[HN Gopher] A deep dive into email deliverability in 2024
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       A deep dive into email deliverability in 2024
        
       Author : xoneill
       Score  : 7 points
       Date   : 2024-03-31 21:51 UTC (1 hours ago)
        
 (HTM) web link (www.xomedia.io)
 (TXT) w3m dump (www.xomedia.io)
        
       | xoneill wrote:
       | Just a freindly reminder. I wrote a thorough guide on email
       | hygeine here, includes validation tools to help troubleshoot &
       | straighten things out.
        
         | ryantgtg wrote:
         | At an even more basic level than what you described here, I
         | recently improved my delivery rate by adding a name to the
         | transactional emails that we send (from: 'My Name
         | <admin@foo.com>') where previously we didn't have a name. As
         | well as cleaning up subject lines - where previously we
         | included some abbreviations. Providers like mac.com were
         | previously soft bouncing some emails, and now they seem to
         | accepting them.
         | 
         | Hotmail/yahoo/aol all still seem to shove our transactional
         | emails into spam pretty often (judging purely on the amount of
         | those users who fail to confirm their accounts).
        
       | acidburnNSA wrote:
       | I'm surprised anyone's been getting through at all without
       | perfectly configured SPD, DKIM, and DMARC. I've had a well
       | configured self-hosted personal email server for years and still
       | struggle to get through sometimes, though it does seem to be
       | getting better.
        
         | xoneill wrote:
         | I've been wrestling with this for years as well. I hope with
         | these guidelines being published / transparent by the big 3,
         | things behave consistently.
        
       | kureikain wrote:
       | I run an email forwarding service[0] and it's damn hard to get
       | into inbox of any major provider if SPF/DKIM aren't config
       | properly. DMARC or ARC might be optionally but an email without
       | SPF/DKIM, good luck having it hit any inbox.
       | 
       | Office365 is the toughest, email just randomly land on spam no
       | matter what I do. Icloud, actually it's ProofPoint is tough sh*t
       | too.
       | 
       | So I'm so surprise these guide just pop-up now like it's a new
       | thing.
       | 
       | ---
       | 
       | [0]: https://mailwip.com
        
       | deadbunny wrote:
       | So what any competent sysop has been doing for years?
        
         | louis-lau wrote:
         | Sometimes it's not about competence but about priority. If
         | email is something a business does as a side thing and not a
         | core thing, and if email keeps working without changing
         | anything, there's no need or priority on setting up newer
         | things. From a priority perspective at least.
         | 
         | But yes if it's a recent setup, or email is a core part of the
         | product, any competent sysadmin should have been doing this.
        
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       (page generated 2024-03-31 23:00 UTC)