[HN Gopher] Touchscreens are out, and tactile controls are back
       ___________________________________________________________________
        
       Touchscreens are out, and tactile controls are back
        
       Author : pseudolus
       Score  : 654 points
       Date   : 2024-11-03 14:29 UTC (8 hours ago)
        
 (HTM) web link (spectrum.ieee.org)
 (TXT) w3m dump (spectrum.ieee.org)
        
       | gatane wrote:
       | Hell yeah, buttons are back baby
        
       | andsoitis wrote:
       | Conspiracy by button manufacturers!
       | 
       | More seriously, there are tradeoffs either way. Physical knobs
       | give great feedback, require less cognitive load, and remain
       | fixed. The latter is also where touch screens shine - the UI can
       | evolve over time.
       | 
       | In some settings touch screens are superior to physical buttons
       | and in other scenarios it is the reverse.
       | 
       | Choose the right button for the job.
        
         | JadeNB wrote:
         | > Choose the right button for the job.
         | 
         | I think that the problem comes with what the article mentions
         | in the first paragraph--there are some places where UI might
         | evolve with time, but my kitchen appliances, my washing
         | machine, and much of my car are not places where I expect new
         | UI paradigms, or want them if somebody dreams one up. Sure, the
         | pendulum will eventually swing back again the other way to too
         | much skeumorphism, but for now I'm going to push reflexively
         | for physical buttons first, and ask questions later.
        
         | ctoth wrote:
         | Why would I ever want my oven or stove to evolve over time?
        
           | alamortsubite wrote:
           | Not you, your overlords.
        
             | greenchair wrote:
             | oven overlords
        
               | drivers99 wrote:
               | ovenshitification
        
           | beezlewax wrote:
           | How can you get your clients to pay an oven subscription
           | otherwise?
        
             | superposeur wrote:
             | Truly a vision of dystopia.
        
           | RobotToaster wrote:
           | You don't want your oven to play ads for the latest
           | peppermint and pineapple flavoured chicken tenders?
        
           | xxr wrote:
           | Cooks love the sense of pride and accomplishment they feel
           | when they unlock new modes and temperatures, and they really
           | go nuts over learning about exciting new products and
           | services by the appliance's partners in a way that is
           | uniquely targeted to them /s
        
             | mmooss wrote:
             | I think some people would like that. The first would have
             | to be an opt-in option, of course. I wouldn't like the
             | latter, but most of the world isn't on HN and accept ads
             | everywhere. An ad for the right bottle of wine to accompany
             | the meal, etc., might be appreciated.
        
         | LocalH wrote:
         | > The latter is also where touch screens shine - the UI can
         | evolve over time.
         | 
         | This is not necessarily a benefit. Such interfaces often break
         | muscle memory when they change, often with no choice to the
         | user. At least manufacturers can't come in when you have
         | physical controls and suddenly replace your control panel
         | without consent because they have a "better" one.
        
           | frde_me wrote:
           | Quite honestly, as long as the UX is _actually_ improving,
           | I'm completely fine with having to adapt. I don't want to
           | live in a world where things stay the same just because it's
           | comfortable.
           | 
           | Having said that, at least 50% of the time that people change
           | the experience, it makes it worst. So I agree that for
           | companies that don't know how to design interfaces, this is
           | maybe a benefit.
        
         | wannacboatmovie wrote:
         | Evolve? Or let a faceless company disrupt my workflow when they
         | bundle UI "enhancements" with security updates?
        
           | Rygian wrote:
           | s/my workflow/me driving down a highway at deadly speeds/
        
         | BoingBoomTschak wrote:
         | >The latter is also where touch screens shine - the UI can
         | evolve over time.
         | 
         | I think that also serves as a perverse incentive: no need to
         | make it as perfect as possible the first time, you can always
         | fix it later! Tech debt, coming to the controls of your moving
         | 1~2 tons of metal, f yeah!
        
         | meindnoch wrote:
         | Touchscreens are a viable alternative to buttons only if the
         | system can react to touches within at most 500ms. We have
         | enough evidence now to conclude that only Apple and Google
         | engineers are capable of such an undertaking. Everyone else
         | should stick to physical buttons.
        
           | lomase wrote:
           | For context I did development with a Teensy board and the
           | library I was using for physical buttons claims to have 20
           | nanoseconds latency using the CPU interrupts.
        
         | pdimitar wrote:
         | UI can evolve over time -- for appliances that need it. Almost
         | none of them need it, and always always the "UI enhancements"
         | are stuff nobody asked for, like 24/7 telemetry to servers that
         | are gods know where.
         | 
         | No thanks.
         | 
         | Another commenter beat me to it but I'll just join him to
         | reinforce their point: UI changes also break muscle which is
         | something extremely important to have in a car and in your home
         | appliances. People just don't enjoy relearning their own
         | machines when they expect the job to be done with minimal
         | cognitive overhead.
        
         | MiddleEndian wrote:
         | >The latter is also where touch screens shine - the UI can
         | evolve over time.
         | 
         | Yeah no thanks.
        
         | croisillon wrote:
         | building kitchen appliances has been an incredible journey but
         | we will be sunsetting all your appliances within 30 days,
         | thanks for believing in us!
        
         | snapcaster wrote:
         | Can you point to a single instance where the UI scheme for _an
         | appliance_ was evolved over time in a way consumers like? I
         | understand what you're saying is theoretically possible I just
         | can't think of any instance in which it happened
        
           | parasubvert wrote:
           | TVs evolved from knobs on the device to buttons on a remote
           | (or touchscreen).
           | 
           | Washing machines evolved from finicky one way turn relay
           | knobs to tactile bidirectional digital knobs with buttons for
           | options (like extra rinses, prewash, temperature, etc)
           | 
           | VCRs used to be so unusable they'd blink 12:00 because no one
           | knew how to set the time. BluRay players and PVRs put
           | everything on screen accessible via remote or mobile app.
           | 
           | Smart door locks make it very easy to lock/unlock a door via
           | phone or watch vs futzing with keys that can be easily lost
           | possibly requiring a new lock. Much better for guests or
           | families.
           | 
           | Old dial or even digital thermostats were nearly impossible
           | to properly schedule, modern digital thermostats use phones
           | or websites, much easier (and also visualizes all your HVAC
           | stats!)
           | 
           | Smart lights let you group lights together independent of
           | power wiring, change colors, etc
           | 
           | Japanese in-seat toilet bidets with dashboards or remote are
           | masterful compared to traditional bidets with faucets.
           | 
           | Single lever faucets vs separate dial faucets for hot/cold
           | water
        
             | snapcaster wrote:
             | But those are all hardware changes right? besides the smart
             | lock? Of course changing the hardware fundamentally will
             | require a different UI but i meant for the same device
        
       | JadeNB wrote:
       | > home appliances like stoves and washing machines are returning
       | to knobs
       | 
       | It can't come a bit too soon. My oven has buttons that aren't
       | actually raised from their surroundings, and presses are
       | registered via some sort of presumably fancy processing that I
       | guess sounded slick when it was being pitched, but in practice
       | means that it's very, very difficult to be confident that a
       | button press will do anything, especially when fingers are greasy
       | from cooking.
       | 
       | Oh, and sometimes whatever processor it's using gets frozen up,
       | so I have to turn it off and back on again. But, since it's
       | hardwired, this involves toggling a fuse. I'm sure that there are
       | many ways that this is a better oven than the one in the many-
       | decades-old apartment where I used to live, but I never had to
       | re-boot that oven.
        
         | jsheard wrote:
         | > presumably fancy processing that I guess sounded slick
         | 
         | I'm pretty sure that capacitive touch sensing is just cheaper
         | than physical interfaces, it's more to do with corner cutting
         | than being slick. All you need to create a capsense "button" is
         | some traces on a PCB, they're essentially free if you're making
         | a PCB anyway.
        
           | JadeNB wrote:
           | > I'm pretty sure that capacitive touch sensing is just
           | cheaper than physical interfaces, it's more to do with corner
           | cutting than being slick. All you need to create a capsense
           | "button" is some traces on a PCB, they're essentially free if
           | you're making a PCB anyway.
           | 
           | That makes sense. Thanks!
        
         | Zanfa wrote:
         | I love how my stove's capacitive buttons sometimes don't
         | register when I'm using one hand to stir with a conductive
         | spatula while trying to turn down the temp with the other until
         | I let go of the spatula.
        
         | bitwize wrote:
         | Dishwasher, same thing. Half the time it won't register a press
         | when I need it to turn on. Yet the cat can start a cycle when
         | he decides he wants to have a climb.
        
       | brudgers wrote:
       | Hardware is a useful abstraction.
        
       | rkagerer wrote:
       | Finally
        
       | m348e912 wrote:
       | One thing that would really get me to consider buying a Tesla is
       | to add a few high quality _assignable_ knobs and controls that I
       | could configure to control radio volume, heat, or whatever
       | function I'd like. (within reason)
       | 
       | Oh and real indicator stalks, that would be nice too.
        
         | GenerWork wrote:
         | Enhance Auto has intriguing products that may be right up your
         | alley[0]. That being said, they're obviously aftermarket and
         | not OEM. Last I heard they were working on aftermarket stalks,
         | but I'm not sure where they're at on that project.
         | 
         | [0] https://enhauto.com/knob
        
           | amluto wrote:
           | They lost me at:
           | 
           | > The S3XY Knob comes with a Gen2 Commander, which adds
           | unique automation to your Tesla, such as automatically
           | restarting your Autopilot after a lane change and _turning
           | off the wipers during AP drives_. [emphasis added]
           | 
           | At what point should a company that builds products like that
           | be liable for the damages they encourage?
           | 
           | For that matter, reckless endangerment and involuntary
           | manslaughter are crimes in many jurisdictions.
        
         | modeless wrote:
         | There are some third party buttons like that:
         | https://www.google.com/search?q=tesla+buttons
        
         | djaychela wrote:
         | > Oh and real indicator stalks, that would be nice too.
         | 
         | IMO that should be the law.
        
           | electriclove wrote:
           | Nah, let the market decide
        
         | m463 wrote:
         | People with older teslas don't want to get the new ones.
         | 
         | They did away with all the stalks. The car guesses which
         | direction you want to drive. Turn signals are buttons on the
         | (rotating) steering wheel (or yoke).
         | 
         | The worst is that the touchscreen has very tiny targets.
         | There's nowhere to rest your hands, you have to stab at them
         | from the driver's seat (in a moving car) sigh.
        
       | RobotToaster wrote:
       | Tom Paris was right.
        
       | lwn wrote:
       | As a synthesizer enthusiast, I'm excited to read about this. A
       | well-designed button layout on a synth sparks my creativity.
       | Tweaking knobs on a touchscreen doesn't work for me because I
       | constantly have to check the screen to make sure my fingers are
       | on the right control.
        
         | TheRealPomax wrote:
         | A poorly designed synth doesn't generally cause a car accident
         | though, far less of a legislative impetus to stop softwaring
         | everything in synth-land =)
        
           | wigster wrote:
           | i'd argue the interface on the old yamaha dx synths with FM
           | synthesis was a bit of a car crash
           | 
           | I certainly never got my brain round them.
           | 
           | ;-)
        
             | JodieBenitez wrote:
             | Going full OT here but... Yamaha's DX synths had major
             | impact on music. And there are lots of great FM synths
             | nowadays with excellent interfaces. See
             | https://www.twistedelectrons.com/twistfm and
             | https://elektron.se/explore/digitone-ii
        
         | motohagiography wrote:
         | the obvious consequence of electric vehicles is live
         | configurable filters and patches for performance tuning. I want
         | an ADSR for my accelerator in different modes. give me an EQ
         | for acceleration and braking, along with a feedback cycle for
         | cruising, and the era of performance personalization will be
         | huge.
         | 
         | I would buy a tesla instantly if you gave me a eurorack
         | dashboard insert!
         | 
         | eurorack module designers have moved hardware interface design
         | to where they can create intuitive design languages as well.
        
           | Nition wrote:
           | Plus of course, you'd be allowed to swap out the pedestrian-
           | warning spacehip noise that EVs make at low speeds with a
           | synth creation of your own.
        
         | qwertox wrote:
         | Its so great when you know where the buttons are located, that
         | you can touch them in the darkness without them suddenly
         | selecting anything. When you need to make sure "is this the
         | second one from the left?", then apply some force to actually
         | change its value.
        
         | jncfhnb wrote:
         | Ah but have you tried the conductive touch pads on the Strega
         | that make your body's conductive properties a human patch
         | cable?
        
         | cbzbc wrote:
         | Similarly, I find mixing on a tablet slower than mixing on a
         | console with tactile controls - because you can do things like
         | change multiple things by different degrees at once (you don't
         | have to look at both controls to ensure your fingers are
         | tracking) and adjust a control while looking at the stafe.
        
       | Dwedit wrote:
       | The worst of both worlds is Touch Buttons. No screen, just a
       | touch-sensitive surface that's divided into areas that activate
       | upon any kind of skin contact, whether intentional or not.
       | 
       | I always see my dishwasher having some bizarre setting active
       | because of accidental contact with a touch button.
        
         | schmidtleonard wrote:
         | Don't forget to pair the Touch Button with a Minimalist design
         | that gives no indication if a button has been pressed!
         | 
         | Bonus points for a big long click buffer and strange multi-
         | click semantics so that once the computer unfreezes your
         | attempts at diagnostics are redirected into messing up the
         | state in weird and wonderful ways that you will have to unpack
         | over the next week.
        
           | K0balt wrote:
           | Don't forget the Uber-minimalist aesthetic, where there are
           | no markings or textures to designate the touch regions, but
           | instead you just touch or swipe different parts of the object
           | for different functionality. That's my favourite, especially
           | after you haven't used something for a few months.
           | 
           | Bonus points if a firmware update changes the invisible
           | control layout.
        
             | schmidtleonard wrote:
             | Hell yeah! Let's change the active region to the upper left
             | corner of the hamburger symbol and make sure that the
             | hieroglyph itself doesn't reflect this in any way.
             | 
             | Dear Satan, I believe now would be a good time to discuss
             | the subject of a raise!
        
             | glenneroo wrote:
             | Samsung used to do this for some of their cheaper monitors.
             | I remember I bought a couple of them for one of my early
             | dual-screen setups (15+ years ago) and every day I would
             | slowly and gently run my finger along the entire length of
             | the monitor until it would power on. It had to be slow
             | otherwise there was a chance I would power it off again
             | going back the other direction. Even more fun because after
             | turning it on, I would slide past some other button,
             | unintentionally opening some menu and changing some random
             | settings (most commonly changing the input from DVI to
             | something else). If I was lucky, I would power it off after
             | changing something and wonder why it wasn't powering on
             | again (note: it was powered on, but set to the wrong
             | input). How that monitor got past Q&A I will never
             | understand. IIRC the buttons had tiny, nearly invisible
             | (light grey on black) icon labels... I used to keep a
             | flashlight on my table so I could figure out which
             | invisible button to press to get things working again.
        
         | corytheboyd wrote:
         | A tiny amount of water getting on these buttons can make them
         | go nuts too... I absolutely hate the electric stove ranges with
         | surface touch buttons... as if those never get water on them...
        
           | lrasinen wrote:
           | Or cats. Waking up in the middle of the night because the
           | stove is beeping is not my favorite thing.
        
             | fwip wrote:
             | Not as dangerous as a stove, but the Xbox One had a
             | capacitive on-off button. Turns out the dog could turn it
             | off just by his fur touching it when walking by it.
        
         | drivers99 wrote:
         | Same with my apartment's smart lock. The deadbolt gets extended
         | accidentally while the door is open when someone brushes
         | against the panel from the outside and you have to reach around
         | the door to retract it.
        
         | wlesieutre wrote:
         | The worst variation I've ever seen, courtesy of r/CrappyDesign:
         | _My oven uses a touchscreen, so whenever I open it, steam gets
         | on the touchscreen and messes with the settings._
         | 
         | http://web.archive.org/web/20210509153031/https://www.reddit...
        
           | qwertox wrote:
           | Wow, this is definitely the worst example. At least it's not
           | in a security sensitive context.
        
             | wlesieutre wrote:
             | Makes you wonder if anyone at the company ever even tested
             | it with food in the oven
        
               | MaxikCZ wrote:
               | I dont mind the fact that they havent tested it with
               | food, but I cant understand how they never recalled every
               | single unit after noticing it for the first time.
               | 
               | Its like they see it, and be like "Ah, everyone who
               | bought it got screwed over, and it will hurt our brand,
               | but its still cheaper to quietly ignore it". Despisable
        
               | arp242 wrote:
               | Usually what happens is that it's tested under ideal "lab
               | conditions", so this never happens. In real life ovens
               | get a bit grimy and produce more smoke. Stuff like that.
               | Still shoddy engineering of course.
               | 
               | It's the same with designers doing their light-grey text
               | on a white background with their 8K colour-perfect screen
               | in optimal lighting conditions, and then when you point
               | out this is difficult to read they go "I don't see the
               | problem!"
        
           | f1shy wrote:
           | Oh yes... never buy a Miele oven with touch buttons
        
             | vdvsvwvwvwvwv wrote:
             | Same with Bosch.
             | 
             | Two problems:
             | 
             | Buttons stopped working after warranty expired so had to
             | pay for a service call to have it fixed. Luckily no parts
             | were needed. I don't recall the reason right now.
             | 
             | It has a spinny disc, so like a potentiometer but not. It
             | is a flat removable ring and behind it it uses a touch
             | button of sorts
             | 
             | You have to pull it off amd clean it before every use for
             | it to work and when it does work it is very fiddly to use.
        
             | vvpan wrote:
             | Same for Smeg.
        
               | lukeh wrote:
               | We have a Smeg oven, not with touchscreen controls, but
               | with two pushable knobs that are easily pressed (thus
               | starting the oven) by brushing past them. This oven has
               | the worst user experience of anything, hardware or
               | software, I've even used.
        
           | x3n0ph3n3 wrote:
           | I have that same control panel, but on an oven/microwave
           | combo. It's truly horrible.
        
           | raydev wrote:
           | Our new house came with a new Samsung dishwasher that had
           | touch controls along the top lip of the door, and the door
           | popped open at the end of every wash to let steam out.
           | Imagine heated clouds of water passing over the panel every
           | time. The panel started acting strangely/inconsistently
           | within 3 years, and then by year 4 it was dead.
        
           | ted_bunny wrote:
           | Some of these flaws are crazy. Do companies release products
           | without actually trying them out?
        
         | rkuska wrote:
         | I spent (5y ago) so much time searching for induction stove
         | with physical knobs. The touch interface at my previous place
         | was driving me crazy, a slight misalidgment and the stove would
         | beep like it's end of the world. Luckily Miele produces some at
         | the premium price (or was at the time) but I considered it an
         | investment in my mental health.
        
           | lolinder wrote:
           | A touch interface on the stove seems like the canonical
           | example of a straightforwardly bad idea. Sure, let's use a
           | capacitive touch interface to control the most dangerous
           | appliance in the kitchen, one which also happens to
           | frequently be the most humid spot and also the most likely to
           | feature splashed oil! What could possibly go wrong?
        
             | scotty79 wrote:
             | I actually love that I can easily wipe everything when it's
             | dirty. I'd hate cleaning knobs and most of the tactile
             | buttons.
             | 
             | Some touch controls are incredibly good at filtering false
             | inputs. Unfortunately you can't tell which.
        
               | rrix2 wrote:
               | > I actually love that I can easily wipe everything when
               | it's dirty. I'd hate cleaning knobs and most of the
               | tactile buttons.
               | 
               | the knobs on my manually operated range pull right off
               | their posts and go soak in the sink with some soap and
               | hot water once a week while i spray the range's control
               | surface with whatever spray cleaner and wipe it off with
               | every other flat surface in my kitchen.
               | 
               | after ten or fifteen minutes of soaking, anything left on
               | the knobs fall off with a dry rag that goes in the cloth
               | washer afterwards.
        
               | lolinder wrote:
               | Yep, every knob I've ever had on a stove works this way
               | and makes them trivial to clean. In the meantime, during
               | regular use they're guaranteed to never stop functioning
               | because they got wet or oily.
        
               | ninkendo wrote:
               | I'm in full agreement with everyone here who hates touch
               | screens, and I also spent a long time looking for
               | induction ranges with physical knobs (IIRC there was only
               | one model in the universe with them), and was so mad that
               | I had to get one with touch buttons...
               | 
               | But I gotta say, the ability to just simply wipe the
               | whole stove surface with a towel and be done has more
               | than made up for the touch buttons sucking.
               | 
               | With physical knobs: Take knobs off and soak them, use a
               | towel and wipe a circle around the nub that's left, try
               | not to leave a circular streak pattern, put knobs back.
               | Or just wipe the knobs with the towel and get close
               | enough on the surface.
               | 
               | Touch buttons: wipe the whole thing in big strokes,
               | you're done.
               | 
               | I clean the whole surface after every use now, because
               | it's just so damned easy.
        
               | masfuerte wrote:
               | You can have both. My mother's induction cooker has a
               | flat top and knobs on the front. It's easy to clean and
               | easy to operate.
        
               | ninkendo wrote:
               | I think that was the one model in the universe I was
               | referring to. I don't have the layout in my kitchen to
               | put knobs in the front, my stovetop has to fit in a
               | pretty well-defined area. Knobs in the front would have
               | been totally ideal.
        
               | Dwedit wrote:
               | You can easily wipe a membrane keypad clean. Those
               | require force to trigger the buttons, so they are not at
               | all like touch buttons.
        
             | redwall_hp wrote:
             | My favorite design issue with those: capacitive burner
             | controls on the cooking surface mean you can spill
             | something on them and be unable to turn the heat off to
             | clean the thing keeping you from turning the heat off.
        
               | kubik369 wrote:
               | Have you encountered any that work like this? In my small
               | sample (n~5, Europe), all capacitive cooktops turn off
               | whenever you spill something on the controls.
        
           | KineticLensman wrote:
           | Totally agree. The controllability of my Nef induction hobs
           | was excellent, but the controls were horrendous. E.g. going
           | from a level 9 rapid heat-up to a level 2 simmer is seven
           | distinct touches. Each with an annoying beep. Related to this
           | is the lack of a single-tap hob-off for an individual hob.
           | 
           | For medical reasons [1] I had to transition from the
           | induction hob to a ceramic hob, and had to choose the Nef
           | equivalent because it had the same physical footprint. So now
           | I have the same crap controls with much worse response time
           | to the control inputs themselves. The ceramic hob also can't
           | detect when a pan has been removed so will leave a hob
           | dangerously hot but not glowing. I've got used to it now but
           | it is very frustrating and still catches me out sometimes.
           | 
           | [1] I have an implanted defibrillator whose sensor is nulled
           | out by an inductions hob's magnetic fields.
        
             | James_K wrote:
             | A lot of people don't realise that you can push both the up
             | and down button at the same time to set a hob ring to zero
             | intensity. So level 9 to level 2 is actually just three
             | presses.
        
               | vdvsvwvwvwvwv wrote:
               | On mine 2 back to 9 is 7 presses. Use case: adding more
               | water to rice.
        
               | tpxl wrote:
               | Maybe yes, maybe no. Parents stove does that, mine does
               | not. Getting a burner to 1 out of 9 takes a stupid amount
               | of time (~15 seconds).
        
               | KineticLensman wrote:
               | Tried this, thanks, but unfortunately it just makes its
               | error beep
        
           | scotty79 wrote:
           | I'm currently using Miele with touch controls but it's really
           | good at filtering out false inputs. I have no problem
           | whatsoever even with my messy cooking.
           | 
           | Too bad you have no way of telling how good controls are in a
           | product before you start using them.
        
             | duckmysick wrote:
             | What's your model?
        
               | scotty79 wrote:
               | I'm away for few days. When I'm back, I'll check.
        
           | marcosdumay wrote:
           | Of all things, it's a novel kind of stove with the
           | distinctive feature that you can place a piece of plastic
           | just next to the food and it will work fine... Why no
           | designer wants to exploit that feature?
        
           | m463 wrote:
           | The Breville Control Freak is pretty cool (but _horrendously_
           | expensive)
        
             | yurishimo wrote:
             | Owning 4 of these would be untenable!
        
             | notfed wrote:
             | This has a touch screen?
        
           | twobitshifter wrote:
           | https://www.impulselabs.com/
           | 
           | This is a cool one with knobs that can be removed. Never used
           | one, but I liked the idea.
        
             | computator wrote:
             | Love it. Removable magnetic buttons with flat flush surface
             | underneath that's just as easy to clean as a touch surface.
             | The only downside is the possibility of losing the knobs.
        
           | Freak_NL wrote:
           | I raised this topic yesterday in another thread1 as well. I'm
           | currently eyeing stoves like this:
           | 
           | https://media.s-bol.com/qn6AyQBAxA33/lYREMLg/1198x1200.jpg
           | 
           | (https://etna.nl/keukenapparatuur/fi590zwa/)
           | 
           | As I'll be remodelling the kitchen in any case, going to a
           | stand-alone appliance is fine by me.
           | 
           | There are several models with knobs out there now. It seems
           | to have been picked up as a premium feature.
           | 
           | 1: https://news.ycombinator.com/item?id=42025123#42025336
        
           | r_klancer wrote:
           | I had this criterion too.
           | 
           | Fortunately by last year the this Cafe (GE) double oven
           | induction range was available here in the US:
           | https://www.cafeappliances.com/appliance/Cafe-30-Smart-
           | Slide... I have a few quibbles (mainly, that only one of the
           | burners is properly sized for a 12" skillet) but overall I
           | like it.
           | 
           | I don't mind the touch buttons for operating the oven and
           | timers--in fact, they're nice and easy to clean (with a handy
           | "lock screen" feature so you can spray and wipe down the
           | front panel without everything going nuts) but I'm pretty
           | sure trying to fine tune the burner settings using a touch
           | slider while keeping an eye on multiple pans would have
           | driven me nuts. I also have haven't had problems with the
           | knobs getting dirty or being hard to wipe down if they do, to
           | address a point raised in another reply.
           | 
           | Price splits the difference between the entry level ranges
           | and the snobby brands (Miele, Thermador, etc).
        
           | walthamstow wrote:
           | I think you'd have to get a plug-in one, which depending on
           | your local voltage might not be ideal. The commercial ones
           | made by Buffalo have one big knob but are pricey. Tefal make
           | a PS100 domestic one with actual buttons.
        
         | matsemann wrote:
         | A peugeot (e308?) I rented for a few weeks had that. Absolutely
         | bonkers. When driving I normally feel my way ("max heating to
         | get rid of fog is the third button to the left"), but with this
         | I would also activate all other kinds of stuff all the time.
         | 
         | Recently changed offices at work. The new one has the same kind
         | of buttons for the keypad. Just a flat surface with 9 numbers.
         | I accidentally double press all the time, as it's hard to feel
         | with no tactile feedback what you're doing and it's a bit
         | delayed in the "beeps". So then you have to wait a few seconds
         | and try again. Drives me mad.
        
           | Moru wrote:
           | A friends appartment building had had a keypad lock installed
           | a few years ago. Nice physical buttons. I swear the lock
           | opened before I pressed the last number of the code, that
           | fast. Sadly they changed it to an even newer lock system a
           | couple of months ago. Now it's still physical buttons but the
           | unlocking takes a couple of seconds and is totaly quiet. So
           | you try to open the door and nothing happens. And then you
           | try again and then it works. The friend often gets calls from
           | visitors asking what the code was again because they can't
           | get in. UX seems to be hard even without mixing in touch-
           | controls.
        
         | jhickok wrote:
         | See the Dell XPS https://imgur.com/KbOXGYa
        
           | sedatk wrote:
           | That's the only reason I didn't buy this otherwise a great
           | laptop. I guess they're "testing the market" for new
           | gimmicks.
        
             | jhickok wrote:
             | It's pretty much the perfect linux laptop for me, but I
             | will never willingly a laptop with a function row like
             | that. A non-tactile ESC key is especially head-scratching.
        
         | m463 wrote:
         | The worst is the dishwasher buttons/lights on the edge of the
         | door so you can't look at them without opening it. What is this
         | stupid trend?
        
           | Dwedit wrote:
           | While my dishwasher has the "buttons" at the top of the door,
           | it puts the light on the bottom, so it shines on the floor.
           | Little red dot. Cats like that dot.
        
           | pants2 wrote:
           | My dishwasher has buttons on the top like this, and during
           | the heat dry cycle the steam will activate the buttons and
           | I'll hear lots of random beeps from the kitchen. Ponce in a
           | while it manages to cancel or restart itself, hilariously bad
           | design.
        
         | s0rce wrote:
         | My induction cooktop has the worst touch buttons that constant
         | beep and sense pots, tongs or other stuff as well. Very
         | annoying.
        
         | mmooss wrote:
         | Easier to clean - no nooks or crannies.
        
         | sedatk wrote:
         | I hate my dishwasher's touch buttons (Bosch 800 series) because
         | of that. The amount of pressure you need to press a button is
         | always ambiguous, so sometimes you press it too short and you
         | have to press it again. Sometimes, the button registers, but
         | you think you need to press it again, so you effectively cancel
         | it, and must do it again. Worst UX ever.
        
         | marssaxman wrote:
         | The security keypads at work use this terrible design: it's
         | just a flat plastic panel with no moving parts. You have to
         | push the numbers to enter your PIN, but with no buttons, and no
         | mechanical feedback, you can't just _type_ the number in: you
         | have to PRESS... EACH... SPOT... AND... HOLD... while the laggy
         | touch system takes its time registering your input. A daily
         | irritation!
        
         | 6yyyyyy wrote:
         | These capacitive buttons are actually super cheap, a lot of
         | microcontrollers have this function built-in so the buttons are
         | effectively free, just an extra pad on the PCB.
        
       | josefrichter wrote:
       | Interestingly, almost all designers know that touch screens in
       | cars are bad idea. They always knew it. Bit for some reason, the
       | designers in automotive industry were the only ones who didn't
       | know. It's a mystery.
        
         | seanmcdirmid wrote:
         | Cost. They put them in to save money. It's not a mystery at
         | all. Plumbing wires for a bunch of analog switches is more
         | expensive than one databus, and then there is the simplicity of
         | turning your hardware problem into a software one.
        
           | jsd1982 wrote:
           | A touchscreen with an entire software engineering department
           | behind its software is cheaper than buttons?
        
             | MostlyStable wrote:
             | Evidence suggests that their engineering teams are either
             | not that big or not that good given how garbage most
             | vehicle UI/software is, and it's a price you pay (mostly)
             | once per touchscreen software design, which will span
             | several models, where as the component + install cost needs
             | to be paid for every vehicle in perpetuity.
        
               | daniel_reetz wrote:
               | It's a little deeper than this, software for each module
               | is typically provided by a tier 1 or tier 2 supplier
               | according to a spec provided by the OEM. Sometimes the
               | tier 1 or tier 2 supplier is also subbing out the
               | software or stuck with some system on chip that sucks.
               | 
               | So for a made-up example, GM wants to build a smart dash
               | in the latest SUV, maybe Bosch or Continental has one
               | with a SoC inside and their own software hell. OEM works
               | with supplier to integrate, bugfix, skin, and customize.
               | But they don't write it from scratch.
        
               | caskstrength wrote:
               | Yes, and suppliers outsource the actual development and
               | testing to cut costs even further.
        
               | ahartmetz wrote:
               | AFAIK, car manufacturers want to bring more software in
               | house as a core competency, which is probably good
               | because the "Tier 1"s are generally even worse at
               | software than them and have worse aligned incentives.
        
               | ahartmetz wrote:
               | If you haven't been there, you cannot imagine how bad
               | most car manufacturer's software departments are. They
               | are big, expensive, and crawling with bad practices.
               | Management usually doesn't have a clue about software, so
               | there's a lot of maneuvering with goals being anything
               | but producing good software quickly and cheaply.
        
               | tikhonj wrote:
               | The fact that software is _bad_ is not evidence that it
               | was built by a small team or had a low budget. A
               | depressing amount of high-budget, large-team software is
               | awful.
        
             | Gare wrote:
             | Given economies of scale, yes
        
             | lomase wrote:
             | The hardware buttons need a system, microcontroller with
             | software or whatever, to manage its state just like the
             | screen.
        
             | BurningFrog wrote:
             | If there are enough buttons, yes.
             | 
             | Toyota makes 10 million cars a year.
             | 
             | Another angle is that you can add/remove/relabel software
             | buttons later. Hardware decisions are much more final.
        
               | dwelch91 wrote:
               | When I worked at Toyota (well, NUMMI) in the '90s, the
               | engineers from Toyota Japan that told me: "I'd kill my
               | mother to save $1 on each car produced." Yes, at Toyota's
               | scale, $1/car is a lot of money.
        
             | izacus wrote:
             | Remember that someone needs to manufacture those buttons,
             | install them in the factory, stock them for replacement and
             | keep them around several countries in the world in
             | warehouses for when they break.
             | 
             | Now replace all that with a single screen and suddenly
             | costs savings everywhere \o/
        
             | Triphibian wrote:
             | Let's not forget you can charge a mint to replace the half-
             | assed Ipad you have jammed into the dashboard when it goes
             | bad.
        
               | robocat wrote:
               | Why do people think this?
               | 
               | Can you find any annual report from a car manufacturer
               | that shows parts sales contributing significantly to
               | profit?
               | 
               | Yes, dealerships make money from servicing and parts:
               | "the service and parts department, which accounts for the
               | other 49.6% of the dealership's gross profits".
               | 
               | But a car manufacturer doesn't capture that, so a
               | manufacturer has no financial incentive to increase
               | profits for dealerships.
        
             | dghlsakjg wrote:
             | Yes.
             | 
             | The buttons still need to be programmed to do something so
             | the cost savings isn't really on the software team.
             | 
             | Having a standard touchscreen that you can slap into any of
             | your cars, and update OTA is huge.
        
             | vel0city wrote:
             | You make the software button once and it's there for the
             | many millions of cars. You have to actually manufacture and
             | stick in the many millions of buttons otherwise. Besides
             | the actual action was going to be software on the bus
             | anyways. Your window switch hasn't been directly connected
             | to a motor in decades. It's sending a "window down" message
             | to the bus that goes to the window actuator unit that then
             | drives the motor. You're still paying someone to make it
             | computerized anyways, you were going to pay a team of
             | designers to draw it up and make the plans for the physical
             | switch as well.
             | 
             | The screen was going to be there anyways due to backup
             | camera requirements and because consumers want AA/Carplay.
        
               | collinmanderson wrote:
               | > The screen was going to be there anyways due to backup
               | camera requirements
               | 
               | This. Backup camera requires a large screen leaving
               | little room for buttons.
        
               | zerd wrote:
               | My car has buttons and a big enough screen for back up
               | camera.
        
             | nomel wrote:
             | This makes the incorrect assumption that the infotainment
             | system would be removed, reducing the cost of the
             | engineering.
             | 
             | Adding a virtual button in an infotainment system is much
             | cheaper than a physical button. Especially since the most
             | cost effective routing of those physical buttons would be
             | _to_ the infotainment system that is going to be there
             | regardless.
        
           | HideousKojima wrote:
           | Soft keys don't require any significant wire plumbing, the
           | keys are less than an inch from the screen. And they've been
           | used for decades in ATMs and gas pumps:
           | https://en.m.wikipedia.org/wiki/Soft_key
        
           | bob1029 wrote:
           | Couldn't you still run a digital bus all the way and then
           | have some conversion to/from analog controls at the end? Keep
           | the computer but lose the screen?
           | 
           | The interface is the problem, not the underlying information
           | representation or communication.
        
             | karaterobot wrote:
             | That's a good idea, but I think at least part of the reason
             | it's more complicated is that you have to design and
             | fabricate a new face plate for the dashboard, and get a new
             | set of controls every time you want to change something on
             | it. Say you wanted to add a new button on a particular trim
             | level only, because it has a feature that the other levels
             | don't. You'd need to either redesign that whole part of the
             | console for just that trim level, or else sell everyone at
             | a lower trim level a console with an extra button that does
             | nothing. Multiply that by N, for every tiny feature you
             | want to sell on the higher trim levels. If you've got a
             | digital display, of course, you can just go crazy and add
             | all the UI elements (and features) you want.
        
               | miki123211 wrote:
               | This actually makes sense.
               | 
               | If you want the car to be fully customer configurable,
               | you basically need a custom dashboard for every single
               | car. You also need to think about what happens when the
               | customer does an upgrade.
        
               | marcosdumay wrote:
               | Somebody could invent a device that creates plastic
               | boards with custom-designed shapes.
        
               | Rumudiez wrote:
               | I have a couple 15-20 year old base trim level cars and
               | they use the exact same dashboards as their premium
               | siblings. The unused button spots are still there they
               | just haven't been punched out yet
        
           | kemiller wrote:
           | There is truth to that, but it's also true that cars simply
           | have way more functionality than they did 20 years ago and
           | it's effectively impossible to assign a button to every
           | thing.
        
             | James_K wrote:
             | I think the added complexity is in areas where it doesn't
             | really matter. The stuff the driver actually cares about is
             | still the same as it was then. You can just put the rest in
             | a bluetooth phone app. If it is more complicated than a
             | button press, people probably shouldn't be messing with it
             | while driving anyway.
        
               | tpmoney wrote:
               | I definitely don't want my car controls tied to a phone
               | app. No matter what I should be able to configure my
               | car's functions long after the company stops distributing
               | their app. But there's no reason why we can't have a
               | "best of both worlds" sort of deal. I have a modern Mazda
               | with a touch screen that comes with a center control knob
               | and has physical controls for a good chunk of the
               | settings you'd ever want to change while driving. So I
               | don't have to go through menus to change my air
               | conditioning from low to high, but I also don't have to
               | use a tiny character led display and a "push 3 times,
               | then hold for 5 seconds then pull twice and rotate 37.8
               | degrees" multi function button to find and access
               | settings outside of those physical controls. In fact, the
               | touch screen disables touch input at speed, so the
               | control cluster MUST be able to access any functionality
               | without relying on the touch display. It works pretty
               | darn well. In fact the only thing I'd argue it could do
               | better is be more responsive and have a decent set of
               | distinct tones for navigating the screens without sight.
               | It's not often I want a setting in the menus while
               | driving, but it would be a lot nicer if each menu screen
               | had a distinct set of sounds so that by ear I could know
               | where I am and memorize those controls if I needed to.
        
               | James_K wrote:
               | > long after the company stops distributing their app
               | 
               | There is a cool idea called open source, but I suppose
               | something as radical as giving users ownership of
               | software for their car isn't something companies would be
               | willing to consider. Much better when you get to charge a
               | subscription for heated seats.
        
               | tpmoney wrote:
               | Even if its open source, I don't want to spend my own
               | time or depend on other people deciding to keep the
               | software working and building on newer devices just to
               | configure car settings. There's no reason in the world to
               | eschew a touch screen or other control interface in a car
               | and instead put all the control in a phone app.
        
               | James_K wrote:
               | I would say safety is a big one. It's a lot easier for
               | users to justify fiddling with a touch screen interface
               | when it's a part of the car vs on their phone screen.
               | Sometimes you want to make unsafe things harder to do.
        
               | tpmoney wrote:
               | If fiddling with the touch screen while driving is the
               | issue, you can solve that with software lock-outs. The
               | Mazda's touch screen stops responding to touches at
               | faster than 5 MPH, and if necessary you could also lock
               | out option and setting controls entirely while the car is
               | in motion so that even the control knob couldn't be used
               | to fiddle while driving. Moving control out of the
               | already on board computer and control system and onto
               | some external device is just plain over-engineering a
               | worse solution.
        
             | bluefirebrand wrote:
             | Do cars _really_ have that much more functionality that it
             | requires everything to be thrown into a touch screen?
             | 
             | I have a 2017 Chevy Sonic with a built in touchscreen and I
             | basically never have to touch it other than to input an
             | address into Android auto.
             | 
             | I haven't found any pieces of the car functionality I
             | cannot access through a button somewhere on the dash or
             | steering wheel
             | 
             | I doubt a 2024 car has that much more functionality than my
             | 2017
        
               | vel0city wrote:
               | Both of my cars from different makers have a _ton_ of
               | things which don 't have a physical button. Configuring
               | the colors of the lights in the interior, setting
               | restrictions on secondary keys, changing the doorpad
               | settings, configuring navigation quick saves, configuring
               | auto lock on walk away, whether the car moves the seats
               | back for easier getting in and out, how much it moves the
               | seats for that, toggling liftgate gestures, setting the
               | default settings for ADAS systems, configuring if the
               | mirrors automatically tuck in or not, configuring the
               | puddle lights, configuring charging settings, configuring
               | stereo equalizer and other deeper settings, rear occupant
               | alert systems, configuring how long it waits to have the
               | lights on, defaults for auto-high beam and its
               | sensitivity, configuring remote start options, deeper
               | setting options for drive modes, configuring cross
               | traffic alerting, deeper route planning, etc. Probably
               | still a hundred more options I haven't listed here.
        
               | miltonlost wrote:
               | And so you can have physical buttons (left, right, up,
               | down, enter) and a screen with a menu for all those
               | options.
        
               | vel0city wrote:
               | How is that better? Press press press press press press
               | press press press press press press press press press
               | cool just set one setting. Versus tap settings, flick
               | scroll, tap to set.
        
               | valval wrote:
               | It's not. I think the people in this thread already have
               | their minds made up.
        
               | giancarlostoro wrote:
               | In terms of doing it while driving, I'll take the buttons
               | instead of a touch screen. I can press a button without
               | looking at a screen.
        
               | robocat wrote:
               | > left, right, up, down, enter
               | 
               | Every UI using "simple" menu button navigation has been
               | horrific in my experience. Remote controls, handsets, TV
               | configuration menus, yadda yadda.
        
               | NeoTar wrote:
               | Discoverability is also an issue touch screens can help
               | with - I enjoy that in the settings app on iPhone (I
               | believe android is the same) one can search for a
               | setting, rather than try to guess where a given setting
               | has been placed.
        
               | Crespyl wrote:
               | Surely none of that requires a touchscreen though? Just
               | basic generic navigation and selection buttons will work
               | fine.
        
               | vel0city wrote:
               | It doesn't require it to be a touchscreen, sure, but it
               | practically requires it to be _a_ screen. But I 'd _much_
               | rather just quickly tap a checkbox instead of press,
               | press, press, press, press, press, press, press, press,
               | press, press, press, press, press, press, press, press,
               | press, press, press, press, press, press navigating the
               | giant array of settings.
               | 
               | And then on top of that people want AA/CarPlay which is
               | designed around touch inputs first, so you're going to
               | have that screen be touch anyways.
               | 
               | None of that should really be changed by the driver when
               | the car is in motion, and you'd have to manage the deep
               | navigation of a bunch of button presses on a screen
               | anyways so arguing you'd be less distracted is a moot
               | point.
        
               | kreyenborgi wrote:
               | But that's stuff you don't need to touch while driving.
               | 
               | We only need knobs for crucial things like fog lights,
               | turn signals and skipping podcast ads.
        
             | jabroni_salad wrote:
             | How many settings does a typical TV have these days? You
             | can modify all of those with a d-pad. What is happening in
             | your car that actually needs touch?
        
               | appplication wrote:
               | I see your point, but I wouldn't exactly uphold TV menu
               | navigation as a model of good user design.
        
               | pnw wrote:
               | Smart TV's effectively have touch-style interfaces as
               | well now, where the remote is like using a mouse in free
               | space versus the traditional D pad. The LG Freespace and
               | Sony One Flick come to mind.
        
             | xyst wrote:
             | > more functionality
             | 
             | The functionality you refer to is probably the creature
             | comforts (ie, multi zone A/C, memory settings for front
             | seats, ...). But the essentials of a car (ie, transmission,
             | wheels, structural integrity, windshield wipers) haven't
             | changed for decades.
             | 
             | What has changed though is:
             | 
             | - increasing size of vehicles due to increasing insecurity
             | of American buyers
             | 
             | - a large majority of class C holders largely unprepared
             | for the size of these vehicles
             | 
             | - this gives manufacturers the opportunity to stuff as much
             | tech junk into these vehicles to give these less qualified
             | drivers more assistance
             | 
             | - coincidentally, all of this tech junk comes with a very
             | high premium for manufacturers and dealerships
             | 
             | Fear sells in this country. 9/11 changed the game.
        
               | RunSet wrote:
               | > increasing size of vehicles due to increasing
               | insecurity of American buyers
               | 
               | I understand the average vehicle size increased to
               | exploit a loophole in emission reduction requirements.
               | 
               | https://www.vox.com/future-perfect/24139147/suvs-trucks-
               | popu...
        
             | eloisant wrote:
             | I don't mind having the extra functionality on the touch
             | screen, just let me use the basic ones that already existed
             | before touchscreens (A/C control, volume, etc.) on physical
             | buttons.
        
               | sedatk wrote:
               | Exactly. They've just gone too far.
        
               | lupire wrote:
               | The touchscreen is in the same space the buttons were.
        
             | tikhonj wrote:
             | Right, it makes sense to have the long tail of your
             | functionality on the touchscreen, unless you want your car
             | to look like an airliner's cockpit. Which would actually be
             | cool but it would be a pain to learn and, presumably, quite
             | expensive.
        
             | marssaxman wrote:
             | I sure wish they wouldn't build so much functionality into
             | the cars.
        
             | deergomoo wrote:
             | I'm not sure I buy this. My 2020 Civic has physical knobs
             | and buttons for most+ of the climate functions, media/radio
             | controls, answer/hangup a call, lights, wipers, cruise
             | control (including speed limiter and follow distance),
             | driver's display, brake hold, eco mode, stop/start on/off,
             | dampers, gears (though it's a manual so goes without
             | saying), windows, mirror folding, and then a few down by my
             | knee that I never need to touch like collision detection,
             | traction control etc. I've edited this post four times
             | already because I keep remembering more buttons it has.
             | 
             | With the regrettable exception of the couple of climate
             | controls I detail below, the only functionality on the
             | touch screen is stuff I shouldn't be fiddling with while in
             | motion anyway: GPS, car settings, and anything that CarPlay
             | displays. I know a Civic isn't a prime example of a "high
             | tech" car, but it's a well-specced one and I'm struggling
             | to think of much that substantially fancier cars have that
             | would blow past a reasonable limit for physical controls.
             | 
             | + on/off, temp, screen blower, seat heaters, and defrosters
             | all have physical controls. The manual fan speed and
             | direction controls are on the touch screen. I wish they
             | weren't, and I believe the newer 11th gen has restored
             | these as physical knobs and buttons.
        
             | conductr wrote:
             | I don't think that's what people want either. But there is
             | a dozen or two features so commonly used that an analog
             | control is the obvious choice.
             | 
             | One of my newer cars has only one physical control and
             | that's for volume. I never realized it before owning this
             | car but I change the AC much more frequently than I change
             | my audio volume.
        
             | giancarlostoro wrote:
             | > Airplanes have entered the chat.
        
               | AlexAndScripts wrote:
               | And, really, wouldn't a car that had controls like a
               | plane be awesome? Probably not everyone's cup of tea, but
               | I'd adore a set of metal physical switches just above the
               | windscreen. Add a HUD while you're at it...
        
           | kjkjadksj wrote:
           | My old head unit was all buttons and slipped into the
           | dashboard in one piece with one plug too. In the custom
           | stereo world having a touch screen interface always carried a
           | premium over good old buttons. I'm not sure why that should
           | change. Screens are much larger and full color on touch
           | screen cars too compared to basic lcd alphanumeric screens.
        
           | qwertox wrote:
           | These buttons are usually located so close to each other,
           | that one PCB can hold many of them. Then you need just one
           | set of wires which connects the ECU to the controller on the
           | PCB.
        
           | nuancebydefault wrote:
           | Cost and durability as well. Physical knobs wear out because
           | of friction and dust.
        
           | kragen wrote:
           | You can connect a bunch of analog switches to one LINbus
           | microcontroller; then you only need one databus.
        
           | hyperadvanced wrote:
           | That isn't really true when you factor in the cost of
           | engineering new parts/systems compared to just doing it like
           | you've always done.
           | 
           | I know a guy who worked at GM and apparently they got bit by
           | the "digital transformation" bug and decided that the army of
           | iPhone app developers and ex Silicon Valley folks was what
           | they needed to stay relevant. Hence the omnipresent touch
           | screen.
        
           | conductr wrote:
           | It's cost for sure, but they were also able to sell the tech
           | packages so it was also fulfilling a demand too.
        
             | seanmcdirmid wrote:
             | Ya, cheaper design/production costs plus a tech feel for
             | being new, but I bet in the future you'll be able to buy
             | analog buttons as a premium upgrade.
        
           | globular-toast wrote:
           | This is it. I don't know why so many people think touch
           | controls are a misguided attempt to be better. They are a
           | definite attempt to be cheaper, that's all. This is why most
           | electronics made in China these days have touch buttons. They
           | are cheaper and they are almost always worse.
        
         | MostlyStable wrote:
         | I've been relatively convinced that it was a cost savings
         | measure. Both in cost of components and, probably more
         | importantly, cost in labor of install, since touchscreens are
         | cheaper on both regards. Everyone knew it was worse, but it
         | saved money, and, at least for a while, it could be marketed as
         | "premium".
        
         | layer8 wrote:
         | The designers are not the ones who decided on that. It's cost
         | reduction, feature flexibility (you can decide later what
         | exactly to provide in the software), and the marketing
         | semblance of a cool modern interface.
        
         | amelius wrote:
         | Of course they knew it. But they __also__ knew that buyers
         | wouldn't figure it out until after buying the car.
         | 
         | Fast forward a decade, and now buyers want buttons.
        
         | xyst wrote:
         | Probably cost and the rise of touch screen mobile phones (ie,
         | og iPhone of 2007-2008)
        
         | Laremere wrote:
         | In addition to what others are saying, US law requires new cars
         | to have back up cameras and the related screen. So everything
         | else immediately becomes "so we add it to the screen we already
         | have to have, or add a new physical control?"
         | 
         | On another note, I do like my (getting older) Mazda's screen.
         | It has touch, but I honestly forget it does because the control
         | knob is so much better for use while driving. Nice and tactile.
         | Additionally all of the important controls have physical
         | buttons. Only major problem I have with it is that if it can't
         | connect to Bluetooth (which is stupidly often), it decides to
         | switch back to radio, blasting that at me. Then I have to sit
         | there going through multiple menus to get Bluetooth
         | reconnected.
        
           | gaudystead wrote:
           | One of the deciding factors for me going for a Mazda
           | (currently being shipped!) over other brands is because they
           | still use a real gearbox (and not a CVT), and because their
           | media system controls are physical buttons and not a touch
           | screen. I hate taking my eyes off the road and the Mazda
           | seemed like the safest option to reduce that as much as
           | possible.
        
             | AlexAndScripts wrote:
             | I'm new to cars - I haven't passed my test yet. I also live
             | in the UK, where manuals are the norm (and that's what I'm
             | learning on). What is it that you dislike about CVTs? When
             | you say a real gearbox, is it manual or automatic?
        
         | tikhonj wrote:
         | I'm sure the _designers_ in the automotive industry knew. The
         | move to touch screens just reeks of management and marketing
         | interference: chasing trends and shiny technology as well as
         | prioritizing cost savings /uniformity/flexibility/etc over the
         | final product experience.
        
         | StephenAmar wrote:
         | I vividly remember a discussion with designer colleague in the
         | early 2010s that used to work at BMW. They convinced me that
         | touch buttons in car were awful.
         | 
         | They totally knew.
        
       | doublerabbit wrote:
       | Now if only add physical keyboards yo phones again...
        
       | mlhpdx wrote:
       | Physical buttons don't require an ad blocker.
        
       | gigatexal wrote:
       | Yes I do prefer analog controls. Dials for heat. Open close flaps
       | for vents. On off switches.
       | 
       | Tangentially: the Tesla single giant glass console is in dire
       | need of a UX designer to take the clutter out and make it far
       | more usable. It's here I wish that Apple had bought Tesla many
       | many years ago: CarPlay as they have it now where it takes over
       | the whole screen would have been amazing.
        
         | bhauer wrote:
         | > _Yes I do prefer analog controls. Dials for heat. Open close
         | flaps for vents. On off switches._
         | 
         | Dials and switches can be fully digital (e.g., dials can be
         | free-spinning, without locks at each end of a setting). So
         | preferring dials and switches seems reasonable. But flaps for
         | vents are very difficult to automate. Returning to manual flaps
         | in cars would mean losing modern cars' ability to associate and
         | restore HVAC vent preferences with driver profiles. It would
         | mean returning to the time when it was actually necessary to
         | adjust the HVAC vents every time you swapped drivers. While
         | setting vent preferences on the screen may take a second or two
         | longer than manually setting them, thanks to the setting being
         | associated with my driver profile, it's a set-once-and-forget-
         | forever setting. The net time and annoyance savings is large.
        
           | finnh wrote:
           | Thanks for explaining something I've never understood. I
           | still think it is silly, tho - it makes sense only if each
           | driver always wants vents pointing at the same place. my
           | preferences change by season, by day, by hour, so needing to
           | go through a screen is a time-loss and annoyance generator,
           | not vice-versa.
        
             | CrimsonRain wrote:
             | Just tell (use voice) the car which direction you want your
             | air...
        
           | allears wrote:
           | For me there's no set-and-forget-forever setting. Depending
           | on the weather, how I'm dressed, how many other people in the
           | car, whether there's a smelly diesel truck ahead, etc.,
           | that's a setting I need to change all the time.
        
             | bhauer wrote:
             | I guess everyone is different, but what you described
             | absolutely doesn't resonate with me. I never have adjusted
             | my HVAC vents after their initial configuration. Winter,
             | summer, whatever. I always want the air to flow the same
             | way.
        
           | deergomoo wrote:
           | Surely climate controls change _far_ more based on the
           | weather at the current moment than on the preference of the
           | individual drivers? My wife and I have polar opposite
           | preferences for cabin temperature and airflow, but even if
           | the car remembered our preferred settings we would both be
           | changing them frequently anyway.
           | 
           | I would much rather retain the ability to quickly change temp
           | or re-orient a blower without taking my eyes off the road
           | than for the car to remember that I like it cool and breezy
           | and she likes it like a furnace.
        
         | m463 wrote:
         | > Apple had bought Tesla
         | 
         | lol. I think tesla was copying apple, relentlessly removing
         | without knowing when to stop.
         | 
         | Apple has lost its way too in this respect.
        
       | TonyTrapp wrote:
       | Just in time. Yesterday I had to use a touchscreen-based card
       | reader for the first time to pay for something. What a jarring
       | interaction. Impossible to use muscle memory, so I actually had
       | to think what my PIN was and had to look at the screen the whole
       | time, being stressed about pressing just a bit too much to the
       | left or the right so that the wrong digit would be entered. I
       | very much prefer classic card terminals, thank you very much.
        
         | lifestyleguru wrote:
         | Did it display an ad before displaying the keyboard? Because I
         | encountered terminals which have physical keyboard but also
         | display an ad on the screen. No physical keyboard? A perfect
         | captive audience.
        
           | TonyTrapp wrote:
           | Luckily not. It was at a restaurant, and I hope that a waiter
           | handing you a device to enter your PIN but first having to
           | watch an ad is never going to be a thing.
        
         | walthamstow wrote:
         | I was in the Philippines last week. Not only do they have
         | touchscreen card POS devices, they also randomise the order of
         | the numbers. Turns out I know my PIN by the position of the
         | numbers moreso than the numbers themselves.
        
           | fragmede wrote:
           | 2580 (straight down the number pad) is a popular PIN because
           | of that.
           | 
           | source: http://www.datagenetics.com/blog/september32012/index
           | .html#g...
        
       | fasteddie31003 wrote:
       | I'll be the contrarian and say I prefer touchscreens. To get some
       | system into a touchscreen you need to digitize the whole system
       | which allows you to control it through automation which creates a
       | more versatile system. The system could be digitized and then
       | have a physical control to change the state, but then it's not
       | necessary at that point.
        
         | pdimitar wrote:
         | "Could" being the keyword here. We're not there yet.
         | 
         | Also the touchscreens break muscle memory habits and don't give
         | any feedback. These things are actually extremely important
         | f.ex. in a car.
        
         | TomK32 wrote:
         | There's a interesting middle ground, programmable button that
         | is also a rotary button that gives feedback, the KeWheel by
         | KEBA. I'm sure that are similar solutions from other
         | manufacturers.
        
         | jajko wrote:
         | You probably meant other industry but this is a terrible
         | mindset for cars for example. Touchscreens are so terrible
         | premium manufacturers ignored them for a long time since its
         | obvious downgrade in comfort and safety, yet people kept buying
         | teslas despite this, even bragging how cool some cheap ipad is.
        
         | vel0city wrote:
         | I'm pretty pro touchscreen to a point. Any driving critical
         | control should be physical. Lights, turn signals, horn,
         | steering wheel controls, etc. Physical controls with physical
         | feedback. Everything the driver should mess with should be
         | either on the wheel or immediately around it and should be
         | physical.
         | 
         | Other than that, I really don't care. When I'm punching in the
         | address on the navigation system, give me a massive screen.
         | When I'm stopped and trying to look up something in my media
         | collection, give me a massive touchscreen. When I'm trying to
         | quickly glance at the map, make it a giant screen so I can see
         | it all quickly. Or better yet a HUD or have it on the
         | instrument cluster.
        
         | purplethinking wrote:
         | Also, when it comes to cars, and probably other
         | devices/vehicles in the future, they are increasingly operating
         | themselves. You can buy FSD for Tesla and drive for hours in
         | mixed highway and city streets without having to intervene.
         | When you do intervene you can take control for 15 seconds and
         | then give back control to the system. At that point, why put in
         | buttons to optimize the experience for human drivers? This is
         | true for other cars as well, but to a lesser extent, but the
         | direction is clear.
        
           | mmooss wrote:
           | > At that point, why put in buttons to optimize the
           | experience for human drivers?
           | 
           | Less optimization results in more accidents, injuries, and
           | deaths.
        
       | praptak wrote:
       | Touchscreens are anti-accessibility.
       | 
       | Lack of tactile feedback for the sight-impaired is the obvious
       | part but there is another thing:
       | 
       | Touchscreens just stop registering your touch when you get old.
       | The older you get the less moisture there's in your skin, which
       | at some point makes touch screens ignore you.
       | 
       | https://www.gabefender.com/writing/touch-screens-dont-work-f...
        
         | phrenq wrote:
         | At a former company, we were all issued YubiKey Nanos, which
         | just never worked for me. None of my coworkers had a problem,
         | but I couldn't get the damn thing to register a touch no matter
         | what I did, including swapping keys. Eventually I came across a
         | thread on an internal list for employees over forty, with
         | several other people who were all having the same problem. The
         | solution? Lick your finger. Gross, but it did the trick. And
         | I'm stuck licking my finger every time I need to make a YubiKey
         | work.
        
           | 01HNNWZ0MV43FF wrote:
           | I wonder if that explains the stereotype of old people
           | licking their fingers to turn pages
        
             | phrenq wrote:
             | That's funny, I hadn't thought of that. It very well might
             | be true that turning pages is easier for people with more
             | moisture in their skin.
        
               | arccy wrote:
               | so books are not accessible: kindles are better
        
               | kibwen wrote:
               | I'm unclear if this was intended to be sarcastic, but
               | it's certainly possible for e-readers to be more
               | accessible than books, at least for models that actually
               | have physical buttons (and especially considering that
               | e-readers can have zoomable text).
        
               | dotancohen wrote:
               | I am actually reading this on an e-reader. I find it more
               | accessible than either my phone or my desktop. And easier
               | on the eyes.
        
               | freedomben wrote:
               | Maybe not accessible in the a11y sense, but definitely
               | accessible in the "can read without DRM" sense. I'll take
               | a book I can keep and read whenever and however I want to
               | one that has to phone home and ask a giant corporation if
               | it's ok.
        
               | zxexz wrote:
               | Yes this is very much the reason. It gets dry where I am
               | in the winter, and it never occurred to me to do this. An
               | older gent in a coffee shop once watched me try to turn a
               | page, and enlightened me. I've met more than a few people
               | who have a dedicated finger glove for turning pages :)
        
               | buran77 wrote:
               | Wet sponges [0] for people counting money were a very
               | common sight some decades ago before money counting
               | machines and mostly electronic payments. Probably still
               | being used just not so obvious anymore. Regardless of age
               | fingertips will eventually get too dry as the paper
               | absorbs all the moisture and flipping pages or separating
               | banknotes becomes hard.
               | 
               | For touchscreens dry fingers are also called "zombie
               | finger" [1]. The screen registers the too minute change
               | in electrical field as noise and rejects the touch event.
               | Some sweat (but not too much) on the fingers makes all
               | the difference.
               | 
               | [0] https://image.shutterstock.com/image-photo/sponge-
               | finger-wet...
               | 
               | [1]
               | https://www.consumerreports.org/cro/news/2015/06/zombie-
               | fing...
        
               | freedomben wrote:
               | I'm also in a dry climate, and even as a teenager I often
               | had to lick my fingers in order to get the plastic bags
               | at the grocery store open (I was a bagger so had to do it
               | all day). Eventually we got smart and started putting wet
               | sponges by the bags, which is also an amazing life hack
               | if you have trouble turning pages.
        
               | chgs wrote:
               | Wet sponges were a common site in offices back before
               | widespread computing and lots of cash.
        
             | pndy wrote:
             | That sounds more like a soft percussive maintenance
        
             | kgwgk wrote:
             | Old people?
        
             | MikeTheGreat wrote:
             | Yes, it does.
             | 
             | Source: when I was 5 I saw my grandmother, RIP, doing that
             | and asked her about it. She explained that as she got older
             | her fingers got drier, and now it's just easier to flip
             | pages that way.
        
             | mrkstu wrote:
             | Its also the only way I can open a plastic bag in the meat
             | section of Costco.
        
               | gessha wrote:
               | I was shopping at a grocery store and a lady saw me
               | visible distraught by not being able to open a clear bag
               | and she told me to touch some of the produce I'm about to
               | pick up or the moisture around them. Never had the
               | problem again. Thank you, random lady!
        
               | hn72774 wrote:
               | Rubbing the opening side of the bag between your palms
               | generates static and opens it too. Learned that from a
               | meat department employee who saw me struggling one day.
        
               | Moru wrote:
               | I used to do that too. But now the plastic bags are gone
               | and there is these paper bags with slightly offset edges
               | att he opening. Really neat invention, why didn't we do
               | that before? :-)
        
               | Tagbert wrote:
               | One of our local grocery stores has a different brand of
               | plastic bag, This one has a small adhesive spot between
               | the layers near the opening of the bags. As you pull the
               | bag off, the adhesive pulls the next bag open a little
               | bit. Each bag is slightly open when you pull it off. It
               | works surprisingly well.
               | 
               | I may try to suggest that the other grocery stores adopt
               | this brand but they are big national chains and I doubt
               | they would be interested.
               | 
               | for reference, this bag says PULL-N-PAK(r) Titan Supreme
               | 28-2024-11-2 www.crownpoly.com
        
               | TeMPOraL wrote:
               | I've seen several different solutions to this problem
               | over the decades, and they all have one thing in common:
               | they quickly get value-engineered out of existence.
               | 
               | There's always a fraction of a cent to be saved by adding
               | slightly less adhesive, using slightly cheaper plastic,
               | replacing the perforating tool less often, etc.; couple
               | iterations in, the solution stops working reliably.
               | There's no back pressure, because it's not like anyone is
               | choosing where they shop by whether the single-use
               | plastic bags are easy to open.
        
             | wruza wrote:
             | There's a whole "fingertip moistener [pad]" thingy if you
             | need it often. Cashiers and secretaries often use them at
             | work.
        
               | thih9 wrote:
               | Off topic, a dog's wet nose also works. Surprisingly
               | useful on walks, e.g. when a poop bag won't cooperate in
               | a critical moment and licking your fingers is not an
               | option.
        
               | Arrath wrote:
               | Well I'm filing this tip away for future use.
        
             | coldtea wrote:
             | It's not a stereotype and it's not really a mystery.
             | 
             | Licking or wetting your fingers for this purpose has been a
             | standard practice across the globe, when people are dealing
             | with turning pages (e.g. for accounting), counting tickets,
             | coupons, paper money, etc. It was never just something
             | older people did (except in the sense that the practice is
             | not as common now, as people in the US and Europe don't
             | need to do it that much anymore, due to changes like
             | reduced use of cash, etc.).
             | 
             | So, you might not have seen it since the need is mostly
             | obsolete in most of the west, but it's still a thing
             | elsewhere, and was very much a thing in the US and Europe
             | too until a few decades back.
             | 
             | So much so, that there were office gadgets made for this,
             | basically a base holding a small sponge, that you would add
             | water to, and use it to wet your fingers for
             | counting/changing pages. They're still very much sold:
             | 
             | https://www.amazon.com/money-counting-
             | sponge/s?k=money+count...
        
               | TeMPOraL wrote:
               | I'm not stranger to licking my fingers when dealing with
               | cash, or licking stamps and envelopes, etc. but the way
               | some old people do it was always a little mystery to me.
               | I'd see them taking a second or three to quite
               | conspicuously stick their tongue out and slowly lick
               | their finger _every single time_ before turning a page or
               | a banknote. I always figured it 's just a force of habit,
               | but they're doing it in maximum power-save mode, and are
               | way past giving a fuck about how gross it looks to
               | everyone around them. I never considered that maybe they
               | really need to do it this way to keep their fingers
               | moist.
               | 
               | (That realization scares me, as it means I too might
               | become an obnoxious finger-licker in a few years.)
        
               | justinclift wrote:
               | Maybe a key chain instead with a moistened pad that
               | doesn't easily go dry? :)
        
               | TeMPOraL wrote:
               | Honestly, and in line with a reply upthread[0], fresh
               | saliva may be more sanitary. I mean, it has some non-zero
               | antimicrobial properties, plus it doesn't accumulate
               | random stuff that could grow over time.
               | 
               | Yeah, I'm starting to understand why old people may be
               | past the point of giving a damn about the optics.
               | 
               | --
               | 
               | [0] https://news.ycombinator.com/item?id=42036400
        
               | Clamchop wrote:
               | The "sanitary" replacement is a wax, I always just knew
               | it as sortkwik (? It's been a while), that you dip your
               | fingers in. I'm sure it's still a thing for literal paper
               | pushers to this day.
               | 
               | Sanitary in quotes since I'm not sure a pot of wax
               | collecting stuff from your fingers for months or years is
               | much better than licking.
        
               | voidfunc wrote:
               | Used wax all the time when I worked as a bank teller
               | years and years ago
        
             | BlandDuck wrote:
             | I can also be used to poison people who read forbidden
             | books: https://en.wikipedia.org/wiki/The_Name_of_the_Rose
        
               | denotational wrote:
               | I just finished reading this last night at 01:30; what a
               | book!
        
           | Log_out_ wrote:
           | User accounting the with the sibling system.lick the device
           | to prove its your cake or you are thoroughly protected from
           | being thoroughly grossed out by growing up with siblings .
        
           | marcosdumay wrote:
           | There exist some "artificial tongues" that people use to turn
           | pages. It's a rosin-like substance that comes in a small can.
        
             | deepsun wrote:
             | There exist artificial fingers to tap smartphones, sold in
             | cold climates, so you don't need to take off gloves.
             | Regular sausages in their packaging work great.
        
               | cbzbc wrote:
               | You can effectively get these surfaces built into the
               | glove, a number of companies sell such things.
        
               | mirekrusin wrote:
               | Why they don't need to be wet?
        
               | cbzbc wrote:
               | To activate a touchscreen they simply need to have
               | capacitive properties.
        
               | mirekrusin wrote:
               | Interesting, it sounds like they should try to invent
               | something that works in similar way to nerves on the skin
               | as you can feel slightest touch regardless of moisture.
        
               | eternityforest wrote:
               | Maybe multiple accelerometers plus machines learning
               | could improve tao detection?
        
               | Reason077 wrote:
               | I used to have some woollen winter gloves with built in
               | touch-screen fingertips. They worked well, but also made
               | things quite slippery when holding a phone. This once
               | resulted in a shattered screen when the phone slipped out
               | of my gloved hand and flew onto a cold, hard, London
               | pavement...
        
               | Moru wrote:
               | How cold does it get with you? I have tried all sorts of
               | touch-screen gloves and they all stop working below -5 C.
               | The cheap touch-pencils still work though so carry one of
               | those around my neck if I need the phone outdoors.
        
               | dotancohen wrote:
               | Carrots and cucumbers work as well. I suppose it's the
               | high moisture content.
        
           | xyst wrote:
           | just apply some "hawk tuah", new tagline for yubikey nano
        
           | willmadden wrote:
           | Drink more water.
        
             | vdvsvwvwvwvwv wrote:
             | Moisturizer shoud help too?
        
               | necovek wrote:
               | I wouldn't drink just any moisturizer.
        
             | miohtama wrote:
             | Check under your eyelid that you are not an android
        
           | pipes wrote:
           | Great! I'm in my forties and my laptop finger print scanner
           | seems really temperamental, I'll try licking my finger!
        
             | joecool1029 wrote:
             | I used to rub the side of my nose briefly to make
             | fingerprint reader work on thinkpads, I think this coats
             | the finger with enough oil to make it work reliably.
        
             | TeMPOraL wrote:
             | It works for my phone's fingerprint scanner. I used to have
             | issues with it, and eventually thought it might be caused
             | by the extra "safety glass" glued on top of the screen.
             | Then one day, after another failed fingerprint unlock
             | attempt, I noticed a text on the screen suggesting to
             | moisten my finger. It must have been added in some system
             | update, and I'm very thankful for that, or else I'd have to
             | wait until this HN thread to figure this out.
        
           | Projectiboga wrote:
           | Ah I'm 56, the touch screen on my phone has gotten finicky.
           | I'll have to see if that would help in a pinch. I wouldn't
           | want to rely on that all the time but under time pressure it
           | is good to know about that.
        
             | szszrk wrote:
             | I'm almost 40, some years ago I noticed that at winter I
             | get more frustrated with my phones and start thinking of
             | changing them.
             | 
             | It turned out each winter I make screens much more dirty
             | and my fingers are drier. Touch gets more random,
             | fingerprint readers success rate drops from 100% to more
             | like 50%.
             | 
             | Nowadays I make sure I clean the screen with actual
             | dedicated products often, and make sure I keep hands
             | moisturized. It works well, even if the latter contributes
             | to the former.
             | 
             | Haven't changed phone in over 2 years and still don't feel
             | the need for change :)
        
               | veunes wrote:
               | Oils or dirt can interfere with touch sensitivity
        
               | jjtheblunt wrote:
               | i thought possibly bloodflow is less prevalent on the
               | surface of your fingers in cold weather, and finger
               | touches are harder to detect as a result, but i don't
               | have data or proof.
        
             | dotancohen wrote:
             | You should really look at the S series by Samsung. I've
             | been using Note devices since the Note 3, I would not give
             | up the stylus for anything at this point.
        
             | notpushkin wrote:
             | Not sure if it's available on your phone, but look for a
             | _High touch sensitivity_ option in display settings. Helps
             | me a lot in winter.
        
           | BobAliceInATree wrote:
           | If you'd rather not lick your finger, you can get one of
           | those old-school sponge stamp/envelope moisteners.
        
             | Izkata wrote:
             | I'm not as old as everyone else here is mentioning, but
             | started having this issue a few years ago with my phone. My
             | fix was to rub my hands together for a few seconds. Don't
             | know why but it's always worked for me.
        
               | mh- wrote:
               | I'm curious if you have issues with pulse oximeters too.
               | The thing they use to check your blood oxygen level when
               | you go to the doctor.
               | 
               | I don't tend to have the issues everyone here is talking
               | about, but those things never work for me on the first
               | try.
        
               | TylerE wrote:
               | Those work off light absorption, so different mechanism.
        
           | DavideNL wrote:
           | > _Lick your finger._
           | 
           | Exactly, i do the same thing with my (new) Macbook Air, it
           | makes the TouchID sensor work much more reliable (also, i use
           | my middle finger by the way...)
        
           | veunes wrote:
           | I remember how my mom's Touch ID didn't work. Thank goodness
           | they came up with Face ID
        
           | hawski wrote:
           | Would breathing on it (wide open mouth air blow, I'm not a
           | native speaker) work as well but be contactless way of
           | achieving it?
        
             | lisper wrote:
             | > I'm not a native speaker
             | 
             | You got it (mostly) right :-) Just one minor mistake: a
             | native would write, "Would breathing on it be _a_
             | contactless way... " in order to indicate that this is only
             | one of several possibilities. You could also say, "Would
             | breathing on it be _the_ contactless way... " in order to
             | indicate that this was the only possibility.
             | 
             | The rule here is really weird. The qualifier is only
             | required when there is a singular noun being used as an
             | object. "Breathing is way of doing it" sounds weird, but
             | "Breathing and licking are ways of doing it" does not.
             | 
             | "English is super-weird" sounds right. "English is super-
             | weird language" sound weird.
        
           | justsomehnguy wrote:
           | real life verification can
           | 
           | /s but not so much
           | 
           | EDIT: back in the day cashiers had a thing to moisture your
           | fingers flipping the bills/notes/papers
        
           | planckscnst wrote:
           | You can also use some other part of your body that has
           | moisture. My nose and my scalp are really oily, so I can rub
           | my finger on my nose and then do the touch controls and
           | fingerprint sensors and have it work
        
             | mewpmewp2 wrote:
             | Glad it didn't end with what where my imagination went.
        
         | yazzku wrote:
         | Even for non-impaired people, the lag on a touch screen is
         | utterly miserable.
        
           | bhauer wrote:
           | Software lag isn't unique to touchscreens. Software lag is
           | always a terrible thing, and developers who de-prioritize
           | performance should be ashamed, but that is true regardless of
           | what input is used.
        
             | yazzku wrote:
             | A touch screen imposes additional lag, though. Detecting
             | finger swipes for left/right, for example, requires more
             | processing than spinning a fucking dial or pressing on a
             | button. But, like you said, performance doesn't matter
             | anymore to the companies that design these interfaces. We
             | should have criminal laws for this type of thing along with
             | the return to proper hardware interfaces. Lack of
             | performance should be a criminal offense.
        
             | jabroni_salad wrote:
             | It's kinda bearable with buttons because you get feedback.
             | The ATM I use isn't the speediest thing but the buttons
             | have a very tactile feel and it beeps at you for every
             | press. It might not be "impressive", but it does cause
             | forty dollars to appear and that's really all I wanted from
             | it.
             | 
             | Now ask anyone with a touch screen in their car what their
             | error rate on that thing is. Even the really good ones are
             | pretty bad.
        
           | praptak wrote:
           | Touchscreens are also extra bad in the car. The hands have
           | mass and the motion of a car is shaky due to bumpy roads,
           | curves, braking, etc.
           | 
           | This makes it hard to hit the desired area on a vertical
           | touchscreen at near full extension of the arm.
        
           | contravariant wrote:
           | Accessibility problems just mean systems are a pain to use.
           | So much so that we describe _easy_ to do things in terms of
           | impairment. I could do it blindfolded, with one arm, two
           | fingers in my nose, in my sleep etc.
           | 
           | The ultimate form of accessibility is not 'designed for
           | impaired people' it is a system that does what you want
           | without having to think about it or lift a finger.
        
         | dimal wrote:
         | > She started getting frustrated, "it's my fault, I don't know
         | how to use this thing properly."
         | 
         | This is heartbreaking. The woman is being excluded through no
         | fault of her own, and she blames herself. I find this to be a
         | common for people who don't think of themselves as disabled but
         | are made disabled by bad interfaces. They think there must be
         | something wrong with themselves because everyone else has such
         | an easy time, when really it's the technology.
        
           | rubslopes wrote:
           | I once saw an elderly woman trying to receive medical care at
           | an urgent care clinic. She brought her documents and medical
           | insurance card, but the receptionist told her she could only
           | be checked in if she provided a two-factor authentication
           | code from her insurance app. The woman was totally confused.
           | It was heartbreaking to watch.
        
             | MikeTheGreat wrote:
             | Where do you live?
             | 
             | And how is this supposed to work? Like, at all? Does the
             | urgent care place have 2FA set up for every insurance
             | company? Just the insurance companies they accept? What
             | about folks that don't have their phone on them (which is
             | reasonable to forget if you need medical care urgently,
             | even if it's not ambulance-grade urgently).
             | 
             | Plus, you've got the fact that the elderly are both a major
             | market for medical services and famously techno-phobic....
        
               | electricwire wrote:
               | The cynical side of me wonders if its not intended to
               | work well
        
               | rubslopes wrote:
               | I don't agree with the practice, but from what I
               | understand, they're trying to prevent clinics from
               | scamming insurance companies by faking clinical visits.
               | I've heard that this is a thing that happens here.
        
               | dylan604 wrote:
               | When the attempt to stop bad actors stops/prevents others
               | from using it, the system is bad. Insert baby/bathwater
               | or nose/face comments here
        
               | mh- wrote:
               | That was a bit difficult to parse, but I think you're
               | saying that (some) anti-fraud systems can't afford false
               | positives. And I would agree, point-of-use healthcare is
               | certainly one of those systems.
        
               | jve wrote:
               | Isn't a document (what you own) + showing up physically
               | so you can be scanned by eyeballs already not 2FA? What
               | better authentication you can get than that?
        
               | Izkata wrote:
               | Only if the document or their system has a photo of you.
               | Usually driver's license is used for this.
        
               | rubslopes wrote:
               | Brazil. In my country, technology is growing rapidly, but
               | in an unregulated way.
               | 
               | On one hand, we have a modern banking system that allows
               | instant money transfers to anyone at any time, and the
               | government is developing its own cryptocurrency. With our
               | electronic voting machines, the country knows election
               | results within two hours after polls close.
               | 
               | On the other hand, each company, including those
               | providing essential services, creates its own solution
               | without any regulatory oversight. This fragmentation
               | extends even to official government services.
               | 
               | In the case I mentioned, each private health insurance
               | company freely determines its own procedures for patient
               | check-in at affiliated clinics. With my insurance plan,
               | my ID card is sufficient--for now.
        
           | the_other wrote:
           | > I find this to be a common for people who don't think of
           | themselves as disabled but are made disabled by bad
           | interfaces
           | 
           | A lot of disabled people today subscribe to the "social model
           | of disability" [0] rather than the "medical model". Under the
           | social model, the obstacle is not some property of the
           | individual experiencing an access issue, but are created by a
           | system made by other people who didn't provide alternative
           | access methods. Society and its inventions disable, rather
           | than the individual's condition.
           | 
           | Clearly, disabled people have mental or physiological
           | conditions that produce non-mainstream access needs. None of
           | them deny that... but the social model invites us to take a
           | society-wide ownership of this, and to better support a wider
           | range of access needs by default.
           | 
           | In contrast, the medical model tends to situate the
           | disability within the individual, based on their
           | physiological condition. This tends to put the ownership on
           | the individual (or their immediate carers), which in turn
           | tends to perpetuate exclusion and access challenges.
           | 
           | [0]: https://en.wikipedia.org/wiki/Social_model_of_disability
           | [1]:
           | https://en.wikipedia.org/wiki/Medical_model_of_disability
        
             | carlosjobim wrote:
             | That sounds like a lot of meaningless theories made up by
             | somebody who got a high paying, cushy government job to
             | "help" disabled people because he/she is related to a
             | politician.
             | 
             | Pretty typical of modern ideology: find somebody to blame -
             | ideally "society", instead of helping your fellow human.
        
               | tpxl wrote:
               | Disagree. Mandatory access ramps exists because we have
               | decided it's a problem to be fixed by society, not the
               | individual. The result is far greater access for people
               | with wheelchairs.
               | 
               | It's not about who's at fault, it's who has to provide a
               | solution. Society has far more means to provide a
               | solution than each individual.
        
               | rolph wrote:
               | when you[society] create the problem in the first place,
               | its on you to fix it.
               | 
               | major problem that needs fixing is leave things alone
               | when there is no problem.
               | 
               | forcing new tech, standards and spec, into place so even
               | more money,influence,control can be attained is not a
               | solution to any problem, its a source.
        
               | carlosjobim wrote:
               | Individuals exist, "society" has never existed and will
               | never exist. It's only individuals who can take actions.
               | "Society" does not have any means at all, because it's
               | just a mirage within the imagination of some people.
               | 
               | It's individuals mandating the building of wheelchair
               | ramps, it is individuals who build them, and individuals
               | who use them. You don't need to give your nephew or niece
               | a high paying job to make some weird theories about
               | "society". You can instead just state the truth that some
               | people can't walk and if you have the power you can
               | mandate that business owners need to make their places
               | accessible for these people.
        
               | afarviral wrote:
               | Oh right. Yes, I agree that motivated individuals get the
               | work done for themselves and others. It's just that some
               | people don't acknowledge that we collectively own
               | problems/solutions because they are structural (inherent
               | to the structures of our systems /"society") and tend to
               | blame individuals for their own problems. Of course
               | individuals can be wholey responsible for things, e.g. a
               | corrupt politician. But getting rid of corruption is up
               | to other individuals (I.e. society). It's idealist to
               | imagine that a corrupt politician should just stop being
               | corrupt, it's realistic to overthrow them collectively
               | with other individuals (society).
        
               | fwip wrote:
               | Atoms exist, "molecules" have never existed and will
               | never exist.
        
               | astrocat wrote:
               | Your argument is essentially that emergent properties
               | don't exist. It's like saying "there are no such things
               | as waves in water, just individual water molecules."
               | Individuals are the water molecules, and "society" is the
               | blanket term for the emergent properties that happen when
               | a lot of people are together. The phenomena are real and
               | have real effects and impacts. Intrinsic and
               | environmental factors affect the system: hydrogen bonds
               | between water molecules (intrinsic) creates the emergent
               | phenomenon we call "surface tension" and wind
               | (environmental) creates waves. So too in people:
               | intrinsic attributes of individuals and connections
               | between them as well as environmental factors affecting
               | entire populations create emergent effects that can be
               | observed and studied.
               | 
               | I suspect you mean to appeal to the recognition that,
               | unlike water molecules, individual humans have free will
               | and agency and the ability to make choices completely
               | independently. I suspect you abhor the notion of
               | 'groupthink' and excuses for behavior that are
               | underpinned by concepts of culture and social constructs.
               | And there is truth to these ideas, but as with most
               | things, they are helpful as part of a broader model, and
               | not as a totalitarian view of human behavior. We are
               | complex creatures, in complex systems; to ignore the
               | tendencies of our emergent behaviors is as risky as
               | turning your back to a rough shorebreak, believing all
               | the individual water molecules will simply be rational
               | and choose not to hit you, only to be engulfed in a wave
               | that really does exist.
        
               | bigstrat2003 wrote:
               | > Mandatory access ramps exists because we have decided
               | it's a problem to be fixed by society, not the
               | individual. The result is far greater access for people
               | with wheelchairs.
               | 
               | I think that was a bad call. Society should not shape
               | itself for the sake of a minority of people. That's just
               | silly.
        
               | ifokiedoke wrote:
               | I forget where I read it, but this isn't a very thought-
               | out view. _Especially_ with the example of access ramps
               | -- yes, the ramps were originally put in after activism
               | for better wheelchair accessibility. But who ended up
               | using them a whole lot and benefiting from them? Parents
               | with strollers. Would we say that the needs of parents of
               | young children, or young children are a minority? Do we
               | not care about their experience even when we're having a
               | population crisis?
               | 
               | In hindsight, this is a pretty obvious conclusion if we
               | would have taken a bit of extra time to consider why we
               | might want accessibility ramps, but instead we get
               | sidetracked by exactly the kind of thinking displayed by
               | your comment.
               | 
               | When people say "accessibility is good for everyone" it's
               | not a naive feel-good comment. It's an acknowledgement
               | that at some point all of us could use help with
               | accessibility (e.g. when you become a parent, when you
               | get old, etc)
        
               | Gibbon1 wrote:
               | Everyone is or will be a minority at some point.
        
               | carlosjobim wrote:
               | Wise comment.
        
               | afarviral wrote:
               | No. Everyone, instead of the affected person being
               | blamed. Of course there are those in ivory towers doing a
               | lot of waffling but the structural/societal view is
               | always more productive than an individualist one which is
               | ignoring the networked nature if reality in favour of
               | optmistic idealism (bootstraps!).
        
               | carlosjobim wrote:
               | > Everyone, instead of the affected person being blamed.
               | 
               | Who would ever blame a disabled person for their
               | condition?
               | 
               | Blaming people who have nothing to do with it is exactly
               | the modern ideology that twists people into evil.
        
               | DiggyJohnson wrote:
               | Just a small correction to your question, it's more like
               | "who would ever say a disabled person is solely
               | responsible for providing their own accommodations?"
        
               | bigstrat2003 wrote:
               | > ignoring the networked nature if reality in favour of
               | optmistic idealism (bootstraps!)
               | 
               | From my perspective, bootstrapping _is_ reality. It is
               | the people who deny that who are ignoring reality in
               | favor of idealistic but false paradigms.
        
               | dimal wrote:
               | That sounds like a typically glib and dismissive comment
               | made without really trying to understand the situation.
               | 
               | Until relatively recently, I never thought of myself as
               | disabled, but in the past year I found this model helpful
               | in understanding how I'm excluded from many parts of
               | society because I'm autistic, and autistic needs are
               | never considered. In reality, there's nothing wrong with
               | me, but many aspects of society are incompatible with me.
               | 
               | Lucky you, that you don't have this problem!
        
               | carlosjobim wrote:
               | This is what I'm trying to explain. Society doesn't exist
               | anywhere besides in your head. When you're somewhere
               | being "confronted with society", it's just other people.
               | Each one an individual like you. So what you're saying is
               | that some other people are never considering your needs.
               | 
               | Dividing the world into "me" and "society" is a
               | simplistic perspective that is far from the truth. The
               | same for "us" and "society". It's always people, and each
               | bears an individual responsibility as to their behaviour.
        
         | tokai wrote:
         | Have seen laborers and blue collar workers, my father included,
         | that have to use their knuckles because their finger tips are
         | too callused and dry for touchsceens. Seems like many groups
         | have these kind of issues.
        
           | ainiriand wrote:
           | Exactly, my brother works on power lines and wears many
           | different types of gloves, all his computer tools are button
           | actionated.
        
           | analog31 wrote:
           | That's me. I'm a double bassist, a kind of blue collar
           | laborer. ;-) It's worst during the winter. It's a shame
           | because I prefer to use a touch screen on my laptop.
        
           | have_faith wrote:
           | I'm not a labourer in the slightest, but I'm a rock climber
           | though. Sometimes for up to two days after a strong session
           | the finger print reader on my keyboard doesn't work. It
           | always eventually starts working again :)
        
             | mark_undoio wrote:
             | Even indoor bouldering has had an effect for me - my
             | thicker skin just doesn't always register well on my phone
             | screen.
        
         | miki123211 wrote:
         | It's not touchscreens that are anti-accessibility, it's _touch
         | controls_. That 's a very important distinction.
         | 
         | I can use a proper touchscreen phone just fine, as its OS is
         | advanced enough to run a screen reader, and its touch screen
         | can precisely locate where it was touched and supports flicks,
         | swipes and multi-finger gestures.
         | 
         | Proper touch screens have some very important advantages,
         | notably being able to show different controls at different
         | times. You want to have a different button layout when you're
         | typing a text than when you're watching a movie or playing a
         | game. Physical buttons make this impossible.
         | 
         | Even blind people benefit from this, modern phones have a mode
         | where you can use a touch screen to input characters in
         | Braille, treating different parts of the screen as keys on a
         | brailler (think piano with 6 keys). Each combination of these
         | keys, pressed or touched at once, inputs a specific
         | character[1].
         | 
         | Now touch controls, like those you can find on a washing
         | machine / coffee maker, make no sense. There's no screen behind
         | them, so they're not dynamic in any way, and the primitive
         | software of such devices (as well as the need to seell them in
         | multiple countries without providing specific support for any
         | particular human language) make accessibility impossible to
         | achieve.
        
           | lozf wrote:
           | > Physical buttons make this impossible.
           | 
           | For many years now we've had various interfaces that use
           | physical buttons whose function can change at different times
           | during operation, the current function being indicated by the
           | screen: Old fashioned ATMs with 4 buttons on each side of the
           | screen, many business-class feature-phones had "soft-keys",
           | even old DOS programs that used Function Keys are
           | conceptually similar.
           | 
           | There are differing degrees of compromise vs utility.
        
             | valval wrote:
             | You can't change the place of the buttons in any of your
             | examples.
        
               | lozf wrote:
               | Correct - that's a feature. You can learn the pattern of
               | key presses through a series of individual functions to
               | execute more elaborate tasks quite quickly.
        
           | aftbit wrote:
           | I like the strategy used by multi-function displays in plane
           | cockpits. They have physical buttons along the side that can
           | trigger different actions, labelled by text and icons on the
           | screen alongside the button. This allows you to find and
           | press the button even if there is turbulence or engine
           | vibrations making it hard to use a touchscreen.
        
           | kragen wrote:
           | Touchpads, you mean? Touchpads are waterproof and washable,
           | like membrane keyboards, which is a real plus in the kitchen.
           | Also they're cheap as fuck.
        
           | eternityforest wrote:
           | What about touch buttons recessed by a few millimeters to
           | prevent accidents, with braille on the face plate?
           | 
           | Touch controls have one really big advantage, they have no
           | switch to wear out, and no opening to get water damaged.
           | Touch might be a worse UX, at least to highly tactile people
           | who are aware of their fingers often, but it can last decades
           | with the cheapest imaginable hardware.
        
         | ChumpGPT wrote:
         | This is so interesting; thanks for sharing. I often see my
         | father-in-law tapping his phone a dozen times to get a response
         | (85), and then I was teaching my mother how to use an iPad and
         | noticed it was not that responsive to her taps. I sometimes
         | need to tap twice to get anything to happen (50+), this helps
         | me understand why.
        
           | praptak wrote:
           | See also the linked article. You can mitigate that by getting
           | a stylus.
        
           | jsheard wrote:
           | You should check if there's a system setting to adjust the
           | touch sensitivity, it's usually billed as a way to compensate
           | for screen protectors but it'll probably also help with dry
           | fingers not being detected reliably.
        
         | rralian wrote:
         | Interesting. I've noticed this happening for me but I thought
         | it was because my fingertips are calloused from playing guitar.
         | But I'm also in my late forties. So it's probably a double
         | whammy for me.
        
         | galleywest200 wrote:
         | I am the opposite, my hands get so sweaty that touchscreens
         | register random inputs because of the residual salty moisture.
        
         | nuancebydefault wrote:
         | However, i thought touch screens in cars are pressure sensitive
         | rather than measuring changes in capacity? If the press is not
         | registered in my car, i press a little harder. You can also use
         | it while wearing normal gloves.
         | 
         | That said, i use the physical knobs a lot more often, since
         | your finger position will easily follow any moving button and
         | nudges in rotating or shifting knobs feel super satisfying.
        
           | freedomben wrote:
           | Those are actually different technologies, and I'm guessing
           | you got used to the pressure sensitivity on older cars. They
           | use resistive touchscreens which are cheaper. Cheap android
           | tablets used to routinely use those instead of the capacitive
           | touchscreens as well. It's been a while since I had to use a
           | resistive touchscreen, and I'm glad for it.
        
             | BenjiWiebe wrote:
             | Our milking robot has a resistive touchscreen. In that case
             | it's excellent - you can spray it clean, and it still works
             | while it's wet.
        
               | freedomben wrote:
               | Great point, there are situations where resistive is a
               | lot better. I've definitely cursed my phone screen when
               | it's raining.
        
           | GuB-42 wrote:
           | It depends on the car. Mine is resistive (like yours I think)
           | and I can just press harder, I also don't have to use my
           | fingers, something like a capped pen works perfectly. Though
           | these kinds of screens are considered low-end compared to
           | capacitive touchscreens because they require a heavy touch
           | and usually don't support multitouch, I think these are the
           | best for cars (if you don't have physical controls).
           | 
           | But many modern cars (ex: Teslas) use capacitive screens like
           | on smartphones.
        
         | ethagnawl wrote:
         | I'm only 40 but have had this issue for years -- especially
         | with Apple products -- and I think it's compounded by my
         | fingers being pretty callused. Regardless, I'm just unable to
         | reliably use my family's iPad, sign my kids out of daycare,
         | etc.
         | 
         | This is yet another example of accessibility being in
         | everyone's interest.
        
           | WesolyKubeczek wrote:
           | If your iPad is plugged in, it's extremely finicky with
           | regard to the type of both the charger and the cable. Touch
           | ID is extremely sensitive to electrical currents near it, it
           | seems, and on home button/Touch ID it's right near the
           | charging socket. Oops. Unplug it, Touch ID works.
        
         | wnevets wrote:
         | > Touchscreens just stop registering your touch when you get
         | old. The older you get the less moisture there's in your skin,
         | which at some point makes touch screens ignore you.
         | 
         | I had no idea that was a thing but it makes sense now that you
         | said it. I will now be a lot more understanding when older
         | folks have trouble using their phones, self-checkout, etc.
        
         | sholladay wrote:
         | I thought so too at first, but in hindsight this is a bad take.
         | 
         | Pinch-to-zoom was revolutionary for people with low vision.
         | VoiceOver was revolutionary for people with no vision. Blind
         | people ended up being early adopters of iPhones because of how
         | much better the UX is compared to phones with physical
         | controls, where memorization of the controls and menus is much
         | more necessary.
         | 
         | The flexibility of UI enabled by touchscreens was revolutionary
         | for people with dexterity and cognitive issues. See the
         | Assistive Access feature, for example, which has made Jitterbug
         | phones obsolete for many people.
         | 
         | Touchscreens not responding to dry skin is a real problem,
         | though I've only ever seen that on cheap hardware. Testing the
         | device is obviously necessary.
         | 
         | I still want physical controls for simple and common cases,
         | such as the vents in my car. But I now think of them more in
         | terms of convenience and safety rather than accessibility.
        
           | croes wrote:
           | Good for them, bad for everyone else.
        
           | joe_the_user wrote:
           | I'm a caregiver for a couple people with dexterity and
           | cognitive issues and I'm pretty sure a physical button is the
           | absolutely simplest thing for them as much as for anyone
           | else. And sure, an Ipad definitely can solve some accessible
           | issues for some things but my clients watch things on TVs and
           | monitors rather than Ipads (even when they have them).
           | 
           | But more to the point, I love my clients and friends with
           | such issues but they don't drive and shouldn't drive.
        
             | sholladay wrote:
             | I wasn't suggesting anything about driving. I brought up
             | the car as an example of where, yes, touchscreens have gone
             | too far and physical controls are often preferable.
             | 
             | TV remotes are among the most inaccessible consumer
             | electronics devices. They can be made much better with a
             | touchpad or a phone app or even a voice assistant. It's
             | still nice to have physical volume controls, of course.
        
               | skydhash wrote:
               | The apple tv is a nightmare to use. First, the form
               | factor with its sharp edges. Then, the swipable area,
               | which I had to disable. In comparison, my AVR receiver is
               | way better: soft keys with good travel, great tacticle
               | recognition, fit well in the hand, and practically
               | impossible to lose. It's not as beautiful, but it's very
               | practical.
        
             | saltcured wrote:
             | I have a relative with dementia who still has enough
             | volition to want to call people and chat. It's been eye
             | opening to see how fluctuating abilities impact use of the
             | smartphone UX.
             | 
             | Periodically, I have to remind them to turn their volume up
             | when they complain they cannot hear me. Their grip on the
             | phone can inadvertently hold the "volume down" button.
             | 
             | Their reduced motor control mixes up tap versus long press
             | and accidentally triggers all kinds of functions. I've seen
             | the home screen littered with shortcuts accidentally
             | created in this manner.
             | 
             | Somehow, they periodically managed to call me, put me on
             | hold, and call me again. I'm sure this was not intentional,
             | but the rapid replacement of on-screen buttons causes
             | different functions to be activated without any real
             | awareness of what is happening.
             | 
             | The "Emergency" button on a locked phone screen can be
             | misunderstood as a sign of danger.
             | 
             | The random assignment of a color icon to names on a recent
             | calls list, contact list, or favorites list can be
             | misinterpreted as some kind of message about the health of
             | that named individual.
             | 
             | I tried to disable emergency alerts, but I fear the chaos
             | at the care home if an emergency alert comes through and
             | triggers that horrible alert siren.
        
         | ho_schi wrote:
         | I can confirm the troubles with age. Another problem are cold
         | and hot environments (sweat).
         | 
         | Anyway. Tactile input is generally better where an efficient
         | placement of physical input controls is possible.
         | 
         | Garmin is a seldom example of a company doing it right with the
         | _Edge 840_. They merged the tactile _530_ and the touch _830_
         | into one device. The best of both worlds. Guess what I prefer?
         | 
         | It is the Edge 530. Better screen to body ratio :)
         | 
         | The rise of the touchscreens are an accident. Because MBAs
         | believe iPhone == touch == good. It isn't. The iPhone is just
         | small, physical switches expensive (remember the slider
         | smartphones) and you can merge output with input (this a pro
         | and a con). Nice when you want to zoom a map. Horrible if
         | _Okay_ changes the position, worse when the keyboard requires
         | the half screen and interaction is generally ineffective.
         | 
         | I recommend:
         | https://en.wikipedia.org/wiki/The_Design_of_Everyday_Things
         | 1. Layout your tactile interface in a way that it allows the
         | user to create a mental model of it.         2. In best case
         | this model exists already.         3. Make it hard to use it
         | wrong.         4. Make it easy to use it right.         5. Also
         | applies to the output. If the turn indicator is ON, make it ON.
         | 
         | PS: Right now I struggle to hide my touch keyboard. No ,,DONE"
         | or ,,HIDE" and I cannot access my bookmarks for my
         | recommendation.
         | 
         | Can I express an wish?
         | 
         | Dear device manufacturers. Please used high quality switches
         | with travel, resistance and a click ,,BIPPITY-BUMP". Add a
         | spring. Built in a indicator light within!
        
           | thomassmith65 wrote:
           | The rise of the touchscreens are an accident. Because MBAs
           | believe iPhone == touch == good. It isn't.
           | 
           | Amen! There so many flaws to touchscreens.
           | 
           | With the most common touchscreen implementations:
           | 
           | * user must hover hand above screen to avoid errant 'clicks'
           | which is physically tiresome during prolonged use
           | 
           | * user cannot locate button without looking at screen, and
           | feedback, if any, is several ms delayed (ie: till audio
           | 'click' sound plays)
           | 
           | * user cannot easily control GUI on large, or multiple
           | displays, since input-to-output scale is 1-to-1
           | 
           | * user cannot view the content under the target without
           | workarounds (eg: iOS's loop widget) since user's finger
           | blocks part of screen, and a human finger is relatively large
           | compared to screen
        
             | meindnoch wrote:
             | >iOS's loop widget
             | 
             | You mean the magnifying glass during text selection?
        
               | thomassmith65 wrote:
               | Oops, maybe the spelling is 'loupe', but yes.
        
           | bboygravity wrote:
           | Amen, I use a Unihertz Titan for this reason.
        
           | flyingcircus3 wrote:
           | Perhaps there were multiple iterations of the Garmin Edge
           | 530, and we're talking about two different interfaces, but
           | this is the process for zooming and panning the map on my
           | Edge 530:
           | 
           | From the map screen, to change zoom, hold a button until a
           | +/- appears next to other buttons. Use those other buttons to
           | zoom in or out. To pan up or down, hold that same button
           | again, until up/down arrows appear next to the other buttons.
           | Use those other buttons to pan up or down. To pan left or
           | right, repeat this process once more.
           | 
           | The entire value proposition of a bike mounted map is to be
           | able to navigate without stopping to use your phone. But if
           | the interface to adjust the map is this cumbersome, stopping
           | to look at a phone is the smart move, never mind the better
           | user experience.
        
             | II2II wrote:
             | > The rise of the touchscreens are an accident. Because
             | MBAs believe iPhone == touch == good.
             | 
             | Which they are, given the application. It also goes beyond
             | size and cost. How long will those tactile buttons last,
             | particularly given that the device is meant to be used
             | frequently and is frequently stuffed into a pocket?
             | 
             | Don't get me wrong. I have an ereader with buttons because
             | I like buttons. Yet those buttons are not going to endure
             | the same amount of abuse as they would on a phone.
        
               | TeMPOraL wrote:
               | > _How long will those tactile buttons last, particularly
               | given that the device is meant to be used frequently and
               | is frequently stuffed into a pocket?_
               | 
               | Decades. Which I guess is too much for a world that's
               | driven by "value engineering".
               | 
               | I mean, we actually have hard data for this. "Dumb
               | phones" (even those that would run J2ME and had apps and
               | stuff) can easily last for decades, and their buttons
               | work fine after 5+ years of intensive use[0]. In
               | contrast, it's rare to find someone whose smartphone
               | lasted more than a year without getting its screen
               | cracked, or three years without at least one screen
               | replacement job.
               | 
               | --
               | 
               | [0] - I would know - I graduated high school around when
               | the first iPhone was released. If you weren't of similar
               | age at that time, then believe me when I say it: there is
               | no tougher test for durability of a phone keyboard than
               | having been used by a teenager back then. There was no
               | Messenger or WhatsApp, phone calls were expensive, and
               | videocalls were the thing for super rich, so all the
               | friendships and romance of that age meant texting 24/7,
               | hammering the shit out of the keyboard, day in, day out,
               | _for years_. Never once heard of anyone 's keyboard
               | breaking under the load.
        
               | eurleif wrote:
               | In your personal experience, does no one use phone cases
               | or what?
        
               | TeMPOraL wrote:
               | Of course everyone is using phone cases - without them,
               | hardly any smartphone would last _a month_ without
               | needing a screen replacement.
               | 
               | (It was better a decade ago, when smartphones were still
               | thick and made of hard plastic. Now that they're all thin
               | and metal, they're too slippery to handle safely.)
        
               | justinclift wrote:
               | > How long will those tactile buttons last
               | 
               | Button manufacturers rate their products for this kind of
               | thing. ie. "10k cycles" (not that high), "1M cycles"
               | (better), etc.
               | 
               | So it really depends upon the device manufacturer to pick
               | something appropriate.
               | 
               | Random examples:
               | 
               | * https://uk.rs-online.com/web/p/push-button-
               | switches/1336473
               | 
               | Datasheet for that has 10k cycles: https://docs.rs-
               | online.com/512f/0900766b8137f3b1.pdf
               | 
               | * https://uk.rs-online.com/web/p/push-button-
               | switches/1759621
               | 
               | Datasheet for that lists 1M cycles: https://docs.rs-
               | online.com/4ef8/0900766b81680212.pdf
        
           | kanbankaren wrote:
           | > Dear device manufacturers. Please used high quality
           | switches with travel, resistance and a click ,,BIPPITY-BUMP".
           | Add a spring. Built in a indicator light within!
           | 
           | Essentially, you are asking what the avionics industry is
           | already doing. Just look at the cockpit of a plane.
        
             | TeMPOraL wrote:
             | Unfortunately, if you then look at the price tag attached
             | to that plane, you'll know why no one else is doing it :/.
        
         | dan-0 wrote:
         | The opposite side of this is unpredictable or unintended
         | behavior from too much moisture, which in my experience has
         | been an acknowledgement with touch screens for quite some time.
         | 
         | As touch screens for applications started to become common,
         | this naturally filtered into tactical and service work fields.
         | There is an advantage in this as it allows a more compact
         | interface that can change more easily based on what the user
         | needs. However the down side is, in harsh fast paced
         | environments where the user may be moving quickly and sweating,
         | it's much harder to register intended user feedback to the
         | interface.
         | 
         | The problem is not just if touch screens should be used, but
         | also how they should be implemented. Especially on the side of
         | general consumer electronics, like mobile phones, iOS and
         | Android have built in interfaces for accessibility. In some
         | cases you can get built in accessibility out of the box with
         | very little effort, but the reality is, it takes a decent
         | effort in most cases to get it right and users who need this
         | behavior are not a heavy majority. This results in a
         | deprioritization of accessibility in many mobile applications.
         | 
         | This gets much worse with more hardware centric devices like
         | thermostats, ovens, refrigerators, etc which have a higher
         | tendency to have user interfaces developed in house and lacking
         | any accessibility. Compounding this problem, with the
         | popularity of touch screen interfaces, and post COVID supply
         | chain problems, many users who needed accessible functionally
         | were (maybe still are) left without many options, likely either
         | having to pay a heavy premium for something with usable
         | accessibility features, but probably more realistically, just
         | taking what they can get.
         | 
         | Modern technology makes accessibility easier than ever now, and
         | enables accessibility in places that didn't previously exist,
         | but the lack of willingness to implement accessible features on
         | the part of some corporations is not just providing terrible
         | accessibility, it's taking accessibility away from places where
         | it previously existed.
        
         | twobitshifter wrote:
         | Older people are already having problems with screens on voting
         | machines which feeds into the conspiracy theories.
        
         | m-p-3 wrote:
         | And dangerous in cars.
         | 
         | There are laws forbidding us from touching our phones, but
         | touching the embedded display is fair game? Bring back buttons,
         | knobs and dials please. I shouldn't have to try to aim my
         | finger at something intangible to change a setting while
         | driving a ton of steel at 60mph.
         | 
         | Just knowing where the buttons are and feeling the surface of
         | the buttons while I can keep my eyes and attention on the road
         | is paramount.
        
           | bigstrat2003 wrote:
           | Honestly, even without the danger factor it's a terrible
           | interface. Last night I was trying to operate the touch
           | screen in my wife's car, and the slight movement of the car
           | as she drove meant that my hand kept missing the spot I was
           | trying to hit. So even when you're a passenger and can focus
           | on the screen, they _still_ are less effective than buttons!
        
         | veunes wrote:
         | It's one of those unexpected tech challenges with age
        
         | blackeyeblitzar wrote:
         | It's also inaccessible for able people of young age. I've
         | noticed many car companies don't have a mindset for good
         | design. So they make touch screen interfaces with very small
         | targets. These are hard to hit when the car is in motion and
         | require distraction. Core functions should be physical by law.
         | Some companies with dial based controls like BMW's iDrive got
         | it right.
        
         | meindnoch wrote:
         | Same thing happens if you play the guitar a lot and build up
         | calluses on your fretting hand. Touchscreens stop registering
         | certain parts of your fingertip where the skin is sufficiently
         | thickened.
        
         | jpc0 wrote:
         | Ironically fingerprint sensors just don't work for my dad, hes
         | been an artisan all his life so even when he needs to actually
         | give fingerprints ( police or whatever) they actually struggle
         | to get prints off his hands.
         | 
         | Unrelated note, maybe Apple has this in mind when they
         | implemented faceID...
        
       | jstummbillig wrote:
       | Let it be known that (good) designers are fully aware of how bad
       | touchscreens are, with regards to UX and many other things.
       | 
       | It's just that touchscreens have been the least bad option, when
       | you really need/want (always arguable, of course) to iterate a
       | lot on the software, that is inside an expensive and not
       | cheaply/easily modifiable piece of hardware.
        
       | Gasp0de wrote:
       | No one can ever have believed that touchscreens are a good method
       | of operating anything without looking at it.
        
       | m3kw9 wrote:
       | For cars
        
       | surgical_fire wrote:
       | I wish this was true for cellphones as well.
        
         | add-sub-mul-div wrote:
         | My Treo with a physical keyboard was the last mobile device I
         | had that typing wasn't a chore with. Touch screen primacy has
         | turned mobile devices from content creation to content
         | consumption devices.
        
         | Reason077 wrote:
         | If physical keys were the way to go in smartphones, we'd all
         | still be using BlackBerrys. If it's a dumbphone you want,
         | there's plenty of models available with physical keys.
        
           | averageRoyalty wrote:
           | > If physical keys were the way to go in smartphones, we'd
           | all still be using BlackBerrys.
           | 
           | That would be the dream, yes.
        
         | frde_me wrote:
         | I disagree with this. The touchscreen on my phone allows for so
         | much versatile applications than is possible with physical
         | buttons.
         | 
         | I really don't miss the days where applications had to retrofit
         | their controls onto a fixed physical setting.
         | 
         | Sure, maybe for dialling a phone number or texting it was
         | better. But for everything else I do on a phone, give me a
         | touchscreen.
        
       | kemiller wrote:
       | There's a pre/trans fallacy at work in here. We are not returning
       | to the buttons we had before, we are recreating the role of
       | physical buttons in a world where the long tail of controls has
       | somewhere to go. And I'm all for it.
        
         | speakspokespok wrote:
         | Please expand on this.
         | 
         | You're saying the analog functionality behind a button, like an
         | analog volume control is no longer a pontiometer, but rather a
         | tactile UI element? That the focus has changed?
        
       | wslh wrote:
       | My first reaction after buying my Garmin watch was to disable the
       | touchscreen since it already has buttons. For tracking different
       | sports, the touchscreen adds a potential risk of accidental
       | touches, which could affect measurements and performance. Plus,
       | I'm not certain, but it may consume more battery. I chose this
       | watch for its impressive battery life (including solar charging),
       | so minimizing unnecessary battery use is important to me.
       | 
       | On the other hand, I find it unnatural to have physical buttons
       | on a tablet. My brain takes a moment to adjust to the fact that
       | the volume up and volume down buttons on the iPad reverse their
       | behavior based on the device's orientation. I would also prefer
       | if fingerprint detection on the iPad were integrated into the
       | display, as seen in some Samsung phones.
        
       | James_K wrote:
       | These stupid touchscreen controls are one of the main things that
       | convinced me modern designers simply don't both testing and using
       | the products they produce. If you take a touchscreen stove top
       | and use it for more than about 5 minutes, you quickly find
       | yourself wishing for the knobs back.
        
       | dbg31415 wrote:
       | Quick, get me my BlackBerry!
        
       | UniverseHacker wrote:
       | I'm into classic European cars and am horrified by the people
       | replacing high end vintage german head units that integrate with
       | the rest of the car, e.g. speed sensitive volume for shitty
       | alibaba touch screens.
        
       | ktosobcy wrote:
       | Finally!
        
       | 2099miles wrote:
       | Especially in cars, especially in simple controls, touch screens
       | are great for low screen real estate but cars are one of the
       | dumbest places for them since there is so much real estate and so
       | little need for a screen
        
       | elwebmaster wrote:
       | Touchscreens in cars should have been illegal to begin with it.
       | How can it be that operating a cellphone is not allowed but
       | operating a "tablet" is a necessity?
        
         | vel0city wrote:
         | I'm not playing Call of Duty mobile or watching YouTube on the
         | screen on my head unit. I'm not scrolling TikTik or having a
         | text message conversation on a head unit screen. If you think
         | it's the same thing, you haven't actually driven a car with a
         | screen before.
        
         | electriclove wrote:
         | No, it shouldn't be illegal. If it is inferior, they will lose
         | sales and money.
        
           | twobitshifter wrote:
           | It's naive to think that cost cutting is leading to lost
           | sales. People may in fact buy the inferior car because it's
           | more affordable and then end up driving something dangerous.
        
           | runeb wrote:
           | I believe their comment was about safety, not usability
        
         | CrimsonRain wrote:
         | Because you're not thinking and blindly hating. Maybe try to
         | learn and change how you use a car dash instead of trying to
         | use a Tesla (or similar) like a car from 2005.. Teslas are best
         | selling cars for many reasons and touchscreen dash is one of
         | the most important ones.
        
           | 7thpower wrote:
           | I love Teslas but hate that feature.
           | 
           | Why would you want the most used features to be on a
           | touchscreen?
        
             | Schiendelman wrote:
             | The most used features aren't only on a touchscreen. I feel
             | like most of the people who make these comments have just
             | not driven one.
        
       | HerbMcM wrote:
       | Once upon a time I used Android Auto and things were good. Most
       | controls were in the corners, you see, which allowed me to
       | perform a couple of changes without looking at the touchscreen.
       | One day, a GUI designer decided to put a horizontal bar going
       | through the top of the display just to display a very tiny clock
       | on the top right corner. The top left corner I used to bring up
       | the menu and quickly select options no longer worked reliably as
       | it was under that horizontal strip. I stopped using Android Auto
       | after a couple of months.
        
         | andybak wrote:
         | This was one of the first lessons I learned about good UX
         | design and was the canonical example when discussing what Mac
         | OS classic did right and Windows did wrong.
         | 
         | I think it was Norman Nielson thing or one of those old school
         | gurus.
         | 
         | How are people _allowed_ to work on UIs without learning the
         | core syllabus? The basics of their trade? I grew up on this
         | stuff and I 'm not even a UX specialist or a UI designer.
         | 
         | Or are they getting overridden by bad product managers and
         | other shitty stakeholders?
        
           | internet101010 wrote:
           | They are being overridden by people trying to justify their
           | jobs by changing things for the sake of changing things.
        
           | syncsynchalt wrote:
           | See also Fitt's Law
           | (https://en.wikipedia.org/wiki/Fitts%27s_law) and with
           | regards to Apple OS design, Bruce "Tog" Tognazzini
           | (https://en.wikipedia.org/wiki/Bruce_Tognazzini), now at
           | Norman Nielson Group.
        
         | lolinder wrote:
         | This is why I may never upgrade to a vehicle newer than ~2010.
         | I've dealt with too many consumer electronics that auto-update
         | in ways that make them useless to me, and I'm not willing to
         | make a car-sized purchase in the vague hope that _this_
         | consumer electronic device will be the exception and will keep
         | working for 10+ years (assuming I maintain it) in the same way
         | as it did when I bought it.
         | 
         | I develop and rely on muscle memory when driving, and I'm not
         | going to invest in muscle memory that can be changed out from
         | under me on the whims of some product manager somewhere.
        
       | willmadden wrote:
       | Good!
        
       | voytec wrote:
       | I need to dry my hands before clicking "no longer exercising" on
       | my Apple Watch after swimming. It adds my steps through the beach
       | to the towel as the distance swum but allows using the physical
       | crown/button to eject water...
        
       | scotty79 wrote:
       | I think touchscreens could be fine, even in cars if they limited
       | inputs to broad swipes. As for visuals it should rely on simple
       | colors to encode functionality and provide feedback during
       | operation.
       | 
       | The problem is feature creep where they want user to have so many
       | functions that they have no choice but to use buttons and
       | detailed graphics.
       | 
       | I think if the smallest buttons they used occupied at least
       | quarter of the screen and if screen would have corners that you
       | can physically grab onto when you are pressing they could be
       | mostly fine-ish.
       | 
       | UX designers that design console experiences for visually
       | impaired people would be the best people to create UI for cars.
       | Although still not perfect.
        
       | __MatrixMan__ wrote:
       | While we're at it, let's come up with a tactile way to connect
       | wireless things. I'm so tired of hunting down all of my devices
       | and disabling Bluetooth just so that when I turn on my headphones
       | they connect to the appropriate device.
       | 
       | I'd love to just touch the two things together and hear a beep to
       | know they're paired.
        
         | Eavolution wrote:
         | That's actually how my headphones (sony 1000xm3 I think they
         | are) can be paired, there's an nfc chip on one of the sides
         | which if you tap your phone to will turn on bluetooth, turn on
         | the headphones, connect, and the headphones will beep and say
         | bluetooth connected. It's the most seamless wireless connection
         | I've had with bluetooth
        
       | mrgoldenbrown wrote:
       | Oh Thank God.
        
       | grugagag wrote:
       | Im surprised touchscreens ever passed compliance for automobiles,
       | in some cases they're a downright danger.
        
         | vdvsvwvwvwvwv wrote:
         | To the point where if the touchscreen happens to be loose, and
         | have it's own battery I could lose my license for touching it
         | (unless maybe it is cradled).
        
       | Apocryphon wrote:
       | Could a pullback from flat design and a revival of skeuomorphism
       | be far behind?
        
       | AlienRobot wrote:
       | >Plotnick is [...] the leading expert on buttons and how people
       | interact with them.
       | 
       | Something must be wrong with me. This sentence would sound so
       | lame to the average person and yet it sounds fascinating to me. I
       | wish I had the title of "the leading expert on buttons."
       | 
       | I really LOVE how the WHOLE article is about BUTTONS BUTTONS
       | BUTTONS. It really clears any doubt about her expertise. It's not
       | an exaggeration. It's an actual leading expert on buttons!
       | 
       | >The blind community had to fight for years to make touchscreens
       | more accessible. It's always been funny to me that we call them
       | touchscreens. We think about them as a touch modality, but a
       | touchscreen prioritizes the visual.
       | 
       | Really interesting observation. In order to press virtual
       | buttons, you have to look at the screen to figure out whether the
       | button is (unless it's a full-width button at the bottom).
       | Physical buttons generally don't require this in order to be
       | pushed. They may still require this if the action the button
       | performs depends on a state that is indicated by a screen, e.g. a
       | menu where you have directional buttons to change the selected
       | item.
        
       | dfxm12 wrote:
       | I've got a new car. I got the giant touchscreen because the model
       | with the advanced safety features only came with the touchscreen.
       | However, thanks to all the buttons on the steering wheel (which
       | are the same on all models), I have to touch the screen
       | approximately zero times while driving. It might as well just be
       | a display.
       | 
       | That said, I am appreciative of people coming to their senses
       | over this. Maybe not every car maker thought this out as much.
        
       | anonymous344 wrote:
       | these idiots does not understand that in the car your hand is
       | moving up and down because road is uneven. Touch screen sucks in
       | car if the car is moving
        
       | jordanmorgan10 wrote:
       | I seem to be in the minority. I love the whole screen approach in
       | my model 3. I can customize the bottom shortcuts how I like, the
       | screen adapts to the context and things don't feel more than 1
       | tap away. I'd take that over plasticy looking car buttons for the
       | most part.
        
       | internet101010 wrote:
       | They've been back. One of the main reasons I went with the car I
       | ended up buying was because it had buttons. And it's fast. And it
       | has carplay. And I don't have to press the (A) button every time
       | I turn on the car to disable the engine off at red light thing.
        
         | maleldil wrote:
         | > disable the engine off at red light thing.
         | 
         | Why do you do that? I find that it barely impacts my driving
         | experience, and it's an easy way to decrease emissions.
        
       | esskay wrote:
       | Touchscreens are perfectly fine on phones, tablets etc. But for
       | something like a car it takes a special kind of idiot to
       | implement a touch only way of controlling things like heating/ac,
       | volume, etc.
       | 
       | Even for certain audio controls it makes no sense. My (fairly old
       | now) Toyota's touch screen is needed for switch between radio and
       | usb (no carplay/android auto), even thats annoying to use.
        
         | m463 wrote:
         | Tesla is the worst.
         | 
         | why would you want to select your gear on the touchscreen?
         | 
         | I wonder how many sales they lose on the new models because the
         | turn signal stalks are gone? (all stalks)
        
           | __turbobrew__ wrote:
           | A coworker told me a story where they drove a Tesla to Tahoe
           | Lake and it started snowing. The Tesla sensors did not pick
           | up the snow so the windshield wipers never came on. After
           | nearly crashing the car because they couldn't see, they
           | pulled over and it took them a long time to find out how to
           | turn on the wipers through the touch UI.
           | 
           | I hate hate hate non-analog controls in cars.
        
             | m463 wrote:
             | I rented a model 3 from hertz a while back. First time in a
             | model 3, and I couldn't figure out how to lock the car. I
             | finally figured out how to lock it on the touchscreen, but
             | then I would open the door and get out and it would unlock
             | again.
             | 
             | I finally figured out two ways to lock the car, but it took
             | a bunch of web searches to get it.
        
             | jdminhbg wrote:
             | I press the button on the turn signal stalk to turn on the
             | wipers on my Tesla.
        
             | nilkn wrote:
             | At the risk of sounding snarkier than I actually intend,
             | this is great example of why so much Tesla criticism online
             | should be ignored or at least taken with a huge grain of
             | salt.
             | 
             | I could criticize your coworker for driving a vehicle off
             | into nature and dangerous weather conditions without taking
             | a few moments to learn how to operate its most basic
             | functions. But I don't need to, because all I really need
             | to point out is that they could've just clicked the button
             | on the turn stalk to turn on the wipers. No touchscreen
             | needed.
             | 
             | In all seriousness, though, they need to be a more careful
             | driver. Driving a vehicle without knowing how to drive it
             | is the fault of the driver and puts other people in danger.
        
               | __turbobrew__ wrote:
               | Turn stalk controls have been standardized over the past
               | 60+ years. Why change something which works for everyone
               | already?
               | 
               | Maybe telsa should switch the brake pedal and the
               | accelerator next.
               | 
               | Maybe cocacola should switch which way you twist the
               | bottle cap to get it off? Surely it is the user's fault
               | if they cannot open the bottle.
        
               | nilkn wrote:
               | 1. Operating a heavy, dangerous piece of machinery in the
               | field without learning how to operate it first is most
               | certainly the operator's fault. That's careless,
               | irresponsible, and endangers others. If they had hurt or
               | killed someone, they would've been prosecuted and would
               | possibly be in jail right now.
               | 
               | 2. Taking a few moments to learn to click a button in a
               | car you bought is far from unreasonable, especially when
               | everyone knows going in that a Tesla is not a completely
               | standardized vehicle. The risk posed by this change is
               | orders of magnitude less than the risk imposed by
               | swapping the brake and accelerator pedals, so that is far
               | from a fair or reasonable comparison.
               | 
               | 3. You may not appreciate the benefits of the changes
               | that Tesla made, as these things are ultimately
               | subjective, but those changes contributed to the Model Y
               | becoming the best selling vehicle on the planet.
               | 
               | Now, if your coworker had rented a car and unexpectedly
               | received a Tesla, I could sympathize more. A car rental
               | company should not rent out non-standard vehicles
               | unexpectedly. However, it's always the responsibility of
               | the driver to learn to operate the vehicle first before
               | getting on the road and endangering others.
        
               | ktosobcy wrote:
               | > 1. Operating a heavy, dangerous piece of machinery in
               | the field without learning how to operate it first is
               | most certainly the operator's fault. That's careless,
               | irresponsible, and endangers others. If they had hurt or
               | killed someone, they would've been prosecuted and would
               | possibly be in jail right now.
               | 
               | Yet I can switch between very different cars and "it just
               | works" and I dont' have to go through the darn manual
               | each time... weird inni't?
               | 
               | > 3. You may not appreciate the benefits of the changes
               | that Tesla made, as these things are ultimately
               | subjective, but those changes contributed to the Model Y
               | becoming the best selling vehicle on the planet.
               | 
               | _Something something correlation something something
               | causation_
               | 
               | Have you considered that Tesla mayb got to that point
               | because it was 1) very efficient and 2) Musk has a cult-
               | like following (something akin Apple users making
               | pointless decissions) even _DESPITE_ dumb solution like
               | tablet stuck in the middle of the dashboard or stupid
               | changes like this one?
        
               | elzbardico wrote:
               | You shouldn't have to read the documentation for basic
               | usage of a vehicle. Basic things like turning signals,
               | lights, windshield wipers, locking and unlocking, windows
               | work basically the same in most vehicles.
               | 
               | You are with a friend, and they are not feeling well,
               | with most cars you can just take the wheel and drive as
               | long as needed without having to look at the manual to
               | figure out how to operate basic safety features.
               | 
               | I don't hate Elon, neither I hate Tesla, but I don't
               | fucking want an "opinionated" car. Those changes bring no
               | benefit other than saving a few minutes of assembly time
               | and a few parts on the Bill of Materials, and all those
               | benefits are for Tesla, not for me as a customer or a
               | driver.
        
               | elzbardico wrote:
               | > Operating a heavy, dangerous piece of machinery in the
               | field without learning how to operate it first is most
               | certainly the operator's fault. That's careless,
               | irresponsible, and endangers others. If they had hurt or
               | killed someone, they would've been prosecuted and would
               | possibly be in jail right now.
               | 
               | I think I've got a driver's license that allows me to
               | drive from Toyotas to VW, from Dodges to BYD without
               | having to read the manual for basic usage.
               | 
               | And yes, I usually do read the manual even on rented
               | cars, but not because I need to figure out how to operate
               | the turn signals or windshield wipers.
               | 
               | If Tesla wants do things their way, we should do like an
               | aviation and require type certification as we do for
               | pilots to be able to operate more complex planes. Let'see
               | how Tesla's marketing would like this.
        
             | newZWhoDis wrote:
             | Funny, because teslas (even without stalks) have physical
             | buttons for the wipers (either on the wheel, or the left
             | stalk push button).
             | 
             | Even outside of that, one of the most basic things any
             | driver in a new car should do is familiarize themselves
             | with standard controls (wipers, defrost, backup camera,
             | turn signals, etc) before shifting into drive.
             | 
             | Sounds like your friends were danger to themselves and
             | others on the road.
        
           | valval wrote:
           | Their products are amazing and sales keep going up, so I bet
           | they're doing alright there.
        
           | CrimsonRain wrote:
           | The question should be how many sales they gained because of
           | it.
        
           | deergomoo wrote:
           | The indicators/turn signals are the most egregious omissions
           | in a Tesla for me. Evidently no-one who made that decision
           | has ever driven in the UK. I cross 8 roundabouts on my quick
           | 20 minute commute into the office, good luck trying to find
           | the right touch target to signal your exit when your steering
           | wheel is at a quarter or half lock.
        
           | newZWhoDis wrote:
           | The new stalkless models are great. All the controls are on
           | the steering wheel it's very convenient.
        
             | frant-hartm wrote:
             | You probably don't have many roundabouts where you live,
             | right?
        
       | alejohausner wrote:
       | What I really would like to see is a car with a full command-line
       | interface with a qwerty keyboard built into the steering wheel.
       | Then you could type                 > setgear r ENTER
       | 
       | To put the car in reverse. Of course people on hn could just
       | abbreviate that to                 > r ENTER
       | 
       | using a ksh macro! But for newbie users we could have a 3 button
       | mouse instead.
       | 
       | /s
        
         | cheesycod wrote:
         | You joke but there actually may be merit to it. Of course,
         | you'd still need a GUI on top but you technically could put a
         | full command-line interface with limited commands and actually
         | sell it as a differentiating feature at this point.
        
         | dredmorbius wrote:
         | Automobiles not so much, but modern airliner cockpits have this
         | to a limited extent, notably navigation computer.
        
       | liendolucas wrote:
       | Finally, also note that an LCD screen is not needed at all in the
       | driver's console. Analog indicators for speed, rpms and simple
       | lights are just fine. What I would really really like to have on
       | all vehicles is an error LCD screen that describes with full and
       | clear details any type of malfunction. We're still stuck with
       | error codes but hey we give owners all these fancy and
       | unnecessary digital toys and when a problem araises we need to
       | plug a scanner to decode what's going on with our vehicles.
        
         | squidgedcricket wrote:
         | Do any modern cars have OBD readers integrated into the
         | infotainment system?
         | 
         | It seems like a no brainer to show the error code w/ a
         | description. Though that might decrease the number of dealer
         | visits compared to a non-descriptive check engine light.
        
           | alexbock wrote:
           | Tesla vehicles display error descriptions prominently
           | whenever an error code is presented, and detailed error
           | diagnostics are available for anyone to browse in the service
           | mode menu on the touchscreen. (Service mode is publicly
           | accessible but does require looking up online how to open
           | it.)
        
         | deergomoo wrote:
         | I actually don't mind the driver's display being a screen,
         | because it has no controls and I don't have to interact with it
         | besides looking at it. The most important things it displays
         | (speed and revs) are mimicking dials anyway, but it's nice to
         | be able to see things that most lower-cost manufacturers would
         | never bother making a dial or numeric display for (primarily
         | economy and remaining range, for me).
        
         | shrx wrote:
         | I don't understand why I get a warning that tire pressure is
         | low but no indication which tire is problematic.
        
       | EMCymatics wrote:
       | I can't believe they didn't get immediately cancelled after they
       | put a hole in a navy destroyer.
        
       | teatro wrote:
       | Oof, I'm about to buy our new family car which has not a single
       | knob anywhere, they all were replaced by those sensitive switches
       | and sliders.
        
         | gaudystead wrote:
         | Consider looking at Mazda. They all seem to retain physical
         | controls in addition to (optional) touch controls. Probably
         | other brands out there too though.
        
       | m463 wrote:
       | I kind of wonder if touchscreens and apps are a way of firing
       | customers. Get compliant customers that won't complain and will
       | rent autopilot or buy range upgrades their cars already had the
       | hardware for.
        
         | MetaWhirledPeas wrote:
         | I think it's mostly cost-cutting, but also a prompt for both
         | designers and customers to expect less interaction. It fits in
         | with the push for automation.
         | 
         | For cost cutting it might be going according to plan: Tesla is
         | making a good profit on their cars.
         | 
         | The success of their automation efforts remains to be seen.
        
         | valval wrote:
         | Yes -- in a world of sheep, you're the wolf.
        
       | mmooss wrote:
       | > if we look at the 1800s, people were sending messages via
       | telegraph about what the future would look like if we all had
       | this dashboard of buttons at our command where we could
       | communicate with anyone and shop for anything.
       | 
       | I've read a bunch of history of computers and related technology,
       | and I've never seen that. Where can I find it? (I don't doubt it;
       | I want to read it!)
       | 
       | It shouldn't surprise me: The telegraph made immediate, cost-
       | effective wide-area communication possible, and of course people
       | then weren't idiots (or we're not so smart) - some of them
       | imagined future development and applications.
        
       | taylodl wrote:
       | Sanity prevails!
        
       | electriclove wrote:
       | The touchscreen in Tesla cars is amazing. And there are a few
       | tactile controls on the steering wheel.
        
       | patrickhogan1 wrote:
       | The Sony WH-1000XM5 (newest version) headphones have both touch
       | and voice controls, but they can be frustrating to use. The touch
       | controls are meant to be easy, but they're often too sensitive or
       | don't respond well. For instance, a small accidental swipe can
       | pause or skip a song, which interrupts my music. The voice
       | feature, "Speak-to-Chat," stops the music if it hears you talking
       | or even singing along, which can be annoying. I usually turn off
       | these controls because they're more hassle than help--it's
       | actually easier to adjust the volume on my iPhone when I'm on a
       | run. These controls are 10x worse than the much older versions
       | that had volume and pause buttons on the headphones.
        
         | averageRoyalty wrote:
         | > These controls are 10x worse than the much older versions
         | that had volume and pause buttons on the headphones.
         | 
         | I have the WH-1000XM2s and they do not have volume or pause
         | buttons. Double tap to pause, slide up and down for volume. I
         | can't comment on them compared to yours, but the touch element
         | works extremely well on them.
        
         | dalmo3 wrote:
         | I had to disable touch control on mine (gen 4) as it would
         | detect touches from the pillow I was resting my head on.
         | 
         | The most annoying part is there are some buttons already on the
         | phones for connectivity so the could have added more for basic
         | functions.
        
       | pigbearpig wrote:
       | This vid talks about how the MD-80 has different types of
       | switches for different functions. Not sure if intentional, but
       | the ability to know if you have the wrong switch by feel seems
       | like a great benefit.
       | 
       | https://youtu.be/7R0CViDUBFs?t=429
       | 
       | Moment I question is at 7:09, but whole vid is quite interesting.
        
       | gwbas1c wrote:
       | Tesla, for all the flack it gets for removing buttons, "almost"
       | has enough buttons.
       | 
       | It's fine to bury options / settings that you don't touch often,
       | or ever, under a menu.
       | 
       | When driving, the steering wheel controls to change the audio /
       | autopilot speed are "good enough."
       | 
       | What's missing?
       | 
       | I should be able to adjust the wiper speed with a dial on the
       | stalk. (The automatic wipers are lousy, and if there was a dial
       | on the stalk, I really wouldn't care.)
       | 
       | I should be able to adjust the heated seat with a dial, and maybe
       | adjust the climate control temperature with a dial.
       | 
       | That's it. Just a few more buttons.
        
         | Schiendelman wrote:
         | You can adjust the wiper speed with the left wheel after
         | tapping the wiper button.
        
       | balls187 wrote:
       | Worst aspect of the 2023 vw id4 is the capacitive touch controls.
       | 
       | I like the swipe to raise volume and temp, but the mirror and
       | window controls are atrocious.
       | 
       | Side note: having window lock and child safety lock be a single
       | control is a huge miss.
        
       | nenadg wrote:
       | Finally.
        
       | carabiner wrote:
       | Love my 2015 Tacoma.
        
       | thrownaway561 wrote:
       | with buttons, you can close your eyes and navigate the "map" of
       | the device. I know that the top button of my tv remote is the
       | power and the cross in the middle is for navigating the
       | directional of the on screen display of the tv. I can find the
       | middle button of the remote and 2 middle buttons down from the
       | cross is the play/pause button.
       | 
       | You can't do this with a touch screen. There is no indication of
       | surface or depth of feedback. True that you can have a "bump"
       | feedback, but that is for basically ever "button" on the
       | touchscreen so they all feel the same.
       | 
       | There is nothing to distinguish one button "area" from the other
       | on a touchscreen. Now this isn't a big deal if you can look at
       | the control, but what about blind people, trying to navigate in
       | the dark or even worst... while driving???
       | 
       | Touchscreens have their place but they don't need to replace
       | everything.
        
       | Animats wrote:
       | The article is mostly about buttons.
       | 
       | Buttons with a screen you have to look at are no better than a
       | touchscreen. For cars, everything important should be do-able
       | without looking. At least until Waymo's technology filters down
       | to most cars.
        
       | numerative wrote:
       | I nearly crashed my car into the divider because I had to look
       | away to adjust the car AC which has touch buttons instead of
       | tactile.
       | 
       | As for my car, that's the only touch interface; all else is old
       | school tactile button and knobs.
       | 
       | I am starting to wonder how drivers of the modern teslas and
       | similar feel about all touch interface in their cars.
        
         | stargrazer wrote:
         | Probably why Tesla's have auto-drive. Car has to drive it self
         | while you focus your attention on the screen to decode how it
         | works.
        
       | m12k wrote:
       | I'm glad the pendulum is swinging back with this one. With UI
       | paradigms, we seem to have this tendency to throw out the baby
       | with the bathwater, or be so intrigued with the possible new
       | benefits we can get (buttons can change according to context!)
       | that we forget what current benefits we would give up to get them
       | (learnability and muscle-memory because the button always does
       | the same thing, being able to feel your way to a button without
       | looking at it)
       | 
       | It reminds me of what happened with the flat UI/anti-
       | skeuomorphism wave a bit over a decade ago. It seemed like
       | someone got so incensed by the faux leather in the iPhone's Find
       | My Friends app (supposedly made to look like it had the same
       | stitching as the leather upholstery in Steve Jobs' private jet)
       | that they went on a crusade against anything "needlessly physical
       | looking" in UI. We got the Metro design language from Microsoft
       | as the fullest expression of it, with Apple somewhat following
       | suit in iOS (but later walking back some things too) and later
       | Google's Material Design walking it back a bit further (drop
       | shadows making a big comeback).
       | 
       | But for a while there, it was genuinely hard to tell which bit of
       | text was a label and which was a button, because it was all just
       | bits of black or monocolor text floating on a flat white
       | background. It's like whoever came up with the flat UI fad didn't
       | realize how much hierarchy and structure was being conveyed by
       | the lines, shadows and gradients that had suddenly gone out of
       | vogue. All of a sudden we needed a ton of whitespace between
       | elements to understand which worked together and which were
       | unrelated. Which is ironic, because the whole thing started as a
       | crusade against designers putting their own desire for artistic
       | expression above their users' needs by wasting UI space on
       | showing off their artistic skill with useless ornaments, but it
       | led to designers putting their own philosophical purity above
       | their users' needs, by wasting UI space on unnecessary whitespace
       | and forcing low information density on everyone.
        
         | dmix wrote:
         | Plenty of UI designers just follow trends because everyone just
         | copies the current popular things, especially when their
         | competition starts doing it too. They don't really put a ton of
         | thought into it or don't do it as part of a wider cohesive
         | strategy where it makes sense for what they are building.
         | 
         | Really shows the power of UI designers at big organizations
         | like Apple, Google, and Tesla.
        
         | brikym wrote:
         | It's due to fashion. New tech trend comes in and companies want
         | to use it to differentiate their products as newer so they seem
         | more valuable. When the tech ages and becomes just another
         | commodity the usage settles down. When blue LEDs came out every
         | hardware company put blue LEDs everywhere but that's no longer
         | the case as they're not fashionable. Another example is glass-
         | look UI buttons from the first iPhones.
        
           | AlexAndScripts wrote:
           | I got an email from Microsoft recently with that funny thin
           | font used for headers. It reminded me that that was a trend
           | around 2016 or so. The headers would have thinner font
           | strokes than the body text, despite being substantially
           | larger.
           | 
           | I remember that around that time (I was quite young) I was
           | putting it in all my attempts at websites (all hideous, even
           | at the time) and I thought it looked really cool. Funny the
           | way trends go.
           | 
           | In the case of the email it was clear that it just hadn't
           | been updated with the times.
        
       | WalterBright wrote:
       | I remember the EE Doc Smith Lensman series, when the characters
       | "pressed a stud" rather than "pushed a button".
       | 
       | "Every firing officer in every Patrol ship touched his stud in
       | the same split second." -- First Lensman
       | 
       | "before a firing-stud could be pressed, the enemy craft almost
       | disappeared again",
       | 
       | "The Boskonian touched a stud and spoke." -- Gray Lensman
        
         | dredmorbius wrote:
         | [delayed]
        
       | WalterBright wrote:
       | I'm waiting for people to realize that icons are a horrible step
       | backwards from language.
       | 
       | I defy anyone to come up with an icon that is better than
       | "PRINT".
        
       | BobbyTables2 wrote:
       | About damn time!
        
       | sharkweek wrote:
       | I drive a 2000 4Runner.
       | 
       | You know what I love?
       | 
       | Physical controls for heat/radio/shifting etc.
       | 
       | It feels precise and tactile.
       | 
       | My wife refuses to drive it, she much prefers the modern luxuries
       | in cars, but there is something so satisfying about FEELING the
       | interaction with a control.
        
         | dredmorbius wrote:
         | I've an aughts vehicle myself, and yes, the _lack_ of screens
         | is one reason I plan to hang on to that as long as possible.
        
       | sfmz wrote:
       | I also welcome the return of physical media (incl. videogames);
       | manually pushing in the cart/cartridge is a form of tactile
       | control. That and a wired controller so I don't need to manage
       | batteries and bluetooth when my nephews want to play videogames.
        
       | speakspokespok wrote:
       | Somewhat tangential to the topic but the picture at the top
       | there, of the center console, how is the lettering applied? Is
       | that a silk screening process of some kind that I can duplicate?
       | 
       | Asking because I want to duplicate the look of an OEM vehicle
       | setup for a personal project.
       | 
       | "Guy Who Stares at Vehicle Buttons"
        
       | NotYourLawyer wrote:
       | I think I speak for literally every car owner when I say "about
       | damn time."
        
       | OnlyMortal wrote:
       | In a car they're a distraction from driving. You have to look at
       | the iPad stuck to the dash and not on the road - where the
       | driver's focus must be.
       | 
       | With knobs and buttons, you can feel for them whilst still having
       | your vision in the road.
       | 
       | This _must_ make it safer to drive.
       | 
       | As a MX5 (ND) driver, even having a knob to scroll around the
       | screen is a poor design choice. Touch would have been better (you
       | can hack that) whilst driving but, frankly, this kind of car
       | shouldn't have a screen at all. It's a driving car, not a home
       | entertainment system.
        
       | jbverschoor wrote:
       | Very happy with my Braun BC21B alarm clock
        
       | AzzyHN wrote:
       | Give me a big screen for music info, maps, settings, that kind of
       | stuff. Give me buttons for everything else.
        
         | dredmorbius wrote:
         | Export all of that to a separate device which can be updated
         | and/or replaced with time.
         | 
         | A friend was considering various auto options in the mid-aughts
         | and described to me their realisation that the "navigation
         | package" (a US$1500 option) would be an obsolete-on-delivery
         | system that would only get worse with time. Its functionality
         | has been provided by a series of ever-improving smartphones and
         | tablets, not to mention published paper maps and highway
         | atlases, which have excellent resolution, response, high- and
         | low-light readability, and are utterly immune to networking
         | glitches or WiFi deserts.
         | 
         | Music and/or podcasts can be delivered from your tablet or
         | smartphone. Over local FM broadcast if no other options exist
         | (and that's far less glitchy and frustrating than Bluetooth
         | IME).
        
       | everdimension wrote:
       | Title sounds like a dream, but I don't really see it happening
       | yet. I honestly think you have to be retarded to put a
       | touchscreen into a car. But they don't seem to be making less of
       | those
        
       | chikere232 wrote:
       | Finally!
        
       | zzo38computer wrote:
       | I dislike touch screen; physical keyboards and controls are
       | better, in my opinion. So, it is good that they are doing these
       | things, in cars and in other devices.
       | 
       | There is the consideration of what buttons to have. I think that
       | for many kind of devices, numeric keypads will be useful. This
       | can include the time and power of microwaves, frequency of
       | radios, telephone numbers, date/time to schedule something,
       | numbered menu items, etc. Stuff such as CD and DVD players and
       | VCRs might also have controls such as play, pause, stop, rewind,
       | fast-forward, record, previous-track, next-track, etc. Anything
       | with audio will also have high volume, low volume, and mute (use
       | a dial might be used to control volume instead, on some devices).
       | 
       | Additionally, a remote control should not be required. The
       | controls should be directly on the device itself, although remote
       | controls (e.g. with IR) might also be available.
        
       | karmakaze wrote:
       | They aren't mutually exclusive. Sometimes it's easier to pinch to
       | zoom/rotate, other times it's easier to adjust volume with a
       | physical knob/buttons without looking. It's either marketing
       | 'something different' or cost cutting that leads to these
       | exaggerated non-optimal fads.
        
       | dzhiurgis wrote:
       | I'm fine with my Tesla touchscreen. It's well designed and works
       | better than Toyota or Nissans nightmare button layout.
       | 
       | There's tons of third party buttons you can add. They don't seem
       | to be super popular.
        
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