[HN Gopher] Please do not write below the line
       ___________________________________________________________________
        
       Please do not write below the line
        
       Author : dcminter
       Score  : 196 points
       Date   : 2024-10-21 18:42 UTC (4 hours ago)
        
 (HTM) web link (www.bbctvlicence.com)
 (TXT) w3m dump (www.bbctvlicence.com)
        
       | ChilledTonic wrote:
       | Truly a perfect mystery. Perhaps at one point letters were
       | expected to be returned, and this feature of the letterhead has
       | been copied over the years without thinking?
       | 
       | The OCR statement is confusing. It speaks of a customer manager
       | trying to pass the buck down the line as quickly as possible
        
         | technothrasher wrote:
         | my thought was that they perhaps have to accept returned
         | letters informing them of the lack of a TV at the address, but
         | in a sort of dark pattern they don't specifically say that in
         | the hope that you use one of the other, less administratively
         | expensive options listed in the letter.
        
       | ElevenLathe wrote:
       | The best thing to do with these is to write "OK" below the line
       | and move on with your life.
        
         | warkdarrior wrote:
         | But then the government has a copy of your handwriting and may
         | be able to use it in the future to incriminate you in some
         | other setting.
        
           | NotYourLawyer wrote:
           | Write it with your non dominant hand. Or your foot.
        
       | IshKebab wrote:
       | It's pretty obvious that they use this OCR system to track sent
       | letters that don't expect a reply as well as forms you return and
       | they've just used the same template in both cases.
        
         | almostnormal wrote:
         | Scanning the ones returned as undeliverable. Those would of
         | course not have been opened and therefore nothing written on
         | them.
        
       | jvanderbot wrote:
       | Because a returned letter must be associated with an account /
       | account holder to be processed.
       | 
       | Though they knew this information when they sent it to the
       | author, presumably it would be laborious to manually associate
       | the same information with each returned letter (one would have to
       | look it up anyway), so they probably print the data on the letter
       | that may someday be returned, to allow quick lookup in the event
       | it is returned.
       | 
       | It's equivalent to a conversation ID and interface crafted to
       | avoid lookups, making this letter exchange idempotent, which I
       | very much appreciate.
       | 
       | Why it was not requested to be returned is beyond me, but likely
       | all such letters contain this.
        
         | stavros wrote:
         | > Because a returned letter must be associated with an account
         | / account holder to be processed.
         | 
         | But _they didn 't ask for the letter to be returned at all_.
        
           | froddd wrote:
           | Undelivered letters could be returned to sender.
           | 
           | In which case... there would definitely be no need to
           | instruct to not write anything below the line, as nobody
           | would have opened the letter.
        
             | jvanderbot wrote:
             | If only they knew the fate of the letter before sending,
             | then
        
           | jvanderbot wrote:
           | Of course not, but they could have and that explains the use
           | of data to associate a returned letter.
           | 
           | It's a form letter. In the event it's returned you want the
           | data, regardless.
        
       | efitz wrote:
       | Please do not write below this line.
       | 
       | ------------------------------
        
         | yawnxyz wrote:
         | hey wait, what would happen if I wr
        
           | qingcharles wrote:
           | RIP yawnxyz
        
         | TeMPOraL wrote:
         | ------------------------------
         | 
         | Please have not written above this line.
         | 
         | Remember, temporal paradoxes are not covered by your insurer.
        
           | moritzruth wrote:
           | This sounds like something the Announcer voice from Portal 2
           | would say.
        
         | rossdavidh wrote:
         | OK
        
         | Oarch wrote:
         | below this line.
        
         | Terr_ wrote:
         | This text is above the line. Please fix your orientation and
         | cease writing below the line.
        
       | dijit wrote:
       | Likeliest situation is all their stationary destined for send
       | outs have the line; and in situations where the line serves no
       | purpose it does no harm to leave it: so there is little use in
       | having additional process around completely blank stock.
        
         | jvanderbot wrote:
         | Careful, this is what I suggested below and I'm already being
         | punished for it.
         | 
         | It seems the most likely explanation to me!
        
         | Nition wrote:
         | They could have told him that though if it's the case, and the
         | mystery would be solved. But there obviously wasn't any desire
         | (or more charitably - time) on their end to really look into
         | the reasoning or even understand the question.
         | 
         | ----
         | 
         | Edit: I will share what I think is a nice a little counterpoint
         | story here, from a business that is clearly still interested in
         | understanding. I sent Lego an email a while ago:
         | I'm just wondering if you're able to tell me what the
         | tune is that the Lego Primo musical camel plays in set
         | number 2007. It's a set from 1998. We have the camel and
         | it plays a nice tune, but no-one seems to know what it is!
         | 
         | They replied a day later:                 Thanks for getting in
         | touch with us.             This is a really really really and I
         | mean really interesting       question you got there for us. I
         | have checked with all the       resources I have and come to a
         | possible conclusion.            The Musical Camel - which in
         | Denmark actually is called       'PRIMO Dromedar'. 1st theory
         | is that, One DUPLO-designer       says that the melody was
         | composed by the designer that       created the camel but no
         | one remembers the name who created       the Musical Camel.
         | Another thing is, one of the engineer once       had a musical
         | box that had the same melody but he is no       longer with us
         | anymore and cannot provide us the answer.            I am so
         | sorry that, at the end of the day I cannot provide       you
         | with any name to the title. But I hope the facts can       make
         | a good story for you to tell your friends.
        
           | jaggederest wrote:
           | That is an amazingly competent response. Every company should
           | aspire to that kind of depth, if a toy company can manage it.
        
             | frizlab wrote:
             | I cannot find it, but I once sent an email to johnnie
             | walker to ask for the music for what is arguably the best
             | ad I ever saw (except for think different). They correctly
             | answered, though the answer was the music is original and
             | copyrighted, and thus I could not get it.
        
               | axiolite wrote:
               | I humbly suggest: 3M Thermo-Fax
               | https://www.youtube.com/watch?v=TZVYRMu6Q9k
        
           | madeofpalk wrote:
           | The problem is there's no "they". Just an underpaid
           | government contractor manning the email inbox, asking around
           | "hey why do the letters say this?" and responding with the
           | bare minimum.
        
           | ElevenLathe wrote:
           | I have a wonderful memory of eating a snickers bar with my
           | Dad as a kid, and deciding to call the comment line (1-800
           | number) on the wrapper. I was probably about 6 and just
           | wanted to say that I liked their candy bars. The woman was
           | very nice and took our address so they could mail us some
           | coupons for free snickers bars.
        
           | Nition wrote:
           | While we're here, does anyone happen to recognize the camel's
           | tune?
           | 
           | https://www.youtube.com/watch?v=JKpD-KkaBHc
           | 
           | We never worked it out.
        
             | qingcharles wrote:
             | I assume none of the Shazam-alikes can make any sense of
             | it?
        
               | Nition wrote:
               | Yeah, they don't recognise it - or at least Shazam
               | doesn't.
        
           | qingcharles wrote:
           | That's wild to get a real response like that. Bravo to Lego.
           | 
           | I offered to provide some expert help on a set they were
           | designing once and they immediately put me in direct contact
           | with the designer in Billund. No bureaucracy.
           | 
           | Why can't more companies be this good? I've been trying for
           | years to get into one Google account of mine :(
        
           | GuB-42 wrote:
           | The thing is, Lego is a "nice" company, and they care about
           | their image. Answering obscure question the best they can
           | goes a long way, people will be more than willing to share
           | their anecdote. That's great publicity, and all you need are
           | a few guys answering emails, most of them are likely to be
           | copy-pasted for the most part, people are not that original.
           | And if you get a truly original question, it may take a bit
           | more time, but the impact will be greater, and I am sure
           | employees have great fun finding these bits of trivia.
           | 
           | TV licensing on the other hand is "evil". They are in the
           | business of collecting a tax that many people see as unfair,
           | and prosecute those who don't pay. Even if their actions are
           | fully justified, they won't make your life better, it is
           | simply not their job. Even if they are genuinely nice in
           | their communication, it won't change the fact that their are
           | after your money and have to be forceful sometimes, and
           | everything will be seen through these lens, so they might
           | just as well assume their evilness.
        
             | Nition wrote:
             | The only thing I would say against this is that sometimes
             | that kind of curiosity can help the business itself as
             | well. For example imagine a situation similar to the post
             | except that it's someone's job to _manually_ write the
             | equivalent of  "Please do not write below the line" on
             | every letter. Sometimes little tasks like that can waste
             | time for years before someone finally asks 'do we actually
             | need to be doing this?'
             | 
             | I do realise that is not the case in the post, where it's
             | probably even simpler to print the same message on every
             | letter vs. only on some. And your point is of course well
             | made in general.
        
             | miki123211 wrote:
             | More importantly, they don't _need_ to be nice and /or care
             | to be successful.
             | 
             | Businesses are nice because they have to compete for
             | customers, and that is easier if you're viewed as nice.
             | 
             | TV Licensing is a monopoly, they can have the worst
             | customer service on earth, and that won't affect their
             | revenue by much. There's just nowhere else to switch to.
             | 
             | This is also the reason why many government / publicly-run
             | systems are so unfriendly and have such terrible UX. It's
             | not like you can apply for benefits somewhere else (and the
             | government would actually be very happy if you could!) , so
             | nobody cares if the application is fifty pages and requires
             | you to put in the same personal details 5 times.
             | 
             | To add insult to injury, there are no shareholders that
             | demand the metrics to go up, so nobody has any incentive to
             | optimize anything.
        
               | jimmaswell wrote:
               | Something that goes to show how unnecessary much of it is
               | is how I've found a staggering difference in paperwork
               | between various US states. Registering a car in New York
               | is equivalent to securing a mortgage with pages and pages
               | of forms and a bill of sale and verification of insurance
               | etc., while in New Hampshire you just show up with the
               | title signed over to you and that's literally it, that's
               | literally all you need to walk out with plates.
               | 
               | It fits the states' identities, New York is (somewhat
               | exaggerating) a kafkaesque dystopia that wants to be in
               | all of your business and have fine control over
               | everything you do, while New Hampshire's state motto is
               | "Live Free or Die".
        
       | authorfly wrote:
       | "Please do not park next to our nondescript White Van" would
       | suite just as much.
        
         | stronglikedan wrote:
         | They don't use non-descript vans. They want you to know who
         | they are. Now, whether the vans can actually detect anything is
         | a different matter. Some believe they are just a visual
         | deterrent, and don't actually do anything beyond looking scary.
        
           | jimnotgym wrote:
           | That is my understanding. They certainly had a demonstration
           | device that could deduct a local oscillator, but it is
           | suggested it was just PR.
           | 
           | There is some kind of 'detector' mentioned online that can
           | apparently look at a window and see the light of a TV
           | flickering on the glass! Judges buy this bs and issue
           | warrants to search.
        
       | redundantly wrote:
       | I love silly, pedantic, obstinate stuff like this. This was a
       | very funny read!
        
         | dcminter wrote:
         | I used to be a TV-free non-license-holding resident and found
         | the constant accusations of criminality from "TV Licensing"
         | (the BBC) infuriating. So I'm pre-disposed to be sympathetic to
         | his crusade. Nice to see others enjoy it too.
        
         | Nition wrote:
         | Sometimes silly stuff stays around for years because there
         | isn't anyone obstinate enough to question it. Good to have a
         | little check on reality every now and then.
        
       | cooper_ganglia wrote:
       | A "TV License" is one of those things I alway assumed people were
       | making up to satirize the claims of over-regulation & bureaucracy
       | in the UK.
       | 
       | Finding out it was real was a mixture of hilarious and sobering.
        
         | TillE wrote:
         | It's basically a whole parallel tax collection system, which is
         | truly nuts. Like the administrative overhead alone surely
         | outweighs any abstract concerns about independence from
         | government, which doesn't really exist in the UK anyway.
        
           | Guthur wrote:
           | What's when more mental is that they are essentially all
           | funding state propaganda agencies and so you're literally
           | paying to be propagandised.
           | 
           | Not that much of none state media is really that much better
           | to be honest.
        
             | coliveira wrote:
             | We all pay to receive propaganda, be it governmental or
             | not. A private TV channel will spread the ideology of their
             | owners, and it is usually an ideology that is useful to
             | them.
        
           | cooper_ganglia wrote:
           | The lines that really got me in this post were:
           | 
           | > A Licensing officer may call at your property not to
           | collect the letters but to check that you are not watching a
           | TV.
           | 
           | and
           | 
           | >...Cas Scott has said that the letters are not sought by
           | TVL/BBC agents who make street visits.
           | 
           | Like, they show up at your home and ask to physically view
           | your TV to make sure you aren't watching TV! It's so
           | incredibly bonkers to me, I'm laughing out loud at work at
           | the mental image!
           | 
           | Never change, UK, never change.
        
             | madeofpalk wrote:
             | It's weird. They don't have any actual authority, so if
             | they turn up you can just say "No".
             | 
             | In my seven years of living in the UK, I've paid the TV
             | licence for two years, and had one visit (who I shut the
             | door on).
        
           | bpfrh wrote:
           | depends on the system, austria for example used to say if you
           | don't have a radio or tv you do not need to pay.
           | 
           | As of 2024 you pay even if you have no tv, which means the
           | overhead is probably near zero, as you already have lists of
           | where people live.
        
             | fwsgonzo wrote:
             | Same here in Norway.
        
           | owisd wrote:
           | This gets raised every charter renewal and they always find
           | the administrative overhead of e.g. collecting Netflix
           | subscriptions, etc. is pro rata higher than the overhead for
           | the licence fee.
        
             | stickfigure wrote:
             | I interpreted the parent as suggesting "just pay for it out
             | of general tax revenue", which makes a lot of sense to me.
             | No additional administration and enforcement required.
        
               | satori99 wrote:
               | This is how Australia's public broadcaster is funded. But
               | it means politicians directly decide its budget, which
               | makes it a political football.
        
           | carlosjobim wrote:
           | The purpose is psychological to attach a monetary value to
           | the government TV channels, which makes the viewer consider
           | them valuable and therefore trustable.
        
             | andybak wrote:
             | No. It really isn't.
        
         | Zak wrote:
         | Many European countries are worse about it than the UK; even
         | people who do not own a television are required by law to pay.
         | 
         | https://en.wikipedia.org/wiki/Television_licence
        
           | alvarlagerlof wrote:
           | In Sweden there was this whole thing where you apparently had
           | to pay even if you only owned a laptop.
        
             | eastbound wrote:
             | In France you pay the copyright infringement tax on every
             | hard drive / SSD / storage you purchase. But it's still
             | forbidden to pirate movies.
        
               | AshamedCaptain wrote:
               | It is not "copyright infringement" tax. It's called a
               | https://en.wikipedia.org/wiki/Private_copying_levy and
               | it's a rather common thing, at least in all of Europe.
        
           | praptak wrote:
           | I remember that in Poland electronic repair shops offered
           | companies removal of the TV demodulator from TV sets used as
           | monitors. That was necessary for the TV not to count as a TV
           | receiver and thus not to generate the fee liability.
           | 
           | I think there also were some large cases where a company who
           | owned a car fleet had to pay for the car radios.
        
           | notatoad wrote:
           | that seems fine to me. whatever they want to call it, if it
           | applies to everybody it's just a tax and they're using tax
           | dollars to fund some TV content and/or infrastrcture. that's
           | all totally normal.
           | 
           | the absurd part is restricting that tax to only people who
           | watch TV, and trying to do surveillance and enforcement to
           | determine whether or not somebody is eligible for a TV tax.
        
             | immibis wrote:
             | Well, first they wanted to tax everyone a bit to pay for
             | the BBC. And then someone said that would let the
             | government easily pressure the BBC by withholding funds.
             | And then someone said let's let the BBC collect it's own
             | tax then. And someone else said that would be illegal to
             | make people pay for the BBC if they aren't actually
             | receiving any services from the BBC. And so here we are. So
             | they wrote in this provision that in practice exempts
             | precisely zero people but everyone tries to chase after
             | anyway, contorting themselves through hoops to make it
             | apply.
             | 
             | "Any services from the BBC" means any. TV broadcast, radio
             | broadcast, or internet streaming. And because the actual
             | intention was to make everyone pay, the law is written so
             | you have to pay if you _could_ receive one. If you have a
             | computer and the Internet, you could receive internet
             | streaming.
             | 
             | And then you have more stupid rules, like even though
             | they're collecting a tax, they're not tax collectors so
             | they don't have any authority to come into your house, so
             | they invent weird ways to detect if you have a TV or not.
             | 
             | Presumably a left wing government would remove all this
             | stuff and just make it a tax.
        
               | Retr0id wrote:
               | This isn't accurate, that's just what they want people to
               | think. In practice it exempts most people below the age
               | of about 30, most of whom do not consume any media within
               | the scope of the TV license.
               | 
               | > the law is written so you have to pay if you could
               | receive one.
               | 
               | That's not true. You're allowed to own equipment
               | _capable_ of receiving licensed broadcasts, all that
               | matters is that you don 't.
        
               | wizzwizz4 wrote:
               | > _the law is written so you have to pay if you_ could
               | _receive one. If you have a computer and the Internet,
               | you could receive internet streaming._
               | 
               | That's not true, according to https://www.gov.uk/find-
               | licences/tv-licence.
               | 
               | > You do not need a TV Licence to watch:
               | 
               | > * streaming services like Netflix and Disney Plus
               | 
               | > * on-demand TV through services like All 4 and Amazon
               | Prime Video
               | 
               | > * videos on websites like YouTube
               | 
               | > * videos or DVDs
        
             | frankus wrote:
             | The whole scheme seems like something an American would
             | come up with: paying for public services with regressive
             | user fees instead of broad-based progressive taxation.
             | 
             | But it's unheard of (for media[1]) in the US and common in
             | Europe.
             | 
             | [1]The closest thing we have here might be parking passes
             | for state parks, even unpopular ones where free parking
             | would remain mostly empty.
        
           | ho_schi wrote:
           | This fee is hot topic in Germany. Our French friends also
           | enjoy ARTE[1] but seem not to suffer anymore from this
           | ridiculous fee. Actually I'm surprised that the Swiss fee is
           | even higher, despite everything in the Swiss is expensive.
           | 
           | [1] Big parts of our public television suck. But ARTE is
           | _awesome_!                   * Borgen         * Occupied
           | * Mit offenen Karten         * Karambolage         * ...
           | 
           | PS: ARTE is watchable outside of France and Germany in a lot
           | of countries in Europe. Poland, Spain, Austria, Netherlands,
           | Czech and so on.
        
             | metabagel wrote:
             | Occupied is outstanding, and available in the U.S. on
             | Netflix.
        
               | FragenAntworten wrote:
               | I didn't find it on Netflix, but it seems to be available
               | on Amazon Prime Video.
        
             | 9dev wrote:
             | While the public television may suck, it still pays for the
             | only real Independent news coverage in Germany. No matter
             | what you think of the ARD or ZDF and their management
             | boards, the work of the Deutschlandfunk and regional
             | broadcasters is outstanding and a pillar of a free
             | democracy.
             | 
             | I hate having to pay for distribution licenses for soccer
             | games, but if that ensures continued support for high-
             | quality journalism, so be it.
        
               | sva_ wrote:
               | > I hate having to pay for distribution licenses for
               | soccer games, but if that ensures continued support for
               | high-quality journalism, so be it.
               | 
               | You sound like you're in an abusive relationship. Get
               | help while you still can.
        
           | codetrotter wrote:
           | When I was studying at the university, I shared a privately
           | owned house with some other people. We did not have a TV
           | license, but I wanted to buy a big screen TV to use as
           | computer monitor in my room.
           | 
           | I found out that in my country you can have a third-party,
           | approved technician come to your house to disable the tuner
           | portion of your TV so that you would not have to pay any
           | television license. Around this time analog broadcasting was
           | already being phased out or had already completely shut down
           | in my country. And although some kind of digital broadcasting
           | over air-waves exists to replace it, most people do not use
           | that. Instead, you'll typically buy a subscribtion via cable
           | or via IPTV or via sattelite, all of which come with a
           | separate box that plugs into your TV via HDMI instead of
           | relying on the tuner in your TV, even if that tuner can
           | decode digitally broadcast radio signals. So the tuner in the
           | TV was not serving much of a purpose anyway, even if I'd ever
           | want to use the TV as a TV.
           | 
           | I paid a technician a bit of money to come disable the tuner
           | for me in my newly bought 55" LED TV. I was imagining that
           | he'd be opening the TV and carefully removing some essential
           | part. What he actually did was take a plier and break the
           | input for the tuner and then put a small piece of tape over
           | it. Simple solutions, I guess. Then, I think I also got them
           | to write a letter for me confirming that the tuner had been
           | disabled.
           | 
           | It cost me a little bit of money, but not too much. Less than
           | paying the TV license fee for that and subsequent years I was
           | staying in that house anyway.
           | 
           | These days, I still have the TV. I put it in my grandfather's
           | house a few years ago so he could use it. He already pays TV
           | license fee and has a digital receiver. It has HDMI out which
           | goes in to the TV. So he is not inconvenienced by the broken
           | tuner input of the TV either, just like I expected back then
           | that this disabling of the tuner would never be a problem
           | even if I ever wanted to use it as a TV.
           | 
           | It does seem kind of silly now, that I paid someone to come
           | break the input for a portion of the TV that was never going
           | to be needed even if you wanted to use it as a TV. But I
           | still think it was worth it, and that it saved me from
           | worrying about inspections. Even though no inspection ever
           | happened at the house either back in the days where I was
           | using it as a monitor for my computer.
        
           | Retr0id wrote:
           | As a UK resident and TV owner (who does not need a license),
           | I wouldn't even mind that much if I was required to pay just
           | for TV ownership. It's the "enforcement" system that's
           | utterly broken (although I have no idea how it compares to
           | other countries).
           | 
           | We have this ridiculous situation where I'm not required to
           | pay (so I don't), yet the TV licensing people are allowed
           | (required?) to send me junk mail week after week trying to
           | trick me into thinking I _do_ need to pay them.
        
             | DrillShopper wrote:
             | What is the reason that you don't have to pay?
        
               | Retr0id wrote:
               | I don't watch broadcast TV or other such TV-license-
               | related services. My TV is a glorified computer monitor
               | slash media player.
        
           | preisschild wrote:
           | Yeah, Austria had the british system for a while, but after
           | everyone started streaming (because the content is better and
           | prices are actually cheaper) they changed it so every
           | household needs to pay.
           | 
           | Now I'm forced to pay for old sitcoms, astrology shows,
           | soccer stuff and other useless things I don't watch
           | anyways...
        
           | TheRealPomax wrote:
           | So, basically "how tax works"? You pay into a common good,
           | whether you use it or not.
        
           | throwawayffffas wrote:
           | The absurdity in the UK is that it's a License fee and that
           | there is this whole absurd enforcement system. In other
           | countries it's a tax if you don't pay it, you are essentially
           | not paying your taxes. I am OK with a universal tax for a
           | universal service even if I don't use that service. What I am
           | not okay with is fraudulent threatening letters, weirdos
           | creeping in the bushes trying to see if I am watching TV and
           | goons showing up at my front door to collect what they think
           | I owe them.
        
         | kleiba wrote:
         | In Germany, you cannot even legally listen to the radio without
         | such a license (GEZ). It's also slightly more expensive than
         | the UK TV License, coming in just under Netflix' premium plan
         | (while offering mostly shite in return).
        
           | echoangle wrote:
           | To clarify: currently, it doesn't matter what you actually do
           | (listen to radio, own a radio, own a TV...), everyone has to
           | pay, unless they are exempt (due to low income, other social
           | security, or being deaf and blind at the same time). So it
           | doesn't matter if you listen to radio or not. You (or the
           | household you live in to be exact) has to pay.
        
         | kamaitachi wrote:
         | It's not just a U.K. thing. Many European countries have
         | something similar, although it might be called something else.
         | 
         | It's a form of tax that pays for public service broadcasting,
         | including radio stations.
         | 
         | https://en.m.wikipedia.org/wiki/Television_licence#
        
           | busterarm wrote:
           | Yes, but the UK is the only country with a license ridiculous
           | enough to offer you a 50% discount _if you're blind_.
        
             | gs17 wrote:
             | It sounds weirder than that to me:
             | 
             | > colour TV: PS169.50 per year; monochrome TV: PS57.00 per
             | year; blind people: 50% discount
             | 
             | People who can't see their color TV at all pay more than
             | people who can but have an old black-and-white one?
        
               | madeofpalk wrote:
               | Do the discounts stack? If you're blind should you just
               | buy a monochrome tv and pay PS28?
        
               | Ellipsis753 wrote:
               | Weirder still, the discounts stack! So blind people can
               | benefit from buying a black-and-white TV for an
               | additional discount.
               | 
               | I've given this a lot of thought in the past. The best I
               | could come up with is that "legally blind" could still
               | allow for someone with _very poor_ (colour) vision...
        
               | dom96 wrote:
               | this is making me want to buy a black and white TV (or
               | grab a monitor and set it to always show in black and
               | white) just so I can buy the monochrome TV license for
               | giggles
        
               | soneil wrote:
               | People who can't see their colour TV pay more than people
               | who can't see their B&W TV.
               | 
               | Oh to be a a fly on the wall when the inspector has to
               | explain the difference to a blind person.
               | 
               | I think it made a lot more sense in the past. The license
               | is set up so it's a consumption based tax rather than
               | taxing everyone. So only people with TVs paid TV tax. If
               | colour increased the costs, only people consuming colour
               | paid those increases. I imagine it made much more sense
               | before consumption was ubiquitous
        
               | TheRealPomax wrote:
               | That's... not what https://www.gov.uk/find-licences/tv-
               | licence says at all.
               | 
               | If you're blind, you almost certainly qualify for a free
               | license.
        
             | labster wrote:
             | That makes sense, a blind man only uses half of the signal.
        
             | azornathogron wrote:
             | Although, yes, this sounds absurd, it's worth noting that
             | the TV licence pays for the BBC and the BBC has extensive
             | radio (and web) offerings not only television.
             | 
             | Of course, that still doesn't make sense because to the
             | best of my knowledge you don't need a license of any kind
             | to listen to the radio.
             | 
             | Anyway, perhaps blind people want to listen to the TV.
             | There are a lot of programs that could make sense even if
             | you can hear but not see them.
        
               | davejohnclark wrote:
               | > you don't need a license of any kind to listen to the
               | radio.
               | 
               | I believe you did once upon a time, but I guess they were
               | phased out as TVs became more popular.
               | 
               | >The first supplementary licence fee for colour
               | television was introduced in January 1968. Radio-only
               | licences were abolished in February 1971 (along with the
               | requirement for a separate licence for car radios).
               | 
               | https://publications.parliament.uk/pa/cm200405/cmselect/c
               | mcu...
        
               | miki123211 wrote:
               | and audio description[1]!
               | 
               | I'm no fan of national broadcasters as a concept, but I
               | have to say, the UK is excellent when it comes to audio
               | description, much more so than any (English speaking)
               | country I'm aware of. It's not just the BBC either, Sky
               | and other private broadcasters also have relatively high
               | standards.
               | 
               | For years, the only English AD you could get for
               | extremely popular HBO shows, like Game of Thrones for
               | example, were pirated British rips from Sky, as HBO
               | famously refused to provide the service.
               | 
               | [1] https://en.wikipedia.org/wiki/Audio_description
        
             | bearbin wrote:
             | The TV license is certainly bit ridiculous, but being
             | legally blind doesn't necessarily mean you can't see at
             | all, just you fall below the legal threshold where it's
             | judged that poor sight will interfere with your day-to-day
             | life. Lots of people registered as blind can still watch
             | the TV just fine even if they won't be able to see the
             | detail.
        
             | TheRealPomax wrote:
             | Don't want to pay the full amount? Simply get a black and
             | white television, now it's 70% off.
        
           | Rendello wrote:
           | In Japan there was an infamous political party focused on
           | getting rid of the hated TV licence system:
           | 
           | https://www.youtube.com/watch?v=cZG95grO-vc
        
             | busterarm wrote:
             | In Japan the vast majority of people stopped paying their
             | TV license after a string of NHK scandals and there's no
             | penalty for failing to pay either.
             | 
             | It's just not enforced. Also the party platform wasn't to
             | get rid of the license system but to encrypt the broadcast
             | signal so that only willing NHK viewers would pay for the
             | license.
        
               | DrillShopper wrote:
               | The penalty for not paying the TV license is dealing with
               | their harassment specialists (aka fee collectors)
        
             | squidsoup wrote:
             | There's a great, and somewhat terrifying character relating
             | to this, the "NHK Fee Collector" in Haruki Murakami's 1Q84.
        
             | bigmadden wrote:
             | Some people actually voted them into office as a joke and
             | they turned out to be a bunch of racists with some really
             | awful views and were overall absolute shite politicians.
             | Who could have imagined?
        
         | bowsamic wrote:
         | At least it's optional in the uk if you don't have a tv. In
         | Germany you have to pay it no matter what
        
         | egeozcan wrote:
         | Oh it gets weirder in Germany! See:
         | https://en.wikipedia.org/wiki/Beitragsservice_von_ARD,_ZDF_u...
         | 
         | The tv license collection agency employs more than a 1000
         | people.
         | 
         | And this is in spite of the fact that nearly every household
         | has to pay that EUR18.36 per month.
        
         | StayTrue wrote:
         | I learned about it when they knocked on my door (UK). Said I
         | didn't have a TV to which they replied they'd like to look
         | around inside to confirm. LOL no.
        
         | madeofpalk wrote:
         | Yeah, it's pretty annoying.
         | 
         | Publicly funded media is a great thing to have, and the
         | intention of TV License is to fund it independently from
         | interference from the government of the day. In Australia
         | there's frequently stories about governments cutting ABC
         | funding, which TV License is supposed to avoid entirely.
         | 
         | But the implementation in practice just sucks. It's baffling to
         | think of how much money is wasted on administering this
         | additional tax program, sending out all these pretty aggressive
         | letters, maintaining the website, and paying the real
         | "inspectors" to knock on peoples doors.
        
         | moffkalast wrote:
         | Oi! Ave you got a loicense fer dat TV there mate?!
        
           | jraph wrote:
           | > loicense
           | 
           | Should obviously be spelt loicence.
        
         | FL410 wrote:
         | > A Licensing officer may call at your property not to collect
         | the letters but to check that you are not watching a TV.
         | 
         | Just the thought of this is funny. What kind of uniforms do TV
         | Officers wear? Do they get to carry a weapon? What happens if
         | they find you watching a TV?
         | 
         | Amazing.
        
           | Kudos wrote:
           | They wear the same uniforms that police detectives usually
           | wear.
        
           | jimnotgym wrote:
           | They wear a shirt and tie. No weapon. You don't have to
           | answer the door to them. You don't have to let them in.
           | However they are generally lieing scumbags who suggest that
           | they are allowed in.
           | 
           | If they catch you watching TV they will report you for a
           | PS1000 fine and a criminal record. Failing to pay it will
           | land you in prison.
           | 
           | I spent years without a license, you don't need one for
           | YouTube and Netflix. I unplugged the aerial wire. You do need
           | it for any live TV or BBC catch up TV. I got visited once
           | during that time and he kept asking to come in, I kept
           | telling him I didn't need to let him. He kept asking what I
           | watch on TV, I told him politely, that was none of his
           | concern.
           | 
           | If they suspect you are harboring an illegal TV then they
           | will come back with a warrant and the police!
        
             | edm0nd wrote:
             | This is such a broken and dystopian situation. The UK is
             | such a nanny state.
        
             | n4r9 wrote:
             | It's a horrible situation which I am convinced preys on the
             | vulnerable.
             | 
             | We've been sent letters on an almost monthly basis claiming
             | that an officer is "scheduled" to make a visit, that we
             | have a "ten day window" to respond before they take action,
             | etc... . Nothing ever happens and no one ever visits.
             | 
             | I know that you don't have to let the enforcement folk in,
             | and if they turn up I'll politely ask to see their search
             | warrant or for them to mind their own business. But lots of
             | people don't know this and are conditioned to be passive.
             | Prosecutions include the mentally vulnerable and people
             | whose finances are handled by the council. There are
             | thousands every year. Three quarters of the prosecutions
             | are against women, and it makes up more than a quarter of
             | prosecutions against women.
        
           | adammarples wrote:
           | You can be sent to jail if you do not have a licence,
           | although it is rare
        
           | preisschild wrote:
           | We had those in Austria (they changed it so everybody is
           | forced to pay for that now...). They basically have no rights
           | themselves, but they pretended to do and even try to force
           | you to allow them to enter so they can check that you have no
           | TV receiver (including the built in ones in the TV) and say
           | that they will come with the police and a search warrant if
           | you deny them. It doesn't even matter if you have no antenna
           | or no coax cable.
        
         | immibis wrote:
         | It's a tax but for some reason making it separate from the
         | normal tax system makes it harder for the government to force
         | political views on it... even though the government could
         | easily pass a law saying "the board of directors of the BBC
         | shall go to jail unless all reporting favours the Tories"
        
         | lifeisstillgood wrote:
         | The BBC is prized in the UK, and rightly so. Most national
         | broadcasters have strong public interest provisions but the
         | Beeb has a history and culture of strong independent
         | journalism, incredible childrens and family output and acts as
         | a mainstay anchor to support a creative industry.
         | 
         | There is plenty to criticise but the weird ring fenced tax that
         | we pay is incredible value for money (films, tv, web,
         | journalism for the price of Netflix
        
           | urbandw311er wrote:
           | This a thousand times over. And don't forget the 8 entirely
           | advert-free radio stations featuring music, live sport and
           | current affairs too.
        
           | Kwpolska wrote:
           | How much taxpayer money is wasted on the accounting, the
           | enforcement, and the scary-sounding letters? Wouldn't it be
           | better if the government just gave taxpayer money to the BBC
           | directly?
        
             | TheRealPomax wrote:
             | You mean "how much money is given to people to do those
             | things"? Because the money doesn't magically disappear in
             | the pockets of "big beeb", all those tasks are performed by
             | people who get paid for that, drawing an income and then
             | spending the money they earned by economically
             | participating in society.
             | 
             | There is no money being wasted. Although it might certainly
             | be a case of _paper_ being wasted.
        
           | colonwqbang wrote:
           | I appreciate state TV content and watch it regularly. But
           | this argument just doesn't hold water. The service is so
           | wonderful that they had to make it a criminal offence to not
           | be a subscriber? And surely an "independent" TV station would
           | have to be one which is not completely controlled by the
           | state.
        
         | sva_ wrote:
         | In Germany, many people went to jail for not paying it.
        
         | DonHopkins wrote:
         | You've never had the misfortune of discovering a Cat Detector
         | Van camped outside your flat.
         | 
         | https://www.youtube.com/watch?v=M5MnyRZLd8A
        
         | miki123211 wrote:
         | It's not just the UK, many countries have a government-run TV
         | network, and they want that network to be subsidized only by
         | the people actually watching TV, not random taxpayers who don't
         | benefit from it.
         | 
         | If you were to design such a system in the 2020's, you could
         | just put a DRM scheme on your broadcast and demand payment only
         | from the people who actually want to watch that network
         | specifically, but that technology wasn't yet available when
         | such systems were designed.
         | 
         | Another claimed benefit of this way of doing things is the
         | government's ability to produce programs that aren't
         | commercially viable, e.g. targetting specific populations,
         | minorities who speak a niche language, distributing important
         | public information in a non-sensational way etc.
         | 
         | Most of these points are moot with the advent of the internet,
         | though, hence why many countries want to or have abolished
         | these licensing systems.
        
           | netsharc wrote:
           | > they want that network to be subsidized only by the people
           | actually watching TV, not random taxpayers who don't benefit
           | from it.
           | 
           | Eh, the 2 countries I know charge people if they have a
           | device capable of viewing the TV/radio/the TV/radio stations'
           | online offer, so anyone with a smartphone (and who doesn't
           | have a smartphone?) are also require to pay the license fee,
           | even if they don't have a TV or radio at home.
           | 
           | There's a joke that since the license fee is charged if you
           | have equipment theoretically capable of viewing TV, then
           | maybe people should apply for government child allowance,
           | since they have equipment theoretically able to make them
           | parents.
        
         | glaucon wrote:
         | It may be funny but it's one way of funding public broadcasting
         | which is, at least to a minor degree, independent of government
         | interference.
        
       | gwbas1c wrote:
       | Would be nice if the article had an example of the entire letter.
       | The tiny sliver of image at the top of the article leaves very
       | little context.
        
         | ajb wrote:
         | If you go to the home page, you will see they have collected
         | scans of these letters for every year since 2006. Most likely
         | they didn't expect anyone to go direct to this page
        
           | dcminter wrote:
           | Yes, I submitted this sub-page as I thought the puzzle might
           | interest (and amuse) the HN crowd. I'm sure the vast majority
           | of people arrive at the site owner's main page though.
        
       | pjsg wrote:
       | My guess is that they scan the letters that are returned by the
       | post office and hence they don't want _anybody_ writing below the
       | line. I guess that they used to have a problem with squirrels
       | opening up the letters and scribbling below the line. However,
       | they seem to ignore the fact that squirrels can 't read.
       | 
       | More likely is that whenever they print OCR'able numbers /
       | barcode/ whatever, they assume that a person is going to return
       | it -- and the special case of 'we only get returned letters when
       | the delivery has failed and nobody has opened the envelope'
       | escaped the testing.
        
       | billforsternz wrote:
       | Sometimes archaic things persist indefinitely in formal
       | communication. Multiple organisations remind me I will need to
       | install Adobe Acrobat in order to read linked PDF documents in
       | their electronic communications.
        
       | davedx wrote:
       | There's a fantastic film about TV Licensing called The Duke, I
       | highly recommend it: https://inews.co.uk/culture/film/the-duke-
       | review-jim-broadbe...
       | 
       | > When the film opens, [Kempton Bunton] is refusing to pay his TV
       | licence fee on a technicality, since he can only get ITV because
       | he's removed "the BBC coil" from inside the set. It's all part of
       | his "Free TV for the OAPs" campaign, but despite his well-meaning
       | demeanour, he serves time at Her Majesty's expense for refusing
       | to pay up to Auntie Beeb.
        
       | runjake wrote:
       | I initially thought this was concerning emails, because for
       | whatever reason, I've very recently noticed an uptick in "Please
       | do not write below the line" a lot more in emails I receive,
       | presumably to encourage top posting or perhaps for AI email
       | ingestion? Anyway, apparently a strange coincidence.
        
         | dfox wrote:
         | This is done by a lot of customer support and helpdesk systems
         | that one would almost consider "legacy" that are certainly not
         | related to AI in any way.
         | 
         | So I would assume that the uptick is caused by you moving
         | somewhat up in you career so you deal with such BS systems more
         | often.
         | 
         | On the other hand, the approach with explicit markers in the
         | email is reliable. Alternative is some bunch of ad-hoc rules
         | that will extract the actual reply from the reply, which has a
         | lot of edge cases (which for some systems even extend to edge
         | cases that involve the MIME envelope, not the message text
         | itself).
        
       | hggigg wrote:
       | Please don't get me started on these guys.
       | 
       | I don't own a television and don't want one (it's a waste of
       | life). I get sent letters all the time. Last year I had an
       | "inspector" turn up who was told to "fuck off", managed to gain
       | entry to the apartment block and then came and knocked on my
       | internal door and refused to show ID, clearly because he was an
       | intimidating arsehole and didn't want to be called on it. He was
       | told to "fuck off" again and told me he'd come back with the
       | police if I didn't let him in. I told him I'd ram the bike handle
       | up his arse if he came back.
       | 
       | Put a complaint in and they replied asking for my license number.
       | Just like the stuff in that article - didn't even read it
       | properly. Absolute clowns.
        
         | jimnotgym wrote:
         | Just reminded me of how they used to get into University
         | accommodation and try and catch people in every room
        
           | Retr0id wrote:
           | I used to live in a shared flat, and they sent individually
           | addressed letters to each numbered room in the building -
           | which, to my amusement, included the room number of the
           | toilet.
        
             | jimnotgym wrote:
             | That might be a comment on the quality of modern TV,
             | perhaps?
        
       | ajb wrote:
       | The explanation is that this contracted out to Capita, which is
       | the go to outsourcing company for UK government for tasks where a
       | capacity for self reflection would be a disadvantage.
        
       | advisedwang wrote:
       | As this website showcases there's a huge variety of these letters
       | and they are clearly thrown together cheaply by people trying to
       | make things official looking and scary. I wonder whether the line
       | is simply an easy way to make things official looking. Or perhaps
       | even they once did have something to return but the designers
       | have continued to copy and paste it forward with not connection
       | to any actual process.
        
       | joemi wrote:
       | On the main page of the site, there's a scanned letter shown for
       | every month, but it ends on April 2024. Does anyone know what
       | happened to the author? If it weren't just tv licensing, I'd say
       | it were worrying that there's been silence for the past several
       | months after receiving such threatening letters.
        
       | retSava wrote:
       | Looked at the main site and, oh my goodness, they are very, very
       | intimidating and threatening to get one to buy a license.
        
       | ZoomZoomZoom wrote:
       | The most baffling thing here is _how the hell did the author get
       | the organisation to respond_ , on topic, multiple times? In my
       | experience conversing with various entities that are supposed to
       | provide customer support, _absolutely anything_ outside of an
       | extremely narrow set of vetted topics with prepared answers and
       | especially anything technical gets ignored and receives an
       | irrelevant response at best.
        
         | anigbrowl wrote:
         | It's from 2006, before organizations realized that there were
         | lots of trolls willing to dedicate themselves to wasting other
         | people's time over bullshit.
        
         | mkl wrote:
         | Might be to do with when this happened, 2006-2007. He did have
         | trouble getting them to respond on topic though.
        
         | cal85 wrote:
         | On-topic? Every reply seemed evasive to me.
         | 
         | (Regarding how he got them to reply at all, this is required by
         | law of public authorities.)
        
           | ryandrake wrote:
           | Hilarious that every time, they responded in a way that was
           | technically on-topic, but totally ignoring the actual
           | questions being asked. Like someone found one word in OP's
           | question, then mindlessly recited a random form response
           | associated with that word.
        
         | masfuerte wrote:
         | I saw another example the other day of how things used to work.
         | If you wrote to the UK government in the 1980s to ask (or
         | complain) about their policy towards apartheid South Africa you
         | received a personal reply addressing your points in the context
         | of the government's policy [1]. Presumably, letters to other
         | departments were handled similarly.
         | 
         | I've corresponded with the civil service a few times recently
         | and the service now is shite.
         | 
         | [1]: https://www.craigmurray.org.uk/archives/2024/10/who-are-
         | the-...
        
         | ClassyJacket wrote:
         | Because it's government. People in government jobs often sit
         | around half the day doing nothing because they have so much
         | spare time. Case in point: me, right now.
        
       | Retr0id wrote:
       | Whoever runs this website is my personal hero. TV licensing
       | enforcement practices are utterly ridiculous.
        
       | crazygringo wrote:
       | I was really hoping for an answer at the end!
       | 
       | I'm actually totally stumped by the whole thing. OCR doesn't even
       | make sense, because OCR is terrible at handwriting generally.
       | With forms they usually require you to write block letters and
       | numbers inside of a kind of separate grid for each field. And
       | maybe fill in some bubbles too. Anything _anywhere_ on the page
       | outside of the form fields is ignored.
       | 
       | I'd find it far more plausible that they print all letters, those
       | including forms and not, on the same template, and that returned
       | forms get some kind of bar code or status stamped on the bottom
       | upon being received, so they need to keep it empty for that. Kind
       | of like how US envelopes get a little bar code printed on them by
       | post office sorting. I have no earthly idea whether that's closer
       | to the real reason though.
        
         | zerocrates wrote:
         | If you look up some of these letters you'll see they have the
         | quasi-official-looking things you'd otherwise see on scam
         | letters, like a stamp that says "Enforcement Visit Approved"
         | with a signature on it.
         | 
         | I think "do not write below this line" is just another one of
         | those things, it makes the letter seem like its part of
         | Official Serious Bureaucracy.
        
           | crazygringo wrote:
           | That would be _really_ funny if true. You 're totally right
           | about the stamp part.
        
         | coliveira wrote:
         | > OCR is terrible at handwriting generally
         | 
         | That is true, but OCR is nonetheless used in many situations
         | like this, for example at the postal office (the US postal
         | office started doing this in 1965). Even if they can recognize
         | only a fraction of the letters, it is a huge savings in terms
         | of processing costs. The remaining will be handled manually
         | anyway.
        
         | margalabargala wrote:
         | I think there's a pretty reasonable explanation here, which is
         | that "Do not write below the line" is a genuine instruction,
         | but not for the recipient of the letter.
         | 
         | Post offices may make notes such as "undeliverable" on a piece
         | of mail. The sending company may make changes to their mailers
         | which must be hand-updated on pre-printed cards. In both cases,
         | writing below the line may obscure which ID had its letter
         | rejected by the Post or which IDs have not had updated mailers
         | sent yet.
         | 
         | By the time the recipient of the letter receives it, they may
         | write below the line as much as they like, as the instructions
         | have already been followed by those they were intended for.
         | 
         | I would not expect first line support to be aware of this.
        
       | dekhn wrote:
       | You'd think the government would make its propaganda free to
       | watch.
        
       | michaelmrose wrote:
       | The people who you contacted don't understand any part of what
       | the customer facing interface to their own job which is entirely
       | usual. Its entirely possible that there was at one time
       | instructions for return of the letter on an envelope that the
       | party responding hasn't actually seen in years. They like a lot
       | of people exist in a tiny silo with limited information outside
       | of a tiny scope.
       | 
       | They kept asking you to essentially call a function on the actual
       | public api and you kept on ignoring the error messages.
       | 
       | If you are tempted to feel smugly superior remember they were
       | paid for their responses whereas you wasted your own time.
        
         | dcminter wrote:
         | The author of the page is not the submitter (me). Not sure who
         | you're addressing here.
        
       | duxup wrote:
       | I worked for an old company that had a lot of old processes and
       | paperwork. Many bits of paperwork had a "do not write below the
       | line" type areas. I always wrote something ... nothing ever
       | happened.
       | 
       | I once hand delivered some paperwork (I was running late) to HR
       | rather than using the inter office mail service. I asked them
       | about it, they told me "Oh you must be Mathew..." I was HR
       | famous. They didn't actually mind, the company was so process
       | driven that having to visually double check my paperwork was just
       | how things were.
       | 
       | Later on they decided to repaint the entire office because we had
       | slightly changed the colors of our logo.
       | 
       | Not long after painting I jokingly put up a piece of paper on a
       | huge white wall that read "This space intentionally left blank."
       | The movers who took down the art put up the art on that wall
       | again, and spaced it evenly ... around my note.
       | 
       | It stayed there for at least 4 years before we left for a new
       | building.
       | 
       | Process...
        
         | donatj wrote:
         | In a similar vein, I put an ill fitting jacket on a coat rack
         | when I started my current job in 2012. We have moved offices
         | twice, and the coat rack and jacket have followed me across
         | both moves at no effort of my own.
         | 
         | We've been working remote now since the beginning of covid, but
         | our office is still open for anyone who wants to use it. I
         | visited earlier this summer and my jacket was gone. I asked our
         | office assistant about it and she had apparently just recently
         | moved it to a lost and found box, noting that it had been there
         | as long as she had.
         | 
         | I told her the story about how the coat had followed me across
         | two offices and twelve years. She seemed unentertained and
         | asked me not to put it back. It's been moved to my desk for the
         | time being.
        
           | 01HNNWZ0MV43FF wrote:
           | If it helps, I'm entertained
        
           | noncoml wrote:
           | Thanks for sharing this. Made my day a bit brighter
        
           | ihaveajob wrote:
           | I left a pair of sandals in the shower room at work (a shared
           | space) way before the pandemic. We stopped having a desk
           | there, and I stopped coming in other than for a few social
           | events. Then the office closed, and reopened. I came back for
           | a coffee and went in just out of curiosity. The sandals were
           | there, still in the same corner. Now they're home with me.
        
         | sundarurfriend wrote:
         | That's a pretty beautiful story to me: what you meant as a joke
         | unintentionally became art because of the way others interacted
         | with it.
         | 
         | It got turned into a commentary on corporate responsibility
         | (everyone likely thought "I don't know why this is here, but
         | it's not my responsibility to check"), workplace communication
         | (between the movers and your company), psychological inertia
         | [1] (at some point, people would've been surprised and bothered
         | if the paper _wasn 't_ there anymore), and much more. There's
         | at least a months-long art study project potential in this!
         | 
         | [1] https://en.wikipedia.org/wiki/Psychological_inertia
        
         | HPsquared wrote:
         | Chesterton's menace
        
           | schlauerfox wrote:
           | Clever. Chesterton's fence, for the non-Tamarians among us.
           | https://en.wikipedia.org/wiki/G._K._Chesterton
           | 
           | (Tamarians is a Star Trek reference.
           | https://en.wikipedia.org/wiki/Darmok)
        
         | puzzledobserver wrote:
         | I mean, it is similar in spirit to a LOTO (lockout / tagout)
         | lock, no? Except without the who to contact bits, perhaps.
         | 
         | "Don't turn this knob. But if you really need to, talk to this
         | person first."
         | 
         | And that little bit of process is perhaps what keeps many
         | industries safe.
        
         | grogenaut wrote:
         | My favorite thing when moving at the big co that owns my co is
         | that they give you these stickers for desk items to show up...
         | whatever you put the sticker on comes along to be by the desk.
         | WHATEVER YOU PUT IT ON. The movers just do what the stickers
         | said.
         | 
         | One coworker got every white board in the area. Another got a
         | sandwich and some empty coke cans. Another got a sofa and an
         | empty trash bag.
         | 
         | The Machine Works.
        
           | sangnoir wrote:
           | > The movers just do what the stickers said.
           | 
           | I'd be pretty pissed if movers ignored instructions and
           | tossed any of my stuff away of their own volition. I keep
           | some non-functional belongings that may appear worthless to
           | others, and _my_ judgement should be what matters when moving
           | of discarding my stuff.
        
         | reaperducer wrote:
         | _Many bits of paperwork had a "do not write below the line"
         | type areas. I always wrote something_
         | 
         | My favorite is those company get-to-know-you questions written
         | or oral that ask you to yourself in one word.
         | 
         | "Does not follow directions."
        
       | deskr wrote:
       | He also collects and displays all the previous letters he's got
       | from the BBC: http://www.bbctvlicence.com/
       | 
       | They get increasingly threatening and aggressive. I'd guess that
       | the OCR code scanning is to confirm that he's read the letter and
       | adjust the hostility in the next letter appropriately.
        
       | dekhn wrote:
       | See also: https://en.wikipedia.org/wiki/Intentionally_blank_page
        
       | kazinator wrote:
       | The writer assumes that "you" refers to him or her. It's possible
       | that the request not to write below that line is part of a
       | document template. The instruction is for the template users not
       | to put content below there, not necessarily to document
       | consumers. Though the template could be used as a basis for
       | letters that _do_ have to be returned. Basically nobody in the
       | entire workflow chain should put anything there, so that if that
       | space has to be OCRed, it will reliably work.
       | 
       | > _I am still not satisfied. If I send a letter back to TVL /BBC,
       | and they scan the number at the bottom, it will generate the same
       | information as they have already got; so, what's the point?_
       | 
       | But that's the happy case, when nobody has written anything there
       | to interfere with the OCR.
       | 
       | If the number cannot be read, then the document cannot be
       | automatically associated with the residential address it pertains
       | to; someone will have to deal with it manually.
        
       | dash2 wrote:
       | I love this country so much...
        
       | jaydenmilne wrote:
       | Good news everyone - I was able to follow the link in the letter,
       | successfully fill their form, and confirm with the TVL that I do
       | not need a TV license.
       | 
       | We'll see if they send mail or jackbooted inspectors across the
       | pond to confirm.
        
       | ano-ther wrote:
       | From their main page, it looks like all of the letters with this
       | line have something below it which is redacted.
       | 
       | Could it be that they print the letter (perhaps sign in person as
       | it is a legal document) and then scan/OCR it prior to sending?
       | The redacted thing would then be an identifier for the recipient
       | to be automatically filed.
       | 
       | The email convo is from 2006 and this could be a realistic tech
       | setup for this kind of organisation.
        
       | bigmadden wrote:
       | Wasn't there a Simpson episode when Lisa was a cigarette sponsor
       | and used her position to tell people not to smoke? They were able
       | to fire her because Homer wrote "ok" in the 'do not write below
       | this line' section of the application form. I do wonder if in
       | theory a form could be invalidated for that reason if they
       | really, really wanted to.
        
       | GrantMoyer wrote:
       | I've never felt so much like I'm reading a passage from The Trial
       | aside from while reading the novel itself.
        
       | urbandw311er wrote:
       | My guess is that undelivered letters are returned to the sender
       | and scanned in. Below the line will be a barcode or similar UID
       | that identifies where the returned letters came from.
        
       | textninja wrote:
       | The purpose seems clear to me from the explanation provided.
       | Here's what I read between the lines.
       | 
       | 1. Send out thousands of letters expecting some to be returned.
       | They may be returned due to deliverability issues, or they may be
       | returned with a reply attached or (probably less commonly)
       | scrawled on the pages of the letter itself. Replies to letters
       | are of course common whether they're expressly requested or not.
       | 
       | 2. Give each letter a unique number in your database so you can
       | cross reference the letter to the recipient information
       | (including but not limited to the address) you have stored in
       | your system. The letter may be returned with something else (e.g.
       | another letter) attached so it's important to keep that
       | information correlated.
       | 
       | 3. Scanning the original letter is a low cost way to maintain
       | this correlation. When the letters are returned you scan them
       | then send them through a program you have set up to update the
       | system accordingly. The program uses some primitive OCR and
       | probably a checksum to automatically recognize the codes in the
       | original letters. I can imagine this being used to automatically
       | mark bad addresses if a letter is returned without additional
       | context, but its main purpose is probably to route the letter -
       | and any attachments, like other letters - to the appropriate
       | agent.
       | 
       | To support a workflow not unlike the one described above, it is
       | requested that the unique number that identifies the letter be
       | left unobscured. This way OCR can do its job, deliverability
       | issues can be flagged with minimal human involvement, and replies
       | to letters can be put in front of the right person without
       | creating too much organizational overhead.
        
         | ryandrake wrote:
         | But OP was not planning on returning the letter, so it would
         | never be scanned.
         | 
         | I think the BBC could have solved this preemptively, by simply
         | making the letter say "Please do not write below this line, _if
         | you are returning the letter_. "
        
           | elcomet wrote:
           | Why would they waste ink to print this ? If he doesn't return
           | the letter, then it doesn't matter...
        
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