[HN Gopher] How do you accidentally run for President of Iceland?
       ___________________________________________________________________
        
       How do you accidentally run for President of Iceland?
        
       Author : simonw
       Score  : 204 points
       Date   : 2024-04-29 15:38 UTC (7 hours ago)
        
 (HTM) web link (uxdesign.cc)
 (TXT) w3m dump (uxdesign.cc)
        
       | bell-cot wrote:
       | Imagine living in a world so wonderful that you actually had to
       | look on _relatively_ obscure web pages to find such UI screw-
       | ups...
        
       | readthenotes1 wrote:
       | "People don't read" should be tattooed on the back of every
       | designer's hand.
       | 
       | Of course, they won't read it before they design something that
       | requires deep engagement through reading.
        
         | educaysean wrote:
         | Just the designers? Tattoo it on the back of everyone's please
        
           | btilly wrote:
           | Is there any point in tattooing it on the back of the hands
           | of people who don't read?
           | 
           | That said, https://readabilityformulas.com/readability-
           | scoring-system.p... is a good sanity check. Over half of
           | people can't read text above a grade 8 readability. Worse
           | yet, we aren't conscious of the effort that reading takes.
           | Not until we are struggling. So competent people have little
           | sense of the barriers they create.
        
         | teddyh wrote:
         | "1. Users don't have the manual, and if they did, they wouldn't
         | read it.
         | 
         | 2. In fact, users can't read anything, and if they could, they
         | wouldn't want to."
         | 
         | -- <https://www.joelonsoftware.com/2000/04/26/designing-for-
         | peop...>
        
           | pmontra wrote:
           | 3. And if they do read something, they don't understand what
           | they read, either because it's poorly written or because they
           | start from different assumptions than the ones the writer had
           | in mind.
        
           | _carbyau_ wrote:
           | I like to think about design as a communication medium.
           | 
           | So for most stuff the manual goes straight to the shelf.
           | Unless it is something particularly powerful or complex, I
           | see having to refer to the manual as a failure in UX design.
           | 
           | So yeah, I don't want to refer to the manual.
        
         | klyrs wrote:
         | Also, a good warning sticker to put on books
        
         | alexchamberlain wrote:
         | But who would read the tattoo?
        
       | kome wrote:
       | Good luck to aunt Helga!
        
       | themaninthedark wrote:
       | >Don't make people think or read too much -- they've got things
       | to do
       | 
       | That is great an all but when you are endorsing someone for a
       | serious position of power, shouldn't we want them to be engaged
       | and thinking?
        
         | meowster wrote:
         | Yes, but presumably those people read it and registered
         | knowingly. It's the people who did _not_ want to run for
         | presidency that did not read.
        
         | h1fra wrote:
         | it's not a vote, it's the possibility for a candidate to
         | participate in the election. imo we have the same process in
         | france (slightly more complexe) this is just a process to pre-
         | eliminate jokes and unserious people then you still need a
         | regular campaign
        
           | themaninthedark wrote:
           | I understand that it is not a vote but it is basically
           | signing an online petition.
           | 
           | Here is the expected behavior: The prospective candidate asks
           | someone to support them and sends them the link. The
           | supporter is supposed to scroll the list, find the candidate
           | and click to support them.
           | 
           | This is failing because the first element that the supporter
           | sees is the register link.
           | 
           | I do think that the redesigned page looks better but in my
           | view endorsing someone or signing a petition is not a task
           | that someone should take lightly.
        
             | kgermino wrote:
             | That's fair, but why would they see (what they think is)
             | "log in to endorse someone" as the part of the process
             | which requires deliberative thought?
             | 
             | Yes they should consider who and whether to endorse, they
             | should probably check to make sure they're doing the
             | endorsement correctly, but if you're looking for the Log In
             | button to do the endorsement and you see what looks like a
             | normal EULA above a prominent Log In button of course some
             | percentage of people are going to skim over that.
        
             | vidarh wrote:
             | You shouldn't take it lightly, but you may already have
             | decided you want to when you arrive at the page, and then a
             | bunch of text will at least for some seem like it is an
             | annoying obstacle to doing what you've already thought
             | through.
        
             | pimlottc wrote:
             | To me, endorsing someone to run is a much much lower
             | threshold than actually voting for them. Anyone should have
             | the ability to run for office in a democracy, doesn't mean
             | I want them to win.
        
               | eastbound wrote:
               | In France at least, there is a really high pressure on
               | all people in power to not endorse candidates of opposing
               | parties.
               | 
               | The excuse is always "But he poses a threat to
               | democracy", but that is the very proof that the person is
               | not a comedian, and thus, by your standards, should be
               | allowed to run. And heck, be elected, because nothing is
               | a threat to democracy more than preventing people from
               | voting the option they want (ask UK who ran 4 votes
               | before admitting that the citizen wanted to leave; heck,
               | ask France, who kept voting for their king, so the
               | democratic forces killed hundreds of thousands of citizen
               | (Lyon's population was slashed by 2), until the
               | parliament has had enough that the French kept voting for
               | the king instead of voting for the guardians of the
               | revolution and finally guillotined the king - yes, most
               | democracies were born by killing the characters that the
               | people wanted to elect).
        
         | user_7832 wrote:
         | > That is great an all but when you are endorsing someone for a
         | serious position of power, shouldn't we want them to be engaged
         | and thinking?
         | 
         | If you want to endorse someone and get a political SMS to
         | endorse them you've probably already done the thinking of "whom
         | do I want to vote for". What they're trying to do is just
         | support someone. I suspect many people did not even realize
         | there was an option there to "run for prez".
        
         | tflol wrote:
         | in the United States we proved that is not necessary traits for
         | leader yet functional infrastructure, intelligence, and
         | military
        
       | noashavit wrote:
       | > Be wary of generic buttons. lol
        
         | logrot wrote:
         | Perhaps this button shuld have said "Run for president!"
         | 
         | Exclamation mark in this case is justified IMHO.
        
           | barrenko wrote:
           | My college's login form has "don't remember me" checkmark :).
        
             | noashavit wrote:
             | that's clever!
        
       | jonwinstanley wrote:
       | This is bad/confusing design for sure. Add this to the (probably)
       | huge list of examples.
       | 
       | I remember there was a terrible UX error a while back in Hawaii
       | wasn't there?
       | 
       | And the "butterfly ballot" issue in the 2000 election is another.
        
         | jarofgreen wrote:
         | This one?
         | https://www.theguardian.com/technology/2018/jan/15/hawaii-mi...
        
           | jonwinstanley wrote:
           | Yes. Crazy. False positive missile alerts are kind of
           | upsetting to people
        
         | ljf wrote:
         | And link to the butterfly ballot
         | https://www.theguardian.com/us-news/2019/nov/19/bad-ballot-d...
        
           | imzadi wrote:
           | For a clear illustration of how much that ballot screwed Al
           | Gore, look at Pat Buchanan's vote in Palm Beach county,
           | compared to every other county. He clearly got 2000+ votes
           | that were meant for Al Gore. Gore lost by less that 550
           | votes.
           | 
           | https://en.wikipedia.org/wiki/2000_United_States_presidentia.
           | ..
        
       | pquki4 wrote:
       | I never understand why people think the following "fire
       | extinguisher inside" sticker is a good idea:
       | 
       | https://www.firesupplydepot.com/fire-extinguisher-inside-lab...
       | 
       | To me it is the same thing as the La La Land fiasco.
        
         | greenavocado wrote:
         | When a fire breaks out and you begin to panic the stickers help
         | reduce cognitive load by instinctually guiding people to
         | cabinets containing fire fighting equipment. What is the
         | problem?
        
           | Symbiote wrote:
           | Perhaps the point is the text? The European version of that
           | sticker has a picture of an extinguisher, sometimes with text
           | in the local language underneath.
        
             | Detrytus wrote:
             | Is picture better though? This actually looks like a bottle
             | of soda next to a Christmas tree:
             | https://www.brady.eu/signs/iso-7010-sign-fire-
             | extinguisher-c...
             | 
             | Even panicked people can still read and a big "FIRE" word
             | is actually quite easy to recognize, unlike the picture
             | above.
        
               | cess11 wrote:
               | We learn that symbol and others before we learn to read.
        
               | mynameisvlad wrote:
               | You get exposed to the symbol for a fire extinguisher
               | _that_ much as a child? I would expect encountering it
               | _at some point_ not before reading.
        
               | Symbiote wrote:
               | I took it to be a joke, but the symbol will be shown in
               | several places around a nursery/kindergarten. It's also
               | designed to be noticed, and printed on a reflective
               | (often glow-in-the-dark) material.
               | 
               | https://www.holytrinity.herts.sch.uk/wp-
               | content/uploads/2020... (primary school corridor).
               | 
               | https://www.building-blocks-
               | nurseries.co.uk/uploads/rucV7eaP... (nursery corridor).
        
               | Symbiote wrote:
               | Even if you can't read, the meaning of the symbol is
               | clear as it's always seen next to a fire extinguisher.
               | 
               | The fire part is also on the emergency exit sign.
               | 
               | I don't know the word for fire in Hungarian, but I will
               | recognise these symbols next time I'm in Budapest.
        
         | javawizard wrote:
         | How on earth is this related to the article?
         | 
         | Those stickers seem like an example of _good_ and _obvious_
         | design.
         | 
         | Am I missing something?
        
         | simonw wrote:
         | What could make them a bad idea? Seems like a piece of
         | information people only need very rarely but when they DO need
         | it they need it to be as instantly obvious as possible.
        
           | bryanrasmussen wrote:
           | >What could make them a bad idea?
           | 
           | An arsonist can get rid of all the fire extinguishers before
           | setting their fire!
        
         | aspenmayer wrote:
         | > To me it is the same thing as the La La Land fiasco.
         | 
         | You mean the movie? What was the fiasco? I haven't seen the
         | movie but hear good things.
        
           | stevage wrote:
           | A reference to the mishap at the Oscars I assume.
        
             | aspenmayer wrote:
             | I guess I still don't understand OP then, as the
             | presumptive cause of that mishap was the design of the
             | envelopes text being hard to read; if anything, having a
             | sign that clearly says "fire extinguisher inside" alongside
             | iconography is better than simply having vague icons.
             | 
             | In fact, I'm further confused by the La La Land reference,
             | as the Academy redesigned the envelopes specifically to
             | avoid this issue arising again.
             | 
             | https://en.wikipedia.org/wiki/89th_Academy_Awards#Best_Pict
             | u...
             | 
             | > The design of the envelopes could have been a factor. The
             | envelopes were redesigned this year to feature red paper
             | with gold lettering that specified the award enclosed,
             | rather than gold paper with dark lettering. That could have
             | made the lettering harder to read. The Academy of Motion
             | Picture Arts and Sciences, not PwC, is responsible for the
             | design and procurement of the envelopes.
             | 
             | https://www.nytimes.com/2017/02/27/business/media/pwc-
             | oscars...
             | 
             | https://web.archive.org/web/20170228032107/https://www.nyti
             | m...
        
       | jannyfer wrote:
       | > Many of these people are seriously vying for president (yep, my
       | aunt Helga), some of them have undoubtedly signed up as a joke
       | (nope, not the comedian)
       | 
       | Reykjavik had a comedian as mayor:
       | https://www.theguardian.com/world/2014/sep/15/jon-gnarr-come...
       | 
       | His memoir was a good light read. Poignant and hilarious.
        
         | r00fus wrote:
         | Comedians would actually make great politicians because the
         | overlapping skillset is quite similar.
        
           | p0ckets wrote:
           | Zelenskyy seems to have risen to the occasion.
        
             | r00fus wrote:
             | Also Al Franken was a US Senator.
        
         | joemi wrote:
         | Pretty sure he's the same one mentioned vying for president.
         | His name showed up in the list when I visited the page.
         | 
         | (I will always love the fact that a prominent politician in
         | Iceland used to be in the Sugarcubes with Bjork.)
        
         | arnarbi wrote:
         | He's also the one running for president.
         | 
         | https://grapevine.is/news/2024/04/03/comedian-and-former-rey...
        
       | irrational wrote:
       | The thing that surprises me the most is the page is in English. I
       | know nearly everyone in Iceland is very fluent in English, but
       | they all speak and read Icelandic too.
        
         | einherjae wrote:
         | Both English and Icelandic versions are available (potentially
         | hidden in the burger menu on mobile):
         | https://island.is/forsetaframbod
        
         | crote wrote:
         | That's very common in smaller countries. The government exists
         | to serve its citizens, not the other way around. When you know
         | a significant minority is less than fluent in your somewhat-
         | obscure local language, providing a translation for that
         | minority is almost a no-brainer.
         | 
         | For example: I am a Dutch citizen. Due to the European Union I
         | have the right to live and work in Iceland. If I were to move
         | there, I'd gain the right to vote in local elections (not
         | national ones, gotta be a citizen for that) - without speaking
         | a word of Icelandic. I'd also have to do taxes, renew my
         | driver's license, and all the other government stuff.
         | 
         | Either I and the thousands like me are going to use Google
         | Translate and screw it up, or they'll just have one of the many
         | bilingual workers provide an official translation. It makes a
         | lot of sense to just translate _all_ official government pages,
         | making an exception for this specific page is probably more
         | work than just translating it too.
        
           | Scoundreller wrote:
           | Also because Europe, thanks to the frequency of jus sanguine,
           | people like me can be born and raised in Canada but be a
           | citizen of some European country because my parents were born
           | in its predecessor country many decades ago. So I'm eligible
           | to vote (tho I don't), but minimally speak that language and
           | have spent minimal time there.
           | 
           | I'd also assume Google Translate will do better translating
           | from English to $OtherLanguage than Icelandic to
           | $OtherLanguage. So makes sense to put up a translation into
           | English (or other common language) and make sure it's
           | correct.
        
             | dhosek wrote:
             | I would tend to guess that the reverse of your assumption
             | about Google Translate is true. The translations _from_ an
             | uncommon language available for training will, by far,
             | outnumber the translations _to_ that language.
        
               | lazyasciiart wrote:
               | But the translations _from_ an uncommon language _to a
               | different_ uncommon language will still be far more rare.
        
         | wasmitnetzen wrote:
         | Somewhere around 7% of people in Iceland don't speak
         | Icelandic[1][2].
         | 
         | [1]: https://en.wikipedia.org/wiki/Languages_of_Iceland [2]:
         | https://en.wikipedia.org/wiki/Icelandic_language
        
         | haukur wrote:
         | English has become entrenched as the de facto second official
         | language of Iceland. It's a very depressing trend for the
         | conservation of Icelandic, and the ongoing promotion of English
         | will only continue to exacerbate its decline.
        
           | dhosek wrote:
           | I remember in the 80s when the Nordic TeX Users Group was
           | formed, they did all of their official communications in
           | English so as not to privilege any of the national languages
           | of their membership.
           | 
           | Similarly, English is a standard language in India in part
           | because of the linguistic diversity of the country1 and being
           | an outsider language means that communications in English
           | don't privilege any of the indigenous ethnic groups, although
           | it seems that English usage has been dropping in favor of
           | English.
           | 
           | [?]
           | 
           | 1. English usage was supposed to have been phased out fifteen
           | years after independence, but the mandated sunset was changed
           | by constitutional amendment in 1963 (apparently a year after
           | the sunset date(!)). India has 22 scheduled languages--i.e.,
           | languages receiving constitutional recognition and
           | encouragement--but there are 122 major languages with more
           | than 10,000 speakers. I think India wins the prize for the
           | greatest linguistic diversity among the nations of the world.
        
           | jononor wrote:
           | Would you prefer another second language, or that people
           | refuse fo speak anything but Icelandic?
           | 
           | Jeg snakker norsk, men det er alikevel vanskelig a forsta
           | islandsk!
        
       | remram wrote:
       | Honestly this is worse than a "design issue" of the button styles
       | or "people not reading" here.
       | 
       | "Register to collect endorsements" does not explicitly say whose
       | endorsements. It is possible to read this sentence as a (slightly
       | odd) way to say "Register to have your endorsements collected".
       | 
       | "Collect" is a rather ambiguous verb, if I saw a button on a
       | different website saying "register to collect favorites", I would
       | understand that the website is building the collection, from my
       | clicking on items... not that others will fav my profile.
       | 
       | "Register as a candidate to collect endorsements" would have been
       | much clearer, whether the visitor read the preceding block of
       | text or not.
        
         | golergka wrote:
         | I assumed the page was in Icelandic and the author translated
         | the UI for his english-speaking audience?...
        
           | luplex wrote:
           | Nope, there definitely is an english-language version, at
           | least of the site that's live now.
           | 
           | https://island.is/en/presidential-election-candidates
        
         | arnorhs wrote:
         | Or simply: "become a president"
        
           | titanomachy wrote:
           | I think Amazon has a patent on "becoming a president in one
           | click", you might have to pay them some royalties.
        
       | stcredzero wrote:
       | I keep on noticing moments bad UX creeping into apps, more and
       | more, for little possible benefit. Do frontend people simply not
       | think about 2nd and 3rd order consequences anymore?
       | 
       | Here's an example: Disappearing affordances. For some reason, the
       | button to remove the background from Google Meet went from being
       | its own "Remove Background" button, to all background thumbnails
       | becoming a toggle button.
       | 
       | This is fine, so long as the selected background is visible. But
       | if it's not, perhaps because the selected background is outside
       | the viewport of the scrollable selector, then what's happened, is
       | that the affordance of the "Remove Background" button simply
       | disappeared.
        
       | Ekaros wrote:
       | Clear issue is that why are these not separate systems or pages
       | entirely. Registering for this process should be entirely
       | separate from using it. And if also paper forms are accepted,
       | whole process should need more tracking from canditate.
        
         | joemi wrote:
         | For a country whose population is just 399,189 (according to
         | 2024 census), I don't think what you propose is necessary.
         | 
         | Edit to add: I'm not sure if you added the "or pages" later or
         | if I just missed it when replying, but my response was
         | specifically about the suggestion that they should be separate
         | systems. Separate pages totally makes sense, and I do think
         | that's a good solution.
        
           | throwway120385 wrote:
           | Yeah, it was actually neatly resolved here by applying
           | separation of concerns and just doing the totally different
           | things on different pages. People wanting to endorse a
           | candidate are not the same as people wanting to _be_ a
           | candidate.
        
         | simonw wrote:
         | They are now - the site was redesigned once this problem became
         | clear!
        
         | falcor84 wrote:
         | That site clearly had UX issues and I'm glad it was redesigned,
         | but I disagree with your statement in principle. I think it
         | would actually be great for democracy if every time you were
         | asked to support some official, you had a call-to-action for
         | taking their role.
         | 
         | On that note, I don't see any issue whatsoever with 82 people
         | running for presidency - why not more? "Politics are too
         | serious a matter to be left to politicians" -Charles de Gaulle
        
           | Wowfunhappy wrote:
           | > On that note, I don't see any issue whatsoever with 82
           | people running for presidency
           | 
           | I wouldn't have an issue if the election used ranked choice
           | voting.
           | 
           | Otherwise, however, it could be a disaster, with the winning
           | candidate only having a tiny percentage of the vote.
        
             | saevarom wrote:
             | In Iceland, the president is chosen by simple majority of
             | votes. The sitting president got about 39% of the vote.
             | There were 9 candidates. Of course, this problem is usually
             | brushed off saying that this is a largely powerless office,
             | the prime minister and his cabinet hold the executive
             | power.
        
               | saulpw wrote:
               | A majority of votes would be 50.1%. More votes than any
               | other candidate is called a plurality.
        
             | isoos wrote:
             | Nit: Approval voting (yes/no for each candidate) is easier
             | to implement and also understand. I couldn't rank 82
             | people, but could yes/no them...
        
       | technothrasher wrote:
       | I remember watching a bit on TV years ago about the president of
       | Iceland flying commercially just like any other passenger. I
       | thought at the time there was no way the president of a country
       | _really_ flew around like that. Years later I found myself
       | sitting behind the president of the Turks and Caicos islands on a
       | commercial flight and thought,  "huh, I guess I was wrong."
        
         | resolutebat wrote:
         | The Prime Minister of Singapore, a country that could _very_
         | easily afford a fleet of private jets if they wanted to,
         | travels on Singapore Airlines. If you 're a frequent flyer
         | based on Singapore, running into extra security because he's on
         | board is a not-uncommon occurrence.
        
           | bobthepanda wrote:
           | Singapore also specifically prides itself on its airline
           | being rated one of the best in the world. Though I don't
           | think the Emir of Dubai flies Emirates.
        
             | inemesitaffia wrote:
             | Emirates should be in Abu Dhabi
        
               | bobthepanda wrote:
               | No, Emirates is Dubai and Etihad is Abu Dhabi.
        
         | draculero wrote:
         | The current president of Mexico, at the beginning flew
         | commercial flights but after a year or two he got tired of the
         | sneering and insults (well deserved).
        
       | jcarrano wrote:
       | If that happened to me I'd take it as a sign from the heavens and
       | I'd keep pushing forwards.
        
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       (page generated 2024-04-29 23:00 UTC)