[HN Gopher] Launch HN: Arva AI (YC S24) - AI agents for instant ...
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Launch HN: Arva AI (YC S24) - AI agents for instant global KYB
onboarding
Hi HN! We're Rhim and Oli, and we're building Arva AI
(https://arva-ai.com). Arva uses an AI agent to automate the manual
verification that every banking/fintech does when they get a new
business customer. This is called "Know Your Business" compliance
(KYB for short) and it's a royal pain. There's a demo video here:
https://www.arva-ai.com/loom , and if you're curious to try it out
for yourself, you can onboard onto 'Arva Bank' and see what happens
when you upload some fake documents: https://platform.arva-
ai.com/demo (but please don't upload any sensitive documents!)
What's all this about? When a business onboards onto a bank or
fintech (i.e. applies to be a customer), a human analyst has to
conduct extensive manual verification a lot of the time. This
causes long onboarding times, and there are huge costs in
maintaining compliance teams and in fixing mistakes--because human
analysts often deviate from procedure. I (Rhim) formerly led the
FinCrime product team at Revolut Business. There were hundreds (!)
of KYB analysts conducting tens of thousands of manual reviews per
day! Turns out this is the same across pretty much all fintechs in
all jurisdictions around the world, and it's a problem that can now
largely be solved by a combination of AI, data and business logic.
Most of the manual verification work falls into three categories:
document verification (e.g. articles of incorporation); figuring
out the business activities (e.g. does the business do things that
are allowed); and communication with the customer (to make sure
they provide the correct pieces of information). Handling all of
this for a customer is time consuming. It leads to huge compliance
overheads from having a manual team, which can also often make
scaling very difficult. Days of back-and-forth over email with
customers creates a terrible experience, leading to drop off and
hence revenue loss. In fact, in the US, slow customer onboarding
costs fintechs $10B annually in lost revenue (Finergo's annual
report, see bottom)! The interesting thing is that this domain is
so highly structured and formalized that it turns out to be a good
match for the current generation of AI tools. Enter Arva AI. We've
built a highly compliant AI agent that instantly handles all
low/medium risk manual KYB work in real-time as a customer is
onboarding, cutting reviews to seconds and ops spend by 80%. Arva
AI's agent can operate globally and can either be used as
standalone KYB agent, or layered into already implemented
compliance stacks. We focus on reviewing documentation, websites
and social profiles in realtime and then communicating with the
customer so that they can rectify bad information whilst they're in
the onboarding flow. Check out (https://www.arva-ai.com/loom) for
an overview and try it out yourself if you want, at
https://platform.arva-ai.com/demo. We'd love your feedback,
especially if you're connected to the fintech space, and we look
forward to everyone's comments!
https://resources.fenergo.com/newsroom/poor-customer-experie...
Author : rhimshah
Score : 11 points
Date : 2024-08-22 16:28 UTC (31 minutes ago)
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(page generated 2024-08-22 17:00 UTC)