[HN Gopher] Y Combinator Funded AI Firm's 'Stop Hiring Humans' B...
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       Y Combinator Funded AI Firm's 'Stop Hiring Humans' Billboard Sparks
       Outrage
        
       Author : alister
       Score  : 72 points
       Date   : 2024-12-10 18:54 UTC (4 hours ago)
        
 (HTM) web link (gizmodo.com)
 (TXT) w3m dump (gizmodo.com)
        
       | ilrwbwrkhv wrote:
       | Not sure why this is controversial. Stop hiring humans is a great
       | slogan.
        
         | quantified wrote:
         | It's a poor slant on what's been the case for many years. What
         | did robots do for assembly lines?
        
           | OnlineGladiator wrote:
           | > What did robots do for assembly lines?
           | 
           | Made them much more efficient, reliable, and greatly improved
           | quality control.
           | 
           | I get the point you're trying to make and I think AI right
           | now is mostly hot garbage, but physical automation has
           | drastically improved the quality of so many products we use
           | today. Cars are safer partially because the robots are so
           | much better at building cars.
        
             | aithrowawaycomm wrote:
             | Do you have a source on this? I am aware the auto industry
             | is highly automated and robots outperform humans at a lot
             | of the manual labor, but the word "partially" is hand-
             | waving away a lot of big shifts in industrial engineering
             | and national regulations. It just seems difficult to
             | disentangle. (E.g. it is difficult for shops to automate
             | until they get their systems in logistical order, and a
             | low-regulation environment might encourage a race-to-the-
             | bottom of pushing cheap robots way too hard and ignoring QC
             | failures.)
        
             | quantified wrote:
             | Yes, I agree. Multidimensional effects for all tech
             | applications. I should have thought more deeply there.
        
         | tomcar288 wrote:
         | based on the analysis above, I'd say they're far from
         | delivering on that slogan.
        
       | minimaxir wrote:
       | > "They are somewhat dystopian, but so is AI," the CEO told the
       | outlet, of the ads.
       | 
       | That is definitely not a PR-vetted response.
        
         | dylan604 wrote:
         | The same PR that green lit the billboard? Sounds like the same
         | tone of voice to me
        
         | JumpCrisscross wrote:
         | It's _Gizmodo_. There is a good chance the article itself is a
         | plant. Product quality or even existence aside, these guys
         | clearly grasp marketing.
        
       | KoftaBob wrote:
       | Publicity stunt
        
       | josefritzishere wrote:
       | If I get a sales call from an AI bot you're selling nothing and
       | going on my blackball list forever.
        
         | quantified wrote:
         | Turing tests made useful.
        
         | deadbabe wrote:
         | you won't be able to tell the difference
        
           | spookie wrote:
           | Just a few off topic questions should do the trick.
        
         | dboreham wrote:
         | Why are answering the phone?
        
           | olyjohn wrote:
           | Because my sick elderly dad needs to be in constant contact
           | with doctors and care providers on a nearly daily basis. We
           | can't afford to miss a phone call that may cause a delay to
           | getting help, medication, or a procedure. Most of these
           | offices don't use their actual numbers on outgoing calls, so
           | it's hard to know what is a spam call or a call from another
           | different provider or another provider's office.
           | Unfortunately, this means I have to answer the phone for
           | every call that comes in. These junk calls add so much stress
           | and interruption to my life. There are at least 8-10 junk
           | calls per day. So I'm interrupted from my full time job, or
           | the job of caring for my father at least once an hour every
           | single day.
        
       | yesbut wrote:
       | > The company, which is backed by startup accelerator
       | Y-Combinator, sells what it calls "AI Employees" or "Artisans."
       | What the company actually sells is software designed to assist
       | with customer service and sales workflow.
       | 
       | More fancy chat AI bots.
        
       | nonrandomstring wrote:
       | C'mon its funny, no?
       | 
       | I would have gone straight for "Destroy all humans" just to hit
       | it outa the park on the first ball.
        
         | dylan604 wrote:
         | It's not even as clever as the strip clubs with billboards
         | reading "unlicensed therapists" type of thing.
        
       | paulgb wrote:
       | So this is a clear case of this, right?
       | https://paulgraham.com/submarine.html
       | 
       | (No shade to the company, good on them for getting coverage!)
        
       | Animats wrote:
       | Is their product good enough to back their hype? Probably not.
       | Most of these "customer service" systems are only slightly
       | smarter than "Press 1 to pay your bill, press 2 if your item
       | hasn't arrived..." menu systems.
       | 
       | Edit: It's worse than I thought. It's a spamming system.
       | 
       |  _Artisan Is The Only Outbound Tool Your Team Needs_
       | 
       |  _Ava operates within Artisan Sales, our platform that has
       | everything you need for cold outbound. B2B data, warmup,
       | automated lead research, bounce testing, deliverability checks
       | and so much more._
       | 
       | Like most chatbot companies, their own sales effort does not use
       | their own chatbot. When you go to their site, you don't get to
       | talk to their chatbot about their product.
        
         | jameslk wrote:
         | There's so many of these sales engagement products that the
         | only way to stand out it seems is to be the loudest. Many of
         | these companies also spam a lot of Reddits with fake reviews.
         | Not a novel concept, here's a bunch more:
         | 
         | Reply.io Lemlist Apollo.io Smartlead Instantly Saleshandy
         | Quickmail Salesforge Snov Outreach
         | 
         | There's a new one every day because the last one got
         | banned/isn't effective anymore. There's a ton of leads agencies
         | that gobble these up sending out tens of thousands of emails
         | every day using the latest incarnation of this spamware,
         | creating new domains and warming them up with fake emails to
         | each other and now using LLMs to "personalize" the emails (i.e.
         | the "AI") all in the attempt to evade spam filters. I get
         | several of such emails every other day shilling their agency.
         | 
         | If you've gotten cold or recruiter emails in the last few years
         | where it looks like the person is just talking to themselves in
         | your inbox with 6 different follow ups, it's probably thanks to
         | one of these tools.
        
       | jameslk wrote:
       | "... What if we burn all our funding to create a shocking
       | antisocial marketing campaign that gets the press to talk about
       | our unknown startup, because the air is already saturated with
       | breathless AI hype"
        
       | karmasimida wrote:
       | Hard to imagine such pretentious marketing isn't intentional,
       | they want to go viral
        
         | dmix wrote:
         | This is generic Ad copy 101
         | 
         | Even saying it purposefully sought controversy is probably
         | overthinking it
        
         | aithrowawaycomm wrote:
         | I think it's more like "John Romero is Going to Make You His
         | Bitch" - intentionally arrogant and aggressive, unintentionally
         | childish.
        
         | miohtama wrote:
         | All publicity is good publicity
        
       | almost_usual wrote:
       | https://www.reddit.com/r/sanfrancisco/comments/1h4l8df/comme...
       | 
       | > I used this "AI" for my company about 6 months ago.
       | 
       | > We had to cancel after only two months because it kept making
       | things up that weren't easily checked. Ex. I noticed your company
       | recently bought xx I think that was a savvy move
       | 
       | > Cue people asking me what I was referring to, where they could
       | find an article, etc
       | 
       | > These unanswerable questions were all the responses I ever got
       | back. The effective response rate was 0%. So not only was it not
       | producing it was also actively hurting the brand with all the
       | nonsensical comments.
        
       | djaouen wrote:
       | This is God's punishment to SF for worshipping Mammon. I, for
       | one, welcome SF's downfall lol
        
         | iancmceachern wrote:
         | This does not represent SF. It represents a small subset of
         | folks. Why must we generalize ?
        
           | wisemang wrote:
           | Because we're ... (wait for it) human.
        
       | neilv wrote:
       | If you want to double-down on the sketchiness of selling robo-
       | plagiarism of human authors' creations, to put humans out of
       | work, call it "Artisans".
       | 
       | We all know that a bunch of people are getting rich off massive
       | copyright violation, and anyone who understands how sketchy it is
       | would rather be one of the people getting rich, than to martyr
       | themselves pointlessly in front of this freight train of thieving
       | greed.
       | 
       | But go and call it "Artisans", just to add insult to world-
       | crushing injury.
        
       | kylehotchkiss wrote:
       | Tell me you haven't been out of the Bay Area in a long time
       | without telling me you haven't been out of the Bay Area in a long
       | time. What a tone-deaf campaign.
        
       | stevenAthompson wrote:
       | I think we're all missing the point, to other AI's these are
       | great advertisements! /s
        
       | tartoran wrote:
       | When you stop hiring humans you can simply say you stopped hiring
       | altogether.
       | 
       | >Hire: To engage the services of (a person) for a fee; employ.
        
         | dylan604 wrote:
         | nice use of the first entry of whatever dictionary.
         | 
         | 2 _mainly British English_ obtain the temporary use of
         | (something) for an agreed payment.
         | 
         | Sometimes further reading is helpful
        
       | xg15 wrote:
       | > _After all, the billboards will mostly be viewed by humans,
       | and, as far as can be discerned, most humans enjoy being
       | employed._
       | 
       | Gizmodo isn't exactly as far away from Artisan's mindset as
       | they'd like to be if they think the reason people want jobs is
       | _enjoyment_.
        
       | xg15 wrote:
       | > _"They are somewhat dystopian, but so is AI," the CEO told the
       | outlet, of the ads. "The way the world works is changing."_
       | 
       | How exactly are they positioning themselves here? Being pro-
       | dystopia?
        
       | ben_w wrote:
       | "Humans Need Not Apply", as CGP Grey titled one of his videos.
       | 
       | For the moment, it is not so; for the moment, AI needs a human
       | around to prevent catastrophic mistakes.
       | 
       | When it no longer needs that help, _then_ humans need no longer
       | apply.
       | 
       | > "Artisans won't complain about work-life balance" "Artisan's
       | Zoom cameras will never 'not be working' today." "Hire Artisans,
       | not humans." "The era of AI employees is here." Yes, grim stuff.
       | At first glance, you might wonder who the target audience for
       | these billboards is. After all, the billboards will mostly be
       | viewed by humans, and, as far as can be discerned, most humans
       | enjoy being employed.
       | 
       | Do we? I rather had the impression most of us like _money_ , and
       | the work is just the means to get that money?
        
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       (page generated 2024-12-10 23:02 UTC)