[HN Gopher] Filtering the noise created by vague business advice
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       Filtering the noise created by vague business advice
        
       Author : jcrnkovic
       Score  : 37 points
       Date   : 2024-02-13 17:12 UTC (5 hours ago)
        
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 (TXT) w3m dump (crnkovic.me)
        
       | KuriousCat wrote:
       | Most often the vague business advice shared is purposefully vague
       | and is used as a marketing hook by the people giving it out to
       | land on lucrative contracts/consultancy deals. For instance even
       | for the books you recommended the reviews could go like this:
       | - "Some useful information, but mostly common sense and nothing
       | that isn't available elsewhere. I think the author struggled to
       | make this into a book, as the subject could have been covered in
       | far fewer pages and for a lot less money. I bought a few books on
       | this day, this is by far my least favourite."
        
       | mariodiana wrote:
       | All over YouTube are fresh faced kids telling you how to make 10
       | thousand dollars a month with a sure fire side hustle. At some
       | point, even someone like me who can be a bit slow on the uptake
       | has to realize it's too good to be true.
        
         | neilv wrote:
         | Sounds like the new version of the personality who will tell
         | you how to get rich quick, if only you pay for their booklet or
         | seminar.
         | 
         | (TC;DP: The trick is to become a personality selling get-rich-
         | quick booklets or seminars.)
        
       | koliber wrote:
       | A lot of this advice is truly good. However, each of those
       | "actions" requires you to learn what exactly that thing entails.
       | It's vague because it's a gross summary, not because it is
       | worthless.
       | 
       | Building a company requires a lot of different things. It's
       | impossible to break it down into a single nitty gritty list where
       | each item is actionable for someone starting fresh.
       | 
       | Anything can be vague and non-actionable if you've never done it
       | before. "Pick a cloud provider" can be just as vague as "Talk to
       | prospective customers."
       | 
       | The article does offer a great pointer. The questions the author
       | asks are exactly the things you should do if you want to figure
       | out how to do those things. Keep asking those questions,
       | researching and learning, doing, and asking new questions. Just
       | keep doing that and all of a sudden those vague pieces of advice
       | will be concrete and actionable initiatives.
       | 
       | Once that happens, and someone asks you for advice, you will
       | rattle off a list of foreign sounding concepts that the reader
       | will find equally vague and I actionable. You'll be talking from
       | the perspective of experience.
        
         | janalsncm wrote:
         | The author mentions that these pieces of advice are akin to
         | telling prospective pilots that _to fly a plane you need to
         | choose a destination, take off, and land_. Yes they are
         | generally true, but not in a way which isn't obvious. Similarly
         | these "business gurus" are peddling ChatGPT 3.5 level advice
         | and passing it off as insightful.
         | 
         | > "Pick a cloud provider" can be just as vague as "Talk to
         | prospective customers."
         | 
         | The point is that for people who have never done this before,
         | it's not useful because they have no idea where to start. And
         | for people who have, it's not useful because they would already
         | know how to do it and when to do it.
        
           | xyzelement wrote:
           | I don't agree with this. There's value in highlighting areas
           | of "unknown but valuable" so the people can think about how
           | to fill in the blanks.
           | 
           | EG - if I am not thinking about "cloud provider" but a
           | trusted source tells me that's a really important thing, I
           | can figure out how to move forward. EG - who do I know whose
           | brain I can pick about "Cloud stuff?"
        
       | lkdfjlkdfjlg wrote:
       | This seems extremely passive. He asks good questions, but then
       | doesn't answer them.
        
         | jcrnkovic wrote:
         | Because I don't think I know enough or that I am successful
         | enough to give out anything more than generic advice like "pick
         | good markets". They are the example questions, not learning
         | material.
        
       | rich1day wrote:
       | I like your plane analogy and have been thinking in similar
       | lines. My conclusion is different though---Not that you should
       | find better advice or people to listen to, but that you should
       | give up the idea of finding someone who can tell you what to do.
       | It's understanding the things no one can tell you that makes for
       | business success. The important knowledge is tacit, contextual,
       | local.
        
       | airstrike wrote:
       | > "Build the landing page and pre-sell before building the
       | product" But how do I structure the landing page that will
       | convert people into customers? How do I price the product? How do
       | I get traffic to the website?
       | 
       | None of those questions disprove the original advice... build a
       | landing page without pricing, with some initial idea of what the
       | product is, reach out to your ideal customer (prospects) and put
       | out ads to get traffic to the website?
        
         | karmakurtisaani wrote:
         | But what customer wants to waste time on a landing page without
         | the key details?
        
         | jcrnkovic wrote:
         | I'm not saying that advice is not generally good. I'm saying
         | that it's too generic and that it's often told by people who
         | don't know how to take action on them-- just like me talking
         | about how to fly the plane. Everyone knows the destination, but
         | many can describe the steps to that destination. "Running ads"
         | is much more complex than opening Google Ads and clicking the
         | "Yes Google please run them" button.
        
       | xyzelement wrote:
       | Sometimes it takes wisdom and experience to recognize what
       | previously-given "vague" advice actually means. Not just in
       | business, but in everything. EG, it took me years of
       | training/yoga before I really understood what is meant by "engage
       | the core" or what my grandma meant by "if everyone jumped off a
       | bridge, would you" (I mean the words made sense but it took a
       | while to really see people following the herd towards destruction
       | to realize how important and hard resisting it is.
       | 
       | I think the value of these things is not necessarily in giving
       | you answers but in helping you realize there's some sort of gap.
       | Even though "engage the core" doesn't tell me what it means (I
       | suspect you can't just tell someone how to do it) - it does make
       | me aware that "this is a thing I don't know" - which led me to
       | explore the topic and more importantly, recognize when it
       | happened ("oh! this is it, I need to cultivate more of this")
       | 
       | For the purpose of this article, it's helpful to distinguish
       | between the "what" and the "how." ie: "reach out to customers" is
       | helpful if it at least makes me think about "am I doing that? do
       | I have reason to think I am doing it enough and well?" For
       | someone for example who comes to a business from a technical
       | angle first, an honest reflection may lend them to realize "no, I
       | don't actually have a history of working with customers and don't
       | know how to do it."
       | 
       | And that's a great on the "what" level. Once you see that gap and
       | become open-minded to it, you can find paths to the "how." For
       | example if I was in those shoes, I would ask myself two
       | questions: (1) who do I know who is good at X (eg dealing with
       | customers) - can I pick their brain on what this means and (2)
       | how do I find 2-3 books/courses/something that can give me a
       | foundation in it?
       | 
       | Going from "I never thought about customers" to "I recognize the
       | gap, I found a trusted advisor and I built some basic knowledge"
       | is the value-add of this type of generic advice.
        
         | jcrnkovic wrote:
         | I agree with you, very good points and very helpful! Thanks!
        
       | NoboruWataya wrote:
       | The article seems to be talking about "business advice" dispensed
       | via tweets and Reddit comments? Why would anyone expect that to
       | be of any value?
       | 
       | The answers to any of the follow-up questions posed in the
       | article will vary greatly depending on the specifics of the
       | business, so it's not surprising that there are no generally
       | applicable yet specific answers. Even serious business
       | advice/education from a reputable institution can really only
       | provide you with an analytical toolbox or framework that you can
       | then apply to the specific domain you are active in.
       | 
       | Ultimately, you get what you pay for (and if you're not careful,
       | you might not even get that).
        
         | jcrnkovic wrote:
         | I agree, yet I also know of some podcasts and books that give
         | the same generic advice. All of these can be valuable for
         | learning -- I learned a ton from Reddit, YouTube and other
         | media.
         | 
         | I also agree that sometimes it can be too specific to the
         | nature of the business, yet folks like Rob Walling can
         | incredibly easily talk about how to structure emails that go
         | out to potential customers, how to potentially price a SaaS
         | based on different aspects, etc. Also, in one of his conference
         | talks, Jason Cohen goes in depth on how to pick a good market
         | with a recurring problem, instead of just saying "pick a good
         | market". In "The Mom Test", Rob Fitzpatrick goes over a handful
         | of potential conversations, and does not just say "talk to
         | prospects".
        
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       (page generated 2024-02-13 23:01 UTC)