[HN Gopher] Show HN: I am building an open-source incident manag...
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Show HN: I am building an open-source incident management platform
I'm building Incidental, an open-source (MIT license) incident
management platform. I've been working on it for the past couple
of months as a hobby, and now it's at a state where I'm comfortable
sharing it. This is also my first open source project. Features: -
Custom roles - Custom severities - Integrated with Slack - Web
interface Todos: - Custom fields - Custom workflows Website:
https://incidental.dev Github:
https://github.com/incidentalhq/incidental I'd love to hear your
feedback. Thanks!
Author : sanj001
Score : 92 points
Date : 2024-07-08 13:34 UTC (9 hours ago)
(HTM) web link (github.com)
(TXT) w3m dump (github.com)
| matthewcford wrote:
| We've been building same thing hope to share it soon.
| dotancohen wrote:
| Tell us more.
| otabdeveloper4 wrote:
| > Slack
|
| Thanks but no thanks.
| shahahmed wrote:
| curious, is this because you expect something other than Slack
| supported?
| DowagerDave wrote:
| could be worse... Teams cough, cough
| allywilson wrote:
| Different auth options (SAML, OAuth, etc.) would be a nice to
| have. I look forward to the progress on this tool :-)
| novia wrote:
| I love to see it. Thank you for building this. This is a problem
| that's been solved many times over by private companies, and they
| charge other institutions exorbitant fees for the privilege of
| using their software. I hope you can get many companies to put
| skin in the game and contribute towards fixing bugs. It'll be
| cheaper for them in the long run than paying those external
| vendors.
|
| For those of you complaining about the slack integration in the
| comments, you know you can just not connect that, right?
| dewey wrote:
| > I hope you can get many companies to put skin in the game and
| contribute towards fixing bugs. It'll be cheaper for them in
| the long run than paying those external vendors.
|
| This would be a nice world to live in, but unfortunately this
| is very rarely the case as you can see with most open source
| projects that are used in many companies and are underfunded
| and understaffed.
|
| Most bigger companies value saved time of not integrating
| something themselves, liability and having someone else to call
| if something goes wrong higher than saving a few thousand bucks
| a year for some external vendor. Which makes total sense for
| something that's not your core business.
| Rickasaurus wrote:
| My pet feature is good and tight Jira (or ticket manager)
| integration so it opens tickets for the team to put time on,
| maybe even syncs time? Really nicely streamline so the time to
| remediate is tracked as part of the team's work.
| vindex10 wrote:
| I will just share a somewhat similar project:
| https://github.com/netflix/dispatch
|
| Also open source, also Python, also incident management, also
| custom severities (but not as much of custom roles, afaik) :) Has
| some integrations with slack, but not focused on Slack
| particularly.
|
| Can be a good project to learn from as well :)
|
| My relation to it: I only contributed with a couple of pull
| requests there :)
| brunoqc wrote:
| It looks nice. I wish it would support
| prometheus/lokio/grafana.
| synack wrote:
| Use the semantics of the standard Incident Command System.
| Emergency responders have spent decades figuring out the best way
| to organize for these situations. Tech orgs should leverage that
| work.
|
| https://en.wikipedia.org/wiki/Incident_Command_System
|
| https://training.fema.gov/nims/
| joseferben wrote:
| this looks interesting. any first hands experience applying
| this for tech incidents?
| shahahmed wrote:
| this is detailed in the Google SRE book:
| https://sre.google/workbook/incident-response/
| eep_social wrote:
| I have experience applying ICS-style process to incidents and
| have delivered training to ~hundreds of engineers at $job. I
| am partial to this PD doc: https://response.pagerduty.com/tra
| ining/courses/incident_res...
| jbcranshaw wrote:
| Just curious, what's the backstory? What inspired you to work on
| this?
| pinkmuffinere wrote:
| I love your minimal-but-effective splash page! It looks like it
| didn't take too long to build, but it shows what the tool looks
| like and gives a link to waitlist
| nagstler wrote:
| I'm definitely looking forward to this project!
|
| Have you considered how Incidental might integrate with other
| open-source tools?
|
| I'd love to use something like this in my OSS project.
|
| https://github.com/Multiwoven/multiwoven
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