[HN Gopher] 2400 phone providers may be shut down by the FCC for...
       ___________________________________________________________________
        
       2400 phone providers may be shut down by the FCC for failing to
       stop robocalls
        
       Author : impish9208
       Score  : 136 points
       Date   : 2024-12-11 18:41 UTC (4 hours ago)
        
 (HTM) web link (docs.fcc.gov)
 (TXT) w3m dump (docs.fcc.gov)
        
       | gs17 wrote:
       | The full title of "Over 2,400 Voice Service Providers Face
       | Removal for Failing to Comply with the Robocall Mitigation
       | Database Filing Requirements" is a lot more clear.
       | 
       | > Removal from the database means other providers will be
       | prohibited from accepting call traffic from these providers.
        
         | dang wrote:
         | Unfortunately that doesn't fit HN's 80 char limit. I've taken a
         | crack at it, but if anyone can suggest a better title, we can
         | change it again.
         | 
         | (Submitted title was "FCC Could Block Over 2,400 Providers from
         | Robocall Mitigation Database".)
        
           | zimpenfish wrote:
           | "2k4 VSPs face removal re: compliance fail re: robocall
           | mitigation DB filing reqs" is 80 but I'd say it was probably
           | a bit on the cheating side.
        
             | thaumasiotes wrote:
             | > 2k4 VSPs
             | 
             | As an English speaker, I'd interpret 2k4 as 2004, not 2400.
             | 
             | In Chinese that structure would mean 2400, though I don't
             | know how widely understood the K would be.
             | 
             | Where are you from?
        
               | gs17 wrote:
               | Yeah, it should be 2.4k in English. Can probably trade
               | the 's' in "reqs" for the decimal point.
        
               | whatsupdog wrote:
               | 2.4k has the exact same number of characters as 2400.
        
               | thaumasiotes wrote:
               | On the other hand, "2.4k" is inherently imprecise,
               | whereas you'd need "2400+" to be similarly imprecise.
               | 
               | You also save on the comma in "2,400".
        
           | jandrese wrote:
           | 2,400 telephone providers fail to stop robocalls, may be shut
           | down by the FCC.
           | 
           | I'm not sure if being removed from the Robocall Mitigation
           | Database is tantamount to being shut down, but it sounds like
           | it to me.
        
             | dang wrote:
             | Thanks! I've used that, reordered just a bit.
        
         | ksp-atlas wrote:
         | Yeah this headline smells of crash blossoms, I read "face
         | removal" as in the act of removing a face and I got confused
        
         | water-data-dude wrote:
         | Yeah, I had to read the HN title a few times before the meaning
         | clicked
        
       | tyingq wrote:
       | I have seen a significant decrease in the amount of spam
       | telephone calls over the last couple of years.
       | 
       | Is that what everybody else is seeing? That maybe Stir/Shaken is
       | actually starting to work?
       | 
       | I guess it could just be that generational social change... where
       | more people just don't take phone calls. So the ROI for spam
       | calls has reduced...
        
         | Ensorceled wrote:
         | It comes in waves; pretty much nothing for months and then 5+ a
         | day for the past few days.
        
           | tyingq wrote:
           | If it is that the ROI is just real unattractive for spam
           | calls now... I wonder if the waves are just new people trying
           | to spam for the first time. And taking a little bit of time
           | to figure out that it's not profitable.
           | 
           | If so that's not great. Because there's probably an infinite
           | supply of people ready to waste their money trying get-rich-
           | quick crap.
        
         | karlshea wrote:
         | Spam calls have decreased, spam texts increased.
        
           | op00to wrote:
           | Especially spam iMessage, which you'd think Apple would have
           | a good handle on. Always iMessage from a foreign number.
        
             | neom wrote:
             | surprised to read this, never had imessage spam once,
             | didn't know it was even a thing.
        
           | sumtechguy wrote:
           | I have had the opposite. I think it really just depends on
           | which lists your number is on.
        
             | kmoser wrote:
             | I tend to agree about the lists. I get a couple of spam
             | calls and texts a week, which seems to be much, much less
             | than what most of my friends get.
             | 
             | My father gets multiple spam calls every day. He lets them
             | all go to voice mail, so nothing about his behavior
             | encourages them to keep calling. Yet they keep coming.
             | 
             | I've had my cell number for about 15 years, and for another
             | 10 years prior it was a land line, so 25 years in total. My
             | father's cell number is only about 10 years old. So despite
             | having a much older phone number, I get way less spam calls
             | and texts than he does.
             | 
             | Part of that may be what lists we're on. Another reason may
             | be that for the past 20 years, when ordering things online,
             | 99% of the time I give a fake phone number. Companies claim
             | they want it in case there is a problem delivering your
             | order, but even before I started doing this, I never had a
             | company call about an order they couldn't deliver. Once or
             | twice they emailed me about an order they couldn't fulfill
             | (out of stock, etc.), but I do give them a legit email. The
             | 1% of the time I give a real phone number is when I'm
             | dealing with a serious transaction, e.g. a bank or
             | insurance or medical company.
        
         | loeg wrote:
         | I still get regular spam calls and spam texts. Maybe half the
         | texts are obvious scams (make $1000s a day from home reshipping
         | stolen goods) and the other texts are conversation starters
         | that shady telcos can explain away as plausibly harmless (but
         | are likely to be the first step in deliberate pig butchering
         | scams).
        
         | kisonecat wrote:
         | I don't feel like I've gotten fewer spam calls.
         | 
         | My favorite spam call was someone wanting to make a cash offer
         | on the Ohio State University building that my office is in.
        
           | SketchySeaBeast wrote:
           | "I tell you what, let's talk numbers. By the way, do you
           | happen to have an interest in bridges?"
        
         | x0x0 wrote:
         | I may be atypical because I started a company and unfortunately
         | used my personal cell is several places which got into sales
         | databases. And made a political donation.
         | 
         | For me, it got so bad (multiple calls per day) I've stopped
         | answering anything that isn't in my contacts already.
        
           | monkpit wrote:
           | > I've stopped answering anything that isn't in my contacts
           | already.
           | 
           | Isn't that what everyone does? Or is it just a millennial
           | thing...
        
             | hydrolox wrote:
             | I think it's mainly a millennial and gen z thing-- older
             | generations still answer all calls, at least those that
             | aren't into tech. I think it's just easier to realize that
             | anyone not in your contacts will either leave a voicemail
             | or text you if it's that important.
        
               | sumtechguy wrote:
               | We ignore it too. But I can tell the ones who do answer.
               | They get extremely irate if you do not pick up when they
               | call. As if it is their personal line to you and you
               | should drop everything for them. I dump them into
               | voicemail too.
        
             | reaperducer wrote:
             | That is only practical when you are young and life is
             | simple.
             | 
             | Get married. Start a business. Get sick. Buy a house. Have
             | children. Make interesting friends. Travel extensively.
             | 
             | Once life gets interesting, you start missing important
             | calls with that strategy.
        
               | dumbmrblah wrote:
               | I have all those things. If it's truly important they
               | will text or leave a voicemail if I don't pickup.
        
               | icehawk wrote:
               | The only thing I haven't done on this list has have
               | children, and I haven't yet missed an important call with
               | that strategy.
               | 
               | If it's important, they can leave an relevant voicemail.
        
             | dboreham wrote:
             | I'm several decades not a millennial and haven't answered
             | the phone since...before the millennium.
        
         | gs17 wrote:
         | I think it must vary a lot between numbers. My girlfriend gets
         | a huge amount of spam calls. I get almost none, and we're on
         | the same network. I do get a ton of spam texts though.
        
         | naravara wrote:
         | The robocalls are more rare for sure. But there's been a huge
         | uptick in shitty recruiters calling me with lowball offers for
         | shitty jobs. I've had to remove my phone number from my resumes
         | and delist it from indeed and stuff but it doesn't seem to be
         | helping. I don't know how they're finding me and they refuse to
         | tell me.
        
         | m3047 wrote:
         | I apologize for the commercial plug, but when I switched off of
         | CenturyLink and onto Ooma last year my robo / spam calls went
         | way down. Part of that is that they have some filtering
         | options, part of that is that I believe they provide telemetry
         | to something akin to NoMoRobo.
        
         | sooperserieous wrote:
         | About 7 weeks ago I picked up a new AT&T SIM to use for data
         | backup while my fiber connection was out. Never placed _any_
         | calls and only 1 text to my current mobile number to capture
         | the new number. I get 4-6 calls per day, most labelled "Spam
         | Risk". This period included the last couple of weeks of the US
         | election and the volume then was much higher from what I am
         | guessing was robo-war-dialing election campaigns.
         | 
         | Even though I'm in an older generation and prefer voice over
         | text I have adopted the habit of only picking up callers that I
         | know I want to speak to.
        
         | barryrandall wrote:
         | I've noticed a slight drop-off, but my phone is still useless.
        
         | insane_dreamer wrote:
         | I've seen a significant decrease in both calls and text in the
         | past months (though I haven't quantified it)
        
         | Animats wrote:
         | I get very little phone or SMS spam. All SMS spam gets replied
         | to with "STOP", which, for most of the SMS services, is a
         | strike against the spammer. I've been on the Do Not Call list
         | since it started.
         | 
         | Email spam is repetitive enough that the usual Thunderbird
         | filters work. If a spam email has an unsubscribe link, I click
         | on that and add the sender to the block list. If it doesn't
         | have an unsubscribe link, I try to find out which service sent
         | it and send them a notice of a CAN-SPAM law violation. The
         | usual suspects (Mailchump, SpamGrid, etc.) do terminate
         | accounts for that, to prevent being blocked themselves.
        
           | corytheboyd wrote:
           | > which, for most of the SMS services, is a strike against
           | the spammer.
           | 
           | Huh, didn't know that. I assumed that it was nothing more
           | than baiting a response, verifying that the phone number is a
           | hit.
        
         | jandrese wrote:
         | I've not been asked about my car's extended warranty for months
         | now.
         | 
         | I think the FCC finally shutting down just one or two blatant
         | bad actors made a massive difference in robocalls. It just took
         | them months (years?) to do it.
        
         | RajT88 wrote:
         | I had a huuuuuuuuuuge increase the past couple months (10-20 a
         | day). Almost all medicare fraud scams. They seem to be tapering
         | down a bit (2-5 a day). It's interesting, because they have all
         | my info (where I live, my full name, etc.), but somehow not my
         | age? Because if they knew my real age, they shouldn't be
         | calling me for medicare fraud scams... I wonder if maybe what's
         | happening is that the people selling leads lists for scammers
         | are willfully omitting age information, so they can charge more
         | for a larger list which is not obviously 50%+ garbage scam
         | leads for medicare fraud.
         | 
         | I also had an uptick in text spam (used to be very rare until
         | maybe 9 months ago, then it became about 1-2 a day, now it's
         | back down to just a few a week).
        
         | snailmailman wrote:
         | I still get multiple a day. Have had multiple a day for months
         | (maybe years? My call log doesn't go back far enough to know
         | for sure).
         | 
         | I can't block them because they are different numbers every
         | time, so I have _all_ unknown incoming calls set to go straight
         | to voicemail.
         | 
         | I don't even know what they are calling for. If I ever try to
         | answer there is only silence on the line. But I haven't even
         | done that in months- hoping the calls would eventually stop.
         | (They haven't)
         | 
         | One infuriating thing is that there is some sort of "verified"
         | checkmark in my call log for some numbers? Or maybe not
         | verified, but "valid number?" Why are they even allowing non-
         | verified calls through? It wouldn't _stop_ the problem, as 1 /4
         | of my spam calls have the icon anyway. But it would help,
         | surely.
        
           | gosub100 wrote:
           | I don't wish android didn't offer to block the numbers as
           | they are all spoofed.
        
         | delichon wrote:
         | I thought my girlfriend had abandoned me. My most frequent
         | phone call by far was from a nice sounding recorded lady
         | informing me that the extended warranty I never bought on a car
         | that I never owned was in danger of expiring and this was my
         | last chance to renew it. Ever. She would sometimes call me
         | three times per day with that message but I haven't heard from
         | her in months. I was afraid that my last chance had come and
         | gone, or that she is no longer that into me. But it's just the
         | FCC coming between us.
        
         | jabroni_salad wrote:
         | I haven't had a junk call since 2023 (aside from political
         | polling) but I receive a fake usps text from international
         | numbers pretty much daily.
         | 
         | google's messages app is pretty good at corralling them into a
         | spam folder but I do peep in there every now and then. I hope
         | that whatever provider is allowing these gets disconnected.
        
         | jeffbee wrote:
         | I haven't had to handle any scam calls or texts since I
         | switched to Android. I had no idea the feature was so
         | effective. They should advertise it more.
        
           | kmoser wrote:
           | Do you think having an Android phone has something to do with
           | the drop in scam calls/texts?
        
             | jeffbee wrote:
             | Yes, because the calls and texts get classified into a
             | "Spam & blocked" folder that I can go glance at if I feel
             | bored. Some feature of either Android or the Google Pixel
             | phone is doing this.
        
         | thephyber wrote:
         | My anecdote:
         | 
         | I get no calls anymore, but I attribute it to pruning where my
         | contact info is distributed and using the spam filters
         | available on call/text.
         | 
         | My father got (no hyperbole) 90 calls a day, consistently,
         | until I realized why he wasn't answering his phone. He had used
         | zero of the tools that the cell service provider and smartphone
         | OS made available to him. Additionally, he likes talking to
         | people, so he wouldn't be "mean" to tell callers/testers to
         | take him off their list.
        
         | 29834u98 wrote:
         | Exponential increase over the past decade. Currently I get 5-10
         | calls per day. I'll get the same robocall from the same LA
         | phone number (I've never lived anywhere near LA) three times a
         | day for a month advertising roof repair or some shit like that
         | (I don't own a home).
        
         | ChrisMarshallNY wrote:
         | I briefly saw a dropoff of spoofed calls, after STIR/SHAKEN.
         | 
         | I have a business line, and pretty much every call to it is
         | spam.
         | 
         | The spoofed calls have picked up again. It looks like
         | STIR/SHAKEN means squat.
        
       | zelon88 wrote:
       | Here's the link to the PDF;
       | https://docs.fcc.gov/public/attachments/DOC-408083A1.pdf
        
         | dang wrote:
         | Since there's a plain text version, we changed the url to that
         | instead. (Submitted url was https://www.fcc.gov/document/fcc-
         | could-block-over-2400-provi....)
        
       | blackeyeblitzar wrote:
       | PSA - use a free carrier lookup website to see where your spam
       | calls and texts come from. Mine mostly come from Bandwidth
       | (https://en.wikipedia.org/wiki/Bandwidth_Inc.), Sinch
       | (https://en.wikipedia.org/wiki/Sinch_AB), and other such
       | platforms with APIs. It appears these companies have very poor
       | anti abuse practices. When I contacted them for help they
       | basically refused to reveal how my number was obtained, what
       | their practices were in establishing consent, and did no more
       | than block one specific number each time from contacting me.
       | Sometimes they claimed they're just a wholesale reseller and have
       | no obligations to take more action. They didn't even respond to
       | my repeated request to preserve data and communications relating
       | to these repeated abuse cases. These companies should be shut
       | down and their executives should be personally fined.
        
         | aspenmayer wrote:
         | What's an example of these free carrier lookup websites?
        
           | blackeyeblitzar wrote:
           | Some example websites I got from a quick web search:
           | 
           | https://freecarrierlookup.com/
           | 
           | https://www.carrierlookup.com/
           | 
           | https://www.ipqualityscore.com/free-carrier-lookup
           | 
           | By looking up the carrier you can then find the right company
           | to complain to via their reporting process, if they have one.
           | And additionally you can file a report to the FTC and FCC
           | that mentions them.
           | 
           | EDIT: The idea is that you complain to the company whose
           | platform is sending you spam, the regulatory agencies at
           | https://consumercomplaints.fcc.gov/ and
           | https://reportfraud.ftc.gov/, your own cell phone carrier by
           | forwarding text spam to 7726, and that will result in actions
           | that hopefully will address that one situation but also
           | collectively reduce spam for everyone. Without identifying
           | which platform sent you the spam, you cannot know which
           | company to go complain to (they usually have a reporting tool
           | on their website). And you can name them in your complaints
           | to the FCC and FTC.
        
             | aspenmayer wrote:
             | I'm assuming that you search for the originating phone
             | number of spam callers? It was unclear to me from context
             | how this would help in the manner you suggested, for
             | blocking or reducing spam calls.
        
         | bluGill wrote:
         | There should be a way to submit a complaint to the FCC for each
         | instance. I don't know how, but it should exist somehow.
        
         | lxgr wrote:
         | Don't most spam calls/texts these days use fake caller/sender
         | IDs anyway?
         | 
         | > It appears these companies have very poor anti abuse
         | practices. When I contacted them for help they basically
         | refused to reveal how my number was obtained
         | 
         | How would a service provider know how your customer obtained
         | your number?
         | 
         | But you reporting that you're receiving unwanted calls/texts
         | from one of their customers should of course still trigger some
         | action on their side - if indeed that's the number that
         | contacted you, per the above.
        
       | m3047 wrote:
       | Ooma isn't in there (woot! that's my VOIP to DECT provider).
       | There's a Zoom Telcom, but I don't think it's the Zoom we all
       | know.
        
       | alwa wrote:
       | I wonder which state abstained from "the FCC's robocall
       | enforcement partnerships with leaders from 49 states, the
       | District of Columbia, and Guam."
        
         | _n_b_ wrote:
         | It's Nebraska.
        
       | maybelsyrup wrote:
       | Sorry, I feel dumb for asking, but what does "voice service
       | providers" mean here? Like, Verizon and TMobile etc etc? Can't be
       | because there aren't 2,411 cell companies.
        
         | woodson wrote:
         | I assume any company offering VoIP services that interact with
         | phone numbers (Direct inward/outward dialing, DID etc) is
         | potentially included. E.g., virtual PBX, Twilio and so on.
        
         | bluGill wrote:
         | Verizon and TMobile are voice service providers, but not in the
         | 2411 in question. The providers in question are small phone
         | companies.
        
         | joe_the_user wrote:
         | My googling kind of indicates these are VoIP providers. But it
         | still seems weird there are this many.
         | 
         | My vague guess is that these many providers have existed
         | primarily to facilitate robocalling - to force the FCC to play
         | wack-a-mole to get rid of them and FCC is now acting on them en
         | masse, which might be more effective. But people who know this
         | stuff might pipe up on the question.
        
       | RajT88 wrote:
       | "The sleeper has awakened" it feels like. The benevolent dictator
       | which is the FCC is finally making some progress.
       | 
       | I fear the FCC will start reversing this progress once the new
       | guy takes the reins. Without further comment:
       | 
       | https://www.cnn.com/2024/11/18/media/brendan-carr-trump-fcc-...
        
         | Hilift wrote:
         | A voice/wireless provider can abuse a lot of things and get
         | away with it now. Even if it is an obvious problem, the FCC
         | doesn't do anything about specific complaints unless you hire
         | an attorney to file a formal complaint. All of the wireless
         | providers that sell cheap wireless can terminate your account
         | and say they don't know you and there's nothing you can do.
         | Actual telecoms that have skin in the game (Verizon, AT&T,
         | Sprint, etc) can't do that due to there is usually a
         | state/local regulator that can intervene.
        
         | gosub100 wrote:
         | If this leader is the good guy, why did it take them 4 years to
         | do anything? That's a poor measure of progress.
         | 
         | The best thing they could do is make it impossible to spoof
         | numbers or at least be able to reject them. Even then, you
         | should be able to block anyone calling from a number that you
         | cannot call back.
        
       | dmurray wrote:
       | This seems like the US catching up with the EU.
       | 
       | The normal complaint about the EU's approach to regulation is
       | that it's too vague and companies won't do business there in case
       | they're found in breach of the vague laws.
       | 
       | In practice, at least on this subject, this just isn't a problem.
       | I can't link to the directive that outlaws spam phone calls (it
       | predates GDPR) but the telecoms clearly get told to stop
       | facilitating them and yet I've never heard of a company that
       | claims they were erroneously barred from the market.
        
       | bityard wrote:
       | I _really_ wanted the headline to read "2600 phone providers"
        
         | latexr wrote:
         | A lot of people won't understand the reference. An explanation
         | or a link would be useful.
         | 
         | https://en.wikipedia.org/wiki/Phreaking#2600_hertz
        
           | jmhammond wrote:
           | This person is putting Hacker in hacker news
        
       | MyFirstSass wrote:
       | I'm in Northern Europe and lately spam calls, and especially
       | spoofing from random peoples numbers have become so bad i know
       | multiple who stopped taking any calls, or even changed their
       | phone numbers.
       | 
       | To me the whole system is archaic - i know gen z would never ever
       | take a call from someone they don't know, or even call each other
       | - it's simply not something you do.
       | 
       | And i'm kind of coming to the same conclusion. Practically we
       | need something new though.
        
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       (page generated 2024-12-11 23:00 UTC)