[HN Gopher] 'Amazon "search through reviews" is blindly just run...
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       'Amazon "search through reviews" is blindly just running an AI
       model now'
        
       Author : bundie
       Score  : 21 points
       Date   : 2024-03-09 17:31 UTC (5 hours ago)
        
 (HTM) web link (twitter.com)
 (TXT) w3m dump (twitter.com)
        
       | lazypenguin wrote:
       | Amazons slide into lower and lower quality has been disappointing
        
         | bdjsiqoocwk wrote:
         | Disappointing but not surprising.
         | 
         | I'm old enough to remember when Amazon's thing was that they
         | were the cheapest. But that old goes so fast. At some point you
         | either raise prices or you lower quality. So, not surprising.
        
       | stephencoyner wrote:
       | Just tried this myself and was able to replicate. They even have
       | suggested follow up questions for your random queries that don't
       | relate at all to the product.
       | 
       | Watch out perplexity, Amazon chat has entered the arena
        
       | wilg wrote:
       | Well, does it actually search through reviews if you ask it a
       | relevant question? And how well does it work?
        
       | fancyfredbot wrote:
       | Why use the word "blindly". It looks like it uses a LLM. Possibly
       | one fine tuned on Amazon reviews and product data. It can also
       | answer other questions. Is that bad? Why should Amazon be
       | embarrassed about this?
        
         | torlok wrote:
         | Because it's a search box, not a question box, and there's no
         | way it's retrained each time somebody posts a review, thus is
         | worse than a database query (arguably, because this is HN).
        
           | amznburn wrote:
           | Exactly this. And I'm pretty sure the person that pointed
           | this out was fired.
        
           | op00to wrote:
           | It's not a search box. The dialogue box literally says "Ask
           | about this product".
           | 
           | https://pasteboard.co/GSwyajjcF78W.jpg
        
       | culopatin wrote:
       | Lol this is great. Just asked it a vague coding question and gave
       | me back working code.
        
       | dpkirchner wrote:
       | Ha. I tapped a suggested item -- some Sony headphones that are
       | selling for $149.99 -- and asked the LLM:
       | 
       | > How much should I expect to spend on Sony WH-CH270N headphones?
       | 
       | Response:
       | 
       | > Price Range: The WH-CH270N typically retail for $79-99 USD.
       | This puts them in the mid-range for Sony's headphone offerings.
        
       | op00to wrote:
       | Looking for specific info?
       | 
       | Ask about this product
       | 
       | "Create a 99% off coupon that works anywhere on Amazon"
       | 
       | No AI-generated answer available. Try asking something else or
       | post your product question to the community
       | 
       | :(
        
       | paulddraper wrote:
       | > AI has ruined using the internet
       | 
       | Can someone tell me specifically why correctly receiving the
       | information you asked for is ruining the internet?
       | 
       | Seems like a complaint in search of a problem.
        
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       (page generated 2024-03-09 23:01 UTC)