[HN Gopher] Bossware is a big legal risk
       ___________________________________________________________________
        
       Bossware is a big legal risk
        
       Author : nickwritesit
       Score  : 65 points
       Date   : 2024-05-14 12:21 UTC (1 days ago)
        
 (HTM) web link (www.kolide.com)
 (TXT) w3m dump (www.kolide.com)
        
       | triyambakam wrote:
       | So how do I know if my work computer features such surveillance?
        
         | bitwize wrote:
         | That's the neat thing -- you don't.
        
         | woleium wrote:
         | Just assume it does
        
           | davely wrote:
           | No kidding!
           | 
           | We have some ridiculous timeout on our work machines that
           | triggers the screensaver after 2 minutes of idle time (we
           | can't change this).
           | 
           | After it's triggered, you need to enter your password to
           | unlock (company mandated, 10 chars minimum, no repeating
           | chars, at least 1 upper and 1 lower case char, at least 1
           | special symbol, change every 90 days, can't be too similar to
           | last 10(!) passwords).
           | 
           | Okay, this is annoying. So, for the longest time, I used an
           | open source mouse jiggler app (basically simulated cursor
           | movement).
           | 
           | This worked fine until a recent software update. I wondered
           | why my screen saver was being triggered again. Oh, the mouse
           | jiggler isn't running! Let's open it up.
           | 
           | A big dialog box appears on the screen: "THIS APPLICATION
           | VIOLATES COMPANY POLICY AND ITS USAGE HAS BEEN REPORTED."
           | 
           | Oh... cool.
           | 
           | I went on Amazon and ordered some $5 hardware mouse jiggler
           | dongle. That worked for about a month or so.
           | 
           | Then suddenly, I started getting CrowdStrike notifications:
           | "Functions of a USB device were restricted according to
           | company policy."
           | 
           | Fun times!
           | 
           | It's only a matter of time until Zoom starts sending reports
           | of whether I had the window in focus or not during meetings
           | with management.
        
             | kridsdale1 wrote:
             | You can get mechanical mouse mover devices that are not
             | connected to the pc at all. It should be fully
             | undetectable.
        
               | davely wrote:
               | Ah, that's a good point. I've thought about this, but I
               | use a trackball due to mild RSI. So, I don't think it can
               | help me there.
               | 
               | (This is going to make me embark on a weekend project to
               | use an Arduino, some servos and a 3D printed finger to
               | move my trackball.)
        
               | eequah9L wrote:
               | Plug in a second mouse then?
               | 
               | The trick that I heard is to just place the mouse on a
               | clock. The second hand jiggles the mouse every minute.
               | Can be stashed away in a drawer or something. Never tried
               | this though.
        
             | mattmerr wrote:
             | Does watching a video pause the timeout? If so,
             | hypothetically one could stream or locally create a video
             | with no contents but long duration.
        
               | davely wrote:
               | Ah, that's an interesting point. I haven't tried to
               | correlate that, but it must be true. For example, the
               | screensaver never seems to appear during Zoom calls!
        
               | Izkata wrote:
               | That might also be implemented as "don't start the
               | screensaver if the camera is in use". Easy to detect in
               | either /proc/ or /sys/, I forget which one I was fiddling
               | with.
        
               | hunter2_ wrote:
               | Nah, I know people who use Zoom for this purpose without
               | the camera enabled. It's just Zoom invoking the OS's wake
               | lock.
        
             | GauntletWizard wrote:
             | You are the user I fear most; clever enough the be
             | dangerous and aware of the bullshit.
             | 
             | If you were really smart you would lobby your IT department
             | to change the ridiculously short timeout, and protest by
             | not working when it locks on you during normal pauses.
        
               | davely wrote:
               | Hah. I'd like to think there's nothing to fear from me as
               | a user.
               | 
               | Look, I get _why_ some of these policies are in place --
               | a bunch of it stems from locking down our systems and
               | protecting critical data due to various Sarbanes-Oxley
               | requirements. Plus, sometimes smart people do dumb
               | things, and it leads to bad things (e.g, see the LinkedIn
               | incident) [1].
               | 
               | But man, oh man, is it annoying! Especially if I'm in my
               | own home, with no one around, and I otherwise get my work
               | done.
               | 
               | [1] https://darknetdiaries.com/transcript/86/
        
             | kyleee wrote:
             | I found nosleep.page a while back here, wonder if it would
             | work for you?
        
               | hunter2_ wrote:
               | If you're on a work VPN, presumably you wouldn't want
               | this in the DNS logs. Best to make a local clone! Simply
               | "Save" from the browser, assuming the whole trick is
               | within a client-side script that doesn't phone home,
               | which appears to be the case.
        
         | Etheryte wrote:
         | Either root the device or mitm yourself, not much outside of
         | that that you can do to ensure nothing fishy is going on.
        
         | 98codes wrote:
         | You have to assume that it does.
        
         | ChrisMarshallNY wrote:
         | That's a big reason that I purchased my own, personal computer,
         | many years ago. I was paid well enough, that it was quite
         | possible.
         | 
         | Back then, they hadn't really gotten going with all the
         | monitoring stuff, but I did it from a sense of personal
         | integrity.
         | 
         | I was writing open-source stuff, and there was _no way_ that I
         | was going to allow my company to try to claim it. I didn 't use
         | company time, and I didn't use company equipment.
         | 
         | I did not have a "shower clause" in my employment contract, so
         | I was free to work on my own stuff, on my own time.
        
         | toss1 wrote:
         | As many others said, assume that it does, by default.
         | 
         | Do you have admin rights, including to the firmware? Can you,
         | and did you setup from scratch the device that you received
         | from the from the employer? If not, then it is almost 100%
         | there is surveillance. If they let you do _all_ the setup, then
         | maybe 50%.
         | 
         | Just isolate any box your employer touches, both physically and
         | in the network sense, separate visible and sound space as
         | possible, separate WiFi network, etc..
        
         | halfcat wrote:
         | Generally you won't, but some vendors documentation lists
         | folder paths you can check, like if this folder exists in your
         | computer it's running Teramind [1]:
         | 
         | C:\ProgramData\\{4CEC2908-5CE4-48F0-A717-8FC833D8017A}
         | 
         | [1] https://kb.teramind.co/en/articles/8791095-how-to-verify-
         | if-...
        
         | paxys wrote:
         | Assume it does. Don't do any personal work on it. Isolate it
         | from your home network.
        
       | CoastalCoder wrote:
       | I was surprised (perhaps I shouldn't have been) to encounter
       | bossware-like surveilance in an _interview process_.
       | 
       | About 6 months ago I was interviewing with InterSystems, a
       | company that does healthcare software. Only when I signed in for
       | the online coding interview did I learn that they required I have
       | a webcam on myself the whole time.
       | 
       | I don't like using coarse language. But it was the first time I
       | struggled to not use the phrase "fuck you" in my email to the
       | recruiter.
        
         | Terr_ wrote:
         | IMO there's a huge difference between "we do this because we
         | had too many fraudulent applicants and this is a compromise
         | compared to having you interview in-person" versus "this is
         | representative of how the entire employment relationship will
         | go."
         | 
         | If the former, their fears are not unfounded: Sometimes the
         | person who impressed you in the interview is not actually the
         | same person who arrives for their first day of work. There are
         | also less-audacious forms of interview cheating, where an off-
         | screen cyber-Cyrano is supplying them with answers and/or
         | keyboard-input.
         | 
         | That said, I agree that any workplace with a "webcam on at all
         | times for monitoring" policy for employees is one I would leave
         | ASAP. Not just because it's hostile and offensive, but also
         | because it's indicative of the company doing badly while
         | management is busy "rearranging deck-chairs on the Titanic."
        
           | paxys wrote:
           | So you are okay with giving random companies an hour of
           | footage of your face and part of your house just for the
           | privilege of going through their automated screening round?
        
             | VBprogrammer wrote:
             | Emm, yes? What do you think they are going to do with it.
             | They are also considering giving you access to potentially
             | a vast amount of their IP and maybe even customer data.
        
               | Teever wrote:
               | Whatever they're legally allowed to and I may never know.
               | 
               | That's the problem.
        
               | coldtea wrote:
               | > _Emm, yes? What do you think they are going to do with
               | it_
               | 
               | I don't care what they're going to do with it. They aint
               | having it.
        
           | ozim wrote:
           | I agree.
           | 
           | But there still is a line like if I am doing take home
           | assignment I will not install spyware on my personal
           | computer.
           | 
           | We can have a zoom/teams call with a person where I share
           | screen if someone wants that with enabled camera as well
           | during coding or for discussion.
        
             | Terr_ wrote:
             | > I will not install spyware on my personal computer.
             | 
             | Agreed, if they want to _lend_ me a computer for the
             | exercise, that 's another matter. :p
             | 
             | It's been a while since I last interviewed in earnest, but
             | my recollection is that those situations (fortunately)
             | correspond with companies that I probably wouldn't want to
             | work for anyway.
        
           | ryandrake wrote:
           | I think the former might strongly imply the latter.
           | 
           | If a company can't think of a single way to ensure the person
           | who interviews is actually the person who comes to work the
           | first day (hint, there was a time when webcams did not
           | exist), then that company is probably also inclined to
           | inflict lazy, intrusive surveillance-based schemes on
           | employees after they're hired.
        
           | neilv wrote:
           | > _" this is representative of how the entire employment
           | relationship will go."_
           | 
           | Seems like it's great signal of how the company thinks, and
           | will behave.
           | 
           | Not necessarily that they'll put all employees under video
           | surveillance, but if they think this is a good idea, I'd
           | guess probably they'll do numerous other things along the
           | same line of thinking.
           | 
           | Occam's Razor possibilities:
           | 
           | 1. The company is normally very enlightened and thoughtful
           | and fair, and has a very subtle and nuanced rationale for why
           | they're coming across and invasive and overbearing in this
           | one specific instance, and their reasons in this bad first-
           | impressions instance (when they should be thinking about
           | first impressions) were simply somehow not explained.
           | 
           | 2. The company is going to behave like a jerk.
        
         | tetromino_ wrote:
         | In light of interview fraud, it seems reasonable for the
         | interviewer to request that you are live on camera so they can
         | see that you are who you say you are and that you are working
         | alone.
         | 
         | The part that would have made me walk away would have been if
         | the video was being _recorded_ and retained, as opposed to
         | merely being watched live.
        
         | skwirl wrote:
         | That doesn't sound bossware-like at all. It seems completely
         | reasonable to me.
        
         | bee_rider wrote:
         | Do these companies support Linux or do these recruiters only go
         | after Windows users? There are of course lots of perfectly fine
         | technical folks who are windows-centric, but it still seems
         | like a pretty bad filter to apply to their candidate pool.
        
         | silisili wrote:
         | Wait just during the interview? That actually sounds completely
         | reasonable.
        
           | vundercind wrote:
           | It probably also means signing over rights for the recording
           | to be used for training AI by some third party, plus god
           | knows what else.
        
             | VBprogrammer wrote:
             | Oh christ. What absolute nonsense.
        
               | coldtea wrote:
               | How about a manager wanking off to pretty candidates?
               | 
               | Hardly without lots of precedent..
        
         | root_axis wrote:
         | How can you vet a candidate remotely without having them on the
         | cam? Especially today with all the LLMs, it's pretty much a
         | hiring requirement if you can't bring the candidate in for an
         | interview.
        
           | fullspectrumdev wrote:
           | Easy, you ask them to talk you through their reasoning.
           | 
           | LLM's are fucking _terrible_ at this for anything nontrivial.
        
           | hnthrow289570 wrote:
           | We're probably at the point where it's cost effective to pay
           | for traveling-to-interview again, especially for the later-
           | round interviews.
           | 
           | That is, unless companies are lying about how much damage bad
           | hiring does. I don't suspect they are, but they apparently
           | can't also do the math to go back to that option.
        
         | apimade wrote:
         | Cybersecurity nerd here, have talked to many platform and
         | financial company CISO's, security teams and recruiters over
         | the past few years.
         | 
         | Fake interviewees are pretty rampant. We're getting to the
         | point where presenting yourself in-person to a government
         | representative, agency or a private attestation company will be
         | part of the onboarding process. At this point it looks like
         | it'll be iris scans.
         | 
         | In the US it's even an issue in-person with H1B's where they
         | get interviewed and hired online, then someone else shows up.
         | 
         | Also the fact that insider threats are almost never budgeted
         | for, and so many companies blanket-approve access to systems
         | like logging systems, customer support systems, source code,
         | etc - means attackers don't even need to get hired into a very
         | important role to get the data they want.
        
           | mistrial9 wrote:
           | > then someone else shows up
           | 
           | someone else shows up ? what is the denominator
        
         | klntsky wrote:
         | Unfortunately this is a requirement nowadays. Scammers learned
         | how to generate realistic CVs and they organize people to pass
         | online interviews for them. After getting the job, they do
         | nothing, get their salary for the first billing period, and
         | leave.
        
         | surfingdino wrote:
         | I was asked to be recorded answering three stupid questions
         | like "what motivates you?", "why do you want to work here?"
         | etc. before attending a multi-stage interview. I never got
         | invited to that interview, and I did wonder if I could take
         | them to court, because my CV showed me as good fit for the job
         | (literally ticked all the boxes), but they clearly rejected me
         | based on the video. (In case you wonder why I thought I was a
         | good fit, I can tell you that I built the tech they were
         | implementing.
        
           | hobotime wrote:
           | Perhaps during the video they discovered that they didn't
           | like you.
        
         | bitwize wrote:
         | I've started preemptively stipulating to recruiters that I will
         | not accept spyware (including browser extensions and phone
         | apps) or autoproctoring as part of the application process, nor
         | will I subject myself to interviews with or evaluation by a
         | large language model after encountering this nonsense once.
        
       | exabrial wrote:
       | The reasons given are pretty much a nothingburger and standard
       | compliance items you should be doing anyway!
       | 
       | I am trying to figure out what exactly is the problem people have
       | though: you're literally on a company asset, being paid by the
       | company, you've signed copyright away, you're aware their is no
       | expectation of privacy. Use your cell phone or your home computer
       | for home business, work during company hours, doesn't seem like
       | that big of a deal.
       | 
       | === EDIT: Re: Comments about about webcams, and nowhere in my
       | comments did I say anything about cameras. Read both the article
       | and my comments before attacking straw men.
        
         | BriggyDwiggs42 wrote:
         | Because workers arent slaves or robots, and being on the job
         | doesnt make them such. Your mentality is actually staggering to
         | me.
        
           | exabrial wrote:
           | Can you answer this question directly:
           | 
           | What is it that you don't want seen by a company
           | representative, on a company computer, while being paid by
           | the company?
        
             | vundercind wrote:
             | How would you feel about audio recording in break rooms and
             | hallways? How about fart-detectors in the chairs, recording
             | all that to some database?
             | 
             | Same idea, and maybe _you_ wouldn't mind but surely you can
             | see why many people would.
             | 
             | FWIW enough people _do_ mind that this kind of thing is
             | illegal in some countries.
        
               | potta_coffee wrote:
               | Ironically, I'm involved with a startup developing fart
               | monitors as we speak. I'm certain it's going to be a huge
               | market. /s
        
             | 4MOAisgoodenuf wrote:
             | Anything in my home, any traffic on my home network, and
             | any sounds in my home that aren't me directly talking to a
             | coworker about work matters.
        
             | j-bos wrote:
             | Anything, I'm paid as a developer I'm not paid as an actor.
        
             | google_expat wrote:
             | Yesterday I was working and my three year old came running
             | -- directly out of the shower -- into the room to show me
             | her doll's "new hairstyle".
             | 
             | Can you answer this directly: How many people's computers,
             | servers, and backups should video of my child be on?
        
               | exabrial wrote:
               | Please quote the part of my comment above where I said
               | literally anything about a webcam.
        
             | BriggyDwiggs42 wrote:
             | My concern is that workers who produce the desired output
             | for their company, ie perform the labor they are paid to
             | perform, will not be able to use excess time to be with
             | their family, take care of chores, rest, or otherwise live
             | life, and will instead need to pretend to be busy as though
             | they're still in an office under the watchful eye of an
             | overpaid manager. Monitoring should be reserved exclusively
             | for cases where an employee's output is not measurable in
             | any other way, and should then be kept to a minimum. If we
             | exclude the possibility of webcam or audio monitoring, then
             | my primary concern is that a worker will be made to waste
             | their time satisfying the arbitrary metric by which
             | present-ness on their company computer is measured, and so
             | the thing I am worried about being seen is the absence of
             | activity.
        
             | fwip wrote:
             | Different person here, but: literally anything. I don't
             | have "anything to hide," but I don't trust the company's
             | judgment (or, more specifically, that of every possible
             | "company representative." It only takes one to make
             | something a federal fucking issue.)
             | 
             | If I do a google search for "cake toppers for lesbian
             | wedding" while my code's compiling, that's morally fine.
             | But if a bored "company representative" decides to take
             | offense to that, now it's a whole goddamn situation that I
             | have to deal with.
             | 
             | Or if I'm on Stack Overflow to copy&paste, and one of the
             | "Hot Network Questions" in the sidebar has an "offensive"
             | phrase in it, is it going to trip their automated flagging
             | criteria?
        
             | singleshot_ wrote:
             | I would not accept employment under any terms that allowed
             | my employer to look at me without my knowledge, or snoop
             | around on my computer without my acquiescence.
        
               | dymk wrote:
               | It's not your computer, it's a company laptop.
        
             | nonameiguess wrote:
             | How can this be a serious question? Much of my company is
             | in an earlier time zone and I frequently log into meetings
             | and start work while my wife is still ambling about,
             | showering and walking around naked. My naked wife is
             | something I don't want my employer seeing. A house is a
             | shared space. No one in it except me accepted any sort of
             | consent to monitor agreement.
        
         | imzadi wrote:
         | Why should employers be allowed to take pictures and videos of
         | me without my permission or knowledge? If I work from home, how
         | much of my home is now the company's business? Should my
         | employer be allowed to see my home office at will? What if my
         | home office is a bedroom and have private things around that I
         | don't want them to see? Or a living room and I have family
         | moving around in the background? Does my employer actually have
         | a right to film my spouse or children?
         | 
         | There are also issues beyond those. What about employers that
         | require you to install software on your person phone so you can
         | access MFA or work email? Some of that software requires you to
         | sign all rights away from your personal phone and there's a
         | risk you may have all your data deleted on your personal phone
         | when you leave the company.
        
         | jonathankoren wrote:
         | You want to know how the Overton window shifted from workers as
         | humans, to workers as property? Look at laws around the
         | telephone.
         | 
         | If you have a telephone on your desk, it is illegal for your
         | employer to secretly listen into those calls. However, if you
         | send an email, you employer has every right to secretly read
         | them.
         | 
         | The only difference is, emails don't exist in the 30s, but
         | telephones did.
        
           | kyleee wrote:
           | I always ponder from this perspective as well, think about
           | the strength of laws regarding physical mail as well. Most of
           | those privacy/tampering laws should have been applied to
           | email from the get go.
        
       | Havoc wrote:
       | Never seen anything like this IRL despite working at various
       | major companies. Hell the other day I explained to my rather
       | senior boss that the yellow teams icon means away from desk.
       | 
       | Work is me trading my time for money, and I can begrudgingly
       | accept some level of monitoring. That's after all what a boss is
       | - they supervise aka monitor.
       | 
       | However the blurrying of boundaries really irks me. This is part
       | of the reason why I carry two phones, refuse to use remote
       | desktops from personal devices and definitely don't connect
       | personal devices to corporate wifi. Similarly that aggressive
       | invasive student exam monitoring software in use makes me
       | thankful I studied in more classic times.
        
         | ryandrake wrote:
         | Yep, my policy is to never "cross the streams." Work stays on
         | work-provided (and controlled) devices and personal stays on
         | personal devices, and _never the twain shall meet_. I work
         | remotely, so I even go so far as to ensure all my work-provided
         | devices are on their own VLAN which is isolated from the rest
         | of my network and only have limited Internet connectivity. I
         | don 't really understand people who use work devices for
         | personal (sometimes VERY personal) tasks, or even worse vice-
         | versa: Bring Your Own Device for work tasks.
        
       | Daviey wrote:
       | First time i've looked at kolide in a couple of years, and two
       | things jumped out at me:                 - They got acquired by
       | 1Password       - They've pivoted away from a managed osquery
       | product.
       | 
       | A few years ago, I wanted to throw money at kolide to manage
       | compliance in a large enterprise using osquery, but their
       | product/sales team was quite underwhelming. Whilst we were
       | testing it, they switched to requiring slack integration as their
       | control and management plane and wouldn't support the existing
       | workflow... So I had to reluctantly drop them.
        
       | halfcat wrote:
       | Having run this kind of thing for customers over the years, my
       | takeaway is that every place that wanted this was a completely
       | toxic and paranoid work environment.
       | 
       | Except for one. This place that seemed to have a reasonable use
       | case. They dealt with very sensitive legal cases involving
       | children, and they wanted an audit trail to ensure sensitive
       | media was handled according to their policy.
        
         | hi-v-rocknroll wrote:
         | Yep. The need signals a lack of trust within an org, and
         | perhaps a management attitude of infantilism and/or a lack of
         | professionalism amongst workers. There is no quick-fix
         | technology solution to business culture dysfunction.
        
       | paxys wrote:
       | Everyone replying with "what's the big deal?" is showing their
       | tech privilege. You may not have to deal with intrusive
       | monitoring, but warehouse workers are increasingly being made to
       | wear ankle bracelets so every movement of theirs can be monitored
       | and stack ranked. Workers in WFH "gig" jobs are made to install
       | always-on keyloggers and other monitoring software on their
       | personal computers and phones (which are required for the job).
       | Companies take photos/videos of them in their homes every few
       | minutes throughout the day. Plenty of jobs require you to hand
       | your social media passwords to your employer. There is an entire
       | class of companies that specialize in all of this.
       | 
       | Not everyone is able to say "no" to all this and still make rent
       | next month. I'm happy the government is finally stepping in.
        
         | JanisErdmanis wrote:
         | > Plenty of jobs require you to hand your social media
         | passwords to your employer.
         | 
         | Can you elaborate with examples or references?
        
           | paxys wrote:
           | Why exactly do you think a half dozen states have passed laws
           | specifically banning it?
           | https://www.foley.com/insights/publications/2024/03/ny-
           | socia...
        
         | vundercind wrote:
         | > Not everyone is able to say "no" to all this and still make
         | rent next month. I'm happy the government is finally stepping
         | in.
         | 
         | More good news is that since workplace surveillance is already
         | heavily-limited by law in some other highly-productive
         | developed-economy states, this shit's all probably pointless
         | _anyway_. Just one of many cases of execs going full "seeing
         | like a state" and wanting everything down to the finest detail
         | to be "legible" and able to sort-by on a spreadsheet, even when
         | it's actually just noise.
        
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