[HN Gopher] Dear Roku, you ruined my TV
       ___________________________________________________________________
        
       Dear Roku, you ruined my TV
        
       Author : some-guy
       Score  : 132 points
       Date   : 2024-07-08 19:12 UTC (3 hours ago)
        
 (HTM) web link (www.theverge.com)
 (TXT) w3m dump (www.theverge.com)
        
       | ChrisArchitect wrote:
       | [dupe]
       | 
       | Discussion: https://news.ycombinator.com/item?id=40879492
        
       | karmakaze wrote:
       | I don't know what this looks like but I probably hate it. It's
       | like the frame interpolation that some TVs had to generate 120p
       | frames from 60p. I actually prefer the original 24p (or 24p
       | double-exposed to 48 like cinema projectors do) for films.
       | 
       | What really bugs me are the "Remastered" versions of songs on
       | Spotify that sound like they were produced with today's audience
       | in mind and doesn't sound like the original recording of the
       | time, which has way more character and inherent texture by the
       | artists _without the soulless robo-producer repaint job_. That
       | would all be fine, except that they _remove the original_ non-
       | Remastered versions.
        
         | pimeys wrote:
         | For the second part, 100%. I started years ago already
         | collecting my own flac files, and I'm quite careful on picking
         | the best mastering if possible. In 2024, finally, some of the
         | latest remasters are great (like the new Steely Dans from
         | Bernie Grundman). But between 2000-2015 or something a remaster
         | of an album was usually just compressed to the maximum and made
         | very _loud_.
         | 
         | For some of my favorite albums I have multiple masters
         | available, because they can be very different how they sound
         | and sometimes I can't choose the best one.
         | 
         | Oh, and for most of the people none of this really matters...
        
           | m348e912 wrote:
           | Where do you find masters? I only know of stems ripped from
           | games like Rock Band.
        
             | bloomingeek wrote:
             | Mp3Caprice
        
               | m348e912 wrote:
               | The site seems to sell high quality 320kpbs mp3s but as
               | far as I can tell none of them are seperate multi-channel
               | recordings (aka masters)
        
             | pimeys wrote:
             | There is nothing official available. There may or may not
             | be services in the internet that meticulously archive every
             | possible master and of course you can go to discogs to buy
             | a physical copy of a certain version of the album if
             | somebody still has it.
             | 
             | This is for me over two decades of hard work and deep
             | interest into music. I highly value my collection.
        
           | mrob wrote:
           | Earache Records released several remasters of classic metal
           | albums with increased dynamic range:
           | 
           | https://bandcamp.com/search?q=full+dynamic+range&item_type=a.
           | ..
           | 
           | (also finds some other high dynamic range albums)
        
         | neuralRiot wrote:
         | > I don't know what this looks like but I probably hate it.
         | 
         | A simple description would be: It makes film movies look like
         | direct-to-video productions, so basically everything looks like
         | a soap opera. Horrible indeed.
        
           | kstrauser wrote:
           | I've even commonly heard it referred to as "soap opera mode".
        
         | vundercind wrote:
         | Real film does have (effectively--the aperture's closed half
         | the time so you don't see a smear of moving film) a blacked out
         | every-other-frame which makes the perceived motion smoother
         | (some digital projectors can replicate this, though it halves
         | the effective brightness so you need a _really_ bright one for
         | it to work ok) but yeah, I'd take a little judder over faked
         | digital smoothing. It looks awful.
         | 
         | [edit] I just mean that an actual film projector does achieve
         | smoother motion than most TVs displaying 24 fps the best they
         | can "naturally", but a TV's natural best is still far better
         | than the alternative of alien-looking digital motion smoothing.
        
         | xur17 wrote:
         | > It's like the frame interpolation that some TVs had to
         | generate 120p frames from 60p. I actually prefer the original
         | 24p (or 24p double-exposed to 48 like cinema projectors do) for
         | films.
         | 
         | I realize that I might just be the exception here, but I
         | honestly really like it.
        
           | kstrauser wrote:
           | I'm glad other systems offer it as an option for people who
           | enjoy it. I can't fathom the decision process that
           | permanently enabled it for everyone.
        
             | adamomada wrote:
             | They made the feature, they're gonna enable it or nobody
             | would use it and it would have been a waste of time making
             | 
             | You're really gonna hate the fact that 99% of people think
             | this is what stuff on their digital television is supposed
             | to look like.
             | 
             | (Which is exactly why Roku did it)
        
               | kstrauser wrote:
               | That's just not true. My non-Roku TV has this as an
               | option alongside dozens of others I can turn on and off.
               | 
               | I'm gonna need to see some data on that. The nearly
               | universally description I hear from regular, non-techie
               | people is "my TV started looking weird", especially when
               | they're watching content they're familiar with. If a
               | brand new movie or show looked like this and that's the
               | only way I'd ever seen it, fine, so be it. I remember
               | seeing "Raiders of the Lost Ark" in soap opera mode on
               | our then-new TV and thinking "WTF is this and how do I
               | turn it off?". That's _not_ what Indiana Jones movies are
               | supposed to look like.
        
               | adamomada wrote:
               | > I'm gonna need to see some data on that.
               | 
               | It's enabled by default on all smart TVs. Q.E.D.
        
               | romwell wrote:
               | Which is why Roku decided to _take away the option to
               | disable it_ for people who understand and notice the
               | effect and actively _don 't want it_?
               | 
               | Pardon me, it makes zero sense at all.
        
               | olyjohn wrote:
               | If you have to force people to turn it on, maybe it sucks
               | and you shouldn't waste your time developing it.
        
           | t0mas88 wrote:
           | Same for me. I can't stand watching sports with fast motion
           | or large panning scenes on a low refresh rate screen.
           | 
           | But agree with the post above that 24p double exposed is even
           | better. Smooth and no artefacts. Luckily that's an option
           | Sony TVs have by default if you pick cinema mode.
        
             | adamomada wrote:
             | For sports it's the one and only time I enjoy 60 Hz
             | content, to the point that 25/30 feeds look like garbage. I
             | mainly watch footer and hockey, slower sports it might not
             | look so bad.
        
         | hedora wrote:
         | I got an Apple TV 4K a while back to replace my Roku.
         | 
         | It sets my ancient sony 1080p TV to 24 fps when playing back 24
         | fps content.
         | 
         | On top of that, it let me recalibrate the colors using my
         | iPhone camera.
         | 
         | Anyway, I bought it to reduce ad tracking, and was pleasantly
         | surprised that it was roughly equivalent to buying a new TV.
        
           | longtimelistnr wrote:
           | Yes that is my favorite part of the apple tv as well, that it
           | adjusts output to the source frames and resolution. As long
           | as you have a good looking panel with nice color you'll never
           | need to get rid of it. 1080 can really look gorgeous even
           | with everything today being 4k
        
             | lherron wrote:
             | My 2013 Panasonic plasma is still going strong with AppleTV
             | as the primary input source.
        
         | christkv wrote:
         | The loudness war has ruined a lot of music on streaming
         | services for me. Remasters where you lose the ability to
         | distinguish instruments. No way to listen to the original
         | version.
         | 
         | https://en.wikipedia.org/wiki/Loudness_war
         | 
         | So it's back to digging out and ripping my old cds.
        
         | MarkLowenstein wrote:
         | It makes things in the foreground have very sharp edges and
         | _seem_ brighter than the things in the background. They call it
         | "soap opera effect" because it reminds you of the way those
         | sets and people are lit.
         | 
         | But also--never seemingly noticed--the technology leads to very
         | crisp changes in direction of the camera panning. So you see a
         | very smooth pan, stopping with no deceleration period, and then
         | a quick new pan in a different direction, with no acceleration.
         | It's disorienting and makes everything look fake. IMO this is
         | the most annoying part, but it's hard to identify and
         | articulate.
        
         | K7PJP wrote:
         | > What really bugs me are the "Remastered" versions of songs on
         | Spotify that sound like ... [a] soulless robo-producer repaint
         | job.
         | 
         | Spotify serves up a _stereo_ version of The Flamingos ' "I Only
         | Have Eyes for You" that completely destroys the atmosphere of
         | the song. It's nearly criminal.
        
         | RichardCA wrote:
         | If you can get your hands on a CD and rip it to FLAC that's the
         | way to go.
         | 
         | When the CD format first took hold in the early/mid 80's, it
         | was common for the record labels to push out CD's that were
         | just a straight digital transfers of the original analog
         | mastering that was used to create the vinyl LP.
         | 
         | Now we're here 40 years later, and you can find those CD's on
         | Ebay and rip them using a program like foobar2000, and the
         | result is basically flawless (for common playback use cases,
         | I'm not making the audiophile argument). I'm also impressed
         | that the 80's and 90's era CD's are not going bad on me.
        
       | bigjimmyk3 wrote:
       | Earlier this year my roku-enabled TV started showing some new
       | Terms Of Service, and it wouldn't let me watch anything unless I
       | agreed to them.
       | 
       | ...or unplugged it from the network.
       | 
       | Now, it sounds like they may have done me a favor.
        
         | ncallaway wrote:
         | The fine print of that TOS allowed you to opt out if you mailed
         | a letter to a specific legal department at Roku within a
         | certain time frame.
         | 
         | Also, that should be a crime.
        
           | bloomingeek wrote:
           | Yes! Because they are treating you as if you don't own _your_
           | TV.
        
       | HenryBemis wrote:
       | "If it ain't broke, don't fix/update it."
       | 
       | That's my moto. Apart from Firefox, my banking apps and Signal, I
       | don't update anything, ever. Not the TV, not the media-box,
       | nothing. Eventually it leads to tragedy and discomfort.
       | 
       | Sometimes I custom update my Win machines for Security patches,
       | but anything that has to do with usability, UI, function, etc. I
       | leave it as is. (I firewall all my apps in my machine anyway).
        
         | criddell wrote:
         | Not a problem if you buy a Sony Bravia TV. I bought one and it
         | only took a little over a year before they stopped shipping
         | updates to it.
        
         | recursive wrote:
         | I don't even give my TV the wifi password. I'm paranoid that
         | it's going to update something without my consent. I fear the
         | day they come with cellular modems and bypass the wifi
         | entirely.
        
           | criddell wrote:
           | I used to worry about cellular modems, but now I think it
           | will be just plain old wifi they use. There's Comcast
           | Xfinity, Amazon Sidewalk, and probably other companies that
           | turn their device into a communal wifi hotspot.
        
           | rolph wrote:
           | HDMI can be used to move tcp/ip packets [HEC], all it takes
           | is one media device with connectivity, and a firmware that
           | provides tunneling capability, and your TV will leak over the
           | HDMI connector.
           | 
           | one pin [pin14] on the HDMI connector allows this to happen;
           | disable it and that problem wont exist until specs &
           | standards revision happens.
           | 
           | https://en.wikipedia.org/wiki/HDMI
        
             | hagbard_c wrote:
             | That is why you connect it to a source which does not have
             | direct internet access. Use an adversarial mindset when
             | dealing with commercial services, they _are_ out to get you
             | after all.
        
           | thebruce87m wrote:
           | Cellular modems and passwords? No need, it will just connect
           | automatically to some mesh network outwith your control:
           | https://www.wired.com/story/how-amazon-sidewalk-works/
        
         | voiceblue wrote:
         | I wish that had been my motto earlier. I bought a resin 3d
         | printer off craigslist in perfect working condition, tried to
         | update the firmware (for no good reason), and ended up promptly
         | bricking the thing. I got it fixed in the end, but it was a
         | huge unnecessary waste of time and energy.
         | 
         | More recently, I updated my Vision Pro to the OS beta, which
         | broke my ability to open files off my NAS. That, too, is fixed
         | now...but again, I should've just left well enough alone.
        
       | knowaveragejoe wrote:
       | I have a TCL with what I assume is Roku TV, and I'll never
       | connect it to the internet for this exact purpose.
        
       | Zaskoda wrote:
       | My next TV purchase will be a dumb TV.
        
         | x3n0ph3n3 wrote:
         | Good luck finding one, but this has nothing to do with Smart
         | TVs, and everything to do with what you hook up to a TV.
        
           | partdavid wrote:
           | I'm not sure what you mean by this, but the device the story
           | is complaining about is a TV, not a Roku device.
           | 
           | > On June 6th, my TCL TV's Roku OS was updated to version
           | 13.0.0.
        
           | azinman2 wrote:
           | Disable wifi on the TV and use an AppleTV.
        
             | hagbard_c wrote:
             | Better still, use Kodi or Jellyfin on whatever you have
             | lying around - Kodi works fine on a Raspberry Pi 3 - so
             | you're not swapping one spy for the other.
        
         | saulrh wrote:
         | You can put any android TV into dumb mode ("Basic TV") during
         | setup, which disables many-most of the smart features without
         | affecting core display functionality:
         | https://support.google.com/googletv/answer/10408998?hl=en.
        
           | mikenew wrote:
           | You're still greeted by a full-page ad on the main menu. But
           | yes; it is better.
        
             | Animats wrote:
             | > You're still greeted by a full-page ad on the main menu.
             | 
             | The same ad every time, or is it still phoning home for new
             | ads?
        
             | hagbard_c wrote:
             | Tell me, mr. Ad-man, what good is an ad network... without
             | an internet connection?
             | 
             | I recently got my hands on a "smart TV" for free because
             | the power supply was broken and the replacement the owner
             | had bought did not work. That turned out to be due to the
             | fact that he bought the wrong board so I used parts from
             | both boards to create a working power supply and there I
             | was with a working "TCL 50DP660", this turned out to be a
             | 50" 4K Android TV. Whatever I do with it, it won't get an
             | unfettered internet connection just like all other 'smart'
             | things around here. They live on their own private network
             | where they only get to see what I allow them to see, i.e.
             | my own media services and whatever proxy service I provide
             | to the outside world. No auto-update, no ads, no nothing.
             | 
             | In _Cocaine_ [1] Dillinger spells  "New York" as 'a knife,
             | a fork, a bottle and a cork'. Here we spell the 'New Net'
             | as 'a wall, a block, a proxy and a lock'
             | 
             | [1] https://www.youtube.com/watch?v=J9JLen8TTJg
        
           | AdmiralAsshat wrote:
           | This definitely looks like what I'll use when I buy my next
           | TV. I'll then just run everything through a set-top box like
           | an NVIDIA Shield or my PS4/PS5.
        
         | swechsler wrote:
         | Smart TVs are cheaper. As already mentioned in another
         | response, just use a smart TV in dumb mode. You get the
         | streaming providers to subsidize your purchase without you
         | giving them any money.
        
         | bloomingeek wrote:
         | Dumb TVs are getting harder to find. It would be easier to
         | login on your router and deny access to your smart TV.
        
           | plasticeagle wrote:
           | Not plugging your TV into the network also works quite well.
        
             | treprinum wrote:
             | 5G service channel says otherwise.
        
               | adamomada wrote:
               | Are there TVs with it out now, or is it still Coming
               | Soon?
        
               | hagbard_c wrote:
               | If there are devices around with cellular data access
               | which do not require subscriptions that sounds like
               | something which would be ripe for, shall we say,
               | alternative use cases. Are there? I have not seen these
               | yet but that does not mean much. I do know that if I ever
               | get my hands on one the supplier will rue the day they
               | decided to add a surreptitious data exfiltration channel
               | to their products.
        
         | IshKebab wrote:
         | Unlikely. They don't really exist any more, at least not for a
         | price you will be willing to pay.
        
       | ryandrake wrote:
       | > Not long after the update rolled out, other Roku TV owners
       | (mainly TCL, but Hisense, too) began posting about the issue in
       | Roku's community forum and on Reddit. Since I work at The Verge,
       | I told our team about my issue. We reached out to Roku for
       | comment and got no response. We wrote about the problem.
       | Commenters on that post agreed: it sucks. Still, there was radio
       | silence from Roku.
       | 
       | They're probably working on some slimy PR excuse for why they
       | feel the need to force-feed you an unwanted feature, how it's
       | actually for your own good, and subtly insult you for not liking
       | it. That seems to be the standard pattern for when a tech company
       | arrogantly pushes a feature that people don't want or like and
       | provides no way to turn it off.
        
         | Root_Denied wrote:
         | Another excerpt from the article that is worth pointing out:
         | 
         | > What you probably should avoid is weeks of customers flagging
         | the same issue with no meaningful feedback or updates. Possibly
         | even more important, your support infrastructure shouldn't be
         | difficult to navigate or have their own bugs that hinder their
         | use. In this case, there's both.
         | 
         | This is probably an intentional design choice - make it as
         | difficult as possible to report any kind of issue, thus cutting
         | down the number of issues that actually get reported and
         | reducing the number of support staff needed.
         | 
         | The point where I would have given a giant corporation the
         | benefit of the doubt that this was not intention is long past.
        
       | sandworm101 wrote:
       | Lol, _my_ TV. That thing on your wall, that thing you paid
       | thousands for, is controlled by the software. You don 't own that
       | software. It is owned and controlled by other people. You have
       | paid for a service, that service being the privilege of calling
       | yourself _owner_ of a thing. Your privileges are temporary and
       | may be revoked at any time. In the meantime, any perceived
       | changes are for the benefit of those who actually own the
       | software. Any impact of said changes on renters like yourself is
       | very much secondary.
        
       | bearjaws wrote:
       | This is why I buy my TV and never connect it to the internet.
       | 
       | Between the invasive conversation monitoring and ad spots on the
       | menu, it's much better to buy an Apple TV / Nvidia Shield.
        
         | StanislavPetrov wrote:
         | Nvidia Shield was one of the best purchases I ever made. I also
         | never made the mistake of updating it like the author of the
         | above article. If something works, and does everything you want
         | it to do, you should never "update" it unless it is absolutely
         | necessary. More often than not these "updates" only serve to
         | restrict the device you own or inject more ads and spyware.
        
         | skiexperte wrote:
         | My lg works great. No additional remote, no extra cable.
        
           | bearjaws wrote:
           | LG has opt out monitoring, check your menus for it, it
           | defaults to "on" for several models including $1200 OLEDs
           | 
           | Just wait until earnings line goes down, then they will make
           | pay to play probably.
        
       | diego_sandoval wrote:
       | What would be the downsides of simply buying a big computer
       | monitor instead of a TV? It seems to me like an easy way to avoid
       | all the crapware that comes with Smart TVs.
        
         | 01HNNWZ0MV43FF wrote:
         | It's hard to use a computer comfortably from the couch
        
           | diego_sandoval wrote:
           | That's what Chromecasts and its competitors are for.
           | 
           | You may say that that's the same as a Smart TV, and
           | chromecasts come with their own crapware, but the big
           | advantage is that they're separate devices. The Chromecast
           | has no way to infect your monitor through HDMI.
           | 
           | If the Chromecast or whatever starts misbehaving, you throw
           | it away and replace it with something else. You lost $50
           | instead of the $300+ that your Smart TV costs.
        
             | ianburrell wrote:
             | Large monitors are rare. I found Dell 55" for conference
             | rooms. They don't have the features like HDR. They are
             | expensive, the Dell is $1000, and cheap 55" are $300,
             | decent $500, and good $1000.
             | 
             | For lots of people, the builtin speakers and apps are fine.
             | I also got the impression that TVs have gotten faster and
             | UI are less sluggish. Why spend $50 for Chromecast when TV
             | already has Android TV, and cost $200 cause going in spare
             | room?
             | 
             | Don't have to use the smarts of smart TV. I never use the
             | apps on my TV, it displays HDMI. I could stop applying
             | updates or unplug the Ethernet and it wouldn't change.
        
         | Hamuko wrote:
         | The fact that a big computer monitor is like 32". Any bigger
         | than that and it's going to be much wider than 16:9.
        
         | jwcooper wrote:
         | Mostly cost - a 55" Samsung Odyssey Ark computer monitor is
         | like $1800. You can get a similar TV for 1/2 that price.
        
           | xoxxala wrote:
           | YMMV, but $900 for no crapware is a price I would happily
           | pay. We don't watch TV in our house, so haven't updated it in
           | over a decade, but our next "TV" will be a monitor.
           | 
           | We did purchase a Roku stick a couple years ago, but they
           | wanted credit card info during the set up, which I thought
           | was BS for something that I just wanted to use for our
           | existing streaming apps -- so we never used it.
        
         | StanislavPetrov wrote:
         | Ironically I bought a big TV to use as my computer monitor
         | because it was so much less expensive. Never connected it to
         | the internet or did any sort of "setup" other than setting it
         | to HDMI mode.
        
         | izacus wrote:
         | Most the lack of useful things that come with those TVs like
         | support for eARC and similar technologies.
        
         | adamomada wrote:
         | Depends on your setup, but you won't have any audio without a
         | speaker system
         | 
         | The best way is to get a good smart tv (rtings.com) and do not
         | connect it to your network. Use an Apple TV/Android TV/Fire TV
         | device, it's easier to avoid/disable crap.
        
       | 60secs wrote:
       | Per the law of enshittification, soon only monthly subscribers
       | will gain the ability to disable motion smoothing.
        
       | einarfd wrote:
       | If you live in the right jurisdiction consumer protection laws
       | might be able to force the seller to get this defect fixed or
       | have them take back and refund the tv.
       | 
       | Where I live (Norway), there is a five year warranty on long
       | lived products, which a tv is, and if it breaks during that
       | period, the seller needs to fix or replace the product. Motion
       | smoothing that can't be turned off seems a serious breakage, and
       | if they seller pushes back, you can point out that Tom Cruise and
       | a bunch of other movie luminaries think motion smoothing ruins
       | movies.
       | 
       | Not sure what the rules are with software updates after the tv is
       | out of warranty. But I do suspect the seller would still be in
       | hot water, if the update breaks important functionality.
        
         | paulcole wrote:
         | > Motion smoothing that can't be turned off seems a serious
         | breakage, and if they seller pushes back, you can point out
         | that Tom Cruise and a bunch of other movie luminaries think
         | motion smoothing ruins movies.
         | 
         | Is this the standard in Norway, where the consumer can just
         | call something they personally dislike "serious breakage" and
         | demand their money back? Does this work? Would you actually
         | invoke your Tom Cruise argument and expect that to change
         | anyone's mind?
         | 
         | Or is the culture there just so passive and avoidant that
         | they'll give you your money back just so you go away and stop
         | bothering them?
         | 
         | Whole thing seems wild to me.
        
           | ribosometronome wrote:
           | Fundamentally altering the way the picture is shown without
           | anyway to revert to the original functionality is obviously a
           | severe deviation from how the product was originally sold.
           | It's akin to not having blue anymore.
        
             | paulcole wrote:
             | But it's not akin to not having blue anymore. Not having
             | red anymore is akin to not having blue anymore.
             | 
             | Having the video play in a way you personally dislike is
             | perhaps upsetting to you, but it's a TV and the video still
             | plays.
        
           | madeofpalk wrote:
           | Kind of, yes. Terminology used in Australian consumer law is
           | that devices must be "fit for purpose" and of "acceptable
           | quality", especially in regards to other similar products. A
           | software update changing the product in a significant and
           | negative way after purchase definitely would be grounds for a
           | "remedy".
        
             | paulcole wrote:
             | It's a TV! It plays video. How is that not "fit for
             | purpose" and of "acceptable quality."
             | 
             | Honestly just seems nuts to me for the law to be so vague.
             | 
             | Why don't they just say, "Refund under any circumstance the
             | customer feels inconvenienced and upset" and be done with
             | it?
             | 
             | I find that much more honest and easier to follow than what
             | you're describing.
             | 
             | Caveat emptor and all.
        
               | throwway120385 wrote:
               | I think you're being unreasonable. "Acceptable quality"
               | is whatever a reasonable person accepts an argument for.
               | If Roku doesn't want to run afoul of these laws perhaps
               | they should make these kinds of features optional instead
               | of forcing them on people? I remember back in the day
               | when a software update removed my ability to play FM
               | radio on my phone and that was certainly frustrating for
               | me. I personally continued using the phone but I could
               | see how someone who purchased the phone for that feature
               | would be dismayed at its sudden removal.
               | 
               | The whole point of these laws is to prevent manufacturers
               | from squeezing people by making products that fail early,
               | or that are difficult to use. If you don't understand why
               | this is important then I'd question how much life
               | experience you really have.
        
       | globular-toast wrote:
       | I gave up on TVs. Luckily I watch very little TV anyway so it's
       | no big deal. I remember my friend buying a TV for thousands a few
       | years ago and seeing just how laughably bad the interface was
       | compared to Kodi on a Raspberry Pi 2 that I've been running close
       | to 10 years now. Literally it's been on almost that whole time
       | (just had to replace the power supply once). Not only does it
       | play everything on my NAS, I can stream to it and control it from
       | my phone etc. I never update it because it just continues to
       | work. I use a projector instead of a screen because it's better
       | and thankfully they are still dumb. Oh and a huge sound system.
       | And all of that costs less than that one shitty "smart" TV...
        
       | Waterluvian wrote:
       | I hated my stupid TCL Roku TV so I got a TCL Android TV and it's
       | worse. The terrible incompetence of the team who manages to make
       | a UI that lags out by multiple seconds when trying to cursor to
       | the OFF option is frustrating. But I'm sure it makes their
       | Project Manager overlords happy because it's easy to supply ads
       | to.
       | 
       | If anyone here wants to solve a real problem and get rich doing
       | so: start a company that makes dumb electronics. I'll pay a
       | premium.
        
         | hagbard_c wrote:
         | > start a company that makes dumb electronics. I'll pay a
         | premium.
         | 
         | That'd just make you a useful idiot for those sellers. Better
         | use the thing in whatever 'dumb' mode it offers, never connect
         | it to the internet but only expose it to a restricted local
         | network. That way you don't have problems with auto-updates,
         | you don't get ads, you're not being spied upon, etc. Of course
         | all bets are off if there is an open wifi network around for
         | the thing to connect to but those tend to be rare. There are
         | bakers tales about devices having their own cellular access
         | built-in but I have yet to see proof of something like that -
         | and will abuse the hell out of it when I find it.
        
           | Waterluvian wrote:
           | I've never connected them. They're still terrible. Because
           | they're designed as Android devices and not just fricking
           | TVs.
        
       | cjk wrote:
       | I used to work at Roku (audio team). I left in late 2020, but I
       | know that many of Roku's best and brightest were shitcanned as
       | part of the several rounds of layoffs that happened recently, in
       | an effort to cut costs.
       | 
       | It would not _at all_ surprise me to learn that this was a
       | mistake, and that there's no one left that knows how to fix it.
        
         | tomrod wrote:
         | Geez, add this to the crummy way they've been rolling out no-
         | opt-out "features" and regressions like automatically showing
         | your recently watched series.
         | 
         | Yes, I really _didn't_ want my 7 year old to stream the Walking
         | Dead, thanks for the nightmares Roku!
        
           | olyjohn wrote:
           | Yeah they keep adding garbage to the home screen, and putting
           | it between the things that I actually use. Smells like
           | desperation.
        
       | jes5199 wrote:
       | I'm in a subculture where people mostly don't own televisions (I
       | do watch shows on my laptop, occasionally) but so I have never
       | seen motion smoothing - is there a demo, online, like on youtube
       | or something, that can give me a sense of what you are talking
       | about?
        
         | cm2012 wrote:
         | It looks like a 90s/2000s soap opera, like Days of our Lives. I
         | always turn it off on TVs I use.
        
           | ghewgill wrote:
           | I still don't understand what that means. I've never sat down
           | to watch a soap opera, so I have no idea what they look like.
        
           | jes5199 wrote:
           | I've heard that before and it just sounds so strange - why
           | would interpolated frames on a HDTV remind people of the
           | production values from standard definition televisions?
        
             | recursive wrote:
             | It's the frame rate. People are accustomed to seeing video
             | at ~30fps. But old soap operas were somehow at ~60fps,
             | among other things. I think this motion interpolation thing
             | looks significantly _worse_ than the old soap operas,
             | because the interpolated frames break down when there 's
             | _too much_ movement, which is exactly when they could have
             | the most value, if you believed they had any value
             | proposition at all.
        
         | callerun wrote:
         | Which subculture is this? I also do not own a tv. But I'm not
         | part of any subculture that I know of.
        
           | jes5199 wrote:
           | for lack of a better way to describe it, people who were
           | active on everything.blockstackers.com in the late 1990s
        
         | katerberg wrote:
         | Hard to see in this clip, but it's super annoying:
         | https://www.youtube.com/watch?v=xkSjTgrVa3w
        
       | iamleppert wrote:
       | I hate to break it to you, but you are only a tiny fraction of
       | the users of something like Roku. The software isn't developed
       | for individual users, it's developed according to a product
       | roadmap, which is itself driven by the behavior of the largest
       | and most profitable cohort of users.
       | 
       | If you don't fall into that category, you don't have a choice.
       | Things that may be irritating or upsetting to you, if they make
       | money or drive some number that helps a manager get a promotion
       | internally, you're simply out of luck when it comes to software.
       | 
       | Products aren't built for individual users, they are built for
       | massive collections of users that generate revenue.
        
         | pseudosavant wrote:
         | A ton of people ask me for TV recommendations. Rokus were my
         | goto, but not anymore. I won't buy one.
         | 
         | Their response so far suggests this isn't on accident (it's a
         | feature!) and they won't change it back. I'll probably have to
         | not hook up the internet on my next TV. Use a steaming box
         | instead.
        
         | adamomada wrote:
         | I agree with you and this is why I choose android or android-
         | based streaming devices, in my case Fire TV. There's enough
         | hackability built into android that you can use e.g. tasker or
         | other dedicated macro apps to do just enough customization that
         | it ends up working the way you want. I know I'm the minority
         | and most people don't care or take it for granted how the thing
         | works, but I don't.
         | 
         | In my case I basically would love if Fire TV never did another
         | update, stayed on old Android 9, and just let me use the three
         | or four streaming apps with my custom launcher - I don't want
         | anything else, thanks
        
         | kstrauser wrote:
         | That's a solid point! Much as I gripe about my iPad Pro not
         | doing things I wish it did, Apple still sells a gazillion of
         | them to people who think their vision is better than mine.
         | They're a $3T company by knowing what their customers want.
         | 
         | I'd be tempted to give Roku the same benefit of the doubt
         | except that the person here on HN who says they like motion
         | smoothing is literally the only person I've ever heard of who
         | did. My in-laws are far, far from tech-savvy videophiles. Last
         | time we visited them I had to set their TV to the right aspect
         | ratio. They'd been watching it that way for ages. And when a
         | software update turned on motion smoothing, they called to ask
         | me how to turn it off because they absolutely hated it. These
         | are regular, non-techie people who just want to watch TV and
         | have zero interest in tweaking or tuning a thing. _They are not
         | nit-picky_. If it bothered them so much that they had me fix
         | it, I 've gotta think there are _a lot_ of people who dislike
         | it.
         | 
         | And because of all that, I think this decision is bonkers. It's
         | a hugely polarizing setting. People who like it like it. People
         | who don't tend to absolutely detest it. I can't imagine what
         | advice Roku got that made it seem like a good idea.
        
         | MarkLowenstein wrote:
         | This presumes that a very large fraction of Roku users _asked
         | for_ motion smoothing /soap opera effect. I would be surprised.
         | (1) Most people I've pointed it out to say "I can't tell the
         | difference". (2) None of those people had ever known that this
         | method even existed--even a lot of people on this thread didn't
         | know about it before today. (3) As for profitability, is there
         | a single person in the world who would buy a Roku because it
         | had motion smoothing?
        
       | poikroequ wrote:
       | I used to like my Roku TV. It has a pretty straightforward
       | interface, just tiles of all your apps, and the ads are to the
       | side, out of the way. I love the simple ergonomic remote control.
       | But their actions recently have gotten me looking for a new TV.
       | First the thing with forcing new terms of service on everyone.
       | Now this. My Roku TV has gotten way slower in the past year or
       | so, to the point where many apps are nearly unusable. And I guess
       | they'll be pushing video ads soon.
        
       | rewgs wrote:
       | Does anyone _want_ or _like_ motion smoothing? It's seemingly
       | universally hated by a majority of those who care (myself
       | included), and a minority of those who don't. Why are TV
       | manufacturers so dead-set on shoving it down our throats?
        
         | rightbyte wrote:
         | Maybe it is good for tracking the ball in sports? (Note: A
         | hypothesis. I don't watch sports ...)
        
           | ipsento606 wrote:
           | it's good - or at least, fine - for stuff that you want to
           | look as true-to-life as possible. Sports, nature
           | documentaries, news coverage (if you're into that)
           | 
           | it's absolutely awful for everything else
        
       | bigmattystyles wrote:
       | Can you be a film purist and buy a Roku TV? I mean come on -
       | Snark aside, the mistake was thinking the TV was yours as opposed
       | to an advertising vehicle for its makers to use to extract
       | further value from you. Don't feel bad, I was the victim of the
       | same with the Nvidia Shield. Looking at you Android TV.
        
       | themadturk wrote:
       | We have a Samsung "smart" TV, with smarts not connected to the
       | Internet. We hook it up to a Roku box. When we turn the TV on it
       | splashes a banner encouraging us to connect. It disappears after
       | 15 seconds or so.
       | 
       | I have no problem with the Roku box, but this makes me happy I
       | didn't buy a Roku TV, and that I've never attached the TV itself
       | to the Internet. My next streaming box will be an Apple TV, but
       | as of now I'm in no hurry.
        
       | mikeocool wrote:
       | FWIW I have a TCL Roku TV running 13.0.0 and don't seem to be
       | impacted by this. Motion smoothing is definitely not enabled when
       | watching Hulu/Netflix/HBO.
       | 
       | If I go to picture settings, I see the option for Roku Smart
       | Picture, but it's not enabled.
        
       | pugworthy wrote:
       | The article says...
       | 
       | > If you're someone who doesn't notice motion smoothing or
       | doesn't particularly care about it...
       | 
       | This basically is me.
       | 
       | It then proceeds to describe a number of things that would be
       | blatantly obvious and asks you to imagine if you couldn't turn
       | them off. Yes, if my Kindle's fonts all went 3x size, I'd both
       | notice and probably care.
       | 
       | But this "logic" fails to work with that previously quoted
       | sentence. Yes, I would care about something I noticed or cared
       | about. But why should I care about something I don't notice or
       | don't care about?
        
         | recursive wrote:
         | No one's asking you to care. Some people wouldn't notice
         | tripled text size, even though it's similarly hard for me to
         | imagine.
         | 
         | I usually notice motion interpolation within a second of
         | watching. I also find it to be intolerable.
         | 
         | Maybe people like you can come out ahead on the newly reduced
         | prices on these RokuTV's with recently reduced market value.
        
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