)
 (TXT) w3m dump (katesapp.org)
        
       | TrainedMonkey wrote:
       | Who owns the data and where it is stored?
        
         | warkdarrior wrote:
         | Also, how identifiable is the data? Can a (US state) government
         | agency subpoena data for individual users?
         | 
         | Does the app/company fall under HIPAA regulation? If it does,
         | what security & privacy measures are in place to guarantee
         | compliance? If it does not, what security & privacy measures
         | are in place to prevent government fishing expeditions?
         | 
         | Finally, what security & privacy measures are in place to
         | prevent app developer having a change of heart about selling
         | the data? What if, say, United Healthcare offers to buy the app
         | and the data for $1B?
        
           | bhpreece wrote:
           | > app developer having a change of heart
           | 
           | Yes. Two features high on my list of todos: 1) download all
           | your data; 2) delete all data from the site.
           | 
           | The second is a bit more complicated, since multiple family
           | members may have access to the same data, and may have
           | different opinions on deleting it. I'll work it out.
           | 
           | Otherwise, you have only my integrity. I'm not looking to
           | sell it, but I would love to hand this over to someone with
           | more resources and bigger pockets. If I ever do, I would want
           | those reassurances from them first, and I would definitely
           | give all users fair warning, so they can pull out if they
           | don't have the same confidence I do.
        
             | ygjb wrote:
             | > The second is a bit more complicated, since multiple
             | family members may have access to the same data, and may
             | have different opinions on deleting it. I'll work it out.
             | 
             | I know it's been said elsewhere, but you need a lawyer.
             | This isn't something for you to work out, it's something
             | for you to clearly understand your legal obligations, and
             | what your exposure is based on which jurisdictions a user
             | might log in from.
        
               | bhpreece wrote:
               | > you need a lawyer
               | 
               | Legal advice is part of working it out.
        
               | klibertp wrote:
               | As someone under civil law jurisdiction, I have a hard
               | time parsing this:
               | 
               | > This isn't something for you to work out, it's
               | something for you to clearly understand your legal
               | obligations
               | 
               | Like, is it _really_ impossible to  "understand your
               | legal obligations" without help from a lawyer? Is it
               | supposed to be like that? Why? Are the laws explicitly
               | written to be impossible to understand if you're not a
               | lawyer?
               | 
               | I might have lucked out, but in the few instances where I
               | had doubts, just reading the relevant code gave me all
               | the advice I needed. They are written to be clear and
               | unambiguous as much as possible - in effect, they're
               | tedious and wordy but perfectly understandable. It's easy
               | to recognize the complex or unclear parts because they
               | really stand out from the rest - and that's when you ask
               | a lawyer.
               | 
               | Of course, if there's a significant penalty or otherwise
               | stakes are high, consulting with a lawyer is a good idea.
               | But the notion of "the people" _only ever_ interacting
               | with  "the law" through intermediaries is... strange?
               | Then again, you don't generally risk being shot in the
               | head for arguing with a policeman here, which might or
               | might not be a separate issue.
        
               | netdevphoenix wrote:
               | You can't possibly pretend to understand the laws from
               | every single country. That is the reason why you need a
               | lawyer. This app targets all countries in the world. Even
               | if it was just for the US, you would need one.
        
               | klibertp wrote:
               | Well, obviously, I can't even _read_ the codes of other
               | countries! Even if I could, I wouldn 't trust myself to
               | understand them - cultural context matters for
               | understanding. Like, how much "must" is there in "should"
               | and similar. I'm asking more about your local laws (so,
               | state + federal, in the US?) - obviously, if you need to
               | cover multiple jurisdictions, that's a pain better
               | outsourced to specialists.
        
               | netdevphoenix wrote:
               | There are lots of EU folks in here
        
               | ygjb wrote:
               | This service is currently running, in production, in the
               | United States, and is missing key features that are
               | regulatory or legal requirements. I won't enumerate them
               | because I work in security, not privacy or compliance
               | (although those are features that require strong security
               | and I often support related projects).
               | 
               | The app is designed to allow sharing of personally
               | identifiable information, and apparently doesn't
               | distinguish regions, age, etc.
               | 
               | Assuming OP is American, and hosting the service in the
               | US, and given the target audience and proposed use case,
               | I can think of a couple of regulations that apply:
               | FTC Act       COPPPA       CCPA       All of the privacy
               | laws documented here:
               | https://iapp.org/resources/article/us-state-privacy-
               | legislation-tracker/
               | 
               | In addition, if a Canadian user signs up, then PIPEDA,
               | and various other regulations come into play.
               | 
               | If an EU user signs up, then obligations must be met
               | under the FTC's Data Privacy Framework and compliance
               | with various EU and national regulations come into play.
               | 
               | It's not impossible for someone to adhere to all of the
               | laws, it's just a full time job to do it. It's probably
               | not reasonable for a single person to build and operate a
               | service with the privacy and security requirements and
               | claims that the author of KatesApp makes, and meet the
               | compliance requirements. It is abundantly clear to anyone
               | who works in privacy or security that the website doesn't
               | meet the bare minimum requirements, and has very little
               | standing to defend itself.
               | 
               | For reference for anyone who hasn't signed up for it,
               | there is no terms of service, and no privacy policy.
               | 
               | The service includes features to allow uploading of data
               | related to:                 Prescriptions - medication,
               | dosage, instructions, prescriber, and pharmacy
               | Medical Appointments - who (presumably the medical
               | professional), date/time, location, and reason for
               | medical appointment       Doctors - a list of doctors,
               | clinic, contact info       Upload files, with this
               | helpful list of suggestions of medical records to upload:
               | - insurance information        - advanced directives or
               | DNR/DNI        - a copy of your vaccination card        -
               | lab test results, doctors' reports, x-ray, MRI, and CT
               | - scans, or other images        - voice recordings of
               | visits with the doctor or other providers        - self-
               | monitoring logs (sleep, diet, exercise, etc.)
               | 
               | There are logs to show who created a data element under
               | each of those types of records, but I didn't test the
               | site deeply enough to determine if there are any audit
               | controls or logs that are visible to users on who
               | accessed what, but the privilege system implemented is
               | rudimentary, and is fundamentally weak due to the fact
               | that user accounts are unverified.
               | 
               | Anyone can sign up and create and share files and
               | resources using this service. From the main public page,
               | the author requires a signup code, but signing up from
               | the HN link on the post bypasses this. There is no
               | validation of who the user is, no confirmation that the
               | person who signed up owns the account, or options to
               | delete my test account or data. There are no controls
               | that appear to limit what might be uploaded other than
               | file size.
               | 
               | As of right now, this site is in violation of Canadian
               | law and EU laws regulations. I assume it is also in
               | violation of American laws and regulations.
               | 
               | I understand what the author is attempting to do, and why
               | they are doing it, and they are deserving of empathy (and
               | in my other comment I provided them a road map to improve
               | some of the security issues on the site), but launching a
               | website into production that gathers this data, in the
               | United States is not only unwise, it is probably
               | negligent, and it's reasonable to expect that someone
               | could sue the owner of the application.
               | 
               | From a user privacy and security perspective, a user of
               | this service would quite literally have more protections
               | and controls using a google spreadsheet or shared folder
               | to store and share these documents.
        
               | klibertp wrote:
               | For the record: I don't disagree with anything above.
               | 
               | My question was more about whether you need a lawyer to
               | know you need a privacy policy... It was tangential,
               | admittedly; sorry about that.
               | 
               | To make the direction of the tangent clearer (and please
               | ignore it if it distracts from the main discussion too
               | much): I'm in the EU, and I know that I'd need to read
               | GDPR[1] before letting people see such an app. I haven't
               | read it - I quite possibly would give up at Act 4 and
               | decide I _do_ need a lawyer. But my first instinct would
               | be to go read the Regulation itself.
               | 
               | [1] Actually, RODO (official translation):
               | https://gdpr.pl/baza-wiedzy/akty-prawne/interaktywny-
               | tekst-g...
        
               | ygjb wrote:
               | A side effect of my career is that I have been in
               | compliance adjacent roles for 20 years or so, and as a
               | result I have read most of the related regulations. I
               | still defer to a lawyer for actual opinions, but have
               | frequently had to explain the technical implications of
               | regulations to lawyers.
               | 
               | The bottom line is that the regulation is not a technical
               | specification, it is a legal document, and parsing a
               | legal document requires both the ability to read the
               | regulation, and also to reason by applying the
               | jurisprudence that is specific to the jurisdiction for
               | the regualtion. Essentially, interpreting the law and
               | translating it into requirements requires the ability to
               | both outline the technical requirements and understand
               | what is required to make the implementation legally
               | defensible.
               | 
               | A good example of this is data deletion under GDPR. The
               | expectation of the law is that when you get a deletion
               | request, you will delete the data. In practice, deleting
               | data is hard, unless you build your backup mechanisms to
               | allow deletion of individual fields. With that in mind,
               | companies meet this requirement by implementing a
               | deletion scheme for production systems, and a mechanism
               | such that datasets marked for deletion are logged, and
               | when a restore from backup is performed, the restoration
               | process references those deletion logs to ensure that
               | deleted records are not restored. This, technically
               | speaking, does not result in proper deletion of the data,
               | but it has passed audits under data deletion regulations
               | (Disclaimer: this is based on public documents detailing
               | data deletion requirements, not my work directly. Consult
               | your lawyer, I am not a lawyer, and I am not on your
               | compliance or security team and this is not a
               | recommendation).
        
         | kmoser wrote:
         | And is it encrypted at rest and in transit? If so, what level
         | of encryption? Are keys ever stored in the app?
        
       | otterley wrote:
       | If you're dealing with personal health information (PHI), I would
       | advise you to temporarily close your site and hire a lawyer
       | straight away. Whenever you touch this kind of data, regulatory
       | regimes like HIPAA may apply, and you need to be extremely
       | careful. There's not a HIPAA compliance or even a privacy policy
       | statement available on your front page.
       | 
       | See https://www.hhs.gov/hipaa/for-professionals/privacy/laws-
       | reg... as a starting point. We might be able to recommend a
       | lawyer to you if you tell us which state you're located in.
        
         | roegerle wrote:
         | Are they a covered entity?
        
           | otterley wrote:
           | That's not for any of us to determine here. A lawyer can
           | answer that.
        
             | roegerle wrote:
             | I doubt they are.
        
           | nkozyra wrote:
           | While I agree that they probably aren't, their intended
           | customer base is.
           | 
           | And even so, nothing precludes people from pursuing civil
           | damages if there's a data breach - this is far more likely
           | with sensitive data coming from a medical provider to a third
           | party.
           | 
           | And as has been hinted at, the lack of professional
           | presentation is going to hurt a lot, and people will
           | immediately ask "can I trust this platform with any of my
           | information?"
        
             | netdevphoenix wrote:
             | Probably not even a data breach. A user's friend/relative
             | who is a lawyer or works in health care or know someone who
             | does will see the app and inmediately begin proceedings for
             | a lawsuit. Once it is under the eye of the state, OP will
             | be in big legal trouble. Building apps is cool but any app
             | that uses critical stuff like real world infrastructure or
             | personal data needs careful treading
        
               | skrebbel wrote:
               | > A user's friend/relative who is a lawyer or works in
               | health care or know someone who does will see the app and
               | inmediately begin proceedings for a lawsuit
               | 
               | Why? What's in it for them?
               | 
               | I'm not saying this can't happen, I'm just not sure I
               | understand why you think it's so _likely_ to happen.
        
               | fnimick wrote:
               | Damages? The potential payout is enormous.
        
               | skrebbel wrote:
               | Yeah but, how can there be damages without a breach?
        
               | netdevphoenix wrote:
               | Kate is a citizen. She is 60 years old and the family
               | lives away. She gets visited daily by a care worker. Kate
               | downloads the app and enters her data. Kate shares her
               | data with the care worker so it can be managed for things
               | like appointments and medication. The manager of the care
               | worker sees the app, checks that the site has no policy
               | whatsoever. Shares the name of the app with the law
               | department. Law department contacts the local health
               | authority regarding the app legality. The local health
               | authority begins proceedings against the developer.
               | Developer loses money
        
               | JoeAltmaier wrote:
               | That makes sense, and I hope it would work. Still, that's
               | maybe an old view of how software and business work. In
               | truth the app is a whipped-together thing, and the
               | 'company' selling it is a shell. The address is a blind
               | PO box.
               | 
               | Law department visits the box and finds nobody. Shell
               | company changes name (indeed, perhaps they have a
               | different name for every victim) and resume operation
               | immediately. Hell, they never stop selling for a
               | millisecond.
               | 
               | Follow the money? Ha. The modern ideas of currency make
               | such schemes bulletproof.
        
               | netdevphoenix wrote:
               | Domain ownership, cloud accounts, IP addresses. All of
               | these can be used to as a collection of evidence to
               | pinpoint the target. In the old days, it would be harder
               | but nowadays everyone is sheds fingerprint cells the same
               | way leave dead cells with our DNA everywhere
        
               | skrebbel wrote:
               | Yeah but how does the "law department" _gain_ money? The
               | question I asked is  "what's in it for them?"
        
               | rob74 wrote:
               | An enormous payout from a guy who built an app as a side
               | project? Ok, you could push the guy into bankruptcy, but
               | I doubt that you will ever see an "enormous payout"...
        
           | fluidcruft wrote:
           | > Kate's App is a tool created to support medical caregivers
           | and the people they care for
           | 
           | Seems like it is intended to be used by covered entities. But
           | it does depend a bit on what "medical caregiver" is intended
           | to mean.
        
           | astura wrote:
           | No.
        
         | jph wrote:
         | > Whenever you touch this kind of data, regulatory regimes like
         | HIPAA apply,
         | 
         | My understanding is you're an actual attorney, yes?
         | 
         | Can you shed any light on this area...? My understanding is
         | HIPAA and similar laws aren't applied as a result of a user
         | disclosing their own information for their own purposes. For
         | example, you can freely put your own personal medical
         | information into Google Docs, Apple Notes, Facebook post, X
         | tweet, Excel spreadsheet, etc.
         | 
         | I ask because Kate's App is similar in ways to my app
         | BoldContacts, which is helps people care for their parents and
         | disabled loved ones. I strongly believe that these kinds of
         | apps need some kinds of privacy protections that are lighter-
         | weight than HIPAA. I haven't yet found a perfect answer.
         | 
         | https://boldcontacts.org
        
           | otterley wrote:
           | I can't provide legal advice here; sorry. But I will say that
           | there is a pretty big difference between hosting arbitrary
           | customer-provided data where the customer can enter either
           | kitchen recipes or medical data at their choosing, and
           | stating that your service is intended to store PHI and
           | attracting such information as a result.
        
           | colechristensen wrote:
           | I'm not a lawyer so I can give a little bit of legal advice,
           | but... yeah get a lawyer.
           | 
           | Anybody who is a healthcare provider, anybody who gets paid
           | to do anything that smells even a little bit like health care
           | shouldn't touch this with a ten foot pole. They shouldn't
           | look at it or touch it or think about it very intensely.
           | 
           | If you don't want to be in violation, don't receive medical
           | information, don't store it, don't advertise that you handle
           | it in any way.
           | 
           | Good advice:
           | 
           | - don't do anything at all that suggests that you will handle
           | anything that even slightly hints it is storing,
           | transmitting, or in any way touching healthcare information
           | without being HIPAA compliant.
           | 
           | - especially don't do this as a side project, have a
           | corporate structure with a very solid liability shield and
           | don't do anything to pierce the veil
           | 
           | - do you want to avoid a 5,6, or 7 digit liability? Do
           | everything you can to appear to be trying in good faith to
           | follow the law and comply with regulations. Do things. Keep
           | records of doing those things.
           | 
           | - even if you're _not_ required to, look up and follow the
           | regulations, better yet, actually be HIPAA compliant even if
           | it's not required. Many of these things you should be doing
           | anyway even in very different fields.
           | 
           | - for God's sake get a lawyer and don't ask for advice on the
           | Internet. Pay for the time for someone to sign off on what
           | you do and whether or not you're inside the law
        
           | bhpreece wrote:
           | I like boldcontacts. It wouldn't have been useful for my
           | daughter, but it would have been useful for my grandmother.
        
         | bhpreece wrote:
         | I would appreciate a recommendation. I'm in Minnesota.
        
           | brentjanderson wrote:
           | IANAL either but if I were you, I'd start here:
           | https://www.vanta.com/products/hipaa or look for competitors.
           | 
           | And perhaps look at Stripe Atlas for getting my corporate
           | ducks in a row to start with. https://stripe.com/atlas
           | 
           | Wading into that to get oriented, you would then be better
           | equipped to have at least a baseline. A corporate attorney
           | would be the next step to verify what you're doing.
           | 
           | Minnestar.org hosts networking events that may be useful for
           | finding people in the intersection of tech, healthcare, and
           | law. Attend and get some face time to find people who may
           | want to help. Lots of corporate centers in Minneapolis
           | (assuming you're in or near the twin cities), including
           | healthcare. Depending on financial considerations, you may be
           | able to find on ramps to grants, investors, or donors to fund
           | compliance. Not sure on that though, but it's possible.
           | 
           | Good luck!
        
             | bhpreece wrote:
             | Thank you. I'll look into all of this.
        
         | kamma4434 wrote:
         | I woul advise that you get a lawyer for each and every
         | jurisdiction you plan to offer your service in. It's not that
         | the EU is so happy with the collection of medical data.. and I
         | guess similar but slightly different rules apply everywhere.
        
         | imglorp wrote:
         | This is a frustrating conversation.
         | 
         | It appears that anonymized data medical data are being sold en
         | masse by providers (*) because money. But it's also obvious to
         | us tech folk how trivial it is to combine anonymized patient
         | encounters with location and credit card purchase data etc to
         | de-anonymize it and resell as enriched.
         | 
         | So the only people who are effectively bound by HIPAA are the
         | well-intentioned ones who have to protect themselves and and
         | comply; the rest are laughing at them on the way to the bank.
         | 
         | * https://www.theverge.com/2021/6/23/22547397/medical-
         | records-...
         | 
         | * https://www.scientificamerican.com/article/how-data-
         | brokers-...
         | 
         | * https://www.medicaleconomics.com/view/who-profits-our-
         | medica...
        
           | PittleyDunkin wrote:
           | > the rest are laughing at them on the way to the bank.
           | 
           | My understanding is that HIPAA is intended to stop providers
           | from colluding against the patient, not to stop providers or
           | middlemen from enriching themselves with our data.
        
             | otterley wrote:
             | And also to make PHI portable across providers.
        
           | edwhitesell wrote:
           | Forget about anonymous data; sometimes PII is not sold, it's
           | just given away by staff who don't know better. See my
           | comment here from my own experience:
           | https://news.ycombinator.com/item?id=17183682
        
         | jillesvangurp wrote:
         | This is good advice.
         | 
         | Beyond HIPAA and similar regulations, there's the broader
         | challenge that part of the intended audience probably would not
         | want to use it for the same reasons. Any health care
         | professionals that handle information like this are subject to
         | the same rules and would only use tools that comply to minimize
         | liability.
         | 
         | And there's the related problem of those people probably
         | already having a lot of tools that they use and prefer. Another
         | tool adds to their work load.
         | 
         | But I don't want to completely discourage you. If you are
         | serious about turning this into a business, I'd look into how
         | to connect to other tools. Maybe add some IOT integrations to
         | the mix, etc. Most GPs would love a good tool like that. Many
         | of the tools in this space are more than a bit crap. The key to
         | success is understanding who experiences the most pain here and
         | taking that a way (which in this context is also a nice
         | metaphor).
         | 
         | Some feedback:
         | 
         | - who or what is Kate? Not really clear what this name is
         | about.
         | 
         | - what's the business model here? Who pays for what and why?
         | How is that going to evolve.
         | 
         | - get a designer or level up your own design skills. I'm not
         | one but I can see you didn't use one.
         | 
         | - work on your pitch, it raises a lot of questions. Like how
         | you are storing information, what the pricing is, and how you
         | deal with privacy issues, etc. Vaguely hinting at that being
         | important in a hand wavy way doesn't make it better. Taking
         | topics like that serious requires a more structured approach to
         | address those things. This communicates the opposite of what
         | you probably intend here.
        
           | salgernon wrote:
           | > people probably already having a lot of tools that they use
           | and prefer. Another tool adds to their work load.
           | 
           | Further, a lot of providers are very strict about what tools
           | their organization is allowed to use. In the past I've tried
           | to get providers to look at a personal web page where I'd had
           | a medical history and links to imaging data, and they weren't
           | allowed to access it via policy.
           | 
           | (I then brought 10 disks of imaging on a thumb drive - but
           | they wouldn't take that either. So I re-burned them onto
           | physical media, and they _were_ ok with importing that.)
           | 
           | I do understand why those policies are necessary, and in the
           | end I learned _their_ systems and limitations. It's actually
           | been an ok experience.
        
         | hiatus wrote:
         | To my knowledge, HIPAA applies only to entities that accept
         | health insurance or provide services to those entities under a
         | BAA. There have been FTC cases against companies disclosing PHI
         | in breaches but they don't seem to be brought under any HIPAA
         | violation but consumer protection statutes.
         | 
         | From your link:
         | 
         | > The Privacy Rule, as well as all the Administrative
         | Simplification rules, apply to health plans, health care
         | clearinghouses, and to any health care provider who transmits
         | health information in electronic form in connection with
         | transactions for which the Secretary of HHS has adopted
         | standards under HIPAA (the "covered entities")
        
           | parsimo2010 wrote:
           | HIPAA applies to covered entities, and this app may not be
           | considered a covered entity (the closest they come is a
           | clearinghouse and they probably do not fit the definition),
           | but HIPAA has rules concerning how covered entities deal with
           | business associates.
           | 
           | Kate's App would almost certainly fall under the definition
           | of a business associate, and no health care provider should
           | be entering protected information into the app without
           | entering into an official agreement that the data will be
           | protected according to HIPAA rules.
           | 
           | So technically Kate's App isn't doing anything illegal, but
           | any health care provider entering info into this app would
           | be. To fix the situation, Kate's App needs to certify that
           | their app is compliant and provide an official agreement for
           | providers. Otherwise healthcare providers should stay away,
           | and this app would only be useful for friends and family
           | members.
           | 
           | (I am not a lawyer, but I have analyzed health care data and
           | it's cumbersome to deal with, especially if you are
           | transmitting over a network). https://www.hhs.gov/hipaa/for-
           | professionals/covered-entities...
        
       | TemptedMuse wrote:
       | Yeah... this is a lawsuit waiting to happen. Medical data is NOT
       | something you handle with a hobby project.
       | 
       | No privacy policy, no real information about the owner behind it.
       | Seems all "trust me, it's private, I pinky swear".
        
         | actionfromafar wrote:
         | If it was all running locally, I could see someone getting away
         | with it, possibly. At this point, it's just a tool?
        
           | TemptedMuse wrote:
           | Yeah; self-hosted and open source I would be more open to it.
           | This is just kinda sketchy.
        
         | mkoryak wrote:
         | That, and also let me tell you about a thing called margins.
         | They help text not run into the edges of the screen.
         | 
         | I don't blame you for not using them though since evidently you
         | never looked at your page on mobile ;)
        
           | bhpreece wrote:
           | I look at my page on mobiles all the time. The lack of
           | margins really pisses me off.
        
       | dflock wrote:
       | Great idea!
       | 
       | - What country/ies do you accept users from and which
       | jurisdiction do you store their data in?
       | 
       | - Get a HIPPA/GDPR/PHIPA audit by a legal professional ASAP!
        
         | bhpreece wrote:
         | This information is all in the U.S. I haven't looked at
         | international issues. I'll need to put it on my list.
        
           | getwiththeprog wrote:
           | It might be easier to launch internationally first. Many
           | places on the planet put good will in healthcare as more
           | important than the almighty dollar. I have dealt with lawyers
           | a number of times. Costs can spiral out of control very
           | quickly, so take time to think over how much you are willing
           | to spend and what your end goals are.
        
       | i_love_retros wrote:
       | > You data will not be sold, shared, or given away. Your medical
       | data is the most private data you have, and we respect that.
       | 
       | So you're hack proof and idiot employee proof?
        
         | metalliqaz wrote:
         | Is any company?
        
           | InsideOutSanta wrote:
           | No, but I guess a product like this should be built in a way
           | that the company doesn't have access to unencrypted data in
           | the first place.
        
         | cess11 wrote:
         | Apparently, and they'll never enter bankruptcy proceedings and
         | get sold that way.
        
         | kmoser wrote:
         | The claim doesn't say they won't be hacked. The implication is
         | that they won't _willingly_ do those things.
        
       | hk__2 wrote:
       | The header link of static pages like
       | https://katesapp.org/static/What%20Is%20Kate's%20App.html doesn't
       | work.
        
         | bhpreece wrote:
         | The page loads fine on all my devices and browsers. What are
         | you seeing?
        
           | nkozyra wrote:
           | Go to that page then click the header link. It goes to
           | https://katesapp.org/KatesApp/.
           | 
           | edit: not a relative link, but a 404 regardless
        
             | bhpreece wrote:
             | Ah. Thank you.
        
       | curious_cat_163 wrote:
       | I think you might want to heed the advice about privacy
       | regulations in the other threads.
       | 
       | Just thought, I'd share what I think about the substance of the
       | idea (not the implementation). I think a big untold story in the
       | US healthcare system is how it shifts the burden of coordinating
       | care to patients and/or their loved ones.
       | 
       | To be sure, there is a lot of decisions that the individual (or
       | their NoK) should be making but the amount of paperwork that
       | flies around and lack of coordination between say an insurance
       | company and the provider is astounding. This becomes very
       | pronounced for every corner case and the entire machinery is
       | wired to record things in myriad systems but somehow not make
       | things better when it comes to the core outcomes -- providing
       | healthcare. Every entity in the food chain is out to (and does!)
       | make a buck. Meanwhile, there is a wait time of > 30 days to meet
       | one's primary care physician over a video chat!
       | 
       | So, I absolutely LOVE your idea. The implementation probably
       | requires a lot of iterations here. One suspects that there are
       | ways in which a consumer facing app could make some real money to
       | level the playing field in favor of the patient while being a
       | sustainable busienss.
        
         | bhpreece wrote:
         | Thank you for the encouragement.
        
       | gwbas1c wrote:
       | I don't want to repeat other comments here; but this app smells
       | of a very dangerous attitude: Built with love by novices with
       | grand intentions, with complete blindness to the real
       | consequences that happen when novices are ignorant in their
       | field.
       | 
       | If your goal is to "find a learning project," I suggest finding a
       | very different "learning project." Otherwise, keep "Kate's app"
       | private, word-of-mouth, invite-only for under 20 people.
       | 
       | The 1980s and 1990s are long-gone, you can no longer "learn as
       | you go" when the consequences of your application malfunctioning
       | have real-world implications.
       | 
       | ---
       | 
       | A few years ago, my employer used an HR app that appeared built
       | by a novice. In that time period; they sent me a PDF with tax
       | information for half the people in the company; and then they
       | royally screwed up the tax information sent to the IRS for me.
        
         | diggan wrote:
         | How do you know that the authors are novices with "complete
         | blindness" to real consequences? Where are you getting the
         | "find a learning project" goal from?
         | 
         | It sucks that you've been burnt by that before, but it sounds
         | like your employer was the one who screwed you there, not the
         | author of the application.
        
           | ygjb wrote:
           | Uh, this is appears to be an application that collects data
           | that is regulated in most legal jurisdictions, lacks a
           | published terms of use, doesn't have a published privacy
           | policy, and at first glance is missing rudimentary security
           | controls related to TLS and content security.
           | 
           | The sparse documentation makes claims about privacy and
           | security, but there is no evidence to back those claims.
        
           | tantalor wrote:
           | They don't know, it's a total guess. That's why they hedge
           | with phrases like "smell" and "if your goal..."
        
             | threatofrain wrote:
             | Total guess implies that they closed their eyes and made a
             | random choice. There's a reason why the top posts,
             | including one by a lawyer (who recommends _immediately_
             | shutting down the site before getting advice), are saying
             | caution is very warranted.
        
             | 52-6F-62 wrote:
             | Reminds me of the (so called) engineering teams I've worked
             | with at high profile startups who dealt primarily with
             | their software based on "code smell". It was amazing. If
             | you accomplished something that didn't make your boss look
             | smarter than you then it was a bad "code smell". Logic be
             | damned
        
           | gwbas1c wrote:
           | Complete lack of legal compliance in the area that they are
           | operating; the style of the name.
           | 
           | The issue of my employer is an example of real world
           | consequences when a novice builds a product without
           | understanding the rules they need to follow.
           | 
           | Unfortunately, there is a cohort of people in the startup
           | scene, and who also participate in Hacker News, who don't
           | like to hear negative feedback even when there are very clear
           | consequences that that feedback is trying to address. Don't
           | be one of those people, especially around issues of legal
           | compliance.
        
             | 52-6F-62 wrote:
             | Should it be called "healthily" or "contactful" instead?
             | Lol
             | 
             | Startup names are so stupid
        
           | netsharc wrote:
           | I had the strong urge to scroll down that page to see if
           | there's anything more to this site: who made it, legalese,
           | etc, but no. While it claims data safety and privacy...
           | 
           | Yeah, that smells amateurish. Maybe OP can code well, maybe
           | they have domain knowledge in healthcare, but damn,
           | definitely utterly clueless in the legal area.
        
           | 383toast wrote:
           | Telltale signs of application immaturity like using ids as
           | urls
           | 
           | https://katesapp.org/patients/41
        
             | jmull wrote:
             | Never mind that URLs _are_ identifiers.
        
           | salgernon wrote:
           | From the blurb at the top: " The app is 95% complete, [...] I
           | intend to clean up the rest of it, and go GA within a few
           | weeks. "
           | 
           | Assuming the last 5% is going to just take a few weeks is
           | naive from a development point of view. Everyone learns this
           | the hard way, so I don't mean it as a dig.
        
             | ryanwaggoner wrote:
             | Every completed project was at one point a few weeks away
             | from being done.
        
       | roegerle wrote:
       | So HIPAA isn't rocket science and HHS provides plenty of HIPAA
       | guidance. Kate's App isn't providing healthcare so HIPAA doesn't
       | apply.
        
         | otterley wrote:
         | The site might be deemed a Business Associate, depending on the
         | specific facts, which we don't fully possess. That's why I
         | recommended the owner seek counsel.
        
           | roegerle wrote:
           | A business associate to who? The user?
        
             | bagels wrote:
             | A covered entity (eg. doctor, nurse, etc.)
        
         | daveguy wrote:
         | This is not true. I'm not a lawyer, but I am in the healthcare
         | field.
         | 
         | HIPAA very much applies to this type of app or any other type
         | of app that may deal in personally identifying information
         | (PII) related to healthcare.
        
           | roegerle wrote:
           | I was too.
           | 
           | https://www.hhs.gov/hipaa/for-professionals/covered-
           | entities...
        
             | daveguy wrote:
             | It would be a mistake to assume a SaaS that stores
             | healthcare PII for coordinating healthcare is not covered
             | under HIPAA. An exception should be filed at the very
             | least.
             | 
             | Edit: If no healthcare provider has access then maybe it
             | could skate by. I interpreted "any user making notes to
             | your account" to mean healthcare providers would have
             | access. Even if not, they should still seek legal counsel.
             | And this app is literally promising safety and security of
             | healthcare information.
        
       | rgbrgb wrote:
       | Sounds like many have privacy/compliance concerns. A bit of
       | horizontal padding is all I ask.
        
         | bhpreece wrote:
         | I would love to find a good web page designer.
        
       | cess11 wrote:
       | Who is on the board and what experience in the field do they
       | have?
       | 
       | I couldn't find a privacy policy so it's likely to be criminal to
       | supply this software to EU citizens.
        
       | motohagiography wrote:
       | contra view to these comments: keep going. I worked in health
       | information privacy and security longer than all of them and the
       | number of sincere people in it is diminishingly small. the field
       | has become infested with gatekeeper nerds and petty bureaucrats
       | who insist you pay their toll to proceed, or demoralized and
       | cynical opportunists who just go along to get along.
       | 
       | sure, there are risks, but take them. make a thing for people who
       | take care of other people. this is for a woman who takes care of
       | her husband with alzheimers, or a man who takes care of his wife
       | with parkinsons. fuck the system. make something someone wants.
       | 
       | good luck.
        
         | nkozyra wrote:
         | "Keep going" is great advice, but what we're looking at here
         | isn't ready for primetime by any stretch.
        
         | bhpreece wrote:
         | Thank you. You get it.
        
         | TemptedMuse wrote:
         | > "I worked in health information privacy and security longer
         | than all of them"
         | 
         | What a claim to make.
        
         | g-b-r wrote:
         | > fuck the system
         | 
         | This app is the system, with a "trust me bro" approach to
         | privacy and security.
         | 
         | Its creator is probably well intentioned, but this is likely to
         | result in bad things for its users.
        
         | bhpreece wrote:
         | I could use your experience. Would you be willing to chat
         | offline?
        
       | rafram wrote:
       | Privacy concerns aside, I don't really understand what the point
       | of this is, to be honest. You can already add family/caregivers
       | as authorized users on a MyChart (Epic) profile, which is an
       | actual source of truth, not a separate data store that you need
       | to update manually.
       | 
       | This seems like a good experiment in building a CRUD app, but I'd
       | recommend doing that with something with less liability.
        
         | diggan wrote:
         | > I don't really understand what the point of this is, to be
         | honest [...] on a MyChart (Epic) profile
         | 
         | As someone who never heard of either MyChart nor Epic, I'm
         | guessing it could be useful for people like me who don't have
         | those things.
        
           | bhpreece wrote:
           | Not really. MyChart (which is provided by Epic) is a way for
           | doctors and clinics to communicate with patients. Although
           | you could give you doctor access to your information on
           | Kate's App, that's not the purpose, and they probably don't
           | want it.
        
           | rat87 wrote:
           | I could understand epic since I think that's mainly for
           | doctors but don't most hospital systems use MyChart or
           | similar portals nowadays to let patients access access their
           | appointments/payment/lab results/doctor notes/etc
        
             | rafram wrote:
             | MyChart is Epic's patient frontend.
        
               | lvturner wrote:
               | What's Epic?
        
               | crisopolis wrote:
               | Epic is a electronic health record (EHR) software used by
               | many hospitals and clinics. It's not the only EHR there
               | are many but it's probably the most known. Doctors
               | usually type patient notes, diagnoses, prescriptions...
               | everything goes in Epic and your team of providers can
               | gain access to see that info.
        
               | astura wrote:
               | The software that runs on the backend of most healthcare
               | facilities in the US.
               | 
               | https://en.wikipedia.org/wiki/Epic_Systems
        
         | bhpreece wrote:
         | I use MyChart. It's a great way for your doctor and clinic to
         | communicate with you.
         | 
         | It's not a place where I'm going to store contact information
         | for all my doctors, or appointments for doctors that aren't at
         | that clinic, or all my prescriptions and all the pharmacies.
         | 
         | When your daughter is reacting badly to her new chemotherapy,
         | and running fevers and throwing up, and somebody needs to call
         | her palliative care specialist and it needs to be you, not her,
         | then where will you find the specialist's phone number?
         | 
         | I hope you'll never be there, but if you are, I think you'll
         | understand.
        
           | bagels wrote:
           | Does that work if you have multiple caregivers? Even seeing a
           | doctor, and then getting a scan can involve multiple
           | entities.
        
             | bhpreece wrote:
             | Other providers in the same clinic can be on the same
             | MyChart. Different clinics might have different MyCharts.
             | Some clinics don't user MyChart, or have a different app.
             | And as you said, you may have many providers, and they are
             | not all on the same MyChart.
        
       | mrlonglong wrote:
       | No. Absolutely not. You will be held legally responsible if you
       | have breaches.
        
       | bhpreece wrote:
       | Thank you everybody for your comments.
       | 
       | Comments on legal issues: I absolutely agree and 100% plan to get
       | legal advice. In the meantime, if you have personal experience, I
       | would love to learn from you.
       | 
       | Comments on HIPAA: I'm 99% sure this does not apply, since the
       | site is for patients and their families, and no doctors, clinics,
       | hospitals, or insurance companies are involved. All information
       | comes from the family, and stays in the family.
       | 
       | Comments on security: This is a huge issue for me. I've followed
       | best practices as nearly as I can, but I've also been asking
       | around to find out who could do a comprehensive security audit,
       | but haven't yet found anybody I trust. Does anybody have any
       | recommendations on how to find someone?
       | 
       | Comments on terms of use, etc: Yes, this needs to be done, but I
       | figured the terms of use are of no use until there's something to
       | use.
       | 
       | Comments on "novice" and "learning projects": Yes this was
       | absolutely built with love and grand intentions, and no, I'm not
       | a novice. I wrote this because my adult daughter died of cancer
       | recently, and we really could have used this. If I can help
       | others deal with the pain of diseases like this, then I'm going
       | to try. I'll work through the problems as they come up.
       | 
       | Aside from the security audit, I'm also looking for someone
       | who'll do a much more professional design and L&F for the site.
       | 
       | Another issue I can really use advice on is how to show this to
       | the people who need it. People who aren't dealing with the
       | problem right now, aren't interested. How do I reach the maybe 5%
       | to 10% of people who have the need right now?
        
         | Tarrosion wrote:
         | I'm sorry for your loss, and I hope that helping others through
         | this project helps you find some solace. IMHO, it's a mark of
         | character that your response to having a problem is "I want to
         | help other people so they suffer this problem less than I did."
        
         | jimt1234 wrote:
         | I'm sorry about your daughter. ... I, too, recently lost a
         | close relative to cancer, and yes, understanding and knowing
         | how to navigate everything involved would've helped greatly.
        
         | ygjb wrote:
         | > Comments on security: This is a huge issue for me. I've
         | followed best practices as nearly as I can, but I've also been
         | asking around to find out who could do a comprehensive security
         | audit, but haven't yet found anybody I trust. Does anybody have
         | any recommendations on how to find someone?
         | 
         | The best first step is to conduct a review yourself; you may
         | want to hire or recruit a volunteer to do a security review,
         | but you can kick it off yourself by using free, open source
         | tools to scan your application, your code, and your
         | environment.
         | 
         | Your first stop should be https://developer.mozilla.org/en-
         | US/observatory because there are some simple, prescriptive
         | improvements you can make.
         | 
         | Your second stop should be using a container or cloud security
         | scanning tool to check for vulnerable configurations and
         | packages. There are a myriad of tools available, like Trivy for
         | container scanning, Prowler https://github.com/prowler-
         | cloud/prowler or ScoutSuite
         | https://github.com/nccgroup/ScoutSuite for scanning your cloud
         | environments, etc
         | 
         | Your third stop should be https://www.zaproxy.org/, which is a
         | free download you can use, and https://www.zaproxy.org/getting-
         | started/ is a great way to get started. This will help you
         | quickly identify low hanging fruit that can be found through
         | automated scanning.
         | 
         | Your fourth stop should be running language appropriate static
         | analysis tools against your application. There are too many to
         | mention, but here is a good starting list:
         | https://owasp.org/www-community/Source_Code_Analysis_Tools
         | 
         | All of these will give you quick, tactical things you can
         | address. Once you get through any critical findings (which
         | frequently, but not always means they are directly exploitable
         | without additional effort) you should threat model your
         | application, and build a plan for security -
         | https://owasp.org/www-community/Threat_Modeling
        
           | bhpreece wrote:
           | Thank you for these recommendations. I'll check out all of
           | them.
        
         | sotomski wrote:
         | Hey mate, it just so happens that I'm working on a very similar
         | thing. Maybe I could help you out regarding security and local-
         | first stuff? Drop me an email if you're interested. Cheers.
         | 
         | EDIT: In any case, you could take a look at
         | https://github.com/YousefED/Matrix-CRDT. Matrix takes care of
         | e2ee. CRDTs give you local-first super powers.
        
           | bhpreece wrote:
           | I am interested in local-first and security. I'll get in
           | touch.
        
           | jeroenhd wrote:
           | Using Matrix+CRDTs for this is a pretty cool idea! It'd take
           | a rewrite of this app, but you could let arbitrary Matrix
           | chat server host the entire data store, getting rid of a lot
           | of the data security risks (as long as you make sure your
           | e2ee approach isn't too eager to share keys).
           | 
           | Then again, doing things this way might make data deletion
           | and other privacy related issues quite difficult to achieve,
           | especially if said Matrix servers are federated.
        
         | WA wrote:
         | Since we're talking about regulation here: Your site is
         | accessible from the EU. You do not have a GDPR compliant
         | privacy policy (or one at all). The GDPR does apply to you, if
         | you allow Europeans to sign up.
         | 
         | The primary goal of your site is to store medical data. For
         | this, you'd need a dedicated data protection officer (DPO).
         | Article 37 1c applies to your case:
         | https://gdpr.eu/article-37-designation-of-the-data-protectio...
        
         | netdevphoenix wrote:
         | 1. you build app for people to add critical and highly personal
         | there yet you haven't even provided your name, company or even
         | a single policy that might make its users trust you, why are
         | you hiding your identity? It looks shady due to that. I
         | understand it is a beta, but I think you should have it as it
         | affects how people perceive your app
         | 
         | 2. what happens if I at some point give access to this app to
         | my care assistant who works for the state health department or
         | a health company? Surely, those people are covered entities,
         | and you would be then under HIPPA laws. There is nothing you
         | can do to stop that and if your app becomes popular enough,
         | given enough time it will happen
         | 
         | 3. For countries in the EU, you are subject to the GDPR
         | legislation. Who is the data processor, data protection officer
         | and the supervising authority for the data handled by the app?
        
       | harvey9 wrote:
       | Putting aside all the legal issues, I would like to see more
       | details of what it does before I sign up. Seems like you need to
       | register yourself and then get all your family/carers to register
       | and then link their accounts to yours? There should be some
       | screen shots of the app in action (with dummy data of course).
       | 
       | Shame this is such a legal minefield. I do not think you should
       | put this on GA.
        
         | bhpreece wrote:
         | > screenshots
         | 
         | High on my list. Or youtube, or something like that.
        
           | Terretta wrote:
           | EDIT: Developer included this in a summary:
           | 
           |  _" Comments on HIPAA: I'm 99% sure this does not apply,
           | since the site is for patients and their families, and no
           | doctors, clinics, hospitals, or insurance companies are
           | involved. All information comes from the family, and stays in
           | the family."_
           | 
           | Insofar as no providers or non-family use this, developer may
           | have a point: my comment's covered-entity reasoning can be
           | disregarded.
           | 
           | ---
           | 
           | Not saying don't do YouTube, there's a persona who wants to
           | learn from being talked to and shown.
           | 
           | But there's a less online (socially noisy) persona who
           | prefers to read, see, and take in information far faster than
           | a video. So don't skip the screenshots!
           | 
           | PS. I participated in the first patient centered groupware
           | app 15 years ago, sold to the provider networks, so all
           | providers a patient is ping-ponged to can interact as if a
           | virtual team with the patient.
           | 
           | Your idea is viable, and giant hospital networks will buy it.
           | But the top comment on this thread is likely dead right. You
           | likely need to be HIPAA compliant for the providers to
           | participate, regardless whether you sold the app to the
           | patient or to the providers. Because unlike a personal notes
           | app, your entire premise is info sharing among parties.
           | 
           | There is possibly a model for this that is technically
           | outside HIPAA, but what you're showing / saying doesn't sound
           | like it's navigated that.
           | 
           | Even if you use that potentially compliant model, it's then
           | highly unlikely the providers will play ball, as then they'd
           | have to be running as many apps as they have patients and
           | they are too busy and already have to know too many systems.
           | Even if they felt like setting a precedent of installing
           | whatever apps patients ask them to use (they don't), the last
           | thing they want is yet another place to redundantly key in
           | information/communications. (They are required to have a
           | record.) To get around that, you'd have to integrate with
           | what they have, and boom, HIPAA again.
        
       | thecosas wrote:
       | Some feedback:
       | 
       | * More screenshots/use cases.
       | 
       | * Information about who you are/why it's called Kate's App. I
       | think that especially for single/small dev teams, this can really
       | help build trust and interest.
       | 
       | * Said elsewhere, but a publicly available privacy policy. Also
       | not seeing any after signing up. Big red flag.
       | 
       | * IMO, don't have usernames AND emails at sign up. Choose one.
       | 
       | * Needs padding on either side. Other formatting issues too, but
       | that was the most glaring one.
        
         | bhpreece wrote:
         | Thank you. They're all in my kanban now.
        
       | 1vuio0pswjnm7 wrote:
       | https://www.ftc.gov/business-guidance/resources/mobile-healt...
        
         | bhpreece wrote:
         | I wasn't aware of that site. Thank you.
        
       | globular-toast wrote:
       | Who is Kate?
        
         | netdevphoenix wrote:
         | I would guess it is OP's deceased daughter
        
       | bagels wrote:
       | Confused: Who uses this, the patient or the medical staff (nurses
       | and doctors, etc.)?
       | 
       | "Organize your support team for your health care."
       | 
       | "Kate's App is a tool created to support medical caregivers"
        
         | joseda-hg wrote:
         | Based on a quick glance, neither, a Caretaker uses it for
         | someone under their care,
        
       | andrewstuart wrote:
       | >> You data will not be sold, shared, or given away. Your medical
       | data is the most private data you have, and we respect that.
       | 
       | Unfortunately the bad actors have destroyed trust so much that I
       | don't trust anyone no matter the words nor how authentic you
       | sound.
        
         | netsharc wrote:
         | It's hard to give trust when there's not a single mention on
         | that site of who "we" are...
        
       | scripturial wrote:
       | How do you know your app is legal to distribute in each country
       | you are distributing in? Anything with the word "medical" in it
       | can be a potential legal mess due to well intentioned but
       | ultimately difficult to manage issues.
       | 
       | If you can't answer that question you really need to listen to
       | the people telling you to take it down until you can work it out.
        
       | netdevphoenix wrote:
       | This is a lovely idea. Very HN like in the good sense.
       | 
       | Sadly, it is also vert HN like in the not so good sense. Unlike
       | the software world, the real world is not ours to program as we
       | see fit. In the real world, laws matter. And I am concerned that
       | you haven't really read upon the consequences of doing an app
       | like yours without any due diligence. You can't just use people's
       | health data like that.
       | 
       | Anyone using this app could potentially sue you as you are likely
       | breaking the law of the country you live in (I am going to guess
       | it is an Anglo-Saxon country).
       | 
       | You should asap bring the app down, contact all users, send them
       | their info, delete them from your servers, notifying them of that
       | and get a lawyer specialising in health related law. With their
       | assistance, you can build an organisation to build the app. This
       | should also limit your liability.
        
         | Over2Chars wrote:
         | I am not sure that if you choose to freely share your medical
         | information with people of your choice, it's protected or
         | governed by HIPAA or protected PII, per se.
         | 
         | For example, I believe Brooke Shields told the world she had
         | post-partum depression and was prescribed some anti-depressant
         | and felt it helped her.
         | 
         | https://www.webmd.com/depression/postpartum-depression/featu...
         | 
         | That's "medical information" about "a prescription". She could
         | have, instead, shuffled it into some rando app, and shared it
         | with her family. I don't think any HIPAA laws were broken.
         | 
         | Of course, US laws https://www.hhs.gov/hipaa/for-
         | professionals/faq/190/who-must...
         | 
         | The above doesn't describe anything about private parties. If
         | this "Kate" is some rando app developer, they can do whatever
         | they like. Anyone who is willing to trust a random developer
         | with their information can do so afaict.
         | 
         | IANAL and YMMV etc.
        
           | Terretta wrote:
           | EDIT: Developer included this in a summary:
           | 
           |  _" Comments on HIPAA: I'm 99% sure this does not apply,
           | since the site is for patients and their families, and no
           | doctors, clinics, hospitals, or insurance companies are
           | involved. All information comes from the family, and stays in
           | the family."_
           | 
           | Insofar as no providers or non-family use this, developer may
           | have a point: my comment's covered-entity reasoning can be
           | disregarded.
           | 
           | ---
           | 
           | > _Anyone who is willing to trust a random developer with
           | their information can do so afaict._
           | 
           | No, not "anyone" in a multi-party app when "someone" is
           | regulated.
           | 
           | This reasoning (a patient can choose to disclose) doesn't
           | apply here, as the app expects providers to info-share new
           | info, ongoing.
           | 
           | The providers are regulated, they have to keep records, and
           | their sides of their tools have to be covered.
           | 
           | That said, even some U.S. national insurance companies bury a
           | clause in their agreement where, to your point, the patient
           | agrees to sort of declassify their info such that it's (the
           | insurer company's theory goes) no longer considered HIPAA and
           | the insurance company can go bananas with it (e.g., sell it
           | to drug companies).
           | 
           | I had lawyers look into this on behalf of our firm benefits,
           | and we challenged that clause. The national insurance company
           | everyone has heard of _instantly_ gave us a new employee
           | insurance agreement without that clause, which suggests to me
           | they knew it was dicey. (Imagine pinging Google and them
           | dropping a clause from their TOS  "just for you". That would
           | only happen if they knew it didn't have legs.)
           | 
           | But, dicey or not, it suggests a path to try if you want to
           | attempt this!
        
             | Over2Chars wrote:
             | As I said, the description isn't clear about whether the
             | regulation entity is a party to it, or is what is being
             | shared in it (I think the clarification suggests I was
             | right).
             | 
             | You, Brooke Shields, can share your information with your
             | boyfriend, Tom Cruise, about who you see for your anti-
             | depressants: the amount, name of the doctor, dosage. You
             | can even use a random app developed by some Joe Dev
             | installed through f-droid as an APK with data stored in
             | North Korean data centers (does North Korea have data
             | centers?). The world is yours.
        
           | netdevphoenix wrote:
           | As much as folks in the software world believe in complete
           | software development freedom, you can't just build whatever
           | you want and release it. Laws exist that regulate what you
           | can release as much as folks might dislike it. Health apps
           | are just one example.
           | 
           | The problem is that OP literally mentions "medical caregiver"
           | as distinct from "families" which can be interpreted to mean
           | someone that operates as covered entity. That alone puts OP
           | under the risk of being sued and being punished with a very
           | large fine. All a user needs to do is put their data there,
           | share the info with their care assistant who works for a
           | health company. Once that happens, OP is breaking the law.
        
       | Bengalilol wrote:
       | Is this app for US people only? Do you know that all big
       | companies are breaking their knees on that special subject of
       | privacy and medicine?
       | 
       | It is hosted by: HOSTINGER US
       | 
       | Organization name: Hostinger International Ltd.
       | 
       | IP address: _redacted_
       | 
       | AS(autonomous system) number and organization: AS47583 Hostinger
       | International Limited
       | 
       | AS name: AS-HOSTINGER
       | 
       | Reverse DNS of the IP: katesapp.org
       | 
       | City: Phoenix
       | 
       | Country: United States
        
       | getwiththeprog wrote:
       | Great idea, keep up the good work.
       | 
       | Would be nice to have a calender (weekly? monthly?) on landing
       | page after log in to see what to prepare for the week.
        
       | rabidonrails wrote:
       | I think the fear-mongering here has spiraled out of control. This
       | app seems to be a place that patients (and their caregivers
       | read:family) can upload and share data amongst themselves.
       | 
       | While you might not fall directly under HIPAA laws (as I don't
       | think you a covered entity nor a Business Associate) you
       | definitely are aware that you will have PHI and thus you have to
       | protect it - especially if you're saying that it's "Private" and
       | "Secure."
       | 
       | I'd focus on making sure that all data is encrypted in transit
       | and at rest and that all systems on your side are locked down.
       | You and anybody that might have access to your database shouldn't
       | have free access this data. I'd read through some of the HIPAA
       | guidelines especially from the business associate side and
       | conform to those.
       | 
       | Don't be scared by everyone here. Read up on the HIPAA
       | guidelines, check out HITRUST, never take your eye off security.
       | Keep getting better.
       | 
       | If you're worried, you can always consult a lawyer or even an
       | auditor for some advice (I'm neither).
        
         | Bjartr wrote:
         | I don't read others' warnings as fear mongering. Rather, they
         | are genuinely offering concrete steps to be taken to avoid
         | problems that frequently arise in this domain.
         | 
         | "Go talk to a lawyer" is not an attempt to scare or some
         | impossible abstract advice. It's a very concrete, and very
         | reasonable step that really ought to be taken early on in this
         | effort.
         | 
         | Maybe everyone here _is_ off base. How might the app developer
         | determine this? By talking to a lawyer.
        
           | rabidonrails wrote:
           | Maybe fear mongering is overstating but...
           | 
           | Speaking to a lawyer is not the first step when building
           | something in this domain (unless you already have someone
           | bankrolling you).
           | 
           | In this case there's an app that this guy built for families
           | to use. It's obviously in it's infancy. The helpful advice
           | here would be about posting that this is in beta or maybe
           | reading the HIPAA guidelines and ensuring that he's adhering
           | to those guidelines where applicable. Focus on tightening up
           | security. What's his plan to ensure that data in encrypted in
           | transit and at rest? What kind of monitoring will the app
           | have? Does he need to be thinking about intrusion detection?
           | Will he need to enforce 2FA?
           | 
           | Does he need to stop everything and start speaking to
           | lawyers? Probably not.
        
       | dailydetour123 wrote:
       | I like the principle of making information easier to share and
       | more accessible for those who need it. However, from the
       | perspective of someone who uses WhatsApp a lot, I think a decent
       | chunk of this info could be shared in a WhatsApp group that
       | includes relevant stakeholders - assuming there is a way to
       | include the medical professional's input. I would imagine in
       | Europe that is how people might already be solving this problem.
       | I think additionally it is generally an uphill battle to get
       | people to adopt and incorporate another messaging/comms platform
       | into their day-to-day life. It doesn't mean it's not important or
       | right what you've built, just that in my experience people resist
       | (and ultimately don't use) additional platforms for
       | messaging/sharing info outside the ones they might already have.
        
       | dmd wrote:
       | Speaking as someone who works in IT in healthcare - you need to
       | close your site down _immediately_ , do not pass Go, etc., and
       | hire a lawyer. You are opening yourself up to practically
       | unlimited liability.
        
       | globular-toast wrote:
       | All this legal bullshit could have been avoided if this was a
       | program for people to run on their own computers. Why oh why is
       | this being run as a service?
        
       | 383toast wrote:
       | Telltale signs of application immaturity like using ids as urls
       | 
       | https://katesapp.org/patients/41
        
         | gooosle wrote:
         | What's wrong with that?
        
           | mdaniel wrote:
           | https://portswigger.net/web-security/access-control/idor
           | 
           | It's not, by itself, deadly but it does lower the safeguards
           | against ACL slip-ups, which could easily exfiltrate the
           | entire customer base
        
           | alexjplant wrote:
           | So my first professional programming job was at a place where
           | people described themselves as "C# developers" instead of
           | software engineers. The team was run by a guy who had built
           | his entire career out of teaching people a very dogmatic,
           | .NET-specific flavor of MVP that he'd learned from a Learning
           | Tree course without understanding any of its theoretical
           | underpinnings. He augmented his One True Design by looking up
           | ASP .NET hacks and tricks on StackOverflow, implementing
           | them, then copying the source code for each project that he
           | worked on to a USB key so that he could reference his
           | handiwork at later jobs. Because this was a step above people
           | writing unintelligible 3000-line classes he was hailed as a
           | minor hero by management. His teachings created a
           | professional quasi-religion where he was the Pope and his USB
           | key full of copy-pasted jQuery selectors and Linq statements
           | was the Bible.
           | 
           | In this hallowed religion one of the most fundamental rules
           | was that every domain object had to have both an integer
           | identifier ("ID") and a UUID ("GUID", because Windows). When
           | I asked why we didn't simply use one or the other I was told
           | that we had to have an ID because we "need a primary key" and
           | a GUID because "we can't put an ID in the URL because then
           | you can go to another record by changing it!" It didn't
           | matter that we performed permissions checks on these routes
           | because _security_. As I learned more about data modeling and
           | relational databases I periodically questioned this (in
           | retrospect we should have just used UUIDs as the PK because
           | we had no good performance or design reasons to have both)
           | but never got a good answer. This religion didn't tolerate
           | heretical nonsense - GUIDs are for URLs because of hackers.
           | 
           | No idea if that's what's going on here but it reminded me of
           | it.
        
       | hk1337 wrote:
       | I wouldn't worry too much about what a lot of the comments are
       | saying. I would heed some of the advice about being secure but I
       | wouldn't worry too much about it being a problem or shutting down
       | the app until you have it worked out.
       | 
       | I don't want to discourage you because it's always good to have
       | multiple options but I would look at what Cariloop
       | (https://cariloop.com) is doing, try and focus it like that but
       | with unique aspect you have they do not. This is only the second
       | caregiving app/service that I have seen.
        
       | ciabattabread wrote:
       | "Simple" "Safe" "Private": Marketing buzzwords without any proof
       | or a reputation.
       | 
       | No idea who this person is. Could be some 15 year old scammer in
       | Florida. Could be a billionaire heir in London. No contact
       | information. The domain registration is hidden.
       | 
       | What is this "product" solving that is not much different from a
       | shared Google Doc?
        
       | barbazoo wrote:
       | Could this be used as a community "social network" where seniors
       | or people with disabilities can reach out for specific asks like
       | getting driven to a doctors office or getting a prescription
       | picked up, etc.
        
       | tlhunter wrote:
       | Not to be confused with the Kate app (KDE text editor).
        
       | robertlagrant wrote:
       | > You control who can view your records
       | 
       | Is this true? Is the data stored encrypted (or not stored at all
       | in servers)? Or can a sysadmin see it?
        
       | wonder_er wrote:
       | I feel like at minimum, the information should all be stored in
       | encrypted, unavailable-to-an-admin way.
       | 
       | https://guides.rubyonrails.org/active_record_encryption.html
       | 
       | Basically, all the data in the app would be hidden to everyone
       | except the users. I'm assuming this would be the case, and I'm
       | assuming that you, with prod db access, wouldn't be able to
       | directly read the text that is being written.
       | 
       | If that were the case, I'd say your ethical obligation is
       | fulfilled, more or less. (obv implementing application-level
       | 'everything is encrypted' is not trivial, but it makes it so that
       | you couldn't ever see what was being said)
       | 
       | I don't believe in political authority, so when people say "But
       | hipaa!" I hear "but I believe in the institution of authority"
       | and I sorta tune out everything else that they say.
       | 
       | There's a LOT of people in the world who believe in
       | authority/political authority, and it is tiring. sorry for us
       | all.
       | 
       | This app is cool! Well done to you. Hope you don't have to spend
       | thousands on lawyers and don't have to deal with coercive
       | institutions based on the fantasy of political authority.
        
       | Dig1t wrote:
       | If you got to
       | https://katesapp.org/static/What%20Is%20Kate's%20App.html
       | 
       | and click the "Kate's App" button at the very top of the page, it
       | takes you to a 404.
       | 
       | Just FYI if you want to fix that.
        
       | Dig1t wrote:
       | Does this support FHIR? If not have you considered supporting it?
       | 
       | Many health care providers offer export of health records to FHIR
       | format now. You can also retrieve those records on iOS via the
       | HealthKit API.
       | 
       | Apple lets you log into your health care provider in the Health
       | app and download all your records from supported providers. You
       | can request access to those records from another app installed on
       | your phone.
        
       | sineausr931 wrote:
       | Arthur Howell, is this you?
       | https://www.linkedin.com/posts/arthur-howell_im-excited-to-s...
        
         | bhpreece wrote:
         | Arthur Howell is not me, and I have no connection with him.
        
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