[HN Gopher] 'The big problem is water': UK ebike owners plagued ...
       ___________________________________________________________________
        
       'The big problem is water': UK ebike owners plagued by failing
       motors
        
       Author : zeristor
       Score  : 61 points
       Date   : 2024-06-15 09:11 UTC (13 hours ago)
        
 (HTM) web link (www.theguardian.com)
 (TXT) w3m dump (www.theguardian.com)
        
       | krisoft wrote:
       | From my perspective water is only at best a proximal cause. The
       | big problem is that if the motor needs replacing five times
       | during a two year waranty period that is a lemon and the
       | manufacurer should give back the money one paid for it.
        
         | cqqxo4zV46cp wrote:
         | I'm not sure how this adds any perspective beyond what's said
         | in the article?
        
         | hi-v-rocknroll wrote:
         | It sounds like a Kaabo e-scooter, a Samsung refrigerator, and
         | most consumer electronics and appliances. Designed to fail
         | because parts = $$$.*
         | 
         | * In fairness, Kaabo e-scooters aren't designed, they're thrown
         | together and spaghetti wire is rammed in every crevice without
         | a sensible circuit or terminal diagram.
        
           | TeMPOraL wrote:
           | So out of the list, Kaabo e-scooters seem to be the only ones
           | where the obsolescence is incidental, instead of planned :).
        
       | andrewshadura wrote:
       | Somehow this is not a big deal across the Channel in the
       | Netherlands. Yet another case of the British not learning from
       | the Dutch?
        
         | tbjgolden wrote:
         | Do the same bikes magically not fail and have cheaper
         | replacement motors in the fabled Dutch paradise?
        
           | Kuinox wrote:
           | Well for instance I don't see why an electrical motor would
           | fail on a well designed bike.
        
           | WJW wrote:
           | Who knows about "the same bikes", but yes in general the
           | e-bikes we have over here are quite reliable.
        
           | makingstuffs wrote:
           | As someone living in London and travelling to The Netherlands
           | on a regular basis (intending to migrate), I have to say,
           | pretty much everything from public transport to supermarket
           | design seems of a much, much higher standard than its British
           | equivalent.
           | 
           | Further to that, it generally feels as though the UK is a
           | country massively in decline and this transcends down to the
           | quality of goods which we pass as acceptable.
           | 
           | The bar of quality seems to have exponentially lowered over
           | the past decade and the effects of such are now rearing their
           | head in our day to day life.
        
             | dwb wrote:
             | I was born in England, live in London, have a Dutch
             | partner, and also travel to the Netherlands often enough. I
             | agree completely. They have their problems too (from the
             | political to having to tap out on buses), but the overall
             | level of quality and care seems rather higher. The sense of
             | decline and disengagement is strong too. Difficult to say
             | much objective about that (though keep an eye on the
             | turnout in the upcoming general election), but I see it
             | from all political persuasions.
        
               | makingstuffs wrote:
               | Yeah I agree that it is hard to be entirely objective on
               | something as subjective as sense of decline -- lord knows
               | I've spoken to Dutch natives whom hold an opinion that
               | the country is 'not what it used to be'. I do get a feel
               | that people, generally, seem less embroiled in a race to
               | the bottom than we do in the UK.
               | 
               | It feels that people in UK have been ground down to a
               | point of 'ah well, it's all f*cked and always will be
               | now' and, as such, people accept things like a PS5k
               | bicycle failing multiple times within 2 years.
        
               | namaria wrote:
               | Why is tapping out on the bus a bad thing? It means you
               | can pay for distance traveled instead of a flat fee.
        
               | dwb wrote:
               | It was sort of a joke, I'm mostly just not used to it -
               | but also apparently it's a pain if you forget to do it.
        
             | graemep wrote:
             | > Further to that, it generally feels as though the UK is a
             | country massively in decline
             | 
             | To a large extent it is a self-fulfilling prophecy. People
             | expect decline so it happens. It has been happening for a
             | long time - back to the 1960s or so when the UK became the
             | only only country ever (still true) to have a space launch
             | capability and lose it.
             | 
             | That said, IMO the causes of this are widespread across the
             | west. It is evident in the US, and the drift away from
             | competitive free markets, the rise of culture war politics,
             | short termism is business and politics, naivety about the
             | rest of the world (disastrously reflected in foreign policy
             | - Russia being the obvious example) and so on seem to be
             | spreading.
        
               | makingstuffs wrote:
               | > drift away from competitive free markets, the rise of
               | culture war politics, short termism is business and
               | politics, naivety about the rest of the world
               | (disastrously reflected in foreign policy - Russia being
               | the obvious example) and so on seem to be spreading.
               | 
               | I think you've hit the nail on the head here. Especially
               | the naivety about the rest of the world. As someone whom
               | travels to India regularly (my family are there) I have
               | to say, people have no clue about the rate of change
               | happening over there.
               | 
               | In an extremely short space of time (I want to say at
               | most a couple years) I've seen what used to be an all day
               | journey from Delhi to Meerut be cut down to a couple hour
               | bus trip through the building of the Delhi - Meerut
               | expressway.
               | 
               | I've seen the Delhi metro continue to expand its reach
               | and new expressways begging building (in our home city of
               | Batala a new motorway was recently started to take us to
               | Delhi directly)
               | 
               | Meanwhile the M25 continues to be a massive pothole with
               | indefinite road works that never seem to complete
        
               | graemep wrote:
               | There is even more than that.
               | 
               | The west (admittedly this not only a flaw of the west)
               | tends to think its cultural norms, identities and values
               | are human universals.
               | 
               | There is also a tendency to think that the golden age of
               | peace and prosperity the west enjoyed after the end of
               | the cold war is the rather than the exception - it even
               | lead to silly ideas like "the end of history".
        
             | twixfel wrote:
             | What does that have to do with German-developed and
             | Hungarian-made electric motors breaking down in the UK?
        
           | andrewshadura wrote:
           | It's not the same bikes, that's the point.
        
             | jajko wrote:
             | How come? Article doesn't seem to mention that. That Cube
             | bike for 5k ain't British producer, manufacturer is german.
        
               | andrewshadura wrote:
               | Cube is not a very popular brand of ebikes in the
               | Netherlands as far as I'm aware. Definitely not for city
               | bicycles. Gazelle, Batavus, Cortina, Vogue, Azor, but
               | Cube? Not so much.
        
               | graemep wrote:
               | The article says many other brands have the same problem
               | though.
        
               | prmoustache wrote:
               | The bike brand doesn't really matter, the brand of the
               | electrical motor system matters. There are 3 big leaders:
               | Bosch and Shimano on the high end, Bafang on the low end
               | with Brose, Yamaha and a handful of other smaller brands
               | occupying a much smaller fraction of the market.
               | 
               | Bosch is also widely used in the Netherlands.
        
               | andrewshadura wrote:
               | It does matter since different brands may offer different
               | levels of weather protection. Typically only Dutch
               | bicycle makers care about things like proper mudguards
               | and chain guards, for example. And some, like Azor go
               | crazy and test their parts in a rust chamber.
               | 
               | And, for example, the Cube bicycle as depicted in the
               | article, is clearly not designed to be used in rainy
               | weather. Who knows what else shortcuts they took?
        
               | prmoustache wrote:
               | > Typically only Dutch bicycle makers care about things
               | like proper mudguards and chain guards, for example.
               | 
               | That is not true.
               | 
               | It is about class of bikes, not brands. Sure there are
               | brands such as Gazelle who focus pretty much on those
               | characteristics only but there are other brands doing the
               | same all over the world alongside more racy models.
               | 
               | > And, for example, the Cube bicycle as depicted in the
               | article, is clearly not designed to be used in rainy
               | weather
               | 
               | The bike depicted is a mountain bike, so no it hasn't be
               | designed with fender in mind but that doesn't mean Cube
               | or any other non-dutch brand doesn't produce
               | city/trekking/touring bikes.
               | 
               | Having said that, I would expect a mountain bike to be
               | built to survive wet and muddy conditions.
        
               | pastage wrote:
               | Not sure what you mean, I think it is more about buyer
               | culture than what class of bicycle it is. So saying
               | "Dutch" might be a good short cut.
        
           | t0mas88 wrote:
           | Different bike brands, but the same motor is very common in
           | NL as well. Never heard a lot of failures and e-bikes are
           | absolutely everywhere.
           | 
           | One factor may be that in most of the UK biking is done on
           | the road mixed with cars which may have more oil, sooth or
           | other things in the water that gets on the bike, compared to
           | dedicated bike lanes in the Netherlands. A lot of those lanes
           | here aren't just a part of the same road, they're a few
           | meters away from the road.
           | 
           | Another factor may be that there is more of a longer term
           | bike culture, so more people know about simple bike
           | maintenance (spray the chain etc) or have a bike shop around
           | the corner.
        
           | prmoustache wrote:
           | Well road condition can do a lot. Most of water that ingress
           | into bike parts do not usually come from the rain directly
           | but being sprayed by the wheels. So in theory well
           | made/designed bike paths shouldn't induce as much dirty water
           | spray as badly maintained roads full of puddles.
        
         | TacticalCoder wrote:
         | > Yet another case of the British not learning from the Dutch?
         | 
         | This apparently affects Bosch motors. Bosch is a reputable
         | company. Maybe they screwed up on these motors but I don't see
         | how bikes used in the Netherlands, if they're using the same
         | Bosch motors, wouldn't be affected. Especially seen the shitty
         | all year weather we're all "enjoying" in our countries (UK /
         | .nl / .be / .lu etc.). It's been, what, 8 months of rain nearly
         | every day now?
        
           | andrewshadura wrote:
           | I guess the bicycles are better designed?
        
           | tyingq wrote:
           | The Netherlands does have a reputation for the best
           | built/maintained roads in Europe. Maybe better drainage,
           | fewer puddles and potholes? Plus flatter terrain, so less
           | overall strain on the motor.
        
             | prmoustache wrote:
             | This. Road condition is the key. Most of the water you
             | collect while riding, even with full length fenders, is
             | dirty water sprayed by your and other users tires. The rain
             | itself usually account for very little in comparison.
        
               | jerlam wrote:
               | The article mentions "mountain bikes" several times,
               | which implies the failing bikes aren't ridden on roads at
               | all. The fenders shown on the picture are not the same
               | ones to be used on the road. It's possible we're talking
               | about two completely different types of cycling.
        
               | tyingq wrote:
               | I'm willing to bet that most electric mountain bikes are
               | ridden on roads.
        
         | markus92 wrote:
         | My uncle ran a bike shop, the amount of bikes that came in with
         | broken displays cus of water damage is high. Usually it's
         | warranty.
        
         | bluescrn wrote:
         | The Dutch benefit from nice flat terrain, so less need for
         | power assistance.
        
           | mrob wrote:
           | But they have higher average wind speeds, and headwinds can
           | slow you down as much as hills.
        
             | secondcoming wrote:
             | According to ChatGPT it's not that different:
             | 
             | > Comparison:
             | 
             | > United Kingdom: Average wind speeds range from 13 to 19
             | km/h (8 to 12 mph). > Netherlands: Average wind speeds
             | range from 15 to 20 km/h (9 to 12 mph).
        
         | DrBazza wrote:
         | Probably because the Netherlands doesn't have as much rain, off
         | road and mountains as Wales?
         | 
         | From the article.
         | 
         | > The problem appears to mainly affect those riding mountain
         | bikes in all weathers, particularly in Wales and the UK's other
         | wettest areas, because they are not sealed properly against
         | water ingress.
        
         | zeristor wrote:
         | Maybe the UK has the wrong kind of rain?
         | 
         | https://en.wikipedia.org/wiki/The_wrong_type_of_snow
        
       | tbjgolden wrote:
       | PS700 for a replacement motor? Bloody hell
        
         | hi-v-rocknroll wrote:
         | Bosch CX4 motors are a mere PS550.
        
         | brippalcharrid wrote:
         | You get this with anything that hasn't been mass-produced at a
         | large scale and commodified for a long time. It's more
         | remarkable that something like a car (or a mobile phone, or a
         | CPU) is cheap than that something like an electric bike motor
         | is expensive. And it could be that this is a poor application
         | for this type of motor technology and that a better type will
         | be developed and that we'll look back on this as an expensive
         | relic that was holding us back.
        
       | serf wrote:
       | it's not surprising to me that the bosch mid-drives are failing,
       | they're typically placed at an angle that catches all the run off
       | from every tube at the lowest point on the bike (except on
       | recumbents), and the controller is (usually) integrated.
       | 
       | mid-drives are great, the gear advantage rocks; the bosch units
       | suck but unfortunately they had so much industry sway that _a
       | lot_ of ebike frames are coming out built around the unit --
       | which is absolutely unlike any other unit out there aside from
       | vague similarities to the bafang units in the same range -- so it
       | forces replacement with the same garbage, or a total re-engineer
       | of the gear train; a big pain.
       | 
       | one thing to be said about the bosch unit : it looks sleek and it
       | integrates well. This is likely a lot of the reason behind the
       | mass adoption, aside from Bosch's presence itself.
        
         | gjadi wrote:
         | My local bike shop said they are all in Bosch because they had
         | better reliability and less issues with their support compared
         | to other companies and because of the commitment to long term
         | spare parts availability.
        
         | dgacmu wrote:
         | The gear advantage of a mid-drive rocks but I was quite
         | surprised that I chewed through a rear cassette in under a year
         | / about 1k miles -- a 250W motor + heavy cargo bike + kid
         | passenger + a large and pretty strong rider exert an awful lot
         | of force. And with the assist, I almost never use the larger
         | cogs, so all the wear gets concentrated. (This compares to
         | many, many thousand miles on my road bike.)
         | 
         | Still love the thing, though.
        
           | wyre wrote:
           | I have a friend in your same scenario. I've never thought to
           | ask how quickly he goes through cassettes on that bike.
        
           | germinalphrase wrote:
           | Would an internally geared hub solve for this type of wear?
        
             | analog31 wrote:
             | IGH's are not all that rugged. Most have a published
             | requirement for a minimum ratio between the chainring and
             | cog, that translates into an approximate torque limit. I
             | love my old Sturmey Archer AW hubs, but I'm not sure I'd
             | recommend one for the aforementioned use case.
        
               | wffurr wrote:
               | Shimano E5000 is an IGH rated for e bikes.
        
             | hagbard_c wrote:
             | Seeing how as I regularly managed to break the drive cross
             | in my 3-speed SA hub just by pushing the thing real hard
             | under pedal power alone - this is 40 years ago - I don't
             | think they're particularly strong. I fixed my bike by
             | myself so all this cost me was a new drive cross but still,
             | it shouldn't break in the first place.
        
         | devbent wrote:
         | I just dropped a bunch of money on a Bosch based bike because I
         | was told they are very reliable.
         | 
         | I'm going to be very annoyed if that turns out to not be the
         | case....
        
           | glenngillen wrote:
           | Bosch is in a bunch of high end eMTB setups, including a few
           | of my friends' rides. We do plenty of wet riding, and the
           | bikes have been hit with the hose for years now to clean them
           | off when we're done.
           | 
           | If there's a problem here I think it must be the frame design
           | or the way they're installed and not an across the board
           | problem with Bosch components.
        
         | m463 wrote:
         | > they're typically placed at an angle that catches all the run
         | off
         | 
         | aren't they also directly behind the front wheel?
         | 
         | fenders, fenders, fenders.
         | 
         | something unsexy with a flap / mudguard.
        
         | joe_the_user wrote:
         | I can't see how mid-drives are significantly superior. An
         | electric motor doesn't need any gear advantage and sending more
         | force to the rear wheel seems like it's actually a disadvantage
         | since it put more stress on bicycle components that are often
         | designed for just human levels of force.
         | 
         | As far as I can tell, the mid-drives became dominant just
         | 'cause people wanted to something looks more "seamless".
         | 
         | I have rear drive ebike (Avanton Pace 300 v1) and I'm very
         | happy with it (it was also cheap as a show room model). It's
         | responsive and I can pedal up any hill to about a 25% grade.
         | The controller is still mid-frame and the battery inset into
         | the down tube. Thinking about it, my ideal ebike would be a
         | heavy duty frame with all the components just bolting on (plus
         | could use power tool batteries).
        
       | lostlogin wrote:
       | I've been doing a bit of (non e-bike) riding in poor weather of
       | late, and it's really surprising just how wet and dirty
       | everything gets. After a wet road ride, every surface is covered
       | in black, greasy dirt. It rots fabric, makes grinding paste in
       | mechanical parts and generally makes everything worse. You need
       | really good seals to keep that crap out.
        
         | discreteevent wrote:
         | Do you have full mudguards/fenders?
        
           | lostlogin wrote:
           | No, and this would help. While it's commuting, I'm taking a
           | route 3-4x longer than I need and picking off PRs. The fender
           | helped a little, but was also finicky and I didn't get a lot
           | of value from it.
           | 
           | Your point is correct - some better gear would help.
        
             | pastage wrote:
             | Fenders needs to be big and cover all the way down to the
             | ground back and front. Small fenders help with the worst,
             | but good fenders are really worth it.
        
         | vr46 wrote:
         | As a biker, cyclist, skater, and ebiker, I've settled about
         | various wax-like sprays to keep crap off and out. ACF-50 for
         | the motorbike, various protective wax sprays for the bicycles,
         | Vaseline for skate bearings.
        
           | etrautmann wrote:
           | Any brands for the bike sprays?
        
             | andrewshadura wrote:
             | Cyclon, for example
        
             | vr46 wrote:
             | Sure, the one I use right now is a German spray:
             | https://www.weicon.de/en/corro-protection-wax-like-
             | corrosion...
             | 
             | YMMV
        
         | andrewshadura wrote:
         | Use mudguards, chain guard and coat guards.
        
           | lostlogin wrote:
           | Any recommendations? I had guards and found they rattled,
           | slowed me and were less effective than what I wanted.
        
             | simfree wrote:
             | The guards aren't properly mounted (or perhaps lack
             | sufficient rigidity & mounting points) if they are rattling
             | and rubbing.
             | 
             | It's worth it to invest in good guards to keep the mud off
             | your bike!
        
             | tchvil wrote:
             | This one is cheap and light and works great on various
             | bikes but on a 29er:
             | 
             | https://a.aliexpress.com/_Eu2mwYj
        
               | analog31 wrote:
               | Link is broken, but my curiosity is piqued.
        
             | wiredfool wrote:
             | Honjo or Velo Orange. Aluminum, come in a bunch of sizes,
             | depending on the frame/tires you're using.
             | 
             | You still might need additional mudflaps on the front to
             | keep the spray off the bottom bracket and rear for others
             | rig is with you.
        
         | ohples wrote:
         | This is one reason I wish belt drives where more common.
        
           | Loughla wrote:
           | I feel like oil and those sorts of things would be even worse
           | on a belt?
        
             | bigfudge wrote:
             | Most belt drives are run dry so the oil doesn't attract
             | dirt in the same way
        
           | kibwen wrote:
           | It's not hard to find e-bikes with belt drives. Honestly, I
           | think they'll take over the e-bikes market within 10 years or
           | so (I think there are still some outstanding patents?). More
           | expensive and slightly less efficient than a chain, but both
           | of those are probably negligible for the context of e-bikes,
           | and in exchange you never get grease on your pant leg, you
           | never need to lube anything, you never need to worry about a
           | derailleur needing to have its gears realigned or having the
           | chain jump out (of course you _could_ have an internally-
           | geared chain bike).
        
             | jseliger wrote:
             | Probably the most interesting, cost-effective one I know
             | of: https://lectricebikes.com/products/lectric-one-ebike
        
         | tacticalturtle wrote:
         | I never see them in the US outside of city bike share programs,
         | but I feel like most casual bike users would be better served
         | by internal gear hubs and similar closed systems. The
         | maintenance is minimal, outside of dropping some oil in every
         | year.
         | 
         | But for some reason, every bike in a bike shop, including the
         | most casual upright bike, has a finicky derailleur.
         | 
         | So instead we're doomed to a life of misaligned derailleurs and
         | bent derailleur hangers.
        
           | lostlogin wrote:
           | I mostly agree - it's just that every flat I ever got was the
           | read wheel and it's was a complete nightmare keeping the
           | chain tension right.
           | 
           | When it was working, it was a thing of beauty.
        
       | jsiepkes wrote:
       | Friend of mine has a e-bike from cowboy. The thing is 8 years old
       | and has rust and other forms of oxidation on all kinds of places.
       | 
       | Meanwhile my 20 year old koga miyata bike (which I also used for
       | 10 years for my commute in all kinds of weather) has no sign of
       | rust anywhere.
        
         | vr46 wrote:
         | Are you sure that's not just because it's cadmium plated or
         | packed with other nasties that provided similar benefits? :D
         | 
         | The guy that sometimes services my BMW goes on frequent
         | unprompted rants about how the modern bikes corrode so much
         | more easily, etc etc etc. Not once has he looked into why.
        
       | defrost wrote:
       | With _The Right Stuff_ though:
       | 
       |  _LandCruiser 'Mudcrab' driven 7km under water across Darwin
       | Harbour_                   A rag-tag team of engineers,
       | commercial divers and rev-heads have successfully driven a
       | waterproof electric vehicle 7 kilometres under water across
       | Darwin Harbour, in a stunt they claim has broken two world
       | records.
       | 
       | https://news.ycombinator.com/item?id=36928038
        
         | tim333 wrote:
         | Video of that https://youtu.be/1TD5uuUAhCY?t=723
        
       | hi-v-rocknroll wrote:
       | If it's a Chinese e-bike, it's probably lying about being IPX67.
       | 
       | OTOH, Riese & Muller $15k USD e-bikes aren't IPX anything because
       | the Bosch components aren't. If you get it wet, just kiss that
       | money goodbye. Absolutely bonkers.
        
         | 39896880 wrote:
         | I'm glad you wrote this. I have one of these, and I love it,
         | but haven't ridden it in the rain. Now I won't. I thought it
         | might be okay because, as you pointed out, it definitely wasn't
         | cheap.
        
         | jeffbee wrote:
         | I think it really pays to go with an e-bike from an actual
         | bicycle company. The Trek TQ system for example is submersible
         | (IP67) and has a 2-year warranty, same as Bosch.
        
           | mjevans wrote:
           | Is IP67 safe to wash like a car? Soapy sponge and reasonable
           | hose pressure (not pressure washer) spray?
        
             | WJW wrote:
             | IP67 means "completely dust proof and submersible up to 1
             | meter". You can safely hose it down to clean it, pressure
             | washers are probably a bit much.
        
         | yabatopia wrote:
         | Huh, that's not my experience. My wife rides to work on her R&M
         | e-bike, every working day, all year round, in sun, rain or
         | snow. Daily distance is about 40km (25 miles), two hours back
         | and forth. Not a single major problem caused by water in more
         | than 5 years.
        
       | vr46 wrote:
       | Good to hear this, since it encourages me to stick with the
       | VanMoof I bought in 2019. Fancier, swishier bikes abound, but the
       | VM just keeps on truckin'
        
       | pagra wrote:
       | I mount a 350EUR Bafang motor on my bike five years ago. I use it
       | almost every day to go to work, even on rainy days (and this year
       | is very wet). The display now shows almost 16000km. It never
       | failed, although it's given as NOT waterproof...
        
         | ulnarkressty wrote:
         | Do you also leave it outside to sit in the rain? I found that
         | bringing a bike indoors (regardless of it being electric or
         | not) significantly improves the lifespan of most parts.
        
           | pagra wrote:
           | It sleeps inside, and parking is protected at work, sure it
           | has some influence
        
         | nothercastle wrote:
         | It's because you use it daily. If you used it once a month it
         | would rot to hell.
        
       | jeffbee wrote:
       | What is going on with that guy's bike. It is like the Canyonero
       | XL Extreme of bikes. What kind of riding is it suited to? You
       | wouldn't pop down to the grocer in a Unimog, right?
        
         | analog31 wrote:
         | It's hard to guess the use of a bike from its looks. When
         | mountain bikes first appeared, most of the people who bought
         | them intended to ride them on pavement, and perhaps rarely on
         | trails. Likewise most pickup trucks and SUV's are bought for
         | urban passenger use.
         | 
         | At the time, the perception was that mountain bikes were just
         | more rugged and comfortable to ride. There was a not
         | inconsequential amount of marketing hype about the condition of
         | roads, and the roads in some areas were in fact pretty crappy.
         | Just due to market timing, MTB's were also where most people
         | first experienced indexed shifting, which did improve the ease
         | of riding a bike.
         | 
         | In the case of e-bikes, there's a tendency to get "more bike
         | than you really need" because the marginal cost is acceptable
         | and the motor takes care of the added weight. And from a
         | pragmatic standpoint, the difference may also be mostly
         | aesthetic.
        
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       (page generated 2024-06-15 23:00 UTC)