[HN Gopher] Stripe increasing "instant payout" fees by 50%
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       Stripe increasing "instant payout" fees by 50%
        
       Author : cemerick
       Score  : 137 points
       Date   : 2024-05-21 01:31 UTC (10 hours ago)
        
 (HTM) web link (support.stripe.com)
 (TXT) w3m dump (support.stripe.com)
        
       | qmarchi wrote:
       | Anyone have a list of providers that use Stripe Connect?
        
         | danpalmer wrote:
         | There are going to be thousands. I've seen several small
         | businesses in niche areas that happen to use Stripe Connect to
         | offload all of the payments to a company's existing Stripe
         | account.
         | 
         | All companies taking funds via Stripe Connect will know they
         | are doing so via Stripe, so I don't think a list of Connect
         | providers would help here.
        
         | joshstrange wrote:
         | I'm confused by your question. They mention Connect in the FAQ
         | but this only applies to instant payouts, honestly it seems
         | more confusing that they mention Connect at all in this
         | context. What are you getting at or trying to figure out with
         | your question?
         | 
         | I'm interested because my business used Stripe Connect but this
         | change seems to have zero change for me. If businesses want
         | instant payouts they can decide that on their own and if they
         | want to eat the fee, it doesn't matter to me.
        
       | VoidWhisperer wrote:
       | The title feels a bit disengenious. Technically, yes, it was
       | increased by 50% of what it was, but it is a shift from 1% to
       | 1.5%, not up to 50% of each transaction.
        
         | colecut wrote:
         | That is what a 50% increase means.
        
           | adolph wrote:
           | Kinda. To the degree that the object of increase is also a
           | percentage the statement "increasing _X_ (where x is
           | quantified as a pct) by _Y_ %" could mean that X of 20% is
           | increased to 70% or to 30%. It would be more clear to state "
           | _X_ increases from _Y_ % to _Z_ %."
        
             | colecut wrote:
             | 20% to 70% would be quite the fee increase, but I suppose
             | that is a way of thinking of it.
        
             | clipsy wrote:
             | No, not kinda. In the example you present, if 20% increased
             | to 70% the appropriate description is either a 250%
             | increase or a 50pp ("percentage point"[0]) increase.
             | 
             | [0]: https://en.wikipedia.org/wiki/Percentage_point
        
             | mtnGoat wrote:
             | Math doesn't do "kinda". If you are paying $100 for
             | something, and then it is $150, that's is a 50% increase
             | and is an undeniable fact.
        
           | DangitBobby wrote:
           | Percent increases are kind of a weird metric in a lot of
           | cases. This is one of them. It's not particularly
           | informative.
        
         | qntty wrote:
         | Percent vs percentage points. It's slightly confusing but the
         | title is correct.
        
         | cplat wrote:
         | The title is correct. But I agree that saying "50% increase"
         | conveys less information than saying "1% to 1.5%" (because you
         | don't know 50% of what), and seems to have been used only to
         | make the title more dramatic.
        
           | bananamerica wrote:
           | I interpreted it as a increase in the fee.
        
         | SoftTalker wrote:
         | Yes, it's editorialized. The actual title is "June 2024 pricing
         | update for Instant Payouts for businesses in the United States"
        
           | wmf wrote:
           | I understand why companies want to bury bad news under
           | generic titles but that doesn't mean we have to play along.
           | This is a case where "editorializing" the title seems
           | helpful.
        
         | m3kw9 wrote:
         | Choose between "now 1.5%" or "50% increase"
        
         | paulpauper wrote:
         | A rule of thumb: if it is really bad it will not be reported by
         | the actual company doing it. It will be buried in the TOS and
         | then discovered by angry users, and picked up by media.
        
         | csomar wrote:
         | I think people who know/use Stripe will have no confusion about
         | this.
        
           | abnercoimbre wrote:
           | Although rare, I use instant payout for my small business.
           | It's a lovely convenience and the extra 1% hit (on top of the
           | usual transaction fees) can be a worthwhile tradeoff. I can't
           | explain it, but the new 1.5% fee killed the motivation to use
           | it entirely.
        
         | dataflow wrote:
         | I don't feel it's disingenuous at all. When I read the title I
         | instantly understood it to mean multiplying the fee by 1.5. In
         | what world would anyone take this to mean that they're charging
         | 50% of each transaction?
        
         | dataflow wrote:
         | I don't feel it's disingenuous at all? They're increasing the
         | _fee_ by 50%... of the fee, obviously. In what world would
         | anyone take this to mean that they 're charging 50% of each
         | transaction?
        
         | beAbU wrote:
         | It's a common problem when reporting on changes of some
         | percentage value. I guess it's more dramatic to say "increased
         | by 50%" rather than "increased by 0.5 points"
         | 
         | Common example headline: "Inflation up by 100%" when it went
         | from 1% to 2%. The headline implies goods & services are now 2x
         | more expensive than before, which is not the case.
        
       | tananaev wrote:
       | Why is this such an important news? Do people regularly use
       | instant pay out? I would think that it's mostly for emergency
       | situations. Normal payout is still free.
        
         | notatoad wrote:
         | I don't think the bar for appearing on the front page of HN is
         | "important news"
         | 
         | This is mildly interesting, and maybe important for a few
         | people. That's enough.
        
           | immibis wrote:
           | It's apparently lower than "I made a raycaster in 256 bytes"
           | and higher than "I got banned from Stack Exchange for not
           | supporting Israel". I can't really tell where the bar is.
        
             | amatecha wrote:
             | Did I miss something? The most recent post with the word
             | "banned" in the title was apparently 5 days ago...
        
               | alborzb wrote:
               | It was this I believe --
               | https://news.ycombinator.com/item?id=40281699
        
               | amatecha wrote:
               | Oh, good find, thanks. I guess flagged/dead posts don't
               | show in search results >_>
        
             | Gasp0de wrote:
             | I can't see where the original post links to, but if what
             | the commenter said is true, you got banned not for "not
             | supporting Israel" but instead for "supporting the
             | slaughter of 200 teenagers".
        
               | immibis wrote:
               | Well, yes. That's how this works. In politics, nobody
               | ever says they are punishing you for
               | $obviously_insane_thing_to_punish_someone_for - they make
               | a more plausible excuse to accuse you of. That woman
               | arrested in Russia for holding a blank sign wasn't
               | arrested for holding a blank sign - she was arrested for
               | attempting to destroy Russia or something like that.
               | 
               | But this is too far off-topic. The point is, that was
               | evidently below the bar of what's allowed on Hacker News
               | even though I'd think as many people would have wanted to
               | know what's going on on SE, as want to see a cool
               | raycaster.
        
         | xyst wrote:
         | I think stripe was a YC funded company at some point. Algos on
         | hn pump them hard.
         | 
         | Founder still lurks HN as well.
        
           | internetter wrote:
           | I get stripe was YC, but its basically handling the entire
           | SaaS economy at this point, and then some. 1 trillion dollars
           | flew through the platform in the past year, which is similar
           | to paypal
        
         | ec109685 wrote:
         | For gig workers, instant payout is a nice deal and increases
         | the value of the platform, so being able to flow from customer
         | to worker seamlessly is a value add.
        
           | frandroid wrote:
           | These are words
        
             | faeyanpiraat wrote:
             | Approximately 30 of them words
        
         | DANmode wrote:
         | Ask your Uber driver on a Thursday!
         | 
         | I've met drivers who have had to pay out multiple times per
         | day.
        
           | ffpip wrote:
           | Uber can easily just have 2 days of revenue ready in cash (or
           | even a loan will be much cheaper than 1.5%) to not pay 1.5%
           | every time.
        
         | BillyTheKing wrote:
         | for Fintechs who're using Stripe as a way to allow users to
         | purchase stock/remittances/e-wallet balances etc. instant
         | payouts are very important since in most cases people who load
         | with stripe also consume those funds on the platform instantly
        
           | ffpip wrote:
           | Won't they have a rolling period, since a lot of customers
           | just add funds and might not use it?
           | 
           | So you can use the balances from the people who added money 2
           | days ago, today.
        
             | withinboredom wrote:
             | In many countries (including most states in the US),
             | comingling funds between users is how you go to "jail" as
             | it is usually a criminal offense.
             | 
             | see: Money Transmission laws
        
         | iJohnDoe wrote:
         | Genuine question. In what way free? Stripe still takes their
         | fees? Or is there a way to avoid fees when sending an invoice
         | to a client?
        
         | figassis wrote:
         | In some industries, for example where tipping is important,
         | getting payouts at or almost at the speed of sales is often a
         | differentiating factor.
        
         | jefozabuss wrote:
         | I'd guess advertisers might like this feature as they could do:
         | 
         | - Buy ads targeting your page selling stuff (for example a
         | course) - Generate revenue - Instant payout - Repeat
         | 
         | In this flow you don't need to wait 1 month for a payout so you
         | are not limited doing this once a month, you can do this for
         | example 12 times a month therefore generating much more
         | revenue.
        
       | gjsman-1000 wrote:
       | If I remember correctly, payouts always take two or three days to
       | clear, to comply with all of the settlement and legal processes.
       | 
       | The "instant payout" is actually a temporary loan from an entity
       | already approved as having all funds available for immediate
       | disposal at multiple links in the chain. This is then used to
       | create the illusion of an instant payout... while the "loan"
       | guarantor receives payment 2-3 days later.
       | 
       | This is also why there's actually a "instant payout" limit on
       | your Stripe account, almost like a credit limit - because it
       | basically is credit.
        
         | contingencies wrote:
         | Sounds like a blockchain startup in the making!
        
           | vel0city wrote:
           | Where you'll pay fees on the chain, fees at the exchange
           | trading for fiat, and then fees sending the fiat back to your
           | bank so you can actually make payroll with money normal
           | people actually use.
        
           | lxgr wrote:
           | How would blockchain accelerate ACH transfers (or make wire
           | transfers cheaper, or convince banks to support FedNow)?
        
         | twelvechairs wrote:
         | Yes as noted on the page
         | 
         | > You can always pay out your funds using our standard schedule
         | (2 business days) for free.
        
         | lxgr wrote:
         | > payouts always take two or three days to clear, to comply
         | with all of the settlement and legal processes
         | 
         | No, that's usually just how long ACH transfers can take. In
         | most cases, it's more like next-day these days, in my
         | experience (e.g. from paying out from PayPal to my checking
         | account or between checking accounts), but that depends on the
         | specific ACH type and timeline, I believe.
         | 
         | > The "instant payout" is actually a temporary loan
         | 
         | It's usually not. Actual settlement of both card and ACH
         | payments usually happen on the next business day, but since
         | that goes for both legs of most transactions, the settlement
         | periods "cancel each other out".
        
       | lazyant wrote:
       | > Navigate to the Payouts section of your Balances page > Filter
       | by "method"
       | 
       | I have no "method" filter on that page, only "date", "amount" and
       | "status". Also they talk about 2 business days payments as
       | default but in the settings you can only choose between automatic
       | every day / week / month.
       | 
       | Since the instant payout is kind of a loan and you have to
       | request it, pretty sure it doesn't affect me but it's all very
       | confusing.
        
         | tjbiddle wrote:
         | They likely meant the ACH is 2 business days.
        
           | toomuchtodo wrote:
           | Stripe could choose to support FedNow instant payments and
           | push these funds for pennies (up to $100k at a time),
           | assuming the receiving institution hosting the deposit
           | account(s) is set to receive on those rails. They would
           | arrive within 20 seconds, per FedNow's SLA.
           | 
           | Only costs ~$25/month to plug into these rails, plus a few
           | cents per transaction.
           | 
           | https://www.frbservices.org/financial-
           | services/fednow/organi...
           | 
           | https://www.frbservices.org/resources/fees/fednow-2024
           | 
           | https://www.frbservices.org/binaries/content/assets/crsocms/.
           | ..
        
             | tiffanyh wrote:
             | Interesting to see from that list that Bank of America,
             | Citigroup, Capital One & PNC missing from the list.
             | 
             | Appears they are still lagging in adopting FedNow (while
             | Wells Fargo and US Bank have adopted)
        
               | toomuchtodo wrote:
               | Congress directed the Fed to create FedNow so the largest
               | commercial banks couldn't gate smaller regional banks
               | access to real time payments via the private consortium
               | The Clearinghouse (owned by the banks you list). FedNow
               | directly competes with this private network. Think what
               | IRS' Direct File is to TurboTax, reducing unnecessary
               | economic drag at scale.
        
               | silisili wrote:
               | Those listed(and many others) support RTP, which came
               | first and accomplished the same thing. They probably see
               | little incentive in adding FedNow any time soon.
        
             | internetter wrote:
             | > Stripe could choose to support FedNow
             | 
             | But then they wouldn't be able to charge more fees
        
               | toomuchtodo wrote:
               | Indeed, that was where the comment was leading.
        
       | gnicholas wrote:
       | What would be the reason for them to boost this fee right now? Is
       | it just a pure profit play? That is, they think they can extract
       | more cash from the people who are reliable instant-payout users
       | (rather than losing them to standard payouts)?
       | 
       | Does this portend anything for the company, in the way that not
       | backfilling positions means that layoffs may be imminent? Or
       | perhaps a corporate transaction like an IPO?
        
         | mike_d wrote:
         | For any payment processor part of the fees you pay go to
         | offsetting fraud (it is a cost just like servers or people).
         | 
         | Instant payout is much riskier because if a bad actor is using
         | Stripe to cash out stolen credit cards they have less time for
         | the banks to detect and report it before the money is gone. As
         | a result it has a higher cost to the company.
        
           | Brystephor wrote:
           | Genuine question: Is fraud actually something that costs
           | Stripe money when it comes to payouts?
           | 
           | The reason credit card fraud for charges costs money to
           | processors is because of charge backs. I believe charge back
           | fees originate from the card networks themselves (Visa,
           | MasterCard, etc). These processors also enforce a variety of
           | limits when it comes to chargebacks for each merchant. This
           | means if you're the layer between the merchant and the
           | network, the merchants generally will rely on you to pre-
           | emptively detect fraud. Those systems all cost money too.
           | 
           | As far as I know when it comes to payout rails such as ACH,
           | real time payments (RTP), Zelle, I don't believe the payment
           | processor holds any liability for fraudulent transactions. In
           | other words, if a fraudulent payout occurs through stripe via
           | RTP then The Clearing House banks aren't going to come after
           | stripe for the money. They'll tell the end user "whoops,
           | should've taken better care of your digital info. Bye!"
           | 
           | source: Worked at a payment processor and worked on payout
           | rails and integrating with banks. Also do work now as an end
           | user of a different payment processor that does charging,
           | payouts, etc.
        
             | mike_d wrote:
             | It's not that simple. Charge backs are a game of hot potato
             | originating at the card issuing bank and making its way
             | back to the merchant.
             | 
             | If Stripe instantly pays out funds to a merchant and there
             | is a charge back, they have to claw that money back. This
             | is normally done by drafting the funds from the deposit
             | account, but if that is empty Stripe (or whatever
             | processor) eats it and it becomes a collections issue.
             | 
             | Processors normally handle this by holding funds on
             | suspicious transactions for 180 days (the max chargeback
             | window). What is suspicious? For most processors it is
             | literally whatever adds up to a [fraud rate]% of your
             | volume over a 180 day window. Stripe doesn't do this
             | because they are "the friendly processor" so they just take
             | a bigger slice and cover losses out of that.
             | 
             | source: I spend a non-trivial amount of time monitoring
             | threat actors and figuring out exactly how they are doing
             | bad stuff, which means understanding the risk/abuse side of
             | the house
        
           | gnicholas wrote:
           | Yeah I'm wondering why it's happening _now_. Is there an
           | indication that fraud is going up, and that 's why they're
           | raising the fee? Given the percentage increase, it would have
           | to be a pretty dramatic increase.
        
             | bitmasher9 wrote:
             | I think "quarterly profits" is a perfectly acceptable
             | answer to the question "why now."
        
               | gnicholas wrote:
               | Did they IPO when I wasn't looking? That is, what's
               | different about this quarter versus last quarter? If the
               | answer is "things are going worse this quarter than last
               | quarter" then that's the nugget I was looking
               | for/wondering about.
        
               | Ekaros wrote:
               | Maybe they are going for that or acquisition. In which
               | case juicing up the numbers will make things look better.
        
               | gnicholas wrote:
               | Who would be in the market to acquire them? This is the
               | sort of thing I was wondering about. I had heard they
               | were planning to IPO for a while, and thought perhaps
               | that 'optimizations' like this might be an indication
               | that things were heating up.
        
         | neurostimulant wrote:
         | I imagine it's due to the increasing number of card-testing
         | attacks which cost them money, increasing risk for instant
         | payout.
        
       | pentagrama wrote:
       | A more honest title to me:
       | 
       | Stripe increasing "instant payout" fees from 1% to 1.5% on US
       | 
       | Current title:
       | 
       | Stripe increasing "instant payout" fees by 50%
        
         | epgui wrote:
         | The current title is fine. It's a 50% increase (unambiguously),
         | or a 0.5 percentage point increase (also unambiguously).
        
           | sitzkrieg wrote:
           | lets run away from math if it sounds bad!
        
             | Gasp0de wrote:
             | Ok so if something previously was free and now costs 1c per
             | transaction, you would think "Stripe increasing price
             | infinitely" would be a good title? Just because it is true
             | that doesn't make it a good title. A good title should
             | create a realistic expectation of the article content.
        
               | Yujf wrote:
               | No that would not be good. I agree that you should choose
               | the correct way to represent something.
               | 
               | But here a 50% increase creates a realistic expectation
               | to me.
        
           | pytness wrote:
           | Using percentages as means of manipulating the masses has
           | always been a thing.
           | 
           | "There has been a 1000% increase in traffic deaths this year,
           | we must do something!"
           | 
           | Ah yes, we went from 1 death per year to 11 because there was
           | a fatal bus accident, surely we need to do something.
        
         | 0wez wrote:
         | exactly. so tired of people saying: huehuehue this is correct,
         | its just 50% comon bro the only reason i clicked is because i
         | was like: wtf you need to pay 50% fee of the 100%?
         | 
         | i dont care about anyone trying to say: huehehue thats how its
         | written. no its not.
         | 
         | but yeh i guess ppl rather focus on shitposts and talk
         | endlessly
        
           | 0wez wrote:
           | and even on a hacker site its just a shame for ppl actually
           | defending this title. its #1 phishing/SE method to trick
           | people
        
       | ggm wrote:
       | Fees on payment methods are a good example of the kind of
       | friction we wanted to get rid of, agreeing to use these
       | intermediaries.
       | 
       | If we've just replaced stupid inter-bank 3 day cheque clearing
       | bullshit fees with stupid microtransaction fees which are
       | variable at-will by the guy in the middle, whats the point?
       | 
       | Money is regulated. Money flows should be regulated. This
       | industry should be regulated, and the fees set to cost recovery,
       | not profit point. If that reduces to one interchange agency per
       | economy, I'd be fine: Nationalise them all.
       | 
       | Does it cost the CPU more to process $1b in one transaction than
       | to process 10c?
        
       | encoderer wrote:
       | Stripe will nickel and dime you to death.
       | 
       | The last time I created an invoice manually it tried to upsell me
       | on a far more expensive plan just so I can group things on an
       | invoice. Even worse, adding a recurring product to a quote
       | results in an upsell.
       | 
       | It's honestly embarrassing. Feature-gating things with 0 marginal
       | cost feels desperate.
        
         | mysore wrote:
         | welcome to every business in america.
        
       | Animats wrote:
       | 1.5% for a 2 day loan is an APR of what? More than 270%.
        
       | wnc3141 wrote:
       | In other news, the cost of no ey has increased several hundred
       | percent since 2019.
        
       | teddyX wrote:
       | Payday loans are cheaper
        
       | southernplaces7 wrote:
       | Yawn. In some countries at least, (mine for example) Paypal does
       | the same. If I get a payment (and let me add that I detest paypal
       | but, such are the choices of some employers), I can wait 24 to 48
       | hours for my money, or I can get it instantly at any time Monday
       | to Friday between 6:15 am and 10 pm, but at an additional cost of
       | roughly 3 dollars. Bear in mind that this is on top of their
       | atrocious, thieving obligatory exchange rates and any other fees
       | they tack onto payments sent to you.
       | 
       | Of course I'm nearly certain that sending me that money instantly
       | costs Paypal nothing, but enshittification creeps into all
       | things, sort of like the dust created by dead skin and human
       | trash. It permeates. Though in Paypal's case, shitty service has
       | been a byword for decades already.
       | 
       | Edit: when occasionally receiving payments in crypto on the other
       | hand, I get charged minimal fees, can convert to my local
       | currency at essentially market exchange rate, and can have the
       | money transferred to my actual bank account at any time 24/7 for
       | free. Yes yes, HN hates crypto and blah blah, but outside the
       | bubble, there are people who find these things useful.
        
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