[HN Gopher] Decommissioning my first commercial product
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       Decommissioning my first commercial product
        
       Author : elawler24
       Score  : 43 points
       Date   : 2024-09-04 17:34 UTC (3 days ago)
        
 (HTM) web link (binarysolo.blog)
 (TXT) w3m dump (binarysolo.blog)
        
       | codazoda wrote:
       | > It was also targetted at non-technical people and as an indie
       | developer, it's very difficult to reach that market.
       | 
       | I found this comment interesting. I haven't had any success, not
       | for lack of trying, but it seems like most advice I've heard is
       | that technical users are hard to sell to.
        
         | hermitcrab wrote:
         | Programmers are famously hard to sell software to. Because:
         | 
         | a) They think they could do it themself in a weekend. Even
         | though it took you 5 person years of work.
         | 
         | b) They are used to using lot of free and opensource software
         | and don't expect to pay for software.
         | 
         | Other technical users (chemical engineers, civil engineers etc)
         | are probably easier to sell to. But I don't have any data to
         | back that up.
        
           | Buttons840 wrote:
           | Or:
           | 
           | c) They don't trust that the tool will be around for a long
           | time
        
             | ianlevesque wrote:
             | This is absolutely a thing in 2024. Or less drastically the
             | many examples of a development team being cut, further
             | development being sporadic and bug prone, and a detached
             | and patronizing ticket system for support instituted.
        
             | hermitcrab wrote:
             | That is definitely an issue for web software. Less so for
             | desktop software. The software I wrote in 2005 still runs
             | (the licence is perpetual), if you can find an old enough
             | version of Windows.
        
           | marcosdumay wrote:
           | Civil engineers won't buy from small companies because they
           | don't think you'll be around for long. And then when you sell
           | to Autodesk because nobody is really buying, they will buy
           | and complain forever about the Autodesk price gouging.
        
           | senkora wrote:
           | There's sometimes some truth to the "I could do it in a
           | weekend" thing (hear me out!).
           | 
           | I think it is often true that 1) a talented programmer 2) can
           | solve their own specific use case 3) in a janky way that is
           | only usable to them, in a weekend.
           | 
           | That's very far off from a product, but is enough for the
           | programmer to not become a customer.
        
             | hermitcrab wrote:
             | Yes. But the janky solution they thought they could do in
             | an hour takes 10 hours, and, in retrospect, they would
             | probably still have been better buying the software. ;0)
        
             | mistrial9 wrote:
             | there was a famous psych test from the early 90s when some
             | social scientists were studying the new breeds of coders.
             | They did a few of them including one where a programming
             | task of ordinary complexity was assigned.. the programmer
             | was asked for an estimate of the time to solve it, then
             | they solved it. IIR a preponderance of results were an
             | estimate of "30 minutes or so" and then the actual wall
             | clock time to a solution was closer to two hours.. many
             | times.
             | 
             | Analysis was that the engrossing and engaging activity of
             | coding directly warped the time-sense of the coder, as a
             | regular phenomenon.
             | 
             | As an aside another test at that time was comparing the
             | production results of someone using a mouse-driven
             | interface versus someone using a keyboard only. The
             | keyboard-only users repeatedly claimed to be faster than
             | any mouse-user, but the timed tests were the opposite, by a
             | large margin.
        
               | randomlurking wrote:
               | Really interesting. I always put bad estimates down to
               | individual biases, not something more systematic. I'd be
               | really curious to see if this also is true for bigger
               | tasks and whether it changed over time (at least for me I
               | can honestly say it didn't), small insights like there
               | might reduce friction when working within a team or with
               | narrow deadlines
        
               | Modified3019 wrote:
               | As a child, I quickly learned to multiply any of my
               | father's task time estimates by at least 3.
               | 
               | Unfortunately he had anger issues at the time, so it was
               | a constant cycle of "do this thing, your taking too long,
               | I'm adult throwing a rage tantrum at kids, repeat".
        
         | sethhochberg wrote:
         | I read that more as saying the technical author had trouble
         | selling to a nontechnical audience because they found them hard
         | to relate to, rather than the traditional wisdom that technical
         | people in general are a tough audience for anybody
        
       | bruce511 wrote:
       | >> I find that focusing on the process instead of the outcome not
       | only removes the pressure of chasing success, it also just makes
       | it more fun. Whether this translates to any commercial success
       | remains to be seen, but hey, fun is good!
       | 
       | This is important. All businesses should understand what their
       | goals are, and should make decisions that serve their goals.
       | 
       | And it's very important to understand that there are different
       | goals, and hence that there are different companies doing things
       | in different ways.
       | 
       | One person's experience in one kind of company can lead to the
       | conclusion that all companies behave like that. Which is untrue.
       | 
       | If the goal is to have fun, then make decisions that lead to fun.
       | 
       | However if the goal is to make a living, then make decisions that
       | lead to income. Unfortunately most of those decisions will lead
       | to not-fun.
       | 
       | Developing a software business, with paying customers, able to
       | pay salaries, becoming sustainable, means mostly doing business
       | things not software things. And in most cases building software
       | does not lead to success. It is necessary, but not sufficient.
       | 
       | Most business (financial) success comes through the other bits.
       | Marketing. Sales. Support. Documentation. Invoicing. Accounting.
       | Etc.
       | 
       | Having fun is good. But it's ideal if that's not your day job and
       | you can afford not to rely on it for income.
        
       | mrbluecoat wrote:
       | Did you open source it after calling it quits? You never know
       | when someone might feel inspired to breathe new life into the
       | project.
        
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