[HN Gopher] I Stayed
       ___________________________________________________________________
        
       I Stayed
        
       Author : speckx
       Score  : 108 points
       Date   : 2024-10-05 15:40 UTC (7 hours ago)
        
 (HTM) web link (zeldman.com)
 (TXT) w3m dump (zeldman.com)
        
       | butterfly42069 wrote:
       | Believing in the work the author was/is doing is one thing, but I
       | can't help but wonder if/how they still believe in their boss.
        
       | pastaguy1 wrote:
       | What's the background on doing a soft layoff (or w/e) and hiring
       | at the same time? Many of us have seen one of these close-up,
       | just wondering what the case is here.
        
         | f3z0 wrote:
         | It's an alignment layoff "I'm an asshole and if you aren't on
         | board GTFO". It's right out of Musk's playbook. Although I
         | think Musk does it better.
        
           | threetonesun wrote:
           | Musk is an ideological asshole, this is Matt recognizing
           | further growth probably requires pushing WP Engine out of
           | their market. If you disagree with him on this, you probably
           | disagree where Automattic as a whole is going.
        
       | jzb wrote:
       | I hope the decision works out for him. Six months salary is
       | really only a big bag of cash if 1) you have a decent salary, and
       | 2) you can be confident of landing a job of equal or better
       | salary within the six-month window. Otherwise you're just going
       | to burn through it. Given the way hiring has been in the tech
       | world of late, it's easy to imagine it taking six months or more
       | to get a decent job -- you can easily spend several months
       | interviewing to have a role disappear.
       | 
       | FWIW I'd have to be pretty pissed and/or have no confidence in
       | the direction of the company & its leadership and/or have another
       | job/work lined up already to jump ship on a few days' notice like
       | that.
        
         | peteforde wrote:
         | Zeldman would have zero trouble getting hired anywhere tomorrow
         | if he indicated that he was available.
         | 
         | This isn't the case for most people, but he is anything but
         | most people.
        
           | ValentineC wrote:
           | I'm guessing one other reason he's staying is that he's
           | probably still on Automattic's advisory board [1], and has
           | significantly more influence on the company's direction than
           | most other people who have taken the offer.
           | 
           | [1] https://twitter.com/zeldman/status/403874979512877056
        
       | rendaw wrote:
       | It's a nice sentiment, but are you helping people by granting the
       | wishes of an unshackled combative owner? Could you take the money
       | and help people more by working for a company with more careful
       | leadership? Wordpress isn't the only CMS out there...
        
         | cobertos wrote:
         | Is it really that easy to just leave and find a company/work
         | you vibe with? It seems just as hard as trying to find a
         | quality partner
        
         | vouaobrasil wrote:
         | Come on, pretty much all work is hurting the world now by
         | furthering unsustainable capitalism. I have yet to find a job
         | that truly helps people in the tech line of work.
        
       | hitekker wrote:
       | The "We're hiring" link shows the first position offered is a
       | "Happiness Engineer", https://i.imgur.com/zSVeuYq.png.
       | 
       | > Our software and services aim to provide a seamless experience,
       | but when things don't go as planned, our customers rely on us for
       | help. Happiness Engineers are the frontline heroes ensuring we
       | deliver the best experience for our users. Their role is crucial
       | because they interact with our customers the most and make the
       | biggest impression in their time of need.
        
         | vunderba wrote:
         | As if the title of engineer couldn't get any more diluted.
         | Reminds me of how everyone now is a "specialist".
         | 
         |  _Call Flow Optimization Specialist_ - Works at the front desk
         | answering the telephone
        
         | talldayo wrote:
         | George Orwell is kicking himself for not thinking up that name
         | first.
        
           | wojciii wrote:
           | Someone should rewrite "1984" as it would work with todays
           | technologies..
        
             | outrun86 wrote:
             | It is, in fact, being written. It's called the modern West.
        
               | robin_reala wrote:
               | We're more _Brave New World_ than _1984_.
        
         | dqv wrote:
         | Yeah, it's a cutesy title for customer support because you
         | can't take yourself too seriously in jobs like this. Put very
         | simply, people are fucking ass holes (and yes - you have to
         | acknowledge this to excel at being a "Happiness Engineer" -
         | it's not cynical to recognize that people have angry outbursts,
         | because you have to know how to calm them down; pretending that
         | people aren't mean is a one-way ticket to burnout). Even "nice"
         | people can be ass holes; humans are complex and represent a
         | whole spectrum of emotions [0]. Sometimes they don't know
         | they're doing it, sometimes they do. There are social
         | differences (what someone on the West Coast thinks is rude is
         | not the same as what someone on the East Coast thinks is rude,
         | and there are even difference between "microcultures" on the
         | rules of social engagement; these rules might be
         | _intersubjective_ , but differ) that have to be negotiated
         | often in one-time ephemeral interactions. Negativity is
         | contagious and I cringe at the times that I unnecessarily
         | injected negativity into an interaction where the other
         | person/people didn't do anything to deserve it.
         | 
         | I think there is maybe one other "weird" job title in that
         | list, but otherwise they're all pretty normal, so this is
         | probably one of the last things I'd criticize Automattic for.
         | The fact that they describe customer support as "Happiness
         | Engineering" suggests the nature of the title - we have to be a
         | little goofy to help people.
         | 
         | As a final note, for anyone thinking "I work in customer
         | support and I don't like this yada yada", it's just not for
         | you, and that's OK. No need to think up a huge rebuttal, it's
         | just a different philosophy for those of us who like to help
         | people and have a little bit of fun at the same time.
         | 
         | I don't work at Automattic, but I like WordPress and don't
         | really care too much about this drama.
         | 
         | [0]: https://feelingswheel.com/
        
       | madeofpalk wrote:
       | I have a tough time relating to "[believing] in the work we do"
       | at a for-profit company, especially one that just makes blogs. I
       | work at a somewhat similar commercial open source company, I
       | really enjoy my job, and I adore my direct collegues, but I've
       | thought a lot over the past few years that if in a similar
       | position I would almost definitely take the offer.
       | 
       | A job you like where ~10% of your colleges leave is a job I would
       | probably enjoy a whole lot less.
        
         | vunderba wrote:
         | 100% agreed - given that they published this under their own
         | name though, I wonder how much of that was just echoing the
         | corporate mission statement of Automattic for the sake of any
         | colleagues who happen to stumble across the blog.
        
           | saghm wrote:
           | I was a bit dubious about this point of view before reading
           | the full post, but wow, the last couple paragraphs lay it on
           | thick. Suing someone for using your open source product in
           | their own product takes "courage"? Comparing the work of
           | developing Wordpress to Rodney King? I want to give the
           | author the benefit of the doubt, and maybe I'm too cynical,
           | but this sounds even more corporate-y than a lot of stuff
           | I've read on company-hosted blogs.
        
             | s1artibartfast wrote:
             | I don't think there was a comparison between WordPress and
             | Rodney King. If so, what is the comparison being claimed.
             | Is WordPress the cops? The one saying can't we get along?
             | 
             | The way I read it at least, it was a simple reference and
             | sentiment, not a comparison.
        
               | saghm wrote:
               | Fair enough. It still feels shoehorned in to me though,
               | almost like an essay in school students are told to
               | include a quote in their conclusion (something that
               | happened in my English class at least once from what I
               | can remember), which just adds to the vibe of this being
               | "homework" to support their employer rather than coming
               | across as authentic.
        
           | flutas wrote:
           | > I wonder how much of that was just echoing the corporate
           | mission statement of Automattic for the sake of any
           | colleagues who happen to stumble across the blog.
           | 
           | It's fairly obvious that's what it is.
           | 
           | Or they are being forced to post "I stayed", as nearly
           | everyone that I've come across that works there is posting
           | it. To the point where it doesn't even feel organic.
           | 
           | For anyone else that wants the latest drama: Matt seems to be
           | weaponizing Automattic and CVE's against WP Engine now.
           | 
           | https://x.com/automattic/status/1842612123488473341
        
             | Kye wrote:
             | Post deleted. What did it say?
        
               | ValentineC wrote:
               | The tweet has been deleted, but this other submission was
               | in reply to it:
               | 
               | https://news.ycombinator.com/item?id=41752289
        
               | flutas wrote:
               | The Tweets original content was[0]:
               | 
               | > Automattic's security team has responsibly disclosed a
               | vulnerability in @wp_acf to @wpengine. As is standard,
               | they have 30 days to issue a fix before public
               | disclosure. We have reserved this CVE for the issue:
               | https://www.cve.org/CVERecord?id=CVE-2024-9529
               | 
               | Basically announcing to the world that there is a CVE in
               | a very widely used ("2MM+ sites") WP plugin, that also
               | can't be patched as they banned the developers accounts
               | from updating said plugin[1].
               | 
               | [0]: https://imgur.com/a/wf73amz
               | 
               | [1]: https://wordpress.org/news/2024/09/wp-engine-banned/
        
         | s1artibartfast wrote:
         | Thats an interesting sentiment to me. I dont have much trouble
         | believing in the work, even in for-profit companies. For me, it
         | is about the end product, and if it makes the world a better
         | place or not. If it is net positive, than the work (as a
         | whole), is meaningful. Everything beyond that is just degrees
         | of efficiency.
         | 
         | I conceptually like non-profits, but that seems tangential. Why
         | would I discount my work due to comparison with a hypothetical
         | alternative that is more efficient at doing good.
         | 
         | >especially one that just makes blogs
         | 
         | What's wrong with blogs? I like blogs.
        
           | tonyedgecombe wrote:
           | >I dont have much trouble believing in the work, even in for-
           | profit companies.
           | 
           | One of the things I liked about selling software is the
           | knowledge that customers do value your software. If they
           | didn't then they wouldn't put their hand in their pocket.
        
             | s1artibartfast wrote:
             | I feel the same way about drug making. Customers might wish
             | new drugs were cheaper, but they are free to with cheaper
             | options or generics. Meanwhile, today's blockbuster will be
             | tomorrow's generic, and progressively more lives are saved.
        
               | mattmaroon wrote:
               | That may be true when we're talking about investing in
               | new drugs, but a whole lot of the pharmaceutical industry
               | engages in rent-seeking behavior, and people are often
               | not deep thinkers so their natural inclination is to just
               | throw the baby out with the bath water.
        
               | s1artibartfast wrote:
               | The rent seeking is pretty negligible when you zoom out
               | in time. It is extremely hard to find a specific
               | medication that is still on patent 20 years after
               | approval.
               | 
               | I think people are generally confused by things like
               | insulin, where there are newer and better versions coming
               | out continually, despite it being invented in the 1920s.
        
               | justin_oaks wrote:
               | So how does a diabetic get one of the older, worse
               | insulins that they can afford? Certainly that's
               | preferable to the better insulin that they can't afford.
        
           | autarch wrote:
           | > _if it makes the world a better place or not._
           | 
           | This seems like a pretty big "if". Arguably, Automattic is
           | better than most for-profit companies since they develop a
           | FOSS product, and I think you can make an argument that any
           | sort of FOSS makes the world better.
           | 
           | OTOH, it's not clear to me that making it easier and cheaper
           | to blog or host websites makes the world better. I'm sure
           | there's lots of people using WordPress and similar products
           | for horrible things, like tobacco companies, arms
           | manufacturers, animal ag companies, etc. And that's not to
           | mention the no doubt plenty of personal users who are
           | blogging about conspiracy theories, white supremacy, or Hindu
           | nationalism.
           | 
           | I think the best case for most software is that it's net
           | _neutral_. I work at a database company. Our products are
           | used by many, many different companies, non-profits, and
           | governments. I think some of our customers are horrible, some
           | are great, and most are neither. But that would be the case
           | for me at nearly every software company I might work at.
        
             | s1artibartfast wrote:
             | I don't think the plan that software is not neutral is any
             | more supportive than it is good or bad. If anything,
             | neutrality seems extremely unlikely because if you were to
             | total all of the impacts, it seems exceedingly unlikely
             | that they would perfectly sum up to zero.
             | 
             | That said, you are right in that these judgments certainly
             | depends on your mental model of the world. Ex. Are blogs
             | and websites good or bad. A proponent of radical back to
             | the trees movement would probably disagree. I tend to think
             | logs are a good thing for the world
        
           | mattmaroon wrote:
           | There's a lot of anti-capitalist brainwashing these days that
           | exists to make you just feel guilty about the
           | social/environmental effects of everything that isn't free.
           | 
           | Being relatively far-left, much of the tech industry is
           | indoctrinated into it.
           | 
           | It seems to them like a not-unintelligent, non-controversial,
           | or even obvious viewpoint because they've been swimming in
           | that water their whole lives. It's a first principle to them
           | and they don't even know it.
        
             | gopher_space wrote:
             | The relentlessly pro-capitalism folks peed in their own
             | pool by getting too excited about modern day fascism, and
             | everyone saw that happen right in front of them.
        
               | s1artibartfast wrote:
               | Leftists can be proud of making, building, and growing
               | things too.
        
           | madeofpalk wrote:
           | Nothing wrong with blogs, but I think it's useful just to be
           | real what it is we're doing. I don't think there's a moral
           | obligation or a unique social benefit to creating WordPress.
           | 
           | You can enjoy your job, and I do too, but I don't claim to be
           | doing anything extraordinary.
        
             | s1artibartfast wrote:
             | Oh, I agree. I just don't think believing in the work
             | requires it to be extraordinary or ground breaking. For
             | example, you can believe that growing potatoes is
             | beneficial work.
             | 
             | Of course, as stated, "believe in the work" is an imprecise
             | sentiment. Believe what exactly? They probably don't
             | believe it is bad tho, haha
        
         | radley wrote:
         | > especially one that just makes blogs
         | 
         | Uhm, that's pretty reductive. Perhaps that's the difference?
        
       | mplewis wrote:
       | Why? This is someone else's fight. Do you have a high amount of
       | equity in Automattic?
       | 
       | You have to look out for number one.
        
       | sonofhans wrote:
       | FWIW Jeffrey Zeldman is a living legend. He was one of the first
       | print designers to transition to the web, did it well, and wrote
       | about it constantly. He designed the "Batman Forever" website in
       | 1995; it was visited by something like one-third of all Internet
       | users.
       | 
       | He created the Web Standards Project, hugely influential in
       | getting browser manufacturers to support standards rather than
       | pee in the pool. And if you think cross-browser support today is
       | rough, at the time you could reliably _crash_ production browsers
       | with valid CSS.
       | 
       | Never mind A List Apart, one of the best early mailing lists on
       | the web, a kind of transitionary form between Usenet and
       | forums/Discord. And A Book Apart, which published lots of high-
       | quality stuff.
       | 
       | If you develop for the web today, every time a browser behaves as
       | the spec describes, thank Jeffrey Zeldman.
        
         | rudasn wrote:
         | Zeldman, Bowman, Molly, ppk are the ones I remember reading and
         | learning from back in the IE6, pre-firefox days.
         | 
         | Legends indeed.
        
           | robin_reala wrote:
           | RIP Molly.
        
       | triyambakam wrote:
       | > I already miss them, and most only quit yesterday. I feel their
       | departure as a personal loss, and my grief is real. The sadness
       | is like a cold fog on a dark, wet night.
       | 
       | I can't understand this. I do not view my coworkers as part of my
       | personal life, so while I enjoy working with some, I wouldn't say
       | I'm sad if they leave. This sounds unhealthy
        
         | syndicatedjelly wrote:
         | Is it possible for you to understand why others might feel this
         | way about their colleagues and work?
        
         | peteforde wrote:
         | Why are you spending your finite life working with people who
         | you wouldn't fight for?
         | 
         | This might not be a "them" problem.
         | 
         | I'm not advocating that your coworkers have to be at the same
         | rung as your family or [in-group X] but it's weird/sad to many
         | reading this that you're okay not caring about the people you
         | spend your days working towards a common goal with.
        
         | MiscIdeaMaker99 wrote:
         | LOL
         | 
         | When you spend 8 hours a day around folks and become friends
         | with them, it's natural to miss them when they leave. It's OK
         | if you don't have any meaningful relationships with your co-
         | workers, but, to me, that sounds unhealthy.
        
       | tolerance wrote:
       | His evocation of the assault on Rodney King and the L.A. Riots is
       | perplexing.
        
         | PaulDavisThe1st wrote:
         | For those of us of a certain age, the phrase "can't we all just
         | get along" connects quite naturally to Rodney King. So if you
         | heard it, or for some other reason wanted to use it in a
         | written piece ...
        
           | tolerance wrote:
           | I don't know what you're trying to imply. Rodney King was
           | beaten and shocked by four police officers, 63 people died
           | and approximately $1 billion of damages resulted from the
           | Riots. Zeldman's grief is understandable to the extent that
           | one can emphasize with the internal conflict of choosing to
           | remain employed by a company that is under scrutiny by people
           | in your professional/personal community and ran by a man who
           | is proving to be rather unpredictable.
           | 
           | There's likely more to Zeldman's personal struggles with
           | respect to his health and other financial concerns than what
           | he discloses (rightfully so). But at the same time, evoking
           | the rhetoric of King during the Riots is indeed perplexing
           | when measured against what Zeldman _does_ speak about more
           | openly: his commitment to the open web in light of the
           | aforementioned drama. In this regard, as the kids say,  "It's
           | not that deep".
           | 
           | Edit: +++ "in light of the aforementioned drama"
        
             | projektfu wrote:
             | I think it's to say that, in the face of his beating and
             | the aftermath, King said, "can't we all just get along?"
             | instead of calling for the heads of the cops, the mayor, or
             | whoever else he might have considered blameworthy.
        
         | Gimpei wrote:
         | I was going to say this too. I'm guessing PR didn't get to vet
         | this post.
        
       | Kye wrote:
       | It will be hard to do that work from within an embattled
       | organization that's only in that situation because of the CEO's
       | behavior. Things don't get better from here. Any good-faith
       | assumptions people made before are just gone. Every action has
       | new layers of scrutiny, every move becomes suspect.
        
       | skybrian wrote:
       | > I also know that the Maker-Taker problem is an issue in open
       | source, just as I know that a friend you buy lunch for every day,
       | and who earns as much money as you do, is supposed to return the
       | favor now and then
       | 
       | Informal agreements like this work between people who know each
       | other, not for agreements between strangers. The terms in an open
       | source license are intended to be universally applicable, to make
       | the obligations clear for anyone who reads them. This includes
       | total strangers and companies that didn't exist when you
       | published the code.
       | 
       | Those strangers shouldn't be expected to abide by anything not
       | explicitly written down in the license. If the license doesn't
       | document the obligations you expect of _anyone_ , you used the
       | wrong license.
       | 
       | We should be suspicious of people who try to claim that there are
       | additional unwritten obligations for reusing source code. Open
       | source licenses have very generous terms, maybe too generous.
       | They _allow_ takers. That's how it works, you can take it.
        
         | marcinzm wrote:
         | It's I think sort of clear from everything that Automattic's
         | leadership doesn't seem to understand that running a business
         | means you're running a business. You're not making a side
         | project, working on a hobby or running a non-profit. You're
         | running a for-profit business which means others will treat you
         | as such and you can't make excuses for it.
        
         | mlyle wrote:
         | Nah. Or at least, not entirely. (I'm not really writing about
         | Automattic here).
         | 
         | Contracts -- and law in general -- describe in detail what
         | kinds of actions will allow another to bring legal force into
         | play against you or vice-versa.
         | 
         | But there's all kinds of actions that I can _legally_ take that
         | don 't conform to norms that will invite condemnation and
         | reprisal through means other than the legal sphere.
         | 
         | Not every obligation should be given legal force; not every
         | action that's strictly legal will turn out to be socially okay
         | or consequence free.
        
       | nycticorax wrote:
       | I am just reading about this whole Automattic vs WP Engine fight
       | today, and I'm a little surprised that most people seem to think
       | Automattic is the unambiguous bad guy. Automattic has still given
       | away a huge amount of open-source software away over the years.
       | WP Engine seems like it is entirely a mercenary operation. (Which
       | there's nothing wrong with, per se. But it doesn't exactly warm
       | the cockles of my heart.)
       | 
       | And paying people to leave if they don't agree with what the
       | company is doing seems like a win-win.
        
         | ValentineC wrote:
         | > _WP Engine seems like it is entirely a mercenary operation._
         | 
         | WP Engine also acquired and maintains Advanced Custom Fields
         | [1] and Local [2] from their subsidiary Flywheel [3].
         | 
         | [1] https://deliciousbrains.com/wp-engine-acquisition/
         | 
         | [2] https://wpengine.com/blog/better-together-wp-engine-and-
         | flyw...
         | 
         | [3] https://wpengine.com/blog/wp-engine-to-acquire-flywheel/
        
         | lolinder wrote:
         | > Automattic is the unambiguous bad guy.
         | 
         | I wouldn't say that's what people are saying. I've been a vocal
         | critic of Matt's actions in these threads, and my perspective
         | is basically this:
         | 
         | WP Engine may be exactly as bad as Matt says it is. They may be
         | contributing too little and taking too much. I've seen enough
         | of corporations to believe that that can happen.
         | 
         | None of that matters any more after Matt's actions in
         | September. WP Engine has put forward convincing evidence that
         | Matt attempted to extort them into paying tens of millions per
         | year to Matt's for profit under threat of launching a smear
         | campaign. Matt then demonstrated that the boundaries between
         | Automattic (the for profit) and the open source project don't
         | exist by locking millions of WordPress users out of the plugin
         | ecosystem over this dispute with the for profit.
         | 
         | That plugin ecosystem _is_ the WordPress project. By messing
         | about with that ecosystem Matt showed that he is both able and
         | willing to singlehandedly screw over anyone who uses WordPress
         | because he has a dispute with their hosting provider.
         | 
         | That's the issue now. I don't see WP Engine as white knights
         | fighting a villain, but Matt turned what could have been a
         | united effort to improve the WordPress ecosystem into a battle
         | between greedy corporations and it's _Matt_ who showed that he
         | doesn 't care who gets caught in the crossfire. The issue isn't
         | that Automattic is the unambiguous bad guy in this suit, it's
         | that Matt has demonstrated he has more power than he can be
         | trusted with.
        
       | forrestthewoods wrote:
       | Why does someone who works at Automattic have meaningful medical
       | debt? That's awful. I would expect Automattic to have both good
       | insurance and sufficient pay such that no employee suffers from
       | medical debt.
        
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