[HN Gopher] Showmax has displaced Netflix in Africa
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       Showmax has displaced Netflix in Africa
        
       Author : eatonphil
       Score  : 107 points
       Date   : 2024-02-16 13:57 UTC (9 hours ago)
        
 (HTM) web link (restofworld.org)
 (TXT) w3m dump (restofworld.org)
        
       | alephnerd wrote:
       | Makes sense.
       | 
       | Localization is fairly important for most markets and until
       | recently Netflix has been dropping the ball on that outside of NA
       | and Europe.
       | 
       | It's starting to change (eg. Netflix KDrama growth, revamping
       | Netflix India, acquiring Arabic and Nollywood content, etc) but
       | it will take time and the content pushed tends to still be
       | western Netflix content.
        
       | redder23 wrote:
       | Great name for a website.
        
       | jacknews wrote:
       | Am I the only one who misread the title?
        
         | tekla wrote:
         | Yes
        
       | tln wrote:
       | 2.1M subscribers, thats a tiny fraction of Africa's 1.2B people.
       | I'd imagine demand is pretty elastic -- it'd be nice if the
       | article had specifics on prices.
       | 
       | By comparison Netflix has 67M subscribers out of 330M people in
       | US (130M households).
        
         | stronglikedan wrote:
         | I would think you have to compare Netflix's numbers in Africa,
         | since the context of the claim is the African market.
        
           | SushiHippie wrote:
           | TFA mentions that Netflix has 1.8 million subscribers, so 2.1
           | million already sounds like a lot.
           | 
           | > Showmax -- which was spun out of Africa's largest
           | entertainment company, MultiChoice, in 2015 -- had 2.1
           | million subscribers on the continent at the end of November
           | 2023, as compared to 1.8 million for Netflix, according to
           | market research firm Omdia.
           | 
           | And there are only 500 million internet users in africa.
           | 
           | https://www.statista.com/topics/9813/internet-usage-in-
           | afric...
        
         | ryanjshaw wrote:
         | In South Africa: standard plan is 2x1080p streams at R89/mo, or
         | 1.7x big Macs, or 3.5hrs minimum wage. There's a mobile plan
         | for 39/mo. Equivalent Netflix Standard is R159/mo.
         | 
         | The old app wasn't great. The reason why is simple: I remember
         | a recruiter reaching out to me at the time MultiChoice were
         | starting off with their streaming apps and they were offering
         | market rates for a senior developer - strange choice when
         | building the foundation for a continent-wide business.
         | 
         | The new app is a high quality Netflix look-a-like, perhaps
         | leveraging skills from the Comcast deal.
        
         | wolverine876 wrote:
         | > households
         | 
         | I wonder what metric applies, people or households. If most
         | people watch streaming on their devices, it would be people. If
         | they want on the family tv, if that's a thing, then households.
        
       | ToucanLoucan wrote:
       | My ideal future would be tech companies all over the world
       | providing better service by actually _being in the country they
       | 're serving,_ knowing it's culture, sensibilities and tastes. The
       | monoliths we have now don't serve customers well anywhere, but
       | especially in markets they don't perceive as valuable enough.
        
         | andsoitis wrote:
         | All the big tech companies have offices and staff in and/or
         | from all over the world.
        
       | burnerburnson wrote:
       | If the streaming service isn't even popular enough to refer to it
       | by name, it has not dethroned Netflix.
        
         | stronglikedan wrote:
         | Showmax has displaced Netflix to become the most popular
         | streaming platform _in Africa_
        
         | ziddoap wrote:
         | > _isn 't even popular enough to refer to it by name,_
         | 
         | The page title is "How _Showmax_ , an African streaming
         | service, dethroned Netflix", and the name of the service is
         | also the very first word of the subtitle on the page. It is
         | also referred to by name several other times throughout the
         | article.
         | 
         | > _it has not dethroned Netflix_
         | 
         | If you go by subscriber count, which is a bit more robust than
         | your criteria, it has.
        
       | geodel wrote:
       | So this company is owned by largest South African cable network
       | and has extensive partnership with Comcast and HBO. Further
       | adjusting purchasing power of local consumers and ton of local
       | content they'd have acquired over decades I am not sure what is
       | expected.
       | 
       | To me takeaway it is impressive that Netflix still has more that
       | 30% of marketshare.
       | 
       | I see same thing in India where *analysts and experts on twitter
       | opine how Netflix has totally failed in India due to lack of
       | local content and poor execution. Instead of accepting that for
       | >90% of population Netflix is just too expensive and there is no
       | way to run profitable business, they dream Netflix can charge a
       | dollar and show 10 new local blockbuster movies every month.
        
         | alephnerd wrote:
         | It's similar all over Asia. Netflix set prices much higher than
         | local platforms or other western platforms (eg. Hotstar, Prime
         | Video, etc).
         | 
         | > due to lack of local content and poor execution
         | 
         | I mean, this did play a role as well. It's hard to justify how
         | (comparatively) expensive Netflix is in India despite lacking
         | so much content.
         | 
         | It seems they are trying to change this by tying up with Red
         | Chili, Viacom18, and Balaji, but it's become a very competitive
         | market now.
         | 
         | But that's just for Hindi media. For regional content (eg.
         | Telugu, Tamil, Punjabi), Netflix is horrible.
        
           | geodel wrote:
           | > It's hard to justify how (comparatively) expensive Netflix
           | is in India
           | 
           | I mean Zee is pooped out. Disney+Hotstar lost like 12 million
           | customers and posting big losses. Sony, Disney shut shops in
           | India. Seems YRF is the one making money following Hollywood
           | lead in creating their own Spy universe. Groups like Reliance
           | maybe the only one to survive. For them entertainment expense
           | is incidental in other larger considerations. So others
           | services are cheaper but it is not like they are or will
           | likely make money.
           | 
           | > It seems they are trying to change this by tying up with
           | Red Chili, Viacom18, and Balaji,
           | 
           | Yeah, they can add tons of Indian style TV shows with daily
           | 10 min snippet + 20 min ads specially with ad supported
           | version now available in more and more places. I think it can
           | workout well from cost per content hours perspective.
           | 
           | But movie economics is impossible specially for big budget
           | movies with top stars. Compare to US, Indian movies spend ~5
           | times more money on actors out of total movie budget.
           | Something gotta change with movie budgets, viewers
           | preferences, actor payments etc.
        
             | alephnerd wrote:
             | > For them entertainment expense is incidental in other
             | larger considerations. So others services are cheaper but
             | it is not like they are or will likely make money
             | 
             | Yep. But the other difference too is the fact that regional
             | media has become much more popular as Tier 2/3/4 metros
             | become better off.
             | 
             | This is a major differentiator as local language players
             | (who tend to work with Jio or Amazon, or make their own
             | platforms like Hoichoi for Bangla or Aha for Telugu) will
             | bundle and price at a lower rate.
             | 
             | Basically, regional production companies undercut platforms
             | by building their own niche platforms to act as a bundle
             | with a competitively priced Jio membership.
             | 
             | Companies like Netflix and Disney Star simply can't compete
             | with that as they never had relationships with regional
             | producers compared to Amazon or Reliance.
             | 
             | > movie economics is impossible specially for big budget
             | movies with top stars
             | 
             | Agreed, but the companies above also create OTT shows as
             | well now, but have drastically fallen behind due to lack of
             | regionalization.
             | 
             | Netflix+Hotstar just can't compete when a Jio, Amazon
             | Prime, and regional OTT (Aha, Hoichoi, Koode) bundle comes
             | out to around the same price as a Netflix India membership
             | and gives much more content, prime delivery, and 5G+Fiber
             | Internet
             | 
             | It's not that Indians are cheap, it's moreso the fact that
             | price expectations are lower as conglomerates are using
             | OTT/Entertainment as a loss leader to expand much higher
             | margin industries like Telecom or ECommerce
        
               | geodel wrote:
               | > Netflix+Hotstar just can't compete when a Jio, Amazon
               | Prime, and regional OTT (Aha, Hoichoi, Koode) bundle
               | comes out to around the same price as a Netflix India
               | membership and gives much more content.
               | 
               | I have a feeling that in few years instead of doing what
               | others are doing better Netflix may drastically cut down
               | Indian division and just keep their exclusive shows/
               | movies with high price and low market share.
        
               | alephnerd wrote:
               | Netflix needs India (and ASEAN) as those are their only
               | growth markets left, but they entered both markets way
               | too late and failed to build the right partnerships.
               | 
               | > Netflix may drastically cut down Indian division
               | 
               | It's already extremely barebones.
               | 
               | Netflix India originals are just Netflix branding on
               | previously produced content by the production companies I
               | mentioned earlier.
               | 
               | It's the same with Netflix Anime (I think it's rebranded
               | Tokyo MX and TV Asahi content) and Netflix KDramas (JTBC
               | - who also has a stake in TV Asahi and Tokyo MX - and CJ
               | Group).
        
               | wolverine876 wrote:
               | Maybe they'll buy the local company.
        
               | alephnerd wrote:
               | Naw, the RoI isn't there for Netflix as there are too
               | many companies, and Reliance or Essel Group would swoop
               | in anyhow.
        
             | ciabattabread wrote:
             | > Disney+Hotstar lost like 12 million customers and posting
             | big losses.
             | 
             | Wasn't that because they lost a contract to broadcast
             | cricket? [1]
             | 
             | [1] https://deadline.com/2023/08/disney-ipl-free-cricket-
             | india-s...
        
         | jonathanlydall wrote:
         | It's weird to call it a cable network as it's actually all
         | satellite, which is how they historically got such a huge
         | foothold due to being accessible in rural areas.
         | 
         | Although I imagine it's akin to US cable companies in terms of
         | business model.
         | 
         | Also, the owning company's strategy at exclusivity (read:
         | paying for a monopoly license) for content has how they've
         | maintained their moat over the years.
         | 
         | I've done a tiny bit of contracting work for them a while back
         | and they essentially had a money printing license. Leading to
         | interesting organisational dysfunctions.
        
           | geodel wrote:
           | > It's weird to call it a cable network as it's actually all
           | satellite,
           | 
           | You are right. I just used the term colloquially. Or perhaps
           | working for a cable company in US I imagined satellite TV
           | doesn't even exist :-)
        
         | ActionHank wrote:
         | They also have deep relationships with cell providers who will
         | routinely offer packages where the bandwidth usage for their
         | platform is free.
         | 
         | This is huge because most people in Africa access the internet
         | via cell carriers.
        
         | huytersd wrote:
         | 10% is still like the population of France and the population
         | of Germany combined.
        
           | BiteCode_dev wrote:
           | Exactly, which means Netflix is smart to keep the price up,
           | they get to serve a market that has money, and is profitable,
           | and only this market.
        
           | brnt wrote:
           | Urf, do I hate that sort of reasoning. "Only 2% of users do X
           | in our app, scrap it!". Yeah, that's still hundreds of
           | thousands of users, dip shit. 0.5% is blind, we still try to
           | (or should!) support them!
           | 
           | Plus, so many features address different small percentages,
           | meaning that if you scrap all those lesser used features you
           | piss off basically the whole population.
           | 
           | Unless you have no users, percent point numbers of users are
           | significant.
        
         | SmartestUnknown wrote:
         | Netflix is definitely trying its hardest to get into the Indian
         | market and I do think they are gaining some ground recently.
         | They have picked up a lot of new telugu movies and has
         | basically become essential if you want to stream new movies.
         | They also have mobile only plans at 199Rs but not sure how many
         | such subscriptions they sell but for me at least the 649Rs plan
         | is not too bad even if my parents watch at most 1-2 movies a
         | month on Netflix.
         | 
         | If they are able to get even 2 million telugu households over
         | to subscribe the next few years, that would be a revenue of
         | about $150 million which I think is probably much less than the
         | amount of money they spend on telugu content.
        
         | darth_avocado wrote:
         | An important aspect of being "successful" is the local viewing
         | habits. At least in India, cricket is one of the biggest
         | elements of TV viewership and the second biggest element is the
         | cheaply produced poorly written run of the mill TV novellas
         | that last 30 years and 1000+ episodes. Neither of which Netflix
         | has or necessarily wants on it's platform. But if you ignore
         | those two, Netflix comes out ahead on everything: Movies,
         | international content, well produced TV shows etc.
        
           | vagrantJin wrote:
           | I havr to disagree on the "poorly written telenovellas" bit.
           | 
           | Indian telenovellas (also dubbed Turkish telenovellas for
           | some reason) are big business in South Africa in part because
           | we have a pretty large "indian" population and the stories
           | are culturally relatable to Africans unsurprisingly: evil
           | Mother-in-law and sister-in-law battle with resilient wife,
           | clever wife managing a falling household, struggles with
           | pregnancy, etc...theres a market there that locally priduced
           | content cannot fill due to the local industry being
           | thoroughly underfunded.
        
             | tiznow wrote:
             | I can say outright that the Indian and Korean media is as
             | popular as anything else in many patches of Africa.
        
       | beAbU wrote:
       | It's worth pointing out that ShowMax is (was?) Included as a
       | bonus extra for DSTv, which is our local satellite tv provider in
       | SA. DSTv is basically the only way you can get sports in SA
       | (unless you only watch local soccer, then terrestrial broadcast
       | is fine), so many people have it despite the ridiculous cost.
       | They also do quite a few local promotions with telcos and others
       | to bundle a number of months free with some purchase, or the data
       | costs are zero rated on mobile networks, etc.
       | 
       | These might be inflating the numbers a little.
       | 
       | Since we dont have the other streaming providvers here,
       | specifically HBO, we need to rely on ShowMax to provide those
       | coveted shows for us.
        
       | King1st wrote:
       | I'm more surprised Netflix is doing so well. Although a 1.8m isnt
       | even 1% of Netflix's total subscribers.
        
       | danpalmer wrote:
       | Australia has Binge, which I don't think is available elsewhere
       | (maybe NZ?). It seems like Australia is a small enough market
       | that HBO, Paramount, NBC, Universal, etc - all the not-quite-
       | Netflix sized streaming services - have chosen to just licence
       | instead of try to launch (examples, some may have launched). This
       | means that Binge has a really quite wide range of high quality
       | content and in many ways feels like Netflix from the glory days.
        
         | robbiep wrote:
         | Although you'd think the application/platform itself would be a
         | totally solved technical problem and there'd be complete COTS
         | systems they can implement, and then you experience using the
         | binge app on your Apple TV, phone or via browser and it's a
         | dumpster fire
        
       | huitzitziltzin wrote:
       | On a continent with one billion people, this service with 2.1
       | million subscribers has "zoomed past" Netflix which has 1.8...
       | 
       | I don't think either firm is contending for a throne from which
       | one can be dethroned. Not with those numbers.
        
         | southernplaces7 wrote:
         | So if anyone has an idea, who provides much of the content
         | market for so many of the other 1+ billion people across
         | Africa?
        
           | brabel wrote:
           | That's a funny question. Do you believe the African market is
           | like the European market, where most people can afford paid
           | TV? To be honest, I don't know for sure, but I would imagine
           | most people would watch "old-fashioned", free TV channels as
           | in most countries I've been to that's what I see people
           | watching.
        
             | bobthepanda wrote:
             | also my understanding is physical media is still popular.
             | it is certainly more robust and requires less
             | infrastructure.
        
       | Havoc wrote:
       | That's not what happened.
       | 
       | The local supplier had the premium paid market 100% cornered via
       | sat TV at ridiculous prices. Then people discovered netflix and
       | local supplier started bleeding customers. Then they took forever
       | to launch a competing product. Even with heavy cross promotion
       | they barely managed to salvage the situation leading to current
       | 39% / 33.5% split.
       | 
       | If anyone dethroned anyone here its other way round
        
         | danjc wrote:
         | Indeed. Also when you consider that a chunk of Showmax
         | subscribers cancelled their DStv subscription it's more like
         | they snatched defeat from the jaws of victory.
        
       | wolverine876 wrote:
       | I'd like to try the service and try the local content. Does
       | anyone have recommendations for what is particularly good and
       | what is particulary influential? I've seen some West African and
       | Nigerian film, but very little.
       | 
       | Also, when they say localized content, does Showmax localize it
       | to each country (or sometimes region, e.g., Fracophone West
       | Africa?). 'Content localized to Africa' is as meaningful as
       | 'content localized to the Americas', from Canada to Argentina.
        
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