[HN Gopher] Roku says hackers gained access to 576k accounts in ...
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       Roku says hackers gained access to 576k accounts in latest data-
       breach incident
        
       Author : fortran77
       Score  : 120 points
       Date   : 2024-04-14 14:23 UTC (8 hours ago)
        
 (HTM) web link (www.wsj.com)
 (TXT) w3m dump (www.wsj.com)
        
       | cjk2 wrote:
       | Arrr another one up for the pirates. Privacy it is!
        
         | SketchySeaBeast wrote:
         | If we trust what the company says, it seems like it's another
         | one for using a password manager.
        
           | kalaksi wrote:
           | No need for passwords if there's no need for an account
        
         | notatoad wrote:
         | i mainly use my roku to watch pirated tv shows. not sure how
         | this is a win for pirates. (other than i don't really give a
         | damn if somebody hacks my roku account)
        
       | jkic47 wrote:
       | I cancelled my account after the last ToS update, and my Roku is
       | going into the next e-waste collection event. Fortunately, that
       | password was never reused
        
       | AnotherGoodName wrote:
       | For those who read even the first paragraph it's a credential
       | stuffing attack. As in people used the same username/password
       | combinations that were leaked or phished.
       | 
       | Use a password manager people.
        
         | bdcravens wrote:
         | The issue for smart devices, like TVs, is that you often have
         | to type credentials in a tedious way without access to your
         | password manager (other than transcribing it from your phone).
        
           | jameshart wrote:
           | Most TV apps seem to use the 'enter this code in a web
           | browser' auth model which gets around that limitation and
           | allows you to use your browser's password manager support.
        
             | zamadatix wrote:
             | Yep, or just "scan this QR code on your phone" and auth
             | becomes the same as anything else on your phone.
        
             | bdcravens wrote:
             | It's becoming common enough, but I've set up enough smart
             | TVs in the past 2 years to realize it's not universal.
        
               | dylan604 wrote:
               | The Hulu app on my ATV4k refuses to activate the keyboard
               | input on my other devices like the other apps on my ATV
               | do. I know this because it recently started asking me to
               | re-login for whatever reason, and I have been trying to
               | get my password manager password into the app without
               | using the dumb remote. It just will not do it.
               | 
               | Long winded way of saying that other devices do it as
               | well
        
             | sanitycheck wrote:
             | Funnily enough, Roku now explicitly disallows this and will
             | reject any paid app on their platform that tries to use it.
             | (Although Netflix, Amazon, etc can do what they like as
             | usual.)
        
           | Larrikin wrote:
           | The keyboard on phone is now on every smart TV platform, Roku
           | included. There's no situation where I wouldn't want to go
           | and fetch my phone instead of hunting down the on screen
           | letters for my username and password.
        
             | bdcravens wrote:
             | Without setting up the TV partially and downloading an app?
             | You can also add a bluetooth keyboard to most TVs as well.
        
               | Larrikin wrote:
               | What is the situation where the smart tv doesn't have the
               | internet where you need to log in? My wifi password is
               | specifically easy to input on any device.
               | 
               | If you're already buying a smart tv device and putting it
               | on your network, downloading an app that gives you better
               | control over it doesn't seem like a step too far.
               | Especially with phone permissions being more finely
               | grained than whatever the box itself is doing.
        
           | prmoustache wrote:
           | the use passphrases that you can easily read from your
           | password manager and type it.
        
           | paxys wrote:
           | You can create a password that consists entirely of lowercase
           | letters that is easy to enter on such a keyboard and also
           | secure. The point is to not reuse it on your other accounts.
        
             | tmpz22 wrote:
             | > that is easy
             | 
             | Anyone who has supported digital devices for friends and
             | family (especially elderly ones) knows it is in fact not
             | easy.
             | 
             | These accounts exist for the commercial benefit of
             | companies. They could tie authorization to the hardware if
             | they wanted to, like it used to be before the internet, but
             | they don't. The idea that consumers need to do data and
             | security management for the commercial benefit of
             | corporations has gotten absurd. We're doing their IT for
             | them, and still getting hacked even when we do it right.
             | Remember Equifax? Pepperidge farms remembers Equifax.
        
             | bdcravens wrote:
             | all lower case won't pass many password requirements.
             | 
             | That said, it's possible to come up with an easy to
             | remember scheme and is unique (like
             | {ServiceName}@{houseNumber} or the like).
        
               | suzzer99 wrote:
               | My mom did this with the name of the website and her
               | birthday. Amazingly, hackers figured out her cypher.
        
             | bee_rider wrote:
             | It would actually be kind of interesting to have a password
             | manager that generated passwords that are "nice" for
             | entering with a tv remote. It would definitely reduce the
             | complexity of the passwords, but then you can just go
             | longer. I'd probably want rules like
             | 
             | "Characters should be adjacent on that particular gridded
             | qwerty keyboard that TVs tend to use or two-off in a single
             | directions. Double characters are also ok. Long strings of
             | upper or lower case letters."
             | 
             | I guess the number of possible passwords is something like
             | 26*(9^(n-1)), ignoring special characters and (rare) case
             | changes. Also ignoring the edges of the keyboard, which
             | probably really messes my path up because it isn't very
             | tall.
        
             | kevin_thibedeau wrote:
             | You'd need 15+ lowercase characters to be close to secure.
             | How many are going to do that?
        
           | oezi wrote:
           | I hate how Chromecasting is being phased out by Google over
           | GoogleTV (or whatever they call it now). Just playing from
           | your mobile phone alleviated this issue perfectly. Now
           | Netflix for instance hijacks your cast command to force a
           | login on Samsung TVs
        
             | gessha wrote:
             | Google will never come up with a branding and stick to it.
             | They could've built a better walled garden than Apple but
             | chose not to because it doesn't align with their financials
             | _currently_ and their org is basically 100 startups in a
             | trench coat all funded by ads.
        
             | ajross wrote:
             | Chromecast isn't being phased out, not sure what you mean?
             | Your issue with Netflix is how the Netflix app works, it
             | wants a second layer of authentication, and the nature of
             | the framework (it's not just streaming video from a device,
             | it's basically an app that gets beamed over so the device
             | can do the streaming itself) is that they can put up
             | whatever they want. Do the same thing with Youtube and it's
             | seamless. Try it with AppleTV and there's no support at all
             | (beyond trickery like casting a browser window). Big Tech
             | can't agree on this stuff and never will as long as there's
             | a garden wall to build.
        
               | oezi wrote:
               | I just meant that Google is focusing more on their
               | AndroidTV/GoogleTV way of doing things (apps on the TV)
               | than continuing working towards casting from mobile
               | devices onto the TV.
               | 
               | This lack of focus on Casting is certainly causing it
               | feel like it is becoming obsolete. For instance many
               | Android apps now have bugs when it comes to casting
               | (stuttering video or the cast button only showing up when
               | restarting the app).
        
         | cdurth wrote:
         | I received the email saying i was included. I use a PW manager.
        
           | heyoni wrote:
           | To generate passwords or just store them?
        
         | noiv wrote:
         | Don't like all eggs in one basket.
        
           | nickburns wrote:
           | some baskets are more secure (e.g. an encrypted database)
           | than others (e.g. your head).
        
             | jwagenet wrote:
             | My head is more secure than any database, but it is lossy.
        
               | nickburns wrote:
               | head lacks sufficient memorization capacity lending to
               | proneness to credential reuse--which, in this specific
               | context, makes it inherently less _secure_. but i would
               | agree head is _safer_ than any other basket, definitely.
        
       | bdcravens wrote:
       | I have 2 Roku TVs, and I suppose I should be deeply concerned,
       | but at this point, I'm just like "meh". By this time my info has
       | been in enough data breaches of supposedly more secure companies
       | like Adobe and others that I feel like "defensive Internetting"
       | is the only real answer (password managers, single-use credit
       | card numbers when you can, etc)
        
       | lagniappe wrote:
       | my roku has had a forgotten password for years. does this mean
       | there might be a record of it somewhere so i can get it?
        
         | alephnerd wrote:
         | Hats off to you.
        
         | nickburns wrote:
         | https://haveibeenpwned.com
        
           | randunel wrote:
           | Infinite captcas, that website is utterly broken.
           | https://imgur.com/a/K5z1X2R
        
             | Larrikin wrote:
             | Maybe because you used a fake email. I'm signed up so I get
             | their emails on my main account but my secondary email did
             | not get a captcha.
        
       | fecal_henge wrote:
       | Makes me happy I used a 1 hour throw away email address to
       | satisfy Rokus insane demand that I create an account just to
       | watch TV.
        
       | financetechbro wrote:
       | How convenient for Roku to announce this breach soon after they
       | forced an arbitration clause change in their ToS
        
         | lolinder wrote:
         | No one was going to sue them for failing to stop a credential
         | stuffing attack. There are things they could have done to
         | mitigate it, but between the low damages (someone got to stream
         | some stuff on my account for a few days, maybe?) and the fact
         | that sufficiently protecting against credential stuffing is
         | vanishingly rare as an industry practice, there was never going
         | to be a profitable class action lawsuit coming out of this
         | "breach".
        
           | skybrian wrote:
           | If the stock goes down, maybe it's securities fraud? No
           | arbitration agreement there.
        
             | gessha wrote:
             | If it is, we'll probably heard about it from Matt Levine's
             | newsletter.
        
           | faeriechangling wrote:
           | I feel 23andMe's feet deserved to be held to the fire over a
           | credential stuffing attack, not just because of the
           | sensitivity of the data, but because of how they allowed
           | accounts using insecure authentication methods to access data
           | from other accounts.
           | 
           | Roku though? The data stored in a Roku account is not totally
           | insensitive, but it's not seriously sensitive. A lax security
           | posture is justifiable. I would personally not care a bit if
           | somebody infiltrated my Roku account and I don't believe most
           | people would. The accounts mostly exist for Roku's purposes
           | more than their customers.
           | 
           | My only concern might be people using my account to authorise
           | charges I did not approve to rent movies, but I don't see why
           | anybody would actually want to do that, since it's a lot more
           | cumbersome than piracy.
        
             | kevin_thibedeau wrote:
             | The Video Privacy Protection Act is one of the few data
             | protection laws Americans get to enjoy. Legally, video
             | history is more sensitive than things like location
             | tracking data and electronic purchase records. Roku can't
             | adopt a lax security posture in their line of business.
        
           | nickburns wrote:
           | one imagines thorough lawyers always recommend a belt-and-
           | suspenders approach to even the slightest liability
           | potential.
           | 
           | and "low damages" (to/for whom?) don't typically inform the
           | feasibility of a class action. it's generally presumable that
           | individual damages are insufficient to justify most
           | individual action--hence class formation/certification. but
           | the 'profitability' of attorneys' fees awards certainly do.
        
       | suck-my-spez wrote:
       | Roku have turned into a really shitty company. Did they not just
       | update their terms to prevent folk suing? Seems convenient...
        
       | dboreham wrote:
       | This doesn't sound like a "breach". Rather Roku failed to detect
       | use of weak/compromised passwords by users by attackers who
       | successfully authenticated. Obviously some user data could be
       | leaked but presumably the attackers were selling the accounts for
       | use by others to watch TV?
        
         | faeriechangling wrote:
         | It is a breach and credential stuffing attacks can be strongly
         | mitigated with well known security measures. Such as using
         | banned password lists, or measures to detect and block
         | malicious attempts to access accounts by guessing passwords.
        
       | throwaway984393 wrote:
       | As a consumer I'm sick of seeing these data breaches. The market
       | is not solving this problem.
       | 
       | We need legislation to force businesses to do security audits of
       | their products if they collect PII, and fix the bugs in a
       | reasonable time frame. If they don't they need major penalties
       | that are recurring and increase over time. This way a
       | whistleblower can report their company if they fail to properly
       | perform an audit or fail to fix the bugs.
       | 
       | This may seem toothless, but avoiding shame and fines is a big
       | motivator for companies in industries where data privacy
       | regulation exists. If we can force them to start investing in
       | security, that reduces the likelihood of security holes sticking
       | around forever, leading to breach.
        
       | blackeyeblitzar wrote:
       | I have noticed an increasing trend of companies FORCING users
       | into accepting aggressive terms of service by denying them the
       | usage or ownership they're already entitled to. Roku did this
       | famously, but so did Activision Blizzard AKA Microsoft (you can't
       | access your games via Battle.net unless you accept terms), and so
       | did TP Link (you can't access the admin interface for your router
       | unless you accept terms). It's also getting worse in terms of
       | ownership - Ubisoft recently shut down servers for a game called
       | The Crew and then silently started deleting the game from
       | players' libraries (https://www.rockpapershotgun.com/the-crew-
       | has-started-disapp...). People think they did this deletion to
       | prevent some kind of workaround to use the game files and play
       | the game locally, but either way, it is a huge violation of the
       | notion of ownership.
       | 
       | This will keep continuing until there are consequences for
       | executives and companies - meaning fines, including retroactive
       | ones, and jail time. For now, we need to keep spreading awareness
       | and then pressure lawmakers to do something about it. But techies
       | can just stop paying these companies any more money too.
        
         | spxneo wrote:
         | side note: not your CDs, not your game.
        
           | tooltower wrote:
           | Even the CDs these days will often refuse to play without an
           | internet connection.
        
             | kevin_thibedeau wrote:
             | I'd put that more on the player trying to connect to
             | Gracenote for metadata, cover art, and invasive tracking.
             | CDExtra is dead and no OS will autoplay them so there isn't
             | a way for redbook audio discs to execute code.
        
               | mikestew wrote:
               | Umm, the topic is _game_ CDs, not music.
        
           | TobTobXX wrote:
           | I also like this phrase: If buying isn't owning, pirating
           | isn't stealing.
        
           | blackeyeblitzar wrote:
           | I agree but there's no choice really. All the major game
           | studios do these anti consumer things. And many of them are
           | being bought by larger companies like Microsoft or Netease or
           | whoever
        
       | tedunangst wrote:
       | I wonder how people will react when Netflix starts enforcing two
       | factor auth for logins. You know, industry best practice to stop
       | cred stuffing.
        
       | goodklopp wrote:
       | https://archive.ph/fY3JN
        
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       (page generated 2024-04-14 23:02 UTC)