[HN Gopher] Our ping pong startup hit a $50M valuation in 5 year...
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       Our ping pong startup hit a $50M valuation in 5 years by tapping
       into automation
        
       Author : tomwiddles
       Score  : 44 points
       Date   : 2024-09-28 17:59 UTC (5 hours ago)
        
 (HTM) web link (fortune.com)
 (TXT) w3m dump (fortune.com)
        
       | thucydides wrote:
       | https://archive.is/8O3Us
        
       | everyone wrote:
       | Cool gonna rent one right now and use it as a meth lab!
        
         | jameslk wrote:
         | > Third, the PodPlay system includes a dedicated video-
         | monitoring team based in the Philippines. The team in Manila
         | constantly keeps eyes on all PodPlay autonomous locations and
         | alerts local team members when necessary.
         | 
         | Ping pong-opticon is watching
        
           | from-nibly wrote:
           | They automated away all the manual labor though.
        
       | NickC25 wrote:
       | There's a pingpod place near where I live. It's a cool little
       | spot, and I applaud the founder for taking a unique approach.
       | 
       | Well done, PingPod!
        
       | debacle wrote:
       | This reads like a pre-COVID startup story and I find that
       | refreshing despite the slight Silicon Valley (the show) vibes.
        
       | fldskfjdslkfj wrote:
       | Feels like a mini WeWork in the making. They should keep it small
       | if the actually want to be a viable business.
        
         | itsoktocry wrote:
         | Yeah, so much of this is really cool!
         | 
         | Then you get to the "we raised $X and have $Y valuation" and
         | the tech company framing. Why?
         | 
         | > _Today the majority of Americans prioritize experiences over
         | goods and products._
         | 
         | The linked article is a survey of Gen Z; how is that the
         | majority of America?
        
           | lupire wrote:
           | Gen Z is the current generation that spends money on leisure
           | activities.
        
             | bdcravens wrote:
             | The golf, crafting, gardening, hunting, etc industries
             | would question that framing.
        
             | candiddevmike wrote:
             | Gen Z should be renamed to Gen YOLO
        
               | golergka wrote:
               | YOLO is a millenial thing.
        
             | smabie wrote:
             | No chance they spend the most on leisure activities.
             | Definitely it's baby boomers.
        
         | knallfrosch wrote:
         | I don't see the connection at all. If anything, they can easily
         | branch out into games that share some characteristics, such as:
         | Few players on the field, no referee, small field, physical
         | exertion etc. I think of badminton or squash.
         | 
         | They already have the tech for reserverations, operating
         | insights and the cool replay feature.
        
       | jfengel wrote:
       | TTAAS (table tennis as a service)
        
       | monero-xmr wrote:
       | So much cynicism here but if they have solid YoY growth and $3.6
       | million in real revenue then $50 million valuation (I assume post
       | money and probably with some guarantees) isn't totally crazy
        
         | itsoktocry wrote:
         | There's barely any cynicism in the comments, what are you
         | seeing?
        
       | ErikAugust wrote:
       | File under: Things that can exist in a big enough city.
        
         | Etheryte wrote:
         | Yeah, many such ideas only work once you're past a certain
         | number of people, given e.g. the fraction of people who play
         | ping pong, you need a lot of people to reach the point where
         | it's viable as a business. Cutting costs on the other side as
         | described in this article is a great way to bring that
         | threshold down though.
        
           | lupire wrote:
           | Eh rent is cheaper in smaller cities, and more space is
           | available for hosting multiple activities in one location.
        
       | dannylandau wrote:
       | Will be in NYC soon, and will definitely check out the table
       | tennis, just not clear how to find a partner since I'm at the
       | 2,000 point level.
        
         | meitros wrote:
         | I suspect you could still find someone via the Pingpod slack,
         | but another option would be to book a coach and play with them
         | - they have multiple former olympians
        
       | supportengineer wrote:
       | This is one way to make use of the excess of unused office space.
        
       | abraae wrote:
       | We're in the cloud golf simulation space (sounds like these guys
       | dabble in golf too) and this has a few really interesting angles.
       | 
       | - remote video monitoring from the Philippines. Great way to
       | economically monitor customer behavior.
       | 
       | - built in tech for capturing replays and sharing to social.
       | Awesome and really scratches the sharing itch.
       | 
       | In golf some extra challenges are:
       | 
       | - safety - a golf ball at 160mph is far more dangerous than a
       | ping ping ball, literally life threatening.
       | 
       | - cleanliness - you don't want people hitting balls into your
       | shiny impact screen using their filthy mud covered clubs. Need
       | some way to monitor people's clubs at check in time. Could again
       | be the Philippines crew. Or make them use the in-house clubs -
       | more capital outlay and ongoing expense
       | 
       | - need a gaming computer and sim licence installed on it.
       | Expensive to have sitting idle between customers
        
       | advael wrote:
       | Claims of automation really fall apart for me when they rely on
       | outsourcing. Even setting aside ethical considerations, this
       | business relies on there being a stable source of cheap labor.
       | Moving that labor to remote monitoring and presumably some kind
       | of local intervention skeleton crew for when they report
       | something may be more in line with the experience customers want
       | than a gym that is perceptibly staffed, but automation is a
       | strong word for that
        
         | Ekaros wrote:
         | I wonder how well some type of skeleton crew will work on long
         | term. If you are paying premium price you want issues fixed
         | now, not for the next visit. And if someone over worked have to
         | run from site to site all around the city it can't be too fast
         | to get stuff worked. And even if you cancel pre-emptively
         | reservations people will only take that so many times...
        
           | abraae wrote:
           | What can go wrong with a table tennis business that would
           | require urgent onsite intervention?
           | 
           | Break a bat, table or net? - just move to another bay.
           | 
           | Video replay not working even after remote intervention? Give
           | the customer a credit.
           | 
           | Customer flips out after hitting their third backhand into a
           | net, holds their bat to another player's neck while frothing
           | at the mouth? Call the security firm.
        
             | Ekaros wrote:
             | Breaking table or net. How many bays there are? What is the
             | utilization of those at popular times? Someone remote
             | confirms this. Orders repair. Is repair person available or
             | fixing things somewhere else?
        
       | fracus wrote:
       | I don't understand. Either you have one person on site or one
       | person monitoring video with your expensive "no one on site"
       | tech. I'm skeptical that this would save anyone money. I suppose
       | the labor for the monitoring is dirt cheap and maybe one person
       | can monitor multiple sites? And I suppose no real employees means
       | no HR, etc..
        
         | lupire wrote:
         | So, you do understand, since you explained it yourself.
         | 
         | Your minor error is thinking that surveillance tech is
         | expensive in 2020 onward.
        
         | moralestapia wrote:
         | One person monitoring in the US: $30/hour
         | 
         | One person monitoring in the Philippines: $2/hour
        
           | abraae wrote:
           | $2 per hour and monitoring 20 screens simultaneously.
        
       | lupire wrote:
       | > In March 2022, we received $10 million in VC funding [for
       | facilitiy rental business]
       | 
       | > In 6 years I've bootstrapped my moving company to $100M in
       | revenue. Avoiding VC funding has been key. [Link is to an article
       | by a different author.]
       | 
       | Also, it's cute that they use the term "outsourcing" instead of
       | "offshoring" for the Philippines-based monitoring.
        
       | wswope wrote:
       | While I think these venues are cool, they're inherently VERY
       | limited in maximum possible scale. They're more of a competitor
       | to bars like SPIN, rather than traditional table tennis venues -
       | kinda like how Top Golf isn't really trying to steal business
       | from the local driving range.
       | 
       | As a tourist, I walked by North Station location in Boston, saw
       | the price - $50/hr at any time I'd want to play - and noped out
       | hard. Decided to spend the money on an Uber to Boston Table
       | Tennis Club instead, and played for three hours with good
       | coaching (shoutout to Coach Vincent for the warm welcome) and fun
       | pickup games. Cost half the price in total, and I didn't have to
       | hunt for a decent partner either.
       | 
       | Economically, Pingpod will just never be a viable option compared
       | to old school clubs, even if they slash their prices to a tenth
       | of what they are now. Forever a novelty/tourist gimmick.
        
         | vunderba wrote:
         | jesus, $50 for a single hour? It's not like we're talking about
         | a batting cage with pitching machines, custom equipment, etc.
         | 
         | There were tons of ping pong tables available at any university
         | in Taipei that were effectively open to the public to play
         | whenever I wanted.
         | 
         |  _EDIT: Just out of curiosity I looked up the rental costs for
         | full blown tennis courts in my area. They range from $15-30 per
         | hour._
        
           | wswope wrote:
           | You inspired me to check, and I'm paying $50 _per month_ for
           | my home club. We have monthly member appreciation nights to
           | burn off excess budget where they order a bunch of expensive
           | pizza for everyone.
        
         | virtualwhys wrote:
         | Boston TTC is a great club despite its small size and low-ish
         | ceilings.
         | 
         | Some very high level players there (lots of Asian students from
         | MIT, Harvard, etc. who, having grown up playing, absolutely rip
         | :))
         | 
         | Westchester club is a much better facility if you're in the NYC
         | area.
         | 
         | I'm in San Diego now, I pay $50/year at my club, lol, $50/hour,
         | ridiculous.
        
       | fma wrote:
       | I wouldn't really consider this automation. Just because a
       | company uses software doesnt mean it's automation.
       | 
       | This is the same way self storage operators run their business.
       | No one would call that automation. It's called self service.
       | 
       | But I guess that wouldn't drive valuation.
        
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       (page generated 2024-09-28 23:02 UTC)