[HN Gopher] A framework to help B2B founders find product-market...
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       A framework to help B2B founders find product-market fit
        
       Author : yarapavan
       Score  : 168 points
       Date   : 2024-04-16 13:48 UTC (9 hours ago)
        
 (HTM) web link (pmf.firstround.com)
 (TXT) w3m dump (pmf.firstround.com)
        
       | dangoodmanUT wrote:
       | The amount of design that went in to this, and the fact that they
       | override the scrolling logic, makes me curious what their
       | intention actually is. They do a lot of telling what if "feels
       | like".
       | 
       | Also... does this site... have motion blur?
        
         | j45 wrote:
         | The idea is likely to increase production value to boost
         | engagement, and help signal value of what's written to be of
         | higher quality.
         | 
         | As someone who has worked in building multiple B2B SaaS when it
         | was not popular at all in the retail VC funded universe
         | (consumer social media apps were the rage for a long time),
         | ostracized, and more, it's kind of fun to see VC's trying to
         | play in this area.
        
           | slimsag wrote:
           | I mean, it's working. They are #1 on Hacker News currently -
           | so like it or not they should continue doing this if that is
           | their goal.
        
             | swatcoder wrote:
             | #1 on Hacker News while none of the comments engage with
             | the content, and instead just express confusion,
             | uncertainty and aesthetic discomfort is not what you want.
             | It means you probably struck onto a concept or theme that's
             | speaks to active interests (the headline draw) but
             | delivered on it poorly.
             | 
             | Which is sort of beautifully ironic, given the subject.
        
               | geraldhh wrote:
               | maybe the irony implies some sort of artisanal play
        
             | j45 wrote:
             | Eyeballs are one thing, and maybe useful for brand
             | mindshare, or worse some vanity metrics... but action is
             | another.
             | 
             | It's good to try and take the good from anything.
        
           | dartos wrote:
           | Are platforms like Vercel not B2B?
        
         | monitron wrote:
         | I just want to meet the dev who wakes up in the morning, sits
         | down with their cup of coffee, rubs their hands together and
         | says "Boy, I just can't wait to make a website where scrolling
         | feels like trying to run across an ice rink!"
        
         | adtac wrote:
         | If you're on Safari, open devtools, click the monitor icon on
         | the top left, disable javascript, reload. The content reads
         | fine without JS.
        
       | bendecoste wrote:
       | The scroll on this website made me bounce
        
       | yuppiepuppie wrote:
       | Everybody complaining about the design. But from a non-founder,
       | does this framework actually seem legit? Or is it a fluff piece?
        
         | bko wrote:
         | Seems like a lot of fluff. I think the key is to deliver value
         | to customers. Do something you know. Don't be arrogant and
         | enter a random business you know nothing about.
         | 
         | Trying to get a startup off the ground is basically 2 things:
         | pushing code and talking to customers. Set a metric like how
         | much users are using the app (proxy for usefulness). If you
         | create something that's valuable, it'll probably work out.
         | 
         | There are a few exceptions which they touch on a bit. Movie
         | pass model where you sell $10 for $5 obviously doesn't work. Or
         | if you take investors and scale up too fast also screws you.
         | You could be perfectly profitable and have fit but if some VC
         | throws money at you and convinces you to hire dozens of people,
         | then it could sink your product despite fit. An investor
         | doesn't necessarily have your best interests in mind. They may
         | prefer a 10% chance of $100m co where as you prefer a 50%
         | chance of a $20m company in that time frame.
        
           | leetrout wrote:
           | > Do something you know. Don't be arrogant and enter a random
           | business you know nothing about.
           | 
           | Within reason. I think there is a path to success in
           | partnering with customers in the market you want to serve.
           | Following Seth Godin's advice- "Don't find customers for your
           | products, find products for your customers." As devs we have
           | the capacity to join ranks with our customers and learn and
           | build to solve their problems.
        
           | luckyou wrote:
           | It's easier to find PMF by myself them to read this post and
           | find a template there. Very difficult text with a lot of
           | words.
        
         | mritchie712 wrote:
         | at a glance, it seems like good advice. It's just waayyyyy to
         | long.
        
         | hackitup7 wrote:
         | The content is pretty accurate
        
       | kenm47 wrote:
       | tl;dr us someone. No way anyone actually reads that. Especially
       | the people who want it.
        
         | jasonjmcghee wrote:
         | It doesn't take that long to read - probably 15 minutes, and a
         | few minutes to skim.
         | 
         | For tl;dr use ChatGPT. "Summarize this <link>". You can ask
         | questions about it if you're interested.
         | 
         | In general it talks about pmf, gives advice on different stages
         | of pmf, and some strategies to be used to help navigate towards
         | pmf at each stage.
         | 
         | As far as people that want this, i sure hope they can spend 15
         | minutes (or even 30!) on an article if they are spending years
         | trying to achieve pmf.
        
       | RivieraKid wrote:
       | Anyone got a tldr?
        
         | mdekkers wrote:
         | today we're proud to unveil Product-Market Fit Method, an
         | intensive 14-week experience designed to help exceptional pre-
         | seed founders build epic B2B SaaS companies.
         | 
         | Its spam
        
         | godzillabrennus wrote:
         | It's the Lean Startup Method but in course form.
        
       | semanser wrote:
       | There is also a video on Lenny's podcast (feat First Round
       | Capital) about the exact same topic:
       | https://www.youtube.com/watch?v=yc1Uwhfxacs
        
       | fouc wrote:
       | A lot of people upvoting this without wading through this fluff.
       | Someone break out the chatgpt summarizer ha
        
       | makerdiety wrote:
       | I'm here to tell the tragic truth that there isn't a lot of
       | opportunity for large scale repeatability that happens after the
       | minimum viable product is discovered. Startups are basically
       | cryptocurrency pyramid schemes hidden in the domain of legitimate
       | entrepreneurship.
       | 
       | You shouldn't seek anything that is beyond one order of magnitude
       | higher than the minimum viable product. Because Facebook already
       | exists. World of Warcraft already exists. You're not gonna
       | discover the product-market fit for the next Google. _Because
       | there is no next Google._
       | 
       | It's sad how people are being lied to. Startups are literally
       | just another lottery to waste resources, time, and energy on.
       | 
       | The bubble will eventually pop and people will be disappointed
       | with reality.
        
         | tannedNerd wrote:
         | Yes there is probably no next Google, but you know what there
         | are a lot of. Companies that the googles etc buy because they
         | have gotten to the point where they can't really develop new
         | products themselves. So yes you many not be able to make the
         | next Google or Microsoft, but there are plenty of success
         | stories to still be had.
        
           | makerdiety wrote:
           | A lifestyle business isn't the success this "black boxed
           | highly performant Product-Market Framework" article is
           | advocating for. A lifestyle business is a small business that
           | is no better than a corner store selling liquor and
           | cigarettes or whatever. The popular trend is to chase after
           | frameworks and technology that enables inhuman commercial
           | growth.
           | 
           | You don't need a Kubernetes cluster for a little gas station
           | business. You also don't even need the concept of a minimum
           | viable product for that "humble" little success which is more
           | probable for the average person to achieve.
           | 
           | Silicon Valley startups want big achievements. Astronomical
           | stuff. That's why MVPs, PMFs, and KPIs were invented. For
           | doing aerospace science as opposed to building local mud
           | huts.
        
             | citizenpaul wrote:
             | >You don't need a Kubernetes cluster for a little gas
             | station business.
             | 
             | Chick-fil-a has a Kubernetes cluster at each location.
             | Maybe its not so far fetched. Gas stations are all
             | franchises of a major corp.
             | 
             | Source: https://www.youtube.com/watch?v=il7Ww_AlhAg
        
         | jnovek wrote:
         | First: both Blizzard and Google started out as small startups.
         | 
         | I'm curious, if not startups, where do you expect innovation to
         | come from? The things startups do are usually too high risk for
         | large corporations to take on.
        
           | makerdiety wrote:
           | No civilization is entitled to technological innovation and
           | economic growth just because it demands it. You have to
           | engineer that goal into reality.
           | 
           | And if you want risk-taking startups and entrenched
           | corporations to work together, you are going to have to
           | devise a communist style government or something. The free
           | markets would just forgo national gross domestic product
           | maximization and line up their own little pockets, free from
           | the top-down authoritarianism required to organize large
           | scale techno-economic activity.
           | 
           | The Roman empire started out as two little baby boys and a
           | momma wolf's teats. Good luck replicating that evolution from
           | zero to hero without the right framework.
        
         | neom wrote:
         | I can tell you how finding PMF went at DigitalOcean. Moisey one
         | of the founders was like "EC2 is expensive and hard to use,
         | lets make it easy and cheap" - then you all used it.
         | 
         | Without AWS there would be no DigitalOcean, and although (much
         | to my displeasure) our CEO often said "we're going to be the
         | next AWS", we really just wanted to be a $500MM ARR
         | alternative.
         | 
         | Not sure if I'm agreeing with you or disagreeing with you tho,
         | hah.
        
           | makerdiety wrote:
           | Maybe the next Google or the next Amazon is an inheritable
           | phenomenon that exists on a spectrum? If the next Google is
           | just a class of points within a gradient, and if Google,
           | Facebook, and Amazon are runaway monopolies formed by a
           | stacking of scalable wins like the successful implementation
           | of a theoretical product-market fit framework, then what is a
           | local optimum which is where a perfect neo-Google sits at?
           | And what would be its antithesis (i.e. the local minimum to
           | its corresponding local maximum)?
        
             | neom wrote:
             | I call it "Wake building" basically building a business in
             | the wake of a new giant. Amazon was building AWS for itself
             | and for businesses like it. It was inventing cloud
             | services, and it was always going to be complex and
             | expensive. The rest of the industry didn't seem particular
             | bothered to go run behind them, so we did. It was a fine
             | enough strategy I think, the only people I really ever felt
             | I needed to be careful of were Linode and Joyent, so I kept
             | a sharp eye on them, but otherwise yeah, no much to do but
             | listen to how SMB devs didn't want to consume AWS services
             | and build them in a way they did. These days it seems like
             | Matthew and Michelle over at cloudflare have picked that
             | mission up and are doing an amazing job at it, so kudos to
             | that team for sure! :)
        
       | cameron_b wrote:
       | alternatively - https://www.sequoiacap.com/article/pmf-framework/
       | 
       | https://news.ycombinator.com/item?id=40020601
        
         | altdataseller wrote:
         | I found that one lacking a lot compared to this one
        
       | bjornsing wrote:
       | Interesting, but I get the feeling that they've packed so much
       | into the PMF concept that it's basically the whole business. In
       | my mind it makes more sense to reserve the term for what's called
       | Level 1 here: the early stage where you need to make big
       | adjustments and potentially pivot to an entirely different
       | product or market.
        
       | turnsout wrote:
       | This framework is attempting to make PMF seem so hopelessly
       | complicated that you'll need their magic system (pricing
       | unavailable, apply here).
       | 
       | Trust me, you don't need a system. It's so much simpler than
       | this. First, start with the M, not the P. Talk to real human
       | beings in any market to find a painful problem, create a product
       | that addresses (doesn't need to 100% solve) that problem, and
       | (don't forget this part) charge money for the product.
       | 
       | That's it. Anything else is galaxy brain. Don't get distracted.
        
         | billmalarky wrote:
         | >First, start with the M, not the P.
         | 
         | Well said! This is basically the linchpin behind the Jobs to be
         | Done theory commonly attributed to Clayton Christensen (many
         | thought leaders developed the theory over the years which he
         | credits, but Clay seemed to be the leader of the group).
         | 
         | The premise of Clay's book "Competing Against Luck" is about
         | this JTBD theory (he also calls "Jobs Theory") which aims to
         | surface the fundamental causality of customer purchase
         | behavior, which allows you to build your solution such that it
         | aligns directly with that behavior instead of all the
         | abstractions and manifestations of that behavior that are often
         | red herrings (ie: pointless features, solutions that in reality
         | not aligned but this is not obvious, etc).
         | 
         | Ultimately, Jobs Theory is an approach that that aims to
         | objectively lower risk around innovation. It teaches you to
         | think of customer needs/objectives independently from
         | solutions/technologies, so that it's more natural to innovate
         | to serve the ultimate need rather than compete against
         | preexisting solutions or be misled by customers who are not
         | often able to articulate (or they may not even consciously know
         | what drove their behavior -- it can be very complex) what a
         | better solution for them would be and as such will just mislead
         | you.
         | 
         | Instead of taking shots in the dark, you build better solutions
         | around preexisting needs (more accurately called "jobs" in JTBD
         | Theory, and it isn't just semantics).
         | 
         | Apologies for nerding out on a topic you probably already know
         | well but I figured I'd add to the conversation for others who
         | might be interested. I really love JTBD. It helps solve imo the
         | single hardest problem around startups -- product/market fit.
         | 
         | Read Competing Against Luck folks!
        
           | turnsout wrote:
           | Absolutely! I work in design/innovation consulting, and we
           | use JTBD quite a bit. It's a nice way to interpret user needs
           | and avoid the pitfall of taking user feedback too literally.
           | I view JTBD as a flavor of Human-Centered Design that gives
           | teams structure around the "Desirability" piece of the
           | Desirability / Viability / Feasibility framework.
           | 
           | We also hear the advice to "make a painkiller, not a
           | vitamin," which is sort of a JTBD/HCD test in disguise.
        
             | billmalarky wrote:
             | Is there a way I can connect with you off HN? I'm a student
             | of design/innovation though my background is in
             | engineering. I'd love to be able to learn from you from
             | time to time.
        
           | neom wrote:
           | I'd also recommend Elliot Parker who worked with Clay for a
           | long time. His new book is a great read (I read a pre-print
           | version, but I'd guess they are the same):
           | https://www.amazon.com/Illusion-Innovation-Efficiency-
           | Unleas...
        
         | godzillabrennus wrote:
         | Exactly. Technology can be used to solve problems.
         | Understanding a problem is the key. If you don't have the
         | domain expertise to identify the problem you need to speak with
         | stakeholders in the industry to grasp the problem and solve it.
        
         | ericmcer wrote:
         | The Mom Test is a great book around this. It really helped me
         | (as an engineer) realize that the M part isn't a daunting sales
         | task, it just involves talking to people about what they do.
         | And people like to talk about themselves.
        
       | nextworddev wrote:
       | VCs have very much embraced content marketing
        
         | bradhe wrote:
         | Yeah was going to say...with this and the Sequoia article the
         | other day...
        
         | awad wrote:
         | It should be noted that First Round have done a great job
         | putting out content for many years.
         | 
         | https://review.firstround.com is a great resource for founders
        
       | niles wrote:
       | My initial impression of this was poor, but I think that has more
       | to do with the formatting of the slides not being conducive to
       | mobile and the sheer volume of text.
       | 
       | After reading through and watching the candid videos, I can say
       | there are valuable things that early stage founders can pull out
       | so it is worth powering through.
       | 
       | I think more iterations and more depth on the case studies would
       | be helpful for levels 1&2. Meaning, a broader sample of startups
       | in the portfolio, and more tangible examples of changes that made
       | a customer stop chrunning or sign up faster.
       | 
       | Using hypothetical or anonymized case studies and too few largely
       | keeps this framework in the level 1-2 quadrant, which is ironic.
       | Almost like this document was built (a technology) rather than
       | helping a specific reader (a problem + solution).
        
       | from-nibly wrote:
       | If you believe this I've also got a remote job where you just
       | write a couple posts every day. I've pulled in $41,485 just this
       | last month.
        
         | darkhorse13 wrote:
         | What do you actually write?
        
           | haliskerbas wrote:
           | I think it's sarcasm. It must be saying both the remote job
           | and this article are not believable.
        
       | light_triad wrote:
       | Great they share specific metrics and give a sense of how they
       | evaluate companies, although all First Round articles have this
       | tendency to be so overdesigned it takes away from the content.
       | The discussion on Lenny's podcast is easier to digest:
       | https://www.youtube.com/watch?v=yc1Uwhfxacs
       | 
       | I think the 4 P's is a valuable framework for getting to PMF:
       | Persona, Problem, Promise (Pitch), and Product. Usually startups
       | that don't work have a fundamental problem with a few of these
       | (they try to solve too many problems for too many people in a
       | subpar way - i.e. they don't have a strong answer to: which
       | problem are you solving, for who and why it is better than
       | alternatives?). Startups that are willing to iterate over the 4
       | Ps have a shot at getting to PMF, those that don't usually will
       | struggle and then die.
        
       | tempusalaria wrote:
       | They talk about selling a dollar for less than it's worth as not
       | being a PMF indication. However, this does not match with actual
       | VC funding trends, as the vast majority of private unicorns are
       | loss making. In fact if you can consistently sell a dollar for 90
       | cents it's likely you can raise a lot of money on the back of
       | that.
       | 
       | It's funny also that their Ironclad example clearly describes
       | fraud/dishonesty on the part of the founder and this is
       | celebrated as hustle. Seems far too common that this type of
       | behavior is not only tolerated but actually suggested by VCs.
        
       | Cilvic wrote:
       | I'd love to find something like this for "product-led growth"
       | ideally not B2C but still B2B just not "sales led". Any ideas?
        
         | neom wrote:
         | Elena Verna is the name you're looking for. She's got a lot of
         | stuff all over the place so might take a bit of digging, but
         | imo there is nobody better, she's a PLG wizard for sure.
        
       | svnt wrote:
       | The tldr is provided in the article itself: > To be clear, pieces
       | of this approach may exist here or there in different frameworks
       | -- after all, all great ideas are built on what's come before.
       | 
       | If you haven't spent much time seeking PMF in a B2B company there
       | is useful information here, but to me it looks like a refactoring
       | of what's come before.
       | 
       | The article under-delivers on its promise, which is stated up
       | front as:
       | 
       | > Most people describe finding product-market fit as an art, not
       | a science. But when it comes to sales-led B2B startups, we've
       | reverse engineered a method to increase the odds of unlocking it.
       | We've worked with some of the world's most iconic enterprise
       | founders and distilled what they did in their first six months
       | into a series of tactical sessions for taking a straighter path
       | to PMF.
       | 
       | And later on it even admits it doesn't actually do what it
       | promised:
       | 
       | > For example, a startup might be stuck at developing PMF, but
       | later find that pivoting to a new buyer is the move that unlocks
       | the next level. Or another company may have stumbled onto nascent
       | PMF with resonant positioning, but then can't ship the correct
       | product that delivers on its promise.
       | 
       | > These levers, of course, fall more into the camp of how to go
       | about finding PMF, which is not the focus of this essay.
       | 
       | Isn't "tactical" advice supposed to be the answer to the question
       | "how?"
        
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