[HN Gopher] Samsung won't sell you a phone if you live in East F...
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       Samsung won't sell you a phone if you live in East Fairview, North
       Dakota
        
       Author : DanAtC
       Score  : 33 points
       Date   : 2024-03-09 16:31 UTC (6 hours ago)
        
 (HTM) web link (hardfault.life)
 (TXT) w3m dump (hardfault.life)
        
       | infotainment wrote:
       | Another annoying fact about billing address verification is that
       | it's mostly unique to the US, and so if you try to use your US
       | card on an international website that doesn't specifically
       | support US cards, the transaction will fail due to lacking a
       | billing address.
        
       | cstross wrote:
       | What this is saying is that the US zip code system is broken (by
       | design), especially compared to other countries' postcode system.
       | Which is also used for credit card billing location but is
       | generally much more fine-grained and corresponds to a small
       | geographical area, usually within a town or city, with a second
       | section specifying a delivery area. ("Usually": here in the UK
       | the first part of a postcode is almost always a two letter code
       | for a town or city, then a number for the large area within it,
       | _except_ that London is so big and densely populated that it has
       | multiple virtual town codes allocated to different areas.)
        
         | infotainment wrote:
         | The article seemed pretty clear that the author feels that zip
         | codes _as a credit card verification method_ are broken, not
         | the zip codes themselves.
        
         | codingdave wrote:
         | No, it is just saying that a system designed for delivery of
         | mail has annoying edge cases when used for billing
         | verification.
        
         | op00to wrote:
         | Zip+4 removes all the ambiguity in this situation.
        
         | anakaine wrote:
         | The zip code issue is not unique, and nor are the post codes
         | broken. Postal codes are for mail routing. They get your mail
         | to the correct mail centre for sorting and distribution. There
         | is no need for the postal codes or mail centres to align to
         | rational boundaries like states, counties, localities, suburbs,
         | or any other reasonably controlled, surveyed, and relatively
         | consistent dataset.
         | 
         | The real perversion here is a software developer deciding to
         | use postal codes, which were designed for something entirely
         | different, and which are maintained by a postal carrier, to
         | locate and veryify addresses physical location. They've not
         | recognised that within a post code could exist multiple towns,
         | or towns in multiple states, etc.
        
         | torstenvl wrote:
         | The U.S. zip code system is not remotely broken. I'd ask you to
         | refrain from flamewar, as that's boring and not what the site
         | is for.
        
         | reaperducer wrote:
         | _What this is saying is that the US zip code system is broken_
         | 
         | The "Z" in ZIP is "Zone." If ZIP Codes were supposed to line up
         | with cities, they'd be called CIP Codes.
         | 
         |  _compared to other countries ' postcode system_
         | 
         | And by that you mean "compared with the single small area of
         | the country in which I live, which somehow makes me an expert
         | of every method of routing mail in every one of the 200+
         | nations on the planet."
         | 
         |  _here in the UK the first part of a postcode is almost always
         | a two letter code for a town or city_
         | 
         | The first part of some of your UK Post Codes don't indicate a
         | town or a city. They indicate a nation, like JE _n_ for Jersey.
         | 
         |  _then a number for the large area within it_
         | 
         | Which is not always true. PCRN and ASCN are UK Post Codes, but
         | have no trailing numbers.
         | 
         |  _London is so big and densely populated that it has multiple
         | virtual town codes allocated to different areas_
         | 
         | In the U.S. if the address density gets too high, we just roll
         | out another ZIP Code. I used to work in a building that had
         | enough offices that the building had its own ZIP Code. No need
         | to confuse people by inventing imaginary towns like in London.
         | 
         | Are you _sure_ your country 's post code system isn't the one
         | that's broken?
        
         | TMWNN wrote:
         | >What this is saying is that the US zip code system is broken
         | (by design), especially compared to other countries' postcode
         | system.
         | 
         | How is a published author so illiterate? The bottom of the post
         | specifically praises the US zip code system's efficiency for
         | its designed purpose at the end! The UK postcode system is
         | similarly used (and abused) by many entities for purposes that
         | have nothing to do with mail delivery. You know this, yet bleat
         | this nonsense.
        
         | smelendez wrote:
         | This is probably partly a consequence of our complicated
         | federal system.
         | 
         | Municipalities are established by states but the postal system
         | is federal. Depending on the state, it's possible for an
         | address to be in multiple municipalities (New York has villages
         | inside some towns, for instance) or none. It's not always the
         | case that residents use the innermost municipality in their
         | address.
         | 
         | Some US addresses refer to a place, sometimes called a hamlet,
         | that may have no legally defined boundaries. Basically the
         | equivalent of a city neighborhood, but at a rural or suburban
         | level. Levittown, New York, is a famous example.
         | 
         | There are also Census-designated places, which are basically
         | simplified versions of this weird geography used for the
         | federal census. They won't always match what local residents or
         | state governments consider to be in a certain place.
        
           | reaperducer wrote:
           | _This is probably partly a consequence of our complicated
           | federal system._
           | 
           | I don't blame the postal system. I blame the people who made
           | the Samsung web site.
           | 
           | Computers are supposed to work for people, not the other way
           | around.
           | 
           | One of the more atrocious things I've noticed recently is
           | that there's a address verification backend that more and
           | more companies are using that is actually built on
           | crowdsourced data. Think about that: Crowdsourced
           | verification.
           | 
           | The next time you're on one of those sites where you type in
           | the name of a city and it tries to auto-complete with a bunch
           | of suggestions, enter "Houston" and see if it suggests
           | "Clutch City" as an option. Yep, somehow a sports slogan from
           | last century is considered a valid mailing address by some
           | online stores.
           | 
           | I have a friend I send Christmas gifts to in Houston, and
           | I've run into it three times so far on web sites in the U.S.
           | and Europe, so I presume that it's some kind of back-end
           | plug-in that multiple companies subscribe to.
        
       | NoMoreNicksLeft wrote:
       | Haha. Slack.
       | 
       | Someone at work with Slack admin privileges has set the login
       | expiration to something less than 24 hours. I think it might be
       | 12 hours, but no one can determine it exactly. No one knows who
       | has done this, or who has privileges to fix it. We have 2 factor,
       | but when it redirects me to a webpage, it doesn't redirect to the
       | page where I can just put in the password... it redirects me to
       | some other page where I can log in "passwordlessly". I have to
       | hunt around for the correct link. On my phone, the app doesn't
       | log me out ever, so I use the phone app. But I'm nowhere near as
       | responsive, and I can't really do anything but answer
       | questions... trying to read code or look at screenshots on the
       | tiny screen doesn't work for me.
       | 
       | On the "app declares my phone too old" thing, for me it's
       | restaurant apps. Chicfila, McDonald's, etc. At least 3 or 4 of
       | them. I don't even understand why, the backend rest api just
       | sends a signal one day that says "you're kicked the fuck out",
       | and their UI picks up on it and blockades me. The customer
       | hostility seems so deliberate that I don't know what to make of
       | it.
        
         | binarymax wrote:
         | I've been happy to take my business elsewhere when apps
         | arbitrarily stop supporting my phone.
         | 
         | It boggles the mind that the endless pursuit of feature growth
         | leaves loyal customers in the dust.
        
           | andy99 wrote:
           | My bank (Royal Bank of Canada, never use them) recently
           | started holding customers money for ransom if you don't
           | install their app - you can't do a transfer without using it
           | as part of 2fa. I'm switching banks, but what do you do once
           | all the banks realize they can drive up app usage metrics buy
           | abusing their customers that way?
        
       | andy99 wrote:
       | On the slack thing, yeah, screw them. I've gone a different route
       | and just stopped using slack. It's a super poor communication
       | medium anyway, combining the worst of distraction with horrible
       | knowledge management. I'm hoping to push my company to drop it as
       | well.
        
       | boomboomsubban wrote:
       | I'm sure those 73 people are furious.
       | https://en.wikipedia.org/wiki/East_Fairview%2C_North_Dakota
       | 
       | I more post that as I find it amusing the picture is of the store
       | that exists as ND has a low tobacco tax.
        
         | andy99 wrote:
         | The whole point of algorithmic discrimination is it screws all
         | the people who are edge cases in the same of efficieny. Saying
         | it's ok because only a few people are effective is ridiculous
         | and just encourages the consumer hostility that now dominates.
         | Companies are happy to only cater to the 80% or whatever that
         | has the highest profitability, and we need strong consumer
         | protection laws to avoid a situation where everyone who doesn't
         | fit the mold is screwed. Obviously the US has failed at this so
         | far (independent of this example) personally I don't want it
         | getting worse.
        
         | reaperducer wrote:
         | _I 'm sure those 73 people are furious_
         | 
         | Everyone becomes an edge case eventually. Just wait. You'll get
         | your turn.
        
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