[HN Gopher] FTC bans hidden junk fees in hotel, event ticket prices
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       FTC bans hidden junk fees in hotel, event ticket prices
        
       Author : LordAtlas
       Score  : 535 points
       Date   : 2024-12-17 20:36 UTC (1 days ago)
        
 (HTM) web link (www.cnbc.com)
 (TXT) w3m dump (www.cnbc.com)
        
       | gnabgib wrote:
       | From the FTC (9 points, 1 comment)
       | https://news.ycombinator.com/item?id=42441347
        
       | munk-a wrote:
       | An excellent change. It's unfortunate that stewardship of the
       | committee will soon change hands as Khan has been a great
       | advocate for fair contracts between companies and consumers
       | during her tenure.
        
         | mentalgear wrote:
         | Indeed, Khan has been the first real pro-public steward of the
         | FTC for decades.
        
         | BurningFrog wrote:
         | As a free market fan, Khan seems to have been pretty terrible.
         | 
         | But _this_ looks genuinely good! It 's basically banning fraud.
         | 
         | ---[EDIT], since everyone is asking for reasons here are two
         | libertarian/conservative critiques:
         | 
         | * https://reason.com/2024/11/07/good-riddance-lina-khan/
         | 
         | * https://archive.ph/IjNmZ
        
           | m_ke wrote:
           | Please name some of the terrible parts
           | 
           | EDIT: to make it easier here's a list of actions from
           | perplexity:
           | 
           | Here are more explicit actions taken by the FTC under Lina
           | Khan's leadership:
           | 
           | Lawsuit against Amazon (2023): The FTC filed a landmark
           | antitrust case accusing Amazon of monopolistic practices in
           | its online marketplace and Prime subscription service.
           | 
           | Meta (Facebook) lawsuit (2023): The FTC sued Meta to block
           | its acquisition of virtual reality app maker Within
           | Unlimited, citing concerns about monopolization in the VR
           | market.
           | 
           | Microsoft-Activision merger challenge (2023): The FTC
           | attempted to block Microsoft's $69 billion acquisition of
           | Activision Blizzard, though it ultimately failed.
           | 
           | Kroger-Albertsons merger: A U.S. district court judge ruled
           | in favor of the FTC to block the proposed $25 billion merger
           | between these two major supermarket chains
           | 
           | Nvidia's acquisition of Arm: The FTC sued to block this
           | merger, though it's not explicitly mentioned in the search
           | results
           | 
           | Amazon's acquisition of iRobot: While not explicitly
           | mentioned in the search results, this is another high-profile
           | merger that the FTC has challenged under Khan's leadership.
           | 
           | Enforcement against data brokers (2022-2023): The FTC took
           | action against several data brokers for selling precise
           | geolocation data that could be used to track people's
           | movements.
           | 
           | Zoom settlement (2021): The FTC finalized a settlement with
           | Zoom over allegations of deceptive security practices.
           | 
           | Right to Repair initiative (2021): Khan's FTC unanimously
           | voted to ramp up law enforcement against repair restrictions
           | that prevent small businesses, workers, and consumers from
           | fixing their own products.
           | 
           | Made in USA labeling rule (2021): The FTC finalized a new
           | rule cracking down on marketers who make false, unqualified
           | claims that their products are Made in the USA.
           | 
           | Penalties for fake reviews (2022): The FTC imposed multi-
           | million dollar penalties on companies for using fake reviews
           | and suppressing negative reviews.
           | 
           | Action against "dark patterns" (2021-2023): The FTC has taken
           | action against companies using deceptive design practices
           | known as "dark patterns" to trick consumers.
           | 
           | Increased use of Penalty Offense Authority: The FTC has
           | revived its Penalty Offense Authority to seek civil penalties
           | for violations of FTC administrative orders.
           | 
           | Ban on hidden junk fees: The FTC announced a rule requiring
           | companies to show full prices for items like hotel rooms,
           | concert tickets, and sporting events upfront, rather than
           | hiding fees until the end of the checkout process
           | 
           | Changes to merger review process: The FTC has altered
           | principles, practices, and policies of merger review that had
           | been in place for decades
           | 
           | Expanded scope of enforcement: The FTC has taken a more
           | holistic approach to identifying harms affecting workers,
           | independent businesses, and consumers, with a focus on
           | addressing power asymmetries and unlawful practices
           | 
           | Rulemaking changes: Chair Khan has orchestrated wholesale
           | changes in FTC rulemaking practices and policies
           | 
           | Proposed ban on noncompete clauses: The FTC has proposed
           | banning noncompete clauses in employer agreements
           | 
           | Increased focus on data privacy: The FTC has sued multiple
           | companies for allegedly sharing customer data and warned
           | about the "hidden impacts" of advertising tools like third-
           | party tracking pixels
        
             | chrisweekly wrote:
             | That's a pretty good list of things the FTC deserves credit
             | for, in my book.
        
               | m_ke wrote:
               | Literally the best government person we have had for
               | competitive markets in decades
        
           | EdwardDiego wrote:
           | What do you mean? Minimising monopolies is how you keep the
           | free market competitive.
        
             | diob wrote:
             | I hope they reply. This is the first FTC in a while to try
             | and get the free market "free" again, rather than captured.
        
             | carlosjobim wrote:
             | Free competition should mean that you don't get punished
             | for winning. There is no sport that punishes a competitor
             | who is constantly winning, as long as they are competing
             | fairly. Imagine Schwarzenegger being banned from Mr Olympia
             | or Gretzky being banned for life from minor league ice
             | hockey. So that the other competitors are given a fair
             | chance of winning.
             | 
             | But every sport punishes competitors who are cheating or
             | being unsportsmanlike. As it should be in the marketplace.
             | But hackers and the EU and US bureaucrats think that being
             | a leader in a market has to be punished for being a
             | "monopoly". While always turning a blind eye to rampant
             | fraud and scams that are in the marketplace everywhere
             | online and offline.
        
               | lazyasciiart wrote:
               | That's because business isn't an abstract activity that
               | doesn't affect anyone's real life.
        
               | carlosjobim wrote:
               | Okay, what about art? Should we punish and limit the most
               | successful artists to give other people a chance?
        
               | lazyasciiart wrote:
               | No, because see above.
        
               | carlosjobim wrote:
               | Art affects people's real life profoundly. For example TV
               | shows alter the behaviour of entire generations of
               | people.
        
               | ewb wrote:
               | Most sports have a salary cap to prevent being able to
               | buy your way to success. They recognize that having more
               | money than your opponent gives you an unfair advantage
               | and destroys competition.
        
               | kettro wrote:
               | > There is no sport that punishes a competitor who is
               | constantly winning, as long as they are competing fairly
               | 
               | Almost all North American sports have a player entry
               | draft, where the weighting is based on your success. The
               | best teams (eg the Detroit Red Wings of the 90's and
               | 00's) are given garbage draft picks, while the bottom-
               | feeders (eg the Edmonton Oilers of the late 00's-early
               | 10's) are given (the opportunity for) superstars. This is
               | clearly a punishment for doing well, and a reward for
               | being terrible.
        
               | beart wrote:
               | I'm not an expert on these things, so I'm asking in good
               | faith; what significant anti monopoly policies have been
               | enacted in the US in recent history?
        
               | brandall10 wrote:
               | It's funny you bring up Schwarzenegger, as his last
               | Olympia win was mired in controversy for being almost
               | certainly rigged.
               | 
               | Did he cheat? No, everyone used a similar amount of
               | steroids. But to anyone with eyes and a basic knowledge
               | of the sport it's overwhelmingly obvious that the
               | organizers and judges threw it in his favor because of
               | the attention it would bring.
               | 
               | Which is the issue when an entity becomes too big to
               | fail. There is a power disparity that is virtually
               | impossible to overcome as the leverage is so much that
               | any opponent can be swat down with ease.
               | 
               | Things such as:
               | 
               | - leveraging economies of scale when dealing with
               | suppliers and resources to the point of starving access
               | to competition
               | 
               | - using lobbyists to write legislation in their favor or
               | blockade opponents
               | 
               | - doing fuck all with no reservations, then pay out
               | lawsuits and fines at an order of magnitude less than
               | profit made and damage done
        
               | acdha wrote:
               | > But hackers and the EU and US bureaucrats think that
               | being a leader in a market has to be punished for being a
               | "monopoly".
               | 
               | This is a provocative claim. Do you have any examples?
        
               | carlosjobim wrote:
               | It is repeated on the level of gospel here on HN that
               | Apple is "a monopoly", and nobody even flinches at the
               | absurdity of that claim.
        
               | acdha wrote:
               | That's not in this thread, though, and it usually gets a
               | lot of pushback.
        
               | TeMPOraL wrote:
               | > _There is no sport that punishes a competitor who is
               | constantly winning, as long as they are competing
               | fairly._
               | 
               | Constantly winning in a competitive environment with no
               | runaway feedback loops[0] is evidence of cheating.
               | 
               | See also, casinos: the "legitimate" ones don't rig the
               | game - they know the odds; they expect you to win
               | something here and then, but if they see you winning
               | consistently, they'll rightfully assume you're cheating
               | _somehow_ , and ban you from the venue.
               | 
               | > _But every sport punishes competitors who are cheating
               | or being unsportsmanlike. As it should be in the
               | marketplace._
               | 
               | Marketplace isn't like sportsball. It's like _war_. On
               | the market like in war, anything goes. The only people
               | who can afford living under delusion of market
               | sportsmanship are people who are already so well-off and
               | safe they can treat it as a game; for everyone else, it
               | 's a matter of life and death.
               | 
               | > _But hackers and the EU and US bureaucrats think that
               | being a leader in a market has to be punished for being a
               | "monopoly"._
               | 
               | The market isn't some divine ball game, or a magic
               | ritual. It's a feedback system, with known failure modes.
               | Wrt. monopolies, in particular, any good profit-seeking
               | actor will aim at becoming a monopolist in their market
               | segment, because that's how they can maximize profits
               | while minimizing effort. At the same time, the market
               | serves a critical function in organizing human society -
               | but that stops working when monopolies pop up.
               | 
               | It's really very simple: all the goods and services and
               | advancement we enjoy require market players to be
               | actively putting in effort. To society, an entrepreneur
               | is basically a donkey with a pole mounted to it, from
               | which there hangs a carrot, just out of reach - the
               | donkey just wants to grab the carrot, but the society
               | only benefits when the donkey is chasing it. The donkey
               | needs to believe they can win, so it keeps running, but
               | it also can never be allowed to actually get their prize,
               | because then it'll stop. That's why markets are regulated
               | as to let people and companies grow and accumulate
               | winnings, _until a point_ , past which they'd stop
               | participating (or worse, just go screwing around breaking
               | things).
               | 
               | I.e. it's not about punishing someone for winning - it's
               | about preventing them from complete victory, because then
               | they become useless to society.
               | 
               | > _While always turning a blind eye to rampant fraud and
               | scams that are in the marketplace everywhere online and
               | offline._
               | 
               | Who's turning a blind eye to it? Fraud and scams are the
               | base state of the market; it's what it decays to if left
               | to its own devices. Regulations are there to counteract
               | this tendency.
               | 
               | --
               | 
               | [0] - Feedback loops like compounding interest. In
               | sports, unlike in the economy, you can't just reinvest
               | your win to get more wins, and then reinvest them in
               | turn, until you're winning so much so fast that no one
               | can ever hope to catch up with you.
        
               | carlosjobim wrote:
               | > Constantly winning in a competitive environment with no
               | runaway feedback loops[0] is evidence of cheating.
               | 
               | Right. How did Usain Bolt cheat? How did Michael Phelps
               | cheat? How did ABBA cheat?
               | 
               | > any good profit-seeking actor will aim at becoming a
               | monopolist in their market segment
               | 
               | Of course. And then hackers redefine the market segment
               | to encompass that businesses product and ta-da, you have
               | a monopoly. Like Apple.
               | 
               | If we're talking about real monopolies, then I couldn't
               | agree more. But what hackers and the EU are doing is
               | redefining monopoly in a dishonest way because they have
               | personal grudges against a company.
               | 
               | > The donkey needs to believe they can win, so it keeps
               | running, but it also can never be allowed to actually get
               | their prize, because then it'll stop.
               | 
               | Here's something to blow your mind: The donkey enjoys
               | running. Or let's take a real life example: sled dogs.
               | They love pulling the sled. Entrepreneurs love working
               | and love competing. Those who don't love it usually pull
               | out of the game with their profits way before they have
               | even national impact.
               | 
               | This is a huge divide in attitude I've seen everywhere in
               | the world in my life. You have category X of people who
               | see all kind of work as an immense suffering. They
               | complain endlessly, do the minimum effort, and never get
               | anywhere. And you have category Y of people who love
               | working, because it's doing something productive and
               | learning. That doesn't mean that they're satisfied with
               | being abused wage slaves. Rather it is the first category
               | who never advances in life, because they think it's all a
               | scam. People in the second category also fail a lot
               | because they take chances. But they usually get up again.
               | 
               | > Who's turning a blind eye to it? Fraud and scams are
               | the base state of the market; it's what it decays to if
               | left to its own devices. Regulations are there to
               | counteract this tendency.
               | 
               | All governments and law enforcement seem to be turning a
               | blind eye to it. About 50% of advertisements on Facebook
               | and Instagram are outright scams, ie physical products
               | from brand names that are advertised at bargain prices
               | and if you "buy" it you will not get delivery because it
               | is an outright scam. US and EU governments should fine
               | Meta billions of dollars for having their main source of
               | income from organized crime and fraud. But they are
               | focused on completely irrelevant crap like app stores.
               | Talk about sieving mosquitoes and swallowing camels.
        
               | dml2135 wrote:
               | The economy is not a sport to be won. I think you are
               | maybe prioritizing a some notion of fairness to those
               | competing in the market, while to someone like Khan the
               | thinking is more, how can we make the market function in
               | a way that provides the biggest net-benefit to society?
        
               | plagiarist wrote:
               | Give us some examples of gigantic "winning" companies
               | that haven't been engaging in cheating or unsportsmanlike
               | behavior.
        
           | nabla9 wrote:
           | As a pro-market fan, Khan is great.
           | 
           | Pro-market: pro-market advocates for policies that enhance
           | competition and market efficiency. Understands that god
           | markets are made. Pro-market advocates believe in creating
           | conditions where businesses can compete fairly without undue
           | advantages from government favoritism. Government regulation
           | can be essential to correct market failures and promote a
           | level playing field.
           | 
           | Free market: and ideological stance where markets are without
           | government intervention. Belief in ideal world where market
           | failures don't exist and if they exists that's a good thing.
        
             | nickff wrote:
             | Why do you describe "free market" as being ideological, and
             | "pro-market" without those terms? Both seem equally
             | ideological (or not).
        
               | qeternity wrote:
               | Because they are against one and for the other. Pro
               | markets means whatever policies they agree with, which is
               | of course how all broken highly regulated markets begin
               | their run.
        
               | sdwr wrote:
               | Idealist: "the free market is perfect!"
               | 
               | Realist: "the free market has flaws, which can be
               | addressed by..."
               | 
               | Replace "free market" with anything you like
        
               | meiraleal wrote:
               | The realist might be an idealist that is seeing
               | inexistent flaws tho
        
               | hiatus wrote:
               | Then that's not a realist, by definition.
               | 
               | > accepting a situation as it is and being prepared to
               | deal with it accordingly.
               | 
               | or
               | 
               | > representing a person or thing in a way that is
               | accurate and true to life.
        
               | meiraleal wrote:
               | That's the point, a wrong realist.
        
               | TeMPOraL wrote:
               | They most likely aren't idealist, as that isn't a
               | requirement. Anyone who's smarter than a potato can
               | notice some of the more glaring failures (even if they
               | don't understand the mechanism behind it).
        
               | sdwr wrote:
               | Very true.
               | 
               | The definition of realist has flaws...
        
               | gizmo wrote:
               | Everything is ideology to some extent, but not everything
               | is ideological to the same degree. The beliefs that a
               | level playing field is good and that winning by means of
               | political favoritism is bad are almost universally agreed
               | on. Almost all political philosophies, including various
               | shades of socialism and communism, agree that markets are
               | needed to some degree if only for price discovery.
        
               | theossuary wrote:
               | Republicans have made the term ideological a negative
               | one. Sure, the dictionary definition is to relate to
               | ideology; but in practice (especially when talking
               | politics) it implies one is picking a worse option
               | because it aligns with their ideology. So their claim
               | above is one is picking free markets due to ideology,
               | whereas another would pick pro markets because it's
               | actually the best solution.
        
             | LinXitoW wrote:
             | I mean, I agree that Khan is the best possible option, but
             | I disagree that pro-market isn't ideological.
             | 
             | Where the free market fans see child slavery and sexual
             | slavery and rejoice (free to make any contract you want to
             | after all), the pro market people believe that if you just
             | put enough guard rails on it, greed will magically turn
             | into a force for good.
             | 
             | Obviously I also have an ideology, but at least I'm honest
             | enough to not pretend that capitalism (or
             | communism/anarchy) are naturally occuring, instead of
             | simply a choice we make.
        
             | fsckboy wrote:
             | > _Free market: and ideological stance where markets are
             | without government intervention_
             | 
             | no, markets without government intervention are called
             | "laissez-faire" markets. There would be no need for that
             | term if that's what free market meant.
        
               | ImPostingOnHN wrote:
               | _> There would be no need for that term if that 's what
               | free market meant._
               | 
               | I'm not following here: are you suggesting that given any
               | two different words, it is impossible for them to refer
               | to the same thing or mean the same thing?
        
             | Viliam1234 wrote:
             | There was a time, long ago, when libertarians opposed
             | initiation of violence _and fraud_.
             | 
             | That was probably before the internet was invented. These
             | days, a typical online libertarian opposes all government
             | action as violence, but when you mention fraud, it's like:
             | "but who decides what is or isn't fraud? if the customer
             | signed a contract, it was their revealed preference to get
             | scammed..."
        
           | kylecazar wrote:
           | Personally, I think she's for the free market. She is
           | progressive, which is controversial, but I don't really see
           | why non-billionaires run to the defense of big tech when
           | their monopolistic status is scrutinized.
           | 
           | I totally understand why billionaires do, on the other hand.
           | Worth watching Reid Hoffman embarrass himself on Jake Tapper
           | on the subject of Khan recently for those interested
        
             | Gigachad wrote:
             | HN is full of people who think they will one day be the
             | billionaires scamming people.
        
             | websap wrote:
             | Because people have been conditioned through the media to
             | believe that once the Billionares get taxed, you're next.
             | 
             | We're at an unprecedented levels of wealth inequality in
             | America. Billion dollar businesses built on tax payer
             | money, should contribute to the system. Instead we've
             | designed a system where these companies would rather pay
             | millions of dollars in campaign contributions and to
             | lobbyists.
        
           | r00fus wrote:
           | Free markets - you know freedom isn't free right? You have to
           | enforce it - and you do this by regulation.
        
           | websap wrote:
           | Khan has been absolutely spectacular for the free markets.
           | Transparency in pricing (with this law), transparency in
           | cancellation of subscriptions, blocking acquisitions where
           | businesses should fail.
           | 
           | The free market shouldn't allow monopolies, or duopolies to
           | form. Bad businesses should fail, not absorb more capital and
           | continue scaling.
        
             | nxm wrote:
             | Her policy changes have been countlessly shut
             | down/overturned by courts since she's overstepped her
             | authority.
        
               | bdangubic wrote:
               | that should tell you she is doing the absolute right
               | things :)
        
               | dctoedt wrote:
               | > _Her policy changes have been countlessly shut down
               | /overturned by courts since she's overstepped her
               | authority._
               | 
               | We have a dysfunctional Congress that can't/won't
               | legislate to fill gaps that emerge over time with new
               | circumstances. _Someone_ will step in to fill those gaps.
               | Sounds like you 'd prefer to have corporate execs do so,
               | focused largely on their stock prices, bonuses, and
               | promotion prospects -- cf. paperclip-maximizing AGIs [0]
               | -- than to have a citizen-advocate do so.
               | 
               | [0] https://www.lesswrong.com/tag/squiggle-maximizer-
               | formerly-pa... and
               | https://en.wikipedia.org/wiki/Instrumental_convergence
        
           | insane_dreamer wrote:
           | > Khan seems to have been pretty terrible
           | 
           | to the contrary, she's great for free, competitive markets
           | 
           | she's just not good for winner-take-all M&A investors, and
           | _that_ is a good thing
           | 
           | the average American - and even the average investor - will
           | not benefit from her departure
        
           | RajT88 wrote:
           | Ah, Reason.
           | 
           | The paragon of good and sensible arguments like, "Legalize
           | Insider Trading".
           | 
           | This author has not written one of those pieces, but she is
           | in good company with the ones who did.
        
           | TheGamerUncle wrote:
           | I well mm used to like reason a while ago but this is
           | laughable. The article does not show how or explain why or in
           | which manner she affects consumers.
           | 
           | It says that she has been bad for them but there is no proof
           | of this.
           | 
           | Instead it makes quite a comical attempt at trying to vaguely
           | point at the sky and say she is evil or overreaching, but she
           | is not and anyone whoa actually wants a free market can tell
           | you that. I honestly just cannot understand what happened to
           | Reason I checked some more or their side articles and wow the
           | quality has dropped to a level that would make the NYT blush.
        
             | BurningFrog wrote:
             | The article is pretty clear to me.
             | 
             | The main complaint is that the Khan FTC by default is
             | against all mergers and acquisitions.
             | 
             | This is different from the previous standard that only
             | mergers that harm consumers are bad. So now even mergers
             | that benefit consumers are blocked.
        
               | michael1999 wrote:
               | That is an a-historical claim. That standard was THE
               | standard from 1890-1980. The consumer-harm standard was
               | the innovation of Bork under Regan in 1980.
        
           | michael1999 wrote:
           | Those are pretty weak sauce.
           | 
           | The Reason piece is lazy drive-by snark. Calling the anti-
           | trust standards of the 20c "hipster anti-trust" is just
           | a-historical. Blocking consolidation of national chains is
           | hardly some crazy innovation. In fact, it was Bork who was
           | the rebel introducing the stricter "consumer harm" standard.
           | People might argue which is the appropriate standard -- the
           | one invented during the 1890s to break the most powerful
           | trusts in history, or the one invented by a Regan appointee
           | in 1980 to replace it. But the Reason snark does nothing
           | except claim it.
           | 
           | At least the WSJ makes an actual argument about consumer
           | harm. Unfortunately, their argument is: there has been so
           | much consolidation in distribution, we need to consolidate
           | retail to increase their bargaining power to balance. Given
           | the geographical nature of grocery shopping, consolidation is
           | likely to reduce consumer bargaining power further. That the
           | WSJ fails to acknowledge the obvious fact that the greater
           | power of a merged entity would act on both sides of the
           | market is bad-faith.
        
         | idopmstuff wrote:
         | I think she's done such great work on the administrative side
         | of things with junk fee bans, etc., but I feel like she has
         | also burned an enormous amount of taxpayer money on lawsuits
         | that don't have value (like suing Meta for acquiring the tiny
         | VR fitness company).
         | 
         | It feels like she's just against any acquisitions by large
         | companies, and I think that's both too broad of a stance for
         | the FTC to take (as opposed to really looking on a case-by-case
         | basis of whether consumers would be hurt by an acquisition) and
         | also harmful to new companies being created, since suddenly an
         | important option for exits is a whole lot less likely as large
         | companies hesitate to be acquisitive.
        
           | lobsterthief wrote:
           | Lawsuits are one of the few enforcement mechanisms the FTC
           | has.
        
         | bsimpson wrote:
         | Tangential, but I was looking into this yesterday and couldn't
         | find the answer:
         | 
         | How does her term work?
         | 
         | Seats on the FTC are supposed to last for 7 years. She was
         | nominated in 2021 and her term technically expired a couple
         | months ago. Apparently she gets to remain in it until a
         | replacement is appointed.
         | 
         | Has she just been filling in the remainder of someone else's
         | term, like Laphonza Butler as CA Senator?
        
       | mentalgear wrote:
       | Now waiting for a webapp that autoscans your bill for junk fees
       | and can report them to the FTC.
        
       | pianoben wrote:
       | ...for the next four weeks, anyways. Good effort nonetheless!
        
       | guidedlight wrote:
       | They should ban hidden taxes too. The sticker price should be the
       | final price.
        
         | drdec wrote:
         | Do you want to put in your shipping address to every website
         | before you can shop?
        
           | munk-a wrote:
           | Yea, that'd be pretty swell. The only reason websites moved
           | away from that was to "lower friction" - it's better for the
           | consumers who end up buying the product if they know
           | availability and pricing up front.
        
             | WillPostForFood wrote:
             | _The only reason websites moved away from that was to
             | "lower friction"_
             | 
             | It was never the norm that websites never asked for your
             | shipping address or zipcode before allowing shopping.
             | That's really silly.
        
               | munk-a wrote:
               | My statement was overly general and that's a fair
               | criticism - however I do remember e-commerce in the early
               | days of the web. That early web experience for me was
               | that generally users were required to make an account
               | (mostly to verify age and ability to pay) before they
               | could interact with items or create a shopping cart. In
               | that era the interaction of sales taxes and the internet
               | were much more complicated and shipping times and costs
               | much more variable. I know that when my father was buying
               | train books he'd often need to go to conventions in other
               | states to pick up items in person because sellers were
               | afraid of getting scammed out of their shipping fees.
        
           | perfectstorm wrote:
           | a reverse IP lookup should give you a good estimate and you
           | can always ask the user to enter their address for more
           | accurate price.
        
             | lcnPylGDnU4H9OF wrote:
             | Surely this is outdated advice in the world of "Protect
             | your privacy with NordVPN" all over youtube.
        
             | briandear wrote:
             | Nope. I hate when website use IP for anything, especially
             | language selection. I travel all the time as well as use
             | VPNs for work, and the idea that my IP represents anything
             | other than what network I'm connecting from is just lazy
             | UX.
        
               | Symbiote wrote:
               | Do you often order things for delivery at home while
               | you're travelling? Then the price will change when you
               | provide the delivery address -- just like it does now.
               | 
               | Meanwhile, 99% of people will see the price they can
               | expect to pay.
        
               | ghaff wrote:
               | Yeah, I see a lot of advice on here that websites should
               | make some guesses and you can always correct them later
               | if it turns out they're wrong.
               | 
               | That seems like terrible advice. Oh, the price is $X. And
               | once you've entered all your info "just kidding." I'd
               | much rather know there are some things not included up-
               | front if they're not reasonably factored in.
        
               | alistairSH wrote:
               | Yes let's keep a shitty UX for most users because of a
               | few abnormal users. Be honest, frequent travel and
               | shopping over VPN is an edge case here. The vast majority
               | of users are shopping and buying from home with a VPN.
               | 
               | Or better yet, give municipalities an incentive to stop
               | layering a kinds of taxes. Just have a VAT and be done
               | with it.
        
               | reaperducer wrote:
               | _Be honest, frequent travel and shopping over VPN is an
               | edge case here._
               | 
               | Everyone is an edge case in some form. You, included.
               | 
               |  _Just have a VAT and be done with it._
               | 
               | This just illustrates that you don't understand the that
               | taxes have multiple purposes, and why taxes are the way
               | they are. Attend a few city council meetings.
        
               | alistairSH wrote:
               | I understand why we levy taxes. I'm not a moron (or a
               | jerk). Other countries manage with a much simpler tax
               | scheme; we can try and do the same.
        
               | reaperducer wrote:
               | America doesn't want to be like other countries. You may
               | remember there was a war or two about that.
        
               | kstrauser wrote:
               | > The vast majority of users are shopping and buying from
               | home with a VPN.
               | 
               | I bet that's wrong, and that a huge chunk of shopping is
               | from cell phones that usually have an effectively random
               | IP when they're not at their home location.
        
               | alistairSH wrote:
               | It would be interesting to see the numbers. I know for my
               | wife and I, most shopping is done at home on phone or
               | tablet and connected to our home wifi. And even shopping
               | away from home is generally in the same county, so taxes
               | are the same (or close enough for an up-front estimate).
        
               | runako wrote:
               | > Or better yet, give municipalities an incentive to stop
               | layering a kinds of taxes. Just have a VAT and be done
               | with it.
               | 
               | Switching our tax regime to VATs, effectively flattening
               | 13,000+ sales tax jurisdictions down to 50, would be a
               | monumental undertaking involving rethinking and
               | reorganizing financing of literally everything below the
               | federal level. And in the end it would solve a problem
               | that is at best a minor annoyance to most Americans.
               | 
               | The juice ain't worth the squeeze.
        
             | mr_toad wrote:
             | My home ISP has an exit point in a different city from
             | where I live, so even without a VPN the IP lookup is only
             | accurate to country level.
        
             | rascul wrote:
             | > a reverse IP lookup should give you a good estimate
             | 
             | Not really, no.
        
               | perfectstorm wrote:
               | care to elaborate on that? also, it's not that hard to
               | ask users to enter their shipping zip code to get more
               | accurate prices. some websites do that already nowadays.
               | my point is reverse ip lookup is a good enough starting
               | point for the first estimation.
        
               | rascul wrote:
               | IP addresses aren't related to locations. A third party
               | database with voluntary contributions isn't exactly
               | reliable and is frequently incorrect.
               | 
               | Zip codes also aren't great either. A single zip code can
               | cover many different tax jurisdictions, even different
               | states.
        
           | ghaff wrote:
           | Amazon in particular probably did a lot to normalize free (in
           | country) shipping in many cases. But it's silly that there
           | should be a sticker price that is the final price under all
           | circumstances.
           | 
           | Mind you, I'm all for more up-front transparency in general,
           | especially to the degree that comparison-shopping is
           | inconsistent to the degree it displays or doesn't display
           | often significant add-ons.
        
           | poorlyknit wrote:
           | A zipcode should be plenty and grocery websites do that
           | already.
        
             | itake wrote:
             | Unfortunately, there are 13 zip codes that span across
             | multiple states.
        
               | mawif wrote:
               | There are 41,000+ zip codes.
        
               | jazzyjackson wrote:
               | And 13 of them do not uniquely identify which state
               | you're in.
        
             | kaonwarb wrote:
             | Even within a state a single 5-digit ZIP can have multiple
             | tax rates if it spans multiple cities; true where I live.
        
             | runako wrote:
             | ZIP codes are not specific enough.
             | 
             | In some areas, sales tax is actual multiple taxes from
             | different overlapping jurisdictions: state, county, city,
             | and sometimes special tax district. ZIP codes don't align
             | with any of these, so you need to know exactly where the
             | buyer is in order to properly calculate sales tax.
             | 
             | There are places where adjacent addresses in the same ZIP
             | code have different sales tax rates.
        
             | syndicatedjelly wrote:
             | The zip code I live in spans two different cities (as well
             | as different counties in my state). It's stupid but also
             | it's reality
        
             | reaperducer wrote:
             | _A zipcode should be plenty and grocery websites do that
             | already._
             | 
             | There's probably a Things Developers Believe About ZIP
             | Codes list out there somewhere.
        
           | aziaziazi wrote:
           | Very easy, we can get inspiration from the web shops 10 years
           | ago (and still a majority of honest sites today) : the price
           | of the item and somewhere close the base shipping price and a
           | (legal minimum size) link "shipping price" redirecting to a
           | shipping price table. We can even impose the table framework
           | like the nutritional information on food to avoid volontary
           | complexification of that page.
        
           | potato3732842 wrote:
           | At which point they'll just segment the market based on zip
           | code and once the ecommerce platforms and big sites start
           | doing it it'll become the norm
           | 
           | Good for me, my zipcode is the Walmart of zip codes. No so
           | good for people who's zip code is the Whole Foods of zip
           | codes.
        
           | jopsen wrote:
           | When shopping physically that shouldn't be necessary. Should
           | it?
           | 
           | But I guess that would outside FTC jurisdiction?
           | 
           | Most online shops have a good estimate of your location based
           | on IP. And already use it to estimate shopping costs, right?
        
           | indrora wrote:
           | I suspect the answer is instead to establish two tax rate
           | calculations:
           | 
           | One for in-person shopping (like VAT) -- you pay the tax
           | according to local rates, but it's factored in already.
           | 
           | one for online shopping, ("E-VAT") -- you pay a national rate
           | tax and the seller is responsible for paying gross sales
           | based on that percentage to the state and the rest goes to
           | the IRS.
           | 
           | Problem comes with the Sin Taxes that have been established.
           | For instance, in Seattle, sugared drinks MAY incur a tax
           | depending on what kind of store you bought it from (e.g. the
           | normal costco has to tax it but the business costco doesn't),
           | but that doesn't affect _some_ folks and then there 's tax-
           | exempt organizations like churches that can have their sales
           | tax waived and then there's states where sales taxes are a
           | majority of the income is from sales tax but only if you're
           | local and
           | 
           | oh god it gets bad.
        
           | marcosdumay wrote:
           | It's funny, because when I buy from China, their stores have
           | little trouble estimating my country's import tax, and my
           | state's selling tax. But US physical stores can't manage to
           | put the final price on their tags.
        
         | connicpu wrote:
         | The new rule does have clarification that they at least have to
         | show you the final price with taxes+shipping before they're
         | allowed to take your credit card. Those ones I get, because
         | they can't be calculated without knowing your billing zip code.
        
         | yoyoyo1122 wrote:
         | > The sticker price should be the final price.
         | 
         | God I wish this applied to buying cars as well
        
           | kstrauser wrote:
           | If you're assertive enough, it is.
           | 
           | "Oh, sorry, looks like we'd already applied the undercoat to
           | your car."
           | 
           | "Ah, thanks!"
           | 
           | "That's an extra $400 charge."
           | 
           | "I'm not paying for it. I didn't want it. You can have it
           | back if you want."
        
             | syndicatedjelly wrote:
             | "Darn, sorry we can't make a deal. Hey look at all the
             | people who need cars that are waiting!"
             | 
             | This is not as much of an upper hand as you think it is,
             | often these shenanigans happen after sitting at the dealer
             | for a couple hours while they do whatever it is they do. Do
             | you value your time so little that you'll just walk out of
             | a transaction over less than a 1% difference in cost?
             | 
             | The dealer knows how to play this game way better than you,
             | if you walk into a dealership without having a plan to
             | score a deal then you already lost
        
               | kstrauser wrote:
               | Yes, I have literally done exactly that thing and ended
               | up with the dealer eating the price. The dealer has time
               | and effort sunk into closing the deal, too, and they'll
               | almost always chose a bird in the hand.
               | 
               | And also-freaking-lutely would I walk instead of eating a
               | BS charge. Sometimes it really is the principle of the
               | thing. My principle is I'm not paying a penny for
               | something I didn't ask for. A dealership I'd be caught
               | dead doing business with will eat the bogus charges
               | instead of losing a customer forever. Conversely, next
               | time I need a Toyota, I have the business card of the guy
               | I'll buy it from and he doesn't even know it yet. He
               | treated me well last time and his investment in that deal
               | will keep paying him back.
        
               | ghaff wrote:
               | Yeah. Last time I bought a car, at the last minute, it
               | included "factory installed" extras that included a first
               | aid kit for a car that wasn't built yet. I may or may not
               | have actually walked (a couple of the options were
               | actually useful) but I was "I'm not happy but I'll close
               | the deal NOW if you add it to my trade-in" which they
               | did.
        
           | floxy wrote:
           | Amazon Autos?
           | 
           | https://www.amazon.com/Amazon-Autos/b?node=10677469011
        
         | bradgessler wrote:
         | Rules for thee but not for me.
        
         | ChrisMarshallNY wrote:
         | I remember shopping in Japan.
         | 
         | The price on the tag, is _exactly_ what you pay (same with
         | services, like hotels).
         | 
         | Since this is Japan, it's a high price, but no surprises.
         | 
         | Also, the service is _amazing_ , and they won't accept tips. If
         | you leave money on the table, they will chase after you, to
         | give it back.
        
           | belfalas wrote:
           | _> Also, the service is amazing, and they won 't accept tips.
           | If you leave money on the table, they will chase after you,
           | to give it back._
           | 
           | I visited Japan some years back and loved this aspect of the
           | culture as well. An Australian ski guide (this was a winter
           | visit) explained it like so: "the Japanese attitude is to
           | want to do a good job by default. Tipping implies that a good
           | job is only done because of pay. The Japanese see quality
           | service as intrinsically valuable in itself."
        
             | ChrisMarshallNY wrote:
             | I believe that servers are also paid quite well.
        
               | spiderice wrote:
               | Quick Google search says the average is $7.55 USD/hour
               | (1,159 Yen). Seems like they're paid quite poorly.
        
               | ChrisMarshallNY wrote:
               | Might be more to that story. Remember that Japan is a
               | very socialized country, so CoL expenses are not what
               | they are in the US.
               | 
               | I have a friend that basically shops as part of her job.
               | She has been power-shopping, mostly in Europe (dream job,
               | I suppose), for decades.
               | 
               | She tells me that she runs into the same sales
               | associates, year after year, and has watched them "grow
               | up" over years.
               | 
               | So it seems to be possible, at least in Europe, for
               | people to make lifelong careers in the service industry.
        
             | thaumasiotes wrote:
             | That's fantasy. The same thing is true in China. All it
             | means is that the local culture doesn't tip.
        
               | belfalas wrote:
               | This kind of reply is what makes me want to quit HN
               | forever. There's always somebody out there smarter who
               | knows better. Why bother to try and contribute anything?
        
               | thaumasiotes wrote:
               | Yes, contributing mythology is in fact worse than
               | contributing nothing.
        
               | wileydragonfly wrote:
               | This is geek internet. Suggesting that anything about
               | Japan is less than peak perfection is controversial.
        
               | presentation wrote:
               | Japan does have a well known "customer is god" cultural
               | background; whether or not tipping has anything to do
               | with that is here or there, though it is the expectation
               | that if someone does a job, it is expected not to be half
               | assed.
               | 
               | One of the big differences between here in Japan and
               | other parts of the world I've visited and lived in, is
               | the near absence of service staff who actively make a
               | point of looking like they hate their life and treat you
               | like crap, though this is slowly changing here too.
        
           | sofixa wrote:
           | > The price on the tag, is exactly what you pay (same with
           | services, like hotels).
           | 
           | That's the norm, not the exception, in developed countries.
        
             | Eisenstein wrote:
             | Except for the one with the largest economy.
        
               | dghlsakjg wrote:
               | And Canada!
        
               | sofixa wrote:
               | And that's not a point of pride now, is it. If you're the
               | best but others are clearly beating you in a few
               | categories, that's more reasons to improve to try to be
               | the best everywhere, not put your hands in your ears and
               | pretend nothing is wrong.
        
               | floxy wrote:
               | No sales tax in Delaware, Montana, New Hampshire, and
               | Oregon.
        
               | olddustytrail wrote:
               | Congratulations on living in a country where there are
               | many people who are vastly richer than you.
        
             | crazygringo wrote:
             | No -- it's the norm in countries that have a single uniform
             | VAT.
             | 
             | It's obviously not the norm in countries that have sales
             | taxes which vary by locality.
             | 
             | Whether a country is "developed" or not has nothing to do
             | with it. The vast majority of countries in Africa have a
             | VAT, while the world's richest country has a sales tax.
        
               | sofixa wrote:
               | > It's obviously not the norm in countries that have
               | sales taxes which vary by locality
               | 
               | Why not? If each store or restaurant or theatre or
               | whatever in each locality know what price to bill you,
               | they know the applicable price to show you upfront.
               | 
               | > Whether a country is "developed" or not has nothing to
               | do with it. The vast majority of countries in Africa have
               | a VAT, while the world's richest country has a sales tax.
               | 
               | The relevance of developed or not is how much of the
               | economy is informal or includes a part of negotiation.
        
               | crazygringo wrote:
               | > _Why not? If each store in each locality know what
               | price to bill you, they know the applicable price to show
               | you upfront._
               | 
               | Because it makes state-level or national-level
               | advertising of prices impossible. Or even local-level in
               | many cases.
               | 
               | > _The relevance of developed or not is how much of the
               | economy is informal or includes a part of negotiation._
               | 
               | No it doesn't, where are you getting that? Feel free to
               | browse:
               | 
               | https://en.wikipedia.org/wiki/Developed_country
               | 
               | and Ctrl+F for "informal" or "negotiation". There are a
               | lot of indicators of developing vs developed countries,
               | but your idea is most assuredly not one of them. Also,
               | sales tax vs VAT has nothing to do with an informal
               | economy or price negotiation either.
        
               | sofixa wrote:
               | > Because it makes state-level or national-level
               | advertising of prices impossible. Or even local-level in
               | many cases
               | 
               | Hardly impossible, just slightly less easy ("available
               | for $X* (pre-tax)" / "starting at $X").
               | 
               | And are seriously claiming that ease for advertisers
               | takes precedence over ease of use and pricing
               | transparency for consumers?
               | 
               | > and Ctrl+F for "informal" or "negotiation". There are a
               | lot of indicators of developing vs developed countries,
               | but your idea is most assuredly not one of them. Also,
               | sales tax vs VAT has nothing to do with an informal
               | economy or price negotiation either.
               | 
               | Thank you. What I meant was that the only reason it
               | _might_ not be the standard in some developing countries
               | is that they _might_ have more informal economies with
               | more negotiations involved. Literally the only legitimate
               | excuse. But when that 's not the case, from Morocco to
               | Sri Lanka to Uzbekistan, price is shown upfront,
               | everything included.
        
               | II2II wrote:
               | > Because it makes state-level or national-level
               | advertising of prices impossible. Or even local-level in
               | many cases.
               | 
               | In large countries like Canada, and I would imagine the
               | US, you probably don't want to advertise prices
               | nationally. The cost of goods to will be different for a
               | business in Vancouver and Southern Ontario compared to
               | the Atlantic Provinces. Never mind small towns in remote
               | communities connected to the road network, such as
               | Northern Ontario. Especially never mind small towns in
               | remote communities that are _not_ connected to the road
               | network.
        
           | mattlondon wrote:
           | Same in UK.
           | 
           | As a kid, having grown up in the UK I knew that if the price
           | label said PS1.99 and I had PS2 in my pocket I could afford
           | it, with PS0.01 change. First time I went to the USA as a
           | young teenager I remember being quite embarrassed when the
           | thing I thought I was getting for $1.99 was actually not
           | $1.99 but $2.17 or whatever, and I had to leave without
           | buying. Felt quite deceptive and totally incomprehensible.
        
             | acuozzo wrote:
             | > Felt quite deceptive and totally incomprehensible.
             | 
             | In the case of sales tax, it's deliberate propaganda.
             | "Here's what we would have charged you if it weren't for
             | greedy old Uncle Sam."
        
               | tradertef wrote:
               | Propaganda? How is telling where your money is going is
               | propaganda?
        
           | xenospn wrote:
           | The price part is essentially the same all over the world
           | except for America, where you're not entirely sure how much
           | more you'll have to add for taxes and tips.
        
           | thenickdude wrote:
           | Except 100 yen stores which are actually 110 yen stores.
        
           | robotfelix wrote:
           | I'm not sure Japan is the best example here. My experience is
           | that most shops have the price excluding consumption tax
           | printed very prominently in large numbers, and then price
           | including consumption tax is printed in much smaller writing
           | underneath.
           | 
           | The price excluding tax is the only one you can read at a
           | distance, that draws you in. As someone from the UK who is
           | used to seeing price tags show the final price you pay at the
           | till, I was constantly disappointed that items weren't quite
           | such a bargain as I'd first hoped.
           | 
           | On the whole there are still many things that are much
           | cheaper than in the UK though :)
        
             | ChrisMarshallNY wrote:
             | I have a feeling that's optional. It may even be regional.
             | My experience was almost exclusively Tokyo.
             | 
             | I traveled to Tokyo for over 20 years, and always paid what
             | was on the sticker.
             | 
             | I was told that the tax was included in the price.
             | 
             | I remember one of my bigger purchases, was a Y=75,000
             | Oceanus watch, and that was exactly what I paid.
        
               | verall wrote:
               | If you go to a donqi the price tags list without the tax
               | besides small text that either lists the full price or
               | says "+10% consumption tax" or along those lines.
               | 
               | As a tourist you don't always have to pay the consumption
               | tax though.
        
               | ChrisMarshallNY wrote:
               | I have a feeling that you're right.
               | 
               | I remember the saleswoman asking to see my passport, when
               | I was buying the watch (it was that big department store
               | in Akihabara).
        
             | kalleboo wrote:
             | There was a period of a few years where they raised the
             | sales tax in steps 5%, 8%, 10%, and stores were allowed to
             | show the price without tax during that period, which has
             | left some practices a bit messy since.
        
           | _zoltan_ wrote:
           | This is the norm in Europe.
           | 
           | It's crazy to me that in the US I can never be sure how much
           | I'll end up paying...
        
           | ensignavenger wrote:
           | Japan has the exact same sales tax rate(s) across the entire
           | country, and it rarely changes. In the US, we have thousands
           | of different rates and they change multiple times per year.
           | 
           | Also, while it is the norm in Japan to include the tax, there
           | are some exceptions.
           | 
           | (Japan has 2 rates, 8% for certain items like food, and 10%
           | for everything else).
        
             | andreareina wrote:
             | Brick and mortar stores know exactly how much tax they have
             | to pay, yet they don't show an all-inclusive price. It's
             | clearly not a case of online retailers just not showing the
             | tax because it's difficult. If they wanted to they could
             | let you give your post code before checking out, and query
             | the same database to show the post-tax price for
             | everything.
        
               | ensignavenger wrote:
               | Really, you expect them to go through every item in the
               | store, multiple times per year, and update the price
               | tags?
        
               | celegans25 wrote:
               | With price increases over the last couple of years from
               | inflation, retailers have shown they are more than
               | capable of doing so already. So yes
        
               | ensignavenger wrote:
               | Price increases don't hit every item all at once.
        
               | mazugrin2 wrote:
               | Aside from silly "sales-tax-holidays" I've never heard of
               | the sales tax rates changing so frequently. I'm curious
               | to know where this is happening "multiple times per
               | year". Here in MA it's been the same rate for 15 years.
               | And for the sales-tax-holiday situation can't a shop just
               | say something like "everything will have x% taken off at
               | the register" just like they would during a typical "10%
               | off all items" type of sale?
        
               | ensignavenger wrote:
               | If MA has a single rate across the entire state that
               | hasn't changed in 15 users, they are very different from
               | how most other states operate.
        
               | asciimov wrote:
               | Here in Texas you will nearly always be paying the
               | maximum 8.25%, its been that way for 30+ years.
        
               | asciimov wrote:
               | Around me most stores change their price tags weekly, if
               | not more often. They either have a sheet with new tags or
               | a small printer and scanner and they swap out the tags on
               | the shelf.
        
               | mrguyorama wrote:
               | What do you think all the people collecting a paycheck in
               | a store _do_? Stand around and look pretty?
               | 
               | Have you ever heard the term "Fronting"? In most stores,
               | employees are required to individually ensure each and
               | every item on the shelf is organized and pulled to the
               | front for optimum display. They do this sometimes
               | multiple times a day. In busier stores, you will have to
               | restock high volume items multiple times per day.
               | 
               | The technology for digital pricetags has been cheaply
               | available since the first kindle in the late 2000s. Most
               | companies have avoided spending the money on buying them
               | because the cost of labor in America is cheap enough that
               | you can just have the normal employees do it every day.
               | Digital pricetags are only now becoming common. Mostly
               | because store companies are trying to figure out a way to
               | charge you a personalized price that takes as much of
               | your money as possible.
        
             | sangnoir wrote:
             | > In the US, we have thousands of different rates and they
             | change multiple times per year.
             | 
             | Yet at any given moment, every proprietor is miraculously
             | able calculate the taxes due at the point of sale. The
             | variety of tax regimes, and the fact that the amounts
             | change doesn't impact the ability to calculate the final
             | amount due.
        
             | rascul wrote:
             | > In the US, we have thousands of different rates and they
             | change multiple times per year.
             | 
             | Where in the US do the sales tax rates change so
             | frequently? I've never seen this.
        
               | n144q wrote:
               | My guess is that the comment means there is always some
               | minor tweaks to tax laws, so that tax on certain products
               | could change, and that may happen a few times a year. I
               | don't think it means sales tax rate changes on all
               | products a few times a year.
               | 
               | There is a caveat -- if you count the "sales tax
               | holidays" in various US states, it means in those places,
               | tax rates for some products change at least twice a year
               | -- from 7% to 0% then back to 7%, for example.
        
             | mFixman wrote:
             | That's a good reason to include the tax in the price in the
             | US. How would consumers know how much they will pay
             | otherwise?
        
           | pedalpete wrote:
           | I believe this is the default for most of the world. Some
           | countries have some strange differences like Argentina having
           | a table charge on your bill, but here in Australia, the price
           | on the box is the price at the till, with the exception of
           | the card surcharges which are currently being reviewed to be
           | removed.
           | 
           | The exception here is also the holiday surcharge (an extra
           | fee on holidays and Sundays), which has to be "disclosed"
           | before ordering. Usually there is a small sign somewhere that
           | nobody pays attention to.
        
           | WickyNilliams wrote:
           | I have done a fair bit of travelling. The US is the only
           | place I've been where the price shown is not the price paid.
           | Adding on tips, and it becomes nigh on impossible to know how
           | much something will cost you upfront. It's ridiculous tbh
        
         | crazygringo wrote:
         | If you're talking about sales taxes, they can't until you input
         | your shipping address. Because they depend on where you live.
         | 
         | Nobody's trying to fool you by not including sales taxes.
         | There's just no way to show them in advance, unless you want to
         | start typing your address and zip code into every shopping
         | website before you even browse.
        
           | Symbiote wrote:
           | In the EU, the site guesses the location based on the IP,
           | writes "Delivery to Denmark [Change?]" and shows prices with
           | Danish VAT.
           | 
           | If I'm signed in to the shop from making a previous purchase,
           | they will use the location of the previous purchase.
        
             | qeternity wrote:
             | Yes bc in the EU there is national VAT. In the US there is
             | state _and_ local sales tax. You can and will pay different
             | sales tax between cities in a given state.
        
               | emidln wrote:
               | You can do this, albeit slightly less reliably, in the US
               | as well. The geolocation isn't perfect, but you could
               | easily put "With delivery to XXXXX [edit]" where XXXXX is
               | a zip code you geolocate off an ip (or lookup in a user
               | profile for a recurring user).
        
               | kstrauser wrote:
               | The zip code is not fine grained enough to identify tax
               | jurisdictions in many places in the US.
        
             | ssl-3 wrote:
             | If Denmark has just one sales tax rate or VAT, then maybe
             | that can work OK for Denmark.
             | 
             | But this isn't about Denmark -- it is about the US.
             | 
             | In the US, there are over 13,000 different sales tax
             | jurisdictions, and each one of them may have a different
             | tax rate.
             | 
             | I wish the best to anyone who would ever be tasked with
             | sorting that out with any semblance of accuracy using IP
             | geolocation databases.
        
               | _zoltan_ wrote:
               | Maybe not have 13000 different sales tax jurisdictions?
               | 
               | Just a thought...
        
               | ssl-3 wrote:
               | It doesn't really work like that, though. Sales tax is up
               | to the states to sort out how to deal with on their own,
               | and there's 50 of them.
               | 
               | Nationally (or as some may prefer, "federallly"), the
               | sales tax rate is already zero -- and has always been
               | zero.
        
               | flutas wrote:
               | > Sales tax is up to the states to sort out how to deal
               | with on their own, and there's 50 of them.
               | 
               | To add on for any else trying to figure out the 13k
               | number from this statement.
               | 
               | Counties can also apply their own additional taxes.
               | 
               | Cities can also apply their own additional taxes.
               | 
               | On top of just that, the cities and counties can set
               | different taxes in the same area, such as a sugar tax or
               | an alcohol tax or even a pre-prepared food tax vs
               | groceries. It gets complicated fast.
        
               | _zoltan_ wrote:
               | it can get really easy: just don't let this madness
               | sprawl out of control? :)
               | 
               | per state, I understand the tax. set it per state, and be
               | done with it. maybe split it in some % with the city (I
               | don't know if cities directly get a portion of it already
               | or not?), so it's a win-win.
        
               | ssl-3 wrote:
               | Maybe that works. I have concerns about IP geolocation
               | databases being able to pin me down to a particular
               | state, but maybe.
               | 
               | But even assuming "good enough" IP geolocation exists: In
               | order for this to be implemented both uniformly and
               | nationally, we'd need a new constitutional amendment that
               | would grant the federal government the ability to
               | regulate how sales taxes work within states.
               | 
               | Because right now, we have this: "The powers not
               | delegated to the United States by the Constitution, nor
               | prohibited by it to the States, are reserved to the
               | States respectively, or to the people."
        
               | darknavi wrote:
               | Take a good guess and let the user type in their zip
               | code?
        
               | ssl-3 wrote:
               | Zip codes are for postal routing, not tax rates.
               | 
               | Items I order at home are subject to a 7.25% sales tax
               | rate.
               | 
               | My neighbor across the street (our front doors are maybe
               | 80 feet apart) pays 6.75%.
               | 
               | We both live in the same zip code. We both live within
               | the same city. We both live in the same school district.
               | We each live in _two different counties_.
               | 
               | (And up the road a bit, a third county is involved
               | instead.)
        
               | xandrius wrote:
               | Enter your county then? Dunno enter something to
               | differentiate.
        
               | ssl-3 wrote:
               | That seems simple, too.
               | 
               | But some cities have their own sales taxes in addition to
               | (or instead of) county sales taxes, so county alone isn't
               | good enough.
               | 
               | Besides, there's literally 30 different counties in the
               | US named "Hancock".
               | 
               | (If this were an easy problem to solve it'd have been
               | solved a long time ago.)
               | 
               | ---
               | 
               | I think we're already back to where we started, wherein:
               | In order to display an accurate sales tax, we need to
               | know the address, city, and state of the buyer.
        
               | turbojet1321 wrote:
               | This seems less like a defense of pre-tax prices and more
               | like an indictment of a thoroughly ridiculous tax system.
        
               | ssl-3 wrote:
               | Not at all. I'm really not trying to defend anything
               | here.
               | 
               | It is my considered opinion that it is all quite
               | resoundingly fucked.
        
             | weberer wrote:
             | A lot of sites, for example Amazon, don't update VAT until
             | checkout, even if you set "Ship to [country]" when
             | searching. Then the price suddenly jumps.
        
           | websap wrote:
           | Yes, because my IP address doesn't give them a way to
           | calculate tentative taxes? My IP can be used to serve me ads,
           | but not serve me actually relevant information?
           | 
           | There's a very small % of traffic that actually uses VPNs
        
             | crazygringo wrote:
             | Correct, it doesn't. IP geolocation is nowhere near precise
             | enough.
             | 
             | Remember, sales tax isn't something big like state-level.
             | It's literally _town_ -level, including tiny towns. Two
             | sides of the same street can have a different sales tax.
             | 
             | Not to mention all the extra rules, such as individual
             | clothing items under $110 being exempt in New York.
        
               | websap wrote:
               | I will take the blurb which says taxes are an approximate
               | calculation based on web browsing data available, vs, no
               | taxes shown. We're gate keeping good features for large %
               | of users over some edge cases.
        
               | crazygringo wrote:
               | Gate keeping what?
               | 
               | You know where you live, you know what your local sales
               | tax is. The current system works fine.
        
               | lxgr wrote:
               | It works ok-ish. It works significantly better in almost
               | every other country in the world. Yay for status quo
               | bias!
               | 
               | > You know where you live, you know what your local sales
               | tax is.
               | 
               | No, I in fact don't know, because I have better things to
               | do than to keep up with what my city and state have
               | extended sales tax to this month, what carveouts exist
               | ("no sales tax on unhealthy snacks except ice cream" and
               | stuff like that) etc.
               | 
               | And there is absolutely no excuse for in-person stores
               | that do, in fact, have perfect a priori knowledge of all
               | of this.
        
               | Alupis wrote:
               | Or, just get rid of sales tax anyway. It is the 2nd or
               | 3rd time the same money has been taxed, depending on how
               | you view it, and it's pretty ridiculous that a person
               | with $100 in their bank account (post-taxes) still does
               | not have the equivalent of $100 of purchasing power.
        
               | mulmen wrote:
               | It's the transaction that is taxed, not the money.
               | 
               | By your logic I shouldn't have to pay income tax on sales
               | because my customers already paid income tax. We could
               | simply the whole thing by just making dollar bills worth
               | $0.66.
        
               | Alupis wrote:
               | > By your logic I shouldn't have to pay income tax on
               | sales because my customers already paid income tax.
               | 
               | People often believe that because something has been for
               | a while, it must always be so. Not too long ago we didn't
               | have sales tax (introduced in the 1950's), and things
               | were fine.
               | 
               | You are taxed on your income, and you are taxed on your
               | expenses. If you invest that money or do anything
               | productive with it, it gets taxed again. That's such a
               | ridiculous idea - pick one and stick with it. Make it
               | whatever percentage it needs to be, and that's it.
               | 
               | When someone looks at their bank account - that ought to
               | be the final word on how much purchasing power that
               | individual has. It shouldn't be handwavy minus 7-12%.
               | 
               | Mind you, that's 7-12% _in addition to_ the 20-30% you
               | already paid.
        
               | mulmen wrote:
               | Only the income on the investment is taxed though. The
               | capital isn't double taxed.
               | 
               | I'd love to abolish regressive sales taxes and return to
               | 1950s level progressive income tax rates. You have my
               | vote.
        
               | Alupis wrote:
               | Progressive income tax is also silly. Just because you
               | earn more money than someone else doesn't mean you derive
               | more benefits from the government.
               | 
               | The idea of "Paying what you can afford" is BS everywhere
               | it's been implemented - from school tuition to soccer
               | camp to taxes. Everyone feels burned and like the
               | "others" aren't paying what they should be.
               | 
               | Federal taxes should be a flat percentage, no deductions,
               | no credits, no so-called "loop holes"... nothing. Every
               | citizen pays the same percentage (whatever it needs to
               | be).
               | 
               | The incumbent tax apparatus would never allow us to have
               | something so simple, though.
               | 
               | For a nation that got it's start in no small part due to
               | being over-taxed, it's very interesting to see just how
               | much tax shenanigans we tolerate today.
        
               | mulmen wrote:
               | Our philosophies differ.
               | 
               | > Progressive income tax is also silly. Just because you
               | earn more money than someone else doesn't mean you derive
               | more benefits from the government.
               | 
               | I think "pay what you can afford" is fair because the
               | only way to make half a million dollars (or more) a year
               | is to disproportionately reap the benefits of society.
               | Marginal income tax is fair in the sense that everyone
               | does pay the same. Your $11,001st dollar is taxed the
               | same as everyone else, just like your $578,126th dollar.
               | If you don't want to pay the highest rates then take
               | advantage of deductions (aka incentives aka loopholes)
               | and invest in creating jobs.
               | 
               | > Everyone feels burned and like the "others" aren't
               | paying what they should be.
               | 
               | I definitely don't feel this way and I am happy to pay my
               | marginal rates. I just don't think they go far enough.
               | 
               | > Federal taxes should be a flat percentage, no
               | deductions, no credits, no so-called "loop holes"...
               | nothing. Every citizen pays the same percentage (whatever
               | it needs to be).
               | 
               | Do you propose a flat income tax or a flat wealth tax?
               | Should capital gains be taxed as income?
               | 
               | > For a nation that got it's start in no small part due
               | to being over-taxed, it's very interesting to see just
               | how much tax shenanigans we tolerate today.
               | 
               | My understanding was that the issue was lack of
               | representation or ability to levy local taxes but I admit
               | my knowledge of that point in history is weak. The
               | America of today is certainly different from
               | revolutionary times. I would say it is better.
        
               | Alupis wrote:
               | > disproportionately reap the benefits of society
               | 
               | This is where we fundamentally disagree.
               | 
               | You buy products because you want/like them. The people
               | who make them are not disproportionately reaping benefits
               | of society - they are reaping benefits of creating
               | productive and desirable products.
               | 
               | This view flirts with the idea that people "extract"
               | wealth from the public, and that people are taken
               | advantage of and/or manipulated into buying things.
               | 
               | > I definitely don't feel this way and I am happy to pay
               | my marginal rates. I just don't think they go far enough.
               | 
               | People universally feel the government (local, state,
               | federal) overwhelmingly wastes their tax money - yet so
               | many people demand _others_ pay more of their earned
               | income to this uncaring ineffective machine. Tax receipts
               | will never be enough for the government, and some people
               | will continue to advocate plowing more of _other people
               | 's_ money into the dark abyss. That's madness.
               | 
               | > Do you propose a flat income tax or a flat wealth tax?
               | Should capital gains be taxed as income?
               | 
               | I propose a straight flat income tax percentage, without
               | any deductions, credits, anything. While the percentage
               | is fixed, the dollar amount obviously scales with income.
               | Things like capital gains are solved this way by taxing
               | the actual income you generated from the investments.
               | 
               | I'm making up numbers, but say it's 20%. No matter if you
               | earned $1 of income, or $1,000,000 - you pay 20%.
        
               | mulmen wrote:
               | I think a person who gains $10,000,000.00 a year should
               | be paying a higher tax than someone gaining $20,000.00 a
               | year because a person can't personally create
               | $10,000,000.00 of value in a year. Or even $8,000,000.00
               | of value. The only way to do that is to own a
               | disproportionate slice of the American economy. When
               | money moves value is created. The incentive should be to
               | spread that wealth out, not to concentrate it.
               | 
               | A flat tax of 20% would be ruinous to the poor and lower
               | middle class. That can't be sustained without an enormous
               | increase in income or some guarantees around living
               | expenses.
               | 
               | If I understand your definition of flat tax then capital
               | gains would be untaxed as well so the wealthiest would
               | pay even less.
               | 
               | I understand the ideology. Taxes should be simple and
               | equal. I just don't think that ideology is worth
               | defending. The price is too high when the benefits are so
               | unclear.
        
               | tzs wrote:
               | > Progressive income tax is also silly. Just because you
               | earn more money than someone else doesn't mean you derive
               | more benefits from the government
               | 
               | Ok...
               | 
               | > Federal taxes should be a flat percentage, no
               | deductions, no credits, no so-called "loop holes"...
               | nothing. Every citizen pays the same percentage (whatever
               | it needs to be).
               | 
               | Flat _percentage_? A flat percentage means that if you
               | earn N times what someone else earns you pay N times as
               | much tax as they do.
               | 
               | But you just said a couple of paragraphs earlier that
               | just because you earn more money that someone else
               | doesn't mean you derive more benefits from the
               | government. If that's going to be the basis of your tax
               | policy shouldn't the tax be a flat _amount_?
        
               | Alupis wrote:
               | A flat percentage means exactly that - everyone pays the
               | same percentage. Everyone derives the same value from the
               | government, ie. the same percentage of their income.
        
               | tzs wrote:
               | Let's say the flat percentage is 10%.
               | 
               | Alice makes $10 million/year, so her tax is $1
               | million/year.
               | 
               | Bob makes $20 000/year, so his tax is $2 000/year.
               | 
               | Alice and Bob get the same benefits from the government
               | so what is the justification for her tax being 500 times
               | as much as Bob's?
        
               | mulmen wrote:
               | Doesn't this imply that the government provides our
               | income?
        
               | mulmen wrote:
               | So currently they correctly advertise the pre-tax price
               | but since that's not the correct total price your
               | proposal is to display an approximate price which is also
               | not the correct total price. I don't see how this reduces
               | ambiguity.
        
               | websap wrote:
               | A higher price is more accurate than the pretax price
        
               | mulmen wrote:
               | > A higher price is more accurate than the pretax price
               | 
               | Well, no, it isn't. Consider the Oregon/Washington
               | border. An IP could bounce around there. Oregon has zero
               | sales tax so the pre-tax price is literally correct for
               | Oregon residents. Adding estimated tax will be less
               | accurate.
               | 
               | Similarly I could live in unincorporated King County such
               | as White Center and not be subject to Seattle tax while
               | still being subject to King County and Washington tax
               | even though the other side of the street is Seattle.
               | 
               | There's a sugary drink tax in Seattle. The border is
               | Roxbury. There's a 7/11 on Roxbury in White Center.
               | Should a 7/11 sandwich board on the Seattle side of the
               | street across from that 7/11 advertise the price with or
               | without that tax?
        
               | lxgr wrote:
               | It's gonna be a much better ballpark number than the
               | before-tax number is in almost all practical scenarios.
               | So yes, I do think that would be a massive win compared
               | to the status quo.
        
               | mulmen wrote:
               | Unless you live on the border of Oregon or Montana. Or in
               | a city.
        
               | lxgr wrote:
               | I live in a city, and I have no idea how much the total
               | is going to be before going to checkout right now, so
               | arguably that wouldn't be a change for the worse.
               | 
               | This is at a merchant that, to say it lightly, has some
               | prior knowledge of me and even has a drop-down menu to
               | let me select the shipping destination out of my saved
               | ones.
               | 
               | So far, that's only used for determining shipping times
               | and availabilities - so why not also display amounts
               | post-tax?
        
               | mulmen wrote:
               | On an ecommerce site where you already selected your
               | destination sure, the total can be displayed in some
               | cases. How should volume discounts, coupons, and shipping
               | incentives be handled?
               | 
               | What about a grocery store on the Oregon/Idaho border?
               | Idaho charges sales tax to _residents_ but that can be
               | waived with an Oregon ID. Should this be reflected in the
               | advertised price?
               | 
               | And what about billboard or TV advertisements or even
               | banner ads on a webpage?
        
               | lxgr wrote:
               | > How should volume discounts, coupons, and shipping
               | incentives be handled?
               | 
               | I don't care, to be honest. If the merchant knows I can
               | definitely get the cheaper rate without jumping through
               | extra hoops, I don't see a problem in showing the lower
               | price.
               | 
               | > What about a grocery store on the Oregon/Idaho border?
               | Idaho charges sales tax to residents but that can be
               | waived with an Oregon ID. Should this be reflected in the
               | advertised price?
               | 
               | Wow, really? Fascinating/frustrating! There's always one
               | more layer, I guess. Maybe... show two prices then? (I've
               | seen this in duty free stores: Sometimes there's a "with
               | international boarding pass only" price.)
               | 
               | > And what about billboard or TV advertisements or even
               | banner ads on a webpage?
               | 
               | That seems like a case where I'd be fine with the net
               | price being displayed. And yeah, I realize that then all
               | other stores would be screaming unfair discrimination
               | because people will compare the competition's flyer price
               | to the in-store label price and everything...
               | 
               | Maybe the only solution really is to simplify the horror
               | that is US sales tax, and that's obviously never
               | happening. Think of all the jobs in tax preparation and
               | software...
        
               | tokioyoyo wrote:
               | It somehow works almost anywhere outside of NA? It's
               | really not a crazy concept - estimate it based on
               | geolocation and say "more exact will be available once
               | you enter your address". The problem is, that genuinely
               | negatively affect the sales because people see the true
               | price of things.
        
               | mulmen wrote:
               | > It somehow works almost anywhere outside of NA?
               | 
               | Is North America unique in allowing local municipalities
               | to set their own taxes?
               | 
               | > It's really not a crazy concept - estimate it based on
               | geolocation and say "more exact will be available once
               | you enter your address".
               | 
               | That's exactly what happens now, except the advertised
               | price is actually correct instead of an "estimate". I
               | have an intuitive sense for local tax. How can I know
               | what method was used to compute this estimated price?
        
               | tokioyoyo wrote:
               | Out of my head, if I recall correctly, Australia, Japan,
               | Denmark do local municipal taxes as well (some are more
               | flat than others).
               | 
               | Anyways, all I was saying that it's a solved UX problem,
               | and the reason why you're not getting full price is
               | because A/B testing has shown that when customers see the
               | complete price, they get a shock and less likely to buy
               | the item. This doesn't have much to do with websites
               | caring about some edge cases that they'll somehow won't
               | be able to give out exact price to you. In the worst
               | case, the shopping websites could ask you to enter your
               | postal code and show all prices with the tax included
               | price.
        
               | mulmen wrote:
               | So are estimated prices being advertised in Australia,
               | Japan, or Denmark? Why is North America uniquely
               | susceptible to A/B testing?
               | 
               | Municipal taxes are not an edgecase in the United States
               | at least. They're very much the norm, especially in
               | telecommunications.
        
               | tokioyoyo wrote:
               | Because according to Japanese law, in most of the
               | scenarios, the full price, to your best ability, has to
               | be presented to the potential customer. Same goes for
               | Australia, if I recall correctly. No clue about Denmark,
               | I'm sorry. But assuming it's similar over there as well.
               | 
               | It's not that NA is the only one susceptible to A/B
               | testing. It's more of a - it's-grey-area-to-illegal to
               | not show full prices outside of NA.
        
               | mulmen wrote:
               | Huh, I find that very surprising. Are the estimates gamed
               | at all? Is there any rule around how accurate they have
               | to be?
        
               | tokioyoyo wrote:
               | You just put your postal code and it shows all prices
               | according to your municipality, it will be as exact as
               | you can get. Just go to amazon.jp, it should have a text
               | input somewhere for your postal code to calculate the
               | tax.
               | 
               | In terms of gaming, hmm... I guess, you could add wrong
               | municipality's taxes when you show the original price,
               | and switch over at the checkout. But my assumption is
               | that would be deemed illegal, as you are knowingly
               | misleading the customer. Some in person stores still try
               | a bit to mislead you by putting the full price in smaller
               | font (like including the consumption tax), and exclude it
               | over it in the bigger font. But I can still accept that,
               | as I am informed about the full price somehow.
        
               | mulmen wrote:
               | Ok well obviously if you have the address the correct
               | calculation can be made. That's consistent with the
               | behavior in the US.
               | 
               | What is displayed for price _before_ you put in postal
               | code? What price do generic banner or TV ads display?
        
               | tokioyoyo wrote:
               | My guess is approximate (average?) tax. I'm currently
               | outside of Japan, by default Amazon shows me the price in
               | Yen and says it can't deliver to me. When I put down the
               | postal code in Tokyo, shows the same amount. Probably
               | takes the biggest city's tax rate when it can't determine
               | it through geolocation.
        
               | mulmen wrote:
               | What about billboards or banner ads? When an ISP in Japan
               | wants to advertise their service do they include a price
               | on the billboard?
               | 
               | What you describe sounds like the same thing that happens
               | in the US. So what's special about Australia, Japan, and
               | Denmark as you stated earlier?
        
               | tokioyoyo wrote:
               | Why wouldn't they? Major ones are electronic, and you
               | know the areas you are putting up your ads in, so you
               | include the tax in it. You go to the store, sales tax
               | either included in the price, or written in smaller font
               | with the tax included price.
               | 
               | It actually happens in NA for specific industries as
               | well! If you buy a flight from Google flights without
               | making any additional purchases, you will get the sticker
               | price because airfare display is regulated to a certain
               | degree. Except in Japan and other countries, almost all
               | display prices have to include local taxes. It's a solved
               | problem, but there's no political appetite for it in
               | US/Canada because it will hurt the sales.
        
               | mulmen wrote:
               | Not sure how telco taxes work in Japan but it would be
               | impossible to advertise an accurate tax-included price in
               | my city because not all the residents of the metro area
               | have the same tax structure. Zip code isn't enough. The
               | full address is required. So TV and print advertisements
               | are pre-tax. I don't see how it could work any other way.
        
               | throwaway2037 wrote:
               | > Because according to Japanese law, in most of the
               | scenarios, the full price, to your best ability, has to
               | be presented to the potential customer.
               | 
               | Are you sure? When I shop in Japan, it seems like about
               | 50/50 where they have sales tax included, or not.
               | However, the price tag will be clear if the price
               | includes sales tax or not.
        
               | tokioyoyo wrote:
               | Yes. Source: https://www.nta.go.jp/taxes/shiraberu/taxans
               | wer/shohi/6902.h...
               | 
               | I agree, there are a lot of cases where they don't show
               | the full prices. Especially in the recent years when
               | they've been changing the consumption tax rapidly, and
               | allowing shops to have some leeway. But online prices,
               | almost everywhere, include tax. Even Shopify forces JP
               | merchants to display them while selling in the area.
        
               | websap wrote:
               | I've been working at FAANG for the past 10 years, so this
               | made me absolutely chuckle!
               | 
               | I can totally image a PM somewhere calculate the negative
               | bps for this and call the experiment a failure!
        
               | tokioyoyo wrote:
               | Yeah, I totally get you! I've done exactly this work for
               | semi-B2B company where it clearly showed the sticker
               | price effect and we ended up removing the taxes from it.
               | Unless it's legislated, it's obvious the way the
               | companies will go.
        
               | HelloMcFly wrote:
               | > estimate it based on geolocation and say "more exact
               | will be available once you enter your address".
               | 
               | I appreciate this can be done and countries in Europe do
               | it, I just don't see how this is any better at all than
               | status quo:
               | 
               | * Current State: we all know the quoted price doesn't
               | include sales tax, which will be added to make the final
               | price in checkout after we enter our address.
               | 
               | * Final State: we all know the quoted price will likely
               | change during checkout, when we see the final price after
               | we enter our address.
               | 
               | So we make things more complicated for vendors, and we
               | make it not just acceptable but required that vendors use
               | our IP addresses for geolocation, only to give us a
               | maybe-right-maybe-wrong final price. Does anyone feel
               | scammed by not having tax included on the price in the
               | listings of Macy's online store?
        
               | tokioyoyo wrote:
               | The only reason why status quo is there because people
               | are less likely to remove items from their online
               | shopping carts once they've added it. There are
               | techniques and shopping check out flows that have been
               | perfected over the years to drive up the online sales.
               | Realistically, it won't move the needle for the people
               | who are on this forum because of the average salary (a
               | few dollars are usually not a big deal for us), but it
               | can be a make it or break it choice for a good chunk of
               | customers.
               | 
               | I'm not sure why one wouldn't want to know the real price
               | before the checkout. It's a bit baffling to me. It could
               | be a cultural thing as well, then I guess, there isn't
               | really a right or wrong way of looking at it.
        
               | mulmen wrote:
               | > The only reason why status quo is there because people
               | are less likely to remove items from their online
               | shopping carts once they've added it.
               | 
               | Sure, in a world where the actual sticker price is
               | displayed. Do you believe this will remain true when
               | customers have to add items to the cart to get the "real"
               | price?
        
               | tokioyoyo wrote:
               | That's literally how it works everywhere else...? For
               | example, when I go to amazon.jp, even without logging in,
               | it will show you tax included prices once you enter your
               | postal code.
        
               | mulmen wrote:
               | Ok I see what you mean now. On an ecommerce site this
               | works but I don't see how it can be done in
               | _advertising_.
        
               | crazygringo wrote:
               | > _I 'm not sure why one wouldn't want to know the real
               | price before the checkout. It's a bit baffling to me._
               | 
               | It's just that, in the list of things I'd like fixed
               | about the world, that's about dead last.
               | 
               | When you're used to sales tax being added at the
               | register, it's not an inconvenience. Who cares.
        
               | tokioyoyo wrote:
               | Fair, I guess it's a cultural thing then. I absolutely
               | have no idea what other municipality's taxes are the
               | second I get out of mine. I wouldn't want to randomly
               | predict whether it's 10, 12, or 15%.
        
               | HelloMcFly wrote:
               | > I'm not sure why one wouldn't want to know the real
               | price before the checkout.
               | 
               | Because you'd never actually know if it's the final real
               | price or not until you entered your address! That's the
               | _entire_ premise of my objection, was that not clear?
        
               | blitzar wrote:
               | Apparently they can track you to the nearest 5m 24 hours
               | a day, figure out that your teenage daughter is pregnant
               | and replicate your likeness and voice perfectly - but
               | when it comes to sales tax its an intractable problem.
        
               | ewoodrich wrote:
               | That's a non-sequitur unless the question being
               | considered is specifically whether a data hoarder like
               | Google should build in estimated sales tax in their store
               | vs "a random shopping cart from a retailer I've never
               | interacted with before".
        
               | mulmen wrote:
               | I believe you are referencing the famous Target case. As
               | I understand the dad was angry that Target was sending
               | baby-related coupons to his teenage daughter.
               | 
               | Finding out your teenage daughter is pregnant based on
               | her shopping is easy. It's actually harder not to notice.
               | "Customers like you also bought" is an effective
               | algorithm because people are mostly the same. Pregnancy
               | has some very specific and unique needs which create a
               | strong signal.
               | 
               | Nobody is in a shady back room poring over chat logs and
               | GPS coordinates looking for pregnant teenagers. It just
               | falls out of the sysem.
        
               | ewoodrich wrote:
               | Yep, where I currently live based on IP geolocation I
               | would be quoted incorrect state sales tax 100% of the
               | time. Though it's sort of the perfect geography to be
               | problematic (Vancouver, WA side of the greater Portland,
               | OR metro area spanning a sales tax/no sales tax state
               | boundary).
        
               | rascul wrote:
               | I live in Mississippi and my geo ip used to say New York
               | City.
        
           | trustinmenowpls wrote:
           | Yup, I know what sales tax is in my state and can do the math
           | in my head pretty easily to get the approx. amount. If you
           | live in a state for any length of time you should be able to
           | do this too. even if its something odd like 7.25% you can
           | figure out what 10% is really quickly and know it'll be a
           | little less than that.
        
             | ghaff wrote:
             | I'm not sure who these presumably tech-adjacent folks are
             | who can't look at a posted price, know something about the
             | tax/tipping/etc. conventions are, and know about what the
             | final bill will be.
             | 
             | That said, I DO agree that hidden facility/resort/etc. fees
             | and the like should go. For years, there was a conference
             | center restoration fee tacked onto hotels all over NYC even
             | the project wasn't even approved. Rental cars at airports
             | are also a nightmare. There is no reason for them.
        
           | diehunde wrote:
           | Right, but even when they do have your zipcode (because you
           | added beforehand for checking stock for example) they don't
           | update the prices. It would be nice to have the option
        
           | rconti wrote:
           | Every local store I walk into is trying to fool me by not
           | including sales taxes, why would online stores be any
           | different?
        
           | drdaeman wrote:
           | GP mentioned "sticker price", so I suspect they possibly
           | meant physical goods or services. If you're in a retail
           | store, there are no real obstacles (except for business
           | unwillingness to be honest to the customer) to calculate and
           | disclose the final price. A store knows where it's located,
           | and that's where the sale happens.
        
           | mr_toad wrote:
           | Why do US states allow counties and cities to raise so many
           | taxes?
           | 
           | Usually (across the world and across history) the power of
           | taxation is very jealously guarded, and local government is
           | usually only allowed to gather a limited range of taxes.
           | Historically sovereigns have treated attempts by subordinates
           | to raise their own taxes as tantamount to treason.
        
             | crazygringo wrote:
             | ...why shouldn't they?
             | 
             | You haven't given any reason why not.
             | 
             | And sales tax _is_ one of a limited range of taxes.
        
         | kaonwarb wrote:
         | The one upside I'm aware of for taxes being added separately is
         | high awareness of what the sales tax rate is.
        
         | petsfed wrote:
         | I'm more ok with "hidden" taxes, because the business is
         | supposed to just hand that over. If they're putting something
         | on the receipt that says "tax" and its not associated with an
         | actual government-applied tax, that's just fraud., we don't
         | need special rules to address that (yet). Its not hidden in an
         | attempt to trick you into buying something at a higher cost.
         | Its hidden because calculating the taxes requires additional
         | information from the user.
        
         | conductr wrote:
         | Hidden and not yet calculated are different things. They should
         | just make a broad and sweeping stances on these hidden fees.
         | The fact they play whack-a-mole from implementing this from
         | industry to industry as the 'need' arises seems silly. If a
         | price is advertised or quoted, it should be inclusive all the
         | things with tax being the one exception.
        
         | rufus_foreman wrote:
         | You don't know what the sticker price is going to be until you
         | know who is buying it from where for what.
         | 
         | Until then, all you can do is quote a price.
         | 
         | Welcome to reality, kid.
         | 
         | If you're buying it for resale, you don't owe tax. How do you
         | put that on a price tag?
         | 
         | There's use tax. Depending on what you use a product you buy
         | for, you might owe a different tax rate. How do you get a final
         | price out of that?
         | 
         | You don't. When you quote a price, it's a quote.
        
         | weberer wrote:
         | They should just ban sales tax. Many states already have 0%
         | sales tax, like New Hampshire, and Delaware.
        
         | skeletal88 wrote:
         | In this thread: people claiming how exceptional the US is, to
         | justify not having the final amount on price tags.
         | 
         | You guys can think of lots of reasons to justify why you can't
         | do things like the rest of the civilized world does, be it
         | prices and taxes, medical insurance or something else. The US
         | is not some sprcial snowflake country.
        
       | legitster wrote:
       | Seems like a no brainer. Can they tackle sales tax next?
        
         | itake wrote:
         | and service fees at restaurants. The price on the menu in
         | Seattle or SF is ~25% lower than what the product actually
         | costs.
        
           | hamandcheese wrote:
           | California was set to ban that, until Scott Weiner carved out
           | an exception for restaurants.
        
             | sedatk wrote:
             | His name sounds exactly like someone who'd sabotage a
             | public benefit.
        
           | hnburnsy wrote:
           | Yeah, I love that healthcare surcharge at SFO restaurants.
        
             | itake wrote:
             | Healthcare surcharge: 6%
             | 
             | tip: 20%
             | 
             | tax: 8.625%
             | 
             | = total: 34.625%
        
               | zten wrote:
               | The healthcare surcharge is taxable, because it shouldn't
               | exist, it should just be a 6% increase in the menu price.
        
               | trustinmenowpls wrote:
               | what is a healthcare surcharge?
        
               | zten wrote:
               | SF has something called Healthy SF where employers have
               | to offer health insurance plans, or pay into a city-
               | managed health account. I think the last time I looked,
               | for a lot of businesses, it's basically a $2.25/hr raise
               | for your employees.
               | 
               | edit: The best part is, if your employees don't use the
               | money (maybe they don't know about it or don't have any
               | health care expenses), the business can eventually
               | reclaim it...
               | 
               | The restaurant association balked at this, and encouraged
               | businesses to list out the increased cost as a separate
               | line item on the receipt, instead of raising menu prices,
               | basically raising a middle finger and saying "see what
               | you idiots voted for, now you pay for it!" I don't know
               | why I'd be mad that I have to pay for someone's health
               | care. That's sort of how it works, doesn't it?
               | 
               | Since then, it has taken on a life of its own. Some
               | places call it a health care surcharge. Others call it a
               | SF surcharge, or a cost adjustment, or inflation fee.
               | It's not a tax, it's not a service charge, it's not
               | anything but whatever arbitrary number the business wants
               | to charge without raising their menu price. And thus,
               | it's taxable.
        
           | coldpie wrote:
           | Minnesota banned these this year! It goes into effect Jan
           | 1st. https://minnesotareformer.com/2024/05/20/governor-signs-
           | junk...
        
             | physhster wrote:
             | Imagine if that guy became VP...
        
               | coldpie wrote:
               | We have a very nice little island of sanity up here :)
        
           | kstrauser wrote:
           | Count the service charge toward what you would've tipped.
           | 
           | Wait staff reading this: bosses at restaurants like this are
           | stealing from you if that doesn't go straight to you. I tip
           | very well, but I'm not tipping twice. And yes, if it's a
           | "service charge", that's the same as saying "tip" from the
           | customer's perspective.
        
           | aziaziazi wrote:
           | Would boycott get a chance? The honest restaurants bragging
           | "NO FEES" would gather more customers and the others follow.
           | 
           | Wondering, is there already US places that works without tips
           | like in most other places ? (Owner pays a decent salary to
           | its employees, include that in all products they sell and
           | don't expect tips)
        
             | FateOfNations wrote:
             | Various restaurant operators have experimented with what
             | you described but haven't succeeded. The big issue is that
             | servers hate it specifically because owners use the
             | additional revenue to "pay a decent salary to their
             | employees. " This generally includes all the employees, not
             | just the formerly tipped ones. The kitchen staff ends up
             | getting a significant pay bump, and servers get what
             | amounts to a cut in their take-home pay.
             | 
             | At the higher end, the labor market for waitstaff is
             | competitive, and restaurant operators who have experimented
             | with this have had trouble keeping server positions filled
             | (with the opposite effect in the kitchen).
        
         | caseyohara wrote:
         | Not likely; sales tax is extremely complicated in the US. There
         | are 13,000 sales tax jurisdictions, and many of them have
         | different and incompatible rules for things like sales tax
         | nexus.
        
           | cyberax wrote:
           | A business already has to take care of the sales tax. So they
           | can just show it on the price tag.
        
             | bluGill wrote:
             | No they cannot. Taxes are not uniform. Walmart probably
             | won't deal with this, but in many states business (read
             | farmers) do not pay sales tax on some items (read likely to
             | be used on a farm) and so stores that want to sell to
             | business will have the ability to verify you are a business
             | to give that discount.
             | 
             | It is worse for online where until you log in they have no
             | clue what taxes will apply. If you are buying a gift for
             | someone in a different area I don't know what tax rules
             | apply but there is good odds they won't know until you get
             | to the shipping information what the real taxes are.
        
               | cyberax wrote:
               | If you sell a widget in a store, you MUST be able to
               | compute the sales tax. Otherwise, you can't sell it.
               | 
               | And if you can do that, then you might as well print it
               | on the price tag (along with pre-tax price if you want).
               | No buts.
               | 
               | Ditto for online, after you get the customer's ZIP code.
        
               | bluGill wrote:
               | You can't print the price on a price tag because
               | different customer pay different prices.
        
               | cyberax wrote:
               | Bullshit. First, you absolutely CAN JUST PUT TWO PRICES
               | on a price tag. Moreover, business customers (in a
               | grocery shop, yeah right) can just get a discount at a
               | point of sale.
        
               | kstrauser wrote:
               | My favorite example of this lunacy is the restaurant
               | nearby that sells pies. If they box your pie for you to
               | take home, it's a grocery item and not taxed. If they
               | give you utensils to eat it in the store, it's a
               | restaurant meal and therefore taxed.
               | 
               | They literally can't know the price until you tell them
               | whether you'd like a fork with it.
               | 
               | Now, this restaurant works around it by having both
               | prices listed, but I can imagine a million freaking
               | variants of that for an online sale: "you have to pay our
               | local taxes, but almost maybe yours, unless you check out
               | on a Sunday between noon and 5PM, which is a tax holiday
               | on your block (but not your neighbors' across the road),
               | so understand that the price may change between when you
               | add it to your cart and when you click the 'pay' button."
               | 
               | I'm only a little bit exaggerating.
        
               | cyberax wrote:
               | Then put two freaking price tags: "pies to go" and "eat
               | here". Problem solved.
               | 
               | There are zero legitimate reasons not to show true
               | prices.
        
               | kstrauser wrote:
               | Stopped reading after the first paragraph, huh.
        
               | runako wrote:
               | > And if you can do that, then you might as well print it
               | on the price tag (along with pre-tax price if you want).
               | 
               | Fun fact: sales tax rates are not stable. Our state
               | publishes quarterly tax changes at the county level;
               | city-level changes are presumably too numerous for the
               | state to publish in the same format.
               | 
               | Inclusive pricing can obviously be done in-store, but it
               | also more or less ensures that some of the items in your
               | store will have incorrect prices some of the time.
        
               | FateOfNations wrote:
               | At least here in California, the state collects the sales
               | tax on behalf of all the local jurisdictions, so they
               | publish and update them all simultaneously (twice a year)
               | and in the same format.
        
               | runako wrote:
               | Interesting...there must be a state law that requires
               | jurisdictions to synchronize any changes to sales tax
               | rates to a single calendar.
        
               | fn-mote wrote:
               | The issue with online sales is real, but customers exempt
               | from sales tax could just have their final price lowered.
               | That would be the opposite of the current situation.
               | Since there are many fewer tax-exempt sales, and tax-
               | exempt buyers are presumably more sophisticated and less
               | price-sensitive, this would be a net win for customers.
        
               | maccard wrote:
               | > but in many states business (read farmers) do not pay
               | sales tax on some items (read likely to be used on a
               | farm)
               | 
               | The legislation in most of europe clearly handles this -
               | the price displayed is for the intended customer. If you
               | go into B&Q (home depot equivalent), you'll see prices
               | including sales tax. If you go next door to a timber
               | merchant none of the prices have sales tax included. If
               | you're a business, you don't pay the sales tax. The
               | businesses know what their taxes are, and are required to
               | have accurate accounts anyway. For those that are maybe
               | numerically challenged - they'll never pay more than they
               | see on the sticker.
               | 
               | > It is worse for online where until you log in they have
               | no clue what taxes will apply.
               | 
               | Enter your shipping address to see pricing. Exactly the
               | same as it is now. Give an estimate based on IP. Exactly
               | how it works in Europe, which has the same problem.
        
           | joshuaissac wrote:
           | I think legitster is suggesting that the sticker price on the
           | product should be the price paid, rather than a uniform sales
           | tax code. If the seller knows what to charge the buyer, then
           | they know what they need to put on the sticker.
        
             | runako wrote:
             | Local retailers would oppose this in very strong terms as a
             | thumb on the scale in favor of online retailers.
             | 
             | Online retailers would presumably still be able to show
             | pricing before knowing a shipping address, so their pricing
             | would be pre-tax. That would make the apparent price
             | differential even greater, and on every item.
             | 
             | I think this would make the marketplace less clear for
             | consumers.
        
               | joshuaissac wrote:
               | Online retailers could be required to use the best
               | available estimate of the user's location to calculate
               | the tax, like they do for ads.
               | 
               | So if they are logged in with an address on file, it
               | could be that. If not, they could use geolocation, with a
               | note that the tax is estimated. And let the user input a
               | location in a box to show the exact tax.
        
               | runako wrote:
               | > they could use geolocation, with a note that the tax is
               | estimated
               | 
               | So we'd go from the current regime where the displayed
               | price is wrong to another regime where the displayed
               | price is wrong? Allegedly, something like 40%+ of
               | Americans use VPNs. They would pretty much always see the
               | wrong price.
               | 
               | In practice, the ramification of this would be that your
               | local indie retailers (where we are much less likely to
               | be persistently logged in) would be forced to incorrectly
               | show higher prices to a set of people, while the giant
               | retailers who already have your billing info can show you
               | 100% accurate pricing all the time, regardless of VPN.
               | 
               | I don't see any clear wins in that scenario.
        
               | thehappypm wrote:
               | 40% of Americans using VPNs cannot possibly be true.
        
               | runako wrote:
               | Sounded off to me, but I wasn't able to find a better
               | number when I looked. Maybe it's counting work computers
               | where the stack is maintained by IT staff?
        
               | olddustytrail wrote:
               | Oddly enough, the average EU consumer has no problem
               | understanding that the label price is the full price of a
               | purchase, while online prices might include extra stuff
               | such as delivery.
               | 
               | Maybe you're just less intelligent than the average
               | consumer and need some more protection? Or is it
               | something else?
        
               | runako wrote:
               | > Maybe you're just less intelligent than the average
               | consumer
               | 
               | I'm not one to police tone, but really? Did it make you
               | feel better to say that?
               | 
               | > is it something else?
               | 
               | Yes, the something else is that you're missing the point
               | that my comment was specifically about the disparity in
               | the prices large online retailers would be able to
               | display (e.g. without sales tax) versus what offline
               | retailers would display (with sales tax).
               | 
               | If Amazon and a local retailer are both aiming for the
               | same $1,000 for an item net of tax, this would mean that
               | Amazon could display $1,000 as the price while my local
               | retailer would have to list it for (say) $1,100. I don't
               | think local retailers would like that very much, even
               | though the consumer would end up paying $1,100 either
               | way. You may disagree.
        
         | stonemetal12 wrote:
         | Move to Alaska, Delaware, Montana, New Hampshire or Oregon. No
         | sales tax.
        
           | m463 wrote:
           | most states have some trick.
           | 
           | I think you have to look at it wholistically:
           | 
           | https://upload.wikimedia.org/wikipedia/commons/9/9f/Median_h.
           | ..
        
             | insane_dreamer wrote:
             | Not a trick, just they get their income from other sources
             | / taxes. But we're specifically talking about knowing the
             | final price you will pay, in advance, which requires
             | knowing the sales tax.
        
             | runako wrote:
             | nitpick: "holistically"
        
               | m463 wrote:
               | Lol, I didn't even think when I wrote it that way. That
               | said, it seems to be in the dictionary as an alternate
               | spelling of holistic.
               | 
               | I guess the english language lets this stuff happen a
               | lot, but not alot. I definitely did it by accident (not
               | "on accident"!)
        
         | insane_dreamer wrote:
         | That's a state matter so not really within the FTC's
         | jurisdiction I think.
         | 
         | Luckily some states (OR, AK, others) don't have a sales tax.
        
       | nirav72 wrote:
       | Wonder if this going to be permanent or will be reverted as soon
       | as the new FTC head is in office.
        
         | munk-a wrote:
         | Time will tell - the change I'm really hoping will stick is the
         | outlawing of non-competes without consideration.
        
           | delecti wrote:
           | I would not be hopeful. From AP news:
           | 
           | > Four of the FTC's five commissioners voted to approve the
           | rule. Commissioner Andrew Ferguson, - who is President-elect
           | Donald Trump's choice to replace Khan, was the one dissenting
           | vote.
           | 
           | https://apnews.com/article/ftc-junk-fees-rule-hotels-
           | tickets...
        
             | hnburnsy wrote:
             | One republican commissioner voted with the rule, and
             | Ferguson dissented based on lame duck rule making, not the
             | merits, while agreeing that the FTC rule making was valid
             | for businesses like tickets and short term lodging.
        
               | Cornbilly wrote:
               | That's a moronic dissent. It's either valid or not, lame
               | duck or no.
               | 
               | Edit: The full decent reads like choosing fealty to Trump
               | over good rule making.
               | https://www.ftc.gov/system/files/ftc_gov/pdf/ferguson-
               | junk-f...
        
           | ghaff wrote:
           | A lot of people probably weigh this too much. Forcing
           | companies to have some skin in the game is good. But, in
           | practice, if a company really wants to enforce a non-compete
           | --even with consideration--it's probably not great unless
           | you're in a position and want to take a sabbatical with
           | substantially reduced compensation.
        
             | munk-a wrote:
             | This is absolutely true and when I read my first non-
             | compete my dad calmly explained how unenforceable they are
             | due to hardship exceptions and lack of specificity.
             | However, I had a very business minded father to ask and
             | most people don't. Non-competes have been abused to scare
             | uninformed employees into staying in positions they want to
             | leave or as revenge for someone leaving.
             | 
             | The fact that they're so often unenforceable is probably a
             | decent argument that they're an irrelevant complication of
             | labor interactions that we don't need anyways. They only
             | ever made sense with executives and those folks usually
             | have large sums of money attached to their compliance.
        
               | ghaff wrote:
               | The few months when I actually had a non-compete in place
               | it was quite specific and didn't apply to me.
               | 
               | But, yeah, as a generic thing below the level of a CEO
               | becoming the CEO of a direct competitor (in which case
               | lawyers have presumably put specific contracts in place
               | if they're competent), they don't make a lot of sense
               | beyond NDAs in play. No properly-managed company was ever
               | going to pay me a bunch of money to not work at a random
               | company in the industry who was probably a partner
               | anyway.
        
         | dhosek wrote:
         | Come January 21st, expect junk fees to explode. But don't
         | worry, as long as you make at least $10,000,000 per year,
         | you'll get a huge tax cut.
        
       | spockz wrote:
       | Im all for this. I'm worried though that now the junk fees will
       | just be added to the normal price without ultimately changing
       | anything.
        
         | eterm wrote:
         | That does change things though, it gives you a fair point of
         | comparison.
        
           | munk-a wrote:
           | And that comparison is important - when junk fees are allowed
           | more honest companies suffer because consumers might shop
           | around and end up choosing the option that is actually more
           | expensive. Those consumers might be on page 12/13 of a form
           | and just accept the fee to avoid the hassle - or they may
           | assume everyone (including what looked like a more expensive
           | competitor) is baking the fees in late in the process and not
           | bother investigating deeper.
           | 
           | Hidden fees create market inequities.
        
         | adra wrote:
         | No, the reason they tack on the fee as a "tax" is literally to
         | confuse and otherwise mislead the public to the true cost of
         | the product they're buying, or mislead where the money is
         | directed. they're buying from. If you believe in the Tennant's
         | of capitalism at all, then you must have clear price
         | representation.
        
           | smaccona wrote:
           | Nitpick: "tenets"
        
             | olddustytrail wrote:
             | Nitpick: Scottish lager only please
        
           | morkalork wrote:
           | Isn't Airbnb a good example of this? In some locations you
           | have to open each listing to get the true price and it's a
           | huge waste of time. In locations, what you see on the map is
           | the real value, cleaning and other, fees included.
        
         | crazygringo wrote:
         | I mean, they will be, but that's the point. No more surprises.
         | You can actually compare prices without going through checkout
         | first.
        
         | quotemstr wrote:
         | Market actors are allowed to charge whatever they want. Price
         | controls are super bad. It's not the role of the state to
         | mandate a specific price. It is the role of the state to make
         | sure prices are fair and transparent. Deception cannot be
         | tolerated in an efficient market.
        
         | bluGill wrote:
         | I wish sales taxes would be added - some cities charge very
         | large taxes on hotel rooms and so it might be worth staying in
         | a hotel not far away with more reasonable taxes.
        
       | ChrisArchitect wrote:
       | Official release: https://www.ftc.gov/news-events/news/press-
       | releases/2024/12/...
       | 
       | (https://news.ycombinator.com/item?id=42441347)
        
       | arrowleaf wrote:
       | Great! My wife was reading me ticket prices for an event on
       | Ticketmaster yesterday, I kept telling her she needs to add them
       | to the cart and start checkout to know the real price. She did
       | just that and to my surprise the price didn't change at all!
        
       | YaBa wrote:
       | Now do the same with airline companies. WizzAir charges the crap
       | out of you for everything they can. Do not fly with WizzAir!
        
         | bigstrat2003 wrote:
         | A significant difference here is that the airline fees are
         | ostensibly optional. You could, in theory, fly Spirit with
         | nothing except the clothes on your back and they wouldn't
         | charge you extra. But with event ticket sales and the like,
         | there is often no possible way to avoid the fees. That means
         | there's a much stronger argument for requiring that the fees be
         | rolled into the price.
        
           | FateOfNations wrote:
           | Or they do something silly where there is an "Online
           | Convenience Fee" when you buy online, but if you try to buy
           | it at the box office, there's a different "Box Office
           | Ticketing Fee." The event promoter should pay the cost of
           | their ticketing service provider(s) out of the money they
           | make, not have the purchaser pay it separately.
        
         | Symbiote wrote:
         | A recent WizzAir flight was advertised (when I searched for the
         | route on their website) for EUR21. I rejected all optional
         | extras, and that was the total price I paid.
         | 
         | No checked luggage, probably only a small cabin bag that fitted
         | under the seat in front, no priority boarding, no seat
         | selection.
         | 
         | It's a budget service, but the advertised prices aren't
         | deceptive.
        
           | YaBa wrote:
           | Trust me, you got lucky, they "randomly" selected passengers
           | with those kind of bags for inspection due to measures, 1mm
           | above? charged! Emphasis on randomly, because the pattern was
           | simple: foreigners? charged, locals? go on. We've saw a poor
           | guy squeeze the hell out of his backpack to no avail, it
           | fitted the measuring box, still, charged because "you had to
           | squeeze it"; guess what, plenty of room under the seat, the
           | guy could put two of them. On me? bag had wheels, foreigner,
           | automatically selected for inspection, took the wheels away,
           | still charged because "it had wheels first". I've flew a
           | dozen companies, not even Ryanair, the low of the lowest
           | treats passengers like this.
        
         | insane_dreamer wrote:
         | That's not in the US so unaffected.
        
       | dchichkov wrote:
       | I wish that "Online Coupon Price Tags" in stores would also be
       | banned. I'm talking about these yellow price tags that show lower
       | than "Club" prices, which are only valid if you collect a coupon
       | online.
       | 
       | Like FTC, I estimate that banning these would save U.S. consumers
       | millions of hours they currently spend searching and clicking on
       | pointless coupons on their phones before making purchases. It
       | would also increase happiness, as it's extremely annoying to pay
       | $20 extra, knowing that a lower price is available if only you
       | spent ten minutes struggling with a store's website on your
       | phone.
       | 
       | Whoever invented this is evil and is destroying happiness.
        
         | floxy wrote:
         | >I'm talking about these yellow price tags that show lower than
         | "Club" prices, which are only valid if you collect a coupon
         | online.
         | 
         | Which store is that with the yellow price tags?
        
           | dchichkov wrote:
           | Safeway, Walgreens.
        
             | wlesieutre wrote:
             | Kroger too
             | 
             | You have to log in with an account and "clip" the imaginary
             | coupons in their app for the price to apply when you scan
             | your card
        
               | Spivak wrote:
               | I'm less mad about those since it's basically just price
               | discrimination. If you are price sensitive enough that
               | you're willing to clip the coupon then you get the
               | cheaper price.
        
               | dchichkov wrote:
               | At the expense of other people's time.
        
               | wlesieutre wrote:
               | And feature phones (aka dumbphones) have been seeing a
               | sales uptick. I wouldn't say they're _popular_ , but
               | there are people without smartphones who are excluded
               | from these types of coupons.
        
         | Liquix wrote:
         | those tags are working as intended - some people don't read the
         | "online only" part, grab the item, assume the discount is
         | applied at checkout, and end up paying full price. other people
         | will download (and probably never uninstall) the spyware app
         | and start feeding a juicy profitable data stream back to HQ.
         | 
         | because how are you ever going to stay in business doing
         | something as niche as selling groceries without leaning hard
         | into surveillance capitalism
        
           | dchichkov wrote:
           | Whoever invented this is evil and is destroying happiness.
        
       | crazygringo wrote:
       | I'm glad (if it doesn't get reversed by the next administration).
       | 
       | But I'm also baffled... how did this take _this long?_
       | 
       | Why wasn't it done way back when they did it for airline tickets,
       | in 2012?
        
         | bluGill wrote:
         | Because details matter and are hard. If you don't get the
         | details just right a court will strike the whole thing down for
         | good reason.
        
           | whamlastxmas wrote:
           | It'd be a shame to ask hard work of our government that
           | spends a trillion of our dollars every year
        
             | bluGill wrote:
             | They did do the hard work - it took many years.
        
         | dylan604 wrote:
         | Not sure about going all the way back to 2012, but maybe they
         | were more worried about the Mayan calendar? /s
         | 
         | But as far as under this administration, it seems like it took
         | half the term to right the ship and get the leadership moving
         | in the right direction. I think a second term would have been
         | impressive.
        
         | tzs wrote:
         | The House passed a bill [1] earlier this year covering these
         | fees for hotels.
         | 
         | It passed 384 to 25 suggesting there is pretty good bipartisan
         | support for ending such fees at least for hotels. Here was the
         | vote breakdown:                             Yeas  Nays  Not
         | Voting       Republican   180    25          12
         | Democrat   204     0           9            Total.  284    25
         | 21
         | 
         | [1] https://www.congress.gov/bill/118th-congress/house-
         | bill/6543
        
       | OptionOfT wrote:
       | I'd be interested to see whether a movie theater is considered an
       | event. Our local one charges a convenience fee when buying online
       | because ... they can?
       | 
       | I wish they banned all mandatory add-ons. If I don't have the
       | choice it should be part of the base price.
       | 
       | The touristic railroad near me advertises a price, and then slaps
       | on a mandatory Fuel Surcharge and Historic Preservation Fee.
       | 
       | Excuse me? How can I compare what I'm going to spend my money on
       | if you're just allowed to lie to me?
       | 
       | Sidenote on fuel cost:
       | 
       | Fuel is almost back to pre-COVID costs
       | https://www.eia.gov/dnav/pet/hist/LeafHandler.ashx?n=pet&s=e...
       | 
       | and once you add in inflation it's even cheaper.
        
         | ToucanLoucan wrote:
         | > How can I compare what I'm going to spend my money on if
         | you're just allowed to lie to me?
         | 
         | You're not supposed to, that's the point. It's frankly shocking
         | (and also not, but you know) how much businesses in America are
         | allowed to bullshit you.
         | 
         | I signed on with a telco for high speed internet when we bought
         | our house for $65 a month and by the time we got fiber and I
         | could finally tell them to kick rocks, the bill had soared to
         | nearly $200 for the exact same service over the course of 4
         | years. Why? Because they can, and go fuck yourself.
         | 
         | A hotel stay for a vacation was supposed to cost $851, but they
         | demanded a $300 pre-authorization on top of that. Why? Because
         | they can. I wasn't notified ahead of time, absolutely nowhere
         | was this information given to me. And I could take that on
         | fine, but why is this allowed? What if I wasn't so fortunate
         | and was traveling by air, do I just sleep in a box because the
         | hotel can't guarantee I'll be able to pay for $300 worth of
         | room service I have no intention of buying?
         | 
         | I feel like this just happens everywhere now, I just expect it.
         | I expect to get fucked over in one way or another, and on the
         | one hand I'm sure it's my anxiety, but on the other hand there
         | is so much expensive arbitrary nonsense that's just plunked
         | down in front of me, and yeah, most of it I can handle fine,
         | because I work in tech and make good wages. So I guess just
         | fuck everyone who grew up at the income level I got, because I
         | am fucking sure that my single mother trying her hardest as she
         | was, wouldn't be able to get by if I was born like 15-20 years
         | later than I was.
         | 
         | Edit: Oh and FUCK every politician who has ever farted out
         | words something like "responsible consumption of healthcare"
         | because sweet Jesus, healthcare billing is an utter nightmare.
         | I don't think I have EVER, EVER in my entire life had some kind
         | of medical event where I knew the costs going in that were then
         | reflected afterwards. It's just all made the fuck up on the fly
         | with no respect for the patients, when they are already
         | stressed out and scared.
        
           | FireBeyond wrote:
           | > You're not supposed to, that's the point. It's frankly
           | shocking (and also not, but you know) how much businesses in
           | America are allowed to bullshit you.
           | 
           | There's actually an administrative code in Washington that
           | furniture (and maybe other) stores are only allowed to have a
           | "Going out of business" sale _once a year_.
        
             | ToucanLoucan wrote:
             | We could use one of those where I live. There was a
             | furniture store off the side of the highway that over a
             | period of like 4 years had at least 12 of them, and then
             | would just change it's name each time.
             | 
             | Never bought anything from there since it seemed so
             | incredibly sketchy. Then at last it went out of business
             | properly and a U-Haul took over the space.
        
         | currymj wrote:
         | when you buy a ticket online, you are actually buying an option
         | on the ticket, because you can go in and refund it at any time
         | before the movie starts. the "convenience fee" is the option
         | premium.
         | 
         | it would be fairer if this were opt-in. Some e commerce sites
         | now allow you to pay a few extra dollars to have free returns,
         | something similar would work for movies.
        
           | conductr wrote:
           | No, this is complicating things. A physical ticket can also
           | be refunded prior to show time. It's not an option at all,
           | it's just a fee. They are charging you to 1) pick your seat
           | 2) not have to show up early 3) peace of mind knowing your
           | spot is reserved - all of those things are conveniences in
           | the purest sense of the word. In many cases, the fee is more
           | closely related to a platform fee going to fandango or
           | similar service.
        
             | n144q wrote:
             | I think the "convenience fee" of online purchases is about
             | the fact that if you want to buy a ticket days before
             | showtime, you don't have to get a physical ticket at the
             | box office in person.
             | 
             | Not necessarily that I agree with it though -- in many
             | parts of the world you have no such fees when you buy a
             | movie ticket online.
        
               | conductr wrote:
               | I'd categorize that under my "2) not have to show up
               | early 3) peace of mind knowing your spot is reserved"
               | points.
               | 
               | I don't necessarily agree with them either. It seems
               | mutually beneficial to the venue to allow me to buy
               | tickets digitally. It made sense maybe 20-25 years ago
               | when the move online was a significant update to the then
               | status quo. Now, it's just a revenue stream they don't
               | want to give up that consumers see as the status quo, so
               | why remove it? (from their perspective)
        
             | currymj wrote:
             | i guess it's technically true that you can go to the movie
             | theater, buy a ticket, and then get back in line to refund
             | the ticket and leave, but this seems like an odd thing to
             | do.
             | 
             | whereas buying a ticket in advance online, and then later
             | refunding it (but losing the convenience fee), is common.
             | "peace of mind knowing your spot is reserved" is what i
             | mean by an option on the seat.
             | 
             | now maybe i'm in fact wrong and all convenience fees are
             | exactly passing through the credit card/fandango fees etc.,
             | but in practice it sure looks like an option.
        
           | disambiguation wrote:
           | Maybe some places operate that way, but I worked on payment
           | systems for a few years and since then I figure most
           | convenience fees come from credit card processing rates being
           | passed on to the customer - at least that's how ours worked.
           | 
           | https://www.creditdonkey.com/interchange-rates.html
        
       | user3939382 wrote:
       | Hopefully this does away with the fraudulent "cleaning fee" when
       | you book a hotel for $200 and then get a charge for $450.
        
         | bluGill wrote:
         | Maybe. If they document how dirty the room was after you leave,
         | and how clean it was before hand they can get away with this.
         | Generally smoke smell is the only thing they would bother doing
         | this for though. If you just leave the normal mess behind they
         | shouldn't be charging extra.
        
           | user3939382 wrote:
           | Yeah I'm talking about an existing practice where the fee
           | applies to all bookings and is just a way to fraudulently
           | advertise the booking price.
        
       | a13o wrote:
       | It's a start. I'm bummed at how narrowly scoped this is. When the
       | RFC period was open I wrote in to highlight how apartments charge
       | surprise pet rent fees that don't appear until the application
       | process.
        
       | benreesman wrote:
       | Lina Khan is my second hero in life after Evariste Galois.
       | 
       | Even if they throw her out it won't change what she's done: she
       | put fear in the bellies of some truly terrible people who had
       | almost forgot what the word "restraint" means.
       | 
       | Ms Khan, I salute you.
        
         | FireBeyond wrote:
         | Agree. Somewhat. But given that Elon Musk (who wants to shut
         | down the Consumer Finance Protection Bureau completely) is
         | likely to have a lot of say in these type of things, I think
         | they'll forget that fear.
        
           | benreesman wrote:
           | And the public will just accept arbitrary oppression with no
           | limit?
           | 
           | No, the investor class will arrive at the negotiating table
           | one way or another on a long enough timeline. It will be up
           | to them if they still have legs to walk on.
           | 
           | The really scary fascists aren't stupid: Thiel and those guys
           | are buying bunkers in New Zealand as fast as the checks
           | clear. They understand something that the American public
           | lost sight of for a moment: the American Public is
           | terrifying, the American public is slow to wake but
           | arbitrarily brutal once roused. Pushing the American public
           | into a corner has been the last mistake of a great many men
           | better than Elon Musk.
        
             | dayvid wrote:
             | If the podcasts spin it well enough, they'll have a large
             | leeway
        
       | dheera wrote:
       | Can we be done with "resort fees" and "taxes" as well? Hotel
       | prices should include all of this
        
         | coderjames wrote:
         | > The rule would require service fees, resort fees, and other
         | charges commonly added to bookings to be included in advertised
         | prices.
         | 
         | Sounds like that's what will be happening if the rule sticks.
        
       | trustinmenowpls wrote:
       | I need this for my internet provider, advertised price is $25* **
       | ***
       | 
       | Network access fee: $2.65
       | 
       | Municipal upgrade fee: $16.30
       | 
       | Fees end up costing nearly 80% of the entire bill. There are no
       | taxes or gov surcharges of any kind.
       | 
       | *(with autopay discount)
       | 
       | **(with autopay direct deposit discount)
       | 
       | ***(will not be reflected on first 3 bills)
       | 
       | ETA: here's their current promotion:
       | https://i.imgur.com/TfwsdQv.png $20 for service, $20.49 in fees!
       | fees are 102% of the supposed price!
        
         | breadwinner wrote:
         | My Internet provider charges $50 per month exactly, and even
         | the taxes are included! How cool is that? They aren't doing
         | that out of goodness of their heart though. It is due to
         | competition from T-Mobile 5G internet, which also has this
         | policy.
        
         | fn-mote wrote:
         | Agreed. The FCC should act even more broadly. Why doesn't it?
        
         | ssl-3 wrote:
         | Well, at least we're now in a modern enlightened time when
         | there's a standard FCC-required Broadband Facts "label" that
         | can be referred to. It does make it easier to compare.
         | 
         | It still seems kind of new and I can't find one for Spectrum
         | (my ISP) or I'd share it here myself, but: I pay exactly $59.95
         | per month, as the service is advertised in my area, and that's
         | that. There are no itemized fees/taxes on my bill.
         | 
         | I don't remember the last time I had an ISP with weird fees
         | associated with it -- it seems like it has had to have been
         | around a decade now, at least.
         | 
         | (Cellular, too: My cheapskate all-you-can-eat cellular service
         | costs me $35 per month, flat -- to the penny.)
        
       | quotemstr wrote:
       | Even the most fundamentalist of free market fundamentalists
       | should be cheering transparency in pricing. The price signal
       | works best when it's not obfuscated.
        
       | breadwinner wrote:
       | This shouldn't be controversial. FTC isn't banning these fees, it
       | is only requiring merchants to disclose the fees. Why would
       | anyone be against that?
       | 
       | Another good rule is click-to-cancel. Just a couple of days ago I
       | logged into my Dish Network account to cancel it (after they
       | hiked prices). There is no way to cancel online. There is no way
       | to cancel via chat. You have to call. As soon as you call you're
       | told the wait time is over 45 minutes. There is no call back
       | option. Why should a consumer have to be on the phone for 45
       | minutes to cancel? (Typically they will drop the call after 45
       | minutes and you have to call again.) If you call Dish to sign up
       | service the wait time is 0 minutes: they answer immediately. If
       | you then tell that you're actually calling to cancel, they
       | forward you to the cancellation number with the wait. This is an
       | abusive business practice, and banning it should not be
       | controversial.
        
         | LoganDark wrote:
         | My preferred way to cancel these types of services is to close
         | or pause the card they're charging. If you use a virtual card
         | service like Privacy.com, this is easy, if you don't, then
         | maybe not so much. But using virtual cards for everything you
         | can is typically a good idea anyway, imo.
        
           | breadwinner wrote:
           | But then that becomes unpaid bills and they send you to
           | collections.
        
             | sudoshred wrote:
             | You can dispute debt in collections by requesting proof of
             | the debt. The consumer protections in that area (debt
             | collections) are quite a bit more developed than any
             | consumer protections about intentional procedural
             | inefficiency when cancelling service.
        
               | nodamage wrote:
               | If you never actually took the steps to cancel your
               | contract won't they be able to prove your debt via the
               | existence of a non-cancelled contract?
        
               | mrguyorama wrote:
               | The purpose is to take advantage of the sloppiness of the
               | debt collection industry. They are designed around
               | tricking financially illiterate people, harassing poor
               | people, and lying.
               | 
               | When they buy a debt, they rarely get comprehensive
               | documentation.
        
               | naijaboiler wrote:
               | you will end up with damaged credit. The only negative on
               | my credit report is from a verizon phone I bought from a
               | verizon store (actually ended up not being Verizon owned
               | store,) which i returned within the 7 days return fee,
               | even paid re-stocking fee. But which the store credits me
               | for having returned it later than I did, which allowed
               | Verizon charged me 1 month service fee, which I never got
               | a bill or email even though verizon had both, until it
               | showed up on credit as collection. Nothing I did could
               | get it off.
        
             | xenospn wrote:
             | Simple anecdote, but when I paid a medical bill and they
             | still came after me and sent it to collections, I contested
             | the bill and told the collection agency that this is not my
             | debt. Never heard from them again.
        
             | danaris wrote:
             | You can _probably_ avoid this--or, rather, cover your ass
             | legally--by doing something like sending them a letter
             | registered mail informing them that you are cancelling and
             | will be blocking further payments.
             | 
             | It's far from a good solution, but it should at least put
             | you in a better position vis-a-vis the courts if it comes
             | to that.
        
               | spiderice wrote:
               | Suddenly waiting on the phone for 45 minutes doesn't
               | sound so bad, unless proving a point is your main goal.
        
               | breadwinner wrote:
               | Actually there is another option. Make a complaint to
               | your state's Attorney General's Office. They usually have
               | a website for filing consumer complaints, and AGO will
               | contact the business, and the business is usually
               | responsive when contacted by AGO.
        
               | eric-hu wrote:
               | How does this work? Do you provide the AGO with your
               | name, phone and address? Subscription details?
        
               | breadwinner wrote:
               | Yes. Here's the Texas AGO's web site, as an example:
               | https://www.texasattorneygeneral.gov/consumer-
               | protection/fil...
        
               | hiatus wrote:
               | It certainly takes less that 45 minutes to send
               | registered mail. There are even online services to which
               | you can upload a PDF or document of your message. I have
               | done this on numerous occasions.
        
               | danaris wrote:
               | For some people, being on the phone for 45 minutes (and
               | what guarantee is there that you'd actually get to talk
               | to them after 45 minutes?) during business hours is
               | simply not an option. They would have to take time off
               | from work, which a) might not be allowed, and b) if
               | allowed would certainly reduce their pay.
               | 
               | Furthermore, there's an entire category of people for
               | whom "talk on the phone" is not an option, _period_. If
               | they wanted to cancel by the approved method, they 'd not
               | only need to take that time themselves, they'd need
               | someone else willing to take that time with them.
        
           | dboreham wrote:
           | Only in America
        
           | lern_too_spel wrote:
           | Even simpler, file a dispute with your card issuer. Dish will
           | pay the chargeback fee and block you as a customer, but I'm
           | sure you don't want to be their customer again, so that's not
           | a problem.
        
             | lxgr wrote:
             | What dispute reason would you give? Usually card issuers
             | will ask you if you've made any attempt to settle the
             | situation with the merchant.
             | 
             | If you misrepresent that you have and they are just
             | ignoring you, you might practically get away with it, but
             | do know that that kind of misrepresentation might get you
             | into trouble some day.
             | 
             | If however the merchant is actually unreachable for a bona
             | fide cancellation request, that's totally on them.
        
               | lern_too_spel wrote:
               | The reason you would give is exactly the reason the OP
               | gave, that Dish was deliberately not reachable for
               | cancellation.
        
               | lxgr wrote:
               | Yeah, the solution to that is to mandate accepting
               | cancellations via a single click (or preferably even
               | email, since it shouldn't be my problem if I don't
               | remember my account details when I want to cancel).
               | 
               | Disputes should have been the backstop to incentivizing
               | the market to making cancellations easier, but things
               | apparently didn't pan out that way. So arguably, the free
               | market has had its chance, and it's time for regulations.
        
           | lxgr wrote:
           | This might practically achieve the desired outcome, but do
           | note that just not paying does not extinguish your debt to
           | anyone you have a valid contract with.
           | 
           | I've seen Americans living in Europe get bitten by this quite
           | frequently in some countries, where sending something to
           | collections is both commonly done and the collection agency
           | will successfully take you to court and win in almost all
           | cases even for pennies.
           | 
           | On the other hand, the EU has had "two-click cancellation"
           | regulations for a while now, so there is a better alternative
           | available for both sides (customer and company).
        
         | drewg123 wrote:
         | Dish is terrible. After my mom passed away, they were one of
         | the few things that my Dad had trouble cancelling. Even with a
         | copy of her death certificate, my Dad could not get the service
         | cancelled. He just ended up throwing the bills (and their
         | equipment) away.
        
           | flutas wrote:
           | Yup, same experience here 3 months trying to make them
           | understand "he is dead".
           | 
           | We left their crap in a room for ~6 months total at the
           | advise of his estate lawyer. Eventually they did accept that
           | he was dead and canceled the account as well as sent a box to
           | send the equipment back.
           | 
           | They got their equipment back after it had all had an
           | unexpected encounter with a hammer. Never heard a peep about
           | it.
        
           | gosub100 wrote:
           | I think they went bankrupt, so hope that's some consolation.
           | I heard that an attempt to buy them by DTV got rejected on
           | antitrust. But in the article it said they went bust
        
             | FateOfNations wrote:
             | Surprisingly, neither Dish nor DirectTV has gone bankrupt.
             | Satellites are pretty capital-intensive. They both faced
             | challenges over the years but have managed to skate by.
             | AT&T kept DirectTV afloat for quite a while. The proposed
             | DirectTV + Dish merger fell apart for multiple reasons.
             | While the government didn't explicitly reject it, there was
             | a lot of uncertainty about whether they would bless it. The
             | deal also required Dish's bondholders to voluntarily write
             | off a chunk of their debt, which they ultimately got cold
             | feet about.
        
         | onlyrealcuzzo wrote:
         | Of course it's controversial.
         | 
         | They do this to increase profits.
         | 
         | A certain portion of the population is pro-profit at virtually
         | any cost.
         | 
         | It might seem like Dish employees wake up every day and say,
         | "What can we do today to screw our customers even more?" But
         | usually they're just trying to find ways to make more money.
        
           | Centigonal wrote:
           | Dish knows their satellite TV business is on the way out.
           | Their strategy is to maximize the present value of that
           | business by retaining and squeezing as many of those
           | customers as much as possible, slowing the decline and
           | pulling as much money out of that vertical for as long as
           | they still have it, so that they can reinvest that cash into
           | new verticals with more promise.
        
             | Aloha wrote:
             | The ironic part of all of this, I would have pay linear TV
             | services if it was cheaper - 50 bucks a month for the whole
             | house, and I suspect they could have 30%+ more customers.
        
               | thanksgiving wrote:
               | It doesn't solve the problem that "the line must
               | constantly go up". A steady revenue and constant returns
               | isn't good enough, apparently and in the case of dish, it
               | will be declining revenue over time no matter what they
               | do.
        
               | gosub100 wrote:
               | Dish profit doesn't scale that way. They have to pay the
               | channels for broadcast rights. More TVs per household
               | means in theory more royalties paid to the networks.
        
             | gosub100 wrote:
             | I swear these satellite services could eliminate live tv
             | and go on-demand only using a hard drive DVR style, with
             | maybe 10-20 live channels. Everything else would be a
             | stream that would download and notify you when it was
             | ready. The bandwidth of those dishes has got to be multiple
             | gigabytes per second. They could broadcast everything and
             | the viewers would just opt in to the specific shows or
             | movies they want. Completely switch the business model.
        
           | joecool1029 wrote:
           | > It might seem like Dish employees wake up every day and
           | say, "What can we do today to screw our customers even more?"
           | 
           | Shit flows downhill. Their owner, Charlie Ergan, wakes up
           | every day thinking of new ways to defraud the government with
           | DISH and Echostar: https://nypost.com/2024/03/22/us-news/doj-
           | moved-to-dismiss-3...
           | 
           | I usually complain about his spectrum squatting with DISH,
           | but there's so much more if you dig a little.
        
           | amyames wrote:
           | >It might seem like Dish employees wake up every day and say,
           | "What can we do today to screw our customers even more?"
           | 
           | Made the mistake of buying a boost mobile sim this year. It
           | was "expired" upon opening it. Retailer refused to refund it.
           | 
           | Having not learned my lesson yet, I went elsewhere and ripped
           | it open to check the expiration date this time before I
           | bought it.
           | 
           | Well "it's prepaid for 90 days and comes with 35 gigs" it
           | says on the card.
           | 
           | Go to activate it, it puts a further $100 on my credit card
           | and congratulates me for activating my 30 gig service plan.
           | 
           | Hokey frauds.
        
             | selimthegrim wrote:
             | Be glad you weren't on Ting.
        
               | simfree wrote:
               | What crap did Ting pull on you?
               | 
               | Their aggressive data throttling always rubbed me the
               | wrong way, along with the Extreme data pricing,
               | considering it was on Sprint's terrible network.
        
           | AnthonyMouse wrote:
           | > A certain portion of the population is pro-profit at
           | virtually any cost.
           | 
           | This is a mischaracterization of the criticism.
           | 
           | Suppose we all agree that Dish sucks and making it hard to
           | cancel is malicious. A rule is proposed to require customers
           | to be able to cancel any subscription on the vendor's
           | website. Is that a completely reasonable rule that will have
           | no negative consequences?
           | 
           | A lot of small businesses don't even have a website, or if
           | they do it's fully static content that just provides
           | information about their offering and if you want it you call
           | them. Some two-person landscaping service doesn't have an IT
           | department to implement this and having to call them to
           | cancel isn't a real problem because they actually answer
           | their phone.
           | 
           | And if this was only one rule they would just suck it up and
           | pay someone a thousand bucks to make them a website where you
           | can cancel, but it's not. So when you propose yet another
           | piece of red tape they have to take food off their table to
           | make go away, they line up with rotten tomatoes, and anyone
           | proposing to pare some of it back gets their vote.
        
             | nyczomg wrote:
             | You make the rule such that if you can sign up for a
             | service on a website you can also cancel it said website.
             | Now your hypothetical landscaping company is safe
        
               | AnthonyMouse wrote:
               | Are they? A very basic website can easily have a form you
               | can fill to sign up and all it does on the back end is
               | send an email with the info to the proprietors. Even a
               | generic mailto: or tel: link arguably makes it possible
               | to sign up via the website, if tapping the link on your
               | phone to send a message can directly result in a signup.
               | To do the same thing for cancellations you'd have trouble
               | avoiding the need for customer accounts to sign in and
               | connect to a database to list what services they're
               | currently subscribed to etc.
               | 
               | Otherwise people who signed up under the wife's name may
               | try to cancel under the husband's name and you don't know
               | who they are, neighbors who don't like the racket from
               | the equipment see your website on the trucks and try to
               | cancel the service even though they're not the customer
               | because you have no authentication, people want to cancel
               | because they've moved and give you their new address
               | instead of the one they're subscribed under, people make
               | ambiguous or incomplete requests and you don't know what
               | they're asking to do. But if you have to contact them to
               | clarify you're not satisfying the requirement that they
               | can cancel via the website.
        
             | khuey wrote:
             | > A rule is proposed to require customers to be able to
             | cancel any subscription on the vendor's website.
             | 
             | Except that's not the proposed rule. The way this works in
             | California (and the way the rule the FTC recently published
             | works, I believe) is that a business is required to allow
             | customers to cancel "in the same medium" that they
             | subscribed. That doesn't require anyone to start running a
             | website.
             | 
             | The rest of your post is just arguing against something
             | that's not even happening.
        
               | AnthonyMouse wrote:
               | > a business is required to allow customers to cancel "in
               | the same medium" that they subscribed.
               | 
               | But then you're not really fixing it anymore. "Must be
               | able to cancel directly via website" (i.e. without
               | waiting for a customer service rep) might have been
               | useful. Require only the same _medium_ and soon Dish has
               | both sign up and cancellation happen via a customer
               | service chat window on their website, but if you choose
               | sign up the chat has representatives /acceptance bots
               | appear instantaneously to approve your sign up, whereas
               | cancellation has a four hour queue and if you fail to
               | wiggle your mouse every 30 seconds you get timed out.
               | 
               | You have to come up with a rule strict enough to defeat
               | the corporate lawyers without making it so complicated or
               | comprehensive that it puts significant compliance costs
               | on smaller entities. Which is really hard to do, with the
               | result that most of the rules that actually pass don't do
               | that, which is why people get irked.
               | 
               | One of the better ways to actually solve this is to have
               | some fairly significant entity size thresholds (e.g.
               | thousands of employees and millions of customers) and
               | then exempt all smaller entities but fasten the larger
               | entities to the wall with red tape. If you could get the
               | regulators to consistently do that. But because that's
               | typically not what happens, people continue to be
               | discontented.
        
               | BytesAndGears wrote:
               | As-is, it works very well in California. I had never
               | experienced the resistance you imagined during the 3-4
               | years I lived in California, and regularly cancelled
               | subscriptions that were notoriously hard in other states
        
               | AnthonyMouse wrote:
               | California passed the click to cancel law this year. They
               | passed a different law trying to make it easier to cancel
               | subscriptions in 2018. The need for them to revisit it
               | implies that the original one wasn't working.
               | 
               | Corporations act strategically. They typically don't
               | immediately thwart new laws because the coalition that
               | passed them is still intact and would try to do something
               | about it. So they wait a minute, maybe take the time to
               | buy some more legislators, before testing the fences
               | again.
               | 
               | If people have forgotten about them by then you lose, and
               | if people haven't forgotten about them by then,
               | California passes the 2024 law and you lose the other
               | way. Because they pass the new law in addition to rather
               | than instead of the old one, even though the old one has
               | stopped working, so you have a ratchet of ever-increasing
               | compliance costs that also apply to all the companies
               | that were never doing anything wrong to begin with but
               | still have to hire lawyers to evaluate their activities
               | against an entire bookshelf of rules to see if any of
               | them require something they're not doing.
        
               | LorenPechtel wrote:
               | No timers, no human interaction. And if the process takes
               | time (there are times I think confirmations are
               | warranted) once that's been done the cancellation takes
               | place at the time of your original request. (Which you
               | can screenshot.)
        
               | AnthonyMouse wrote:
               | > No timers, no human interaction.
               | 
               | Is there something in the proposed rule that actually
               | says this? And if so, what happens to the small business
               | that does cancellations over email/phone and therefore
               | requires human interaction?
               | 
               | > And if the process takes time (there are times I think
               | confirmations are warranted) once that's been done the
               | cancellation takes place at the time of your original
               | request. (Which you can screenshot.)
               | 
               | The issue isn't that you care if the cancellation happens
               | at 9AM or 9PM, it's that if you have to wait twelve hours
               | to speak to a representative you give up before reaching
               | the point you can make the request.
        
             | acaloiar wrote:
             | Click to cancel does not mean exactly what the name
             | implies. It means cancellation must be as easy as signup
             | [1]. In your example, signup is not a click away, so the
             | cancellation process need not be. It's a very reasonable
             | position.
             | 
             | [1] https://www.ftc.gov/news-events/news/press-
             | releases/2024/10/...
        
               | danaris wrote:
               | To be fair, the name "click to cancel" does not, in fact,
               | imply that cancellation must be as easy as signup in
               | cases where signup is not a click away. A name that would
               | better imply that would be something like "symmetric
               | cancellation", or "cancellation parity". However, that
               | would be less catchy to the public than "click to
               | cancel".
        
           | meiraleal wrote:
           | The directors and shareholders, not the employees. They only
           | want to get paid.
        
           | jagged-chisel wrote:
           | > "What can we do today to screw our customers even more?"
           | But usually they're just trying to find ways to make more
           | money.
           | 
           | But you repeat yourself.
        
           | daveguy wrote:
           | I think the GP meant it's not controversial to make the fees
           | more transparent or even ban them. The dish employees
           | (C-suite to be clear) and investors are the _only_ ones who
           | like it.
        
         | insane_dreamer wrote:
         | > banning it should not be controversial
         | 
         | for many people, any kind of regulation that restricts
         | companies abilities to make money, regardless of the
         | consequences for average citizen, is "wasteful and discourages
         | innovation". Elon would like to get rid of the FTC altogether
         | for that reason, as well as the Consumer Financial Protection
         | Bureau, which was set up to help protect users from scammy
         | behavior like this.
         | 
         | so yeah, don't hold your breath for the next 4 years (or longer
         | if Elon manages to buy the next election too)
        
           | mikrl wrote:
           | I revisited Henry Hazlitt's economics in one lesson and in
           | the chapter on labour unions, he actually is fairly moderate
           | provided that unions stick to non-price distorting policies.
           | 
           | Making wage information more accessible to workers being a
           | policy he- an Austrian School economist- supports.
           | 
           | This government ruling falls under that class of policies
           | IMO. It makes prices much more available to consumers and
           | does not on first inspection threaten to distort supply and
           | demand.
        
         | __MatrixMan__ wrote:
         | I'm told you can just write the account number to cancel on a
         | brick and throw it through their window. Might be worth a try.
        
         | jfengel wrote:
         | There is a move afoot to eliminate all regulations unless
         | they've been specifically passed by Congress. Which is
         | basically incapable of passing anything.
         | 
         | Ironically, that inherent dysfunction is the main reason to
         | suspect that won't happen. But politically, every regulation as
         | automatically partisan, even when it has overwhelming support.
        
           | throw10920 wrote:
           | > There is a move afoot
           | 
           | Who is behind this move? What individuals, and what
           | politicians? By what legal means is this happening? I've
           | literally never heard of anything like this before - without
           | further details, this is just political flame-baiting.
        
             | adgjlsfhk1 wrote:
             | > Who is behind this move? What individuals, and what
             | politicians? By what legal means is this happening?
             | 
             | The supreme court. The removal of Chevron Deference this
             | year means that the courts have given themselves huge
             | amounts of power over any administrative decision that
             | isn't specifically regulated by congress (rather than the
             | prior stance which was to presume that agency decisions
             | were reasonable interpretations of the legislation unless
             | there was clear evidence to the contrary).
        
               | thehappypm wrote:
               | Federal agencies now have oversight from the judicial
               | branch. That's a big check on their power.
        
               | someothherguyy wrote:
               | > now
               | 
               | They always have?
        
               | thehappypm wrote:
               | Much less.
        
               | immibis wrote:
               | Yes. Previously the court had to prove that something an
               | agency did went against the mandate congress gave it, to
               | strike it down. Now it can just strike it down for no
               | reason. This is useful in times when republicans control
               | the courts and democrats control the executive.
        
               | tbrownaw wrote:
               | This is not an accurate description of that decision.
               | 
               | Agencies no longer get special privileges in interpreting
               | the scope of what Congress delegated to them.
               | 
               | Within the scope of what Congress delegated to them, they
               | still have an much power and discretion as ever.
        
               | FireBeyond wrote:
               | There was an argument about noncompetes and the FTC in
               | front of a Federal judge recently.
               | 
               | The judge said, "Even as the agency has the power, I
               | don't feel sufficiently convinced by their argument and
               | will block it anyway."
               | 
               | That doesn't sound like they have as much power in their
               | delegated responsibilities if an arbitrary judge says
               | "... and you also have to convince me personally, even
               | though you're entitled to do it."
        
               | adgjlsfhk1 wrote:
               | if Congress wanted to delegate decision making to the
               | judicial branch they can pass laws that do so. they pass
               | a law saying that the agency can make decisions, those
               | decisions should be respected. this decision is right the
               | equivalent of if the courts decided they had the power to
               | block laws that the court thought were bad policy
        
               | jtbayly wrote:
               | You should read about the non-delegation principle and
               | why it exists. As Wikipedia says, "It is explicit or
               | implicit in all written constitutions that impose a
               | strict structural separation of powers. It is usually
               | applied in questions of constitutionally improper
               | delegations of powers of any of the three branches of
               | government to either of the other, to the administrative
               | state, or to private entities."
               | 
               | What you are proposing is that Congress be allowed to
               | abolish its own power, completely destroying the
               | constitution.
        
               | Dylan16807 wrote:
               | > What you are proposing is that Congress be allowed to
               | abolish its own power, completely destroying the
               | constitution.
               | 
               | Who cares if they had that ability? They wouldn't use it.
               | 
               | And even if they did, it wouldn't violate separation of
               | powers.
               | 
               | And even if they did, they could make a new law that
               | takes it back.
               | 
               | Of all the worries about delegation, this one seems like
               | the least meaningful.
        
             | Curvature5868 wrote:
             | https://apnews.com/article/supreme-court-chevron-
             | regulations...
        
               | throw10920 wrote:
               | Chevron is irrelevant here and does not support the
               | argument being made, unless you're moving the goalposts.
        
             | Der_Einzige wrote:
             | https://en.m.wikipedia.org/wiki/Executive_Order_13771
        
             | rat87 wrote:
             | The politicians on the supreme court and while the case was
             | pretty recent the move to limit it dates back a long time
             | before that
             | 
             | https://www.scotusblog.com/2024/06/supreme-court-strikes-
             | dow...
        
               | specialist wrote:
               | Yes and:
               | 
               | Two (of many, many) books which detail two separate
               | efforts to dismantle our administrative state are:
               | 
               | Lobbying America https://www.amazon.com/dp/0691168016 the
               | history of how Business Roundtable, Chamber of Commerce,
               | et al reacted to The New Deal by transitioning from trade
               | groups to political players.
               | 
               | Democracy in Chains https://www.amazon.com/Democracy-
               | Chains-History-Radical-Stea... shares (Nobel winning
               | economist) James McGill Buchanan's role in bootstrapping
               | the Southern flavored conservative movement (libertarian
               | "free enterprise" segregationists reacting to Civil
               | Rights Era and The Great Society).
        
             | eadmund wrote:
             | > By what legal means is this happening?
             | 
             | Article I, section 1 of the Constitution: 'All legislative
             | Powers herein granted shall be vested in a Congress of the
             | United States, which shall consist of a Senate and House of
             | Representatives.'
             | 
             | It doesn't say, 'Congress may delegate its legislative
             | Powers to the Executive.' Arguably, the 'shall' language
             | forbids that! Article I, section 8 does give the Congress
             | the authority to pass laws necessary and proper to execute
             | its regulation of interstate commerce (among other things),
             | but ... it's not necessary to delegate legislative power in
             | order to execute the law.
        
               | intended wrote:
               | Agencies require masters and Phds amongst their experts.
               | 
               | Those people need to be paid, and their services
               | accounted for.
               | 
               | Those outreach and comms programs also need to be
               | handled.
               | 
               | Congress can't add 300 days into 24 hours. So this is a
               | reading of law kinda like an absolutist readings of a
               | text.
        
               | specialist wrote:
               | While complimentary, the various policy, legislating,
               | rules making, procedures, and enforcement are distinct
               | activities in the governmental stack.
               | 
               | By necessity, legislators delegate rule making to
               | agencies.
               | 
               | Who do you want determining the precise definition of a
               | kilogram? Congress or NIST?
               | 
               | By necessity, some rules have the force of law. Like how
               | many state's Secretaries of State are entrusted with
               | clearly scoped essential administrivia, like how to run
               | elections.
               | 
               | Do you really want legislators doing the technical and
               | operational evaluation of tabulators?
               | 
               | Of course, precisely where the lines are between various
               | jurisdictions must be adjudicated. That's why we have the
               | courts. IIRC, most cases heard by SCOTUS pertain to
               | administrative law.
               | 
               | How else could our government function?
        
             | theossuary wrote:
             | You shouldn't assume others are acting in bad faith when
             | the much more likely explanation is you're just not paying
             | attention.
             | 
             | Three major developments from the courts in this direction
             | have been:
             | 
             | - The overturning of Chevron gave courts the power to
             | interpret portions of laws written by subject matter
             | experts, instead of those experts themselves.
             | 
             | - The big questions doctrine has allowed the courts to
             | decide when the legislature has deligated too much power.
             | 
             | - Cornerpost has removed the statue of limitations for
             | challenge policies and rules out in place by agencies.
             | 
             | These together clearly paint a picture. Any policy can be
             | challenged (in any venue, allowing the plaintiff to pick
             | their venue). This allows policies in place for decades to
             | be challenged and brought to the supreme court. The most
             | recent court has adopted the major questions doctrine,
             | allowing them to strike down any policy they feel pertain
             | to "issues of major political or economic significance."
             | (no they didn't define it more than that). Or, if they
             | can't make that argument, they can interpret the law to
             | strike down the policy due to the overturning of Chevron.
             | 
             | We've seen an unprecedented shift of power to the supreme
             | court in the last few years. They're using the disfunction
             | in the legislature as an opening to gain power. Which is
             | scary considering it's a group of 9 unelected people with
             | lifetime appointments.
             | 
             | https://www.scotusblog.com/2024/06/supreme-court-strikes-
             | dow...
             | 
             | https://en.m.wikipedia.org/wiki/Major_questions_doctrine
             | 
             | https://www.scotusblog.com/case-files/cases/corner-post-
             | inc-...
        
               | soco wrote:
               | The Romanian supreme court just decided to block the
               | presidential elections. They might have had reasons, but
               | they definitely didn't have the mandate, yet they decided
               | it nevertheless and because they are supreme nobody can
               | challenge them. I'm sure the US supreme court (and more)
               | is warming up to this concept.
        
               | immibis wrote:
               | You aren't listening. Read about the reasons they did
               | that, before concluding they did it for no reason.
        
               | Dylan16807 wrote:
               | "they might have had reasons, but they definitely didn't
               | have the mandate"
               | 
               | "concluding they did it for no reason"
               | 
               | What?
        
           | jimmaswell wrote:
           | > There is a move afoot to eliminate all regulations unless
           | they've been specifically passed by Congress. Which is
           | basically incapable of passing anything.
           | 
           | (At least some of) the agencies brought this on themselves
           | with their abuse of the goodwill/benefit of the doubt
           | previously afforded to them. Most flagrant has been the ATF,
           | for one example constantly redefining machine guns or pistol
           | braces, turning millions of citizens into felons with no
           | oversight beyond drawn out and expensive court cases against
           | them.
           | 
           | I never liked the smell of this power being afforded to
           | agencies in the abstract, even for the "good guys" at the CDC
           | or Department of the Interior. It's too rife for abuse.
           | Federal regulations (whether you call it a law or a rule, the
           | party van is coming if you break them) are _supposed_ to be
           | hard to pass. We once needed an _amendment_ to ban alcohol
           | before we forgot the definitions of interstate and commerce,
           | but if my understanding is correct, under Chevron deference
           | the DEA could have decided to schedule it without even asking
           | congress.
        
             | someothherguyy wrote:
             | https://en.wikipedia.org/wiki/Congressional_Review_Act
        
             | LorenPechtel wrote:
             | Machine guns?
             | 
             | The ATF is simply going on function rather than form. It
             | shoots like a machine gun it is a machine gun no matter
             | what you call it.
             | 
             | That being said, bump stocks are a simple enough concept
             | that banning them is stupid. We should quite our obsession
             | over machine guns--there are few situations where it even
             | matters.
             | 
             | The problem with it going through congress is that it will
             | always be political rather than scientific. The agencies
             | don't do a good job, but a lot of that is because of
             | garbage they are saddled with by congress (think of the
             | machine guns--the basic problem is that the legal and
             | practical definitions are out of sync) and a lot of it is
             | because politics manages to get in anyway.
             | 
             | How about a middle ground: agencies can make rules but they
             | must give their reasoning and supporting evidence--and
             | anyone can challenge such in court. You can't go after the
             | ruling but if you can knock out it's supports it goes away.
             | This would cut both ways--exempt something from a more
             | general ruling and the reason for the exemption can be
             | challenged. (And I'd like to see the same thing for laws.)
        
               | Dylan16807 wrote:
               | > The ATF is simply going on function rather than form.
               | It shoots like a machine gun it is a machine gun no
               | matter what you call it.
               | 
               | The part where it breaks down is pointing at a specific
               | piece that enables automatic fire and calling that piece
               | a "machine gun", even if it's just a tiny piece of metal
               | or a specially-tied shoelace.
        
               | AceyMan wrote:
               | If it carries the "machine gun" ability with it, it's
               | like ... The Enchanted Seer of Automatic Firing.
               | 
               | It turns a 'plain gun' into a machine gun, and there are
               | almost no other ways to do that. So it seems like calling
               | it "a machine gun" is reasonable from linguistic
               | perspective. #wittgenstein
        
               | Dylan16807 wrote:
               | I don't think the "almost no other ways to do that" part
               | holds up.
        
               | lostlogin wrote:
               | Yes, other countries manage. Restricting gun ownership
               | rather than machine gun ownership is one approach.
        
               | LorenPechtel wrote:
               | No.
               | 
               | The seers have been banned. I don't think anyone thinks
               | they're not machine gun parts.
               | 
               | What's been going on is the ATF has been going after a
               | variety of methods of circumventing the concept--means of
               | using the recoil to "pull" the trigger without the
               | operator actually pulling it. The result sure acts like a
               | machine gun, albeit an unreliable and inaccurate one. The
               | problem is that it's simply too easy to do, they are
               | fighting a hopeless battle.
               | 
               | My understanding is the same problem applies to silencers
               | --plenty of filters out there that just happen to be of
               | the right size to function as silencers. And there isn't
               | even any reason for the rules against silencers. They
               | aren't like Hollywood, it's still loud but below the
               | threshold of hearing damage.
        
               | gosub100 wrote:
               | I think the machine gun issue is mostly settled. But
               | there is a lot of controversy lately about what is a
               | short barreled rifle (which requires a special federal
               | permit). I don't know the specifics but the laws have
               | been changed after people purchased their guns, such that
               | if they were caught with them they would be in violation
               | of serious gun laws (essentially as serious as having a
               | machine gun without a permit)
        
               | mmooss wrote:
               | > agencies can make rules but they must give their
               | reasoning and supporting evidence--and anyone can
               | challenge such in court.
               | 
               | I think that's already true, except that you probably
               | need standing - you need to show you're affected by the
               | rule - to sue. There are many rules around rule-making
               | including against arbitrary rules, guaranteed public
               | comment periods, etc.
        
             | maximusdrex wrote:
             | Your understanding is not correct. Chevron deference never
             | meant agencies can just make up and pass law; it was a
             | legal doctrine which merely stated that in places where the
             | law is ambiguous (say a law declares water must be clean of
             | pollutants, or bans pistol braces) that courts should look
             | at any guidance from relevant agencies for guidance, since
             | supposedly they should know more about the subject than the
             | courts. It never allowed agencies to circumvent congress or
             | prevented congress from further clarifying law. For
             | example, the DEA doesn't have the power to schedule drugs
             | due to chevron, Congress includes provisions for the AG to
             | reschedule drugs, which the AG historically has delegated
             | to the DEA, the point being this was a power explicitly
             | granted by congress. While it may sound nice to you right
             | now that the Supreme Court did away with chevron due to
             | your gripes with the ATF, now the definitions of machine
             | guns or pistols or anything else are up to the whims of any
             | judge in any jurisdiction, which could be better or, given
             | that judges likely have even less knowledge of the subject
             | than the ATF, probably worse and more inconsistent.
        
               | Ajedi32 wrote:
               | > Chevron deference never meant agencies can just make up
               | and pass law
               | 
               | Not on it's own, no. The bigger culprit there is the
               | erosion of the nondelegation doctrine. But Chevron
               | aggravated the problem by allowing agencies to stretch
               | their authority beyond what even congress intended with
               | little possibility of legal challenge.
               | 
               | Interpreting the law is and should be the role of the
               | courts, not the role of the agencies that that law is
               | supposed to be governing. It'd be like if we passed a law
               | intended to regulate insurance companies, and the courts
               | decided to give deference to the insurance company's
               | interpretation of that law because "they're the experts
               | on insurance".
        
               | michaelmrose wrote:
               | Is there a well functioning large country that doesn't
               | effectively govern this way?
               | 
               | The US isn't well functioning its just rich
        
               | Ajedi32 wrote:
               | I think most democratic nations have a similar principle
               | of separation of powers, so... almost all of them?
               | 
               | The US is rich _because_ it 's well functioning.
        
               | hakfoo wrote:
               | The US is rich for many reasons that have little to do
               | with being well governed.
               | 
               | * The country was launched on most of a century of
               | essentially "free" land grabs-- limited pushback from
               | native civilizations. buying cheap from distressed
               | foreign powers (Louisiana), the main wars of conquest
               | being insignificant squabbles with Mexico over trifles.
               | 
               | * Said land was also compelling-- you weren't fighting
               | the environment to extract value the way you would be in
               | Siberia.
               | 
               | * After 1865, no significant nation-scale conflict on the
               | territory itself to blow down existing investments.
               | 
               | * This created an opportunity for bulk immigration--
               | first with Homestead Act style programmes and then
               | because the American economy was compelling enough to be
               | a pull by itself. A high immigrant population has a
               | unique "opt-in" demographics-- a situation that self-
               | selects for entrepeneurialism.
               | 
               | None of this required wildly competent government. George
               | Washington could have chosen to be a king, a religious
               | caliph, or a protosocialist planning enthusiast, and the
               | deck would have still held almost all the same cards.
        
               | michaelmrose wrote:
               | Name one and detail how the administrative state differs
        
               | plagiarist wrote:
               | It would not be like that, since insurance companies are
               | not government agencies.
        
               | Ajedi32 wrote:
               | That's an irrelevant distinction. Neither are part of the
               | judicial branch, which is the relevant consideration
               | here.
               | 
               | Consider: Congress passes a law which sets limits on the
               | authority of an agency. You think the agency itself
               | should get to decide what that law _actually_ means? And
               | the courts, the branch of government specifically granted
               | the role of arbiter by our constitution, should be
               | required to differ to that interpretation if anyone ever
               | objects and brings a lawsuit? It 's absurd, and no less
               | so than if the law was concerning a private company
               | rather than a public agency.
        
             | 1shooner wrote:
             | This is coming into my work life with web accessibility:
             | The DoJ published a rulemaking in April that filled the
             | many, many gaps in the existing law that determines if the
             | government is violating the ADA when creating websites,
             | etc.
             | 
             | What came before this was at least 15 years of tort action,
             | a patchwork of civil rulings across a wide variety of
             | jurisdictions, and generally, confusion and ambiguity. Not
             | the stuff of efficient government.
             | 
             | From my perspective, this rulemaking is pretty close to
             | ideal. I did not dream of getting such a clear, detailed
             | direction from a federal agency. I think my jaw may have
             | literally dropped as I read through it. I think the web
             | accessibility is an interesting example, because it's not a
             | bloated bureaucracy harassing some fishermen, it's an
             | agency trying to prevent the government from violating your
             | civil rights.
             | 
             | So, is the idea that Congress would have accomplished this
             | instead? I just can't imagine that happening.
        
               | naijaboiler wrote:
               | yeah because Congress now have to become experts at
               | everything: from definition of machine guns, to ADA
               | guidelines. Afterall, if Congress didn't specifically
               | pass the law to the detail, it doesn't exist.
               | 
               | The sheer stupidity of that argument is mind-blowing.
               | When you have a government agency with dedicated
               | technical resources, but you will rather a bunch of
               | couple hundred of people with different backgrounds make
               | specific rules about everything. That's just madness
        
               | danaris wrote:
               | That's because it's not actually intended to make the
               | regulations better. It's intended to make it impossible
               | for regulatory agencies to do their jobs effectively,
               | without outright legislating them out of existence,
               | because the people backing it believe that without
               | effective regulation they and their allies will be more
               | easily able to enrich themselves at the public's expense.
        
               | rietta wrote:
               | It's because that is the constraints that the U.S.
               | Constitution places on our form of Federal government.
               | The Congress passes laws (and controls the money), the
               | Executive implements the law, and the Courts interpret
               | the law. My lay understanding is that Chevron shifted too
               | much power from the Congress and the Courts to the
               | administrative agencies in the Executive branch. It
               | seemed like a "good idea" at the time but over time the
               | abuses became apparent and this Supreme Court reigned it
               | back in towards the balance of powers required by the
               | Constitution.
        
               | michaelmrose wrote:
               | What abuses
        
               | rietta wrote:
               | I am not a legal scholar, but from my understanding
               | enough that serious cases were filed and fought and made
               | in all the way to the Supreme Court.
               | 
               | In a https://www.scotusblog.com article, Amy Howe quotes
               | the Chief Justice as saying "Chevron deference, Roberts
               | explained in his opinion for the court on Friday, is
               | inconsistent with the Administrative Procedure Act, a
               | federal law that sets out the procedures that federal
               | agencies must follow as well as instructions for courts
               | to review actions by those agencies. The APA, Roberts
               | noted, directs courts to "decide legal questions by
               | applying their own judgment" and therefore "makes clear
               | that agency interpretations of statutes -- like agency
               | interpretations of the Constitution -- are not entitled
               | to deference. Under the APA," Roberts concluded, "it thus
               | remains the responsibility of the court to decide whether
               | the law means what the agency says."
               | 
               | I ought to go read the decision for myself, which I have
               | to this point not yet done. I am not an attorney, but do
               | have a general interest in these matters.
               | 
               | But back to the earlier poster's notes, ATF has been a
               | prime example. They have a history of capricious
               | reinterpretation at the whims of whichever administration
               | is in power. They issue letters to people and businesses
               | that say one thing is okay and then outlaw in without any
               | law changes a decade later. I have never owned a pistol
               | brace, but they stated it was an acceptable innovation
               | for certain applications, thousands and thousands of
               | people relied on that, they issue a rule making comment
               | period and get feedback and then threw all of that out
               | and came out with a final rule that bore no resemblance
               | to the one in the comment period. Then they stand behind
               | Chevron that the courts had to listen to their
               | interpretation. It is legal "heads, I win" and "tails,
               | you lose!"
        
               | themaninthedark wrote:
               | Well, if you look at the case that was in front of the
               | court when they overturned Chevron: The National Marine
               | Fishery Service decided that since the Magnuson-Stevens
               | Act allows for them to place monitors on fishing vessels
               | in order to prevent the over-fishing of certain species
               | but since their budget was lower and they couldn't
               | actually afford to pay the monitors they decided that
               | each ship would have to pay for them.
               | 
               | https://en.wikipedia.org/wiki/Loper_Bright_Enterprises_v.
               | _Ra...
        
               | immibis wrote:
               | If congress says "companies can't pollute and the EPA
               | determines what is a pollutant" then the EPA is
               | implementing a law congress passed. That's not against
               | any constitutional constraints.
        
             | intended wrote:
             | There's always one part I find worth adding about
             | government being ripe for abuse.
             | 
             | Everything is ripe for abuse.
             | 
             | -------
             | 
             | Right now, agencies are the defensive structures.
             | Corporations which own media or parties that are
             | effectively corporations - are the threat.
             | 
             | One of the specific defenses that's employed by private
             | forces is reduction in trust of agencies.
             | 
             | ----
             | 
             | All systems are vulnerable. It's a question of relative
             | vulnerability.
        
               | mmooss wrote:
               | It's also about dividing power and checks and balances,
               | and the legitimacy of democratic government.
        
             | rietta wrote:
             | "constantly redefining machine guns or pistol braces"
             | 
             | Pistol braces was struck down not on second amendment
             | grounds, but because the ATF failed to comply with the
             | Administrative Procedures Act, specifically failing the
             | logical outgrowth test. They proffered a comment period and
             | then did a switch when publishing the final rule.
             | 
             | Similar shenanigans were afoot with the Trump area bump
             | stock ban, which was ruled against by the Supreme Court
             | itself in Garland v. Cargill. I think that had to do with
             | the agency exceeding its authority beyond what the statute
             | specifically specifies. In laymans terms, the legal details
             | were not ambiguous enough to justify the conclusion that
             | the agency came to stretching the statute through their
             | interpretation.
        
           | potato3732842 wrote:
           | >There is a move afoot to eliminate all regulations unless
           | they've been specifically passed by Congress. Which is
           | basically incapable of passing anything.
           | 
           | It's hard to argue with this in principal. The rules as law
           | BS has been a band-aid over dysfunction. It needs to go.
           | It'll hurt in the short term but should be more sustainable
           | in the long term. That people will get more angry at congress
           | for doing nothing is icing on the cake.
        
             | TylerE wrote:
             | It's very easy to argue against when the people that most
             | want to violate the rules have congress in their back
             | pocket. I personally prefer being actually able to breathe
             | the air and not work 70 hours a week with no benefits.
        
             | ajmurmann wrote:
             | > That people will get more angry at congress for doing
             | nothing is icing on the cake.
             | 
             | I want to be optimistic about this. In practice it seems
             | that the strategy created by McConnel to block any
             | legislation at all has been doing/tricking the voter really
             | well. As he predicted, credit for anything good goes to the
             | current admin while anything bad also gets blamed on the
             | current admin. I can see a likely scenario where "people
             | getting more angry" will only make this strategy to block
             | everything work even better. I hope I am wrong and the
             | "nuance" that congress exists and isn't controlled by the
             | president will finally get into people heads. I also hope
             | that once it gets into their heads, the conclusion won't be
             | that a authoritarian dictator is needed.
        
               | xp84 wrote:
               | I agree with you: frustrated by a Congress that can't
               | pass any legislation, the one thing it doesn't seem like
               | anyone is willing to try is to consider compromises.
               | Everyone seems fully convinced that if only the 50% (or
               | more) of the voters who disagree with them would just
               | drop dead, we could fix everything. And as a result,
               | voters punish lawmakers, who horse trade and negotiate.
               | Even though that's the only way things used to get done
               | until everything broke 10 or 15 years ago.
        
               | immibis wrote:
               | Compromising in the current congress:
               | 
               | "Let's meet in the middle" says the unjust man.
               | 
               | You take a step towards him. He takes a step back.
               | 
               | "Let's meet in the middle" says the unjust man.
        
             | someothherguyy wrote:
             | > It'll hurt in the short term
             | 
             | There are decades of rules in the federal register. How
             | long do you imagine it will take the legislative branch to
             | patch them?
             | 
             | Go skim some of them, and see if you feel the same way
             | afterward:
             | 
             | https://www.federalregister.gov/documents/search?conditions
             | %...
        
             | m463 wrote:
             | I wonder if building codes should be abolished.
             | 
             | then being a renter would be quite an adventure.
        
         | impossiblefork wrote:
         | It's really basic contract law stuff.
         | 
         | Here in Sweden, if the amount isn't clearly presented, there's
         | no agreement to pay the specified amount, so there's no
         | contract and no obligation to pay-- an agreement becomes
         | binding because of the reasonable expectation of a party on the
         | counterparty.
         | 
         | I don't understand American contract law, since I even see
         | ideas like changing agreements, which are completely contrary
         | to the very notion of a contracts as I understand it, so it's
         | nice that something is done about these strange practices.
         | 
         | I don't understand how it's come to this point though. That
         | courts have been willing to tolerate things that aren't in the
         | contract (i.e. changes to contracts), provisions that aren't
         | clear, etc., and complex and strange provisions even in
         | contracts of adhesion and things presented to consumers.
        
           | LorenPechtel wrote:
           | Mostly it comes down to the fees being presented at the end
           | rather than at the beginning. You have to follow the process
           | through to the end to figure out what it would cost which
           | makes price comparisons much harder.
           | 
           | Occasionally this is unavoidable--shipping charges. If they
           | simply pass through what UPS charges, fine. Otherwise, they
           | should be listed up front.
        
             | impossiblefork wrote:
             | Ah, I'm thinking about EULAs etc. where people claim the
             | right to change the agreement at any time etc.
             | 
             | With regard to shipping charges, don't you choose your
             | shipping options and get to see the price before buying?
        
               | Dylan16807 wrote:
               | Yes it's before buying, but the problem is that it's
               | after almost everything else.
        
               | foobarchu wrote:
               | You do before purchase, but generally not as part of the
               | storefront product listing. That necessitates the seller
               | already knowing where you'll be shipping it to, and
               | that's traditionally the last step before purchase
               | (whether that's best or not I can't say).
               | 
               | Sales tax is also usually added in at the very end, again
               | because it depends on where the buyer is.
               | 
               | The difference here is that the "hidden junk fees" are
               | just extra money they charge, with no real defence. For
               | example, Ticketmaster loves their arbitrary "convenience
               | fee", Airbnb was long known for "cleaning fees" (though
               | they've improved here), etc. These are things that the
               | seller knows they're going to charge beforehand and
               | clearly they do this purely to trick our brains into
               | thinking things are cheaper.
        
         | jeffwass wrote:
         | Dish is evil.
         | 
         | Years ago when signed up with them I opted to pay the extra
         | service for local tv channels, which required an andditional
         | antenna to install.
         | 
         | For some reason the installer couldn't fit it securely on our
         | house, and said to call Dish to remove the service since we
         | cannot receive it.
         | 
         | Dish refused to remove the local service! They said since we
         | signed a contract we were stuck paying for it even though they
         | couldn't fit the antenna.
         | 
         | I pointed out in a hundred different ways that the contract
         | also required them to provide a service which they are not
         | providing so we shouldn't have to pay.
         | 
         | All of my attempts to reason with them were ignored, and their
         | call staff refused to escalate to their manager.
         | 
         | Long story short we had to pay for twelve months for something
         | they couldn't provide to us.
         | 
         | Literally the minute the contract was up we cancelled (it was
         | easier to cancel back then).
         | 
         | I would never ever go near this company again.
        
           | paulryanrogers wrote:
           | Isn't this what small claims court is for?
        
             | hiatus wrote:
             | So now likely hundreds (or more) of individuals have to not
             | only wait on hold forever, but have to learn the process of
             | and actually go through with filing a small claim? That
             | there is recourse is beside the point when it is mired in
             | bureaucracy (not to mention taking days off to show up to
             | court, etc).
        
               | paulryanrogers wrote:
               | Class action suits may be easier, if only arbitration was
               | opt-in-by-default or easier to opt out of.
        
               | mrguyorama wrote:
               | Class action is an utter joke that has done nothing more
               | than FURTHER commodify harming consumers for a price.
               | 
               | If a company sends you a $2 check ten years after they
               | recognize a profit from defrauding you or lying to you or
               | harming you, that's not a punishment, and is certainly
               | not an incentive to not do those things.
        
               | AlchemistCamp wrote:
               | I think they punish companies to a considerable degree.
               | It's just that since legal costs on both sides are non-
               | trivial, not much makes it to the harmed consumers.
        
               | DiscourseFan wrote:
               | it only takes a few hits from lawsuits for the companies
               | to fix the process.
        
               | TeMPOraL wrote:
               | I'm surprised I haven't yet heard of companies who would
               | handle this for you, like there are e.g. for handling the
               | process of getting compensation when an airline screws up
               | scheduling or loses baggage, etc. I'm guessing there
               | isn't enough money to be won there for them to be able to
               | survive off a percentage of it.
        
               | fooker wrote:
               | A hypothetical company that can do this, would also be
               | capable of handling much more lucrative class action
               | suits.
        
             | dh2022 wrote:
             | Terms and Conditions usually spell out the dispute process.
             | You may find out that disputes need to go to arbitration
             | court in a different state.
        
               | kstrauser wrote:
               | Alternatively, you can take them to small claims court
               | and see if the judge there is hyper-interested in
               | upholding their insanely restrictive contracts. They can
               | appeal a judgment, of course, but that's likely to be far
               | more expensive for them than just honoring the decision.
        
             | noprocrasted wrote:
             | You don't even need small claims court. You just don't pay,
             | and point _them_ to (small claims?) court if they want to
             | get paid for the service they don 't provide.
             | 
             | None of these shit companies will ever take you up on the
             | offer though, because expecting to get paid for a service
             | you don't provide (and can't provide in this case) won't
             | fly in court.
        
               | mikestew wrote:
               | _You just don 't pay, and point them to (small claims?)
               | court if they want to get paid for the service they don't
               | provide._
               | 
               | Have you actually tried this? Because having not tried it
               | myself, I'd bet a paycheck that you get sent to
               | collections, get a ding on your credit report, and you're
               | still on the hook for taking it to court if you want it
               | resolve to your favor. (Assuming U. S.) And as a cherry
               | on top of that shit sundae, it's probably in the contract
               | that you have to go through arbitration anyway.
        
               | noprocrasted wrote:
               | I have done so multiple times, albeit in the UK.
               | 
               | When collections calls, you explain them the situation
               | (service not provided or whatever, and evidence of trying
               | to resolve it with them in good faith) and they go away.
               | 
               | Have yet to see a court summons or anything, although I'd
               | love to see them try their lies in court.
               | 
               | I did not care about the credit report impact - it's
               | probably the only valid reason _not_ to do this if this
               | is something you care about.
        
               | mikestew wrote:
               | _I have done so multiple times, albeit in the UK._
               | 
               | Thanks for the follow-up. I suspect UK _does_ make a
               | difference, but IANAL in either country. I _do_ ,
               | however, have a bit of personal experience in the U. S.
               | :-)
        
               | jtbayly wrote:
               | The first thing that would happen is they would cut off
               | _all_ your service.
               | 
               | If you are relying on them for something other than the
               | thing you don't want to pay for, this becomes a problem.
               | 
               | For example, I disputed a charge with my CC from the
               | Apple App Store when I was charged for an app that I
               | shouldn't have been years ago. They immediately cut off
               | my access to the Store. Other apps couldn't update, OS
               | couldn't update, couldn't get new apps, etc.
        
               | themaninthedark wrote:
               | And this is one of the reasons why I can't buy into the
               | Apple ecosystem. With Android, I would be cut off from
               | all Google stuff but there are more/less work-arounds for
               | those.
               | 
               | But the fact that I have a billing dispute with a company
               | and they are able to hold everything else that bit of
               | technology touches hostage is just wrong. Imagine if you
               | had a billing dispute with the city water company and
               | they cut your city power because of it.
        
         | haliskerbas wrote:
         | The woke ideology wants to add all of this nonsense regulation
         | and make it hard for real entrepreneurs to generate value in
         | the wonderful system of capitalism. /s
         | 
         | P.S. this is also a good summary of every all in podcast
         | episode post election
        
         | SOLAR_FIELDS wrote:
         | Agree to both. And both are incredibly easy problems to solve.
         | For the first just have a law that says:
         | 
         | > Any advertised price must include all mandatory taxes and
         | fees. No exceptions.
         | 
         | For the second just have a law that says:
         | 
         | > An end user must be allowed to use the same method to cancel
         | as they used to sign up for the service. No exceptions.
         | Additionally, an end user cannot be required to perform more
         | manual actions to cancel than was required to sign up. No
         | exceptions.
         | 
         | No one should be against this except greedy corporations.
         | Easily solved, common sense rules that already have working
         | examples in the real world. 1 is already the law in Netherlands
         | and Australia and these countries aren't falling over from the
         | undue burden placed on businesses.
         | 
         | I'll end with: two cornerstones of a free market are price
         | transparency and the ability/mobility to switch services when a
         | better competing offering emerges. Not having legislation like
         | above to protect those values is anti capitalistic
        
           | LorenPechtel wrote:
           | But what's a mandatory fee?
           | 
           | Free airfare to Hawaii!
           | 
           | Fee for paying by cash: $1000 Fee for paying by check: $1100
           | Fee for paying by credit card: $1050 Fee for middle seat:
           | $200 Fee for window seat: $300 Fee for aisle seat: $250
           | 
           | Note that no fee on this list is mandatory because you always
           | have other options.
        
             | SOLAR_FIELDS wrote:
             | To me that is totally fine. If there are electives, then
             | elective them. Fix the mandatory ones first. Like the
             | "resort fee" hotels charge. Or "cleaning fees".
             | 
             | It becomes trickier when the fee is elective, but a
             | significant part of the advertisement. Southwest Airlines
             | complaining about having to advertise their fares, which
             | come with two bags included, alongside other airlines who
             | don't include any bags comes to mind. I think there is
             | probably some world where elective fees are included as
             | well though this seems more nebulous.
             | 
             | However, let's not let the perfect be the enemy of the
             | good: Even just including everything that is compulsory in
             | the base price itself, including taxes, would be a massive
             | improvement to the status quo. Fixing this elective fee
             | ambiguity would be a next step
        
               | danaris wrote:
               | Did you...actually read what they wrote there?
               | 
               | The (hypothetical) airfare was listed as "free", but it
               | was impossible to end up paying less than $1200 for it.
               | 
               | The point being that even if you have a _choice between_
               | several fees (making none of them  "mandatory" by a
               | narrow reading), you're still paying _something_ beyond
               | the advertised base price.
               | 
               | The logical good-faith rule in a case like this would be
               | that you must advertise _at least_ the minimum price
               | anyone would end up paying based on the available  "fee
               | choices".
        
               | LorenPechtel wrote:
               | I'd go a little farther and say that if there are
               | impractical scenarios to avoid the fee it still must be
               | included. (Say, no fee if you pay the fare in Timbuktu.)
               | Advertise it based on the 95th percentile of what
               | actually happens.
        
               | lxgr wrote:
               | That's very easily solved: The minimum total price of all
               | possible selectable options is the cheapest price that
               | can be legally advertised. Treat non-viable options that
               | just exist as a false baseline as false advertisement,
               | just like it's already illegal to e.g. send out a flyer
               | advertising TVs for $1, but there's only one available at
               | the other end of the state/country.
               | 
               | It's really not a practical problem in any country that
               | has the appropriate laws. The only thing it takes to fix
               | this is the political will to do so.
               | 
               | I recently ordered cake for $x, with a mandatory
               | selection of "size". The only possible size was "large",
               | which cost an add-on fee of $3. Just make that type of
               | stuff illegal yesterday. Absolutely nothing of value will
               | be lost.
        
               | mrguyorama wrote:
               | The ACTUAL solution to these problems that HN always
               | seems to be allergic to (because technicians prefer
               | technical solutions, but humans aren't technical) is to
               | make your court system extremely hostile to "clever"
               | bullshit like this.
               | 
               | This insistence at having EXACT WORDS for things that
               | aren't exact is just naivety, thinking the world is can
               | be divided perfectly into categories if we just make the
               | categories specific enough!
               | 
               | You cannot.
        
             | lmm wrote:
             | So what happens when you buy that ticket and don't pay any
             | of the fees? If you get taken to Hawaii then they're in the
             | clear. If they won't take you without you paying the fee
             | then I guess the fee wasn't optional after all.
        
               | LorenPechtel wrote:
               | Buy the ticket how? Look at the fees for paying--you
               | can't actually buy the ticket without paying for it.
        
             | Zak wrote:
             | It looks like the price is $1200, as that's the price for
             | the cheapest practical combination of options. An airline
             | could advertise this as $1200.
        
         | dotancohen wrote:
         | Why is a law needed to address this? Isn't the market supposed
         | to adjust for companies like this?
        
           | Freedom2 wrote:
           | Precisely. The overarching HN view, although it's not a
           | monolith (so the viewpoint isn't shared by all), is that the
           | free market solves for all things and regulation by the
           | government is largely a waste of taxpayer money that could be
           | going to other things worthwhile (roads, military, police).
        
             | Rygian wrote:
             | I guess you mean the taxpayer money that the taxpayers are
             | currently paying, against their will, towards unwanted
             | subscriptions that they haven't managed to cancel.
        
             | Viliam1234 wrote:
             | I think the idea is that one day you too should found a
             | startup that will provide services that are difficult to
             | cancel.
        
           | TylerE wrote:
           | We have hundreds of years of examples of the blessed free
           | market failing to do exactly that.
           | 
           | If the free market had it's way we'd still be under the yoke
           | of Standard Oil and Ma Bell.
           | 
           | One key element of a free market is the "well informed
           | consumer". How is the consumer supposed to be informed about
           | what new cutting edge chemicals are toxic, for instance?
        
             | dotancohen wrote:
             | For the hundreds of years of examples, we have not had an
             | interconnected network with information available to almost
             | every human on the planet.
        
               | TylerE wrote:
               | Not a free market project. Funded by the US military.
        
               | lxgr wrote:
               | Information is good, but it doesn't automatically imply
               | that you have an actionable path in getting what's
               | legally yours. Besides that, the Internet hasn't nearly
               | eradicated the inherent information and attention
               | asymmetry between consumers and companies employing
               | people full time to make sure they end up on top for
               | every interaction you have with them.
               | 
               | Consumer protection regulations, especially those
               | regarded trading and credit, cast a very long shadow (ray
               | of sunlight?) you're possibly unaware of, but still
               | immensely benefit from.
               | 
               | Obviously there are diminishing returns and
               | unintended/negative effects to consumers too sometimes,
               | but throwing protections out completely in favor of a
               | "pure free market" doesn't do these asymmetries justice.
        
           | LiquidSky wrote:
           | Poe's Law truly is a terrible thing.
        
         | LorenPechtel wrote:
         | The problem with click-to-cancel is that there should be
         | confirmations built into important cancellations.
         | 
         | But require it to be practical to do online, with no delays and
         | no requirement about when relative to renewals.
        
         | 77pt77 wrote:
         | You can always cancel any contract by certified mail.
        
         | kevincox wrote:
         | Customers should be able to bill them for wasted time. If you
         | are calling to cancel you can bill an hourly rate. Make it some
         | multiple of minimum wage. Then services will pop up to have
         | someone call and cancel for you, then bill the company for that
         | time. Zero effort on the consumer side and suddenly wait times
         | will drop. The problem is that there is no incentive on the
         | company side to have easy cancellation or any other "negative"
         | customer service. If they get billed a hundred dollars for
         | keeping you on the line for 2 hours they will suddenly care a
         | lot.
        
           | throwuxiytayq wrote:
           | I mean technically, sure. But isn't that a bit roundabout?
           | There is no real life reason why unsubscribing should be more
           | than a few clicks of effort. If it takes more than 30
           | seconds, something has gone horribly wrong. Keep companies to
           | that standard, instead of giving them an opportunity to
           | calculate that precisely 9 minutes of wait time doesn't cost
           | them much and is sufficient for 70% of customers to give up,
           | or something.
        
             | kevincox wrote:
             | The idea is that this can be extended naturally to may
             | situations. Warranty claims, insurance claims...
             | 
             | If you just add a fine with a threshold it is actually much
             | harder to pick the right fine amount. This way it has some
             | sort of degree of scaling naturally. A small delay is less
             | costly to you than a long delay rather than being all-or-
             | nothing.
             | 
             | I agree that for simple things like unsubscribing a button
             | can be mandated, but for other causes of calls to customer
             | support it isn't that simple.
        
               | throwuxiytayq wrote:
               | I agree that the idea generalizes well.
        
         | cgarvis wrote:
         | Dish outsources sales calls to a third party. This third party
         | doesn't have access to customer accounts so they have to send
         | you to an actual Dish call center. Not as nefarious as you
         | think but still frustrating.
        
         | calmbonsai wrote:
         | Agreed.
         | 
         | With any such service, I budget 1 hour. If I can't get
         | cancellation within that time-frame I have a standard form
         | letter that gets sent out.
         | 
         | Once the letter is sent, after the current billing cycle ends
         | any additional charges from said service are disputed (either
         | on the card or on bank account) as fraud.
         | 
         | On three occasions, I've been asked to provide proof of fraud.
         | 
         | I've emailed a scan of the cancellation letter. The fraud has
         | never been further disputed even from a gym in Chicago that
         | (via their contract's language) demanded an in-person
         | cancellation.
         | 
         | Life is too short and time is far too precious.
        
           | barfingclouds wrote:
           | Nice I might do this method too
        
       | seatac76 wrote:
       | Would love to see what gymnastics the incoming FTC head uses to
       | undo this rule.
        
       | coderjames wrote:
       | Do restaurant service fees next! "Here's the bill, with a 10%
       | service fee added so we can pay our staff more without raising
       | menu prices."
        
         | FateOfNations wrote:
         | We almost eliminated those here in California until they
         | chickened out and exempted restaurants.
        
       | waldrews wrote:
       | Doesn't look like they got to DoorDash hidden fees in this
       | decision?
        
       | njarboe wrote:
       | This is great if it gets rid of the "resort fee" or "urban fee"
       | that I have had to pay at hotels. Happened last week. An extra
       | $40 a night. It is almost impossible to refuse and find a new
       | hotel right when you are checking in.
        
       | madhacker wrote:
       | WTF! Definitely paid corporate shill. Legalized corruption in the
       | USA. "A judge in Texas blocked a rule that would cap credit card
       | late fees, and an appeals court in New Orleans blocked a
       | requirement that airlines disclose baggage and other fees
       | upfront."
        
       | kazinator wrote:
       | Gotta love that TicketMaster convenience fee that is for online
       | ticket purchases --- which you still have to pay if you get your
       | ticket at the door, because that is also convenient!
        
       | rawgabbit wrote:
       | I used to work for a major airline many years ago. I remember
       | when they introduced these crazy fees e.g., seat change fee. I
       | was really disappointed then and soon left. I learned Don Carty
       | then joined Dell who soon started their Byzantine ordering
       | process. I was again disappointed. I still buy Dell monitors
       | because I like them but I never buy from their website.
       | 
       | I remember an episode of the TV show Happy Days when the
       | restaurant owner started charging money to use the toilet stall.
       | It was a sad joke and many businesses are following suit.
        
       | ipince wrote:
       | This is awesome. There's more to do, but it's a step in the right
       | direction. This law should really apply to all merchants in all
       | industries, as the original 2023 proposal stated (allegedly).
       | Still, I'll take it.
        
       | leeoniya wrote:
       | i can't remember the last time i paid face value for a concert
       | ticket. the scalping is absurd. it's worse than any fees, by far.
        
       | Sammi wrote:
       | The fact that sensible and fair rules like this that favor the
       | consumer don't get anywhere in the usa is proof of the regulatory
       | capture by the corporate elite. The us isn't a democracy, because
       | it isn't ruled by the people, it is ruled by the corporation and
       | rich.
       | 
       | Americans keep voting for rich assholes who oppress them while
       | telling them they are giving them freedom.
        
       | alberth wrote:
       | The hidden fees is what turned me off from AirBnb...
       | 
       | Because it would display the nightly rate as $X.
       | 
       | But then at checkout, it would add in "house cleaning fees" etc
       | (which I don't dispute is a fair fee to include) but it at times
       | can grossly misrepresent what your true nightly cost is when
       | searching.
       | 
       | Maybe this will be a step in the direction like Telco's have had
       | to do with creating simplified & standardized "nutrition labels"
       | for pricing.
        
         | SparkyMcUnicorn wrote:
         | On AirBnB just check the "Display total before taxes" box on
         | the search results page.
         | 
         | Not including fees in the nightly rate makes sense as some are
         | fixed rate, and having the option to see the cost for the total
         | stay (including fees) solves the problem.
        
           | zippothrowaway wrote:
           | That's still not the total!
           | 
           | It can be done. Marriott show the total including taxes. Mind
           | you, this was as a result of a legal settlement, so they get
           | no credit.
        
           | Erwin wrote:
           | In EU, you see the total and per-night inclusive all of fees
           | and taxes when searching and comparing.
           | 
           | If you search for an area without dates, it comes up with
           | some arbitrary dates and applies the fees and displays per
           | night cost accordingly.
           | 
           | So it's technically possible. They just don't want to.
        
         | stainablesteel wrote:
         | ironically a lot of people take issue with the cleaning fees as
         | the hosts tend you require you to clean up before you leave
        
           | plagiarist wrote:
           | That's correct. Why am I paying them for the privilege of
           | cleaning up after myself?
           | 
           | We all know it is a scam fee. People wouldn't be as mad over
           | a hold on some amount (usually returned) insuring the host
           | against an egregious sloppy mess.
        
       | sbochins wrote:
       | I'm not very confident this is going to survive our next
       | "populist" administration. Whatever faults you can attribute to
       | the current administration, the FTC has taken many actions that
       | have been pro consumer over the past 4 years.
        
         | HaZeust wrote:
         | This will probably be what I'll miss most about Administration
         | 46 - some crazy pro-consumer policies and motions for anti-
         | trust, price gouging, and corporate transparency have happened
         | in 2021-2024, and I'm certainly going to miss the strides. The
         | next administration will remove what has been, or ignore the
         | continuing proceedings in the bigger actions (a great example
         | of where the latter is going to happen are the Google-Chrome
         | breakup and TikTok ban.
        
       | reverendsteveii wrote:
       | Looking forward to all the freedom and efficiency the market will
       | reward us with when Trump rolls this back.
        
       | lxgr wrote:
       | The fact that it was ever legal to combine "taxes and fees" into
       | one line item is baffling.
       | 
       | One is a thing 100% under control of the business trying to sell
       | me a thing, the other 0%. Why should anybody get to scalp me
       | _and_ legally be able to blame it on the state /city government?
        
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