[HN Gopher] Daisy, an AI granny wasting scammers' time
       ___________________________________________________________________
        
       Daisy, an AI granny wasting scammers' time
        
       Author : ortusdux
       Score  : 412 points
       Date   : 2024-11-14 16:52 UTC (6 hours ago)
        
 (HTM) web link (news.virginmediao2.co.uk)
 (TXT) w3m dump (news.virginmediao2.co.uk)
        
       | christophilus wrote:
       | This may be the best use case for AI yet.
        
       | ynoxinul wrote:
       | Reminded me of Lenny and he didn't even need any AI to waste a
       | lot of scammers' time.
        
         | deadlast2 wrote:
         | Maybe Daisy has become sentient and has taken over all
         | operations at 02. No one noticed.
        
         | Taylor_OD wrote:
         | I remember setting up Lenny and forwarding calls I used to get
         | to him while commuting on the bus early in my career. It was a
         | lot of fun to listen to scammers start to freak out when they
         | realized what was happening.
        
         | overcast wrote:
         | Our record at the office was 47 minutes. FORTY SEVEN MINUTES
         | keeping a scammer on the phone till they hung up. We never
         | laughed so much at work in all of twenty years. :D
        
       | Scarjit wrote:
       | I can already see AI scammers phoning AI anti-scam agents.
        
         | pants2 wrote:
         | AIs talking to AIs... at the end of the day the real winner is
         | always Nvidia
        
       | random3 wrote:
       | So we should all be relieved now because scammers can't train and
       | deploy AI models but old people will surely adopt them.
        
       | Veen wrote:
       | Having dealt with O2's support line, I wouldn't be surprised to
       | discover they'd deployed a time-wasting AI there too.
        
       | BiteCode_dev wrote:
       | Of course, the scammers have created their own AI to call people
       | and scam them so it's just playing catchup.
       | 
       | It's like corporate avatars for hiring or cold call bots for
       | sales.
       | 
       | I'd say stick to white listed numbers, but pro phones can't do
       | that, and they are the most prone to spam.
        
         | jalk wrote:
         | So some time in the future, the Telcos will report, that
         | 30%-50% of calls are Scammer AIs talking to Granny AIs
        
         | klabb3 wrote:
         | Great, the dead internet theory is being backported to
         | landlines.
        
         | gorkish wrote:
         | I always ask the robocalls to say something specific.
         | 
         | It finally worked the other day! A robot repeated
         | "chrysanthemum" back to me when asked. Sadly it seemed to be
         | limited to this one single trick; as I continued my attempts to
         | exploit it, it abruptly apologized and ended the call.
         | 
         | Cute, but one day I am going to get lucky and a scammer is
         | going to get absolutely wrecked.
        
           | alphan0n wrote:
           | Chrysanthemum is also my go to. That or "You're in a desert.
           | You're walking along in the sand when all of a sudden.. you
           | look down and see a tortoise.."
        
       | jonplackett wrote:
       | I wish they would have a number I can cal to speak to her. That
       | would be fun
        
         | scoot wrote:
         | I was thinking the same, but so that I can conf-call unknown or
         | obviously suspect numbers to it, and listen to the hilarity
         | unfold in real-time.
        
         | vundercind wrote:
         | I could try to walk it through fixing its network settings in
         | Windows 98. Really re-live my telecom tech support days.
        
       | lupusreal wrote:
       | Surprised there aren't any comments whining about this because
       | the scammers are bigger victims. Usually there's at least one.
        
         | JumpCrisscross wrote:
         | > _surprised there aren 't any comments whining about this_
         | 
         | This is called a totem.
         | 
         | You've invented or learned a caricature to rail at which may
         | have once been based in truth, and from time to time again
         | approximates it, though never with the fidelity you ascribe to
         | the original. It's commonly done by sides in partisan
         | polarisation, the most common being a two-mode system that
         | pillories its picture of the other.
         | 
         | If you picture the person writing the totem comment, you
         | probably have a clear idea of what they do for a living, how
         | they dress, _et cetera_. Totems are why both deification and
         | demonisation work; they're a hack of the human ability to
         | visualise and project.
        
           | lupusreal wrote:
           | Nah, check the archive. I have no idea how they dress, nice
           | "totem" though.
           | 
           | https://news.ycombinator.com/item?id=40043630
        
             | JumpCrisscross wrote:
             | This is doubling down on "may have once been based in
             | truth, and from time to time again approximates it."
             | 
             | Analogy: phantom pain is pain in a limb that was once there
             | but now isn't. The limb was real. It probably felt pain.
             | But when a patient imagines pain after the limb is gone,
             | that's the diagnosis.
             | 
             | Those comments are real. The people, probably, too.
             | Responding to them when they aren't in the room is a
             | separate matter.
        
               | lupusreal wrote:
               | You have this notion of a visualization gimmick and have
               | visualized me using it (ironic). In fact my game is far
               | simpler; blithly preempt and thereby insult anybody who
               | subscribes to a belief I consider to be misguided. For
               | all I know they look just like me, it makes no
               | difference.
        
               | JumpCrisscross wrote:
               | > _preempt and thereby insult anybody who subscribes to a
               | belief I consider to be misguided_
               | 
               | This is the totem. You react to a misguided belief even
               | when it's a phantom.
               | 
               | If you look at two-mode polarised discussions, you'll
               | find both sides talking about a totem of the other,
               | reacting to imagined preemptions and rarely interacting
               | with each other. The graphs separate. As a result, the
               | preemptions are more imagined than real. (Both in
               | characterisation and frequency of emergence.
               | 
               | Note that this is perfectly normal. Kids do it. And it's
               | fun. It's also easy, since instead of reacting to
               | anything empirical or well argued you're constructing
               | straw men for the purpose of taking them down.
        
               | lupusreal wrote:
               | You have reiterated your position after I disputed it, a
               | behavior which may be described as "doubling down". This
               | term carries a negative connotation, and therefore proves
               | the other person (myself) correct.
        
               | JumpCrisscross wrote:
               | > _have reiterated your position_
               | 
               | I clarified my position. The visualisation isn't the
               | totem _per se_. The representation is.
               | 
               | > _term carries a negative connotation, and therefore
               | proves the other person (myself) correct_
               | 
               | Nobody said you were wrong. Correct, necessary and even
               | germane are distinct.
        
       | AnthonBerg wrote:
       | Who Timewastes the Timewaster?
        
       | dmurray wrote:
       | This is cool when some independent hacker / artist does it as
       | "Lemmy".
       | 
       | When a big telecom does it, the second thing they do with it is
       | to fuck up the spam detection so bad that every third phone call
       | I make gets answered by "Daisy".
       | 
       | And just think about it - why would a telecom need this tech?
       | They can already drop the spam calls and stop routing calls from
       | the bad actor telecoms who enable the spammers. They don't do
       | that because they prefer to collect a few cents a call from them
       | rather than serve their customers better. It's everyone else who
       | needs this.
        
         | waiwai933 wrote:
         | They're not intercepting calls over their network from
         | suspected bad actors; rather, they've created some phone
         | numbers that always go to Daisy - see
         | https://www.ispreview.co.uk/index.php/2024/11/virgin-media-o...
        
           | axus wrote:
           | Ah! So step 2 is wait for the spammers to automate
           | blacklisting of Daisy phone numbers, and only then start
           | rolling out a (paid) Daisy option to customers.
           | 
           | Not connecting calls doesn't waste spammer money, but maybe
           | Daisy does.
           | 
           | If the big telco can find 10 righteous callers from a a bad
           | actor telecom, they should keep routing the calls.
        
             | ttul wrote:
             | My friend works for a big telco and is the guy fixing this
             | problem for them. They have amazing powers of deception
             | when they need it. New numbers can be conjured up at any
             | time.
        
               | simfree wrote:
               | The new fad among wireless carriers here in the US is to
               | route what they think are spam calls to a fake voicemail
               | box.
               | 
               | Voicemail that is left in this generic voice mail box
               | never makes it to their customer and the customer is
               | completely unaware that some of their calls have been
               | diverted.
        
               | jollyllama wrote:
               | Wow. There should be a way to opt out of this, at least.
               | Isn't this a violation of common carrier laws?
        
               | immibis wrote:
               | Then suddenly, calls from consenting callers to
               | consenting receivers are labeled as spam and blocked.
               | What can you do about it? Nothing. Switch to email, I
               | guess. Oh wait, same problem.
        
               | kabdib wrote:
               | reductio ad absurdum: we're back to Pony Express
        
               | telgareith wrote:
               | Simple: shoot the messenger.
        
               | immibis wrote:
               | I called out email because email actually has this
               | problem. It's not reductio ad absurdum if it's true.
        
               | connicpu wrote:
               | Bulk scams by mail are at least less common because mail
               | fraud is investigated pretty seriously and results in
               | federal felony charges. Not to mention the cost of
               | initiation is much higher. Unfortunately individuals are
               | still sometimes targeted.
        
               | ethbr1 wrote:
               | > _Not to mention the cost of initiation is much higher_
               | 
               | This is the thing we screwed up for email and phone
               | (after per call fees dropped to zero).
               | 
               | It's not rocket science to create systems that net to
               | zero for common usage (balanced in-bound vs out-bound),
               | but charge an arm and a leg for bulk senders.
        
               | immibis wrote:
               | Until you're running a file server or the equivalent.
               | There has to be some way for a willing recipient to zero-
               | rate or reverse-charge the responses to their requests.
               | The Internet gets this wrong.
        
               | plagiarist wrote:
               | The physical mail spammers know to only use deceptive
               | tricks, like "FINAL NOTICE" or pretending to be
               | affiliated with you using some publicly available
               | information. I have not yet seen one dare to full-on lie,
               | because there would be real consequences.
               | 
               | If a scammer puts "FINAL NOTICE" on a solicitation they
               | mailed with no prior relationship, I do still report it
               | as fraud. But that's probably wishful thinking.
        
               | connicpu wrote:
               | Not sure about all carriers, but on mine I still get a
               | push notification when a call gets blocked blocked by the
               | spam filter.
        
               | neilalexander wrote:
               | Better yet, route all calls for all
               | disconnected/unassigned numbers in their part of the
               | numbering plan to it. It would probably kill robocalling
               | overnight.
        
               | connicpu wrote:
               | Who tells them the number is disconnected? That would
               | have to come from the shady carrier enabling this stuff.
        
             | ensignavenger wrote:
             | Then, once the spammers have blacklisted the Daisy numbers,
             | cycle those spam-free numbers to their customers and start
             | a new batch of Daisy numbers. This way, there is a constant
             | flow of spammer free numbers being cycled into the pool. Of
             | course, everyone and their dog wants your phone number, so
             | you will have to be careful who you give it to if you want
             | it to stay spam-free.
        
               | ronsor wrote:
               | > Then, once the spammers have blacklisted the Daisy
               | numbers, cycle those spam-free numbers to their customers
               | and start a new batch of Daisy numbers.
               | 
               | This is actually genius. The spammers will have
               | blacklisted all of their targets eventually.
        
               | lhamil64 wrote:
               | Until they catch on and un-blacklist the numbers
               | periodically.
        
               | Szpadel wrote:
               | we all know the end game: ai scammer talking to ai granny
        
               | flir wrote:
               | As long as the scammer's paying to route the call, I'm ok
               | with this. And the telcos' fitness function for their
               | pool of robogrannies should be time-spent-on-call. Making
               | it uneconomic is the way to kill it.
        
           | knicholes wrote:
           | Ah, so it's a honeypot.
        
         | barbazoo wrote:
         | Let's ignore the real problem and distract the plebs by
         | building some cute AI tool instead.
        
           | bn-l wrote:
           | Would it help to know that
           | 
           | > Influencer and reality TV star, Amy Hart, has worked with
           | Daisy to produce a shocking video to show how she's taking on
           | phoney fraudsters
        
             | svachalek wrote:
             | Wait, is a phoney fraudster an honest person?
        
         | gorkish wrote:
         | If every third call you make goes to Daisy you are using shit
         | data and are likely part of the problem. Are you absolutely
         | sure they are fucking up the spam detection, or are you just
         | doing all of your cold calling with blinders on?
        
         | averageRoyalty wrote:
         | If you mean Lenny, I've got bad news for you. The gentleman who
         | created Lenny was a fairly high up person at a telco, and
         | continues to be.
        
         | Lio wrote:
         | I think you mean Lenny[1] not Lemmy. Although I think it would
         | be incredibly funny to have scammers talking to the voice of
         | Lemmy[2].
         | 
         | 1. https://en.wikipedia.org/wiki/Lenny_(bot)
         | 
         | 2. https://en.wikipedia.org/wiki/Lemmy
        
       | LlamaTrauma wrote:
       | Instating an AI model as "Head of Scammer Relations" is
       | hilarious. I think the point here is to collect the phone numbers
       | of scam call centers and have Daisy call them so that scammers
       | waste time talking to it rather than a victim.
        
       | scoot wrote:
       | I was a little surprise to read that they're using speech-to-text
       | and text-to-speech rather than an end-to-end speech model. Won't
       | that horrible latency? (I guess the old-person persona disguises
       | it a little...)
        
       | seabass-labrax wrote:
       | I'm imagining this is just a publicity stunt, and I'll say it's a
       | very good one. However I can't see it being very practical. There
       | are _lots_ of scam calls to keep up with and LLMs and text-to-
       | speech models are expensive to run. If they do run this in
       | production, the costs of running hundreds of  'Daisies' will
       | inevitably be passed onto the consumer, and worse still, if the
       | scammers are calling in through PSTN lines or cellular this will
       | use up our already scarce bandwidth. I've frequently had
       | difficulty connecting through trunk lines from Belgium and
       | Germany to numbers in Britain, and that's without a legion of AI
       | grannies sitting on the phone!
        
         | huac wrote:
         | real-time full duplex like OpenAI GPT-4o is pretty expensive.
         | cascaded approaches (usually about 800ms - 1 second delay) are
         | slower and worse, but very very cheap. when I built this a year
         | ago, I estimated the LLM + TTS + other serving costs to be less
         | than the Twilio costs.
        
           | jackphilson wrote:
           | which is why we need to adopt nuclear power so we run
           | thousands of these so the odds of them picking up a bot
           | instead of a person is overwhelmingly likely
        
         | wepple wrote:
         | Every type of defensive tech is nothing more than driving up
         | the cost of attack.
         | 
         | Doubling the dwell time for a scammer will halve their profits.
         | That could have interesting second-order effects. Perhaps it
         | makes it not worth it for some subset?
        
       | xanderlewis wrote:
       | Weird how she doesn't sound like an old lady. Just hearing the
       | voice, she sounds about 45.
        
       | xnx wrote:
       | Seems like the logical endpoint of a lot of this is people
       | getting paid directly for their attention. Want to call me? I've
       | set a price of $5/call that I answer, and an additional
       | $10/minute of listen time after the first 10 seconds. Want to
       | send me an email? $1/email and $5/100 words. Anyone I have
       | emailed is automatically on my allow-list, which I can also
       | adjust manually.
        
         | wzsddtc wrote:
         | I think you have just described LinkedIn's business model,
         | minus the fact that you don't get the money but the filter
         | provider does.
        
           | xnx wrote:
           | Yes. There are all kind or brokers selling the attention of
           | their audiences: Google, TV Networks, podcasts, LinkedIn,
           | etc. I'd like to see another attempt at disintermediation in
           | the space.
        
         | tokioyoyo wrote:
         | And maybe like a temporary hold of the money, so you get it
         | back if I'm convinced it's not spam. Probably would resolve 99%
         | of spam issues in the real world and create a chain of trust.
         | Add some temporary disabling feature as well if you're
         | expecting a call from a random number too, so you're set.
        
           | swores wrote:
           | Sounds like a great solution to the minority of people like
           | you and me who wouldn't mind the added steps of approving
           | every real phone call as not spam after, having to remember
           | how to set that you're expecting a call from a random number,
           | etc. I can't see it being acceptable to enough people for any
           | network to go down this road unless spam levels get way
           | worse.
        
             | toss1 wrote:
             | Spam is already at the level of changing people's default
             | behavior from answering calls that come in to (as I saw
             | described abt younger mobile users) "would rather pick up a
             | live hand grenade than an unknown caller"
             | 
             | Personally, my default was to pick up and is now if
             | recognized contact pickup, if not and I'm expecting an
             | unknown call, scrutinize, then if pickup, only answer with
             | a cough or two -- never "hello" or "yes" due to threat of
             | voice cloning escalate to banks.
             | 
             | Spam is universally detested
             | 
             | My assessment is that voice calls are on the verge of going
             | obsolete if the telcos fail to get a handle on spam. Yet
             | the telcos behave as if they have no clue whatsoever and
             | DGAF.
        
             | plagiarist wrote:
             | Reporting spam should be the other way around, it defaults
             | to assuming a normal interaction.
             | 
             | Consider: if you get harassed with a call or text you don't
             | like, you send an SMS with that phone number to some known
             | short code. You then receive $1 from the caller. If the
             | caller cannot be found, the last verifiable link in the
             | chain is responsible for paying the fine.
             | 
             | This would cause carriers to behave overnight, instead of
             | allowing foreign call centers to spoof other people's real
             | private numbers with your area code.
        
         | guidoism wrote:
         | That's similar to the idea I had for combating texting spam: -
         | If your number is in my address book then texts are free for
         | you - If this is the first time you are contacting me then you
         | pay me $1
         | 
         | There are probably downsides and ways this will screw up real
         | relationships but it will certainly increase the cost of spam.
        
           | Nition wrote:
           | One issue I can forsee:
           | 
           | - Every contractor (plumber etc) you hire will ask you to
           | please add them to your contact list first so that they can
           | message you.
           | 
           | - After a while of half their clients not doing that and lots
           | of fees on their end, contractors stop providing a phone
           | number at all, asking you to please install ContractorApp to
           | communicate with them.
        
             | thejazzman wrote:
             | I love every part of this. Not having things in writing is
             | one of the most common tactics with bad contractors. And I
             | miss their call backs because I have unknowns goto spam, so
             | I have to remember to disable that feature...
        
             | crummy wrote:
             | Maybe when you first receive a text you see:
             | 
             | This message is from an unknown number. (Accept / Block /
             | Charge sender $1)
        
               | telgareith wrote:
               | Well, that just invokes we-had-a-baby-its-a-boy
        
               | sailfast wrote:
               | They had a baby.
               | 
               | It's a boy!
               | 
               | That said - perhaps harder to change the name that shows
               | up as quickly as you could leave a recorded name? :)
               | 
               | Still one of the best ads ever made.
        
             | zeroonetwothree wrote:
             | They already charge $200 so I doubt $1 extra is going to
             | matter.
        
             | asah wrote:
             | one click to add from the first message = $1 total cost.
             | 
             | contractors can add this to their invoices if they care.
        
           | jameshart wrote:
           | You just made the new scam 'persuading you to text me'. I get
           | $1 for everyone I fool!
        
         | bawolff wrote:
         | If you have already sorted the world between people you want to
         | take calls from and people you don't, why wouldn't you just
         | block the people you don't want instead of charging them money?
        
           | dotancohen wrote:
           | Because there's a middle ground of people who we have not yet
           | categorized. I don't know every phone number my doctor might
           | call me from.
        
             | anonzzzies wrote:
             | My doctor, bank, eh well everyone, will text or email me if
             | they cannot reach me. I haven't answered a number I don't
             | recognize for the past 10 years; life is excellent.
        
             | bawolff wrote:
             | And you think your doctor would be willing to pay for the
             | privledge of talking to you?
        
           | xnx wrote:
           | My attention is valuable. I should be able to sell it on my
           | terms.
        
             | vinceguidry wrote:
             | No way to vet the quality of your offering makes a both-
             | ways attention economy fundamentally unworkable in a
             | Western society. If you were really prepared to be an
             | 'attention worker', then you could go work at a click farm
             | or content moderation firm or the like, one of the fastest
             | growing markets in the developing world.
             | 
             | Best I can offer you is an in-game bonus for watching an
             | ad.
        
             | bawolff wrote:
             | Is it though? Like it might be valuable to you, but i doubt
             | its valuable to anyone else in a phone call situation and
             | both parties need to find value to make a sale.
             | 
             | Like if you are interested in the convo then you should be
             | paying the other person as you are getting value from the
             | convo.
             | 
             | What's the situation where you don't care about the convo
             | but for the right price you could care, and the other party
             | also thinks that price is reasonable? Like maybe if someone
             | is trying to recruit you i guess, but the situations where
             | that is true seem very few and far between (and we already
             | have a system for that, where traditionally someone offers
             | to buy you a meal in exchange for listening)
        
               | lozf wrote:
               | > Is it though?
               | 
               | Marketers seem to think so, or they wouldn't waste their
               | time calling.
        
               | ethbr1 wrote:
               | > _What 's the situation where you don't care about the
               | convo but for the right price you could care, and the
               | other party also thinks that price is reasonable?_
               | 
               | Minimally targeted advertising.
        
             | kspacewalk2 wrote:
             | No one's buying your attention on your terms. They're only
             | exchanging it for the online services you want to use. No
             | attention, no services, better up your subscriptions budget
             | or make do without.
             | 
             | (Sorry if I'm being blunt, attention economy participants
             | can't be so they'd sugar coat it to such a degree that you
             | might miss the point).
        
         | speerer wrote:
         | Satoshi Nakamoto's first visionfor Bitcoin was just this - pay-
         | to-send email.
        
           | petesergeant wrote:
           | 90% sure this was also an idea in Bill Gates' "The Road
           | Ahead"
        
           | wcoenen wrote:
           | I think you're thinking of Hashcash? Not invented by Satoshi,
           | and not pay-to-send exactly. It's proof-of-work for email.
           | 
           | https://en.wikipedia.org/wiki/Hashcash
        
             | speerer wrote:
             | I'm certain Satoshi was thinking of Hashcash! But I did
             | mean what I said, though it wasn't until Martti Malmi
             | released his emails with Satoshi that I knew this, and so
             | might not be well known:
             | 
             | https://mmalmi.github.io/satoshi/
             | 
             | > "[this next bit turned out to be very controversial.
             | there is extreme prejudice against spam solutions,
             | especially proof-of-work.]
             | 
             | > It can already be used for pay-to-send e-mail. The send
             | dialog is resizeable and you can enter as long of a message
             | as you like. It's sent directly when it connects. The
             | recipient doubleclicks on the transaction to see the full
             | message. If someone famous is getting more e-mail than they
             | can read, but would still like to have a way for fans to
             | contact them, they could set up Bitcoin and give out the IP
             | address on their website. "Send X bitcoins to my priority
             | hotline at this IP and I'll read the message personally."
        
         | janalsncm wrote:
         | I have considered creating this email service. I'm sure many
         | others have as well, in some form or another. Does it already
         | exist?
        
         | j2kun wrote:
         | Pay to email has been tried multiple times, and failed.
        
         | edelbitter wrote:
         | Or.. just have telcos do that to each other, instead of
         | offloading any more of their service onto their
         | customers/victims?
        
         | mos_basik wrote:
         | That's EVE Online's approach to fighting ingame "email" spam
         | [0].
         | 
         | Every player can configure an amount of ingame money that is
         | levied from a sender's account to deliver a message to them.
         | It's a currency sink, so it's themed as a "tax" levied by the
         | NPCs and its value is destroyed rather than paid to the
         | recipient of the message.
         | 
         | I thought it used to default to 5 ISK (a pittance, something
         | you can make back by shooting a single NPC pirate ship). I see
         | some references to the default being ~2000 ISK at the time that
         | it was changed to 0, where it is now.
         | 
         | Worked pretty well, imo. Players that need to be publicly
         | contactable (people who organize public events, for instance)
         | can turn it off easily. People who are "space famous" can crank
         | it up to reduce targeted spam. Even at the default setting,
         | it's effective at keeping ingame scammers from blasting the
         | whole player list with messages (at least, the poor ones :).
         | Doesn't apply to people you've already exchanged messages with.
         | I think there's also some allowlisting you can do, etc.
         | 
         | 0.
         | https://wiki.eveuniversity.org/EVE_Mail#CONCORD_Spam_Prevent...
        
       | watusername wrote:
       | If you use a VoIP service like Twilio and voip.ms, you can set up
       | a very simple IVR menu that just asks unknown callers to press 1
       | to be connected to you. No AI involved.
       | 
       | For me, this has been surprisingly effective against robocalls.
       | Obviously this isn't going to work against scammers who call
       | directly, but most of the spam calls I receive start with some
       | pre-recorded message which isn't going to pass the menu.
       | 
       | Edit: s/auto/pre
        
         | morkalork wrote:
         | If they ever get clever enough to automate the menu selection,
         | it would be funny to have an infinitely deep IVR sort of like
         | the tar pits people build on websites to trap web crawlers.
        
         | thfuran wrote:
         | I think I've gotten exactly one spam call since I set up an IVR
         | like that a few years ago, and it was probably not quite daily
         | before that.
        
         | Ronnie76er wrote:
         | My Pixel 8 (not sure what other Android phones do this) can
         | screen calls using their AI assistant. It asks what the call is
         | about. If they answer, it displays the text to you as it rings
         | through.
         | 
         | It sounds surprisingly human-like, even saying "Hello?" in a
         | slightly annoyed tone when the other person doesn't respond in
         | time.
        
           | permo-w wrote:
           | that is a surprisingly awesome phone feature
        
           | tandr wrote:
           | I have pixel 7, and I think this feature is or very unstable,
           | or cell-provider dependent. It was on my phone, then was not,
           | then re-appeared briefly again, now it is not even in
           | settings.
        
           | whartung wrote:
           | Have your Bot call my Bot and they'll have lunch.
        
           | koyote wrote:
           | Those Pixel features are underrated.
           | 
           | Another good one is for the phone to stay on hold for you.
           | That one has been extremely valuable to me as Qantas would
           | regularly keep me on hold for over 5 hours when I tried to
           | get my money back for a cancelled flight. The operator would
           | sometimes be a bit confused when I pick up, but it usually
           | worked well and certainly beats listening to hold music for
           | hours.
        
         | burningChrome wrote:
         | Its kind of funny to think we've already had many of these
         | services that were apparently really ahead of their time.
         | 
         | I remember being an outside sales rep for a local mom and pop
         | wireless company in the late 90's, early aughts. We sold an
         | automated "assistant" called Wildfire that would screen calls
         | and stood as an intermediary between you can callers. She would
         | answer, you would record your name and then it would call you
         | on any number of devices you had entered. At one point, I had
         | it calling three of my numbers (office and two mobile numbers)
         | and at any time, you could just send people to voicemail. It
         | was very similar to how many of the AI assistants work today.
         | If I remember it was like $30/month, but as reps we got to use
         | it for free which was really fun tinkering with it.
         | 
         | AT&T also had something like this where you could have a
         | program they offered which would screen your calls and either
         | connect you or you could send people directly to voicemail. It
         | didn't have nearly the features that Wildfire had, but it was
         | effective.
         | 
         | Obviously in the late 90's and early aughts, something like
         | this wasn't really needed and after a few quarters, AT&T
         | quietly stopped offering their service. Wildfire lived on until
         | the mid aughts after being bought and then killed due to lack
         | of adoption and use.
         | 
         | Kind of crazy these kinds of programs were pretty common before
         | the AI assistant craze now.
         | 
         | Details about Wildfire here:
         | https://en.wikipedia.org/wiki/Wildfire_Communications
        
           | mxuribe wrote:
           | I seem to vaguely recall this Wildfire brand name....Because
           | when i first got google voice, it was really half of an
           | acquired company...which if remember correctly was a
           | competitor to wildfire, no? Like grandcentral or something?
           | Anyway, yeah, when i first got google voicemail, this feature
           | was really impressive! But, of course eventually learned that
           | this tyoe of thing already existed in some corners :-)
        
         | clutch89 wrote:
         | It's a great idea, and in Canada using the Koodo/Telus network
         | you can turn on "call control" for free which does basically
         | this, except it makes the caller enter a random number between
         | 1-9. And you can also whitelist certain numbers like friends
         | and family.
        
       | cedws wrote:
       | Very nice to see, my grandmother was recently scammed out of a
       | large amount of money. Luckily the bank reimbursed her.
       | 
       | Scammers are a stain on the reputation of India. You could argue
       | it's unfair to tar an entire country with the same brush, but
       | quite clearly rule of law isn't properly functioning over there
       | and there's complicity in letting them do this. Same goes for
       | Nigeria.
        
       | jusonchan81 wrote:
       | I wonder when will the scammer also create an AI scammer.
       | 
       | Joke aside, is this going to be cost effective? What would it
       | cost to keep a scammer on the phone for an hour? Who will pay
       | this bill?
        
       | SubiculumCode wrote:
       | So, scammers start using these things too (obviously), and so AI
       | will be trying to scam AI, then they'll be like "we need to
       | detect when our bots are talking to a bot, so they can exit the
       | call sooner." GANWAR
        
         | sangnoir wrote:
         | Remember: O2 gets paid for incoming international calls by the
         | minute
        
       | pityJuke wrote:
       | If Jim Browning is involved, it might not be terrible. Let's see.
        
       | yesthisiswes wrote:
       | My father setup his own solution for robocalls. If the phone
       | rings more than three times it kicks the call to the fax machine.
       | Apparently fax lines are supposed to be kept clear because of
       | legal reasons? All I know is half the time I call I get a dialup
       | sound as my call gets routed to the fax machine.
        
       | milleramp wrote:
       | Jolly Roger has been doing this for a while, the example phone
       | calls are hilarious.
       | https://youtube.com/@jollyrogertelephone?si=sB3Tiql0wsUlXldo
        
       | outside1234 wrote:
       | Or we could just make these calls illegal?
        
         | Tepix wrote:
         | Right. These scam calls are not a god-given problem. Some
         | countries do not have them in any significant amount. I suspect
         | there is greed involved (political or corporate) that prevents
         | this problem from getting solved.
        
         | notahacker wrote:
         | They are. Sometimes people continue to do things _even though
         | they 're illegal_
        
       | alexjplant wrote:
       | So it's just an AI re-implementation of the Telecrapper 2000 [1]?
       | The original site is down but there are plenty of YouTube videos
       | [2] of it still available.
       | 
       | [1] https://hackaday.com/2005/09/08/telecrapper-2000/
       | 
       | [2] https://m.youtube.com/watch?v=QlK_zHisT_A
        
         | bityard wrote:
         | That's pretty hilarious. Amazing what you can do with just a
         | well-crafted pre-recorded script.
         | 
         | There are some other Youtube videos where a guy writes these
         | ChatGPT personalities, but those aren't as entertaining because
         | the AI is basically just blurting out random thoughts rather
         | than engaging in an actual conversation.
        
       | darkr wrote:
       | Great PR move, but surely better to invest in more basic security
       | measures supported by their app (chain of trust, verified
       | callers/messaging etc). Instead their app is primarily a react
       | native sales tool. Part of the reason that o2 was so affected by
       | scammers calling from south Asian call centres with "the latest
       | offers" was because they used to do exactly this with their
       | customers.
        
         | ddtaylor wrote:
         | To be clear while I don't enjoy the idea of receiving low-
         | effort sales calls, I do think that real scammers are
         | different. Real scammers don't have a business, aren't willing
         | to go to court, etc.
        
       | pointy_hat wrote:
       | Imagine a day when a scam bot will talk to AI granny.
        
       | ddtaylor wrote:
       | I love that they are weaponizing the perceived kindness of senior
       | citizens in this way. Many of the victims of scams are some of
       | the nicest people ever that were taken advantage of in some
       | capacity - usually while trying to help someone. It's the digital
       | age equivalent of staging a broken down cart and then robbing
       | some old folks. I think most of us hate the idea of the
       | "solution" being to not go near anyone with a broken down cart
       | out of fear.
       | 
       | I'm not saying this fixes everything, but I would rather a world
       | where scammers odds at making a living at this are so poor they
       | won't bother versus a world where everyone has to block every
       | number by default and live in metaphorical bunkers to never
       | interact because you might be a scammer.
        
       | aantix wrote:
       | What's the best API for real-time conversations?
       | 
       | Strangely, I looked at OpenAI's offering.
       | 
       | Despite it being crazy expensive, they also didn't offer a
       | reference implementation anywhere close to the functionality that
       | is demo'ed in the regular ChatGPT app.
       | 
       | Nobody seems to get the interruptions correct - people are doing
       | all sorts of weak workarounds like push-to-talk, etc.
        
       | jliptzin wrote:
       | Seems stupid to publicly announce this product so that scammers
       | are now aware of it? Also what happens when scammers start using
       | AIs of their own to do the scamming?
        
         | notahacker wrote:
         | If scammers are wondering if a confused little old lady who's
         | the first person to listen to them all day is actually an AI
         | programmed to be nice that's... probably not a bad thing
        
       | Archelaos wrote:
       | Wait until the scammers become AIs too. Thinking of a world where
       | phone conversations between humans is the exception ...
        
       | mcbuilder wrote:
       | Other controversies aside, this could end up being a bit of a
       | organic Turing test, if the AI ever becomes convincing to enough
       | scammers.
        
         | Archelaos wrote:
         | Wondering when an AI passes the HN Turin test. -- Or has it
         | already happened?
        
       | staticshock wrote:
       | Scammers can jam this by reporting legitimate phone numbers as
       | scam numbers, no?
        
       | brap wrote:
       | This reminds me of "shadow banning" - instead of letting the
       | misbehaving user know they've been banned, and let them find a
       | way around it, you make them believe they're not banned and let
       | them waste their time interacting with the system (without
       | actually interacting with others), this makes them spend less
       | time on actual misuse and it makes the penalty for it more
       | expensive. Good strategy. Cruel too.
       | 
       | So I don't think that this is just entertaining PR, I can see why
       | it's better than simply banning the scammers. Still a question of
       | cost though.
        
         | bityard wrote:
         | No doubt it has been misused at some point or another, but
         | shadow banning in the context of online communities is
         | generally a last-resort defense against the very worst and most
         | prolific trolls. Not someone who accidentally breaks forum
         | etiquette one time.
         | 
         | A person who is shadow banned generally continues their
         | antisocial behavior in the face of multiple warnings and
         | reprimands. I don't see it as cruel. I see it as defending the
         | community against those who get pleasure out of trying to wreck
         | it. It's effective because the bannee is generally too dim to
         | realize what has happened to them until they get bored and go
         | away.
        
       | ChrisMarshallNY wrote:
       | Good on them!
       | 
       |  _> and one in five (22%) experiencing a fraud attempt every
       | single week_
       | 
       | That seems low. I guess they mean phone calls only.
       | 
       | I get -no exaggeration- several _hundred_ spam mails a day (and
       | these are the ones that made it past the first line defense). I
       | also get 10 or more scam texts.
       | 
       | Some of the phising emails that I get, are frighteningly
       | realistic (but invariably seem to have at least one speling eror
       | in them).
       | 
       | If folks live in a normal suburban development, they are highly
       | unlikely to get several hundred crooks, knocking on their door,
       | every day, but being on the Internet, means exactly that.
       | 
       | The crooks only need to land you once, you have to have a perfect
       | record, avoiding them.
        
         | NitpickLawyer wrote:
         | > I get -no exaggeration- several hundred spam mails a day
         | 
         | I've seen no legit spam e-mail in years, on my very old, very
         | used, "forums and other logins I don't care about", 2005 gmail
         | address. What provider are you using?
        
           | ChrisMarshallNY wrote:
           | mac.com.
           | 
           | I have an OG address that was registered about five minutes
           | after Steve introduced the service.
           | 
           | Network Solutions sold it to spammers, and the rest is
           | history.
           | 
           | Also, a couple other of my emails (and phone numbers) are
           | associated with businesses, so are sort of public record (not
           | really, but everyone finds out, anyway).
        
       | rickcarlino wrote:
       | This reminds me of Dead Internet Theory. We have a phone network
       | of AI scammers endlessly calling AI counter scammers. What a time
       | to be alive.
        
         | gorkish wrote:
         | Boy howdy, wait until you hear how rural phone companies make
         | money.
         | 
         | There is one simple and easy solution to this mess, but good
         | luck getting traction on it.
        
       | JSDevOps wrote:
       | They would be better sorting themselves out first rather than
       | working on this nonsense
        
       | JasserInicide wrote:
       | If this is just a PR stunt, imagine what they're cooking up
       | behind the scenes: AI reps to answer actual customer calls. No
       | more paying a horde of $10/hr meat slaves in some call center!
       | You know some execs creamed themselves over this already.
        
       | stewx wrote:
       | Lenny was the OG https://www.youtube.com/watch?v=vWrkDOt_IfM
        
       | luispa wrote:
       | honeAI pot
        
       | tomcam wrote:
       | The "Daisy" AI sounds exactly like a female version of Bill
       | Nighy.
        
       | kelvinjps10 wrote:
       | Actually the google phone as some spam blocking additional to the
       | one in my carrier which is crap, I was using the samsung app and
       | I was getting spam calls always, I set up google one , now I get
       | none
        
       | bsdice wrote:
       | The scam and spam call problem is really bad in Germany to this
       | day. And has been for 10 years.
       | 
       | A couple years ago I would sit at my desk thinking about a really
       | hard problem in silence. The phone rings. Spam call. Every 30-180
       | minutes another one. If you now think turn the phone off, well
       | not that easy as CEO of a business when people expect you to be
       | reachable.
       | 
       | It creamed my corn so much that I recorded my own voice samples
       | as a senile "Opa Denny" (german grandpa Denny), modelled after
       | Lenny. Complete with background ducks hanging out on the couch to
       | Opas dismay, later in the call. It works on autopilot without
       | interaction because on Asterisk, and with the largest German SIP
       | provider at least, you can extract the calling peer identity from
       | the SIP header. So I wrote a scoring system based on indicated
       | number, black and whitelist regexs for number and for calling
       | peer, greylist for the geographically surrounding number
       | prefixes, etc. A legit mobile call would show up as
       | number@t-mobile.de for example, while a spam call would say
       | fakenumber@01012.com.
       | 
       | Asterisk would record the call in wideband stereo, normalize the
       | audio, and mail it to me as MP3 attachment. Funny for a while,
       | but these days I just throw all such calls onto the mailbox.
       | Since they need a real person to scam or create a sale, the call
       | is finished right away.
       | 
       | It works great to this day, because I never published it.
        
         | Ocha wrote:
         | Screen unknown callers to VM. Solved all my problems
        
       | scudsworth wrote:
       | cant even stand to watch (or listen to) more than 5 seconds of
       | the obviously generated granny. i doubt even the audio will be
       | convincing enough.
        
       | owenpalmer wrote:
       | Wait till the AI scammers start calling
        
       | burger_moon wrote:
       | I applied for a mortgage today through my bank. Before the
       | automated "next steps" email could hit my inbox my phone was
       | already ringing and ringing and ringing. About 10 minutes
       | straight of automated spam callers that are watching who knows
       | what public ledger on now.
       | 
       | I guess it pretty much means retiring this number next year. I've
       | inly had the number a little over a year and the spam has slowly
       | crept up despite best efforts to give fake numbers where
       | possible.
        
       | pnw wrote:
       | I see a large number of spam emails with the "fake invoice" scam,
       | and I've often thought an AI powered voice bot could really waste
       | the time of the scammers call center and save some senior
       | citizens money and grief. Has anyone developed an open source
       | equivalent?
        
       | danslacker wrote:
       | "granny i'd like to fuck" PS: Dan Gackle likes to watch, and he
       | pays $100.
        
       | ryandrake wrote:
       | Whenever I go home to visit my elderly parents, I'm amazed at how
       | many scam calls they get. Like at least 4 or 5 an hour. And they
       | pick up each one because they're from a time when you simply pick
       | up your phone when it rings, and they won't change their habits.
       | 
       | It's long past time that phone calls should stop being
       | synchronous and immediate. They are only this way because
       | historic landlines were synchronous and immediate, and nobody
       | changed it. This functionality should be culturally unacceptable
       | in 2024.
       | 
       | Imagine if the concept of a land line never existed. Then, a
       | startup came out with an app that: 1. allowed random people to
       | cause your handheld device to stop what it was doing and
       | immediately ring and vibrate and pop up a dialog over whatever
       | app was active, 2. when you pushed a button, an instant two way
       | audio channel was initiated, and 3. they could do all this
       | without any authentication whatsoever--just needing to know a
       | non-secret 10 digit number. This kind of app would fail every App
       | Store guideline, and it would be laughed out of the ecosystem as
       | unacceptable to end users. But in reality, it's "The Phone App"
       | that comes pre-installed on your damn phone!! Insane that this
       | kind of application is acceptable.
        
       | ortusdux wrote:
       | I really enjoy the Google Pixel exclusive call screener.
       | 
       | https://youtu.be/V2IyttWHJfs?si=mreFXk6h-yDAJ3D7&t=50
       | 
       | I've had a few friends get new numbers, and seeing "Hey it's your
       | Aunt, I got a new phone" live transcribed on the screen has come
       | in handy.
        
       | aussieguy1234 wrote:
       | This goes to show how tech can be a double edged sword. Sure, AI
       | is going to be abused by scammers, but in the never ending arms
       | race its also going to be used against them.
        
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