[HN Gopher] 2400 phone providers may be shut down by the FCC for...
       ___________________________________________________________________
        
       2400 phone providers may be shut down by the FCC for failing to
       stop robocalls
        
       Author : impish9208
       Score  : 476 points
       Date   : 2024-12-11 18:41 UTC (1 days ago)
        
 (HTM) web link (docs.fcc.gov)
 (TXT) w3m dump (docs.fcc.gov)
        
       | gs17 wrote:
       | The full title of "Over 2,400 Voice Service Providers Face
       | Removal for Failing to Comply with the Robocall Mitigation
       | Database Filing Requirements" is a lot more clear.
       | 
       | > Removal from the database means other providers will be
       | prohibited from accepting call traffic from these providers.
        
         | dang wrote:
         | Unfortunately that doesn't fit HN's 80 char limit. I've taken a
         | crack at it, but if anyone can suggest a better title, we can
         | change it again.
         | 
         | (Submitted title was "FCC Could Block Over 2,400 Providers from
         | Robocall Mitigation Database".)
        
           | zimpenfish wrote:
           | "2k4 VSPs face removal re: compliance fail re: robocall
           | mitigation DB filing reqs" is 80 but I'd say it was probably
           | a bit on the cheating side.
        
             | thaumasiotes wrote:
             | > 2k4 VSPs
             | 
             | As an English speaker, I'd interpret 2k4 as 2004, not 2400.
             | 
             | In Chinese that structure would mean 2400, though I don't
             | know how widely understood the K would be.
             | 
             | Where are you from?
        
               | gs17 wrote:
               | Yeah, it should be 2.4k in English. Can probably trade
               | the 's' in "reqs" for the decimal point.
        
               | whatsupdog wrote:
               | 2.4k has the exact same number of characters as 2400.
        
               | thaumasiotes wrote:
               | On the other hand, "2.4k" is inherently imprecise,
               | whereas you'd need "2400+" to be similarly imprecise.
               | 
               | You also save on the comma in "2,400".
        
               | zimpenfish wrote:
               | > Can probably trade the 's' in "reqs" for the decimal
               | point.
               | 
               | I was iffy about dropping the 's' from 'reqs' to get it
               | to 79 (makes it sound like they've only violated one
               | requirement, not multiple) but then I suppose the whole
               | thing is that truncated/abbreviated by that point, it
               | doesn't matter...
        
               | mlyle wrote:
               | Lots of users of engineering notation do this.. 1M5 =
               | 1,500,000, 22k1 = 22,100, etc. The unit takes the place
               | of the decimal point. A missing dot doesn't change the
               | meaning.
        
               | fuzzfactor wrote:
               | Exactly, putting (meaningful) characters instead of dots
               | got really going when copy machines made some dots
               | disappear after more than one "copy of a copy" was made.
               | 
               | Then when fax machines came along sometimes dots would
               | disappear or be unclear on a single transmission.
               | 
               | Either way, occasionally sometimes the page would also be
               | scattered with random dots too because of degraded
               | photosensitive operation, or audio-frequency noise on the
               | telephone line at the time.
               | 
               | And it got even more uncertain when text that is not
               | fixed-width got within mainstream reach :\
        
               | zimpenfish wrote:
               | > As an English speaker, I'd interpret 2k4 as 2004, not
               | 2400.
               | 
               | Whereas as an English speaker, I'd interpret 2k4 as 2400
               | because, well, that's just how it's always been in my
               | orbits (cf resistor labelling, for example.)
        
               | thaumasiotes wrote:
               | Compare
               | https://unreal.fandom.com/wiki/Unreal_Tournament_2004
               | 
               | > Unreal Tournament 2004, also known as UT2K4 and UT2004
               | 
               | or https://en.wikipedia.org/wiki/NBA_2K#Games
        
               | zimpenfish wrote:
               | Both, I would contend, come under the "American English"
               | banner and thus can be rightly shunned as abhorrent
               | misuses.
        
             | zimpenfish wrote:
             | Occurs to me that I could have done ">2k VSPs" and avoided
             | the "2k4" controversy but I expect it'd just cause more
             | arguments about whether ">2k" is valid for ">2400"...
        
           | jandrese wrote:
           | 2,400 telephone providers fail to stop robocalls, may be shut
           | down by the FCC.
           | 
           | I'm not sure if being removed from the Robocall Mitigation
           | Database is tantamount to being shut down, but it sounds like
           | it to me.
        
             | dang wrote:
             | Thanks! I've used that, reordered just a bit.
        
         | ksp-atlas wrote:
         | Yeah this headline smells of crash blossoms, I read "face
         | removal" as in the act of removing a face and I got confused
        
         | water-data-dude wrote:
         | Yeah, I had to read the HN title a few times before the meaning
         | clicked
        
         | EVa5I7bHFq9mnYK wrote:
         | But will other providers be able to send text messages to those
         | 2400 providers? My life depends on it.
        
       | tyingq wrote:
       | I have seen a significant decrease in the amount of spam
       | telephone calls over the last couple of years.
       | 
       | Is that what everybody else is seeing? That maybe Stir/Shaken is
       | actually starting to work?
       | 
       | I guess it could just be that generational social change... where
       | more people just don't take phone calls. So the ROI for spam
       | calls has reduced...
        
         | Ensorceled wrote:
         | It comes in waves; pretty much nothing for months and then 5+ a
         | day for the past few days.
        
           | tyingq wrote:
           | If it is that the ROI is just real unattractive for spam
           | calls now... I wonder if the waves are just new people trying
           | to spam for the first time. And taking a little bit of time
           | to figure out that it's not profitable.
           | 
           | If so that's not great. Because there's probably an infinite
           | supply of people ready to waste their money trying get-rich-
           | quick crap.
        
             | imiric wrote:
             | Whether it's profitable is relative. For relatively little
             | effort anyone with a bit of tech know-how can setup a
             | spam/scam operation. If they also happen to live in a low-
             | income region and target high-income regions, they only
             | need to scam a handful of people a month to get a decent
             | ROI. The amount of vulnerable people is unfortunately high,
             | especially among the elderly.
             | 
             | Jim Browning on YouTube does great work exposing this scum.
             | There are huge call center operations in India and
             | Pakistan, and the local authorities are useless if not
             | complicit.
             | 
             | This will only get more popular and profitable once AI
             | tools get more accessible. There's no need to have a
             | physical location and hire humans if they can just launch a
             | army of bots that have perfect accents and can follow a
             | conversation without deviating from the script. The next
             | generation of robocalls is just starting.
        
         | karlshea wrote:
         | Spam calls have decreased, spam texts increased.
        
           | op00to wrote:
           | Especially spam iMessage, which you'd think Apple would have
           | a good handle on. Always iMessage from a foreign number.
        
             | neom wrote:
             | surprised to read this, never had imessage spam once,
             | didn't know it was even a thing.
        
           | sumtechguy wrote:
           | I have had the opposite. I think it really just depends on
           | which lists your number is on.
        
             | kmoser wrote:
             | I tend to agree about the lists. I get a couple of spam
             | calls and texts a week, which seems to be much, much less
             | than what most of my friends get.
             | 
             | My father gets multiple spam calls every day. He lets them
             | all go to voice mail, so nothing about his behavior
             | encourages them to keep calling. Yet they keep coming.
             | 
             | I've had my cell number for about 15 years, and for another
             | 10 years prior it was a land line, so 25 years in total. My
             | father's cell number is only about 10 years old. So despite
             | having a much older phone number, I get way less spam calls
             | and texts than he does.
             | 
             | Part of that may be what lists we're on. Another reason may
             | be that for the past 20 years, when ordering things online,
             | 99% of the time I give a fake phone number. Companies claim
             | they want it in case there is a problem delivering your
             | order, but even before I started doing this, I never had a
             | company call about an order they couldn't deliver. Once or
             | twice they emailed me about an order they couldn't fulfill
             | (out of stock, etc.), but I do give them a legit email. The
             | 1% of the time I give a real phone number is when I'm
             | dealing with a serious transaction, e.g. a bank or
             | insurance or medical company.
        
               | sitkack wrote:
               | That is really good, also because your tracking cookies
               | get bound to your phone number and then market
               | segmentation companies then use your phone number to
               | direct ads to your tracking IDs. To them, your phone
               | number is like your SSN.
        
               | toast0 wrote:
               | > He lets them all go to voice mail, so nothing about his
               | behavior encourages them to keep calling. Yet they keep
               | coming.
               | 
               | I mean, he lets them go to voice mail. Pick up and set
               | the phone down might use more time on their calls and get
               | the line marked as worse target. But I still get several
               | calls a week, so it's not perfect.
        
               | fibonachos wrote:
               | > He lets them all go to voice mail, so nothing about his
               | behavior encourages them to keep calling. Yet they keep
               | coming
               | 
               | My pet theory is that scammers are harvesting voice
               | samples from voicemail greeting for the purpose of
               | training a voice impersonation AI.
               | 
               | I now use the default greeting.
        
         | loeg wrote:
         | I still get regular spam calls and spam texts. Maybe half the
         | texts are obvious scams (make $1000s a day from home reshipping
         | stolen goods) and the other texts are conversation starters
         | that shady telcos can explain away as plausibly harmless (but
         | are likely to be the first step in deliberate pig butchering
         | scams).
        
         | kisonecat wrote:
         | I don't feel like I've gotten fewer spam calls.
         | 
         | My favorite spam call was someone wanting to make a cash offer
         | on the Ohio State University building that my office is in.
        
           | SketchySeaBeast wrote:
           | "I tell you what, let's talk numbers. By the way, do you
           | happen to have an interest in bridges?"
        
             | ethbr1 wrote:
             | My favorite time waster story was an old guy who took a
             | scrap junk car from me (his retirement career).
             | 
             | Said some slick guy in a suit showed up on his farm
             | property unannounced and made him an offer on it.
             | 
             | Owner was so annoyed that he smiled and told the guy to
             | come back tomorrow and they'd talk it over.
             | 
             | Guy shows up the next (sunny) day with a colleague... both
             | in suits... in summer... in the southeast US.
             | 
             | Owner proceeds to walk them 6km+ around the perimeter of
             | the property while dangling the possibility he'd be willing
             | to sell.
             | 
             | Then finally ends things with "But you know what it comes
             | down to? My dog was born on this property, and she's pretty
             | old now. I don't think it'd be kind to move her. So I
             | appreciate your time, but don't think I'm interested in
             | selling."
             | 
             | Was impressed at how much time and ingenuity retired folks
             | have to fuck with people, just because they can.
        
         | x0x0 wrote:
         | I may be atypical because I started a company and unfortunately
         | used my personal cell is several places which got into sales
         | databases. And made a political donation.
         | 
         | For me, it got so bad (multiple calls per day) I've stopped
         | answering anything that isn't in my contacts already.
        
           | monkpit wrote:
           | > I've stopped answering anything that isn't in my contacts
           | already.
           | 
           | Isn't that what everyone does? Or is it just a millennial
           | thing...
        
             | hydrolox wrote:
             | I think it's mainly a millennial and gen z thing-- older
             | generations still answer all calls, at least those that
             | aren't into tech. I think it's just easier to realize that
             | anyone not in your contacts will either leave a voicemail
             | or text you if it's that important.
        
               | sumtechguy wrote:
               | We ignore it too. But I can tell the ones who do answer.
               | They get extremely irate if you do not pick up when they
               | call. As if it is their personal line to you and you
               | should drop everything for them. I dump them into
               | voicemail too.
        
               | technothrasher wrote:
               | I'm mid Gen X, and I can't imagine wasting my time
               | answering all calls. I have my phone set to silence any
               | unknown numbers. I'm not going to answer any call that
               | isn't in my contact list. Voicemail a coherent message
               | and I'll call you back and add you to my contacts.
        
             | reaperducer wrote:
             | That is only practical when you are young and life is
             | simple.
             | 
             | Get married. Start a business. Get sick. Buy a house. Have
             | children. Make interesting friends. Travel extensively.
             | 
             | Once life gets interesting, you start missing important
             | calls with that strategy.
        
               | dumbmrblah wrote:
               | I have all those things. If it's truly important they
               | will text or leave a voicemail if I don't pickup.
        
               | icehawk wrote:
               | The only thing I haven't done on this list has have
               | children, and I haven't yet missed an important call with
               | that strategy.
               | 
               | If it's important, they can leave an relevant voicemail.
        
               | reaperducer wrote:
               | _I haven 't yet missed an important call with that
               | strategy._
               | 
               | How would you know?
        
             | dboreham wrote:
             | I'm several decades not a millennial and haven't answered
             | the phone since...before the millennium.
        
         | gs17 wrote:
         | I think it must vary a lot between numbers. My girlfriend gets
         | a huge amount of spam calls. I get almost none, and we're on
         | the same network. I do get a ton of spam texts though.
        
         | naravara wrote:
         | The robocalls are more rare for sure. But there's been a huge
         | uptick in shitty recruiters calling me with lowball offers for
         | shitty jobs. I've had to remove my phone number from my resumes
         | and delist it from indeed and stuff but it doesn't seem to be
         | helping. I don't know how they're finding me and they refuse to
         | tell me.
        
         | m3047 wrote:
         | I apologize for the commercial plug, but when I switched off of
         | CenturyLink and onto Ooma last year my robo / spam calls went
         | way down. Part of that is that they have some filtering
         | options, part of that is that I believe they provide telemetry
         | to something akin to NoMoRobo.
        
         | sooperserieous wrote:
         | About 7 weeks ago I picked up a new AT&T SIM to use for data
         | backup while my fiber connection was out. Never placed _any_
         | calls and only 1 text to my current mobile number to capture
         | the new number. I get 4-6 calls per day, most labelled "Spam
         | Risk". This period included the last couple of weeks of the US
         | election and the volume then was much higher from what I am
         | guessing was robo-war-dialing election campaigns.
         | 
         | Even though I'm in an older generation and prefer voice over
         | text I have adopted the habit of only picking up callers that I
         | know I want to speak to.
        
         | barryrandall wrote:
         | I've noticed a slight drop-off, but my phone is still useless.
        
         | insane_dreamer wrote:
         | I've seen a significant decrease in both calls and text in the
         | past months (though I haven't quantified it)
        
         | Animats wrote:
         | I get very little phone or SMS spam. All SMS spam gets replied
         | to with "STOP", which, for most of the SMS services, is a
         | strike against the spammer. I've been on the Do Not Call list
         | since it started.
         | 
         | Email spam is repetitive enough that the usual Thunderbird
         | filters work. If a spam email has an unsubscribe link, I click
         | on that and add the sender to the block list. If it doesn't
         | have an unsubscribe link, I try to find out which service sent
         | it and send them a notice of a CAN-SPAM law violation. The
         | usual suspects (Mailchump, SpamGrid, etc.) do terminate
         | accounts for that, to prevent being blocked themselves.
        
           | corytheboyd wrote:
           | > which, for most of the SMS services, is a strike against
           | the spammer.
           | 
           | Huh, didn't know that. I assumed that it was nothing more
           | than baiting a response, verifying that the phone number is a
           | hit.
        
             | Jeremy1026 wrote:
             | In Twilio[1] a "STOP" reply is an automatic add to
             | blocklist. Their user doesn't have control over how that is
             | handled. I wouldn't be surprised if other providers have
             | the same controls in place behind the scenes.
             | 
             | [1] https://help.twilio.com/articles/223134027-Twilio-
             | support-fo...
        
               | atonse wrote:
               | But you still get a webhook notifying you they said stop.
               | 
               | So as far as telling whether it's a legit number, the
               | spammers still win.
        
           | kgc wrote:
           | How do you know STOP is a strike?
        
           | accrual wrote:
           | I've started to get spam via iMessage lately which I assume
           | avoids most automated scrutiny that may apply to bulk SMS.
           | Usually in the form of "your UPS/USPS package address needs
           | to be verified" or something.
           | 
           | My iMessage is configured to send read receipts, so I quickly
           | bounce the setting before opening the message to click the
           | "Report Junk" link (maybe it's pointless). It would be nice
           | to mark things as spam/junk without having to open them,
           | perhaps I will just delete them since iMessage has been a
           | malware vector in the past.
        
             | mikestew wrote:
             | _perhaps I will just delete them since iMessage has been a
             | malware vector in the past._
             | 
             | And that's when you will discover that you've been wasting
             | your time because when you delete them, you'll get a dialog
             | saying "...is not in your contacts" with the option to
             | "delete and report junk". You never needed to open the
             | messages to begin with.
        
               | accrual wrote:
               | Nice, thanks! I'll go that route next time.
        
           | MissTake wrote:
           | > which, for most of the SMS services, is a strike against
           | the spammer
           | 
           | Citation needed.
           | 
           | All the vendors we use have STOP functionality baked in as
           | it's the correct way to ensure we can unsubscribe folk.
           | 
           | Even the FCC[1] seems to agree.
           | 
           | [1] - https://docs.fcc.gov/public/attachments/FCC-24-24A1.pdf
           | ?bcs-...
        
             | evilDagmar wrote:
             | Maybe the FCC should explain this to some of the political
             | spam culprits using hefty fines, because while those folks
             | claim they honor "STOP" they send every campaign with a
             | different number and the "STOP" message doesn't matter
             | because they're clearly all meant to be "one-and-done" spam
             | campaigns.
        
               | plagiarist wrote:
               | I wish. Political ads are exempt from the national Do Not
               | Call list as well. Laws written to benefit the writers.
        
               | jimt1234 wrote:
               | Political ads/calls are exempt?! Seriously?! Shit! I
               | didn't know that. And that explains why I get two-dozen
               | calls per day prior to a major election. So annoying.
        
           | plagiarist wrote:
           | Could you share some advice on finding the service if they're
           | missing an unsubscribe link? I have been reporting these
           | kinds of emails to their domain registrars, but if I can do
           | more I would like to.
        
           | IG_Semmelweiss wrote:
           | Are you certain that STOP counts as a strike ? For example in
           | a service like Broadband , Twilio, or Zipwhip ?
        
         | jandrese wrote:
         | I've not been asked about my car's extended warranty for months
         | now.
         | 
         | I think the FCC finally shutting down just one or two blatant
         | bad actors made a massive difference in robocalls. It just took
         | them months (years?) to do it.
        
         | RajT88 wrote:
         | I had a huuuuuuuuuuge increase the past couple months (10-20 a
         | day). Almost all medicare fraud scams. They seem to be tapering
         | down a bit (2-5 a day). It's interesting, because they have all
         | my info (where I live, my full name, etc.), but somehow not my
         | age? Because if they knew my real age, they shouldn't be
         | calling me for medicare fraud scams... I wonder if maybe what's
         | happening is that the people selling leads lists for scammers
         | are willfully omitting age information, so they can charge more
         | for a larger list which is not obviously 50%+ garbage scam
         | leads for medicare fraud.
         | 
         | I also had an uptick in text spam (used to be very rare until
         | maybe 9 months ago, then it became about 1-2 a day, now it's
         | back down to just a few a week).
        
           | TylerE wrote:
           | That's going to be naturally periodic as medicare enrollment
           | happens in the late Fall (typically Novemberish).
        
             | RajT88 wrote:
             | First year it's been this bad, to be honest.
        
             | behringer wrote:
             | These calls having nothing to do with Medicare and
             | everything to do with stealing bank information.
             | 
             | These calls occur year round.
        
           | eleveriven wrote:
           | It's wild how these scammers seem to have a patchwork of your
           | info
        
         | snailmailman wrote:
         | I still get multiple a day. Have had multiple a day for months
         | (maybe years? My call log doesn't go back far enough to know
         | for sure).
         | 
         | I can't block them because they are different numbers every
         | time, so I have _all_ unknown incoming calls set to go straight
         | to voicemail.
         | 
         | I don't even know what they are calling for. If I ever try to
         | answer there is only silence on the line. But I haven't even
         | done that in months- hoping the calls would eventually stop.
         | (They haven't)
         | 
         | One infuriating thing is that there is some sort of "verified"
         | checkmark in my call log for some numbers? Or maybe not
         | verified, but "valid number?" Why are they even allowing non-
         | verified calls through? It wouldn't _stop_ the problem, as 1 /4
         | of my spam calls have the icon anyway. But it would help,
         | surely.
        
           | gosub100 wrote:
           | I don't wish android didn't offer to block the numbers as
           | they are all spoofed.
        
         | delichon wrote:
         | I thought my girlfriend had abandoned me. My most frequent
         | phone call by far was from a nice sounding recorded lady
         | informing me that the extended warranty I never bought on a car
         | that I never owned was in danger of expiring and this was my
         | last chance to renew it. Ever. She would sometimes call me
         | three times per day with that message but I haven't heard from
         | her in months. I was afraid that my last chance had come and
         | gone, or that she is no longer that into me. But it's just the
         | FCC coming between us.
        
           | pxmpxm wrote:
           | Hate to tell you but I'm fairly sure she's dating the
           | previous owner of our condo now; we keep getting their love
           | letters in the mail.
        
             | delichon wrote:
             | That's OK, life goes on. Love finds a way. I met another
             | nice lady on X. She cares deeply about the diversification
             | of my crypto portfolio. I don't know why I keep attracting
             | women who want to take care of me, I just do. It may be my
             | gravitas. But the three letter agencies are watching so
             | this time I'll have to move fast.
        
             | plagiarist wrote:
             | Those "SECOND NOTICE" scam letters that aren't from my bank
             | but have my bank's name on them make me mad. I report them
             | to the USPS as mail fraud, an act which I find therapeutic.
        
           | eleveriven wrote:
           | But can they ever silence the memory of her persistent
           | devotion?
        
         | jabroni_salad wrote:
         | I haven't had a junk call since 2023 (aside from political
         | polling) but I receive a fake usps text from international
         | numbers pretty much daily.
         | 
         | google's messages app is pretty good at corralling them into a
         | spam folder but I do peep in there every now and then. I hope
         | that whatever provider is allowing these gets disconnected.
        
           | gpspake wrote:
           | I've been getting a ton of those USPS and Amazon shipping and
           | return related phishing texts. The first couple of times I
           | genuinely looked at them but they always have bitly URLs and
           | sometimes they have little thoughts at the end like "May the
           | day ahead bring you peace and clarity, from USPS!" Which is
           | so funny to me because it reveals a complete cultural
           | unawareness of how American companies communicate.
        
         | jeffbee wrote:
         | I haven't had to handle any scam calls or texts since I
         | switched to Android. I had no idea the feature was so
         | effective. They should advertise it more.
        
           | kmoser wrote:
           | Do you think having an Android phone has something to do with
           | the drop in scam calls/texts?
        
             | jeffbee wrote:
             | Yes, because the calls and texts get classified into a
             | "Spam & blocked" folder that I can go glance at if I feel
             | bored. Some feature of either Android or the Google Pixel
             | phone is doing this.
        
               | kmoser wrote:
               | Oh, so you're still _receiving_ the same number, but now
               | you have a way of filtering them before reading
               | /listening?
        
         | thephyber wrote:
         | My anecdote:
         | 
         | I get no calls anymore, but I attribute it to pruning where my
         | contact info is distributed and using the spam filters
         | available on call/text.
         | 
         | My father got (no hyperbole) 90 calls a day, consistently,
         | until I realized why he wasn't answering his phone. He had used
         | zero of the tools that the cell service provider and smartphone
         | OS made available to him. Additionally, he likes talking to
         | people, so he wouldn't be "mean" to tell callers/testers to
         | take him off their list.
        
         | 29834u98 wrote:
         | Exponential increase over the past decade. Currently I get 5-10
         | calls per day. I'll get the same robocall from the same LA
         | phone number (I've never lived anywhere near LA) three times a
         | day for a month advertising roof repair or some shit like that
         | (I don't own a home).
        
           | TylerE wrote:
           | Why not block the number?
        
         | ChrisMarshallNY wrote:
         | I briefly saw a dropoff of spoofed calls, after STIR/SHAKEN.
         | 
         | I have a business line, and pretty much every call to it is
         | spam.
         | 
         | The spoofed calls have picked up again. It looks like
         | STIR/SHAKEN means squat.
        
         | accrual wrote:
         | I almost never get spam calls yet I started to receive them
         | almost daily preceding and after the election. Fortunately iOS
         | is great at filtering them. I'd just like a feature to not see
         | them at all, they don't deserve a single missed call
         | notification or unread flag on my device.
        
         | behringer wrote:
         | That's definitely true. I answer each one that I can to get a
         | Guage on their business model and then make fun of them for how
         | much they spent on my lead.
         | 
         | I think they are all different and resell to eachother because
         | they keep calling no matter how horribly I've trolled them day
         | after day.
         | 
         | Most other scams never call back after my trolling.
         | 
         | I'm wondering if the Medicare calls are the "setup your own
         | turnkey business" flavor of the day.
        
       | zelon88 wrote:
       | Here's the link to the PDF;
       | https://docs.fcc.gov/public/attachments/DOC-408083A1.pdf
        
         | dang wrote:
         | Since there's a plain text version, we changed the url to that
         | instead. (Submitted url was https://www.fcc.gov/document/fcc-
         | could-block-over-2400-provi....)
        
       | blackeyeblitzar wrote:
       | PSA - use a free carrier lookup website to see where your spam
       | calls and texts come from. Mine mostly come from Bandwidth
       | (https://en.wikipedia.org/wiki/Bandwidth_Inc.), Sinch
       | (https://en.wikipedia.org/wiki/Sinch_AB), and other such
       | platforms with APIs. It appears these companies have very poor
       | anti abuse practices. When I contacted them for help they
       | basically refused to reveal how my number was obtained, what
       | their practices were in establishing consent, and did no more
       | than block one specific number each time from contacting me.
       | Sometimes they claimed they're just a wholesale reseller and have
       | no obligations to take more action. They didn't even respond to
       | my repeated request to preserve data and communications relating
       | to these repeated abuse cases. These companies should be shut
       | down and their executives should be personally fined.
        
         | aspenmayer wrote:
         | What's an example of these free carrier lookup websites?
        
           | blackeyeblitzar wrote:
           | Some example websites I got from a quick web search:
           | 
           | https://freecarrierlookup.com/
           | 
           | https://www.carrierlookup.com/
           | 
           | https://www.ipqualityscore.com/free-carrier-lookup
           | 
           | By looking up the carrier you can then find the right company
           | to complain to via their reporting process, if they have one.
           | And additionally you can file a report to the FTC and FCC
           | that mentions them.
           | 
           | EDIT: The idea is that you complain to the company whose
           | platform is sending you spam, the regulatory agencies at
           | https://consumercomplaints.fcc.gov/ and
           | https://reportfraud.ftc.gov/, your own cell phone carrier by
           | forwarding text spam to 7726, and that will result in actions
           | that hopefully will address that one situation but also
           | collectively reduce spam for everyone. Without identifying
           | which platform sent you the spam, you cannot know which
           | company to go complain to (they usually have a reporting tool
           | on their website). And you can name them in your complaints
           | to the FCC and FTC.
        
             | aspenmayer wrote:
             | I'm assuming that you search for the originating phone
             | number of spam callers? It was unclear to me from context
             | how this would help in the manner you suggested, for
             | blocking or reducing spam calls.
        
         | bluGill wrote:
         | There should be a way to submit a complaint to the FCC for each
         | instance. I don't know how, but it should exist somehow.
        
           | blackeyeblitzar wrote:
           | It does exist but you have to take the 5 minutes to fill out
           | a form. You can find it at https://consumercomplaints.fcc.gov
           | and click "Phone issues". I also suggest simultaneously
           | reporting to the FTC via https://reportfraud.ftc.gov/ and
           | click "Report now".
           | 
           | You can also forward spam text messages to 7726 in the US
           | (goes to your cell phone carrier), which is very effective
           | because the carriers have low tolerance for these issues and
           | also train their own anti spam off this data.
        
           | aendruk wrote:
           | I do submit a complaint for each instance. I've sent over a
           | thousand now. Hopefully it's useful data to someone.
           | 
           | My intent isn't to reverse-spam the FCC though; the complaint
           | form just only accepts one phone number at a time. Amusingly
           | I've discovered that it's possible to receive a higher volume
           | of spam than the FCC's rate limits allow reporting.
        
         | lxgr wrote:
         | Don't most spam calls/texts these days use fake caller/sender
         | IDs anyway?
         | 
         | > It appears these companies have very poor anti abuse
         | practices. When I contacted them for help they basically
         | refused to reveal how my number was obtained
         | 
         | How would a service provider know how your customer obtained
         | your number?
         | 
         | But you reporting that you're receiving unwanted calls/texts
         | from one of their customers should of course still trigger some
         | action on their side - if indeed that's the number that
         | contacted you, per the above.
        
         | hypeatei wrote:
         | > Sinch
         | 
         | Yep, I get spam from "Onvoy, LLC" which is a Sinch company. I
         | don't see either on this list and I've filed FCC complaints.
        
       | m3047 wrote:
       | Ooma isn't in there (woot! that's my VOIP to DECT provider).
       | There's a Zoom Telcom, but I don't think it's the Zoom we all
       | know.
        
       | alwa wrote:
       | I wonder which state abstained from "the FCC's robocall
       | enforcement partnerships with leaders from 49 states, the
       | District of Columbia, and Guam."
        
         | _n_b_ wrote:
         | It's Nebraska.
        
           | alwa wrote:
           | Search as I may, I can't for the life of me find the reason
           | why. Does the robocalling industry have particular pull in
           | Nebraska for some reason, or as far as we can tell are they
           | just wanting to go their own way?
        
             | geraldcombs wrote:
             | The explanation someone gave me years ago was that
             | midwesterners can speak to northerners and southerners
             | without needing a translator, and the cost of labor in
             | rural Nebraska and Kansas (which also had a ton of call
             | centers at the time) is low.
        
               | hollerith wrote:
               | Hmm. Can I configure my smartphone to block all calls
               | from Nebraska?
        
       | maybelsyrup wrote:
       | Sorry, I feel dumb for asking, but what does "voice service
       | providers" mean here? Like, Verizon and TMobile etc etc? Can't be
       | because there aren't 2,411 cell companies.
        
         | woodson wrote:
         | I assume any company offering VoIP services that interact with
         | phone numbers (Direct inward/outward dialing, DID etc) is
         | potentially included. E.g., virtual PBX, Twilio and so on.
        
         | bluGill wrote:
         | Verizon and TMobile are voice service providers, but not in the
         | 2411 in question. The providers in question are small phone
         | companies.
        
         | joe_the_user wrote:
         | My googling kind of indicates these are VoIP providers. But it
         | still seems weird there are this many.
         | 
         | My vague guess is that these many providers have existed
         | primarily to facilitate robocalling - to force the FCC to play
         | wack-a-mole to get rid of them and FCC is now acting on them en
         | masse, which might be more effective. But people who know this
         | stuff might pipe up on the question.
        
         | rahimnathwani wrote:
         | there aren't 2,411 cell companies
         | 
         | Verizon and T-Mobile primarily provide their voice services
         | using cell towers.
         | 
         | But voice services existed before cell phones!
         | 
         | They were delivered over copper cables between phone exchanges
         | and people's homes. Some people and especially businesses still
         | have these 'landlines'.
         | 
         | I would imagine that most customers of the companies on this
         | list use neither landlines nor cell phones to access their
         | voice services. Instead they likely use some sort of IP-based
         | voice protocol like SIP or IAX.
        
       | RajT88 wrote:
       | "The sleeper has awakened" it feels like. The benevolent dictator
       | which is the FCC is finally making some progress.
       | 
       | I fear the FCC will start reversing this progress once the new
       | guy takes the reins. Without further comment:
       | 
       | https://www.cnn.com/2024/11/18/media/brendan-carr-trump-fcc-...
        
         | Hilift wrote:
         | A voice/wireless provider can abuse a lot of things and get
         | away with it now. Even if it is an obvious problem, the FCC
         | doesn't do anything about specific complaints unless you hire
         | an attorney to file a formal complaint. All of the wireless
         | providers that sell cheap wireless can terminate your account
         | and say they don't know you and there's nothing you can do.
         | Actual telecoms that have skin in the game (Verizon, AT&T,
         | Sprint, etc) can't do that due to there is usually a
         | state/local regulator that can intervene.
        
           | technothrasher wrote:
           | > there is usually a state/local regulator that can
           | intervene.
           | 
           | I was pretty shocked that when I complained to my state
           | regulator about Verizon completely ignoring an issue with my
           | business lines, I quickly got a call from a VP at Verizon
           | grovelling and asking me what he could do for me. I said I
           | needed my issue fixed, and then made what I thought was a
           | crazy unrelated request- I wanted FIOS run all the way down
           | the street to my business, and I'd been told previously that
           | Verizon had no plans to expand FIOS in my area. Well, they
           | fixed my issue within an hour, and within two weeks, they
           | rolled trucks, ran the fiber down the street, and we had FIOS
           | service up and running. They were obviously good and afraid
           | of the state regulator.
        
             | sitkack wrote:
             | I think I need whatever problem you had. Would it be easy
             | to repro?
        
         | gosub100 wrote:
         | If this leader is the good guy, why did it take them 4 years to
         | do anything? That's a poor measure of progress.
         | 
         | The best thing they could do is make it impossible to spoof
         | numbers or at least be able to reject them. Even then, you
         | should be able to block anyone calling from a number that you
         | cannot call back.
        
           | dpifke wrote:
           | Not only that, but the companies being disconnected have been
           | ignoring the FCC since February. They were given a new
           | deadline in April that they also ignored. Why did it take an
           | additional _seven months_ to start the process of cutting
           | them off?!
        
             | Dalewyn wrote:
             | Probably because the incoming administration _actually has
             | credible possibility_ of firing public servants who just
             | steal and waste tax dollars.
             | 
             | For once in the modern(?) history of the Republican party,
             | the incoming administration is _hellbent_ on pursuing one
             | of the party 's core values: Small government. You bet
             | public servants who want to keep enjoying the nectar will
             | frantically try to make themselves look useful.
        
               | RajT88 wrote:
               | Listen - without fail, the folks who want to make huge
               | budget cuts because of the face value of certain
               | programs, _do not understand_ what those programs
               | actually do and how the budgets add up. Government waste
               | exists, but not in the quantities that detractors claim
               | it does.
               | 
               | Bookmark this comment, and check on how you feel about
               | everything in 4 years.
               | 
               | "Small government" is dumb for any highly developed
               | country, and the people that want that are about to find
               | out this harsh reality. The very wealthy and big
               | corporations probably benefit - for a while - until
               | things start happening like CEO's being assassinated in
               | the street. Good thing stuff like that is not happening.
        
               | Dalewyn wrote:
               | As an American taxpayer: No.
               | 
               | If I wanted to hear _" wE mUsT sPeNd MoAr TaXes aNd iSsUe
               | mOaR bOnDs!one!11!1!!!"_ I could go ask literally any so-
               | called "expert". Sincerely _fuck_ that. I 'm fucking sick
               | of NoMen enabling Big Bureaucracy, on my (our) dime no
               | less.
               | 
               | A comment over on Slashdot[1] expressed this more
               | eloquently than I can be bothered to, so I will quote it
               | here:
               | 
               | >Whenever the "do something" folks come around, the
               | solution is ALWAYS "spend more". We've done that. We've
               | done that for decades. We've thrown money at the problem
               | and all we've gotten is a well-funded problem
               | (complaining, of course, that it is not, in fact, well-
               | funded).
               | 
               | End quote.
               | 
               | Only scientists and retards continue doing the same thing
               | expecting different results, and Big Bureaucracy aren't
               | scientists. _Fucking enough_ with spending _even more
               | fucking money_. We don 't even have the money we are
               | spending, either, in case the national debt didn't make
               | that fact clear.
               | 
               | Fucking tear the government down. No doubt there are some
               | essential functions in there (and even those can/should
               | be reduced), but most of it is extraneous and should be
               | razed to the ground and that land salted in the name of
               | fiscal and civic discipline.
               | 
               | Will it be painful? Abso-fucking-lutely it will be bloody
               | painful especially in the short term, even Musk is honest
               | about that, but in the long term it will be worth the
               | pain because the country will come out of it healthier.
               | Trump and Musk coming in to make Small Government an
               | actual reality is an insane breath of fresh air.
               | 
               | [1]: https://news.slashdot.org/comments.pl?sid=23547219&c
               | id=65004...
               | 
               | >Bookmark this comment, and check on how you feel about
               | everything in 4 years.
               | 
               | I'm not holding my breath. Realistically I will likely
               | end up disappointed that cuts and firings were grossly
               | insufficient and Small Government once again ended up a
               | pipe dream to be beaten like a drum for subsequent
               | elections.
               | 
               | But then again this is Trump and Musk, I've been
               | pleasantly surprised by them before many times.
               | 
               | >until things start happening like CEO's being
               | assassinated in the street. Good thing stuff like that is
               | not happening.
               | 
               | Yeah, CEOs are getting murdered in broad daylight under
               | the biggest that Big Bureaucracy has been yet. Let's
               | resolve that with some drastic surgery.
        
               | RajT88 wrote:
               | You don't need to tear down the government to put an end
               | to deficit spending.
               | 
               | Thank you for demonstrating:
               | 
               | > Listen - without fail, the folks who want to make huge
               | budget cuts because of the face value of certain
               | programs, do not understand what those programs actually
               | do and how the budgets add up.
        
               | CyberDildonics wrote:
               | _Only scientists and retards continue doing the same
               | thing expecting different results,_
               | 
               | What did you mean by this?
        
               | astrange wrote:
               | The federal government budget is not a household budget.
               | There's no such thing as having money or not having
               | money. It's a mixed economy and they're the command
               | economy part of it.
               | 
               | (This isn't true of state/local governments, those have
               | limited budgets.)
               | 
               | More to the point, if you shut down 100% of everything
               | that looks like spending it wouldn't save anything
               | important. The federal government is an insurance agency
               | and all the money goes to Medicare/Social Security
               | payments and military wages. You could shut down the
               | miltary I guess.
        
               | delfinom wrote:
               | The joke is, the federal government isn't big due to
               | employee headcount, it's big due to all the shit it
               | spends money on. The headcount is only 2.87 million.
               | Cutting that headcount isn't going to do a thing for
               | "small government".
               | 
               | Meanwhile, between NY State and NY City, there are a
               | total of almost 1 million government employees. I can
               | tell where the inefficiency lies and it's not the fed
               | headcount lol.
               | 
               | But who knows, maybe they'll finally cut social security
               | and medicare that makes up 55% of the federal budget.
               | We'll have rampant homelessness on every street from old
               | people, just like the pre-1800s, but that's the vibe they
               | are going for.
        
               | RajT88 wrote:
               | SS & Medicare is 36% btw:
               | 
               | https://fiscaldata.treasury.gov/americas-finance-
               | guide/feder...
               | 
               | Healthcare system reform would go a long way to reducing
               | those costs, if somehow we could muster the political
               | will.
        
               | Sohcahtoa82 wrote:
               | Social security is self-funded from the social security
               | payroll tax.
               | 
               | If the tax collected isn't enough to fund it, maybe we
               | could eliminate the cap on that tax for starters.
               | 
               | Eliminating SS or cutting benefits is going to utterly
               | screw millions of elderly.
        
               | astrange wrote:
               | No, they want to pass $3 trillion in tax breaks by
               | extending TCJA.
               | 
               | DOGE is 100% fake. If it was real Musk would be appointed
               | at the real thing, OMB, which is an actual agency. He's
               | just going to put up reports saying they should fire
               | individual people for being too woke (or trying to
               | prosecute him for his habit of harassing young women at
               | SpaceX) and nobody is going to read it.
               | 
               | But that one isn't real either because government
               | spending is controlled by Congress. The executive branch
               | has little power to reduce it.
        
         | pavon wrote:
         | Probably not. Combatting unsolicited calls has always had broad
         | bipartisan support. The law that this action is based on was
         | passed in 2019 during Trump's first term, and the regulations
         | in 2020 by a Republican controlled FCC.
        
           | warkdarrior wrote:
           | "Unsolicited calls" are a free-speech issue. Restricting or
           | banning them clearly infringes on the rights of all
           | entrepreneurs.
        
             | 93po wrote:
             | ah yes, because nothing screams 'free speech' like
             | interrupting dinner with a pitch for extended car
             | warranties. truly the hill to die on for entrepreneurial
             | rights. i say this jokingly but also with some truth
        
       | dmurray wrote:
       | This seems like the US catching up with the EU.
       | 
       | The normal complaint about the EU's approach to regulation is
       | that it's too vague and companies won't do business there in case
       | they're found in breach of the vague laws.
       | 
       | In practice, at least on this subject, this just isn't a problem.
       | I can't link to the directive that outlaws spam phone calls (it
       | predates GDPR) but the telecoms clearly get told to stop
       | facilitating them and yet I've never heard of a company that
       | claims they were erroneously barred from the market.
        
       | bityard wrote:
       | I _really_ wanted the headline to read "2600 phone providers"
        
         | latexr wrote:
         | A lot of people won't understand the reference. An explanation
         | or a link would be useful.
         | 
         | https://en.wikipedia.org/wiki/Phreaking#2600_hertz
        
           | jmhammond wrote:
           | This person is putting Hacker in hacker news
        
           | anitil wrote:
           | I'm one of today's lucky 10k
           | 
           | (ref: https://xkcd.com/1053/)
        
             | ornornor wrote:
             | 2600Hz, the frequency of the carrier tone. It's a reference
             | to phreakers of yore.
        
           | shiroiushi wrote:
           | This place is claimed to be "hacker news"; an explanation of
           | the significance of the number 2600 shouldn't be necessary.
           | :-)
        
         | RHSeeger wrote:
         | That's how I read it, originally. And my thought was "they're a
         | phone provider now? That's kind of ironic"
        
           | BLKNSLVR wrote:
           | I'd sign up in a second, they'd do shit right.
        
       | MyFirstSass wrote:
       | I'm in Northern Europe and lately spam calls, and especially
       | spoofing from random peoples numbers have become so bad i know
       | multiple who stopped taking any calls, or even changed their
       | phone numbers because they got too many calls, or angry people
       | called them because their number was spoofed.
       | 
       | To me the whole system is archaic - i know gen z would never ever
       | take a call from someone they don't know, or even call each other
       | - it's simply not something you do - it would be like reading
       | your spam mails.
       | 
       | And i'm coming to the same conclusion, answering random people is
       | naive.
       | 
       | Practically we need something new though.
        
         | SoftTalker wrote:
         | Yeah I'm old enough to almost be a boomer and I don't answer
         | the phone if the caller is not in my contacts.
        
           | analog31 wrote:
           | I _am_ a boomer, and I don 't answer the phone. "If it's
           | important, they'll leave a message."
        
             | SoftTalker wrote:
             | And if it's _really_ important they'll send a letter.
        
               | imoverclocked wrote:
               | And once they have done that in triplicate, I _might_
               | answer the phone.
        
               | canucker2016 wrote:
               | I'm with all of you - not in contacts, not gonna pick up
               | the call.
               | 
               | But I read about a situation which would probably open
               | the doors a bit...
               | 
               | see https://toronto.citynews.ca/2024/12/02/toronto-
               | public-librar...
               | 
               | A girl got lost. She wanted to call her mom, but the girl
               | had left her phone at home. So she went to the library to
               | phone her mom. The librarian refused to let the girl make
               | a call. [N.B. Yes, the librarian got in hot water for
               | that move]
               | 
               | The girl eventually convinced a stranger to let the girl
               | call her mom using the stranger's phone.
               | 
               | The mom, who was frantically trying to locate her
               | daughter, took the call even though it was from an
               | unknown number.
               | 
               | How many people would make an exception in that case of
               | an unknown number calling?
        
               | MichaelRo wrote:
               | >> The mom, who was frantically trying to locate her
               | daughter, took the call even though it was from an
               | unknown number.
               | 
               | >> How many people would make an exception in that case
               | of an unknown number calling?
               | 
               | Duh! What a stupid question. Almost everyone in extreme
               | distress due to losing their child would take anything,
               | call, stranger knocking at the door, medium talking to
               | the ether. Anything! :)
               | 
               | I get this is an Idiocracy-level type of question: "If
               | you have one bucket that contains 2 gallons and another
               | bucket that contains 7 gallons, how many buckets do you
               | have?"
        
               | canucker2016 wrote:
               | That's the point - all the people who said, "Not in
               | contact list, do not pickup" (including me), did they
               | think about an exception list?
               | 
               | I know I didn't. Short-sighted reaction after getting
               | inundated with mandarin-speaking spammers.
               | 
               | I don't know what the globally correct answer is. But
               | "never pickup" seems too extreme (even if the person,
               | calling on the unknown number, leaves a voicemail, if you
               | can't reach them with a return call, what then?)
        
               | MichaelRo wrote:
               | Well at least where I live, the obvious exception to
               | "don't pickup unknown numbers" rule is shipping services.
               | Some of my online orders will arrive by courier and their
               | drivers will call me when they arrive near my flat so I
               | go out and pick my package. Completely unknown random
               | numbers although companies do have the option to
               | associate phone numbers with caller ID so I can see it's
               | a delivery service. But by some reason (cost,
               | convenience, no idea), they don't.
               | 
               | I can usually infer from the fact that I made an online
               | order, sometimes they'll send me an SMS prior to sending
               | but not always. Anyhow I did have my share of picking
               | spam calls because of the necessity to ignore the "no
               | unknowns" rule while expecting a package.
               | 
               | Overall I don't get that many calls yet that I'd have to
               | configure the phone to reject ALL numbers not in the
               | phone book. But call spam is definitely increasing, along
               | with plain scam. I almost got my card stolen by a post
               | office spoofing scam. And recently my bank cancelled my
               | card and had to get a new one after someone from US tried
               | to buy jewelry with it (I live in Romania) - probably
               | leaked from one of the many online services I pay for.
               | Now I switched to single-one-time-use cards from Revolut
               | for all non-recurring payments, unfortunately it's too
               | much of a hassle to do so for recurring ones. And with
               | increasing security vulnerabilities my only protection is
               | separate bank accounts and keeping only small amounts of
               | money on the account linked to the debit card. No credit,
               | only debit.
        
               | GoblinSlayer wrote:
               | >The girl eventually convinced a stranger to let the girl
               | call her mom using the stranger's phone.
               | 
               | She could send an SMS.
        
               | nkrisc wrote:
               | All the important stuff comes by either certified mail or
               | a legal process server.
        
               | Fade_Dance wrote:
               | I only accept and send Horde Mail.
               | 
               | A personalized Viking Raider takes your package on a saga
               | to your chosen destination, looting and pillaging on the
               | way while yelling battlecries and occasionally throwing
               | an axe.
               | 
               | Extra charge if longboat is required.
        
               | nmeagent wrote:
               | Yeah, but I bet they just pass any resulting weregild
               | right back on to the customer...
        
             | jfengel wrote:
             | "When you hear the beep, please hang up and send me a
             | freaking text."
        
             | charles_f wrote:
             | Though I deactivated my voicemail cause I was tired of
             | getting spam on it.
        
               | analog31 wrote:
               | Admittedly, I have to let some things through because I'm
               | a freelance musician and if I don't take a call, the
               | client will move on to the next person on their list. But
               | at least leaving a voice mail means the caller doesn't
               | know if they've reached a live line or not.
        
         | pavel_lishin wrote:
         | > _And i 'm coming to the same conclusion, answering random
         | people is naive._
         | 
         | Which is why people who pick up are _great_ targets for
         | whatever garbage is being peddled.
        
         | stuckkeys wrote:
         | I get at least 10 calls a day lol. They are all from India.
         | Insurance scams, life insurance scams, you name it. I had to
         | switch to only accept calls from known numbers. The rest are
         | just sent to voicemail. I will probably miss on something
         | important, but I have had it.
        
           | ajorgensen wrote:
           | I recently did the same thing, as 95% of my incoming call
           | volume in a week was spam calls. It's been great. The
           | friction I feel is when interacting with ephemeral contacts
           | like contractors, etc. I've had to try to be diligent about
           | adding them as contacts if I expect a call back, or hoping
           | they leave a voicemail.
           | 
           | It's sad there really isn't much you can do about it. I tried
           | do-not-call lists, answering and telling them to stop calling
           | me, reporting them - all was apparently a waste of time.
        
             | TheRealDunkirk wrote:
             | In our modern world, every last vestige of trust is being
             | abused. Government bureaucracy is an increasingly-visible
             | problem, and a lot of it is insulation to protect lobbied
             | interests, but some of it is a good-faith reaction to the
             | way various actors abuse trust in a market. Eventually,
             | there will be no trust left in society, whether due to law
             | or personal technology. Apple would do well to take the
             | lead on better ways to handle this on the personal side.
        
           | blackoil wrote:
           | We need better control in the phone. In your case blocking
           | all calls from India will help.
        
             | charles_f wrote:
             | They show up as a local number though
        
               | stuckkeys wrote:
               | Yeah. All local numbers haha. Spoofed the hell out.
        
               | bombcar wrote:
               | This is why you have a cell phone whose area code has
               | nothing to do with the one you live in.
               | 
               | And then block all calls from the same area code as your
               | cell phone.
        
               | kevin_thibedeau wrote:
               | This is the way. But get a secondary GV number with your
               | area code for handing out as a burner number.
        
           | spacecadet wrote:
           | I pick them up on purpose, bate them, waste their time, call
           | them back, waste more time. It can be fun sometimes, had one
           | hanging on me the other day, I was laughing so hard. "Stop
           | calling us!", "Stop calling you?! Bro stop calling and
           | scamming people!" lol... Im also always looking out for AI
           | phone systems as well. It's real fun messing with those,
           | specially when you can get them off the rails.
        
           | BehindBlueEyes wrote:
           | yup, anyone who knows me knows to email if they want a reply,
           | and that I only take calls by appointment. Leave a message
           | and I might call back, otherwise my phone's not on me,
           | doesn't ring if the caller isn't in my contacts and doesn't
           | even have cell reception most of the time.
        
         | eightysixfour wrote:
         | I've wondered more than once if our contact information should
         | be more like Apple's hidden emails - generated for the specific
         | person or business we want to be able to contact us, and
         | revocable - with a public fallback which is _expected_ to go to
         | a voicemail of some sort.
        
           | rungeen__panda wrote:
           | My personal data has been part of 2 major leaks so I'd
           | definitely pay for this feature. I already use a service
           | which generates random emails and forwards it to my primary
           | email address so having such a service for phone numbers
           | would be a great idea.
        
           | LoganDark wrote:
           | I use Firefox Relay, it's great. (Unique email address for
           | each website)
           | 
           | Unfortunately some businesses have started marking them as
           | spam because they don't like not having the direct personal
           | email of each user
        
             | musicale wrote:
             | It is an immutable law of commerce that any effort (be it
             | legal, technical or otherwise) to protect people from
             | obnoxious and/or harmful behavior by businesses will be
             | fought tooth and nail by obnoxious and/or harmful
             | businesses.
        
             | pembrook wrote:
             | That has nothing to do with it.
             | 
             | Businesses block fake email generators because they're
             | overwhelmingly used by fraudsters/spammers/etc trying to
             | abuse systems.
             | 
             | Anybody who's ever run an internet service that allows open
             | registration or has a free plan knows this the hard way.
        
               | LoganDark wrote:
               | Exactly. They want to only have direct personal emails so
               | that if someone is a spammer they can easily be
               | blocked/banned. And so that there are consequences for
               | spamming. This is sort of the same principle as KYC.
        
         | tarboreus wrote:
         | I read my spam mails. Google dumps 90% of non-Google or MS
         | domains in there.
        
           | dicknuckle wrote:
           | What a weird generalization. I've had no issues receiving
           | email from plenty of other domains.
           | 
           | On the flip side, it only took me a few days to fix my
           | friend's business domain so they could send emails to Gmail
           | users.
        
         | irjustin wrote:
         | > And i'm coming to the same conclusion, answering random
         | people is naive.
         | 
         | In Singapore, they've enacted SMS identifiers and you've got to
         | register your company to send SMSes via shorthand.
         | 
         | Looks like we'll want to do the same to general phone numbers.
         | If I knew my bank or a government office was calling me I'd
         | happily answer.
         | 
         | But 99% of the time it's robo callers claiming to be the bank
         | hahaha sigh.
        
         | marcus_holmes wrote:
         | GenX here and I'm the same - I always hang up on an unknown
         | caller, and consider calling someone without texting first to
         | be rude.
         | 
         | I don't think it's a generation thing, I think it's that what
         | we generally consider normal has changed, but that some people
         | got left behind in the old normal.
        
           | dcow wrote:
           | It's definitely not rude to call someone without asking
           | first. If you don't want to answer the call then don't and if
           | it's important I'll text or leave a voicemail.
        
             | aydyn wrote:
             | Actually, it is rude nowadays. You dont call a personal
             | line if that person doesnt know your number. You send a
             | text.
        
               | dcow wrote:
               | That's completely different.
        
           | pasc1878 wrote:
           | This will cause problems with many things.
           | 
           | Delivery Drivers/taxis use their own phones to tell you if
           | their arrival times will change.
           | 
           | Medical calls can come from personal phones.
        
             | tokai wrote:
             | Will cause? We are a lot of people doing that right now,
             | and its working fine,
        
           | exploderate wrote:
           | > I don't think it's a generation thing, I think it's that
           | what we generally consider normal has changed, but that some
           | people got left behind in the old normal.
           | 
           | Isn't that the definition of a "generational thing"?
           | 
           | Now I have to think every time, is this someone I have to
           | text first? Or do they consider texting then calling
           | redundant? Anyhow, I think both are important communication
           | techniques, adults should be able to do remote direct verbal
           | and async written.
        
             | ghaff wrote:
             | I take "generational" to mean different behavior patterns
             | in different current generations. Of course, behaviors and
             | norms can also change for most people over time.
        
         | Semaphor wrote:
         | I (in Germany) still wonder why I'm lucky. I'm not complaining,
         | I'd like to keep it this way. But my phone number is relatively
         | ancient, as it's still the same I got with my first phone
         | around 22 years ago (maybe almost exactly? I think I got it for
         | Christmas when I was 16 :D), and it even was included in the
         | Facebook leak a while ago.
         | 
         | After the FB leak, I got a maybe 6-8 spam calls over the next
         | month, and that was it again. It's _maybe_ 1-2 per year, and
         | they are easy to recognize because they call from different
         | countries.
         | 
         | I thought it was maybe Germany having stricter regulations, but
         | people on Reddits /r/de _do_ complain about spam calls, so no
         | idea.
        
           | nielsole wrote:
           | I think I've not had a single spam call in more than ten
           | years. (Also Germany)
           | 
           | Whenever I get a temporary number for the US I get spam SMS
           | and calls.
        
             | Izkata wrote:
             | In the US, I've had my number for about as long as GP and
             | get something like one spam call every couple of months.
        
             | patrickmcnamara wrote:
             | I get spam on my landline about once a year in Germany. It
             | woke me up from a nap yesterday. :(
        
               | Towaway69 wrote:
               | I haven't had a landline for nah on 15 years - well not
               | one connected since it remains a requirement to have one
               | if you have DSL at home in Germany.
               | 
               | Occasionally I check the caller list on my dsl box -
               | probably low single figure spam calls per year.
        
           | Sweepi wrote:
           | I agree.
           | 
           | On this front, the Bundesnetzagentur (https://www.bundesnetza
           | gentur.de/DE/Vportal/TK/Aerger/start....) does its job quite
           | well, for decades at this point.
        
           | ghaff wrote:
           | Experiences seem to differ a lot. In the US, I only have a
           | cell phone so I have to give out the number and I only get
           | junk calls once a month or so. It's certainly not in the
           | disable incoming calls category. (Although I also suspect
           | that different people have different tolerances and different
           | perspectives on people being able to reach them from possibly
           | unknown numbers.)
        
         | Grimblewald wrote:
         | Easy, call via some voip implementation or another i often have
         | internet access when i dont have phone service, not rarely have
         | service without internet and therefore voip is already more
         | relible. Moreover, its also quite clear who is calling me, so
         | spoofing isn't viable. cellular based calls are dead and belong
         | buried.
        
           | jalk wrote:
           | Can you elaborate on how using a VoIP client, makes it clear
           | who is calling?
        
         | eleveriven wrote:
         | Maybe the future of communication is less about traditional
         | calls and more about apps or systems where verification is
         | baked in...
        
         | harrall wrote:
         | Phone calls now produce JSON Web Tokens that identify users
         | with cryptographic signatures. This was codified around 2018 by
         | the IETF, SIP Forum, and ATIS.
         | 
         | So the public phone system now supports it, but the problem is
         | that not all providers support it yet, which fundamentally
         | weakens the system. Of course, you can't just add a new
         | "protocol version" to an over-100 year old phone system with
         | zero time to do a migration.*
         | 
         | But now that it's been a few years, we are reaching a point
         | where, at least for the US, the FCC wants to ban any provider
         | who hasn't added support.
         | 
         | *simplification
        
           | derekp7 wrote:
           | Are the signatures available to the end user? I would love to
           | set up a call screener that only accepts verified calls, as
           | most spam uses spoofed numbers. I'm assuming that the major
           | players implement the protocol at least .. I'm ok if the
           | filter rejects things that aren't real land lines or cell
           | phones.
        
             | wolrah wrote:
             | > Are the signatures available to the end user?
             | 
             | That's up to your carrier.
             | 
             | In general "hosted" services will hide the actual token
             | from the end user, though they may offer either filtering
             | features or the ability to tag calls in the Caller ID based
             | on their signature.
             | 
             | Trunking services designed to feed in to a customer-
             | controlled PBX will usually offer either the same sorts of
             | filtering/tagging or complete passthrough of the token.
        
           | nsporillo wrote:
           | This is only possible if the call transits through all IP
           | networks. If the call at any point goes over TDM, and out of
           | band shaken is not implemented, then the signature is lost.
           | 
           | End to end authenticated calls is the ideal state, but I
           | don't think we're fully there yet.
        
             | harrall wrote:
             | Definitely not even close to fully there yet but getting
             | the VoIP providers to do it is an important step.
             | 
             | Rolling this out is like when the world first rolled out
             | DKIM/SPF for email. You need to reach a critical mass of
             | adoption before the data is useful.
        
         | usr1106 wrote:
         | Which country? I am in Finland and have had the same number for
         | over 20 years. It is publicly listed. I receive maybe 1-2
         | marketing calls a month and less than one SMS scam per year. I
         | am somewhat restrcitive filling in my contact details when I
         | don't expect any real business. I only use deposable email
         | addresses, but that should be completely unrelated.
         | 
         | The last "Microsoft" support call was years ago.
        
           | sandos wrote:
           | Sweden here, and I get less than one spamm call per year I
           | would say, likely from abroad since in Sweden you can easily
           | opt-out of marketing calls, except from companies where you
           | are already a customer, which can be annoying enough.
        
             | Symbiote wrote:
             | Similar in Denmark.
             | 
             | My work mobile number is listed on the company website. I
             | need to answer unknown calls from anywhere in the world,
             | although I only get them every two months or so.
             | 
             | I can easily look through my whole call history. This year
             | I seem to have had about six spam calls, and for the first
             | time I bothered to work out how to block a number on
             | Android -- three of the calls were from the same number
             | within a few days of each other.
             | 
             | I'm curious how this works in the USA for people that need
             | to answer work calls -- does the receptionist at a large
             | company find 9 out of 10 calls coming in are spam? In some
             | countries there are specific ranges for different types of
             | numbers (all UK mobile phone numbers begin with 7, all
             | numbers beginning with 3 are businesses/etc) which allows
             | the spammer some basic filtering, but that's not the case
             | in the USA.
        
           | Shinchy wrote:
           | Here is the UK it is very common, I must get 4-5 a week and I
           | am also very cautious about who I give my number to.
        
           | mschuster91 wrote:
           | > Which country? I am in Finland
           | 
           | That's your answer right there. Finland is a small country
           | with a _very_ niche language of just about 5M people - it 's
           | too expensive to teach people Finnish good enough to
           | convincingly scam off the elderly, not enough marks to return
           | that investment, and you need a sizable population of poor
           | and desperate/dumb people to act unknowingly as money mules.
           | 
           | In contrast, for English language scams, you got 340 million
           | Americans, 68 million Brits and dozens if not hundreds of
           | millions of people speaking primarily English in former
           | colonies (India, Australia) that are potential marks. And to
           | make it better for Indian scammers, people there are already
           | used to Indian call center accents so their alarm bells don't
           | go off immediately.
           | 
           | For German language scams, it's 84M in Germany, 9M in Austria
           | and 4.4 million German speakers in Switzerland. For us, it's
           | mostly scams based in Turkey, because there are a lot of
           | Turks who learn German because they have relatives here or
           | their parents had a stint in the 60s-90s.
        
             | mgkimsal wrote:
             | We've also had a couple generations of folks trained to
             | treat 'foreign' sounding speakers as authoritative, due to
             | most call center and support work being shuffled to non-US-
             | based places. Calling a 'local' cable company and getting
             | someone in Phillipines or India giving support is the norm,
             | and many folks are now accustomed to giving details and
             | account authorization for things to people who sometimes
             | can't form coherent or natural-flowing sentences.
        
           | eitland wrote:
           | Norwegian here.
           | 
           | Just read [1] that our local telecom authorities (NKOM)
           | report good progress when it comes to preventing people from
           | abusing Norwegian telephone numbers to spam/scam Norwegians.
           | 
           | [1]: https://www.tek.no/nyheter/nyhet/i/jQgEl0/nytt-digitalt-
           | skjo...
        
         | alex_duf wrote:
         | In France since the first of October you can't spoof a French
         | phone number anymore. (Edit: at least with the existing ways of
         | spoofing. I'm sure it's a matter of time before someone hacks
         | an operator and signs their calls through them.) Anecdotally, I
         | haven't had any spam call.
         | 
         | French link: https://www.fftelecoms.org/nos-travaux-et-champs-
         | dactions/ca...
        
         | ghaff wrote:
         | >To me the whole system is archaic - i know gen z would never
         | ever take a call from someone they don't know, or even call
         | each other
         | 
         | I suspect folks in Gen Z are also less concerned with calls
         | from medical/emergency/etc. services. That said, habits have
         | certainly shifted. With very few exceptions, I'm not going to
         | make a personal call out of the blue at this point.
        
         | nickpsecurity wrote:
         | I get up to ten a day or something like that. It used to be a
         | smaller number of actual people. I'd answer it to listen to
         | them, counsel/encourage them, and tell them about Jesus Christ.
         | Even the scammers might in rare cases change their lives.
         | 
         | They're almost all AI calls now. The AI's force a specific
         | progression, are rude, and will argue with you. Some are
         | programmed to claim to be human. It's usually the same AI's
         | selling the same products connecting me to the same
         | telemarketers. Some know my voice.
         | 
         | I can't stand robocalls because nothing good comes from it
         | either way. I don't get to encourage new people. Their sales
         | hurt by contacting the same people for stuff they've already
         | been disqualified for. If I heard new offerings, I might buy or
         | donate. For example, one was St. Jude's reminder which I
         | responded to on their web site.
         | 
         | Others are taking action. There's regulatory penalties for
         | repeated calls, calls outside a certain time, etc. You need to
         | be on the do not call list to be sure. You can send the
         | companies a cease and desist or a lawsuit in small claims under
         | the TCPA. There's law firms semi-automating that, too. If in
         | the U.S., use that if they keep harassing you.
        
         | rtkwe wrote:
         | One day years ago back when our desks still had phones on them
         | someone called back and they had spoofed my desk number as
         | their call back. Took a bit to get down to that because I had
         | no idea if it was someone in the company or not trying to reach
         | me. (We checked into to desks at the time I think so the number
         | could have been forwarded or listed as mine for the day at the
         | time I think)
        
         | TeMPOraL wrote:
         | The problem is _not_ that the phone system is old or
         | "archaic", or that it uses old technologies - rather, the
         | system is as bad as it is, because it's been ravaged by a
         | cancer - a cancer on modern society known as _advertising_ [0].
         | 
         | All of this has happened before, and it will happen again.
         | 
         | Any new media, any form of communications we invent, develops
         | this cancer as it grows into mainstream awareness. The more
         | people a new tool can reach, the more rewarding it becomes to
         | marketers and salesmen, who all flock to it - and as they do,
         | they accelerate the growth of the medium while also displacing
         | and degrading the intended/legitimate usages of it. Soon
         | enough, the medium turns into barren wasteland full of threats
         | to users' sanity and wallets. Only once it goes so bad that
         | people stop using the medium, and/or find a better alternative,
         | do things get better - the cancer dies off as its nourishment
         | supply, i.e. the audience, goes elsewhere. But the disease
         | follows them there. And, if didn't inflict terminal damage to
         | the old medium, chances are that old medium will experience a
         | second spring[1], albeit in a much more diminished shape,
         | becoming a niche hobby or internal technical tool[1].
         | 
         | Advertising is what destroyed AM/FM radio (remains a niche).
         | It's what destroyed outdoor information displays (now existing
         | only to show ads). It's what denies us beautiful vistas (all
         | obstructed by billboards). It's what killed OTA TV, then cable
         | TV[2]. It's what killed e-mail[3]. It's what killed the phone
         | system, and it's what will kill any new thing we move to.
         | 
         | This problem will not go away until we start treating the
         | actual disease - advertising. And by treating I mean the
         | equivalent of radiation therapy[4]; anything else, anything
         | narrowly targeted, leaves space for the disease to come back
         | with extra force - the line between "outright scam" and
         | "legitimate communication" is fuzzy, and salesmen and marketers
         | are _very creative_ at blurring it further.
         | 
         | And no, adding crypto (the legitimate kind) to the mix -
         | authentication protocols, encrypted handshakes, whatnot - will
         | not help, for the same reason your immune system isn't of much
         | help against real cancer either. Sure, it'll get harder for a
         | random Joe the Scammer to do their fly-by-night salesmanship,
         | but advertisers in general can afford to implement all the
         | schemes marking them as AAA tier 1 legitimate communication.
         | 
         | After all, if you look at the web, who's actually pushing most
         | of the security stuff? Unsurprisingly, _biggest players in
         | adtech_. Improving the medium 's immune system is in their
         | interest - they're still invisible to it, and getting rid of
         | the most obnoxious scams secures their own ability to feed on
         | all of us.
         | 
         | --
         | 
         | [0] - Well, kinda. It also includes bits of activities
         | classified under "sales" and "marketing". I think the closest
         | term encompassing them all might be "marketing communications",
         | but "advertising" as understood by regular people covers most
         | of it.
         | 
         | [1] - In rare cases, it may turn into a kind of "zombie mode",
         | a blob of glowing radioactive mutated cancer, able to live out
         | of background cosmic radiation, or such. I mean, how else can
         | you describe the Fax system? You plug it in, wait a moment or
         | three, and suddenly it starts spitting out ads!
         | 
         | [2] - The prime example why paying doesn't protect you from the
         | disease. Once medium contracts advertising, the option to "pay
         | instead of seeing ads" quickly turns into "pay and see ads
         | anyway", and then "fuck you, pay more and see _even more ads_
         | ".
         | 
         | [3] - No, spam filter only catches the worst of it.
         | "Legitimate" advertising still fills most of everyone's
         | inboxes, which is a big reason why people flock to closed,
         | gate-kept alternatives.
         | 
         | [4] - Or nuking it from orbit. Pick your own favorite
         | exaggerated metaphor; it's the only way to be sure.
        
       | demaga wrote:
       | This is the change I'd like to see in the world! Way to go USA
        
       | colechristensen wrote:
       | I got three spam phone calls in the span of 5 minutes today. Two
       | of them with the exact same recorded message.
       | 
       | Anybody know if there is some program where I can get compensated
       | for this harassment? (I vaguely remember of hearing about some
       | program)
        
       | wbsun wrote:
       | I've decided to only receive calls/msgs from my contacts. On
       | iPhone, you can do it by "Silence Unknown Callers". Instead of
       | pretending I can ignore the spam calls, I'd rather take the risk
       | when something super important are coming from an unknown
       | number...
        
         | pavel_lishin wrote:
         | Not really an option for me - my child's care providers may
         | call me from an unexpected phone number, plus the occasional
         | doctor phone call from a number that's not the same one I call
         | to schedule appointments, etc.
        
           | ses1984 wrote:
           | Can't they leave voicemail? Spam basically never leaves
           | voicemail.
        
         | ars wrote:
         | That only works if you have no family. Because you risk an
         | emergency provider being unable to reach you if something
         | happens, or even something as simple as your kid/spouse losing
         | their phone and trying to call you from a borrowed phone.
        
       | kussenverboten wrote:
       | It can't happen too soon. When/if it does happen I will need to
       | unblock the 1000 numbers that called me repeatedly. At one point,
       | I wanted to block the entire 202 area code. A feature I would
       | have appreciated would have been to have the ability to figure
       | out which block of numbers were allocated to that provider, and
       | then block all the numbers allocated to that provider
        
       | VOIPThrowaway wrote:
       | Most of us in this group failed to update our Robocall Mitigation
       | information five months ago and are doing it now.
       | 
       | Honestly, the bad actors are not in this list. Everybody in this
       | list has implemented rate limits per the previous filing and are
       | in compliance with other aspects of the FCC.
        
         | LarsAlereon wrote:
         | I saw a lot of companies that either recently ceased operations
         | or probably should have never registered in the first place.
         | Real bad actors aren't going to be silly enough to fail to file
         | their paperwork.
        
       | dpifke wrote:
       | It's crazy how slowly the FCC is moving on this:
       | 
       |  _WCB notified each Company on March 29, 2024, that its
       | certification was noncompliant with section 64.6305 because the
       | Company had failed to submit an updated RMD certification and
       | updated robocall mitigation plan by the February 26, 2024
       | deadline. WCB 's notification informed each Company that it must
       | submit an updated certification and updated robocall mitigation
       | plan in the Robocall Mitigation Database by Monday, April 29,
       | 2024. After this second deadline, the Companies still had not
       | updated their RMD certifications and robocall mitigation plans
       | with the required information; as a result, WCB referred each
       | Company to the Bureau to initiate removal proceedings._
       | 
       | 2,411 companies have been deficient since February. The FCC sent
       | them a strongly worded letter in March, giving then a new
       | deadline in April. Roughly seven months later, the FCC is finally
       | starting enforcement procedures.
        
         | Shank wrote:
         | > The FCC sent them a strongly worded letter in March, giving
         | then a new deadline in April. Roughly seven months later, the
         | FCC is finally starting enforcement procedures.
         | 
         | To me, they're trying to avoid any and all accusations that
         | they're moving unfairly quickly or terminating access without
         | appropriate consideration if people missed the notice or needed
         | more time to respond.
        
           | jfengel wrote:
           | That's generally how regulations work. Which means they're
           | always getting screamed at from two sides: one who thinks
           | they're going too slowly, and the other who thinks they're
           | abusive for doing anything at all.
        
             | codedokode wrote:
             | What I would do is I would simply open a new company every
             | time the old company is shut down.
        
           | NelsonMinar wrote:
           | Pretty sure most Americans would support the FCC taking swift
           | retributive action the very first day it was legal. These
           | companies didn't just accidentally miss the notice. They have
           | been active in profiting off of fraud for years and know
           | exactly what they are doing.
        
             | azinman2 wrote:
             | Either that or they're small shops that are running some
             | open source software, and don't have the chops to update
             | their stuff.
        
               | warkdarrior wrote:
               | This is the worst excuse ever. "We're hosting, routing,
               | and otherwise supporting spam/scam calls because of our
               | open source ethos."
        
       | cosmojg wrote:
       | The main reason I use a Google Pixel is because of its automated
       | call screening feature. I crank it up to maximum sensitivity
       | (screen all unknown numbers) and answer every call that gets
       | through because it's always a human, and it's never a spam call.
       | I'm surprised more smartphone companies haven't already
       | implemented similar features.
        
         | tantalor wrote:
         | I don't get why other phones don't do this. Is it complicated?
         | I think it just plays a recorded voice greeting. It's simpler
         | than a answering machine. There is no fancy AI or anything like
         | that.
        
           | Jeremy1026 wrote:
           | iPhones also have the ability to block unknown callers.
        
             | MBCook wrote:
             | Plus you can get apps with caller lists.
             | 
             | I have one from Verizon since they are my carrier. For free
             | it does an amazing job blocking spam calls. If I was
             | willing to pay (I'm not) it would tell me what kind of spam
             | call it is.
             | 
             | Not worth the price.
             | 
             | I still don't answer calls unless they're in my address
             | book or I'm expecting one. But I get very very few calls
             | anyway thanks to the app.
             | 
             | And they are allowed to leave voicemails, which they never
             | do. Real callers do if I get an unexpected genuine call.
             | 
             | Add in the features iOS has had in the last few releases to
             | be able to see transcriptions of voicemails, now live as
             | they're being left, and most of the hassle is gone.
             | 
             | The spammers trained everyone to stop answering. I
             | shouldn't have to do any of this. But it's better than it
             | was a few years ago.
             | 
             | Text is the new spam hell for me.
        
               | ornornor wrote:
               | > iOS has had in the last few releases to be able to see
               | transcriptions of voicemails
               | 
               | Never saw that
        
               | MBCook wrote:
               | It's had it for a few years for messages already left.
               | 
               | I think iOS 17 (last September) was when they added live
               | transcription as it was being left in the lock screen if
               | you press the icon to see it.
               | 
               | Or maybe it was 18 this September.
        
             | zamalek wrote:
             | My Nokia 3310 could do that. This actually answers the call
             | and asks the caller what they want, it then rings if the
             | call seems legit.
        
               | ornornor wrote:
               | How did that work?
        
               | zamalek wrote:
               | It simply rejected calls that lacked caller ID, which is
               | what I assume the GP meant by unknown callers. It wasn't
               | only Nokia either, every single phone that I have ever
               | owned has been able to do this. Its right there alongside
               | novel features such as "sending a text" or "making a
               | phone call."
               | 
               | If you meant the Pixel feature then there are probably
               | lots of videos and posts covering it.
        
               | ornornor wrote:
               | > This actually answers the call and asks the caller what
               | they want, it then rings if the call seems legit.
               | 
               | I thought you meant you could do that on your OG 3310 so
               | I was curious.
        
           | dicknuckle wrote:
           | It doesn't play any kind of greeter. Seems to be an online
           | database of spam numbers, I receive calls marked as Spam with
           | a big red exclamation mark. it's not as simple as blocking
           | any calls that aren't already contacts. I could never use
           | that professionally.
        
             | tantalor wrote:
             | I'm talking about "automated call screening feature"
             | 
             | https://support.google.com/phoneapp/answer/9118387?hl=en
             | 
             | > Call Assist answers the call and asks who's calling and
             | why
        
           | Cthulhu_ wrote:
           | Doesn't it involve sending the phone number that calls you to
           | an online service? I can imagine that has big privacy
           | implications.
        
             | GoblinSlayer wrote:
             | What is a privacy implication when literal spam farms
             | already know everything about you?
        
             | hypeatei wrote:
             | Telcos already keep this information and Google having it
             | as well doesn't really change much. Both are going to sell
             | it plus give it up to law enforcement when asked.
        
         | NelsonMinar wrote:
         | The most important features of my Pixel phone are all the ways
         | it prevents me from getting unwanted phone calls and text
         | messages. It's pretty good at it.
         | 
         | We've allowed the entire telephone medium to get corrupted by
         | scams. It has been ruined.
        
         | Sabinus wrote:
         | Ah, so that's why I'm not experiencing the spam the other
         | commenters describe.
         | 
         | I wasn't aware Google didn't extend the service to other
         | phones, I wonder why that is? It can't be a hardware specific
         | feature.
        
           | razakel wrote:
           | >It can't be a hardware specific feature.
           | 
           | It is.
        
             | tantalor wrote:
             | Yes & no.
             | 
             | Automatic screening is exclusive to Pixel devices:
             | 
             | https://support.google.com/phoneapp/answer/9118387?hl=en
             | 
             | But I doubt there is any Pixel-only hardware involved.
        
       | coding123 wrote:
       | Just shut them all down for a few weeks to give this whole thing
       | some teeth.
        
       | atonse wrote:
       | To me the real evil is providers like Twilio that are happy to
       | not enforce this stuff cuz it makes them tons of money.
       | 
       | They're like the Facebook/instagram of SMS, talk a big game but
       | happily let all the stuff continue to happen.
        
       | kragen wrote:
       | Is there a list? I'd like to know if my SIP provider is on it,
       | ideally before it gets shut down.
       | 
       | Aha, the list was linked from the original URL, but dang
       | unfortunately changed it to the plain text news release
       | https://docs.fcc.gov/public/attachments/DOC-408083A1.txt which
       | doesn't link to the list. The original URL was
       | https://www.fcc.gov/document/fcc-could-block-over-2400-provi...,
       | which links to
       | https://docs.fcc.gov/public/attachments/DA-24-1235A1.pdf, which
       | lists the providers that will be shut down. And I'm happy to see
       | that my SIP provider _isn 't_ on it.
        
         | EVa5I7bHFq9mnYK wrote:
         | And mine is on the list .. and it's the only phone number I
         | have for all my banks and other accounts. Looks like I'm frakd.
         | And no, I'm not a robocaller, in fact I never used this phone
         | to call or text anything, just to receive texts.
        
           | rahimnathwani wrote:
           | The article says "Removal from the database means other
           | providers will be prohibited from accepting call traffic from
           | these providers."
           | 
           | So perhaps inbound calls and inbound texts will be fine?
        
             | EVa5I7bHFq9mnYK wrote:
             | Hope so very much.
        
               | ars wrote:
               | If they end up on this list they will shut down shortly
               | after, and you better find out if it will be possible to
               | transfer your number if that happens.
               | 
               | I would contact the provider and ask them their
               | intentions, and if you are not satisfied leave while you
               | still can.
        
           | ajb wrote:
           | The US has number portability - you should be able to switch
           | now and keep your number
           | 
           | However having said that, I'm not sure it will keep working
           | if the original provider goes bust. If it's the same as in
           | the UK, under the hood the implementation requires the
           | original owner of the number range to do forwarding. So it's
           | worth checking if the owner of the range of numbers
           | containing your number - often a different company - is on
           | the list
           | 
           | (Edited to add) Actually it looks like the US has a
           | centralised implementation:
           | https://10xpeople.com/blog/switching-carriers-and-
           | retaining-...
        
         | rob-olmos wrote:
         | Thanks for linking the list! I'm seeing "Sangoma U.S., Inc." in
         | it, which might apply to quite a few people & companies.
        
         | azinman2 wrote:
         | TIL there are thousands of voip/telco providers. I cannot
         | believe there are so many. How do they all stay in business, or
         | get their customers?
        
           | jampekka wrote:
           | Maybe with robocalls?
        
           | Cthulhu_ wrote:
           | Robocalls. That said, they're likely "virtual" providers,
           | which are in turn enabled by "Mobile Virtual Network
           | Providers", companies that sell telco-provider-as-a-service,
           | so that a virtual provider only needs to focus on sales,
           | marketing, first call customer support, and legal liability
           | but not the technical nitty gritty. I hope the FCC goes after
           | these MVNOs enabling them next.
           | 
           | (source: wikipedia and I worked in a small segment of the
           | mobile network operator market for a short while)
        
             | HPsquared wrote:
             | I wonder what fraction of economic activity passes through
             | these "wrapper companies".
        
           | IG_Semmelweiss wrote:
           | Same here.
           | 
           | I have some questions 1) are these telcos effectively pass-
           | thru operators for actual spammers ? in other words, just a
           | paper entity working with 1-2 customers ?
           | 
           | 2) Do these VOIP providers act as resellers for the big
           | telcos ? If yes, how does the telco contracting/onboarding
           | fail so hard at screening for bad actors as potential
           | customers (is there a law like KYC for them at all ?)
           | 
           | 3) Finally, once onboarded don't the big telcos have some
           | incentive to boot bad actors from their busy networks ?
        
           | FollowingTheDao wrote:
           | > How do they all stay in business, or get their customers?
           | 
           | They are created/supported by the robocallers.
        
             | flyinghamster wrote:
             | And it's been going on for years. Years ago, when I had a
             | landline, I started to notice that a lot of spam calls came
             | from the same area codes and prefixes. A quick trip over to
             | telcodata.us showed that all of these prefixes/thousands
             | blocks were assigned to the same company, which had a web
             | storefront as a wireless provider but didn't really provide
             | cellular service. Apparently, nothing has changed.
             | 
             | ETA: _Whew_ , my SIP provider isn't on the list.
        
           | ensignavenger wrote:
           | Many of these small voip providers the voip service is a
           | small portion of their overall business. They may be a small
           | ISP, reselling voip as an add on to internet services. Or
           | they may be a small MSP marketing services to businesses in
           | their area, and VOIP is just one small part of their overall
           | package. If you are already marketing to the customer,
           | providing customer service, billing, and even onsite support,
           | why not add an additional service like VOIP, even if it alone
           | isn't all that profitable? Even if you are only breaking
           | even, having the service in house can save you time and money
           | troubleshooting when a customer call you up and says they are
           | having problems making phone calls and their third party VoIP
           | service support is blaming the network...
        
           | kragen wrote:
           | You can become one yourself this week if you install Asterisk
           | on an obsolete PC in your closet and plug one or more phone
           | lines into a "telephony interface card". You don't have to
           | stay in business.
        
           | naet wrote:
           | My local ISP offers VOIP.
           | 
           | For a long time the area was serviced by AT&T, who probably
           | started with phone lines and then progressed over time to
           | dial up and then more modern cable / broadband. They probably
           | bundled in home phone service for many years.
           | 
           | When the local ISP built out all their gigabit fiber
           | infrastructure they probably felt they had to offer some kind
           | of phone service to compete, and went with VOIP since they
           | weren't going to build out a whole telephone network
           | infrastructure. I'd bet most people don't use it, but they
           | need to offer it to be viable for certain older customers
           | that don't want to give up their home phones.
           | 
           | I briefly set up a home phone on the provided VOIP, just for
           | fun and nostalgia, but it was pretty annoying with sometimes
           | getting disconnected and needing a manual power cycle to
           | reconnect so I stopped using it.
        
       | ezfe wrote:
       | I stopped getting junk calls about 3-6 months ago. Just election
       | texts (Massachusetts) but no spam texts or calls.
       | 
       | AT&T and Verizon (dual sim)
        
       | xivzgrev wrote:
       | Good. I hope AT&T is included in the notice - I get spam calls
       | daily
        
       | blindriver wrote:
       | why is this taking so long?
       | 
       | On another note, I want a phone that complete has no connection
       | to the phone system, ie. no phone number, but has cell
       | connectivity so that I can make data calls using whatsapp or
       | similar. Can someone please make this?
        
         | EVa5I7bHFq9mnYK wrote:
         | Sure, airalo, for example. ~ $5/GB
        
         | ac29 wrote:
         | Every major US cell carrier has data only plans and I'm sure
         | they exist in other countries too.
        
         | greentea23 wrote:
         | WhatsApp/Signal/Telegram require a SIM enabled non-VoIP phone
         | number available to receive SMS at all times in case they
         | decide to reverify you. Doesn't necessarily have to be the same
         | device, but still quite annoying.
        
       | nuker wrote:
       | I think most numbers are scavenged from shipping details. Just
       | delete or put an obvious fake phone number in address book of
       | your online shop accounts. Valid address and email is enough for
       | delivery.
        
       | domoregood wrote:
       | Would have been more poetic if it was 2600 phone providers
       | instead of 2400.
        
       | eleveriven wrote:
       | This feels like a long-overdue step, but it also highlights a
       | deeper issue: why were over 2,400 providers not compliant in the
       | first place?
        
       | jonathanyc wrote:
       | The vast majority of the scam or spam texts I receive come from
       | one provider: Bandwidth (https://www.bandwidth.com/). They
       | technically allow you to report phone numbers
       | (https://www.bandwidth.com/legal/report-a-phone-number/) but most
       | of the time they close my requests claiming that even though the
       | user is obviously running a pig butchering scam
       | (https://en.wikipedia.org/wiki/Pig_butchering_scam), they haven't
       | said anything that is technically illegal yet.
       | 
       | Once I reported some obviously fake collections calls; they kept
       | calling me and saying that I needed to respond to a "pending
       | matter" otherwise it would be "escalated." Bandwidth claimed this
       | wasn't abuse and was a legitimate collections business.
       | 
       | To me they're just a nuisance, but the elderly and other
       | vulnerable people have lost their entire retirement savings to
       | these kinds of scams (https://www.propublica.org/article/whats-a-
       | pig-butchering-sc...). It's not good that Bandwidth is abetting
       | this.
        
       | nixosbestos wrote:
       | I only use data-only SIMs and my only number is my voip number. I
       | use Zoiper on Android and it is only active when I make outbound
       | calls or have a pre-arranged call. (Voicemails are copied to
       | azure storage and emailed to me)
       | 
       | I got the last of my friends and close family on SMS on WhatsApp
       | and the "but why?" Immediately became "oh my god this is so much
       | better, I can use it on my computer?!"
       | 
       | Whatsapp calls are exempted from Do Not Disturb which my phone is
       | permanently in. I disable notifications from the Messaging app.
       | 
       | Literally never any spam calls or texts, ever. Life is good.
       | Everything else PTSN/SIP, SMS, MMS, RCS, it's ALL lipstick on a
       | really ugly pig.
       | 
       | Oh except shitty sites that think phone numbers are a good
       | verification mechanism and block VOIP numbers. Meanwhile I could
       | just go get an voice+data esim for next to nothing. Just stupid.
        
       | mikeocool wrote:
       | FWIW, my previous company is on that list -- they provide
       | telephony services as part of a CRM product (making robocalls via
       | the product would be very difficult, and very noticeable given
       | the scale).
       | 
       | The only reason they are in the Robocall Mitigation database at
       | all is because they briefly tried out a telephony provider years
       | ago who required registering as part of their setup process.
       | 
       | They now use a vendor who handles robocall mitigation and
       | registration in the database for them. Anecdotal, but it's
       | certainly possible that many companies on this list aren't
       | actually facilitating robocalls (though obviously, given the
       | number of calls I get, many are).
        
         | sdenton4 wrote:
         | That sounds.... Fine? I'm totally fine with some collateral
         | damage in this space - the crm can surely contact out their
         | telephony needs to someone who can actually keep up with the
         | regulations.
        
           | fuzzfactor wrote:
           | I think this could be some collateral damage from negotiated
           | rulemaking.
           | 
           | Seems to me that each time the FCC overhauls their (actually
           | the US citizens') airwaves, there's always more people that
           | want a piece than there were the previous time. Plus some of
           | the same old big players want more. In a big way.
           | 
           | The high-powered operators have the strong lobbying efforts
           | but this is a strict government agency and broadcasters do
           | not always get their way. So they have to go into
           | negotiations with flexible business models to build on what
           | they already have, or for new ventures.
           | 
           | The only thing the FCC has to bargain with is the airwaves
           | themselves.
           | 
           | So both sides make compromises until agreement is reached.
           | 
           | When the FCC will not budge, the business model must change.
           | 
           | Then the licensee comes back with a revised business model,
           | giving up some lucrative plans in exchange for the FCC to be
           | flexible also. If the FCC settles with good will after only
           | giving in a small amount to the operators' ambitions,
           | everything seems about as fair as it can be and things go
           | forward with only a "slight change" to accommodate the "new
           | normal".
           | 
           | All the FCC ever compromises is the airwaves themselves, even
           | if it's only a little bit. It never goes the other way.
           | Little by little the usefulness of the airwaves to the
           | citizens is chipped away at in favor of those who are more
           | empowered than ever to use the airwaves against the citizens
           | instead. And that's above and beyond the financial
           | implications.
           | 
           | Not just the airwaves. When a recognized greedy operator
           | (usually regulated) wants permission to blatantly rip off the
           | ratepayers more than ever (very obvious in the fine print),
           | any decent regulator catches it in the first draft and starts
           | negotiating it away ASAP before the public finds out how bad
           | it was really intended to be for them.
           | 
           | This bold-faced greed doesn't really slip past that many
           | regulators, it's just too extreme to begin with.
           | 
           | So basically _on behalf of the operators_ , the public
           | representative waters down the proposal to something they
           | think might have a chance for approval, without seeming _too
           | much_ like a complete public giveaway from the beginning.
           | 
           | And even then, when the idea is to get more money out of
           | everybody all the time, and more often too, everybody
           | understands that, plus it's one of the most common business
           | models that doesn't take any acumen at all.
           | 
           | But that way there's always the significant fraction of the
           | financially non-prosperous who could barely afford to
           | participate already and would be devastated by any rate
           | increase whatsoever.
           | 
           | Well that's who the compromises will made in the name of, so
           | the cost increases for the protected group (for those
           | relatively few poor citizens) can be held dramatically below
           | maximum levels. It sure looks good on paper and can be
           | pointed to as some real compromise.
           | 
           | As long as it is agreed that _everyone else_ can be ripped of
           | like never before, that will more than make up for it.
           | 
           | Only one side is negotiating in a way that can be taken to
           | the bank no matter what.
           | 
           | I think at one time cell carriers were negotiating to rip off
           | customers worse, and they couldn't get their way without
           | letting "competitors" use their networks like never before.
           | 
           | Which gave rise to the reseller gold rush until that niche
           | ended up being filled by a few major (usually decent
           | legitimate) marketers getting most of the true competitive
           | monthly consumer dollars. Resellers like Cricket or Metro
           | without their own radio towers, giving customers a slightly
           | better deal to use the same wireless networks owned by places
           | like AT&T, T-Mobile, etc.
           | 
           | Some would say better than no regulation at all, but I think
           | rule migration in this direction has allowed a well-crafted
           | robocaller to get operational more often than a competitive
           | new cellular reseller could ever do again.
           | 
           | And now there's hundreds if not thousands which have been
           | added to the list right under everybody's nose for years.
           | 
           | Who knew?
        
       | Suppafly wrote:
       | Good. Nothing of value will be lost.
        
       | sylware wrote:
       | Look at the bright side of things: nobody sane and not
       | pathologically naive, will answer an unknown number phone call
       | anymore.
        
       | TheRealPomax wrote:
       | I'll believe it when I see it, because the FCC is about to loose
       | all of its power.
        
       | boohoo123 wrote:
       | The real question, which is why these issues still persist, is
       | why the heck are people answering AND responding to these
       | robocallers. They're making money somehow or it wouldn't be
       | lucrative to keep doing it.
        
         | munk-a wrote:
         | People get scammed every day - especially older folks and non-
         | native speakers. There is a huge scam up here in Canada
         | targeting immigrants informing them that their passports are
         | being held by <local embassy> - the scam call isn't in English
         | to minimize how quickly it gets reported and seems to rake in a
         | fair number of folks.
         | 
         | It's really difficult to solve these problems through education
         | alone.
        
           | boohoo123 wrote:
           | from reading other comments apparently phone calls now
           | generate json web tokens to be authenticated, but loses the
           | jwt when switching over to tdm lines or coming from tdm. So
           | why not just only allow authenticated calls from sip/voip
           | lines to any destination and only allow calls from tdm to
           | tdm. it would rid any unauthenticated sip/voip calls and not
           | allow any spam coming from tdm lines to modern systems.
        
       | smcleod wrote:
       | How on earth do you end up with >2400 phone providers in the
       | first place? There must be a lot of profit being made off people?
        
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