[HN Gopher] Employer Review Site Glassdoor Deanonymized Users Wi...
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       Employer Review Site Glassdoor Deanonymized Users Without Consent
        
       Author : stanislavb
       Score  : 179 points
       Date   : 2024-03-21 23:46 UTC (23 hours ago)
        
 (HTM) web link (restoreprivacy.com)
 (TXT) w3m dump (restoreprivacy.com)
        
       | blowsand wrote:
       | That's super shady, and Glassdoor has lost its usefulness to me,
       | so this easily nudged me to delete my account. Straightforward
       | process can be started at the bottom of this page:
       | https://help.glassdoor.com/s/privacyrequest
        
         | janalsncm wrote:
         | Note that according to the article you also have to
         | specifically request your data be deleted. You can do that
         | here:
         | 
         | https://help.glassdoor.com/s/privacyrequest?language=en_US
        
       | ProjectArcturis wrote:
       | This isn't just evil, it's stupid. I can't imagine a worse policy
       | for the long-term success of that site. Like, I just don't see
       | any upside -- what usage boost are they going to get from putting
       | real names on there?
        
         | blowsand wrote:
         | Perhaps they are trying to reconstitute into something more
         | like LinkedIn. Whatever the case, shady. Deleted my 15+ year
         | old account and data. I always knew the reviews were garbage
         | given that across 3 companies I've worked for there were
         | concerted efforts to get employees to post positive reviews. We
         | always knew "Glassdoor season" was coming when there were more
         | "fun" events and all-hands and messages about "winning" the
         | best places to work nonsense.
        
         | jeffwask wrote:
         | They have been majoring in stupid for a while now.
        
         | mistrial9 wrote:
         | do you understand the location of their physical offices? and
         | the amounts of money paid to Cxx at Glassdoor, today ?
         | 
         | they obviously do not care what you think of them, and have no
         | intention of changing their course.
        
           | ProjectArcturis wrote:
           | I do not have that information. How do they make their money?
        
       | theshackleford wrote:
       | My decision not to engage with the platform is vindicated. Yay!
        
         | jquery wrote:
         | Congrats, invite me to the party please.
        
         | ta8645 wrote:
         | I decided to not even know they existed until this submission.
        
       | darth_avocado wrote:
       | Companies understand only one language: lawyers. Though
       | expensive, it is very effective.
        
         | bbarnett wrote:
         | I agree but tend to think of it as "money". People apologise
         | with words and actions.
         | 
         | Companies can only apologise with money.
         | 
         | I have actually tried an alternative approach, negotiating that
         | "OK, don't pay damages, instead change behaviour but with
         | reporting, and 10x damages if you reneg".
         | 
         | In every case, companies vastly want to just pay, because?
         | Well, because they plan to re-offend.
        
           | naniwaduni wrote:
           | People apologize with actions. Companies apologize with
           | actions.
           | 
           | Companies act, for the most part, with money. (Not all
           | actions are apologies.)
        
             | bbarnett wrote:
             | You can't do anything without action. I don't see the
             | counter(or supporting?) point you're trying to make.
             | 
             | My point is, a company isn't a person. It feels no
             | humility, or compassion, or empathy. Individual parts of a
             | company _may_ , but most certainly not the whole, as a
             | single entity.
             | 
             | Thus, for the organism to feel pain, it must have resources
             | taken from it. If it is a "bad" company, it must be starved
             | to death!
        
           | thayne wrote:
           | If they plan to re-offend, it isn't an apology.
        
             | bbarnett wrote:
             | Indeed. Yet our legal system won't force much beyond cash,
             | at least for many things, if the company isn't willing to
             | take an alternate route.
        
               | mistrial9 wrote:
               | this is not absolute -- BUT there is an abundance of
               | clever and experienced attorneys who can and will find a
               | way out for the side that has money to pay. There are
               | serious consequences for a multitude of serious
               | situations, but that is not news. Over time, corporate
               | interests bend the intent of strong laws with repeated
               | paths to escape the harsh results defined in many laws in
               | the USA, IMHO.
        
           | toast0 wrote:
           | > In every case, companies vastly want to just pay, because?
           | Well, because they plan to re-offend.
           | 
           | That's one possible reason. Other reasons are a one time
           | payment extinguishes the conflict, whereas a reporting
           | arrangement prolongs the conflict. There's likely to be
           | disagreements over reporting and such.
        
           | pavel_lishin wrote:
           | > _Companies can only apologise with money._
           | 
           | A fine is a price.
        
       | neilv wrote:
       | Blind was running a promoted/ad about this on LinkedIn today.
       | 
       | What would be good for the industry would be to see Glassdoor
       | totally wiped out over this. It can't be via reputation alone,
       | since Yelp is still around. But it could be via lawsuits.
        
         | zem wrote:
         | that would be amazingly good for the industry. not holding my
         | breath, though; I can't think of a precedent even though lots
         | of other companies have done shady stuff
        
       | lulznews wrote:
       | Mega massive class action in 3 ... 2 ...
        
       | ChrisArchitect wrote:
       | [dupe]
       | 
       | More discussion: https://news.ycombinator.com/item?id=39705788
       | 
       | https://news.ycombinator.com/item?id=39761176
        
       | mkl95 wrote:
       | Glassdoor has the worst UX to popularity ratio I've ever seen.
       | Only X and Jira come close.
        
         | npteljes wrote:
         | What both have is something unique, so people still go there.
         | Yeah Jira is the worst, except for the rest of the similar
         | software. And on Glassdoor, I can check out how much people say
         | they are paid at my company. I have literally no idea about it
         | otherwise.
        
           | BenFranklin100 wrote:
           | Those salary estimates are garbage.
        
           | pavel_lishin wrote:
           | > _I have literally no idea about it otherwise._
           | 
           | You can ask your coworkers.
        
       | lucumo wrote:
       | Looking quickly at the site, I don't see de-anonymized users. I
       | don't see any user profiles at all. Just job titles.
       | 
       | Has anybody been able to independently verify this?
        
         | bolobo wrote:
         | It's not about displaying the names next to the reviews on
         | GLassdoor.
         | 
         | It's about building an internal database of user profiles with
         | their names. And they are apparently pretty aggressive, getting
         | the names from support cases and third parties:
         | 
         | https://www.glassdoor.co.uk/about/terms/ > "We may update your
         | Profile with information we obtain from third parties. We may
         | also use personal data you provide to us via your resume(s) or
         | our other services."
         | 
         | https://arstechnica.com/tech-policy/2024/03/glassdoor-adding...
         | 
         | The worry is that when they get hacked, it will be possible to
         | map real humans to reviews. Which is potentially going to be
         | catastrophic for anyone who posted negative reviews. Not a good
         | move from a website which is some sort
        
           | gorbachev wrote:
           | Hacking is not the most likely negative scenario. Your data
           | is already in multiple hacked databases, anyway. You've
           | already lost that fight. Even if Glassdoor gets hacked, the
           | information they already have on you (email, place of
           | employment) is enough to deanonymize you when combined with
           | other hacked databases.
           | 
           | The most likely negative scenario is that it'll now be much
           | easier for companies to uncover identities of people posting
           | reviews about them on Glassdoor. HR inviting you for a "chat"
           | due to a negative interview is what I'd be concerned about.
           | As another commenter said already, this is phenomenally
           | stupid from Glassdoor, because they're losing the remaining
           | little trust people had on them for keeping their users
           | anonymous.
        
       | mulmen wrote:
       | When I logged in on mobile web Glassdoor forced me into a signup
       | flow for something called Communities which included asking for
       | my employment status. I was able to time a stop before the full
       | page load and navigate to the account page.
       | 
       | If you log in first you can navigate directly to this URL without
       | answering any questions:
       | https://www.glassdoor.com/member/profile/accountSettings which
       | will allow you to close your account.
       | 
       | You then need to request they delete your data which can be done
       | at https://help.glassdoor.com/s/privacyrequest?language=en_US
        
         | someone7x wrote:
         | Thanks for the easy steps, they say my data should be removed
         | in 30 days.
        
       | osigurdson wrote:
       | The probably know their time is coming to an end and are now
       | attempting to sell any information they deem valuable. I can
       | imagine some bosses would love to know who posted the scathing
       | reviews while still working for the company and would be willing
       | to pay.
        
         | osigurdson wrote:
         | ... and, to be fair, posting a scathing review while continuing
         | to work at a company is a little weak in my view.
        
           | lebean wrote:
           | Think of it as a performance review, but with reversed roles.
        
           | vlod wrote:
           | You know, the tech job market is pretty bad at the moment.
           | They might even have families where they are the sole
           | breadwinner.
        
           | pavel_lishin wrote:
           | Why?
        
       | BenFranklin100 wrote:
       | Glassdoor, despite what disgruntled employees may desire, is not
       | a platform to post defamatory reviews without fear of reprisal.
       | If a person posts something that fails the libel test (I.e. not
       | opinion but easily demonstrated as to be factually false),
       | Glassdoor can be legally compelled and will deanonymize the
       | person. Be mindful to keep your facts fact and opinions opinion.
        
         | fl7305 wrote:
         | > something that fails the libel test
         | 
         | And that is the US libel laws.
         | 
         | In Sweden for instance, the truth won't shield you from being
         | convicted for libel.
        
       | crtasm wrote:
       | This story has been posted many times over the past few days.
       | Please check before adding a dupe thread.
        
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       (page generated 2024-03-22 23:02 UTC)