[HN Gopher] How not to sort by average rating (2009)
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       How not to sort by average rating (2009)
        
       Author : notracks
       Score  : 43 points
       Date   : 2024-10-25 16:01 UTC (3 days ago)
        
 (HTM) web link (www.evanmiller.org)
 (TXT) w3m dump (www.evanmiller.org)
        
       | dang wrote:
       | Related:
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       |  _How not to sort by average rating (2009)_ -
       | https://news.ycombinator.com/item?id=29200103 - Nov 2021 (82
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       |  _How Not to Sort by Average Rating (2009)_ -
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       | https://news.ycombinator.com/item?id=9855784 - July 2015 (59
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       |  _How Not To Sort By Average Rating_ -
       | https://news.ycombinator.com/item?id=3792627 - April 2012 (153
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       |  _How Not To Sort By Average Rating_ -
       | https://news.ycombinator.com/item?id=1218951 - March 2010 (31
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       | 
       |  _How Not To Sort By Average Rating_ -
       | https://news.ycombinator.com/item?id=478632 - Feb 2009 (56
       | comments)
        
         | SubiculumCode wrote:
         | With this many prior discussions here, I guess the only
         | question to ask is: Are any major sites using this method, or
         | at least providing a way to combine sort with a filter items
         | with under X ratings.
         | 
         | If anything, it seems like the likes of Amazon are making it
         | harder to sort and filter, using dark patterns to direct you to
         | their preferred products.
        
           | sahmeepee wrote:
           | Amazon's product search is largely useless, at least in the
           | UK, now. It typically returns many items that don't include
           | your search term, are outside the price range you specified
           | and are not sorted in the order you asked for. The top half
           | the list being "sponsored" items is just the enshittified
           | cherry on the turd cake.
        
       | impure wrote:
       | > Many people who find something mediocre will not bother to rate
       | it at all; the act of viewing or purchasing something and
       | declining to rate it contains useful information about that
       | item's quality.
       | 
       | Not really sure, some people have different base likelihoods of
       | rating something. I will rate apps when I see the app rating
       | popup because it's simple and I know how important that app
       | rating is. But the majority of people will just instinctively
       | close it.
        
         | encom wrote:
         | >app rating popup
         | 
         | If I see an app rating popup, I will rate the app 1 stars for
         | annoying me with popups.
         | 
         | I'm sick of rating things. I can't write an email to a company,
         | without getting a follow-up email to rate my interaction with
         | them. Same for telephone calls. Every time I charge my car on a
         | public charger, the app will ask me to rate my charging
         | experience. If I order a pizza, I get asked to rate it. Just...
         | fuck off. I'll rate/review things if I feel strongly enough
         | either way about it, but just stop pestering me about it.
         | 
         | Remember to please rate this comment!
        
           | prettyStandard wrote:
           | I like how you landed on the original thought.
           | 
           | > declining to rate it contains useful information about that
           | item's quality.
        
             | encom wrote:
             | In some cases, yea probably. But many things I'm asked to
             | rate, the baseline expectation is that the product or
             | service just works like it's supposed to. For the EV
             | charger, my car is either charged or it isn't. If it is,
             | you have delivered your service as advertised. If it isn't,
             | sure I can indicate your charger is broken or on fire or
             | whatever, but you probably already know because of
             | telemetry. If I'm at a restaurant, sure my opinion can be
             | more nuanced.
             | 
             | The incessant rating prompts just come off as... needy and
             | insecure I guess. And annoying.
        
           | ClassyJacket wrote:
           | Same. I have dozens of Play Store reviews that just say "Kept
           | pestering me to rate, so here's your rating. One star."
           | 
           | I've tried to do this on Amazon for companies that attempted
           | to bribe me for a positive review, but sadly Amazon doesn't
           | allow you to mention review bribes in reviews, and they don't
           | get posted.
        
       | JansjoFromIkea wrote:
       | I'd also include some temporal aspect in many cases, a review on
       | Amazon from the day it arrives is far less likely to include
       | useful information than one from several weeks/months later. This
       | would also filter out a lot of the reviews that seem to review
       | the wrong thing (i.e. reviews that are about the seller rather
       | than the item).
       | 
       | Maybe even start including an incentive to re-review items
       | several months on?
        
       | nightowl_games wrote:
       | I actually had this problem recently and I just sorted by
       | absolute numbers of positive ratings and it worked pretty well.
       | (You could only rate thumbs up/thumbs down). Nice to see a more
       | mathy solution tho
        
         | kuhewa wrote:
         | I reckon a user might expect to see 100 up/1 down ranking
         | higher than 1000 up/1000 down
        
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