[HN Gopher] Independent directors of 23andMe resign from board
       ___________________________________________________________________
        
       Independent directors of 23andMe resign from board
        
       Author : LarsDu88
       Score  : 596 points
       Date   : 2024-09-17 21:31 UTC (1 days ago)
        
 (HTM) web link (investors.23andme.com)
 (TXT) w3m dump (investors.23andme.com)
        
       | LarsDu88 wrote:
       | Literally just one day after 23andMe presented positive phase 2
       | clinical results for two anti-cancer drugs:
       | https://therapeutics.23andme.com/news-and-research/
       | 
       | The board of directors of 23andMe just resigned in protest. The
       | CEO, Anne Wojcicki (who's sister Susan died of lung cancer last
       | month, and was the former CEO of YouTube) had tried to low ball
       | take the company private at only $0.40 a share -- a more than 96%
       | drop from its deSPAC price.
       | 
       | For reference, right now the market cap of 23andMe is $172
       | million, its closest competitor Ancestry.com was bought out by
       | the Blackstone group for $4.7 billion, and cumulative sales of
       | KeyTruda - an anti-cancer drug in the same family as the one
       | being developed by 23andMe had cumulative sales of $25 billion by
       | 2023.
       | 
       | Feels like the main thing holding this company back is the CEO
       | and lack of corporate governance (due to majority shareholder
       | control resting in the hands of one person)
        
         | toomuchtodo wrote:
         | Does the corporate structure support a hostile takeover? This
         | would enable purging management and re-staffing with competent
         | leadership.
        
           | LarsDu88 wrote:
           | Virtually impossible as Anne Wojcicki holds 20% of the
           | outstanding shares and 49% of the voting power of total
           | outstanding shares. That's essentially dictator-level power
           | over the company. I believe the next largest shareholder is
           | Richard Branson. Source: https://investors.23andme.com/news-
           | releases/news-release-det...
           | 
           | Despite the promising drug development news, the CEO signaled
           | last month that she was willing to let public investors get
           | hosed, with a low ball take-private offer of $0.40/share. I
           | believe this pissed both public investors and the board
           | members off. I'm not sure if the positive phase 2 results
           | were icing on the cake.
           | 
           | Quite honestly this company is a ripe target for acquisition
           | by a biopharma company like GSK or Roche.
        
             | toomuchtodo wrote:
             | Regrettable. I suppose the alternative path is to let them
             | go bankrupt and to get bought out of bankruptcy. That
             | should wipe out all equity holders. If you're a potential
             | bidder, get your financing or cash lined up.
        
               | javierluraschi wrote:
               | She (the CEO) has a fiduciary duty to act in the best
               | interests of the company and its shareholders.
               | Intentionally driving a company into bankruptcy for
               | personal gain is a massive breach of that duty and opens
               | her up to all kinds of legal trouble. So I would think
               | that's a very bad idea.
        
               | toomuchtodo wrote:
               | They're going bankrupt because they're almost out of cash
               | [1]. The CEO is holding public investors hostage with the
               | low ball take private offer LarsDu88 mentioned. The
               | stock, NASDAQ: ME, currently trades at 29 cents/share [2]
               | and will be delisted shortly [3]. Their failure to secure
               | their customer DNA data with MFA cost them a $30M fine
               | they must pay [4].
               | 
               | My comment you replied to was attempting to communicate
               | that, because the CEO holds most of the control over the
               | company, it is preferable to let it slip into bankruptcy
               | (where equity and their control will be wiped out) vs
               | continuing allowing them the control they have, which is
               | not leading to a favorable outcome for the enterprise.
               | This is potentially superior to recapitalizing the
               | existing enterprise and continuing to allow the CEO to
               | light capital on fire.
               | 
               | [1] https://investors.23andme.com/news-releases/news-
               | release-det... (draw your attention to quarterly burn
               | rate and cash on hand)
               | 
               | [2] https://finance.yahoo.com/quote/ME/
               | 
               | [3] https://www.bloomberg.com/news/articles/2024-05-10/st
               | rugglin... |https://archive.today/yTo01
               | 
               | [4] https://news.ycombinator.com/item?id=41536494
        
               | javierluraschi wrote:
               | I'm just arguing that she can't let the company go
               | bankrupt when she placed a bid for $0.40. Even if she
               | could, she could loose control of the company when all
               | shareholders get wiped out, not sure the court will let
               | her keep 70% through bankruptcy.
        
               | toomuchtodo wrote:
               | Acting as a fiduciary would entail seeking a buyer at the
               | best price possible, not a low "take private" offer. Can
               | the CEO demonstrate they're working to find someone to
               | buy them?
               | 
               | Edit: https://finance.yahoo.com/news/23andme-ceo-
               | wojcicki-open-thi...
               | 
               | > A special committee formed by the company rejected
               | Wojcicki's previous proposal, deeming it insufficient and
               | not in the best interest of the non-affiliated
               | shareholders.
        
               | javierluraschi wrote:
               | If we agree that public market are the closest we can get
               | to realtime market value, it's hard to argue it's easy to
               | find a better offer. Otherwise, many other companies that
               | are down 95% from their 2021 highs should _just_ find a
               | buyer of their companies to maximize shareholders value.
               | 
               | I think we are disappointed that the market is giving $ME
               | and many other companies non-ZIRP valuations at 95%
               | discounts, and we don't have the cash to buy them at the
               | bottom, like she can.
        
               | LarsDu88 wrote:
               | At that burn rate it seems like the only recourse other
               | than a buy out offer from another company at this point
               | is to shutdown everything not related to cancer drug
               | development and self-financing that endeavor.
        
               | ShufflerL wrote:
               | reminds me of Elizabeth Holmes, of Theranos fame. I
               | wonder what will happen...How big or hyped up is 23andme?
        
               | justinclift wrote:
               | Unless the data turns out to be fraudulent (ugh!), then
               | 23 & Me seems like it has actually promising products
               | currently going through their development process(es).
        
               | red-iron-pine wrote:
               | nah. 23andMe actually works. they use real science to do
               | genome sequencing, and that's provable. Theranos never
               | worked, and was nothing but lies and hype.
               | 
               | But having working science does not make a successful
               | business plan.
        
         | LeanderK wrote:
         | what am I missing? Isn't this good news (the positive phase 2
         | results)?
        
           | firejake308 wrote:
           | Yes, but the CEO was trying to take those profits for herself
           | by biding to take the company private, which the Board of
           | Directors refused to put up with
        
           | maxerickson wrote:
           | The board is making it clear that they don't think the
           | CEO/largest shareholder is making good on their duty (as CEO)
           | to the other shareholders.
           | 
           | "Good luck ......" or so.
        
           | ilamont wrote:
           | Phase 2 is not a slam dunk. Much more work remains, and under
           | the guidance of a CEO who has zero drug development
           | experience and a track record of management incompetence:
           | 
           | - lying about growth
           | 
           | - pushing out the cofounder
           | 
           | - never making a profit
           | 
           | - hack that went undiscovered for months
           | 
           | About the only area she's had success is raising money and
           | that's in large part thanks to being a member of the Silicon
           | Valley elite.
        
             | dekhn wrote:
             | you left out "ignored a letter from the FDA telling them to
             | shut down"
        
             | gosub100 wrote:
             | Could the hack have been part of the plan all along to
             | depress the share price to make for a cheap buy-out?
        
         | justinclift wrote:
         | > Literally just one day after 23andMe presented positive phase
         | 2 clinical results for two anti-cancer drugs ...
         | 
         | That's not entirely correct. It was two days after. ;)
         | 
         | * https://investors.23andme.com/news-releases/news-release-
         | det...
         | 
         | There's also this, on the same day:
         | 
         | * https://investors.23andme.com/news-releases/news-release-
         | det...
        
           | LarsDu88 wrote:
           | I stand corrected. Well maybe the board took a day to get
           | together and draft the letter. One of the board members Neal
           | Mohan has to stand before a judge in Google's current anti-
           | trust trial. No doubt he has no time for this stuff.
        
         | dyauspitr wrote:
         | Why is she even the CEO? Was she placed there by Google once
         | they bought 23andme?
        
           | sanswork wrote:
           | She founded it
        
           | akkartik wrote:
           | She's one of the original cofounders. Google never acquired
           | it, only invested.
           | 
           | https://en.wikipedia.org/wiki/23andMe
        
           | vlovich123 wrote:
           | When did that happen? A founder was married to Sergei Brin
           | for 8 years but that's it.
        
           | hackernewds wrote:
           | They haven't bought 23andme. but there is overlap, Anne was
           | the former CEO of YouTube and wife of Sergey Brin
        
             | LarsDu88 wrote:
             | Anne's sister Susan, who died a month ago of lung cancer
             | was CEO of YouTube. Susan was the person who advocated
             | Google acquire YouTube in the first place.
             | 
             | Google was founded in the garage of Anne and Susan's
             | childhood home. Anne was married to Sergei until he had an
             | affair.
             | 
             | One of the board members of 23andMe is Neal Mohan who is
             | the current CEO of YouTube.
        
               | tikhonj wrote:
               | Well, one of the board members _was_ Neal Mohan
        
               | LarsDu88 wrote:
               | Haha, correct
        
           | LarsDu88 wrote:
           | She founded the company 18 years ago. Google invested like
           | <$10 million at the beginning and pulled out just earlier
           | this year.
        
         | brookst wrote:
         | To complete the data, the company is trading at $0.34/share, so
         | while $0.40 is a bit lower than the typical 20% premium
         | (~$0.41), I'm not sure it counts as "lowball". It's a typical
         | premium over market cap.
         | 
         | Is there any reason to think the company is worth $4.7B or
         | whatever ($9.30/share)? If so the stock is a steal at its
         | current price and we should all buy lots. But can the market be
         | THAT wrong?
        
           | austhrow743 wrote:
           | My take on their comment was that it should be worth many
           | billions if it was being run effectively but that it's not.
           | 
           | That doesn't mean the market is wrong, it means the market
           | thinks it will continue to be run ineffectively.
        
             | s1artibartfast wrote:
             | if that is the case, isnt paying stockholders 20% over
             | value a pretty good deal, and not a ripoff?
             | 
             | It seems like there are contradictory facts being claimed:
             | that the price to go private is a lowball, and that the
             | current price is accurate.
        
               | austhrow743 wrote:
               | If the one offering 20% over listed price is the one
               | causing the listed price to be far more than 20% below
               | what the company could be worth if they were running it
               | properly, most people would consider that to be a ripoff.
        
               | s1artibartfast wrote:
               | That seems like conspiracy thinking. The stockholders own
               | part of the company with current management, not some
               | hypothetical alternative.
               | 
               | If they sell, they are selling a stake in the real
               | company as it exists, not the alternate reality one.
               | 
               | Think of a more relatable example. . A rental house with
               | crazy tenants sells for less than a vacant one.
               | 
               | If you buy or own a stake in a business that is
               | controlled by poor managers, you are lucky to sell for a
               | 20% premium.
        
               | busterarm wrote:
               | As a sale, yes, but to take it private no. After taking
               | the company private they could then manage the company
               | properly and make all of the upside, completely screwing
               | over the shareholders who they bought out.
               | 
               | Honestly that's borderline fraud.
        
               | s1artibartfast wrote:
               | That would completely be fraud, but seems pretty far
               | fetched.
               | 
               | They have been (miss)managing the company about the same
               | for 18 years, so it would have to be one of the most epic
               | cons of all time.
               | 
               | On the other hand, partial owners and management take
               | companies private all the time. It is an extremely common
               | occurrence. It and PE buyout are probably the two most
               | common ways.
        
               | busterarm wrote:
               | Based on my parent poster's question we're already
               | operating from the assumption that happening and I'm just
               | explaining why that's bad, not how likely it is.
        
             | mtkd wrote:
             | If someone wants to delist and have equity/executive
             | control -- there is little minority shareholders can do to
             | prevent it in practice
             | 
             | The controlling interest can just hire incompetent ops
             | heads and side-line competent ones for a few quarters ...
             | slowwalk any events that could increase value
             | 
             | The board resigning likely helps the plan
             | 
             | Fair chance future offers will get worse the longer it goes
             | on
        
           | throwawayffffas wrote:
           | The resignation implication is that the CEO is running the
           | company to the ground.
           | 
           | The comment further implies this is on purpose in order to
           | buy the company cheaply.
        
             | saghm wrote:
             | I'm confused by this; isn't the board of directors who
             | picks the CEO? Or are they locked in for some period of
             | time and don't want to wait around?
        
               | soganess wrote:
               | I don't know the first thing wrt how 23andMe has its
               | governance and voting setup, but the letter seems to
               | imply the CEO has majority power or, at least, a large
               | enough plurality that it is a one-person-show:
               | 
               | > _Because of that difference and because of your
               | concentrated voting power, we believe that it is in the
               | best interests of the Company's shareholders that we
               | resign_
               | 
               | EDIT: But that brings up a different question: If you
               | have majority voting power, why try to take the company
               | private (as it has been suggested by others here)?
        
               | vineyardmike wrote:
               | > EDIT: But that brings up a different question: If you
               | have majority voting power, why try to take the company
               | private (as it has been suggested by others here)?
               | 
               | 1. Less legal oversight and paperwork.
               | 
               | 2. I don't know the terms of the buyout, but if this
               | means the CEO, family, friends, etc ("insiders") become
               | the new shareholders, then any future upside will be
               | distributed to insiders not the open market.
        
               | IG_Semmelweiss wrote:
               | You can have company control without having even a
               | majority.
               | 
               | This is similar to what zuckerberg is doing with Meta.
               | Supervoting Class A shares vs common shares, etc.
               | 
               | The arrangement is completely up to the governing docs of
               | the entity.
        
               | vineyardmike wrote:
               | The CEO does currently control the company without a
               | majority.
               | 
               | Having less legal oversight generally refers to paperwork
               | that needs to be done for the SEC.
        
               | s1artibartfast wrote:
               | >But that brings up a different question: If you have
               | majority voting power, why try to take the company
               | private (as it has been suggested by others here)?
               | 
               | voting power dictates control. Ownership dictates rights
               | to profits. you can have full control with 51% ownership,
               | but you still only get 51% of profits.
        
               | kelnos wrote:
               | > _If you have majority voting power, why try to take the
               | company private (as it has been suggested by others
               | here)?_
               | 
               | I don't know their governance structure, but the CEO may
               | have a majority of votes, but not own a majority of the
               | actual shares. Being able to take the company private
               | would give her (and her other investors) full economic
               | control as well as voting control.
               | 
               | This is risky ground, of course. Even with voting
               | control, legally the CEO cannot screw over the minority
               | shareholders.
        
               | zerocrates wrote:
               | The CEO owns 49% of the voting power so the board is
               | pretty much toothless. Facing a direct conflict with her,
               | loudly resigning is probably about the best they could
               | do.
        
               | LarsDu88 wrote:
               | It's the ONLY thing they could do.
               | 
               | CEO Founder has a direct conflict of interest with
               | shareholders...
        
             | brookst wrote:
             | Since CEOs typically own a lot of stock and are compensated
             | for performance, doesn't that seem like a strange theory?
             | Intentionally destroying a company you run and own shares
             | in so you can buy more shares seems like a really
             | complicated and high risk strategy compared to just running
             | it well, making a fortune, and getting an even bigger CEO
             | gig.
        
               | error_logic wrote:
               | Was that not a strategy successfully employed by Ford to
               | edge out other investors?
        
               | svnt wrote:
               | The viability and profitability of the strategy depend
               | critically on the ownership and control position of the
               | CEO. Many CEOs do not have all that much stock, in
               | percentage terms. If they have access to resources and
               | sufficient board control they could privatize, reset the
               | cap table, and reorganize.
               | 
               | If they were to reorganize first and produce a company
               | worth as much as its competitors, they only get eg 5% of
               | eg 30B, which after taxes makes them maybe a billionaire.
               | Reorg and do the same thing and they could be looking at
               | control and $10-20B.
               | 
               | Where tens of billions of dollars are involved, "really
               | complicated" and "high risk" plays are basically table
               | stakes.
        
               | vintermann wrote:
               | Honestly, it would be more surprising to me if this sort
               | of thing never happened. In politics it happens fairly
               | regularly (entryism, agent provocateurs etc.) so why
               | wouldn't it happen in business? It would take even less
               | coordination, all it would take is a bit of personal
               | loyalty between top leaders which - shock and horror! -
               | didn't disappear when one of them changed company.
        
               | gojomo wrote:
               | I don't think you're properly modeling a truly ambitious
               | person whose basic needs are already fully-met for life.
               | 
               | Anne Wojicki is already sufficiently wealthy - net worth
               | $150m+? - that maybe what really interests her is playing
               | hardball for (say) $10B+ instead of just a few hundred
               | million more? Or for the control & glory of shepherding
               | forward some breakthrough cancer treatments that the
               | other investors might simply treat as financial options
               | to sell early?
               | 
               | And, perhaps she's got the votes & de facto IP control &
               | legal budget to think she's got a good chance of winning,
               | and even a loss can't cut her out?
               | 
               | Isn't this just bare-knuckle "founder mode"?
        
             | sdwvit wrote:
             | I have Nokia flashbacks
        
           | HWR_14 wrote:
           | > can the market be THAT wrong?
           | 
           | Yes. Historic examples abound of the market being that wrong.
           | People can and have made fortunes by finding those
           | opportunities.
           | 
           | Which is different from _is_ the market that wrong in this
           | case?
        
           | bboygravity wrote:
           | Yes. The market can be THAT wrong, not just wrong but also
           | corrupt and broken (on purpose).
           | 
           | Hint: regulatory crisis, Suzanne Trimbath, failure to deliver
           | shares, naked shorting, Tesla shortsqueeze, VW shortsqueeze,
           | UBS's and Swiss gov's 50 year secret, etc.
        
             | OrigamiPastrami wrote:
             | You actually think people are familiar with most, if any,
             | of your hints? You mention Susanne Trimbath like most
             | people have any idea who she is. If you construct an
             | argument instead of throwing out a buzzword salad of ideas,
             | people are more likely to listen to you.
        
             | kortilla wrote:
             | You're kinda all over the place with your "hints". Naked
             | shorting and failure to deliver shares have zero
             | relationship to setting a bid price people are willing to
             | buy at.
             | 
             | Shortsqueezes are cases of driving prices up because shares
             | are hard to get and shorts need to cover. Again, not
             | related to the best offer being too low.
             | 
             | Secrets are also dumb examples because that's hidden
             | information.
             | 
             | What we're talking about here is the valuation with all of
             | the public information available now. Nobody of any
             | relevant market size seems to agree that it should be
             | $9/share.
        
               | IG_Semmelweiss wrote:
               | I'm willing to grant some leeway on a shortsqueeze.
               | 
               | If one is willing to grant that the stock "price" for a
               | liquid listing, is the price for a stock at any given
               | time, then you could argue the markets are "wrong"
               | insofar that the price quoted in the open market, is
               | absolutely not the correct price - regardless of the
               | excuse of a short squeeze.
        
               | kortilla wrote:
               | They are not the same because without available shares to
               | short its very easy to recognize there is stuff
               | overpriced in the market and the open market can't do
               | anything about it because the sellers are limited and
               | they control the ask.
               | 
               | This is absolutely not true of a price that's "too low".
               | Anyone, including you, can go hit those asking prices and
               | start to load up. There is also capped downsize risk (as
               | opposed to uncontrolled risk in a short).
               | 
               | This is all to say that it's possible that company could
               | be worth $9-10/share, but based on all of the information
               | publicly available today, there are effectively tens of
               | thousands of people each swinging billions in capital
               | than are parking it in stuff providing 5% return rather
               | than the 20000% you suggest is there.
               | 
               | So this tells me that you are just much more hopeful for
               | the future of the company than the current financial
               | projections and prospects support.
        
             | vkou wrote:
             | That's word salad randomly picked from the small book of
             | 'scary words from finance', but you haven't explained what
             | the actual problem is.
        
             | axpvms wrote:
             | Hint: GME bagholder
        
         | hackernewds wrote:
         | why are these companies worth so much, if not for sneakily
         | monetizing and selling their user's most personal data?
        
           | llm_nerd wrote:
           | The plan was always that DNA could be use for medical
           | research, which is enormously valuable.
           | 
           | And given that 23andme currently has a market cap 1/20th DJT
           | (Trump Media & Technology Group Corp) -- a firm that makes
           | less revenue than a variety store yet has huge losses -- I
           | wouldn't really say it's "worth so much".
        
             | elictronic wrote:
             | I wouldn't compare any stock to DJT. MAGA voters value
             | signaling, institutional investors playing games, foreign
             | governments laundering money to the campaign, primary
             | shareholder prepping for exit.
             | 
             | The companies actual revenue has zero impact and never
             | will. Treat DJT like a NFT and it makes a ton of sense.
        
               | JumpCrisscross wrote:
               | > _wouldn't compare any stock to DJT. MAGA voters value
               | signaling, institutional investors playing games, foreign
               | governments laundering money to the campaign, primary
               | shareholder prepping for exit_
               | 
               | You're right for the wrong reasons. (EDIT: I'm wrong for
               | no reason.)
               | 
               | Dow Jones is obsolete [1]. Its value is in its brand,
               | _i.e._ other people look at it.
               | 
               | The other factors you mention are noise. Relevant to a
               | trader or market maker with infintessimal time horizons.
               | But irrelevant to an investor thinking even in months.
               | The American markets are simply too deep. The totality of
               | dollars at work by MAGA voters, game-playing hedge funds
               | and money launderers--through the stock market--is
               | negligible. (Lots of political tea-leave reading funds
               | have been attempted. Zero prevail.)
               | 
               | [1] https://retirementresearcher.com/why-the-dow-doesnt-
               | work/
        
               | quickthrowman wrote:
               | > NASDAQ: DJT
               | 
               | > Trump Media & Technology Group Corp
               | 
               | https://finance.yahoo.com/quote/DJT/
        
               | JumpCrisscross wrote:
               | Ha! Wow. Yes. Thank you.
        
             | LarsDu88 wrote:
             | I thought DJT is just a huge foreign influence campaign to
             | get financial leverage over the "future US president".
             | Can't compare the two.
        
             | JCharante wrote:
             | > The plan was always that DNA could be use for medical
             | research, which is enormously valuable.
             | 
             | Couldn't one just pull a worldcoin and give people $5 for a
             | cheek swab?
        
             | jajko wrote:
             | Ask not how it can be used, but rather how it will be
             | misused, generating various profits for owners of the data
             | down the line. So far targeted ad business takes the cake,
             | I'd expect DNA profiling and corresponding credit/social
             | score, insurance premiums and recruiting score coming
             | eventually.
             | 
             | I can't believe how people can be naive over and over.
        
           | jheriko wrote:
           | in some cases the value doesn't really exist. if someone owns
           | 75% of a company from the founding, and they sell 25% for
           | $100000 then its worth $400000 in a valuation whether the
           | starting capital was $1000000 or $1
           | 
           | selling the smallest amount of share possible for the highest
           | amount you can get can easily balloon the "paper" value of a
           | company, but that money doesn't really exist anywhere.
           | 
           | it will change when things go public, but often the initial
           | price is based on some vapourous guess like this...
        
         | nextos wrote:
         | Was the plan all the time to go B2B (drug development) and they
         | just used B2C (selling SNP kits) to hoard samples?
         | 
         | Even considering all FDA limitations, I cannot understand how
         | bad their genetic risk scores are.
         | 
         | They have talent, they have lots of customers and data. This is
         | a position other companies, like deCODE, would have killed to
         | be in.
        
           | LarsDu88 wrote:
           | If the board is resigning, and the company is selling DNA
           | kits, running a telemedicine operation, selling
           | pharmceuticals online AND developing cancer drugs at a 180
           | million dollar market cap...
           | 
           | It's quite possible there was no plan at all...
        
             | AlbertCory wrote:
             | I saw Ann when she gave a talk at Google (that was when she
             | was still married to Sergey). They had spit cups we could
             | use if we wanted our DNA sequenced. I didn't.
             | 
             | Their business plan was straight out of South Park:
             | 
             | 1. Collect lots of DNA
             | 
             | 2. ??????
             | 
             | 3. Profit!!
        
               | marcinzm wrote:
               | Isn't that the case for almost every single VC backed
               | startup?
        
               | hennell wrote:
               | s/dna/data and you're pretty much any tech business.
        
             | burningChrome wrote:
             | >>> selling pharmceuticals online
             | 
             | That would explain them selling 5 million users DNA
             | information to GSK.
             | 
             |  _Earlier this summer, the often-scrutinized at-home
             | genetic testing company 23andMe sold genetic data from five
             | million customers to the pharmaceutical company
             | GlaxoSmithKline (GSK). This surprised a lot of their
             | customers who had forgotten that they consented to this
             | when they signed up for the service._
             | 
             | https://cglife.com/blog/23andme-sold-your-genetic-data-to-
             | gs...
        
               | LarsDu88 wrote:
               | OP here. These headlines are simply exaggerated. 23andme
               | sells mostly anonymous aggregated GWAS mapping results to
               | companies like GSK as far as I'm aware
        
               | Y_Y wrote:
               | https://investors.23andme.com/news-releases/news-release-
               | det...
               | 
               | This is complicated. The don't just zip up all the
               | customer data and send it over, at least they say that
               | they run aggregated queries for GSK and just tell them
               | the answer. But then they say that the data is
               | "anonymized" before this, which seems unnecessary and
               | impossible.
               | 
               | Imho it's very difficult to anonymize any data, and
               | especially something like DNA. Without an external audit
               | amd some mathematical guarantee (e.g. differntial
               | privacy) I work on the assumption that they do the bare
               | minimum to pass legal muster but anyone who made the
               | effort could confidently associate the data with real
               | people after the fact.
        
             | blitzar wrote:
             | Pivot to Blockchain AI in 3 ... 2 ... 1 ...
        
           | bpodgursky wrote:
           | It's culturally broken. They have talent but none of the
           | talent ships products that consumers ever see.
        
           | dekhn wrote:
           | Anne's plan from the very beginning was to capitalize on the
           | value of the human genome in drug development and medical
           | testing. Frankly everything you need to know about the idea
           | behind the company before its various pitfalls and pivots is
           | here (2007): https://web.archive.org/web/20140312001152/http:
           | //www.wired....
           | 
           | (sorry, it takes a while to load but wired has killed most of
           | their long-term links)
           | 
           | IMHO she and Avey were just naive about the actual science
           | _and_ business of using genomic information for drug
           | discovery. Remember, around the time the company started, the
           | human genome had only recently been sequenced and Craig
           | Venter was trying to capitalize on that, and lots of folks
           | figured it would quickly turn into a multi-billion dollar
           | market.
           | 
           | On the other hand, the product is quite good at finding
           | relatives (identity by descent) and to be honest I wish
           | they'd run 23&me as just that service, without the medical
           | angle. My father did 23&Me mainly to figure out more about
           | his ancestry, but also it helped a number of children
           | conceived via IVF (he had provided a sample for fertility
           | testing many years before) identify and contact him (I can't
           | even imagine what the experience was like; to me, it's just a
           | bunch of half-siblings I didn't know about)
        
             | LarsDu88 wrote:
             | Funny enough, the entire 23andMe subreddit is purely about
             | ancestry results, but the company marketing is oriented
             | around health.
        
             | dragonwriter wrote:
             | > Remember, around the time the company started, the human
             | genome had only recently been sequenced and Craig Venter
             | was trying to capitalize on that, and lots of folks figured
             | it would quickly turn into a multi-billion dollar market.
             | 
             | To be fair, a lot of the potential easy money in that
             | market was erased two years after 23andMe was founded when
             | Congress passed the Genetic Information Nondiscrimination
             | Act.
        
             | Supernaut wrote:
             | > it helped a number of children conceived via IVF (he had
             | provided a sample for fertility testing many years before)
             | identify and contact him
             | 
             | Wait, so a sample he submitted for fertility testing was
             | used to impregnate a number of women? Without his
             | knowledge?
        
               | dekhn wrote:
               | That's a good question- I think he signed a consent form
               | that would have allowed additional research on his
               | donations. TBH my dad was suprised but pleased by the
               | outcome.
        
               | consteval wrote:
               | I'm glad your dad was happy about it, but it does kind of
               | speak to the potential dangers of giving out your DNA
               | (which is concerns many have around 23andMe).
        
         | zzleeper wrote:
         | So sad that Blackstone bought ancestry.. newspapers.com is a
         | really nice tool for researchers (and most things that get
         | touched by PE end up enshittified)
        
           | AlbertCory wrote:
           | I suppose I should know this: who owns newspapers.com? What's
           | the connection?
        
             | LarsDu88 wrote:
             | Ancestry owns newspapers.com
             | 
             | A lot of Ancestry.com and AncestryDNA was founded to
             | support the Mormon belief that the LDS church can
             | posthumously baptize ancestors of living individuals into
             | the church under the belief that many deceased individuals
             | were not alive to hear the gospel of Joseph Smith.
             | 
             | Thus the massive data collection effort for historical
             | information like newpaper articles from this century and
             | the last.
        
               | myth_drannon wrote:
               | I think they stopped doing it. Jewish organizations were
               | absolutely livid once they found out they were baptizing
               | Holocaust victims.
        
               | mulderc wrote:
               | It is a pretty important aspect of Latter Day Saint
               | theology. They still do it but officially you can only
               | baptize your own family members with the permission of
               | surviving family members. These guidelines are not always
               | followed. Additionally they have said they removed people
               | from their rosters that were improperly baptized but the
               | members I have talked with are skeptical and found it a
               | bit laughable that the church removing a name from a
               | database would somehow undo a sacred ritual.
        
               | voganmother42 wrote:
               | When I remove records from databases I follow the sacred
               | ritual of BEGIN TRANSACTION...COMMIT;
        
               | philistine wrote:
               | That's one good case where it would be the moral thing to
               | name a kid Robert'); DROP TABLE Baptized;--
        
               | quesera wrote:
               | On the topic of laughability, I would propose that
               | "invoking a dead stranger's name in a self-significant
               | ritual" is absurd to do, and also absurd to be offended
               | by.
               | 
               | I hereby grant permission for my name to be invoked in
               | all rituals, sacred and profane, by all current and
               | future living persons. And I'll laugh at you in advance.
        
               | LarsDu88 wrote:
               | Que sera, sera
               | 
               | Whatever will be, will be
               | 
               | The future's not ours to see
               | 
               | Que sera, sera
        
               | lioeters wrote:
               | And so it begins..
        
               | quesera wrote:
               | I'll be recommending this for page one of the hymnal.
        
               | gopher_space wrote:
               | I mean I'd see that as an invitation to help myself to
               | anything the church owns that isn't nailed down.
        
               | Thiez wrote:
               | Can you show damages? If you can win a lawsuit here that
               | would be great, paving the way for sueing Christians for
               | their passive aggressive 'I'll pray for you' nonsense
               | would be amazing.
        
           | myth_drannon wrote:
           | Probably that's why Myheritage started oldnews.com...
           | Although MH was also bought by PE
        
         | bruceb wrote:
         | Closest competitor does a lot of heavy lifting in this
         | situation. Ancestry is the overwhelming leader in the find long
         | lost relative space/your "roots" space. Look at
         | https://www.ancestry.com/ and https://www.23andme.com/ 23andme
         | has basically given up on this part of the business.
         | 
         | Their pitch is health. But that pitch is murky with no good
         | hook to keep you hooked for a monthly subscription. So after
         | they get the initial $99 from the customer, most of the value
         | customer is going to get is already served up in the first
         | report. Maybe their big database will turn into making cancer
         | drugs but maybe it wont.
        
           | yellowapple wrote:
           | > 23andme has basically given up on this part of the
           | business.
           | 
           | The routine emails I get about them allegedly finding new DNA
           | relatives suggest otherwise. The DNA relatives feature is
           | also still pretty prominent in their UI (at least on desktop
           | browsers; haven't looked at the app yet).
           | 
           | That said, it certainly doesn't offer much beyond "these are
           | your relatives; send 'em some messages or something lol".
           | Ancestry probably has a lot more features on that front,
           | which is unsurprising since that's the sort of thing Ancestry
           | was doing long before they even offered DNA sequencing kits
           | like 23andMe does. I don't know if I'd characterize that as
           | 23andMe "giving up", though; more that it's good enough for a
           | product that never intended to enter the genealogy software
           | market in the first place.
        
             | codedokode wrote:
             | I wonder, do the "relatives" know and agree that their
             | information is sent to other person?
        
               | sitharus wrote:
               | ...yes that's how it works? You opt in and choose what
               | you share. They're quite explicit about it.
        
               | nnutter wrote:
               | I would say it's a little more murky than that. My
               | anecdotal experience is in the context of Ancestry.com.
               | Effectively, I might not consent to having my information
               | shared but if my uncle, nephew, etc. does it is
               | effectively still being shared.
        
               | PawgerZ wrote:
               | Yes. You must opt in. When you opt in, you can elect to
               | show your full name, or just initals (may be other
               | options but I opted in long ago).
        
             | LgWoodenBadger wrote:
             | The new-DNA-relatives feature is one of the few "growth"
             | things they can continue to bother you with, outside of
             | newly-discovered genome-based indicators for diseases.
             | 
             | I get/got spammed by them about new relatives on the order
             | of "6th cousin who shares 0.3% of your DNA." Thanks, but
             | who cares...
        
               | busseio wrote:
               | "Give the kits as gifts!" and you can learn about your
               | closer relatives /s-ish
        
           | Simon_ORourke wrote:
           | > leader in the find long lost relative space/your "roots"
           | space.
           | 
           | Acknowledging Ancestry.com are well ahead of the market here,
           | but I never got their appeal of finding some long-lost second
           | cousins... basically strangers, and saying, "hey, isn't it
           | fascinating that we share some arbitrary level of common
           | genetic makeup". If some randomer reached out via email to me
           | doing this big reveal I'd be "thanks, but into the spam
           | folder with you".
        
             | tylergetsay wrote:
             | I think a more common use case might be finding siblings if
             | your adopted, or trying to reengage with your roots if you
             | were say a member of an indian tribe or native hawaiian.
             | 
             | I have a family member who is retired and has taken up
             | geneology as a hobby, she has connected our family history
             | really far back. Not my cup of tea personally but I can see
             | the appeal, its like a treasure hunt. She has traveled to
             | go to old libraries and dig up newspaper archives.
        
               | creshal wrote:
               | Another common use case is "I wonder where all my family
               | went after $War"; some families are still trying to
               | figure out where their parents' families ended up at
               | after WW2, or if they survived at all.
        
             | _DeadFred_ wrote:
             | I've found it extremely interesting. It's brought me
             | greater insight into my grandfather I knew nothing about,
             | and even the (very few) family traditions/recipes that have
             | come down to me. It's made the world feel smaller and more
             | connected, seeing actual relatives in all of these far off
             | places, in the kind of way I always HOPED the internet
             | would bring interconnectedness.
             | 
             | I think it's inherently human to want to understand who we
             | are and where come from. Especially for someone like me in
             | the USA. How did my people end up here?
        
             | jkhdigital wrote:
             | I don't think anyone is actually trying to connect with
             | distant cousins for social interaction; rather the shared
             | DNA segments provide hard evidence to confirm distant
             | ancestors. I got into genealogy a couple years ago after
             | thumbing through some old family documents and I've been
             | able to confirm 6th cousins (traced via our shared
             | ancestors) using 23andMe data.
             | 
             | Now there are probably some who think genealogy is a silly
             | pastime and maybe it is, but researching my family history
             | helps me feel grounded and more connected to humanity so I
             | derive a lot of benefit from it.
        
               | vidarh wrote:
               | I mean, computer games are a "silly pastime" too. Whether
               | or not one feels grounded, it can also just simply be
               | fun, and that fine. I've even enjoyed helping strangers
               | solve genealogy problems because piecing together the
               | evidence and ruling out options is just another type of
               | puzzle and one that is often very challenging.
               | 
               | For "close" relatives, I agree there can also be more to
               | it.
               | 
               | E.g. my mums mum never told us that much about her family
               | (we never asked while she was around), and my mum didn't
               | know either, and so uncovering more about that was very
               | fascinating (it helped that there was plenty of drama to
               | uncover) and helped fill in a lot of gaps.
        
             | appendix-rock wrote:
             | That's a very glib HN take.
             | 
             | Interest in family trees predates Ancestry.com and will
             | certainly outlast it. It's not necessarily about contact.
             | I'm not sure what's controversial here.
        
               | gerdesj wrote:
               | I run a small web server for a dataset we call the
               | "BIGFAM" - Geneweb with a proxy on the front. It has
               | >120,000 individuals in it. In places it is not so much a
               | tree as a thicket!
               | 
               | That data is hard fought and won by a relative who
               | conducts meticulous research as a hobby. They've been at
               | it for a good 20 odd years now.
        
               | Mtinie wrote:
               | How has Geneweb worked for you? Is it straightforward
               | enough to use if you are somewhat technical, or do the
               | "wizards" need to have a solid understanding of OCaml to
               | make it worthwhile?
               | 
               | My daughter has been interested for years in delving into
               | our different familial trees and has extensive records on
               | paper and in various digital formats. She isn't overly
               | technical but could be taught to use a web interface if
               | she'd gain value from the effort.
        
               | sandos wrote:
               | In my humble opinion as an amateur genealogist, after a
               | year or so with paid services (Ancestry, Myheritage) I
               | find there is really no good reason not to use a
               | combination of Wikitree and Familysearch, both free, if
               | we ignore DNA tests.
               | 
               | Especially familysearch allows private profiles, no need
               | to share. Wikitree has a policy of "do not add living
               | people", but it is possible to do and Ive done it for
               | close family.
               | 
               | Yes, this means sharing fairly freely, but I do not see a
               | reason not to. Unless you want a fantasy tree, sharing
               | your tree will make it higher quality. We all make
               | mistakes here and there.
               | 
               | Wikitree especially requires you add sources to your
               | work, which might feel odd for a personal tree of course.
        
               | gerdesj wrote:
               | I personally think that Webtrees might be the best bet
               | but that is GEDCOM based and GEDCOM cannot store certain
               | things. My relative is an expert in genealogy and if they
               | say that GEDCOM doesn't cut it then it probably doesn't,
               | eventually. I suggest you look into Webtrees - its a LAMP
               | job.
               | 
               | My relative uses The Master Genealogist (TMG) which is no
               | longer developed. We are both Linux users and he uses
               | Wine bottles to keep it alive. I will probably end up
               | hosting a Win XP VM for it.
               | 
               | Geneweb is seeing renewed development and is really fast.
               | The plan is to migrate to Geneweb. The fields that TMG
               | has that GEDCOM can't handle are turned into NOTES which
               | is probably good enough.
               | 
               | You do not have to get to grips with OCAML to run it. The
               | Github releases shield you from that. It is a bit
               | idiosyncratic but it does work!
               | 
               | Genealogy is a very deep and complicated subject with as
               | many opinions as there are practitioners. You could try
               | both Webtrees and Geneweb and use GEDCOM to act as an
               | intermediary data format until you decide which to use
               | full time. Do make sure you listen to her. She may
               | potentially have some "odd" ideas about data that may not
               | have occurred to you. Be warned - genealogists are a
               | breed apart and any reasonably serious one has damn good
               | reasons for that! There are also quite a few reasons for
               | becoming a genealogist as well as methods used.
        
               | sandos wrote:
               | Im trying, really trying to understand what BIGFAM is
               | about. Is it related to gut biome, and what the bacteria
               | eats, and trying to find the genes for that? Or am I
               | completely lost.
        
               | gerdesj wrote:
               | Its part of the filename (short for Big Family) that we
               | use to transfer the data via GEDCOM from The Master
               | Genealogist (TMG) to Geneweb.
        
             | RicoElectrico wrote:
             | Americans treat their ancestry (specifically the nations
             | they come from) almost like zodiac signs. This is meme
             | material (e.g. Plastic Paddies, Plywood Poles etc.)
        
               | marxisttemp wrote:
               | Zodiac signs is a good way of putting it.
               | 
               | I think as a country of immigrants--or colonizers--we all
               | feel desperate for some sense of personal history and
               | identity.
        
             | slavik81 wrote:
             | The family tree is a big deal for Mormons due to their
             | religious beliefs. They can baptise their ancestors,
             | providing lost souls with a chance to convert after death.
        
             | derriz wrote:
             | A first cousin of mine found a (adult) daughter he didn't
             | know he had through it. They are in the process of building
             | a relationship. It was a significant/important discovery
             | for them even without having a prior relationship.
        
             | FollowingTheDao wrote:
             | I not only found a genetic disorder that my mother and I
             | shared (Partial PNP Deficiency) but I also found an woman
             | who was the illegitimate daughter of my Uncle (who had
             | passed away) and she was fianlly able to see pictures of
             | him and know more about him.
             | 
             | There is so much more power in 23andMe's Raw Data regarding
             | health than people realize and I am capitalizing on it.
             | (Less with the v5 chip but it is still really good,)
             | 
             | Finding drugs with 23andMe is a waste of time and is not
             | wehre they should be focusing on making money. They should
             | be focusing on personalized medicine.
        
               | raddan wrote:
               | I also have a rare genetic disorder (alpha-1 antitrypsin
               | disorder) and discovered it using 23andMe. I am in the
               | process of working with a pulmonologist to manage the
               | disease, and if they had not screened me for it, I would
               | have written off my symptoms as "just bad asthma."
               | Currently there is no health product that 23andMe sells
               | that is appealing to me, but if there were, I would
               | gladly pay. I hope they can stick it out because their
               | DNA screening is a valuable service.
        
             | newsclues wrote:
             | My mom (70year old boom) is obsessed with it.
             | 
             | I think she is unhappy that our family line will likely end
             | with me. (only child, who is almost a 40 year old virgin)
             | 
             | If you don't get to see the future you want, consume your
             | time with the past.
        
             | iwishiknewlisp wrote:
             | If you are from the United States its interesting to trace
             | back your ancestry and last name to a specific
             | person/persons from another country.
             | 
             | There are tons of websites for different last names in the
             | United States, showing history of the name. Many times the
             | last name be traced back to a singular person, which I find
             | especially cool since you have sprawling families all
             | connected by one guy who made the journey over. Obviously
             | last names like Smith won't be like this, but if you have a
             | unique last name it can actually be quite common that one
             | person coming to the new world connects you and everybody
             | else in the Americas together. I find that super cool to
             | think about and I am glad people are doing the effort to
             | research and find this info out.
        
               | iwishiknewlisp wrote:
               | In addition, for people who were adopted and didn't know
               | their birth parents, it can be interesting to connect
               | with your biological family through ancestry work.
        
               | percivalPep wrote:
               | My mother is adopted and 23andMe and Ancestry have both
               | provided me with a way of connecting with relatives as
               | far apart as Canada and Australia. Before "revealing" my
               | connection to them I've stated that in doing so I may
               | reveal information about a shared ancestor that doesn't
               | put that person in the best light (my mum was the result
               | of a short affair between a married man and a much
               | younger woman at the end of World War 2). All have stated
               | they are ok with this and in most cases had no contact to
               | the ancestor involved anyway.
        
             | mensetmanusman wrote:
             | It's also helping children figure out who their bio dad is
             | since most aren't involved in their kids lives these days.
        
             | vidarh wrote:
             | It's not really the selling point. The selling point is the
             | interest in the genealogy, and the "finding the long-lost
             | second cousins" is a feature that helps you address the
             | genealogy.
             | 
             | Concrete example: My grandmother was born in Brooklyn. As
             | it turns out, her half-brother lived a few blocks away. At
             | the time my grandmother was born, he was 9 and living with
             | his grandparents despite the fact his father lived nearby.
             | 
             | I still don't know why, but when I found out he even
             | existed - something I didn't know until long after my
             | grandmother died -, I also soon found his daughter was
             | alive and well in New Jersey, and was able to get in touch.
             | I now have pictures, and stories to fill in not just his
             | background, but thanks to that connection I now have
             | pictures of the graves of my great-great-grandfather, and
             | several of his children, and stories about my grandmothers
             | uncles, and aunts she never mentioned while she was alive.
             | 
             | I also have pictures of my great-grandfather - my mums
             | grandfather - that I hadn't seen before.
             | 
             | Of course, that is reasonably close, but sometimes those
             | things end up passed down one side of a family, with no
             | copies existing, and you can increasingly find relatives
             | far away from you in the tree who has photos of shared
             | ancestors, and that proportion will increase dramatically
             | with each new generation.
             | 
             | So every time I find a match, however remote, with an
             | active account, you better believe I'll message them. Not
             | because I care that we're related, but because I care about
             | whether or not they can fill in some bit or other in my
             | ancestry. For me, anyway, it's a fun puzzle more than
             | anything else, when you go beyond the immediate family.
             | 
             | Like why is that one ancestor showing up as a widow one
             | moment, and someone with the same name as her husband
             | showing up as married to her sister in the next census with
             | an implausible country of origin? Can I find evidence to
             | corroborate theories? Can I find that notorious "hat maker
             | from Bremen" that almost certainly didn't exist but was
             | cover for infidelity, or evidence that he didn't exist (I
             | almost certainly can't) - it'd be funny, because an entire
             | arm of the family took on the supposed, probably invented,
             | last name of the hypothetical hat maker because an ancestor
             | of theirs thought it sounded posh.
             | 
             | The "long-lost second cousins" are just bit players in that
             | game.
        
             | edgyquant wrote:
             | Family is extremely important to most people
        
             | JamesSwift wrote:
             | I used ancestry.com to help locate a "long lost sibling" of
             | my in laws. They were able to partly rekindle a
             | relationship after decades apart.
        
             | elictronic wrote:
             | One of my parents was adopted creating a much higher
             | incentive and an increased likelihood of finding nearer
             | relatives.
             | 
             | She would not pursue out of respect to her adopted mother.
             | Outside of this I would be in the same boat as you.
        
             | zooq_ai wrote:
             | just because you are anti-social, doesn't mean the general
             | public are
        
             | ZeroGravitas wrote:
             | Others have shared some more heartwarming tales of using
             | these services but I saw a story that in Australia a
             | project is helping the children of sex tourists to look up
             | their fathers via these services to get child support
             | payments:
             | 
             | https://www.abc.net.au/listen/programs/am/dna-helps-
             | children...
        
               | pfannkuchen wrote:
               | If you are sleeping with a prostitute isn't there like an
               | implied contract that you aren't responsible for any
               | resulting child? That is practically the entire purpose
               | of prostitution.
        
               | cardanome wrote:
               | If you sleep with someone you are responsible for any
               | resulting child.
               | 
               | Prostitution in the Philippines is illegal so any
               | explicit or implicit contract would be void anyway. Not
               | to mention that consent is questionable anyway when most
               | of these women are either trafficked or forced by
               | economic hardship to partake in it.
        
               | archi42 wrote:
               | A quick Google search suggests that in the US, you're on
               | the hook.
        
             | samtho wrote:
             | The rise of services like 23andMe and AncestryDNA have
             | actually allowed people to discover information about their
             | parentage that they would otherwise not have had access to,
             | basically they find out that one or both of their parents
             | are not biologically related to them. Individual situations
             | range from extramarital affairs, closed adoption, in-
             | familiy adoption (teen gets pregnant, her parents raise the
             | child as a sibling), and those who's parents chose to
             | conceive with donor gametes. In many of these cases where
             | it is a surprise, the parents have either actively chosen
             | to withhold the information or didn't know.
             | 
             | In cases where the user is trying to find their parent,
             | it's statistically unlikely that their parent would have
             | taken the test, but 2nd cousin matches are very common.
             | These seem like a huge distance away, but you can work
             | backwards and build a family tree up to their great
             | grandparents and fan out from there.
        
               | greswen wrote:
               | Yep, this happened to me. Got a random message from a
               | half brother, dug deeper into my ancestry and realized
               | that my dad isn't actually my biological father. It was
               | certainly an odd week for me when I found out.
        
             | vintermann wrote:
             | Not everyone is interested in genealogy, that's up to them,
             | but to those of us who are, finding an unknown nth cousin
             | may be worth a lot to untangle the lives of our ancestors,
             | write the stories of our families, and find out where we
             | come from, in a far wider sense than merely the genetic
             | one.
             | 
             | But Ancestry is a roach motel. Of all sites that sell user-
             | contributed data back to their users, and they're all
             | scummy, I don't know any which are more scummy than
             | Ancestry and MyHeritage.
        
           | paganel wrote:
           | I'm on mobile and too lazy to check, but is ancestry.com
           | related in any way to Jehovah'a Witnesses? I'm asking because
           | at some point I was online searching for any info about the
           | Russian Imperial census held at the end the 1890s and, to my
           | surprise, the JW website had all the info in there (or at
           | least almost all the info on the region I was interested in,
           | Kherson). And then I found out that this sort of stuff is
           | right down JW's alley for some religion-related reason, good
           | for them.
        
             | AlexandrB wrote:
             | Not Jehova's witnesses but the founders are Mormon and the
             | company operates out of Utah.
        
             | thaumasiotes wrote:
             | > at some point I was online searching for any info about
             | the Russian Imperial census held at the end the 1890s
             | 
             | Any idea where I might find a list of Russian navy officers
             | from then or the following decades?
        
           | datavirtue wrote:
           | They should do a social media AI play where they just friend
           | everyone for you.
        
           | rocho wrote:
           | But a genetic analysis to find your "roots" is also something
           | you do once. Does Ancestry have subscriptions for that?
        
             | punchmesan wrote:
             | Ancestry does more than genetic analysis. Their claim to
             | fame is their tools to search through old public records to
             | help one build their genealogy/family tree.
        
           | fph wrote:
           | It's sad that we have come to a point where people frown upon
           | a company that makes a product and sells it, without luring
           | their customers in with monthly subscriptions.
        
         | TheRealPomax wrote:
         | "closest competitor" really doesn't mean anything here. That's
         | like calling a failing burger joint in a random US city a
         | "competitor of McDonalds". No they're not.
        
         | phonon wrote:
         | So why doesn't Ancestry/Blackstone buy out 23andMe? Antitrust?
         | Shareholder control issues?
        
           | ac29 wrote:
           | They are deeply unprofitable and always have been. Looking at
           | FY24, they spent $4 for every $1 in revenue.
        
         | darby_nine wrote:
         | > Feels like the main thing holding this company back is the
         | CEO
         | 
         | Use has also dropped, no? There's serious questions about long
         | term revenue generation. Ancestry.com doesn't require selling
         | your genetic code to collaborate on geneology.
        
         | edm0nd wrote:
         | Anne Wojcicki is also the exwife of billionaire Google founder
         | Sergey Brin.
         | 
         | I have always felt as if 23andMe was just her pet lil project
         | and it doesn't matter if its ever profitable or not.
        
         | zombiwoof wrote:
         | Luck and being in the right place at the right time can't make
         | a CEO. Anne is a terrible CEO
        
       | jonstewart wrote:
       | They also just settled a class-action lawsuit stemming from their
       | data breach:
       | https://www.bleepingcomputer.com/news/security/23andme-to-pa...
        
         | hackernewds wrote:
         | "data breach"
        
           | justin_oaks wrote:
           | To those wondering why the quotes are given, I assume it's
           | because no 23andMe system was compromised.
           | 
           | The data was retrieved via credential stuffing, which is
           | trying username/email and password combinations from other
           | data breaches.
           | 
           | It can be argued that 23andMe should have had stricter login
           | requirements (e.g. require MFA, require longer passwords) and
           | by failing to do so they were responsible for the leaked
           | data. Or you can argue that the users didn't protect their
           | own data since they didn't use long, secure passwords that
           | were unique per website.
        
         | LarsDu88 wrote:
         | The settlement is way lower than what it could have been. The
         | settlement should be seen as positive news for the company's
         | future, not negative.
        
         | typeofhuman wrote:
         | I think data-breaches could carry the death penalty for
         | companies.
         | 
         | I just got a notification from some health services company
         | that my and my toddlers data was accessed. Including medical
         | history, diagnoses, payment details, SSN, birthday. Why was
         | this not encrypted? Given the world today, this is negligent.
         | The government should be able to disolve the company and give
         | the money to the victims.
         | 
         | If there was a willful disregard for "common security and
         | privacy standards", criminal charges against the executive
         | team.
         | 
         | You want my personal life data? It comes with steep personal
         | risk.
        
           | mikercampbell wrote:
           | My HSA emailed me and said "woopsies, we leaked all your
           | data".
           | 
           | And...? You're going to try and give me credit monitoring
           | when I literally have 2 overlapping credit monitoring offers
           | from the other companies that leaked my data?
        
           | itake wrote:
           | > The government should be able to disolve the company and
           | give the money to the victims
           | 
           | I feel you, but my understanding is without clear monetary
           | impact, its hard to collect any amount of money from these
           | companies. Even if you experience identity theft, whose to
           | say this vs one of the other data leaks was the issue.
        
             | pavel_lishin wrote:
             | Yes. That's the current state of things. And we want it to
             | _not_ be the state of things.
        
           | JumpCrisscross wrote:
           | > _data-breaches could carry the death penalty for companies_
           | 
           | One, corporate death penalties are nonsense. They're a
           | distraction from fines.
           | 
           | Two, what would America pay for its adversaries to enact such
           | a policy. Automatic self destruct for the entire data sector.
        
             | dbspin wrote:
             | I agree that a 'corporate death penalty' would be
             | enormously open to abuse, sector rivals would be even more
             | incentivised to industrial espionage for one thing...
             | 
             | But 'a distraction from fines'? Fines do nothing to help
             | those affected by such breaches. Even class action lawsuits
             | usually result in symbolic payouts to individual victims.
             | Given the potential consequences of these breathes -
             | especially in the health space, criminal prosecution for
             | those executives responsible seem appropriate, commensurate
             | and incentivising.
        
               | pavel_lishin wrote:
               | To quote... someone? "A fine is a price."
        
               | JumpCrisscross wrote:
               | > _But 'a distraction from fines'? Fines do nothing to
               | help those affected by such breaches_
               | 
               | Bigger fines. Fines that bankrupt the company. Note:
               | bankrupt. Not shut down. Clean out the shareholders and
               | upper management, possibly spin some stuff off or even
               | break it up. (There is this popular conception that
               | bankruptcy means an F-35 bombs the company's offices and
               | factories and it's plain wrong.)
               | 
               | Corporate death penalty is a distraction from bigger
               | fines.
        
           | raverbashing wrote:
           | > I think data-breaches could carry the death penalty for
           | companies.
           | 
           | The ironic thing is: why pay for their data now when it's out
           | there already?
           | 
           | Sounds like they played themselves
        
             | snapcaster wrote:
             | Because most companies aren't going to go out to the dark
             | web and buy breached data with bitcoin?
        
       | SoftTalker wrote:
       | Zero chance I ever give my DNA to one of these companies.
        
         | mhsdef wrote:
         | Did your relative?
         | 
         | I'm not a geneticist so I could be totally off the mark; but,
         | to my understanding, the painful part is that is a big
         | disclosure right there
        
           | HideousKojima wrote:
           | My oldest brother did so I'm already screwed
        
             | starfezzy wrote:
             | Can even one single person here articulate their specific
             | fears of using 23andme, or is it all FUD?
        
               | zetsurin wrote:
               | Maybe too far fetched? Company sells/loses data,
               | insurance companies use data to deny coverage, or deem
               | claims as pre-existing.
        
               | peanutz454 wrote:
               | Can an insurance company deny claim based on your DNA?
               | They deny claims for pre-existing condition that you hid
               | from the, which would be the wrong thing to do on your
               | part. They cannot deny claim based on pre existing
               | disposition. Practically everyone is predisposed for
               | getting cancer by merely being human, you might even have
               | cancerous cells in your body right now, that you body
               | will destroy in a couple of minutes.
        
               | dekhn wrote:
               | Health insurance in the US can't- it's protected by a law
               | called GINA. Life insurance, however, can use DNA
               | information.
        
               | SoftTalker wrote:
               | Review world history.
        
               | genewitch wrote:
               | Sure. Someone who has their data in 23andme was someplace
               | where something horrible happened. Law enforcement has no
               | leads, so they process the DNA, and find no matches. They
               | subpoena 23andme (or just look at the leaked data, who
               | knows), and that person is now a person of interest. If
               | they don't know they should have a lawyer on their side
               | with them when being questioned, they might talk
               | themselves into prison.
               | 
               | Now imagine that person is innocent.
        
               | noirbot wrote:
               | I know it's not exactly the point, but the answer is you
               | always have a lawyer if you're being questioned by the
               | police, especially if you're not the one who called them.
               | This is in no way specific to any DNA related situation.
               | If any law enforcement shows up and has questions for
               | you, you say nothing until you have a lawyer with you.
        
               | kelnos wrote:
               | Lawyers are expensive. Most people can't afford one for
               | even one encounter with the police, let alone multiple.
        
               | cryptonector wrote:
               | Doesn't matter. If they're talking to you say you need
               | your lawyer present -- that will end the interrogation,
               | and you might never need a lawyer. But if you don't say
               | that you might end up convicted.
        
               | itishappy wrote:
               | Pleading the 5th is free.
        
               | noirbot wrote:
               | I'm not saying it's fair or right. As with most things in
               | life, the cost/benefit makes it likely you'll have to
               | take some risks, but people need to understand that
               | literally any interaction with any law enforcement
               | without a lawyer present is a risk of things going
               | horrifically badly. This is especially true if they show
               | up and you do not know why. That is a massive set of
               | alarm bells that should be going off.
        
               | cryptonector wrote:
               | Police (in the U.S. anyways) are allowed to use ruses
               | almost without limits, so you might not even know you're
               | being interrogated, and your answers can be used against
               | you (and _only_ against you -- never to exculpate you!)
               | in a court of law.
               | 
               | IMO the hearsay rule is way too biased in favor of the
               | government.
               | 
               | Worse! Say you know it's police asking you questions, and
               | the questions are all very harmless, so you answer them,
               | but then you start to get an inkling that _you_ are a
               | suspect, that they like you for some crime, so _now_ you
               | shut up and /or lawyer up, but guess what: your
               | disposition's change from cooperative to non-cooperative
               | _can and will be used against you_ in a court of law!!
               | What, you say? Yes, the SCOTUS in the 2010s (see Salinas
               | vs. Texas, from.. 2014 IIRC) greatly reduced the 5th
               | Amendment 's protections in this way. If you're talking
               | then clam up, the fact that you clammed up -and at what
               | particular question- can be used against you. And if you
               | never said a word to them, that too can be used against
               | you! The only thing that works is to tell them very early
               | on that you will only talk to them with your lawyer
               | present [and since you don't have a lawyer yet you might
               | never talk to them] then _follow through_.
               | 
               | If the police are talking to you it's either a) they
               | think your testimony can convict someone else, and/or b)
               | they like you for some crime and want to give you ample
               | opportunity to convict yourself of it even if you didn't
               | commit it (they may not know that, but they may like you
               | so much for it that their bias is too strong to see that
               | you're innocent) and even if you have no idea what the
               | heck they're talking about (because they don't even have
               | to tell you).
               | 
               | See all of professor James Duane's videos on this topic,
               | starting with Don't Talk to Police (this one is pre-
               | Salinas), and then the later post-Salinas reprise(s) of
               | it.
        
               | noirbot wrote:
               | I mean, assume any time you're talking with the police,
               | you're being interrogated. If you called them yourself
               | for something, then you've decided to take that risk, but
               | that's also a situation where you're less likely to be in
               | trouble yourself, though there's still a risk.
        
               | toast0 wrote:
               | If I've committed a crime and gotten away with it for
               | several decades, I don't need a relative to NARC on me by
               | giving 23 and me and the feds a DNA sample, thank you
               | very much.
               | 
               | It's bad enough they took my fingerprints when I worked
               | for a school district.
        
               | atoav wrote:
               | Wrong people come into power, decide that they want some
               | sort of purity based one genetic information, you are not
               | it get genocided.
        
               | Ylpertnodi wrote:
               | >you are not it [,] get genocided.
               | 
               | Wouldn't the singular be 'un-alived', these fucking days?
        
               | JumpCrisscross wrote:
               | > _Can even one single person here articulate their
               | specific fears of using 23andme_
               | 
               | Sure. I find out my competitor for the top role has a
               | degenerative disease, _e.g._ Parkinson's. It's not
               | relevant for many years. But I use it, subtly, to shape
               | opinion.
               | 
               | More pointedly: we are in an era of mass disinformation.
               | The simple fact that somebody used 23andMe makes any lie
               | about it somewhat credible.
        
               | busterarm wrote:
               | There's a whole book about said fears.
               | 
               | https://www.amazon.com/Change-Agent-Daniel-
               | Suarez/dp/1101984...
        
               | lurkshark wrote:
               | The company seems to be in rough condition. Say they go
               | bankrupt and an ad-tech data broker buys their assets.
               | Now DraftKings can laser focus their ads to folks
               | genetically predisposed to addiction.
        
               | LarsDu88 wrote:
               | This is both dystopian and hilarious.
               | 
               | 23andMe a subsidiary of Pizza Hut... We know exactly what
               | you crave and it ain't anchovies.
        
               | jay-barronville wrote:
               | > Say they go bankrupt and an ad-tech data broker buys
               | their assets. Now DraftKings can laser focus their ads to
               | folks genetically predisposed to addiction.
               | 
               | Excellent example, but yikes!
        
               | kjkjadksj wrote:
               | You'd have to work out what variants predispose for that
               | which is no easy task. And once you did that you don't
               | even really need individual dna data. You might find say
               | a swedish population tends to have the variant and you
               | just target swedes in general.
        
               | stcroixx wrote:
               | Not having control of how my DNA is used. It can be taken
               | by the state with a warrant, but otherwise I have control
               | over it.
        
               | sophacles wrote:
               | Besides the obvious examples of gathering a nice database
               | to use for genocidal purposes... (sure lot's of idiots
               | like to say that's overblown or not really a worry, while
               | being alive in a world where there are on-going 'ethnic
               | cleansing' campaigns).
               | 
               | There's also things like - the terms of service include
               | the boilerplate "these terms are subject to change at any
               | time", and I don't want those terms to suddenly change to
               | "we will provide your PII to all insurance companies
               | proactively in exchange for a kickback every time they
               | are able to use it to reject a claim".
               | 
               | I already get hassled by the law somewhat frequently
               | because my house used to be the residence of a criminal
               | (2 owners ago it was used as a rental and that owner
               | evicted said criminal). I don't want to add getting
               | hassled by a bunch of people who came in below the max IQ
               | requirements over someone I've never met because they're
               | from "that side" of the family.
        
           | dylan604 wrote:
           | yeah, it's like the shadow profiles on social media sites.
           | just because you didn't do it, doesn't mean that someone else
           | doesn't
        
         | myth_drannon wrote:
         | Why? It's just a record of a group of letters, not your soul. I
         | upload my dna records everywhere I can. Sure I had some
         | surprises but in general I benefit from those services.
        
           | 23B1 wrote:
           | high time preference thinking
        
             | Spivak wrote:
             | Only gotta last 80 years, it's pretty rational given the
             | constraints. The what-ifs are unlikely to materialize at
             | all, low probability to happen to you, and avoiding them if
             | they do materialize requires that neither you nor any of
             | your relatives submit their dna or have any contact with
             | the justice system ever.
             | 
             | DNA is already protected from use by insurance companies so
             | that's a future harm that already got squashed.
        
               | kelnos wrote:
               | Funny you picked 80 years. It's been roughly 80 years
               | since members of a certain ethnic group were hunted down,
               | corralled, and murdered because of their lineage and
               | genetics.
               | 
               | And their murderers mostly only had census data and
               | people willing to snitch on their neighbors to go on. A
               | DNA database? Oof.
        
               | Spivak wrote:
               | Thankfully time only goes forward and since I don't
               | expect a large scale ethnic cleansing among the developed
               | world since our birth rates are already below replacement
               | I think we're fine.
        
               | auggierose wrote:
               | Tell that to China, Russia, and Trump.
        
               | 23B1 wrote:
               | That's ethical egoism, not rationalism.
               | 
               | Considering the second- and third-order effects of one's
               | own decisions is obligatory in civilized society.
        
               | Spivak wrote:
               | Of course, how could I forget. My DNA is also used for
               | medical research so I'm helping develop novel treatments
               | to all manners of genetic diseases, and helping my future
               | relatives uncover health risks.
        
               | 23B1 wrote:
               | blind optimism
        
               | Spivak wrote:
               | Negativity bias.
               | 
               | Years ago I would have agreed with you but I have my
               | anxiety under control now.
        
           | atoav wrote:
           | The religion on census data of people living in the
           | netherlands also was just a bunch of letters, till the Nazis
           | invaded, then suddenly the bunch of letters got another
           | meaning.
           | 
           | What the Nazis would have done if they had gotten their
           | fingers onto such a ddatabase is anybodies guess.
        
         | umanwizard wrote:
         | Why not? What practical harm is caused to you by other people
         | knowing your DNA?
        
           | optymizer wrote:
           | Now or in the future?
        
           | philodeon wrote:
           | Book recommendation for you: "IBM And The Holocaust" by Edwin
           | Black.
           | 
           | If IBM (then known as Hollerith) could do that much damage
           | with German census data on punchcards...
        
             | freedomben wrote:
             | > _Mankind barely noticed when the concept of massively
             | organized information quietly emerged to become a means of
             | social control, a weapon of war, and a roadmap for group
             | destruction._
             | 
             | From IBM and the Holocaust by Edwin Black.
             | 
             | Imagine the "massively organized information" that will be
             | available to people in power in the future. It doesn't have
             | to be a genocide for it to be useful to them. People in
             | power today are fully on board with "social control" and
             | it's so uncontroversial that they talk about it openly.
        
           | syndicatedjelly wrote:
           | Comments like this are why schools should make liberal arts
           | education mandatory again in the STEM curriculum
        
         | dekhn wrote:
         | I took an alternate approach: my genome is freely available:
         | https://my.pgp-hms.org/profile/hu80855C
         | 
         | When I was sequenced, a bunch of genetic counselors at Illumina
         | analyzed it and said they couldn't find a single gene mutation
         | that was linked to increased risk of disease, which was a
         | surprise to me but is really absence of information rather than
         | information of absence.
        
           | rendaw wrote:
           | The problem with publicizing genetic information is that
           | you're defacto publicizing large amounts of the genetic
           | information of your relatives, who may not be in a life
           | situation where publicizing it carries no risk. This is also
           | an objection many have to 23andMe.
        
             | fastball wrote:
             | For example?
        
               | ff317 wrote:
               | What if they live in a country in which genetic evidence
               | of a disease can deny or significantly increase the cost
               | of health coverage? Even if you're clear of those for
               | now, a new marker may be discovered tomorrow. Apparently
               | (according another commenter) Life Insurance /can/
               | legally look at this even in the US. What about
               | employers? What if it puts them on the DNA-evidence hook
               | for a "crime" in their jurisdiction which you and they
               | don't think is an ethical law (evidence of homosexual
               | activity in a country that imprisons for it, or worse).
        
           | dpeckett wrote:
           | Similar experience here, was WGS and running the results
           | against ClinVar came up empty[1] for known disease causing
           | variants. Was not expecting that at all.
           | 
           | But I totally think this is more an absence of information
           | than anything else. We all have a ton of de novo variation
           | and that stuff is not going to be found in the databases.
           | 
           | 1. Am carrying two recessive variants linked to a couple
           | extremely rare developmental disorders (prevalence in live
           | births of less than 1 in 10,000,000)
        
           | snapcaster wrote:
           | This is very unethical and you should be ashamed of yourself.
           | You leaked 50% of your direct relatives here, 50% of any
           | future or current children you have. Did you ask them for
           | consent?
        
             | dekhn wrote:
             | Perhaps my ethical framework does not match your framework?
             | Note that I start from the premise that genetic data is not
             | possible to keep secret (you shed skin cells in public,
             | state-level agents can get warrants to grab a cup you used
             | from the garbage, etc).
             | 
             | (no, I did not ask my children or my spouse or my parents
             | or any other relatives for "consent").
        
               | snapcaster wrote:
               | Nothing is possible to keep secret if you're talking
               | about state level agents combing through your garbage
               | obviously.
               | 
               | But do you think there might be a difference between
               | leaving out a cup of coffee you drank from versus
               | publishing it and advertising it online?
        
             | acureau wrote:
             | Even assuming you had a point, which I don't believe you
             | do, it wouldn't be your place to decide this.
        
       | breck wrote:
       | For the record, 23andme is one of the few companies where the CEO
       | never once responded to one of my emails (2017, 2019, 2022,
       | 2024).
       | 
       | You can make a lot of money just by betting on companies where
       | the CEO (or the CEO's office) takes listening to customers'(who
       | are rooting for them!) emails seriously, and shorting those that
       | do not.
        
         | dr_dshiv wrote:
         | Ok, please share more! Who responded and who didn't?
        
           | breck wrote:
           | Responds: Airbnb, Stripe, Amazon, Apple, USAA, Microsoft,
           | OpenAI, AngelList, Mercury, Coinbase, YCombinator (up to
           | 2022) and more.
           | 
           | Didn't: 23andme, VLTA, Reddit, YCombinator (post 2022)
        
             | fallingsquirrel wrote:
             | I'm curious to know the topic of these emails. I never once
             | thought to cold email the CEO of a company. (Then again
             | maybe that's why I'm a programmer, not a CEO myself.)
        
               | breck wrote:
               | Most of them are minor ideas like the ones I just
               | copy/pasted below. But sometimes they are longer like
               | this one: https://hub.scroll.pub/applecard/applecard.pdf
               | 
               | -----
               | 
               | Nope, we don't have one yet though it would be a good
               | idea. I'm looping in Joe for this.
               | 
               | Thanks for the nudge!
               | 
               | Nathan Co-founder & CTO Help: www.airbnb.com/help Recent
               | press: Washington Post http://bit.ly/KkEzT
               | 
               | On Mon, Oct 12, 2009 at 11:12 AM, Breck Yunits
               | <breck7@gmail.com> wrote:
               | 
               | just curious why you don't have a favicon (or maybe it
               | just doesn't work on my computer)?
               | 
               | - favicon police
               | 
               | ----
               | 
               | Date: Mon, 28 Oct 2019 06:19:24 -1000
               | 
               | Subject: Idea: OpenAI should invest in TabNine which uses
               | GPT-2
               | 
               | From: Breck Yunits <breck7@gmail.com>
               | 
               | To: SArouter@openai.com
               | 
               | The product is one in a million. Hard to code without it
               | now.
               | 
               | But the kid seems overworked and like he's struggling to
               | keep up with demand (https://github.com/zxqfl/TabNine/iss
               | ues/179#issuecomment-547...)
        
               | soheil wrote:
               | wow altman hired jacob bc of your email?
        
               | breck wrote:
               | i have no idea. i've sent sam many emails. that's just
               | one. i'm sure most of my ideas are bad, but I like to
               | pretend that 1 in 10 are a worthwhile tip.
               | 
               | he (or his office/AGI reply bot) always humors me into at
               | least believing he's listening ;)
               | 
               | (he has also always generously provided me with great
               | guidance many times over the years, like when he advised
               | me to take the MSFT offer we got in 2014, when I was on
               | the fence, which turned out to be the right move 110%)
        
           | xyst wrote:
           | I'm not parent comment but have received e-mail from Apple
           | (Tim Cook and Steve Jobs), and T-Mobile (John Legere era).
           | 
           | It wasn't personal emails but rather their assistants. Still
           | a nice touch and issues were always resolved where L1-2
           | support failed.
        
             | alfanick wrote:
             | Years ago, after months of pushback from Apple Authorised
             | Service Provider I decided to write an email to Tim Cook...
             | Got a phone call soon after straight from HQ and my issue
             | was resolved - it's sometimes worth to escalate high up if
             | the situation is absolutely out of company values
        
         | LarsDu88 wrote:
         | You cold e-mail CEOs and get a >70% hitrate? I gotta try this
         | more often.
        
           | breck wrote:
           | I do put try to make them a mix of feedback + entertainment.
           | 
           | Example
           | 
           | To: jeff@amazon.com
           | 
           | subject: The Day the Music Died
           | 
           | I was looking forward to playing my Yamaha Digital Piano that
           | I ordered from Amazon today when I got home from work at "the
           | country club". Instead I'm stuck tapping this UPS "Delivery
           | Attempted" notice and the melodies just aren't coming
           | through.
           | 
           | ?
           | 
           | In the last 6 months I ordered 37 packages from Amazon. I
           | needed to be home for zero.
           | 
           | Why didn't Amazon send me an email, phone call, text, message
           | through Echo, notification through one of my four Amazon
           | iPhone apps, or airdrop from a drone alerting me that I
           | needed to be there for this package?
           | 
           | I also have an Amazon Echo at home so Alexa should have an
           | idea of my schedule and know that the odds of a successful
           | delivery at 4:42pm on a weekday are 1%. Now I'm listening to
           | Alexa play sad songs instead of belting out great new tunes
           | on my Yamaha.
           | 
           | Also, why didn't the UPS driver call or text me when he or
           | she was at my building to ask if it was okay to leave the
           | package? This would have saved them a minimum of 1 trip and I
           | wouldn't have to bet the delivery of my $700 package to a
           | half a cent sticky note stuck to my door being pelted by the
           | Seattle rain.
           | 
           | OK love ya bye
           | 
           | -Breck
        
             | potsandpans wrote:
             | If this is representative of the quality of your emails, I
             | would read every one that you published.
        
             | quesera wrote:
             | This triggers my "don't overwhelm your correspondent"
             | watchdog.
             | 
             | I'm occasionally prone to self-indulgence in written
             | correspondence.
             | 
             | ... (There, I said it.)
             | 
             | I hope that my coworkers are blissfully unaware of this
             | tendency. Sometimes I must write dense things which they
             | must read, because a formal record is required and
             | technology is complicated. But I hope they perceive me as a
             | crisp and clear communicator who makes copious but
             | appropriate use of sentence fragments in bullet point form
             | (not too deeply-nested). With judicious and limited use of
             | humor, and only of the sort that is adequately subtle to be
             | overlooked by any who would not readily accept it.
             | 
             | I would especially hesitate to attempt anything but the
             | most simplifed and direct version of my message in a
             | request for help!
             | 
             | Although I guess when you're emailing a consumer product
             | corp c-suite, you have a greater expectation of patience
             | for customer communications, and of general literacy.
             | 
             | In truth, the exec's mail-tenders are likely relieved to
             | receive anything not written in a hostile tone, and perhaps
             | delighted by anything in complete sentences. All the more
             | so, if they are able to help.
             | 
             | Thank you. May every minor wickedness find its appreciative
             | audience.
        
             | gadders wrote:
             | What was the reply? Give us the gist if you don't want to
             | share the whole thing.
        
               | breck wrote:
               | Yes, they solved it. I forget what they did in that case,
               | but IIRC it was like, that night or early next morning
               | the piano showed up. And I got a phone call from someone
               | in JB's office.
               | 
               | Even last week I had a similar experience:
               | 
               | Date: Fri, 13 Sep 2024 06:24:04 -1000
               | 
               | Subject: the journey of the thermometer
               | 
               | From: Breck Yunits <breck7@gmail.com>
               | 
               | To: jeff@amazon.com
               | 
               | ORDER NUMBER 112-0027370-6957065
               | 
               | Please don't ask me to explain. Look at the shipping
               | history. The package has travelled from Hawaii to
               | California. I am in Hawaii. WTF?? October deliver for an
               | amazon prime 2 day?!!!!
               | 
               | please fix.
               | 
               | thanks lov ya bye!
               | 
               | ------
               | 
               | Within hours I got a voicemail:
               | 
               | "Hi, this is Heidi calling from the Amazon executive
               | customer department calling you regarding to the email
               | you sent to Andy Jesse"
               | 
               | And Amazon identified and fixed the problem and gave me a
               | $30 gift card.
               | 
               | ----
               | 
               | I tell all the startups I invest in: if the CEO of $1T
               | Amazon with 1.6 million employees can intelligently
               | handle receiving constructive customer emails over a $10
               | purchase, why can't you?
        
           | wslh wrote:
           | I have a similar success rate with a few emails to top CEOs
           | in companies such as AMEX, and Toshiba Japan. It is probably
           | that someone else is shadowing them but they acted very
           | quickly with specific issues, and less hierarchical people
           | follow the issues until they were success. Better than
           | support.
        
           | SoftTalker wrote:
           | It's not the CEO replying, it's one of his/her assistants.
        
             | mr_toad wrote:
             | More likely it'll be the PR dept. The CEO's assistants
             | might glance at it.
        
             | breck wrote:
             | hence why I wrote "(or the CEO's office)"
        
           | fn-mote wrote:
           | I check the profile when I read crazy comments like the GP's.
           | It looks like a busy life.
        
           | jongjong wrote:
           | I suppose it depends if your email is relevant to their
           | interests.
           | 
           | My CEO response rate is about 1%. That one time when DHH
           | (creator of Ruby on Rails) responded to my email about my
           | software library 10 years ago. It wasn't even a Ruby library.
           | What a nice guy. A great CEO and engineer as well.
        
             | kirubakaran wrote:
             | I too can add that my in-person interactions with DHH were
             | incredibly pleasant. What an amazing person!
        
           | busterarm wrote:
           | I dunno, man. Valve is one of the most profitable private
           | companies ever and GabeN famously replies to cold emails.
           | 
           | Honestly CEOs (and/or their staff) paying attention to
           | customers is a typical marker of successful companies.
        
         | dekhn wrote:
         | Anne gave us the cold shoulder, too. if you're not in her list
         | of people she wants to talk to, she'll ignore you. Susan was
         | very different- extremely open and caring if you sent her an
         | email when she was VP of Ads.
        
         | Lionga wrote:
         | Hedge Fund Managers hate this one little trick to beat all of
         | their research
        
       | mensetmanusman wrote:
       | "Nearly every baby born in the U.S. has blood drawn in the
       | immediate hours after their birth, allowing the baby to be tested
       | for a panel of potentially life-threatening inherited disorders.
       | This is a vital public health program, enabling early treatment
       | of newborns with genetic disorders; for them, it can be the
       | difference between a healthy life and an early death.
       | 
       | But recent news suggests that police are seeking access to these
       | newborn blood samples in criminal investigations. Such use of
       | this trove of genetic material -- to hunt for evidence that could
       | implicate a child's relative in a crime -- endangers public trust
       | in this vital health program and threatens all Americans' right
       | to genetic privacy."
       | 
       | All of our new babies had heel stick blood drawn, won't the
       | government be the eventual competitor of 23 and me (since
       | Americans don't care too much about privacy).
       | 
       | https://www.aclu.org/news/privacy-technology/police-are-usin...
        
         | LarsDu88 wrote:
         | Not necessarily. Just because the government is collecting
         | everyone's DNA doesn't mean they're gonna create a slick web
         | app for showing you your ancestry results.
         | 
         | That's like asking why the DMV isn't competing with Google for
         | revenue...
        
         | CSMastermind wrote:
         | My most radical political opinion is that we need a right to
         | privacy enshrined in a constitutional amendment.
         | 
         | And it needs to be robust enough to prevent the government from
         | subpoenaing data collected by private companies.
        
           | typeofhuman wrote:
           | The 4th Amendment should already do that.
        
             | tikhonj wrote:
             | I am very much not an expert, but my understanding is that
             | the third-party doctrine[1] means that it (mostly) doesn't.
             | 
             | [1]: https://en.wikipedia.org/wiki/Third-party_doctrine
        
             | sophacles wrote:
             | The traditional favorite game of the supreme court is
             | reducing the bounds of the 4th amendment. At this point its
             | easier to list the things that the 4th protects than it is
             | to list all the exceptions and "well actually not this..."
             | situations the court has carved out.
        
             | cryptonector wrote:
             | Should, but doesn't _as construed_ by the SCOTUS and the
             | appeals courts below them. I think their reading of the 4th
             | Amendment is in fact mostly right, especially as
             | interpreted in the context of 1789. We could use an
             | amendment to strengthen privacy, but it 's hard to write
             | such a thing considering that almost everything we do
             | nowadays is between "somewhat public" and "public".
        
       | hackernewds wrote:
       | Why is this published on their Investor page, against the
       | reigning CEO?
        
         | intunderflow wrote:
         | It's mandatory that they have to disclose this
        
         | LarsDu88 wrote:
         | SEC regulations
        
       | wslh wrote:
       | What is a good alternative to 23andMe that retain
       | confidentiality, and is it enough to use/play with Python
       | packages for genetics
        
         | dangero wrote:
         | Dante Labs
        
           | gruez wrote:
           | I skimmed their website and it doesn't seem like they're
           | promising any sort of confidentiality. Maybe there's
           | something buried in their privacy policy, but you'd think
           | that privacy would be a pretty big selling point?
        
         | neuroelectron wrote:
         | Home lab
        
           | teitoklien wrote:
           | DIY tips please on how to do it
           | 
           | What do I need, centrifuges ?, Electrophoresis gel ?, X-RAY
           | machines,
           | 
           | Or hand held dna scanning devices like these :
           | https://arstechnica.com/science/2018/01/pocket-sized-dna-
           | rea...
           | 
           | ?
        
             | fragmede wrote:
             | https://stackoverflow.blog/2021/12/24/sequencing-your-dna-
             | wi...
             | 
             | ~$800 USB dongle (above article was published in 2021 and
             | the price has gone down) plus consumables.
        
               | LarsDu88 wrote:
               | Nanopore sequencing fidelity was garbage back in 2021.
               | Not sure what it is now.
        
               | chromatin wrote:
               | slightly better, but still best for long read capability,
               | not fidelity
        
         | chewmieser wrote:
         | Nebula might be worth checking out, I've heard it's pretty good
         | but I have not personally used it.
         | 
         | https://nebula.org/whole-genome-sequencing-dna-test/
        
       | marcell wrote:
       | I used to work at 23andMe, AMA
        
         | j_bum wrote:
         | What was your role?
        
           | marcell wrote:
           | Software engineer
        
             | j_bum wrote:
             | Were you working in the bioinformatics pipeline?
        
               | marcell wrote:
               | Kind of, dev ops and big data
        
         | itake wrote:
         | did the employees come out ok equity-wise from the spac merger?
        
           | marcell wrote:
           | I did not, but that's because I joined late and had a high
           | strike price. I also turned down a second market offer to
           | sell at around $15/share. Oops.
           | 
           | Many people sold during internal private liquidity events,
           | and they did well. If you joined early you did well.
        
           | LarsDu88 wrote:
           | Only the ones who cashed out on the private market before the
           | company went public
        
           | exttam40591 wrote:
           | No, generally not. 23andMe only ever did ISOs prior to the
           | SPAC merger, not RSUs, and they had a quite high strike
           | price. There was a 6 month insider lock up against selling,
           | so by the time most of us could sell, the price had tanked.
           | By the time I was able to sell, the share price was so low
           | that only my oldest options from when I started at the
           | company in 2014 were in the money.
           | 
           | I ended up making a few 10s of thousands. Not the 100s it
           | would have taken to compensate for the low pay for all those
           | years. And I probably did better than most by selling what I
           | could when I could. Most people weren't in the money at all.
           | 
           | Maybe if you timed the market perfectly you could have done
           | well. I don't know that anyone did.
        
         | CSDude wrote:
         | did you have access to customer data
        
           | marcell wrote:
           | Yes but I was one of only a handful of people with this
           | access. It was heavily audited. AFAIK no one ever used it
           | inappropriately.
        
           | flanked-evergl wrote:
           | Just for some perspective from outside the US: I work at a
           | bank in a country subject to GDPR. I have access to customer
           | data, as do most people on my team.
        
             | shelled wrote:
             | I worked at a US startup from my world country and that
             | company dealt exclusively with PII (i.e. IDs, face etc) of
             | people, including from the armed forces, of NA and some
             | European countries.
             | 
             | I had access to any data I wanted to see, download on my
             | work laptop (we all worked remotely). I didn't have to ask
             | anyone, I didn't have to justify it, and AFAIK it was not
             | audited. Logged? I don't know, maybe it was. I had sent
             | mail once regarding to a director and SVP and never
             | received even an ack. Oh by the way, everybody had access,
             | not just me. For that no other access type was required
             | either. Company email was sufficient. And IIRC even the
             | stage env. had product data and stage was truly fair game.
             | 
             | No, I did not misuse and used it handful of times for
             | debugging purposes. I doubt anybody did.
        
               | cryptonector wrote:
               | How many people in the startup?
        
         | dgan wrote:
         | Do you have knowledge of sensitive data being sold to third
         | parties?
        
           | marcell wrote:
           | Not directly, afaik they never transferred the data.
           | 
           | However they sold access to the data to a bug pharma company
           | (GSK). This was widely publicized. Not sure if that counts:
           | GSK had some ability to look at the data but didn't have an
           | on premise copy of it.
           | 
           | Also, I worked on the GDPR deletion project. I can attest
           | that they do best effort to delete your data when your
           | request that. At least when I was there, this was the case.
           | One caveat is for coding errors, oversights and bugs.
        
             | LarsDu88 wrote:
             | I had direct knowledge of this. To clarify I believe
             | 23andMe did not give direct access to individual's DNA
             | data.
             | 
             | What 23andMe was selling to GSK was the results of GWAS
             | (Genome Wide Association Study) results, which could be
             | used to generate therapeutic candidates.
             | 
             | GWAS is a sort of rudimentary machine learning algorithm
             | that basically maps a phenotype (like propensity for a
             | particular disease) to a region of DNA. From there the drug
             | company can narrow down candidate genes to attempt to
             | develop specific drugs for.
        
             | filchermcurr wrote:
             | Is the data actually deleted in non-GDPR countries as well?
        
               | cryptonector wrote:
               | How do they confirm where the requestor is?
        
               | marcell wrote:
               | Yes, the same code runs for all customers
        
         | scruple wrote:
         | What is you personal opinion about this news?
        
           | marcell wrote:
           | The company was not very well run so I'm not surprised. Their
           | stock price has tanked over 10x since IPO, and it dropped by
           | half in the employee lockout period after IPO.
        
         | solardev wrote:
         | Where are we at in terms of being able to use genetic info for
         | treatments and lifestyle improvements?
        
           | marcell wrote:
           | I'm not really sure, probably far away. Most of the genomic
           | analysis showed very weak correlations. I was more on
           | software side of things.
        
         | Balgair wrote:
         | Thanks for the AMA.
         | 
         | I want to get my genetic data, but, like obviously I don't want
         | to go through one of these services where they ingest all that
         | data and keep it around forever. Honestly, I'd like to be the
         | only person with access to it and I can destroy it at will.
         | 
         | Tough requirements, I know.
         | 
         | Anyways, do you know of any services that meet those reqs? Any
         | good DIY ideas?
         | 
         | Again, thanks for the AMA
        
           | marcell wrote:
           | I didn't follow competitors too closely, but Color _may_ be
           | what you 're looking for. I don't know if they sell direct to
           | consumer though.
           | 
           | If you use 23andMe, and request data deletion, they will do a
           | best effort to delete the data. It's part of their GDPR
           | requirement. When I was there, I worked on this project and
           | they put a lot of effort into it. A big chunk of engineering
           | org focused GDPR compliance for a month or two. They
           | definitely don't intentionally keep data around if you
           | request deletion.
           | 
           | The one caveat is that data deletion is hard, and its
           | possible that some gets accidentally retained. I left the
           | company over 5 years ago, so I don't know how good their
           | deletion process is now.
           | 
           | One final note: to keep costs low, 23andMe doesn't look at
           | your whole genome. They only look at a handful of "SNPs" in
           | your genome that are known to be significant. If you've heard
           | how we share 99.5% of our DNA with chimpanzees, this is what
           | they're basing this on. They look at the <0.5% of DNA that
           | commonly varies between humans.
           | 
           | The reason I mention this is that, if you're very interested
           | in your DNA sequencing, you may want to opt for a higher cost
           | service that does full genome analysis. I don't know any
           | names but I believe there are some DNA services that do this.
        
         | dehrmann wrote:
         | Was there an internal sense that the business model was flawed?
         | You can only sell so many DNA tests to people, and the pharma
         | research angle always felt like more of a pipe dream than a
         | viable business.
        
           | marcell wrote:
           | The company bet heavily on pharma/genomics, and it was a bad
           | bet.
           | 
           | When I was there, people were pretty confident in this bet.
           | They had just signed a huge deal with GSK, so it seemed to be
           | going well. There wasn't widespread dissent at the time
           | (~2016-2017). I imagine its different now that the stock
           | price has crashed over 10x.
           | 
           | The company did follow Ancestry.com pretty closely. Ancestry
           | did _not_ bet heavily on genomics. Instead, they bet heavily
           | on a subscription model and focused more on consumer interest
           | in their ancestors. This has worked out a lot better for them
           | than 23andMe.
           | 
           | FWIW, I agree it's obvious in retrospect that pharma was a
           | bad bet. Leadership should have made better decisions.
        
       | dvh wrote:
       | There is absolutely no reason for these companies to collect your
       | PII whatsoever. You should go to nearest pharmacy and buy sterile
       | swab, swab yourself and write long random number on it and send
       | it. Once a month company publishes one giant zip with all the
       | monthly result where you find your file by that random number you
       | wrote.
        
         | ben_w wrote:
         | > write long random number on it
         | 
         | Human brains when generating 'random' numbers:
         | https://xkcd.com/221/
         | 
         | > Once a month company publishes one giant zip with all the
         | monthly result where you find your file by that random number
         | you wrote.
         | 
         | Given how much of our appearance is due to genetics, that's
         | basically all the harm with none of the convenience.
        
           | zahlman wrote:
           | >Human brains when generating 'random' numbers
           | 
           | Fortunately, contemporary humans have access to computers,
           | which can generate random numbers for them free of charge.
           | 
           | >Given how much of our appearance is due to genetics, that's
           | basically all the harm
           | 
           | I can't fathom your concept of "harm"; and neither, I think,
           | would any prospective customer of this service.
        
             | ben_w wrote:
             | > I can't fathom your concept of "harm"; and neither, I
             | think, would any prospective customer of this service.
             | 
             | I'm fairly relaxed about my medical history, but it's
             | really obvious to me that I'm weird in being relaxed.
             | 
             | Despite my relaxed attitude, it's still fairly obvious that
             | this lists every genetic condition*, which in turn
             | obviously going to be relevant to any health insurance
             | provider that isn't banned from using it.
             | 
             | Monetary damages are one of the easiest ones to quantify,
             | from what I hear.
             | 
             | * even those that have not _yet_ had the relevant genes
             | discovered, because statistical methods need a larger
             | population
        
             | gklitz wrote:
             | What? "I'm worried my genetic sequence will be leaked and
             | abused" turns into "why not just have the company leak the
             | genetic sequences of everyone every month" and you can't
             | see the harm?
             | 
             | At this point we practically have a single search engine
             | that'll take you genetic sequence aa input and return your
             | face, you entire family tree, your current job and address
             | and what you do in your free time.
        
         | stavros wrote:
         | Or just create an account with a username and password and get
         | the results there, like every other company does.
        
           | psychlops wrote:
           | How would that avoid PII? One assumes there would need to be
           | an email address to recover that account, and that would
           | likely link to every single detail about the owner.
        
             | gklitz wrote:
             | If "the account" is just a random number, then what is
             | there to recover?
        
               | cryptonector wrote:
               | The IPs you access the site from.
        
             | stavros wrote:
             | Throwaway email address?
        
         | LatteLazy wrote:
         | This fixes the issue with leaks. But it creates a much worse
         | issue: anyone can now sequence anyone else's DNA with zero
         | oversight or privacy controls.
         | 
         | The film Gattaca covers how this could lead to a sort of night
         | are society pretty well, I highly recommend it.
         | 
         | It also makes it much much harder to use the data for clinical
         | research.
        
           | gizmondo wrote:
           | What prevents anyone from sequencing anyone else's DNA with
           | the current system?
        
             | red-iron-pine wrote:
             | aye. fake emails aren't hard to come across. create a fake
             | username and ID, and then claim the sample is you or your
             | kid.
        
             | duped wrote:
             | Nothing but terms and conditions of the website. That's how
             | Paul Holes identified the Golden State Killer, he created a
             | fake profile and sent in the DNA from a crime scene and
             | worked backwards from the results to find a suspect.
        
           | psychlops wrote:
           | Out of curiosity, how is this "much worse" than a breached
           | honeypot of DNA information?
        
           | nytesky wrote:
           | Great movie and I didn't realize the title was composed of a
           | nucleic acid sequence until like the 2020s!
        
           | tylervigen wrote:
           | OK, you send the company two random numbers. One an ID, and
           | the other a unique encryption key to encrypt the results.
        
         | gklitz wrote:
         | Unless you are suggesting they publish the most PII there is,
         | you should propably specify that the data they should publish
         | should be aggregated non-identifying information next to the
         | number, not the actual DNa strings.
        
         | TrainedMonkey wrote:
         | Your genetic data is probably most accurate / valuable PII
         | there is. Assuming multiple relatives use the service and at
         | least one of them leaks online identity the whole jig is up.
         | 
         | So the issue is not tying it to your online identity, but
         | rather them keeping a resource which becomes more valuable as
         | the time goes on. So why is that an issue... most obviously
         | because of genetic predisposition. There is always a temptation
         | to sell diseases you are predisposed to insurers (and maybe
         | employers... ugh). After that you can imagine someone figuring
         | that genetics affects any number of things (sugar / weight /
         | addiction) and sell that to advertisers...
        
         | halyconWays wrote:
         | Are you kidding? The CIA would never fund that and if such a
         | company existed, the founder would probably end up going for a
         | 130 MPH drive at 2 AM and getting in a crash that burned so hot
         | nothing but ash remained.
        
       | matrix87 wrote:
       | Something I just remembered about this company: after a data
       | breach, they tried retroactively changing ToS to shield from
       | lawsuits
       | 
       | Frankly I find this lack of accountability utterly repulsive.
       | Anything this leadership touches is poison to me
       | 
       | > Through a mechanism called acceptance by silence or inaction,
       | 23andMe stipulated that customers must explicitly tell the
       | company they disagree with the new terms within 30 days of being
       | notified of the changes or they will be locked into the terms
       | automatically.
       | 
       | > After the attack, hackers published around 1 million data
       | points about users with Ashkenazi Jewish heritage and information
       | about more than 300,000 users with Chinese heritage.
       | 
       | https://www.axios.com/2023/12/07/23andme-terms-of-service-up...
        
       | yard2010 wrote:
       | Bullshit translation:
       | 
       | We quit. You didn't give us a real offer, so we're out. We still
       | believe in the company, but you have too much control, so we're
       | leaving to avoid a fight. We did our best, but it's time to go.
        
         | xbar wrote:
         | I suspect it goes further.
         | 
         | "You are a liar and we cannot further risk our reputations on
         | your dishonesty."
        
       | cromulent wrote:
       | Some background from Freakonomics a few months ago:
       | 
       | https://freakonomics.com/podcast/why-is-23andme-going-under-...
        
       | luxpir wrote:
       | A little trivia: since the recent 23andMe breach, the desci
       | project genomesdao has launched a new service that allows 23andMe
       | data exports to be imported into their platform. They then
       | attract pharmaceuticals to make specific requests and share the
       | profit from the requests. They'll explain it better on the site!
       | They've been around since at least 2018, have won recognised
       | innovation awards and is run by scientists, so not your typical
       | crypto project.
       | 
       | Disclaimer: 23andMe customer and genomesdao holder.
        
       | aanet wrote:
       | This would make for a great case study in corporate governance.
       | 
       | I hope someone is writing a book on _Corporate Governance in
       | Silicon Valley_, and include stories from, say, 23andMe, OpenAI,
       | WeWork, Uber, and tons more. I'd pay $$ to read 'em all in one
       | place.
       | 
       | /sarc
        
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