[HN Gopher] Hertz sold a bunch of Teslas and it turns out they'r...
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       Hertz sold a bunch of Teslas and it turns out they're all kinds of
       trouble
        
       Author : belter
       Score  : 42 points
       Date   : 2024-05-16 21:33 UTC (1 hours ago)
        
 (HTM) web link (qz.com)
 (TXT) w3m dump (qz.com)
        
       | paxys wrote:
       | I'm sure the author has a bunch of data to back up this big
       | statement right?
       | 
       | Nope, one anecdote from a buyer and one Reddit thread.
        
         | harwoodr wrote:
         | That said, I don't know that I would buy a car that used to be
         | a rental... regardless of what type of car it was.
        
           | bobthepanda wrote:
           | Yeah, they're very intensively used, so almost certainly they
           | need more work than your average used car.
        
             | candiddevmike wrote:
             | Not necessarily, folks are incentivied to keep the cars
             | clean and undamaged.
        
               | wildzzz wrote:
               | Sure but there's no incentive not to be hard on the
               | powertrain. Probably less of a problem now with so much
               | drive-by-wire preventing you from drag racing a Camry.
        
               | rdoherty wrote:
               | Cosmetically maybe, but Hertz has very good incentives to
               | do minimal maintenance and only fix things when very
               | broken. The renter has little incentive to report issues
               | like weird noises or anything mechanically broken,
               | especially if it may have been caused by them.
        
           | gumboshoes wrote:
           | Here is one more anecdata point: we bought a used Hertz
           | rental eightish years ago and it's been great. Nissan Versa
           | Note 2014. There was a scratch on the dash and faint
           | cigarette smoke smell that made it a particularly good deal.
        
             | ethbr1 wrote:
             | This definitely feels like a case of buyer beware.
             | 
             | From the article: "quarter-sized hole."
             | 
             | If you're buying a former rental car and aren't giving it
             | an intense enough inspection to spot a quarter-sized hole,
             | you're rolling dice.
             | 
             | If you take the time to methodically go over one... and
             | reject a few... I'm sure you can find a pretty great deal.
        
           | mminer237 wrote:
           | In my view, with a rental car you can at least know they got
           | regular maintenance. I know they're driven harder, but the
           | fact that they're getting oil changes puts them above the
           | average mystery car for me, even if they're not ideal.
        
             | rock_artist wrote:
             | I donno about the US. But rentals in Europe aren't always
             | treated well from my experience.
        
             | ganoushoreilly wrote:
             | I don't even know if that's true, i've had a couple times
             | where i was given vehicles with check engine lights on.
             | Fortunately they swapped them for another vehicle that was
             | .. possibly better?
        
             | ben940830298432 wrote:
             | Are you sure they get oil changes. I've ran into a few
             | rental cars that didn't even get basic things like
             | windshield wipers. I can't imagine a lot of those companies
             | would take them out of service to change the oil on time.
        
             | skhameneh wrote:
             | That's not true.
             | 
             | My wife and I had to exchange a rental because it was
             | producing excessive exhaust, the alignment was so bad it
             | pulled, and an engine service indicator was on.
             | 
             | Rentals are frequently driven hard and may not get basic
             | routine service (that should happen more frequently due to
             | being driven hard).
        
             | Repulsion9513 wrote:
             | I haven't worked in the rental car world but I used to work
             | for a place that rented moving trucks and RVs (and was also
             | the area maintenance provider for them) and... No. They did
             | not get regular maintenance, at least not on time.
        
           | mongol wrote:
           | My old car was a rental and I didn't know it. Bought it from
           | a car dealer, with about 20000 km on the meter. It had broken
           | suspension that I found slightly after but could be fixed
           | while under the 3 months warranty.
           | 
           | The funny thing is how I found out. One day it was a very
           | special type of frost outside. The frost crystals formed in a
           | pattern on the back window, spelling out the name of a local
           | gas station. Some residual of a removed sticker. It must have
           | been a rental from that gas station.
           | 
           | Still, apart from the suspension problem that was fixed for
           | free it has been very reliable.
        
       | trhway wrote:
       | Meanwhile on NPR they have just been telling today how wonderful
       | and cheap and loved in Europe and Australia the Chinese EVs for
       | which US has just made a new prohibitive import tariff.
        
         | fullshark wrote:
         | That tariff was the best endorsement I think I've ever seen for
         | a foreign car. Turns out the secret sauce in creating cheap
         | electric vehicles isn't a 10x battery improvement or
         | technological breakthrough but the same secret sauce in making
         | every other durable good cheaper in America the past 20 years:
         | labor arbitrage.
         | 
         | Can't make that work in America with the UAW.
        
           | rootusrootus wrote:
           | I will be amused when corporations successfully push software
           | development so far away from the US that unions will be the
           | only way we won't be stuck with poverty wages.
        
             | fullshark wrote:
             | I didn't mean to bad mouth unions, merely state the
             | reality. If electric vehicles are much less sophisticated
             | than ICE cars, and the cost of the battery never goes down
             | significantly due to the cost of rare earth materials
             | (especially if you want to sell at the volume
             | environmentalists aspire to sell at) then the way they get
             | cheaper is through labor arbitrage and there's no real
             | alternative.
        
       | DiabloD3 wrote:
       | This isn't a Tesla issue, (un-)fortunately.
       | 
       | Hertz constantly is getting sued for something. They once sold
       | cars that did not have certain features that were considered
       | standard on all versions of that particular car, including some
       | _mandatory, by law_ safety features and did not notify the owners
       | that the cars Hertz _specially ordered_ did not have them.
       | 
       | Somehow, it was legal for Hertz to rent these cars out to
       | potential victims and did not notify all the people who drove
       | those around that they were potentially death traps... and then
       | sold them to more potential victims.
       | 
       | IIRC, they lost in court, but Google is busy memory hole-ing news
       | more than a couple years ago.
       | 
       | They also got recently prosecuted for calling the cops on "stolen
       | vehicles" that were in Hertz's possession _and had rented them
       | out again, and had the new driver arrested for the crime of doing
       | business with Hertz_. This was not an isolated incident, and
       | happened hundreds of times. This one _has_ visited the HN front
       | page a few times.
       | 
       | Don't do business with Hertz, they will call the cops on you.
       | Don't buy used vehicles from Hertz, they will not be safe to
       | drive.
        
         | belter wrote:
         | The case you are referring to on the missing safety features is
         | probably this one, renting recalled vehicles:
         | 
         | https://topclassactions.com/lawsuit-settlements/consumer-pro...
         | 
         | > Don't do business with Hertz, they will call the cops on you.
         | 
         | Even that is not enough:
         | 
         | "Hertz Is Even Sending People To Jail That Never Rented Cars
         | From Them" - https://viewfromthewing.com/hertz-is-even-sending-
         | people-to-...
        
           | drewcoo wrote:
           | > "Hertz Is Even Sending People To Jail That Never Rented
           | Cars From Them"
           | 
           | Well that's just good business for Hertz. Now there's no
           | down-side to renting from them. Except for unsafe vehicles,
           | of course.
        
         | EE84M3i wrote:
         | Is https://www.cbsnews.com/news/rental-cars-missing-airbags-
         | hit... what you were thinking of? It's missing side curtain
         | airbags, but it's Enterprise not Hertz.
        
           | DiabloD3 wrote:
           | No, and I forgot about this one.
           | 
           | Let me rephrase what I said earlier: never buy a used car
           | from any car rental company. _Any of them_.
        
         | bcrl wrote:
         | Poor repairability is definitely a Telsa issue, and Rivian, and
         | other EVs. Eventually manufacturers will get their acts
         | together, but that's not the state of the world today.
         | Supposedly BYD's modular batteries are better, but that option
         | is not readily available to those of us in north America today.
        
       | chironjit wrote:
       | Not in the US but bought a second-hand Toyota from a Toyota
       | dealer that I later found out from the service manual was a Hertz
       | rental in its previous life. Its been trouble free for the 8 or
       | so years we've had it (it's now with another family member).
       | 
       | Funny enough, I bought that model because I used to rent it from
       | another company and so I "knew" how the car would be.
       | 
       | So, not saying Hertz is a not a shitty company, but I wouldn't
       | say rental cars aren't a good buy
        
       | iamleppert wrote:
       | If Tesla makes bad rental cars, what does that say about their
       | upcoming robotaxis?
        
         | belter wrote:
         | > upcoming robotaxis?
         | 
         | They are currently hiring man in spandex.
         | 
         | Edit: My bad, they will not hire, they will reuse this one:
         | https://youtu.be/TsNc4nEX3c4
        
         | lm28469 wrote:
         | The ones which are coming "in two years" since I left uni in
         | 2012? They're as imaginary as back then I assume
        
         | insane_dreamer wrote:
         | The issue has to do with buying used rental cars (regardless of
         | brand), not Tesla cars. Rental cars get a lot of abuse compared
         | to a single-owner car.
        
       | robbyiq999 wrote:
       | Hertz is above the law. Which other company can print felony
       | arrest warrants?
        
       | chris_wot wrote:
       | Why does anyone trust Tesla? I'm genuinely curious.
        
         | ripjaygn wrote:
         | This story is about one anecdote and passing it out as a
         | pattern. For example Consumer Reports found Teslas have the
         | least maintenance and repair costs among all brands.
         | 
         | https://www.kbb.com/car-news/consumer-reports-names-cheapest...
         | 
         | Edit: Predictable downvotes without replies for referencing
         | unpopular facts.
        
       | jedberg wrote:
       | Not surprising. I have a friend who rents Teslas when he rents.
       | He always fast charges and always to 100%. He also drives it
       | _hard_.  "It's fun and it's not my battery!".
       | 
       | I'm guessing most people who rent Teslas operate the same way.
        
         | skhameneh wrote:
         | A few things to consider:
         | 
         | 1) Rental EVs could be acceleration and charge capped to reduce
         | excessive strain on the drivetrain.
         | 
         | 2) Some customers may be seeking an EV without artificial
         | limiters.
         | 
         | 3) Rental companies could charge more for removing performance
         | limiters.
        
       | mvdtnz wrote:
       | This is just an article about a Reddit thread. Apart from being a
       | misinformation factory, Reddit is home to fanfiction masquerading
       | as fact. Do not take any unverified information on Reddit
       | seriously.
        
       | fxtentacle wrote:
       | Hertz: We're selling them because maintenance is too expensive.
       | 
       | Buyer in the article: It dawned on me that maintenance was too
       | expensive.
       | 
       | No surprise there.
        
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       (page generated 2024-05-16 23:01 UTC)