[HN Gopher] Waffle House's Magic Marker System
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       Waffle House's Magic Marker System
        
       Author : Tomte
       Score  : 95 points
       Date   : 2024-03-18 19:29 UTC (3 hours ago)
        
 (HTM) web link (kottke.org)
 (TXT) w3m dump (kottke.org)
        
       | ramesh31 wrote:
       | There's something absurdly comforting in the banality of this.
        
         | somewhereoutth wrote:
         | Indeed. But also a little disturbing, given that no matter how
         | many choices for the customer this signalling system
         | facilitates, they still get equally low quality food.
        
         | TheGRS wrote:
         | I was feeling the same way, there is probably some camaraderie
         | that develops in the waffle house staff just around this unique
         | shared language.
        
       | wannacboatmovie wrote:
       | Eating at a Waffle House (preferably at 1am following a night
       | out) is a unique American cultural experience that especially
       | those confined to the Bay Area have been denied. It's a place
       | where those from all walks of life come together.
        
         | treflop wrote:
         | Sounds like IHOP / Denny's in other places
        
           | dartos wrote:
           | As someone who lives near all 3 and a Cracker Barrel.
           | 
           | Waffle House is special.
        
             | i_am_soo_tired wrote:
             | Cracker Barrel is truly awful. Worst chain restaurant in
             | America.
        
               | kjkjadksj wrote:
               | It could be worse, they could take away the rocking
               | chairs and peg board game one day.
        
               | brk wrote:
               | Olive Garden has entered the chat.
        
               | HeyLaughingBoy wrote:
               | Nope, just when you think Olive Garden is awful,
               | Applebee's manages to dig the hole deeper.
               | 
               | TBF, we should just agree that they're all nasty at this
               | point.
        
               | HeyLaughingBoy wrote:
               | The sad thing is that they used to be good. At least not
               | that long ago, the one near me was my go-to for corned
               | beef hash. However, after the last visit barely 5 years
               | ago, never going there again.
        
           | kjkjadksj wrote:
           | These places are far more civilized than a waffle house.
           | Waffle houses have to hire security guards to deal with the
           | drunken foolishness that goes down inside most weekend nights
           | (at least those sited nearish to bars). Everything in the
           | waffle house is able to be cleaned with a hose.
        
             | toomuchtodo wrote:
             | One day I hope to have time to have a brief stint as a WH
             | short order cook, and learn the art of catching a thrown
             | chair. It's also the only way to buy shares in the org, as
             | they're private but have an employee stock plan. A special
             | slice of America; if you haven't been, highly recommend.
             | 
             | https://www.rollingstone.com/culture/culture-news/waffle-
             | hou...
        
               | sokoloff wrote:
               | I read this as "catching a thrown chair is the only way
               | to [earn] shares in the org..." which seems kind of
               | fitting, to be honest.
        
             | happyopossum wrote:
             | > Waffle houses have to hire security guards to deal with
             | the drunken foolishness that goes down inside most weekend
             | nights
             | 
             | As is so often true, this is _highly_ variable based on
             | geography and local culture, and the contention that a
             | Denny 's is more 'civilized' than a Waffle House has a lot
             | more to do with which one's you're frequenting than it does
             | with the restaurants themselves.
        
               | kjkjadksj wrote:
               | Just the way they setup the restaurants is enough to
               | quell a certain level of chaos in a typical dennys.
               | Usually they are pretty sprawling on the inside. Plenty
               | of space between booths. Kind of dimmer/hotel lounge
               | aesthetic in the more recently renovated ones (don't ask
               | me why I am so familiar with short order breakfast
               | chains). Same with ihop only they lean heavily into the
               | kid friendlyness, with posters of decadent sweet
               | pancakes.
               | 
               | Waffle house is cramped, brightly lit with harsh
               | fluorescent light, and nothing but hard surfaces. A few
               | drunk people talking is enough to fill the entire
               | restaurant including the exposed kitchen with sound. If
               | they start throwing anything it quickly hits everyone in
               | the restaurant including the line cooks. I've seen
               | probably four people vomit all over the place in a waffle
               | house. I can't say I've seen anything quite the same in
               | the dennys, usually its truckers and the elderly there
               | not people showing up after last call at the bars.
        
               | billjings wrote:
               | They're designed so that, if necessary, they can be
               | operated by a single employee. That's why they're so
               | tightly cramped around the grill: so that someone can
               | cook and still keep an eye on a table.
               | 
               | This is also what makes it really easy to get attached to
               | your local Waffle House: the staff make the place what it
               | is.
        
             | seanmcdirmid wrote:
             | I'm fairly sure IHOP/Denny's have similar problems with
             | patrons these days, they have plenty of high/drunk
             | foolishness to contend with, unfortunately.
        
             | sophacles wrote:
             | Near bars (and colleges, etc), you'll find security guards
             | Denny's and IHOP both. Mostly to deal with the drunken
             | foolishness that goes down.
        
           | rcmjr wrote:
           | It is very different because of the size and layout. You
           | almost feel like everyone, including the cooks, are at one
           | big table. It is honestly one of my favorite places to eat
           | alone. It can be really fun at times. Also, kind of dangerous
           | too
        
           | zer00eyz wrote:
           | Waffle House is an entity unto itself:
           | 
           | See: https://en.wikipedia.org/wiki/Waffle_House_Index
           | 
           | See: https://www.motherjones.com/criminal-
           | justice/2011/11/four-se...
           | 
           | See: https://www.billboard.com/music/music-news/kid-rock-
           | arrested...
           | 
           | And the man himself:
           | https://www.youtube.com/watch?v=bct8stbZafI
           | 
           | Waffle House goes from nice to war zone and back again just
           | about every day. It never closes, never... If a Waffle House
           | is closed you better have a boat or a gun cause what ever
           | comes next will likely require one or both.
        
             | keane wrote:
             | >Waffle House goes from nice to war zone and back again
             | 
             | Saturday Night Live did a skit about this:
             | https://www.youtube.com/watch?v=KYNFqmu2toI
        
               | zer00eyz wrote:
               | That was funny and shockingly accurate.
        
             | js2 wrote:
             | Waffle House is for lovers too:
             | 
             | - https://www.youtube.com/watch?v=dlqyWYgE6go (How About
             | the Waffle House for Valentines Day?)
             | 
             | - https://www.wvlt.tv/2023/11/01/newlyweds-hold-reception-
             | waff...
             | 
             | Lots of other tidbits:
             | 
             | - https://www.mashed.com/99239/untold-truth-waffle-house/
        
               | marcus0x62 wrote:
               | If you work there and can't get a day off to get married,
               | apparently, they're cool enough to let you hold your
               | ceremony in the parking lot!
               | 
               | https://www.grubstreet.com/2008/09/national_gettin_hitche
               | d_a...
        
             | dbcurtis wrote:
             | Didn't I read once that FEMA has an official "Waffle house
             | indicator" where they track WH closures to estimate the
             | impact of hurricanes and such?
        
               | js2 wrote:
               | It's the first link in zer00eyz's comment. :-)
        
         | js2 wrote:
         | Anthony Bourdain, upon visiting his first Waffle House,
         | remarked "This is better than the French Laundry":
         | 
         | https://youtu.be/bct8stbZafI?si=ru9hL8xH_a_75J5I
        
           | IncreasePosts wrote:
           | Yes, but it isn't.
        
         | nerdjon wrote:
         | I don't think Waffle House has locations in any major Urban
         | location.
         | 
         | I really wish we had them in Boston also. It is an experience
         | that even other diners don't really replicate.
         | 
         | Especially the price, I am always shocked when I go to visit
         | parents just how much you get at Waffle House for multiple
         | people for what I am used to spending on just myself.
         | 
         | But it is more than that. The size, the layout, the code words
         | for how you want your hash browns, etc.
        
           | skyyler wrote:
           | >I don't think Waffle House has locations in any major Urban
           | location.
           | 
           | Columbus, Ohio and Atlanta, Georgia both have Waffle Houses.
           | I don't think it's universally a rule that they stay out of
           | cities.
        
             | selimthegrim wrote:
             | Also New Orleans (by the VA Hospital). And I recall eating
             | at one in on the northside of Dallas (which may or may not
             | be "urban")
        
             | madcaptenor wrote:
             | Here's their map: https://locations.wafflehouse.com
             | 
             | Waffle House started just outside of Atlanta, and you can
             | still see that. In other big cities they seem to stay
             | outside of the core - I suspect they don't want to have
             | locations without parking. (But off the top of my head I
             | can name two Atlanta-area Waffle Houses that don't have
             | their own parking, namely the one right off Centennial
             | Olympic Park and the one in downtown Decatur.)
        
           | CatAtHeart wrote:
           | To your first point, they are prolific throughout the South.
           | Very prominent in Atlanta
        
           | gte525u wrote:
           | It may vary on your definition of major - but they definitely
           | do in the southeast and lower midwest.
        
           | notaustinpowers wrote:
           | Come to Atlanta, down the street from me are two completely
           | separate Waffle Houses built right next to each other that
           | share the same parking lot.
        
             | madcaptenor wrote:
             | This sounds possible, but where is it?
        
               | bombcar wrote:
               | A quick Kagi found a few of them, apparently a Waffle
               | House has to be a certain size, and if they can do more
               | business, it spawns another one.
        
             | jrochkind1 wrote:
             | How do you decide which one to enter?
        
           | CPLX wrote:
           | Downtown Atlanta for sure. There was also one near me when I
           | lived in downtown Colorado Springs, which has half a million
           | people.
        
           | brodouevencode wrote:
           | Every large city in the southeast.
        
           | chrisdhal wrote:
           | They have quite a few in Houston, only the 4th largest metro
           | area in the US.
        
           | packetslave wrote:
           | It's a running joke that any driving directions in the
           | Atlanta Metro Area will include the words "go down Peachtree"
           | and "when you see the waffle house..."
        
         | jiveturkey wrote:
         | Well, not VC or tech elites, apparently.
        
         | PopAlongKid wrote:
         | I have never lived near a Waffle House, but did eat lunch at
         | one in Mobile AL about ten years ago. I found nothing
         | particularly unique about it.
        
           | lastofthemojito wrote:
           | I think it's the affordable, approachable 24/7 always-welcome
           | aspect more than the food.
           | 
           | People have fond memories of going to Waffle House after
           | partying, or going with their tween friends as the only place
           | they could afford to go out to eat, or going after softball
           | games in their still-dirty uniforms.
           | 
           | Another commenter mentioned that Anthony Bourdain said Waffle
           | House was better than The French Laundry (while eating Waffle
           | House drunk, late at night).
           | 
           | To eat at The French Laundry you need to plan ahead and try
           | hard to get a reservation. You have to act and dress
           | appropriately and show up in maybe a 15 minute window for the
           | hostess to deign to grant you the privilege of being seated.
           | 
           | You can eat at Waffle House on a whim, with anyone you like,
           | in (just about) any state you like.
           | 
           | Having had both I wouldn't say that the food at Waffle House
           | is actually better than the food at The French Laundry. But
           | there is something that people appreciate about Waffle House
           | being the reliable place you can always show up for comfort
           | food, at minimum cost with minimum judgement.
        
           | brodouevencode wrote:
           | I've been eating there all my life (I'm from the south). No
           | there's nothing unique about it to be gauged from a single
           | visit. You'll need to go multiple times to understand and
           | appreciate 1) the consistency in both the food and the
           | service 2) how cheap it is (or really, was) compared to other
           | diner places 3) how they never run out of anything despite
           | being open 24/7 4) how you never really know what's going to
           | go down, especially late at night.
        
           | karaterobot wrote:
           | This comment does not substantively contradict its parent.
        
           | serf wrote:
           | > I found nothing particularly unique about it.
           | 
           | it's cheap, it has a basic menu that covers most dietary
           | requirements, it's understaffed by design, and it's open
           | 24/7.
           | 
           | I live in LA -- there is a distinct lack of 24/7 shit even
           | here. I wish we had waffle house simply because i'm sick of
           | Dennys and Norm's being the only 24/7 choice to wander into
           | if I don't want to drive my ass to Canters'.
        
             | signal_space wrote:
             | the counter?
        
         | brodouevencode wrote:
         | fun fact: Waffle House used to sell Chick-fil-A sandwiches
        
         | chasd00 wrote:
         | > from all walks of life come together.
         | 
         | that's an interesting take and i suppose in a way you're right.
         | Another way to describe waffle house at last call is imagine
         | you picked up a zoo and shook it really hard for about 5
         | minutes then set it down and walked in.
        
         | rvba wrote:
         | Does USA have places that sell kebab?
        
           | stouset wrote:
           | Yes but no.
           | 
           | What we consider "kebabs" are skewers with grilled meat
           | and/or veggies on them. I'm guessing you mean doner kebab. We
           | do have shawarma which is similar, but I've never seen
           | somewhere that really nails the kind of doner kebab I had in
           | Europe.
        
             | TheGRS wrote:
             | Think this is catching on slowly, give it another 10 years
             | or so we will probably have something like that everywhere.
             | America is pretty good at adopting popular food vehicles.
        
         | shakabrah wrote:
         | and just like fight club, if it's your first time, you have to
         | fight.
        
       | 082349872349872 wrote:
       | which, with a little surfing, leads to:
       | https://www.acontinuouslean.com/2009/03/02/hand-signals-at-t...
        
       | frankus wrote:
       | As a regular customer of the onboard dining on BC Ferries, I was
       | always a bit mystified about how the cashier (maybe 20 m from the
       | counter where you order) seemed to have some kind of clairvoyance
       | regarding which type burger(s) to charge for, as they all use the
       | same kind of wrapper.
       | 
       | It turns out the wrapper (that's printed with patches of stripes
       | and crosshatches in different colo(u)rs), can be wrapped in a way
       | that exposes a particular pattern on the outside of the finished
       | package that indicates what's inside.
       | 
       | I'm sure this sort of system is used elsewhere but I've never
       | noticed it anywhere else.
        
         | sjsdaiuasgdia wrote:
         | Lots of fast food places use wrappers like this. Here's a
         | picture of a Taco Bell wrapper that can be a regular taco, taco
         | supreme, double decker taco, or "special" depending on the
         | fold: https://www.flickr.com/photos/target_man_2000/16329290081
        
         | jiveturkey wrote:
         | I first saw this at McDonald's. Drink lids (everywhere) have
         | those little bubbles that can be pressed to indicate what type
         | of drink as well. Diet, Sprite, etc.
        
           | sp332 wrote:
           | Sure but aren't those all the same price?
        
             | throwway120385 wrote:
             | Yeah but if you order a diet coke and your friend orders a
             | regular coke you want to make sure you get the right drink
             | out of the carrier.
        
               | HeyLaughingBoy wrote:
               | Especially since I'll probably spew as soon as I taste
               | the Aspartame!
        
             | bombcar wrote:
             | They're used rarely these days, but in some places they're
             | busy enough that they will make have someone making the
             | drinks and marking them.
             | 
             | Which is why they don't have to indicate "sprite" or
             | "orange" because you can see the color through the lids.
             | 
             | Where drinks are self-serve they're not needed, but usually
             | still exist.
        
         | helph67 wrote:
         | Values of electrical resistors are often indicated via a
         | pattern of coloured rings around the body.
        
           | piinbinary wrote:
           | That's how you can identify a 24-ohm snake
           | https://xkcd.com/1604/
        
         | imacomputer wrote:
         | I haven't had a breakfast on BC Ferry for a while since they
         | redid the interior/livery on all of the boats. Pretty sure I
         | used to eat the jam packets on the tables.
        
       | peppertree wrote:
       | Pro: less likely to mixup orders since the order is encoded into
       | the plate. Con: running out of condiment could be a show stopper.
        
         | skyyler wrote:
         | They have at least two weeks worth in storage.
         | 
         | Waffle House running out of any particular ingredient should
         | never happen, barring serious supply chain malfunction or mis-
         | management.
         | 
         | I briefly worked at one before getting into IT and it was neat
         | to learn how tightly controlled the operations of a restaurant
         | can be. Glad I have those memories.
        
       | keane wrote:
       | This reminds me of the simple substitution cipher that coin,
       | diamond, and antique dealers use on their price tags to encode
       | the lowest price their staff are allowed to take during
       | bartering: https://forums.collectors.com/discussion/760945/how-
       | do-deale...
       | https://puzzling.stackexchange.com/questions/109089/cracking...
       | https://en.wikipedia.org/wiki/Substitution_cipher#:~:text=In...
       | 
       | Also related, only very tangentially, but ever-interesting,
       | FEMA's Waffle House Index (2016):
       | https://news.ycombinator.com/item?id=15105662
        
         | fckgw wrote:
         | Oh wow, this brought up an old memory. Fry's Electronics used
         | to have a code like this in their old "green screen" quote
         | system. There was a group of letters at the bottom of every
         | screen that listed the true cost of the item. The cipher word
         | was "Pathfinder". This was used to help sales managers
         | determine discounts and markdowns on used/damaged/clearance
         | product.
        
       | Closi wrote:
       | While I sort-of-love-it, it does seem very complicated for new
       | starters.
       | 
       | I'm sure this system is great once you know it, but it is a high
       | learning curve and I do struggle to imagine a world where ePOS
       | with a ticket system doesn't work better (both for the 'caller'
       | and for the chef).
        
         | giraffe_lady wrote:
         | I've learned similarly complex food signaling systems and the
         | thing is that you're seeing dozens if not hundreds per shift,
         | and training already takes a couple weeks for other reasons. So
         | by the time you're on your own and needing to know it
         | confidently you've had _plenty_ of practice.
        
       | taylorfinley wrote:
       | I don't know how common this is, but for me pickles (and their
       | juice) trigger intense disgust and involuntary gagging. If
       | pickles were on the cutting board or touched the knife, I will
       | not be able to enjoy the sandwich. When ordering a sandwich I'll
       | always ask for no pickles on the sandwich or the plate/take out
       | container. It seems I'm an edge case this system doesn't
       | anticipate, I wonder how they handle pickle-averse customers?
        
         | scottyah wrote:
         | From what I've seen, your level of pickle sensitivity and hate
         | is very uncommon, and based off how much they seem to cater
         | their menus to people I do not expect they have a system in
         | place to address it.
        
       | jzemeocala wrote:
       | Hooters does the same thing with various coloured toothpicks,
       | plate papers and pickles
        
       | TheGRS wrote:
       | I can't help thinking its simultaneously ingenious and
       | hilariously convoluted. Looks like it would be fast to setup,
       | easy to read from the line cook area, and also simple to modify.
       | I'm sure if I was doing the work I could learn the system pretty
       | quickly, but glancing over it as an outsider all I can think
       | about it how ridiculous it sounds that an upright jam packet over
       | a mustard packet means 3 eggs.
       | 
       | And they use what they have, these places always need pickles and
       | jam packets, whereas a real magic marker can dry up and you might
       | forget to order replacement. Fascinating for sure.
        
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       (page generated 2024-03-18 23:01 UTC)