[HN Gopher] Alarms in medical equipment
       ___________________________________________________________________
        
       Alarms in medical equipment
        
       Author : gaudat
       Score  : 174 points
       Date   : 2024-06-07 18:45 UTC (1 days ago)
        
 (HTM) web link (th.id.au)
 (TXT) w3m dump (th.id.au)
        
       | odiroot wrote:
       | I was looking for some good notification sounds for my ESP Home's
       | buzzer. These are a great inspiration.
        
       | bouvin wrote:
       | Fascinating. Interesting to hear the differentiation in severity
       | in the same class of error.
       | 
       | Though a bit disappointing that there is no machine that goes
       | PING! [1]
       | 
       | [1] https://youtu.be/VQPIdZvoV4g?si=Ov4AuyKgeKtmYmz9
        
       | LorenPechtel wrote:
       | And how about the fact that there are simply too many of them!
       | 
       | I was once in the recovery room with my wife. For some reason the
       | sensor was having a very hard time reading her pulse. The normal
       | bips would frequently fail. Too many failures in a row and the
       | alarm would start it's EEEEEE scream we've all seen from
       | Hollywood. It would shut up as soon as it managed to pick up a
       | beat.
       | 
       | Hers was definitely not the only one in the room occasionally
       | screaming. The nurses were completely ignoring it. Quite
       | understandably so as it was obviously doing false alarms. But in
       | a flood of false alarms like that are the real ones going to be
       | noticed??
        
         | jandrese wrote:
         | False positives are definitely a problem. When you read
         | industrial accident reports one extremely common theme is some
         | sensor that was notifying the controller of the problem, but
         | that sensor had a history of false positives so it was
         | disregarded. Companies that don't take false positives
         | seriously are inherently dangerous.
        
           | teeray wrote:
           | Many of those companies fall into the trap of "well, we'd
           | rather a noisy alarm that catches the problem than a silent
           | one that doesn't." Both are problems. The former just makes
           | management feel like a problem would be caught be the on-
           | call.
        
             | throwaway173738 wrote:
             | The ventilator company I worked for tried very hard to
             | avoid false positives because we were very concerned about
             | alarm fatigue. We also tried to ride the line on false
             | negatives. It's really hard.
             | 
             | Sometimes the alarm limits are set incorrectly by the RT or
             | aren't forgiving enough to allow some motion. When you see
             | an entire ward of nurses totally ignoring alarms it's a
             | management failure. Either there aren't enough nurses
             | available to manage the issue or there aren't enough
             | technicians to properly configure the equipment for each
             | patient. If someone dies because of that then it's
             | ultimately the hospital's fault.
        
               | LorenPechtel wrote:
               | The day I encountered it I have no idea of what
               | sensitivity controls might have existed but the problem
               | was unquestionably the system failing to recognize that
               | what had just transpired was a beat. The trace on the
               | screen looked like a beat to me, but not always to it.
               | 
               | I will not say it was a management failure because I
               | don't know if management could have done anything about
               | it. Given the total indifference of the nurses I strongly
               | suspect they couldn't do anything.
        
             | makeitdouble wrote:
             | Management could be the most relevant part. A silent alarm
             | is management's fault, a wrongly ignored noisy alarm can be
             | pushed as staff's fault.
        
               | heavenlyblue wrote:
               | Pretty certain management have 0 control over which
               | alarms can be disabled on the equipment. And I would bet
               | that the equipment from other brands have the same issue.
        
           | kelnos wrote:
           | > _Companies that don 't take false positives seriously are
           | inherently dangerous._
           | 
           | Alarms with incessant false positives are inherently
           | dangerous. Sure, there's some threshold of false positives,
           | under which we should still expect people to investigate all
           | alarms. But above that threshold, how can we continue to
           | blame the people involved? The hardware is at fault.
        
             | pjerem wrote:
             | I think GP was talking about the people who don't try to
             | reduce false positives (by actively searching for solutions
             | to reduce them), not the ones ignoring them because they
             | are used to.
        
             | nradov wrote:
             | Please propose a design for better hardware then. You'll
             | make a fortune and do a lot of good in the process.
             | 
             | Seriously, what would motivate you to make a comment like
             | that? Do you think medical device engineers and clinicians
             | are unaware of the false alarm issue and haven't already
             | tried a variety of improvements? There is an inherent
             | trade-off between false alarms and missing a real problem.
             | And devices need to be not only accurate but also
             | affordable, durable, and cost effective. It's not easy to
             | get this right.
        
           | kmoser wrote:
           | It's hard to solve the problem of false positives when the
           | decision to sound an alarm is reliant on a single sensor that
           | may start to become detached (e.g. glue/tape failure). If you
           | think the solution is multiple sensors, well, what happens
           | when one sensor indicates an alarm condition and the other
           | doesn't? Now you have _another_ potential false positive. Not
           | to mention it 's untenable to connect _twice_ as many leads
           | to a patient.
        
             | bee_rider wrote:
             | If they'd use three sensors, they could vote. If one sensor
             | often votes differently from the other two, it could be
             | marked as defective and replaced or re-seated.
             | 
             | Three times as many leads would be pretty annoying, though.
        
               | lostlogin wrote:
               | You've hit the nail on the head. It's often tedious
               | getting one to work.
        
             | LorenPechtel wrote:
             | That could partially be addressed by making the sensor
             | include the concept of not working. Run a small electric
             | current across the sensor, if that current fails the sensor
             | knows that it's not monitoring and can report it as a loose
             | sensor rather than as a failure of whatever it's supposed
             | to be sensing.
        
           | krisoft wrote:
           | > When you read industrial accident reports one extremely
           | common theme is some sensor that was notifying the controller
           | of the problem, but ...
           | 
           | I remember an accident report. It was about a container ship
           | which had a bad flooding incident in their engineering
           | spaces. One thing the report pointed out that the engineers
           | had ways to fight the flooding, but they were not doing them
           | because they were playing whack-a-mole with all the alarms
           | caused by the flood. If i recall correctly the engineers kept
           | ignoring the waist deep and rising water and prioritised
           | silencing the alarms. (And not because they were stupid, but
           | just because the many independent blaring alarms task-
           | saturated them.)
        
             | Johnny555 wrote:
             | _they were playing whack-a-mole with all the alarms caused
             | by the flood_
             | 
             | That's common in computer monitoring systems, at my last
             | job when we had a serious outage, we'd get dozens of pager
             | alerts, it was hard to figure out the root cause because so
             | many alerts fired that were caused by the root cause. I.e.
             | like if the root cause was a root volume was out of disk
             | space, the "unable to log in" alert was superfluous and not
             | helpful. Eventually we moved to a better system that had a
             | betrer sense of hierarchy for alerts as well as a way to
             | easily silence them.
        
         | ler_ wrote:
         | Knowing how to trend the patient's health is probably more
         | useful than relying on all the alarms. People hardly
         | deteriorate from one second to the next if you know what to
         | expect from their baseline. At least that's what I did when
         | working as a nurse. However, I never worked in some place like
         | the ICU, so the approach might be different in that case.
        
         | btach wrote:
         | Anecdote: At an ED I used to work at, our cardiac monitors got
         | "upgraded" to another manufacturer. Silencing false alarms was
         | a black hole of a game of whack-a-mole. You could never silence
         | them all, another would just pop up to spite you. Anyway, one
         | night, it was continuing to alarm and being ignored (with a
         | glance occasionally to make sure). Except somebody was in
         | v-tach and the person who noticed was a medic bringing a
         | patient in. Thank goodness they noticed amid the noise! (We had
         | as good of outcome as could be expected with that patient, and
         | they went to the cath lab and lived).
        
           | dmurray wrote:
           | What would have happened if the medic didn't notice and the
           | patient died? Would you have got the blame for ignoring it,
           | or management for creating a situation where you had no
           | choice but to ignore some alarms because of false positives,
           | or the manufacturer, or would it have been swept under the
           | rug as "the patient was having heart failure and
           | unfortunately even our state-of-the-art medical care couldn't
           | save him"?
           | 
           | All of those sound superficially plausible to me, although I
           | have my ideas on which are more likely... Would you even do
           | an, um, incident post mortem for something like that or would
           | it just be a statistic?
        
             | btach wrote:
             | There would definitely be an investigation, as all sentinel
             | events are investigated. Management would do their RCA and
             | I'm sure the issue with alarm fatigue would be ignored or
             | underplayed (Something bad happen? make sure an alarm
             | sounded. If staff ignored it, it must be the fault of the
             | staff). I doubt any one person would be in trouble as it
             | was a collective/systemic failure, but I don't know exactly
             | what would have come of it. Likely a policy change or daily
             | reminders for the next few weeks about not ignoring the
             | monitors even if it has been going off nonstop for hours.
             | Maybe extra charting or peer audits. It's a lot less
             | expensive and effort to put pressure on staff than it is to
             | change technology (even if it is as little as setting
             | different, more sane, defaults). Depending on what was
             | recorded from the monitor to the chart, if it looked like
             | there wasn't a delay in resuscitation/cardioversion (like
             | if the lethal rhythm wasn't recorded initially), it may
             | have been just put down as clinical course for the patient,
             | like you suggested. My perspective of that place is a bit
             | jaded (and therefore biased), that place was a toxic burn-
             | out factory. BTW, "post mortem"? Thanks, the morbid humor
             | made me laugh!
        
               | LorenPechtel wrote:
               | They will try as hard as they can to pin system failures
               | on the unfortunate person who was in charge of the
               | system.
               | 
               | Or, a local case, the nurses were complaining about
               | shoddy supplies. Eventually the holes in the swiss cheese
               | lined up and a baby died. The hospital tried to treat it
               | as a murder by the nurse. (Claiming the line was cut,
               | rather than it broke.)
        
         | UniverseHacker wrote:
         | Hospitals have a sort of manic "New York Stock Exchange" energy
         | and environment to them... The entire environment of a modern
         | hospital seems brutally incompatible with the type of peaceful
         | relaxing environment you'd want to reduce stress and improve
         | patient outcomes. Bright lights, constant noise, loud
         | electronics, preventing patients from sleeping based on
         | whatever schedule is convenient to medical staff, etc.
         | 
         | I think they could substantially improve patient outcomes by
         | taking some tips from the best modern birthing centers, and
         | make a quiet, relaxing, dimly lit, and peaceful environment at
         | hospitals. I'd also say add some plants, natural (wood)
         | surfaces and natural light, but realize that might make it hard
         | to keep things sterile and private. It would make sense to
         | create a rough schedule for each patient also with a consistent
         | "left alone unless there is an emergency" time for sleep, etc.
         | 
         | I would imagine a calm and quiet physical environment would
         | also reduce stress, fatigue, and improve performance of the
         | medical staff themselves.
        
           | Aeolun wrote:
           | Don't think it's so unrealistic to make a sterile green
           | environment with fake plants. Fairly certain it doesn't
           | matter too much.
        
           | nradov wrote:
           | You're not wrong. ICU delirium is a serious problem.
           | 
           | https://www.statnews.com/2016/10/14/icu-delirium-hospitals/
           | 
           | But it's tough to make improvements. Regular hospital design
           | is (roughly) optimized for staff productivity. They need to
           | be able to treat and monitor many patients simultaneously
           | which requires clear sight lines, good lighting, and a high
           | level of automation. A more humane hospital design would also
           | require more staff at a time when we already have a severe
           | shortage. Where would the funding come from?
        
           | matheusmoreira wrote:
           | Hospitals are not "peaceful relaxing environments". They are
           | large scale industrial operations designed to process as many
           | people as possible. There simply aren't enough resources to
           | afford every single person a "relaxing environment". You do
           | the best you can for as many as you can. All this
           | "relaxation" stuff will quickly be converted into spare
           | capacity the second large numbers of severely wounded people
           | start showing up at the emergency room.
           | 
           | If you're a multibillionaire then obviously you can just hire
           | and equip your own private medical team that will focus 100%
           | of their attention and care exclusively on you and your
           | needs. The vast majority of the humans will never have that
           | luxury. Normal people enter the _system_ and are processed
           | like everyone else.
        
             | LorenPechtel wrote:
             | I suspect the patients would fare better if active noise
             | cancelling headphones were issued to every patient.
        
           | gravescale wrote:
           | I honestly believe that a pair or noise cancelling headphones
           | and an eye mask would have statistically noticable effects on
           | outcomes. The bright, noisy environment of a hospital makes
           | good, natural sleep basically impossible and that is brutal
           | on even healthy people.
           | 
           | My ward even managed to have the (networked digitally
           | controlled, and do presumably very expensive) lighting set up
           | so the night lighting was inside the curtains and shining
           | directly into the bed spaces, and the main ward lights would
           | come up if you touched the wrong thing (even the nurses
           | weren't quite sure exactly what the proximal causes of
           | lighting changes was). With the pumps alarming the whole time
           | (about once per night, per patient, up to 20 minutes until
           | resolution each time) plus all the other regular medical
           | checks preventing any extended quiet time, it was absolutely
           | exhausting at a very deep level.
        
         | Buttons840 wrote:
         | There will always be false positives and false negatives, they
         | have to be balanced.
         | 
         | If the cost of a actual negative is 100 and the cost of an
         | actual positive is 1. You'd expect there to be approximately
         | 100 times more false negatives, because we want to be 100 times
         | more sensitive to the costly negative condition.
         | 
         | I'm this sense, the alarms in hospitals make sense. Actual
         | negative are very costly.
         | 
         | But this is a cold mathematical analysis that doesn't consider
         | alarm fatigue and the cost of people learning to ignore the
         | alarm. I wonder how to best model human nature in this
         | calculation?
         | 
         | An optimal solution would require considering all alarms, and
         | modeling the fact that every alarm given is another alarm
         | ignored (assuming the hospital is operating at capacity, if
         | it's below capacity the solution is easy, just manually check
         | all alarms). This system might realize that the 4th "no pulse"
         | alarm of the night for Alice would detract from the 1st "no
         | pulse" alarm for Bob, and that Bob's is more likely to need
         | attention. I'd be terrified to program such a system though,
         | and from what I've seen in corporate programming environments,
         | I'm not confident any company could get this right.
        
           | LorenPechtel wrote:
           | You have it backwards.
           | 
           | They really do not want false negatives because that gets
           | them sued. Thus the system will be set up to err on the side
           | of false positives--the current liability climate does not
           | blame them for alarm fatigue.
           | 
           | Consider a local case (although it's possible it was
           | overturned on appeal): Yes, the doctor was unquestionably
           | playing loose with standard safety precautions. His behavior
           | transmitted blood-borne infections. He died in prison which
           | was well deserved.
           | 
           | However, the lawyers went hunting for some deep pockets. The
           | manufacturer of the drug involved in the cross contamination.
           | They made various size vials, including some that were bigger
           | than would be used on one patient. This permitted the doctor
           | to contaminate between patients and got them hit with a $250M
           | verdict. (Never mind that had they truly only used clean
           | needles with them like they should have there never would
           | have been an issue. They used a new needle but the old
           | syringe.)
           | 
           | That's the sort of insane legal pressure driving the garbage.
        
         | takinola wrote:
         | I used to work as a field engineer on oilfields and rigs. We
         | had panels of equipment, each with their own alarms and beeps.
         | Once the rig manager (the client) remarked that we were
         | ignoring the alarms, snidely insinuating that we should pay
         | more attention given the possibility of things going wrong.
         | 
         | The reality was we knew what was going on just by listening to
         | the alarms. I could predict which alarm was going to go off
         | before it did and so I could safely (appear to) ignore them. I
         | would only panic if an unexpected alarm went off (or happened
         | in an unexpected sequence). It is possible the same situation
         | was going on in the hospital.
        
           | KennyBlanken wrote:
           | Nope. Alarm fatigue is a well documented problem in the
           | medical field.
           | 
           | Like residents who are getting a few hours of sleep over days
           | worth of high-stress / high-stakes work, poor hand-washing
           | between patients, and not clearly printing one's handwriting
           | on prescription forms - all things that kill patients -
           | doctors and hospital administrators just don't care enough.
           | 
           | For a profession that is supposedly so pure morality-wise -
           | do no harm, patient privacy, etc - doctors are remarkably
           | careless.
        
             | hiAndrewQuinn wrote:
             | "They just didn't care enough" is an argument which can
             | explain everything about how 1 person operates, half of a
             | 10 person group, and roughly 0% of an entire profession.
             | It's a question of the economic incentives at play far more
             | than doctors universally deciding not to give a shit.
             | 
             | The economic recommendation is to deregulate the medical
             | personnel industry and allow supply to increase. A great
             | many smart and good people would love to become doctors but
             | aren't in love with 5 years of residency and taking a
             | quarter million dollars in debt to make less than their
             | dropout cousin does at Netflix.
        
               | nabusman wrote:
               | Pure deregulation can lead to a bit of anarchy, but a
               | more measured approach that ensures that the regulation
               | doesn't act as a way to decrease supply and increase
               | profits for the industry would make sense. Probably
               | something for Lina Khan to look into.
        
               | matheusmoreira wrote:
               | > deregulate the medical personnel industry and allow
               | supply to increase
               | 
               | And salaries to plummet.
               | 
               | Who's gonna be the first to volunteer to spend about 14
               | hours of their day in some shithole hospital nearly every
               | day sacrificing their own health and sanity for the sake
               | of others, all while making a fraction of what people
               | here make? Deny people their prosperity and suddenly
               | going to medical school turns into a stupid and
               | irrational decision and something only rich people will
               | put up with for the status.
        
               | hiAndrewQuinn wrote:
               | Plummeting salaries for doctors means better average
               | healthcare at all price points for the rest of us.
               | 
               | Plus, play the tape forward. You're working 14 hour days
               | and your pay has been halved in the last 5 years. What
               | can you negotiate on? More pay probably isn't an option.
               | How about working only 12 hour days for 6/7s the (already
               | reduced) pay? That might be doable. In a decade, you
               | might even be working a normal 9 to 5 again. The horror!
        
               | matheusmoreira wrote:
               | Negotiate? Just quit. At some point you're better off
               | doing literally anything else with your limited time on
               | this earth. Way too much time and effort for too little
               | reward. Who's looking forward to doing a decade of hard
               | training only to end up with some 9-5 job and salary?
               | That's just absolute nonsense.
               | 
               | Becoming a doctor is quite simply a stupid decision if
               | you're not gonna get rich off it. You're replying to a
               | citizen of a country which implemented your idea and then
               | some. Believe it when I say the "get into medical school
               | and you're set for life" meme has worn off.
               | 
               | You haven't seen the damage that stupid indebted
               | underpaid doctors are capable of causing. I'm actually
               | afraid of getting sick. Killing patients? I've seen
               | worse.
        
               | hiAndrewQuinn wrote:
               | Your profile indicates this is Brasil... Let me do a
               | quick Google search.
               | 
               | "[T]he Brazilian healthcare system has achieved
               | significant success in improving population coverage,
               | reducing infant mortality rates [a 4-fold drop!], and
               | controlling infectious diseases."
               | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10231901/
               | 
               | It sounds like doctors are actually doing a much better
               | job there nowadays than they were 35 years ago. The facts
               | I see simply don't match your outrage.
        
               | nradov wrote:
               | The easiest way to increase the supply of physicians
               | would be to increase Medicare funding for residency
               | programs. We already have a surplus of smart and good
               | people who would love to become doctors. Every year some
               | of them graduate from medical school with an MD/DO degree
               | but are unable to practice medicine because they don't
               | get matched to a residency slot (some of them do get
               | matched the following year).
               | 
               | https://savegme.org/
               | 
               | There has already been deregulation to an extent. The
               | scope of practice for lower licenses such as Nurse
               | Practitioners and Physician Assistants has been increased
               | in many states such that they are now allowed to perform
               | most primary care services. This is a great option for
               | other smart and good people who don't want to spend 3 -
               | 7+ years in residency and take on enormous student loans.
        
             | LorenPechtel wrote:
             | Alarm fatigue is very real. And the lack of sleep is very
             | real.
             | 
             | Where you go off the rails is with saying "don't care
             | enough". This is a market problem, not a problem with
             | individuals. "We don't overwork our people" isn't a selling
             | point with insurance. The budget is pretty much fixed, a
             | company that doesn't overwork their people ends up in the
             | red.
        
         | deanresin wrote:
         | My Mom recently had brain surgery and was recovering. Her
         | machine would go off all the time and it took forever for a
         | nurse to come buy and fiddle with it. I would joke to my Mom
         | that it probably meant she was dying. Those beeps were so
         | annoying. If anything, they should be beeping in the nurse's
         | control area. It seems ridiculous it has to beep loud enough
         | for a nurse down the hallway to hear it when it never seemed to
         | be anything urgent or dangerous. Certainly, no one came
         | running.
        
       | tux3 wrote:
       | Trying to figure out which melody was which in an emergency
       | doesn't seem like the most human-friendly.
       | 
       | Contrast with the GPWS warnings in aviation, which tells you what
       | the problem is (TERRAIN TERRAIN) and what to do (PULL UP) in a
       | progressively more alarmed voice as things get worse.
       | 
       | (Well.. Sometimes you hear of some particularly bright
       | individuals who think the bank angle warning is a _checklist
       | item_ , but it's generally hard to get these wrong, compared to
       | many other beeping warnings)
        
         | sebmellen wrote:
         | GPWS warnings should be the gold standard for any sort of
         | urgent audio alarm.
         | 
         | Examples: https://www.youtube.com/watch?v=W5Z-d1Zx02o
        
           | imglorp wrote:
           | At :42 I think the buzzing sound is the "stick shaker" stall
           | warning. It literally shakes the pilot's control yoke. So not
           | only is it an alarm, it's also reminding the pilot of the
           | correction needed: to push the control forward.
        
             | varjag wrote:
             | Wouldn't that be pull backward?
        
               | seabass-labrax wrote:
               | Not in this case, because the 'stick shaker' activates
               | when the aircraft is stalling or close to stalling. The
               | only sensible option in this scenario is to lower the
               | angle of attack, that is, pitch forward. If you have both
               | the GPWS 'terrain, pull up' warning and the stick shaker
               | warning simultaneously then you are in a sticky situation
               | indeed.
        
               | krisoft wrote:
               | > If you have both the GPWS 'terrain, pull up' warning
               | and the stick shaker warning simultaneously then you are
               | in a sticky situation indeed.
               | 
               | Yeah. To quote the movie Wargames: "The only winning move
               | is not to play." That is a pilot should do their best to
               | avoid getting into anywhere near that situation.
        
               | krisoft wrote:
               | What i heard is that it is designed to imitate the stick
               | sensation smaller airplanes have as the wind buffets the
               | controll surfaces when a stall develops.
               | 
               | And pilots from an early stage in their flying training
               | conditioned to push the stick forward when that happens.
        
           | Lammy wrote:
           | Making this my PagerDuty alert sound
           | https://youtu.be/fbfVGIBcD8c?t=77
        
           | flemhans wrote:
           | I used to have pull up as my ringtone, freaked my uncle out
           | (who's a commercial pilot) when he was over for dinners. Or
           | at least he pretended to be :P
        
             | krisoft wrote:
             | I was half-asleep travelling on a train when a kid blew a
             | wistle near me which sounded exactly like the stall warning
             | horn of the Cessna-150 i was learning to fly around that
             | time. It jolted me awake right away. I had this clear
             | clarity in my mind that i have to push the controls forward
             | until i realised that I am nowhere near an airplane.
        
           | masto wrote:
           | Now I have this.
           | 
           | https://looptube.io/?videoId=W5Z-d1Zx02o&start=77.1286764705.
           | ..
        
         | yread wrote:
         | They also have their share of cavalry charges and buzzers. Plus
         | the plane sometimes calls you a retard
        
         | kmoser wrote:
         | At least chimes are language-agnostic. Verbal warnings like
         | "pull up" are only good if you have a reasonable grasp of
         | English.
        
           | graypegg wrote:
           | At the very end, there's some examples of more literal
           | sounds. It says there hasn't been a study, but I would bet
           | they're a lot more clear with out having to resort of the
           | aviation standard of "just learn basic english".
           | 
           |  _buh-bump_ is cardiac stuff. _wiSShhh... wooosSH_ is
           | respiratory stuff.
           | 
           | Only thing is, I bet you can hear sounds similar to those in
           | a hospital. The "beep beep" they put over it might not be
           | enough. Still a really interesting research topic!
        
           | turrican wrote:
           | True, but professional pilots from all countries are expected
           | to be fluent in Aviation English.
           | https://en.wikipedia.org/wiki/Aviation_English
        
             | kmoser wrote:
             | Yes, but in a high-stress environment, your ability to
             | process words--especially those not in your native language
             | --goes down the tubes quickly. Even if you were to _tune
             | out_ sounds to the same degree that you tune out words, at
             | least the sounds would still have a relatively universal
             | meaning, e.g. loud klaxon for big problem, soft chime for
             | minor notification.
        
           | flemhans wrote:
           | Another good thing is that they allow for talking over them
           | better. The same way you may sing along to an instrumental-
           | only music track using whichever lyrics you prefer.
        
         | graypegg wrote:
         | I wonder how much information any 1 medical device with an
         | alert knows though. GPWS has the benefit of being part of 1
         | system, where (I think, no experience here) hospitals seem to
         | treat equipment as singular items that do 1 thing or are meant
         | for a specific area of responsibility in an operation. Like a
         | vitals monitor might not know what the drug pump is doing.
         | 
         | I could imagine                   ventilation?
         | arrhyth-*C-chord*-ARRHYTHMIA! CHECK PUMP! HEART RATE!
         | 
         | coming from different devices to be pretty distracting.
         | 
         | I think GPWS can set windows of cases where an alert is given.
         | Like, a terrain warning isn't much help when landing. Maybe
         | there's something like that already for medicine, but a device
         | who's job is to consume information from other devices, and
         | only provide alerts based on rules the staff can configure
         | before an operation, could be a thing that's useful.
        
           | HeyLaughingBoy wrote:
           | That's really the problem many here are describing. 60601
           | mandates what alarms shall be active, but it spans a single
           | device. If you have, e.g., 10 ventilators in a room that are
           | alarming, you can't silence them all with a single button
           | press.
        
             | graypegg wrote:
             | I can kind of understand why it ended up that way. There's
             | some benefit to just assuming, nothing works together. It's
             | at least a consistent state of affairs. You can just wheel
             | in any heart rate monitor, and you only need to understand
             | that heart rate monitor.
             | 
             | But it seems like a space that's really ripe for improving.
             | We have very reliable simple protocols you could hook these
             | all into. Imagine it was law that every medical device had
             | to emit the numbers it displays on something like an ODB2
             | port. Something that can be visually checked to be plugged
             | in, be unplugged and replugged with no handshake, and
             | handle daisy chaining so in the event the "network" breaks
             | in two, or a device goes down, you still get information
             | from the remaining network/it can reroute.
             | 
             | For such a highly regulated industry... you kind of wish
             | they would regulate. I guess status quo is also a
             | regulation.
        
               | HeyLaughingBoy wrote:
               | Interoperability is definitely a problem. I've been in
               | the industry for quite some time, and at one job we got
               | to shadow med lab techs, since they were the operators of
               | the machines that we built. Their workload is _insane_
               | and after an hour watching them work, I could identify a
               | number of new products that would help them. I brought it
               | up to my management and learned that  "marketing is aware
               | of those problems and we're devising solutions." No idea
               | if those solutions ever hit the market -- this was over
               | 10 years ago.
               | 
               | At the time, the solution to interoperability was to buy
               | all your lab equipment from one manufacturer, who would
               | use their own (usually proprietary) protocols to tie
               | things together. That way, at least even if they weren't
               | actually interoperable, the UI's and workflows were
               | mostly consistent.
               | 
               | A large part of the problem is that hospital IT is
               | understandably hostile to anything connecting to their
               | network, so all the stuff we were building at the time
               | that talked to each other, had to use its own standalone
               | network, or serial ports (ugh!).
               | 
               | Standards like IEC-60601 or 62304 (my daily bread) are
               | easier to adopt because they address patient safety. I
               | suspect it would be much harder to mandate an
               | interoperability standard unless you could show that it
               | improved safety instead of "just" making the healthcare
               | provider's job easier. Or maybe it exists, but just never
               | came up on my radar.
        
               | fhsm wrote:
               | Inter op has a lot of different standards but support for
               | all those standards is limited. Here's an example:
               | 
               | https://www.astm.org/f2761-09r13.html
               | 
               | As you point out the corporate network operators tend to
               | have a different set of priorities but even there too
               | standards exist. Here's an example:
               | 
               | https://www.iso.org/standard/72026.html
        
         | unsignedint wrote:
         | One significant difference between verbal warning systems in
         | airplanes and those in medical environments, such as hospitals,
         | is the level of environmental control. In an airplane, the
         | environment is highly controlled, with a single set of systems
         | specific to that aircraft. In contrast, hospitals often have
         | multiple systems operating simultaneously in the same room or
         | nearby. This can lead to cognitive overload when multiple
         | systems issue verbal warnings simultaneously. In such
         | scenarios, tone alarms might be easier to manage and
         | differentiate than multiple overlapping verbal warnings.
        
           | akira2501 wrote:
           | > In an airplane, the environment is highly controlled
           | 
           | Aircraft systems are developed independently and added as
           | options to planes. Which means they get swapped out, there
           | are variants in capabilities, and multiple manufacturers
           | involved.
           | 
           | > This can lead to cognitive overload when multiple systems
           | issue verbal warnings simultaneously.
           | 
           | This is a known phenomenon on flights as well. There is some
           | speculation it played a part in Air France 447. The plane
           | technically _was_ telling the pilots the _precise_ problem
           | they faced, but in the sea of other warnings they were
           | entirely lost.
           | 
           | > tone alarms might be easier to manage and differentiate
           | than multiple overlapping verbal warnings.
           | 
           | If you're a nurse, is the fact you have a ventilation alarm
           | in one room and a temperature alarm in a different room that
           | can be discerned without visual confirmation a useful feature
           | in a health care setting?
           | 
           | I think the big difference is your flight has 2 people
           | responsible for hundreds of lives. In the hospital you would
           | hope the ratio would be more favorable.
        
             | Dalewyn wrote:
             | >Aircraft systems are developed independently and added as
             | options to planes. Which means they get swapped out, there
             | are variants in capabilities, and multiple manufacturers
             | involved.
             | 
             | He means there is only ever one aircraft (the one you're
             | flying) and hundreds of patients in a hospital.
             | 
             | Imagine if you will, _hundreds_ of GPWS alarms are blaring
             | off all screaming TERRAIN PULL UP TERRAIN PULL UP PULL
             | TERRAIN UP UPTERRAIN PULL TERRPULLAINUP UPULLPTERRAIN
             | TERRPULLAINUP PULLRAIN TEUPR...
             | 
             | That's both alarm fatigue[1] _and_ the alarms being wholly
             | impractical to begin with. For starters, which GPWS wants
             | to be pulled up again? You _can 't_ know, there's hundreds!
             | And that's even assuming you can make out TERRAIN PULL UP
             | in the maelstrom of noise.
             | 
             | [1]: https://en.wikipedia.org/wiki/Alarm_fatigue
        
               | akira2501 wrote:
               | Yea, I kinda got myself there in a roundabout way in the
               | end.
               | 
               | In any case, if that's the environment, then it reminds
               | me of our solutions for broadcast studio alarms. There
               | was a combined master tone alarm in the engineering
               | control room, and a set of annunciators for each station,
               | with three levels of severity for each. You'd hear the
               | tone, snap your head around to look at the board, and
               | quickly be able to tell what you were dealing with and
               | where the priority problems were.
               | 
               | Likewise, in the hallway leading up to the studios, there
               | were colored flashing lights above each studio door that
               | also displayed the alarm level for that studio. Those
               | were completely silent, for obvious reasons, but their
               | flashing pattern got your attention anyways. They were
               | arranged vertically according to severity so even if you
               | were color blind you could understand them at a distance.
               | 
               | Then inside the studios there were more detailed
               | annunciators that would actually display which part of
               | the air chain monitoring was causing the global alarm
               | signal. These were also silent, but did not flash, and
               | had a clock that would pause when the first error became
               | displayed.
        
       | g15jv2dp wrote:
       | What's not clear from this webpage is whether these are actually
       | used anywhere. Are they? I couldn't tell.
        
         | thomasthorpe wrote:
         | Yes, well, some. To gain certification, often something
         | customers require, medical devices must comply with standards
         | such as ISO60601 (hardware) ISO62304 (software) and ISO13485
         | (process, quality management).
         | 
         | The alarm waveforms described are within the scope of the
         | hardware standard guidelines, sufficiently common that
         | application notes such as this exist.
         | https://www.ti.com/lit/pdf/slaaec3 [ti.com]
        
           | HeyLaughingBoy wrote:
           | > often something customers require
           | 
           | A bit more than that. Certification is required in order to
           | put your product on the market. Whether or not customers
           | require it is irrelevant.
        
       | davidw wrote:
       | It gives me anxiety just looking at this. Add this to the list of
       | things I don't want to work on.
        
         | HeyLaughingBoy wrote:
         | On the producing or consuming side? FWIW, I found the article
         | interesting as I'm starting a new Oxygenator project so I'm
         | probably about to become even more familiar with IEC60601 :-(
        
           | davidw wrote:
           | I don't want to work on software where bugs might cost
           | someone their life.
        
             | HeyLaughingBoy wrote:
             | I get that, but it's very unlikely to happen. The benefit
             | of your code vastly outweighs the potential downside. As
             | engineers, we're used to only hearing about the problems.
             | It's really gratifying when you hear from someone who says,
             | "tell your engineers that they saved my life."
        
       | blackeyeblitzar wrote:
       | I absolutely hate the poor design of medical equipment found in
       | hospitals. The worst thing by far is the constant beeping and
       | noises in the room, which totally disrupts rest and hurts
       | recovery. It is SO obvious that this hurts patients (and
       | visitors), that I cannot believe the entire medical industry
       | (nurses, doctors, hospital administrators, equipment makers,
       | insurance companies) have failed to do anything about it. It also
       | makes it hard to know if some sound is expected or if it is a
       | signal that something is wrong. In addition to this, I've seen
       | nurses make mistakes several times because the equipment is too
       | confusing. Once, I had to page the nurse myself because the IV
       | they thought they set up was not functioning and I was able to
       | discern that from the screen on the IV machine (which said one
       | particular drug was not active) but they had not noticed,
       | essentially administering an imbalanced cocktail of drugs for a
       | period of time.
       | 
       | My take - the medical industry has too many barriers to
       | competition, and it is too difficult for people who work with
       | these things to do anything about it as well. It's unclear who
       | the buyers are at a hospital or how a startup could reach them.
       | It's also unclear what sort of interoperability (for example with
       | Epic for charting) is needed. Regulations also make it difficult
       | to get devices approved and investors are less likely to support
       | a startup in this space.
        
         | atahanacar wrote:
         | >I've seen nurses make mistakes several times because the
         | equipment is too confusing. Once, I had to page the nurse
         | myself because the IV they thought they set up was not
         | functioning and I was able to discern that from the screen on
         | the IV machine (which said one particular drug was not active)
         | but they had not noticed
         | 
         | This doesn't sound like the equipment's fault.
        
           | blackeyeblitzar wrote:
           | Technically no, but watching them debug it and configure it
           | made me think it's too complicated. They basically had to
           | figure out the right sequence of buttons to hit.
        
         | mschuster91 wrote:
         | It's a necessity, a side-product of not having anywhere near
         | enough nurses, assistant staff and doctors in hospitals.
         | They're juggling alarms constantly (which have to blare in a
         | cacophony) and speed from one patient to the next.
         | 
         |  _Ideally_ you 'd have a 1:1 (or better!) assignment between a
         | single patient to a single nurse in critical care, 1:3 for
         | patients that can't move around on their own (and thus need
         | more assistance, even if it's just helping them to eat or go to
         | the loo), and 1:5 to 1:10 for everyone else. The sad reality is
         | that even in Germany, you have care home staff calling in the
         | fire department to assist because there were just three staff
         | in a night shift, having to deal with 170 patients.
         | 
         | [1]
         | https://www.morgenpost.de/berlin/article242110812/Kurioser-G...
        
           | ler_ wrote:
           | Thank you for bringing that up, understaffing affects
           | everything and harms patients. No set of alarms will ever
           | replace the benefit of having enough people working.
        
           | blackeyeblitzar wrote:
           | I don't disagree but I'm not sure how to make the costs of
           | healthcare work with those ratios
        
             | mschuster91 wrote:
             | Get rid of bureaucratic bullshit and you'd get > 250
             | billion $ a year [1]. Get rid of insurances and other
             | middlemen and you'd get _another_ 450 billion $ a year by
             | going for single-payer [2]. Then, get the homeless enrolled
             | in insurance as well - even if the government pays the
             | premium, _every single homeless person_ costs  > 18k a year
             | in ER visits [3], a lot of which could be prevented if
             | these people could go to a doctor before they'd be sick
             | enough to incur serious ER costs. And finally, get as many
             | homeless drug addicts back into some sort of stable
             | housing. A lot of drug usage "on the streets" is self-
             | medication to cope with the immense stress that comes from
             | being homeless. Yes, there will always be a certain
             | percentage of hardcore voluntary homeless people, but
             | that's way better manageable than the status quo.
             | 
             | That should be way more than enough to hire enough nurses.
             | 
             | [1] https://www.americanprogress.org/article/excess-
             | administrati...
             | 
             | [2] https://ysph.yale.edu/news-article/yale-study-more-
             | than-3350...
             | 
             | [3] https://www.newsweek.com/homeless-americans-are-
             | costing-us-m...
        
         | dmd wrote:
         | About 15 years ago I worked for a medical usability firm. We
         | did a review of the Baxter Large Volume Infusion Pump. Among
         | dozens of other issues[1] we found, the absolute mother of them
         | all was the stop button, which had been _overloaded_ to have
         | multiple functionalities:
         | 
         | If you push the button once, it would stop infusing drug into
         | the patient.
         | 
         | If you push the button twice, it would EMPTY THE SYSTEM - as
         | in, run the pump continuously, infusing all remaining drug into
         | the system, at high speed.
         | 
         | We ran usability tests where we'd say to the nurse "wrong drug!
         | stop! you're giving the patient the wrong drug!"
         | 
         | 90+ percent of them did what any human would do - jab STOP over
         | and over. Whoops, patient's dead.
         | 
         | In part because of our report Baxter was forced to recall[0]
         | hundreds of thousands of the pumps and pay for their
         | replacements with competitors' products. The stock dropped by
         | 30% in a day. Sadly I didn't short it, or I'd be [checks notes]
         | in jail.
         | 
         | [0] https://archive.is/s1wEU
         | 
         | [1] like drug libraries where sometimes the units were
         | displayed, sometimes they weren't, and sometimes they were
         | displayed in your "preferred" units even though the number
         | being shown was in a DIFFERENT unit and the system didn't
         | translate it, just showed the wrong value.
        
           | blackeyeblitzar wrote:
           | > If you push the button twice, it would EMPTY THE SYSTEM -
           | as in, run the pump continuously, infusing all remaining drug
           | into the system, at high speed.
           | 
           | Wow this sounds so dangerous and so easy to predict.
        
         | nradov wrote:
         | If you want to feed observation data into Epic for charting
         | that is quite easy. It supports inbound interfaces using HL7 V2
         | Messaging and FHIR standards for things like medical device
         | waveforms, aggregated device data, vital signs, etc. Other
         | major inpatient EHRs have similar functionality.
         | 
         | https://open.epic.com/Interface/
         | 
         | The FDA has a whole program office to assist startups with
         | medical device innovation. They can help you a lot if you
         | engage with them early in the development process and explain
         | what you're trying to accomplish. Think of them as partners,
         | not obstacles.
         | 
         | https://www.fda.gov/about-fda/cdrh-innovation/activities-sup...
        
       | ano-ther wrote:
       | I seem to remember that some of these sounds (perhaps the one
       | with syllables) were originally part of a joke paper and that the
       | author was quite astonished how they became part of a standard.
       | 
       | Unfortunately, I cannot find the article anymore.
        
       | tverbeure wrote:
       | A friend of mine used to have a small side business selling
       | loudspeakers for medical equipment. She order them in Asia and
       | had her own little certification lab at home: heat chamber,
       | impedance testing, that kind of stuff. Every so often, she'd
       | receive an order of a few hundred speaker, and test them one by
       | one.
       | 
       | It's a low volume but high margin business. Some of the issues
       | were the constant fight against the factory not following design
       | requirements to cut costs, knockoffs etc.
        
       | roughly wrote:
       | The cardiac alarm tone is unexpectedly jaunty.
        
         | graypegg wrote:
         | Out of all of them, it's definitely the most "washing machine
         | is done"
        
       | strnisa wrote:
       | The standardization of medical alarms was important when
       | introduced, providing consistent and clear communication across
       | devices and countries. However, with modern technology, these
       | standards may now limit innovation.
       | 
       | It seems to me that clear verbal alerts like "BLOOD PRESSURE VERY
       | HIGH" could be more immediately understandable than tones. A
       | hybrid system combining verbal alerts with alarm tones might be a
       | good compromise for clarity and international usability.
        
         | ncallaway wrote:
         | I don't know, I kinda think if you're going to have verbal
         | warnings you kinda need a centralized system that processes all
         | alarms to triage them like in an airplane.
         | 
         | If even 2 verbal alarms are going at the same time, it's going
         | to create a chaotic environment.
         | 
         | In a decentralized system, I think tones have less of an
         | overlapping problem.
        
           | Aeolun wrote:
           | If two of these tones sound at the same time, I'm fairly
           | certain I couldn't distinguish them.
        
       | throw46365 wrote:
       | I remember my Dad, in his last day conscious, with a fluid line
       | in that kicked off some sort of pressure alert every time he
       | raised his hand to his face... which he did compulsively because
       | of his confusion on top of his dementia.
       | 
       | The nurses obviously couldn't respond to it each time, but nor
       | could they switch it off altogether, and it didn't reset after
       | any period of time.
       | 
       | My siblings and I took turns to gently hold his arm down on the
       | side of the bed... which became just holding his hand, which I
       | still miss.
        
       | ijustlovemath wrote:
       | We're building a life critical medical device, and I haven't seen
       | this mentioned, so I thought it was worth contributing:
       | 
       | The use of these alarms is not something imposed by the
       | manufacturers, but by the standards, eg 60601, 62304 etc. For
       | devices involved in diagnostic, or more importantly
       | interventional care, you are _required_ to have alarms within
       | certain auditory and visual thresholds, and a lot of them have
       | mandated silence times (in a life critical system, you can only
       | silence a true alarm for 120 seconds at a time).
       | 
       | Then again, "ALARM" as dictated by the standards means something
       | truly emergent, though the wording can feel a bit fuzzy at times.
       | Trust me, alarm fatigue is a known phenomenon to these
       | manufacturers, and theres been a recent trend (with, eg, the
       | Dexcom G7) of giving _users_ more control over delaying alarms,
       | silencing them until you can respond etc etc, which has its
       | benefits, especially as quality of life is concerned.
       | 
       | You'll have a hard time convincing the FDA of this for critical
       | devices like those found in hospitals though.
        
         | jimmySixDOF wrote:
         | The airline industry went through this too and have moderated
         | requirements to be more understanding of who it's consumers are
         | and when. One of the big near miss cases was QF32 out of
         | Singapore where they had over 50 alarms to deal with in
         | addition the the emergency at hand. Alarm pollution is a real
         | UI/UX dilemma.
        
           | hejdufufjrj wrote:
           | In an airplane at least all the alarms are integrated, but in
           | a hospital room you'll have 15 devices from 7 manufacturers
           | spanning 5 generations.
        
           | amelius wrote:
           | Maybe someone can train an AI to decide which alarms need
           | immediate attention, given N staff members available.
        
             | throwaway765123 wrote:
             | Yikes I hope this is tongue-in-cheek, I definitely don't
             | want a statistical process deciding whether to surface a
             | life-critical alarm to healthcare staff
        
               | amelius wrote:
               | If it statistically saves lives?
               | 
               | It's the same as allowing full self driving cars which on
               | average are safer than human drivers but sometimes
               | accidentally drive into a fire truck because they
               | couldn't train an image classifier to more accuracy than
               | 99%.
        
             | wolrah wrote:
             | > Maybe someone can train an AI to decide which alarms need
             | immediate attention, given N staff members available.
             | 
             | The words you've used could hypothetically mean some future
             | artificial general intelligence that does not currently
             | exist and there is no guarantee will ever exist, especially
             | within the lifetimes of those participating in this thread.
             | That could obviously be quite good.
             | 
             | "AI" as currently defined by marketing and pop culture to
             | mean machine learning, large language models, etc. should
             | never be allowed to make a medically important decision.
             | We've already seen beyond any reasonable doubt how risky it
             | is to even treat them as a natural language search engine,
             | the idea of handing over life-or-death decisions to them is
             | literally insane.
        
             | ijustlovemath wrote:
             | The FDA would not let this fly. To get a device in the
             | hospital, you have to enumerate EVERY failure mode that you
             | can reasonably protect against, as well as the ones you
             | can't. Some of these failures are crucial enough that they
             | qualify to be _required_ to implement an alarm for.
             | 
             | There's a reason everyone is so loud in the hospital, it's
             | because we have to be to be there in the first place.
        
           | hi-v-rocknroll wrote:
           | 58 faults on the ECAM. Source: https://youtu.be/a-4FBN8OTkk
           | 
           | Props to Airbus for proper UX and information prioritization.
        
             | netsharc wrote:
             | Huh, that title smells of tabloidization. I know about this
             | incident, the "mid-air explosion" have to do with an
             | uncontained disintegration of 1 turbine (with shrapnel
             | flying that breached the wing, luckily not the fuselage),
             | but the title makes it sound the whole plane exploded...
        
         | hydrolox wrote:
         | this is very true with diabetes equipment since there is
         | constant alerts (for example from insulin pumps) of low
         | battery, undelivered insulin, etc. I think it definitely helps
         | to give users the right amount of control if it's non life
         | critical like a CGM or for insulin delivery.
        
           | ijustlovemath wrote:
           | Insulin delivery is considered life critical by the FDA,
           | because the failure modes of those devices can involve coma,
           | brain damage, and even death. Some of those alarms will still
           | be hardcoded, and for good reason!
        
             | hydrolox wrote:
             | I agree, but something like "incomplete bolus" doesn't
             | really make sense to me and I think those types contribute
             | to alarm fatigue. The key issue with T1 diabetes is
             | hypoglycemia, which can cause acute damage and death, so in
             | theory not having insulin on isn't as big of an issue
             | (assuming the patient is actually trying to control their
             | disease and checks blood sugar etc, in the alternate case
             | the alarms probably don't help much). Of course, I agree
             | something like a hypoglycemia alarm is important
        
       | userbinator wrote:
       | Some of them remind me of YouTuber Ashens' intro sound.
        
       | jill4545 wrote:
       | An amendment to IEC 60601-1-8 introduces the concept of acoustic
       | icons. These are the alarms that mimic the sound of what the
       | device does e.g. a ventilator would be a sighing/breathing sound
       | as well as a pulse to indicate if its alarm with a priority. This
       | directs the clinician to know immediately which device is
       | alarming and how high the priority is as opposed to a plethora of
       | beeps and pings all merging together. Could be a game changer.
        
       | kioleanu wrote:
       | Only very slightly tangential, I remember when my son had his
       | surgery and had to be in the hospital, they would have these
       | dosing machines for the medicine and they would start throwing a
       | warning sign 3 minutes before the syringe was empty, every 30
       | seconds and then a proper alarm when it was empty. Now, we were
       | supposed to call a nurse to remove the syringe, and each nurse
       | had their own preference on when to be called. Some said call us
       | when the warning starts, some said call us a minute before and
       | some said call us when the red alarm goes off. We found this
       | strange until one of them explained it is simply related to the
       | amount of chit chat they wanted to do with us, as the syringe
       | always had to go out at the red alarm
        
       | chess_buster wrote:
       | There's a dissertation from a Professor of Health Care about
       | Alarms in ICUs:
       | https://uol.de/f/2/dept/informatik/download/Promotionen/Cobu...
        
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