[HN Gopher] Google Reneged on the Monopolistic Bargain
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       Google Reneged on the Monopolistic Bargain
        
       Author : EventH-
       Score  : 102 points
       Date   : 2024-02-21 17:07 UTC (5 hours ago)
        
 (HTM) web link (pluralistic.net)
 (TXT) w3m dump (pluralistic.net)
        
       | tdoggette wrote:
       | > A company that can't figure out the difference between a scam
       | like Better Homes and Gardens and a rigorous review site like
       | Housefresh should be pouring every spare dime it brings in into
       | fixing this problem. Not buying default search status on every
       | platform so that we never try another search engine: they should
       | be fixing their shit.
        
         | raid2000 wrote:
         | Well summarized. Anti-competition has become the new standard
         | operating model.
        
           | _heimdall wrote:
           | At least in the US, I believe we've proven that anti-
           | competition regulations don't work and that the government
           | realized its easier to regulate the consumer than to deal
           | with regulating massive corporations.
           | 
           | If you want to win reelection you're much better off taking
           | massive piles of cash from big businesses and regulate
           | consumers to help create the monopolies. Trying to protect
           | consumers by breaking up monopolies and promoting healthy
           | market competition will see you leaving office in a hurry.
        
             | nicoburns wrote:
             | > I believe we've proven that anti-competition regulations
             | don't work
             | 
             | You have? How? You barely have any. And the ones you do
             | have you rarely enforce.
             | 
             | > Trying to protect consumers by breaking up monopolies and
             | promoting healthy market competition will see you leaving
             | office in a hurry.
             | 
             | That sounds like a flaw in your political/electoral system
             | not in anti-competition regulations.
        
               | mistrial9 wrote:
               | I agree with the sentiment here but..
               | 
               | > You barely have any .. anti-competition regulations
               | 
               | this is not true. However, the secrecy implemented around
               | enforcement (bad publicity) causes the casual observer to
               | think so..
               | 
               | There are very large enforcement actions that take place
               | regularly.. they are far from perfect, and the failures
               | tend to be the ones that are amplified in media..
        
               | AnthonyMouse wrote:
               | > this is not true. However, the secrecy implemented
               | around enforcement (bad publicity) causes the casual
               | observer to think so..
               | 
               | That isn't the reason it isn't true. The US nominally has
               | quite strong antitrust laws. The statutes are _extremely_
               | broad in what they prohibit. But the enforcement is
               | lacking and the courts over time have read the laws more
               | narrowly than they were intended to be.
               | 
               | > the failures tend to be the ones that are amplified in
               | media..
               | 
               | The failures are prolific. In a functioning regulatory
               | environment, whether because you don't have regulations
               | that prop up incumbents and don't create regulatory
               | barriers to entry or because you break them up and stop
               | them from buying each other, you wouldn't have industries
               | where any one company has more than 15% of the market.
               | But that is common, not rare, and that is the measure of
               | it working.
        
               | _heimdall wrote:
               | > You have? How? You barely have any. And the ones you do
               | have you rarely enforce.
               | 
               | Lack of enforcement was actually part of my point. More
               | broadly, though, we don't need more regulation so much as
               | we need less legal protections that allow companies to
               | get away with it.
               | 
               | > That sounds like a flaw in your political/electoral
               | system not in anti-competition regulations.
               | 
               | No disagreements at all that our political and electoral
               | system is flawed. I'm not so sure if that's the direct
               | cause here though or if its the other way around.
               | Meaning, we could be here because runaway anticompetitive
               | behavior led to political and regulatory capture rather
               | than the flawed political system being the proximal
               | cause.
        
             | dotnet00 wrote:
             | In the US we've proven that it's easiest to just talk about
             | anti-competition regulation to buy votes and then never
             | actually get around to improving or enforcing it. After
             | all, if you solve problems, you lose platforms to run the
             | next election on.
        
               | teaearlgraycold wrote:
               | I don't think that last sentence follows. There are
               | _always_ more problems to solve. They're just stupid and
               | lazy and loyal to their owners.
        
               | _heimdall wrote:
               | I'd argue there are always more _problems_ , we don't
               | have to solve them all nor should we assume that we can.
        
               | dotnet00 wrote:
               | There are always more problems, but for example, it's a
               | lot easier to get voters heated over abortion rights than
               | it is over whether or not a national ID should carry
               | biometric data.
        
             | bratbag wrote:
             | I think you are missing the third leg of this, which is how
             | those monopolies extend outside of the US and act as part
             | of the states global soft power strategy in those other
             | countries where they are also monopolies.
             | 
             | The US is no more likely to break them up as it is to cut
             | its military budget in half.
        
             | voisin wrote:
             | Comrade, if you think the US is bad you should come check
             | out Canada.
        
         | AJ007 wrote:
         | Google has sucked for years, and the level of sucking has been
         | covered extensively on hn.
         | 
         | The one thing that was a real shock was how much more gas was
         | left in the ad model engine. They've managed to grow
         | substantially over the past couple of years largely by pushing
         | advertisers in to a ROAS model that is clearly optimized to
         | make Google more money: gross almost 2x from 2019 to 2023 --
         | from $161b to $307b. Net income more than doubled -- from $34b
         | to $73.8b.
         | 
         | Google, Google's employees, and Google's shareholders don't
         | need nearly $1b in revenue a day. What they do just isn't that
         | important anymore. That money is very much a tax, and
         | ultimately the money consumers are paying for products and
         | services is going to Google instead of making the product or
         | service better.
         | 
         | The good news is there are now many alternatives that work as
         | well or better than Google. Combine that with LLM options
         | (Perplexity, ChatGPT), and the future looks Google-lite or
         | Google-free. It would be even better if we had more
         | decentralized & localized search options like YaCy. If we want
         | to have any control over our search future we need it.
         | 
         | I'll just keep repeating this: Google today is a yellow pages.
         | For search they offer little of value that isn't provided by
         | others. Old people keep using Google because that's what they
         | have been using for years or because it just shows up (like the
         | yellow pages did, but now as a default.)
        
           | 15457345234 wrote:
           | Was it actually revenue growth from adverts or was it from a
           | sudden splurge in pandemic-era spending caused by governments
           | all over the world panic-signing up for Google Classroom and
           | buying Chromebooks?
           | 
           | Because I can see pretty much all of the 'growth' that
           | occurred during 2020-2021 being unwound gradually as people
           | realise that a lot of what happened was an absolute disaster
           | for society.
           | 
           | When it comes to making any predictions for the future you
           | really have to write off the 2019-2021 pandemic era figures
           | as a glitch.
        
           | Topgamer7 wrote:
           | A few weeks ago I bit the bullet and paid for kagi, as a dev
           | it's night and day for finding documentation and relevant,
           | non-spammy results.
        
       | mikece wrote:
       | So... the problem isn't that Google search isn't good but that
       | (1) the ads sold are many and to some people who are scammers,
       | and (2) enough of how the search engine algorithm works has
       | become common knowledge and exploited by SEO experts seeking to
       | inflate the relevance of sites by using what they know of how
       | Google ranks search results.
       | 
       | But for this to become a problem Google first had to come up with
       | a system better than everyone else's.
       | 
       | Sounds like a classic dilemma to me.
        
         | blihp wrote:
         | No, the schemes being used are decidedly low tech for the most
         | part and trivially detectable. Google's result quality isn't
         | dying a death of a thousand cuts due to hordes of disreputable
         | actors, it's dying a death of Google being dependent on a small
         | basket of sleazy companies that they're economically in bed
         | with.
        
       | bbor wrote:
       | Amazingly written, hilarious, but I figured out what's
       | frustrating me: the focus on being a consumer. If you're using
       | words like "enshittocene" I feel you should think a little more
       | about writing a post focusing on why Google isn't helpful for
       | product reviews. Google n co are destroying _democracy_ and _the
       | planet itself_ , and to spend our final days complaining that
       | sometimes people buy bad products seems out of touch.
       | Google literally has one job: to detect this kind of thing and
       | crush it. The deal we made with Google was, "You monopolize
       | search and use your monopoly rents to ensure that we never, ever
       | try another search engine. In return, you will somehow
       | distinguish between low-effort, useless nonsense and good
       | information.
       | 
       | I don't think it's fair to say Google has "one job", and I think
       | this is the core example of the status-quo bias mentioned above.
       | We didn't agree to a deal with Google! We never had a chance.
       | Maybe this author did, but 99% of people think of Google like
       | Walmart IMO: a fact of life.
        
         | abdullahkhalids wrote:
         | > We didn't agree to a deal with Google!
         | 
         | We refuse to bring down governments who don't write the laws
         | necessary to break up Google. So there is complicity there.
        
         | 20after4 wrote:
         | Google (and Walmart) established their dominant position
         | through clever marketing based on lies. We bought it and only
         | now are starting to realize what we fell for.
         | 
         | Google's big lie was "don't be evil." They provided
         | overwhelmingly valuable services for free. They did everything
         | with minimal advertising and generally fantastic performance.
         | Then they merged with an advertising company and pretty soon
         | "don't be evil" was abandoned, along with almost every other
         | principle that they had used to earn their dominant position in
         | search and email.
         | 
         | Walmart in the 1980s and 1990s was all about "Made in the
         | USA.1" They sold themselves as a small-town company that cared
         | about American jobs and American values. They did this while
         | simultaneously dealing with American manufacturers using
         | ruthless tactics. Walmart had a direct and significant (I would
         | say critical) role in the widespread decline of manufacturing
         | in the US.
         | 
         | 1. This is not so prominent anymore but it was a lie from the
         | start. Walmart has a long history with claiming to support
         | American manufacturing while aggressively doing the opposite.
         | https://www.thestand.org/2014/11/how-walmart-destroyed-u-s-m...
        
           | bbor wrote:
           | This a great, well researched response, and I don't disagree
           | with the sentiment, but I think we should be careful not go
           | give these companies too much credit. America has,
           | understandably, been investing less in manufacturing over
           | time at a roughly steady rate of decline:
           | https://www.stlouisfed.org/on-the-economy/2017/april/us-
           | manu...                 manufacturing's share of nominal
           | gross domestic product (GDP) has dropped from 28.1 percent in
           | 1953 to just 12 percent in 2015
           | 
           | So I don't think it started in the 90s with walmart. Although
           | the Fed makes an interesting argument in that article: we
           | don't manufacture less, we manufacture the same but it's just
           | worth way less as inflation ticks along. They describe
           | American manufacturing as "fairly constant", which I think
           | would be considered a very hot take by most Americans
        
         | hypocrticalCons wrote:
         | Well if it doesn't have that one singular job, you're admitting
         | it shouldn't exist. Monopolies are illegal, Google shouldn't
         | exist. Neither should Amazon, Microsoft, etc. Having massive
         | marketing apparatuses that are larger than your company
         | shouldn't be legal. Leave it to Americans to fully profiteer
         | lies, marketing, and propaganda.
        
           | bbor wrote:
           | I agree ;) tho I think it's unfair to blame the Americans,
           | the Brits brewed up capitalism as revenge for their weather
        
       | abdullahkhalids wrote:
       | The abstract thesis here is that if you have a near-monopoly in
       | some domain, where the product's quality is dependent on someone
       | else, for example,
       | 
       | * links and content on pages that Google search engine ranks
       | 
       | * reviews on the Amazon market
       | 
       | then everyone is going to use every trick in the book to come out
       | on top, and that will just constantly degrade your product.
       | 
       | If there was competition in the domain, then the tricks used for
       | one search engine might not work for other search engines. So the
       | situation might be better in the long run.
        
       | 20after4 wrote:
       | It's the very definition of selling out. This seems to be a very
       | common trend with the vast majority of all previously respected
       | institutions (at least in the USA). They have all sold out
       | (literally sold the company, in many cases) and have now
       | abandoned all principles (or pretenses) of decency and provision
       | of value to customers. Now they are just trading on past
       | integrity that is no longer reality. They will coast on their
       | dwindling reputations for as long as they can get away with it.
       | 
       | The attitude is "Fuck you, pay me." but wrapped in massive
       | amounts of PR spin in an attempt to obfuscate the realty and
       | deflect the blame.
        
         | hypocrticalCons wrote:
         | > just trading
         | 
         | When Americans understand stockbuybacks should be illegal, that
         | the entire stock market is a game played by monsters, then
         | maybe, maybe you'll fix your shit
        
       | __MatrixMan__ wrote:
       | I think it's that Google thinks it's claws are so deeply embedded
       | in our habits that it no longer matters whether their products
       | are any good.
        
       | johnea wrote:
       | Mr. Doctoro is right about goggle being shit.
       | 
       | But in the casse of this article, the repeated reference to a
       | "deal" goggle made with us, is just not correct. There was no
       | deal.
       | 
       | Goggle never promised anyone that they wouldn't flood their
       | search results with shit.
       | 
       | Goggle will do whatever makes it the most money, like laying off
       | 1000s of workers while buying back 10s of billions of $ in stock.
       | I bet those workers thought they had a "deal" too, they didn't.
       | 
       | The only correction is for us citizens to elect legislators, and
       | demand regulation anad breakup of massive monopolies.
       | 
       | Instead some of the poorest trailer park trash in the us south
       | are sending their spare nickels to the cheeto's gofundme campain.
       | In spite of the fact that he's billionaire brat child from a NYC
       | family slum lord empire.
       | 
       | So, don't expect any of this to change in the us, except to get
       | worse, because at this point american's are just too stupid...
        
       | windexh8er wrote:
       | Maybe it's legitimate, but this story got ramped off the front
       | page of HN faster than I could send it to a few folks.
        
       | taion wrote:
       | The framing of this as a Google issue would suggest that other
       | search engines wouldn't have this issue, but I'm not sure that's
       | true? The "air purifier" search on DDG seems to give the same set
       | of blogspam results:
       | https://duckduckgo.com/?t=h_&q=best+air+purifier+for+pet+hai...
       | 
       | Can someone with Kagi check to see if Kagi does better here?
        
         | piva00 wrote:
         | Searched on Kagi, my first result was a reddit post on /r/dyson
         | [1], second result was a Medium post without much substance,
         | then there's a collection of blogspam neatly arranged in a box
         | with just the title of the pages (not polluting much, I can
         | just skip that box), third to ninth result are varying degrees
         | of blogs and the tenth result is WebMD [2].
         | 
         | [1]
         | https://old.reddit.com/r/dyson/comments/1730x73/best_air_pur...
         | 
         | [2] https://www.webmd.com/pets/how-to-choose-an-air-purifier-
         | for...
        
         | itronitron wrote:
         | Yeah, it's all mostly junk.
        
         | happymellon wrote:
         | Isn't DDG just a proxy for Bing?
         | 
         | I can't imagine who would go to Microsoft for quality.
        
           | lcnPylGDnU4H9OF wrote:
           | I believe I've seen DDG's CEO or founder on here claiming
           | that they do not proxy requests through Bing and that they do
           | their own indexing. I think they had been using Bing at some
           | point but I'm pretty sure current DDG results is all DDG
           | indexing. Probably still falling for most of the same tricks
           | which blogspammers use for Google SEO, though.
        
       | n4r9 wrote:
       | I'm guessing what's happening is that Google doesn't really care
       | and is not really incentivised (in the short term) to provide
       | high quality search results. It wouldn't make enough profit to
       | work on that. And if any competitors become threatening enough
       | they have ways of bringing them down that are cheaper than
       | maintaining product or technical supremacy.
        
       | Ancalagon wrote:
       | Bummer optimizing hiring devs on leetcode skills doesn't lead to
       | better search result engineering.
        
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