[HN Gopher] Nokia made too many phones
       ___________________________________________________________________
        
       Nokia made too many phones
        
       Author : shubhamjain
       Score  : 115 points
       Date   : 2024-02-13 08:35 UTC (14 hours ago)
        
 (HTM) web link (textquery.app)
 (TXT) w3m dump (textquery.app)
        
       | IAMMidway wrote:
       | Yes they did. I miss them. But thats creative destruction.
       | 
       | Nokia tried to do everything and ended up doing nothing. They
       | could not compete with the joint assault by iPhone and Android.
        
         | actionfromafar wrote:
         | Joint assault of iPhone, Android and hostile takeover (intended
         | or not!) by Microsoft.
        
         | TheOtherHobbes wrote:
         | Or by Microsoft.
         | 
         | Nokia never understood the less-is-more thing that Apple are so
         | good at. Hundreds of phones and an overcomplicated OS wuth
         | political and technical problems - Symbian - were the result,
         | not the cause, of a company that lacked focus and direction.
        
           | panick21_ wrote:
           | Symbian was such a strange thing, from its history to
           | dominance to irrelevant. A real outgrowth of 90s software
           | culture.
        
           | jll29 wrote:
           | It's interesting that Microsoft never succeeded with a
           | smartphone, given that their other hardware products enjoy a
           | decent reputation (keyboards, mice, tablets); I suspect it's
           | because of the software side - stuck with the desktop
           | metaphor and windows, which makes no sense on smartphones.
        
             | wvenable wrote:
             | At the time, Microsoft's software development was a bit of
             | mess. But Windows Phone didn't have a desktop metaphor.
             | Recently I had the opportunity to try one that was sitting
             | in desk for a few years and it was pretty interesting and
             | snappy. But they redesigned their mobile OS so many times,
             | had no good developer experience, and came in late enough
             | that it was all doomed.
        
       | Ezhik wrote:
       | That cliff drop after they Nokia phones division got bough out by
       | Microsoft is a big oof.
        
       | kakoni wrote:
       | > It's interesting to see how Nokia succumbed to the bad strategy
       | that had almost killed Apple in '97.
       | 
       | Well, here is one take;
       | 
       | > Nokia's ultimate fall can be put down to internal politics. In
       | short, Nokia people weakened Nokia people and thus made the
       | company increasingly vulnerable to competitive forces. When fear
       | permeated all levels, the lower rungs of the organisation turned
       | inward to protect resources, themselves and their units, giving
       | little away, fearing harm to their personal careers. Top managers
       | failed to motivate the middle managers with their heavy-handed
       | approaches and they were in the dark with what was really going
       | on. [1]
       | 
       | [1] https://alumnimagazine.insead.edu/who-killed-nokia-nokia-
       | did...
        
         | Mountain_Skies wrote:
         | Funny how well that applies to Microsoft and its internal
         | battle over UI layers for the past two decades.
        
         | Erratic6576 wrote:
         | I like to think that it was Microsoft which destroyed Nokia
         | from the inside in order to make Windows phone great at last
         | 
         | https://slate.com/technology/2013/09/microsoft-nokia-deal-a-...
        
           | madeofpalk wrote:
           | Nokia was dead long before Microsoft thought about buying
           | them.
        
           | jbverschoor wrote:
           | Nokia was long gone when they were acquired.
           | 
           | They were beaten by RIM/BB
           | 
           | They tried gaming, didn't succeed. Later on messaging, but
           | didn't have the platform (ping)
        
             | secondcoming wrote:
             | Blackberry come nowhere close to beating Nokia. It was
             | Apple.
        
               | ifwinterco wrote:
               | In the UK there was a brief period from 2009-2011 where
               | everyone seemed to replace their Nokia with a Blackberry
               | before iPhones became common (BBM was a big thing)
        
               | midasuni wrote:
               | BBM was big and blamed for the london riots in 2011
               | 
               | https://www.theguardian.com/media/2011/aug/08/london-
               | riots-f...
               | 
               | https://www.telegraph.co.uk/technology/blackberry/8688651
               | /Lo...
        
               | HeckFeck wrote:
               | I can remember one Christmas, perhaps 2010, where my
               | Facebook feed was just folks posting their BBM pins. Ah,
               | what a throwback.
               | 
               | In retrospect, a better idea than giving out your phone
               | number as WhatsApp requires. And indeed, people were more
               | willing to share BBM pins than phone numbers.
        
               | jbverschoor wrote:
               | In the UK + US they did.. In the EU, Nokia was king, but
               | there were many other brands and OSes (windows mobile).
               | Japan always had a different market though.
               | 
               | Nokia was still a large player, but was loosing ground.
               | 
               | Android at the time (the betas) resembled blackberry, and
               | didn't feature any touch capabilities.
               | 
               | Right after the iPhone was released, Android changed its
               | UI.
        
             | rusticpenn wrote:
             | Not outside USA
        
           | mikko-apo wrote:
           | Nokia's then CEO's Elop's "burning platform" memo leak in
           | 2011 seemed to hurt Nokia a lot by painting their existing
           | and upcoming phones as inferior.
           | 
           | > I have learned that we are standing on a burning platform.
           | 
           | https://www.engadget.com/2011-02-08-nokia-ceo-stephen-
           | elop-r...
        
             | vdaea wrote:
             | Which is what they were. It's 2024 and Android phones still
             | don't hold a candle to Apple phones...
        
             | kurkkumopo wrote:
             | Karaportti 4 lyfe
        
           | squarefoot wrote:
           | Well, the Linux based Maemo OS I had in 2005 0r 2006 on my
           | Nokia 770 was already promising, although the hardware was
           | quite slow and limited, but it was an open system one would
           | have root access to out of the box. Then it evolved into
           | Meego, which was even better and was then employed by the
           | Nokia N9. Nokia already had the OS to transition to from the
           | old Symbian, but after the Microsoft deal, they scrapped it
           | to adopt Windows Mobile, and the rest is history.
           | 
           | https://en.wikipedia.org/wiki/Nokia_770_Internet_Tablet
           | 
           | https://en.wikipedia.org/wiki/Maemo
           | 
           | https://en.wikipedia.org/wiki/MeeGo
           | 
           | https://en.wikipedia.org/wiki/Nokia_N9
        
       | hasmanean wrote:
       | There was also conventional wisdom which had to be abandoned
       | before the iPhone came out.
       | 
       | Nokia phones had 1 week battery life. They were extending it to
       | one month.
       | 
       | The iPhone had a < 1 day battery life. Ultimately consumers
       | decided that _given the app experience available on the iPhone_
       | they could live with that.
       | 
       | This was a bet Nokia would have never made---they were not in the
       | user interface business. The fact that Apple--who was not in the
       | phone business---entered their market was bonkers. But once you
       | make your own silicon anything is possible. Plus they had already
       | done the iPod.
        
         | Hamuko wrote:
         | Nokia phones had a one-week battery life if you weren't using
         | them like a smartphone. We had the Nokia 7650 in our family and
         | if you used it as a camera, the battery life would definitely
         | not be a week.
         | 
         | The conventional wisdow that had to be abandoned was that a
         | phone was a brick that you had in your pocket and that did text
         | messages and phone calls, instead of it being a computer that
         | you might sometimes use for text messages and phone calls.
        
           | hasmanean wrote:
           | So the breakthrough happened when Apple shrunk the computer
           | into a phone, not when Nokia grew the phone...? Interesting.
           | 
           | I remember writing apps for the iPhone and the biggest hurdle
           | to getting it submitted was sizing the screens for the
           | display variants.
           | 
           | There would have been no chance of developing an app for the
           | Nokia ecosystem with all the different screen sizes your app
           | would have to support.
           | 
           | Even downloading an app or ringtone required going through
           | all these scammy websites and you had to enter your exact
           | Exact model number and pay somehow...then they would text you
           | a link or something.
           | 
           | Apple really cleaned up the ecosystem with the App Store. It
           | made apps safe to download.
        
             | pjc50 wrote:
             | > So the breakthrough happened when Apple shrunk the
             | computer into a phone, not when Nokia grew the phone...?
             | 
             | I think the true breakthrough was actually the iPod; the
             | true "first" Apple phone
             | https://en.wikipedia.org/wiki/Motorola_ROKR#E1 was a flop,
             | partly because they allowed the various collaboration
             | partners to hamstring its features. The iPhone took
             | everything in-house.
             | 
             | > Even downloading an app or ringtone required going
             | through all these scammy websites and you had to enter your
             | exact Exact model number and pay somehow...then they would
             | text you a link or something.
             | 
             | > Apple really cleaned up the ecosystem with the App Store.
             | It made apps safe to download.
             | 
             | Correct. People (rightly) hate on the restrictive and
             | profiteering nature of the App Store, but the telcos were
             | _even worse_.
        
               | ascagnel_ wrote:
               | > Correct. People (rightly) hate on the restrictive and
               | profiteering nature of the App Store, but the telcos were
               | even worse.
               | 
               | The now-hotly-debated 30% cut was seen as a reprieve from
               | telco distribution and brick-and-mortar, where the
               | retailer was taking 60-70% of the purchase price.
        
         | bborud wrote:
         | I think Apple succeeded because they were outsiders. I worked
         | for a telco 2 years after the iPhone came out and for years I
         | met a lot of people who denied what was happening while it was
         | happening. Because "we know how this works".
         | 
         | 15 years ago a lot of telco execs thought smart phones would be
         | a small niche for the next 10 years. And would play only a
         | minuscule role in "emerging markets".
        
           | rusticpenn wrote:
           | Nokia N900 was pretty awesome and Maemo was a great OS.
           | Unfortunately killed by internal politics.
        
             | panick21_ wrote:
             | On of the big tech letdowns in my life. I was excited about
             | the N900, but to young to really drop that amount of cash
             | on a new fancy phone and I didn't want to buy the first
             | product of the platform.
             | 
             | But then it just sort of died. There was one more release
             | but by then it was clear where it was going. It wasn't even
             | released widely.
             | 
             | Such a sad end.
        
               | seba_dos1 wrote:
               | I'm not sure if I'd call a phone that served me well for
               | a decade a "letdown". There were hardly any phones around
               | worth switching to from N900 for this whole time.
        
               | tekla wrote:
               | The N900 and Maemo was almost immediately abandoned
               | following launch (<2 Years). Not even Nokia cared
        
               | panick21_ wrote:
               | Yes. That just shows how promising it was. But if you
               | only bring out an initial modal and then basically never
               | follow it up, you are simply not competing against
               | competitors who bring out new hard-ware and soft-ware
               | every year and also do hardware-software co-design.
               | 
               | Its nice that it served you personally, but as a platform
               | it was a gigantic bust.
        
               | badgersnake wrote:
               | It wasn't the end, the N9 was the more refined and
               | frankly quite brilliant follow up. Unfortunately they
               | failed to launch it in any major markets because they'd
               | pivoted to Windows.
               | 
               | Had to ship mine from Australia. For me when it launched
               | it was the best phone you could buy. Apple caught up
               | quick though.
        
             | losvedir wrote:
             | Eh, I had one and in the end I just didn't find it that
             | great. It was slow, the resistive touch screen was finicky,
             | and there wasn't good apps or software for it. I remember
             | being in a bar once with a friend and we were racing to get
             | directions on our phone to the next bar we were going to
             | (maps and directions on the phone was a magical thing back
             | then), and his iPhone had the results on google maps before
             | I had managed to finish waking up the phone and loading...
             | Here (?) Maps, or whatever it was called.
             | 
             | In the end, I just gave the thing away to a random HN
             | user[0] (gosh, more than 10 years ago! Wow).
             | 
             | [0] https://news.ycombinator.com/item?id=6647864
        
               | theshrike79 wrote:
               | I had a friend who used his N900 as a server at home,
               | with an USB network card and all :D
               | 
               | The N950 was a lot better and even the N9 had its
               | moments. But like the GP said, both were killed by
               | internal politics and the move to Windows Mobile. Which
               | eventually tanked their whole mobile phone business unit.
        
             | lnxg33k1 wrote:
             | Oh I remember having a netbook during Maemo times, as a
             | Linux user was really hoping it would succeed and bring a
             | true Linux experience to mobile world
        
           | panick21_ wrote:
           | This also comes out in the Blackberry story. They were like
           | 'AppStore' the Telcos will never allow that.
           | 
           | And Apple just pushed the idea threw and got it done.
        
             | hasmanean wrote:
             | I remember being excited by the potential of apps when I
             | heard about Symbian...but some part of me knew that any
             | product named Symbian would never succeed. It's the type of
             | name you come up with in round 3 of a name-brainstorming
             | session, when the perfect name will only be found in round
             | 10. They obviously gave up too early.
        
               | bborud wrote:
               | It wasn't so much the name as it was that you needed a
               | special cable and a PC to install one of the dozen or so
               | apps that existed for Symbian phones. (There were
               | probably more, but in all honesty, none of them were
               | worth the cost of the cable).
               | 
               | In fact, at the time I would argue that only perhaps 1-3%
               | of people who owned Nokia phones even knew their phone
               | ran Symbian. It wasn't your _pocket computer_ back then -
               | it was _the phone that isn 't tethered to the wall_.
               | People just didn't spend a lot of time obsessing over it.
               | 
               | I remember pointing out to someone at Nokia that perhaps
               | the app install experience should be streamlined a bit.
               | His response was something along the lines "well, there
               | isn't much call for third party applications on mobile
               | phones" and then went on to explain how it is silly to
               | develop a more streamlined download and install
               | experience until a clear demand for third party apps
               | materializes.
        
               | seba_dos1 wrote:
               | > In fact, at the time I would argue that only perhaps
               | 1-3% of people who owned Nokia phones even knew their
               | phone ran Symbian.
               | 
               | That would be good, because the vast majority of Nokia
               | phones ran S40 rather than Symbian-based S60.
               | 
               | Symbian appeared in lower-end phones only at the very end
               | with Symbian^3. Earlier it was pretty much exclusively
               | used in higher-end and business-oriented models.
               | 
               | Also, I'm pretty sure that all you needed to install
               | either .sis packages (on S60) or .jad apps (on both S40
               | and S60) was the built-in browser, and it was already
               | like that since at least Nokia 3410.
        
               | Hamuko wrote:
               | iOS was called "iPhone OS" for the first three years of
               | its life. I don't think operating system names are much
               | of an issue.
        
               | pfdietz wrote:
               | > any product named Symbian
               | 
               | I mean, it's almost the name of a sex toy.
        
           | mrweasel wrote:
           | When the first iPhone came out I worked for a large regional
           | telco, and you're correct, they did not believe in that thing
           | at all. We where having lunch with one of the sales people
           | and she gave the iPhone three months, something like that,
           | arguing that a new BlackBerry was on the way and once that
           | hit the shelves everyone would forget about the iPhone.
           | 
           | Fun detail, one of my coworkers where tasked with
           | implementing the unlocking feature, customers could either
           | pay to have their iPhone unlocked or was entitled to after
           | six months. He absolutely hated Apples API, which seemed
           | weird, because it was totally reasonable, just really secure
           | and radically different than anything else in the telco
           | world.
        
           | rvense wrote:
           | I grew up on the internet in the late 90's and I have to
           | admit I really underestimated how big of an appetite
           | "normies" would develop for being constantly bombarded with
           | "content".
        
             | al_borland wrote:
             | Facebook played a huge role in that. The growth of Facebook
             | happened at the perfect time with the iPhone, where I think
             | they really helped each other grow.
             | 
             | Zuckerberg said Photos was the killer app inside of
             | Facebook that really made it blow up. Smart phones are the
             | perfect device to feed photo sharing sites.
        
           | magnuspaaske wrote:
           | The beautiful thing with the iPhone was that it wasn't a
           | "smartphone" per se, but rather just a beautiful new kind of
           | device and then people would get used to the smart features
           | later. I had a PDA a couple of years before the iPhone and
           | while it was certainly novel to have a digital planner as a
           | teenager the "electronic calendar" or "email on the go" use
           | cases just weren't really big. Listening to music and reading
           | news on the go were great use cases though
        
             | RandallBrown wrote:
             | I remember when the iPhone came out there were hundreds of
             | articles about how the iPhone was specifically _not_ a
             | smartphone.
        
             | rxyz wrote:
             | Of course it wasn't a smartphone before the App Store
             | update.
        
         | badgersnake wrote:
         | You're literally describing the Nokia N900. 1 days battery,
         | many apps. They did everything, which as the article says was
         | part of the problem.
        
           | loosescrews wrote:
           | Mine lasted close to a week on a charge. It was a great
           | device.
        
         | kipchak wrote:
         | I agree the user interface was a huge difference, but Nokia did
         | have high spec-ed and priced battery burners like the N95. They
         | even sold quite well, for example over their lifetimes there
         | were 10 million N95s sold and 6 million iPhone 1s.
        
         | Gravityloss wrote:
         | Nokia had multiple internet tablets running Linux.
         | https://en.m.wikipedia.org/wiki/Nokia_770_Internet_Tablet This
         | was developed to a phone os. Nokia didn't do great choices but
         | the criticism could be historical...
        
       | bborud wrote:
       | Nokia could both make too many phones and fail for other reasons.
       | The article doesn't say Nokia failed because it made too many
       | phones.
       | 
       | However, I do remember the first time my wife got an iPhone. Her
       | Nokia was breaking down and she was trying to decide which Nokia
       | would replace it. She spent a week comparing models. In the end
       | she said "fuck this" and got an iPhone.
       | 
       | What's really funny was that Malcolm Gladwell did a TED talk
       | about the importance of segmenting the shit out of markets - just
       | as the market pushed back and demonstrated he was talking
       | nonsense.
        
         | amarant wrote:
         | Her Nokia was breaking down?
         | 
         | What warzone had she been to? I remember dropping my old Nokia
         | down a stairwell once. When I fetched it there was a crack - in
         | the tile floor!
         | 
         | Of course this was one of the older models, I think the
         | marketing material included the phrase "supports SMS!" or
         | something to that effect.. Good times!
        
           | bborud wrote:
           | I think it was the Nokia N70. The keyboard got dicky over
           | time, the slide was rough and the camera had stopped working.
           | Not all Nokia phones were built like tanks.
           | 
           | My phone of choice in those days were the tiny Sony-Ericsson
           | phones. I really liked the K750i and before that the T610.
           | Not as rugged as the Nokias, but smaller and nicer.
        
             | amarant wrote:
             | Oh yeah, that was after the "tank era" of Nokia phones. I
             | think the last real Nokia tank was the 3310, or maybe it
             | was just such a success that all tanks after it have been
             | forgotten (by me at least)
             | 
             | I'm struggling to remember the model name of the absolute
             | unit of a phone I dropped down that stairwell, but it was
             | older than the 3310 at least(I later replaced it with the
             | smaller and lighter 3310)
        
         | panick21_ wrote:
         | Its funny they made to many phones but once they had the N900
         | they didn't make enough. And didn't care about the platform.
         | And then didn't make another one for many more years, until the
         | platform was dead anyway.
        
           | seba_dos1 wrote:
           | This is what _actually_ killed Nokia.
        
             | panick21_ wrote:
             | Even had they moved big on this, success was not assured.
             | But it would have made them a real contender. Not just a
             | sinking ship.
        
       | t_mann wrote:
       | This just feels like ex-post rationalization. It's easy to come
       | up with a story why something failed after the fact, but that
       | doesn't mean the theory has any weight. If you want this to be
       | interesting, put some skin in the game and make a prediction
       | about currently successful companies based on your theory.
       | Otherwise, I'll have to assume that what you'd have written in
       | 2005 was how Nokia's approach was superior to eg Palm's (fyi,
       | dominant in the 'handheld' market in the 90's, in steady decline
       | throughout the 00's, already had an app ecosystem of sorts).
        
         | regularfry wrote:
         | "Great at hardware, rubbish at software" was a very common
         | refrain even at the time, and that was a manifestation of the
         | same internal dysfunction. What wasn't clear was whether anyone
         | could come along and fill the gap, or when they might.
         | 
         | Because so much is software-based now, my counter would be that
         | most companies that would have died because they failed to get
         | their software operation in order have already done so.
        
           | t_mann wrote:
           | According to that theory, we should have expected Windows
           | Phone to be a success, no? Microsoft was (and is) killing it
           | at software, especially consumer-facing OS. If anything, your
           | argument makes me even less convinced that we have any good
           | explanation for Nokia's failure.
        
             | regularfry wrote:
             | MS was _also_ internally dysfunctional, but focused on the
             | business market for phones, and at the time of the iPhone
             | was being roundly laughed at for the Zune. It was just
             | different market segmentation. I 'm not saying that all you
             | need for success is competent software delivery, but
             | lacking it in this sort of arena was definitely harmful.
             | 
             | And I'd also question the "killing it at software"
             | statement: remember that Windows Mobile (not Windows Phone,
             | you've got to go to the product iteration before to make
             | the dates line up) was catastrophically hamstrung by an
             | inability to ship anything decent. I had a Windows Mobile 5
             | device myself, and it was rubbish. They were so focused on
             | making it so you could run a spreadsheet on your phone that
             | they forgot the thing had to be usable. The OS wasn't
             | actually much good until post 6.5, well after the iPhone
             | launch, and they never got to release the iteration that
             | would have brought it up to scratch. They realised _very
             | late_ that they needed to focus on consumers, not
             | businesses, because they could see that businesses would
             | and did buy consumer devices if they were good enough, but
             | the reverse would almost never happen. Once the iPhone was
             | released and they realised how wrong they 'd been they made
             | a hard pivot to get Metro out, but they were starting from
             | a very long way behind.
             | 
             | More evidence against "killing it at software": this was
             | the Windows Longhorn/Vista era. We all know how that went.
             | Microsoft managed to survive for a _long_ time on desktop
             | and office suite monopoly momentum without being able to
             | stick the landing on very many releases at all, compared to
             | how much activity was going on. Even though the launches
             | would go OK they 'd often get killed later by internal
             | politics. That was actually the era that got me to swear
             | off the Windows ecosystem: you'd learn enough of an
             | exciting new product to be useful, only for it to get
             | sidelined with no updates a couple of months later. It was
             | just exhausting. Half of me thinks that MS was lucky to
             | survive Ballmer at all.
        
               | t_mann wrote:
               | I actually share the sentiment about Ballmer, but then
               | the actually shared characteristic is poor management,
               | no? MS just happened to have enough legs to limp out of a
               | bad management episode on.
        
             | lotsofpulp wrote:
             | >Microsoft was (and is) killing it at software, especially
             | consumer-facing OS.
             | 
             | What? Blue screens of death. Malware. ctrl shift del being
             | known by lay people. People being able to use the excuse
             | that their Windows computer is randomly updating as a
             | reason they cannot do the work they want to do. Not being
             | able to create/edit/sign pdfs without downloading sketchy
             | 3rd party programs.
             | 
             | Amount of time spent being tech support for family members
             | when they were all using Windows computers was magnitudes
             | more than the amount of time spent being tech support for
             | family members after they switched to MacBook Airs (10+
             | years ago).
             | 
             | I am not saying Microsoft is bad at software, but certainly
             | would not claim they kill it at consumer facing OS.
        
             | roneythomas6 wrote:
             | Microsoft was still struggling with the fallout from Vista.
             | Microsoft scrambling for that Vista SP1 and you would think
             | they have time for Windows Mobile. Not to mention they were
             | missing earnings and revenues going into 2008.
        
       | leshokunin wrote:
       | Nokia was incredibly political. But they were comfortably smug
       | too.
       | 
       | When we made games for Nokia platforms, we'd hear horror stories
       | from engineers. Extreme management to engineer ratio (like 1 for
       | 5 or less), non stop meetings and slide decks.
       | 
       | One strategy that the engineers came up with to have peace was to
       | get two or more project managers involved, so they could sest in
       | meetings and calls all day and let people dev.
       | 
       | They were also the biggest player in Finland. The best logistics.
       | The most market share. They had so many devs in their rollodex.
       | Clearly, they could ship an iPhone killer. Clearly they
       | understood everything about mobile and knew everyone. They even
       | had a cloud project (Ovi) that predated iCloud.
       | 
       | I remember meeting them back in the NGage days and thinking who
       | are these clowns making a portrait screen for games, with no
       | dpad, and a phone you hold sideways. No focus on apps (Palm and
       | other handheld had plenty of homebrew and emulators).
       | 
       | The company was a juggernaut that could ship the old Nokia
       | bricks, but never adapt to be good at software, or have a good
       | mobile OS.
       | 
       | It's a shame, because honestly the best industrial design and UX
       | people I've seen were there.
        
         | drunkenmagician wrote:
         | Do you have an example of Nokia UX you feel was better than the
         | alternatives at the time? I was a long time Nokia user (ex
         | telco / mobile messaging) and I don't recall anything cutting
         | edge on the UI/UX front. Their industrial design was good
         | though (mostly).
        
           | leshokunin wrote:
           | The Nokia N9 had a really polished UI that wad all gestures
           | based. It wasn't until the iPhone X that we'd see this again.
        
         | RandallBrown wrote:
         | I remember wanting an NGage _so bad_. I had a whole plan to get
         | my gameboy and all the games together to trade in so I could
         | get one from GameStop. Then I went and actually tried one.
         | 
         | Having to _remove the battery_ to swap out games was too much
         | for me.
        
       | pavlov wrote:
       | Around 2003 I did the art direction (mostly pixel-pushing...) for
       | a game that shipped on a Nokia model. I have no recollection of
       | what the phone looked like, but it was part of the "lifestyle"
       | category described in this article. It wasn't one of the craziest
       | form factors, just a candybar phone in pretty plastic with one of
       | those early square color screens.
       | 
       | Nokia Design sent a massive moodboard PDF, something like 100
       | pages, with endless visual ideas for what seemed practically like
       | an Autumn/Winter lineup of plastic gadgets. But it was all about
       | the moods. The actual phone's usability and software were a
       | complete afterthought. Those were to be plugged in eventually by
       | lowly engineers somewhere along the line, using whatever hardware
       | and software combination would happen to fit the bill of
       | materials for this lifestyle object.
       | 
       | The game I designed was a "New York in Autumn" themed pinball.
       | There were pictures of cappuccino, a couple walking in the park,
       | and all the other cliches. It fit the moodboard exactly, the game
       | shipped on the device, everyone was happy. Nobody at Nokia seemed
       | to care about the actual game though.
       | 
       | Of course the implication with these fashion devices was that
       | they were almost disposable, and you'd buy a new one for the next
       | season. This would be great for Nokia's business. Unfortunately
       | their design department seemed consumed by becoming a fashion
       | brand and forgot that they're still a technology company.
       | Everyone knows what happened next.
        
         | diggan wrote:
         | > Of course the implication with these fashion devices was that
         | they were almost disposable, and you'd buy a new one for the
         | next season. This would be great for Nokia's business.
         | Unfortunately their design department seemed consumed by
         | becoming a fashion brand and forgot that they're still a
         | technology company. Everyone knows what happened next.
         | 
         | Maybe Nokia was simply too early for the vision, or the
         | execution was somehow lacking in some other aspect, as Apple
         | made basically the same bet but seemed to have pulled it off.
         | Maybe the design wasn't designy enough.
        
           | hasmanean wrote:
           | They brought a plastic case to a machined metal fight.
        
             | beenBoutIT wrote:
             | Unlike Apple Nokia built their devices to resist breaking
             | and be 100% serviceable down to the smallest parts. Apple
             | uses metal because it's significantly heavier than plastic
             | and makes phones heavy enough to shatter glass screens and
             | damage their internals when dropped.
             | 
             | Any iPhone could replace its metal housing with an equally
             | strong polymer and become exponentially more difficult to
             | break.
        
           | lou1306 wrote:
           | I don't really think that the average iPhone user (at least
           | in Europe) gets a new device every season. Actually the
           | opposite is true: Apple does gives you the opportunity to
           | stick to your old device, if you want. iOS 15 still gets
           | updates and can run on an iPhone 6S.
        
             | dylan604 wrote:
             | I just went from a 6S+ to a 15 Pro, so I'm an example of
             | this. However, there are some apps that just don't work on
             | the older devices. Snapchat would not work on the 6S+ with
             | the latest OS available. Eventually, the camera took enough
             | tumbles that I'm assuming the lenses were no longer aligned
             | as nothing was in focus.
             | 
             | Also, an iPhone provides so much more utilitarian purposes
             | than anything Nokia ever released. Something as simple as
             | those devices would be much less noticeable if replaced by
             | mood.
        
             | doubled112 wrote:
             | This is how I'm hoping my 13 Mini works out. I can just
             | keep using it until it's ancient.
        
             | briankelly wrote:
             | I switched to Apple specifically because Androids I owned
             | aged quickly and badly. Some people can't drop the kool aid
             | drinking caricature view on iPhone users they hold.
        
               | FpUser wrote:
               | Interesting. I have 3 years old Pixel 6 Pro I use as a
               | phone, 6 years old Redmi MIUI I use to control my various
               | gizmos and 8 years old Galaxy S6 Edge to do yet another
               | set of gizmos. So far all work like charm.
               | 
               | Do tell me what kool aid did I drink?
        
           | hennell wrote:
           | Not sure if it's a difference to era, or a just a earlier
           | stage for Apple in the same cycle. Apple made good phones
           | that work and last well, then 'fashionedised' them with
           | different colours leaning into the newest model as a status
           | symbol.
           | 
           | But arguably Nokia did the same, at the time Nokia was a
           | decent phone even if they had no standards between models -
           | no one else did either. Blackberry found more consistency
           | then lent into the status symbol approach.
           | 
           | I suspect that there's probably a common pattern with brands
           | building a decent product, becoming renowned for that, then
           | becoming more fashion like to play up their new status.
           | Eventually someone else able focusing on the product features
           | over the name steals the market.
        
           | serial_dev wrote:
           | I'm not sure they are _that_ similar.
           | 
           | There were so many significantly different Nokia phones at
           | one point. I'm talking about after 3310, like 3220, 6600,
           | 7610, 3660, 7600, each design is unique.
           | 
           | Apple has like two models (small and larger) at a time, and
           | you can get them in a couple of different colors. The big
           | design revolution is that they add rose gold or purple or
           | whatever color each year so that the few people who care
           | about showing off their latest model can do so.
        
             | dghlsakjg wrote:
             | Apple has 8 different phones you can buy right now counting
             | all the max/plus models (SE, 13, 14, 15, 15 pro). If you
             | add in the storage differences it is 24 unique circuit
             | boards/phone internals, and colors bring it to over 100
             | different unique products.
             | 
             | From an inventory and logistics perspective, that's
             | actually pretty wild!
        
               | agumonkey wrote:
               | Maybe it's a matter of doing things in order ? Nokia had
               | no strong image, they were well established but not like
               | Apple, and also iPhones are flagships with a lot of
               | advanced capabilities.. nokia lineups at the time were
               | very much mainstream/average (the notion of advanced
               | device was also limited at the time).
               | 
               | When you're on top of the industry, you may have a shot
               | at selling lifestyle.
        
               | nwiswell wrote:
               | > SE, 13, 14, 15, 15 pro
               | 
               | This more analogous to different model years of a car,
               | rather than entirely different car models.
               | 
               | The customer immediately and intuitively understands 14
               | is better than 13, 15 is better than 14, etc.
               | 
               | The main thing clear to me is that the "mental flow
               | chart" involved in selecting an Apple phone is much, much
               | clearer than it would be for selecting a Nokia.
        
               | TulliusCicero wrote:
               | Yeah, but they only release like 4 or so new models a
               | year, excluding storage/color differences, which are
               | relatively trivial, despite making many billions of
               | dollars.
               | 
               | Apple made almost $200B from iPhone in 2023, for example;
               | per model, even including the older ones, that's an
               | insane revenue per model. Not sure I can think of any
               | other product at that level.
        
           | theshrike79 wrote:
           | Nokias problem was exactly what OP described. The whole
           | company didn't talk to each other.
           | 
           | Software did their own thing, design their own and the poor
           | industrial designers tried to keep up.
           | 
           | Apple's secret sauce was proper vertical and horizontal
           | integration so that every design feature was also supported
           | by software.
           | 
           | Sauce: Worked at Nokia in the "let's release 200 phones a
           | year" -times.
        
           | usrusr wrote:
           | Any other company, if they had the iPhone, would have failed
           | selling it in numbers. Because only at Apple it was preceded
           | by the iPod that set a unique precedent in how much more
           | expensive than all competitors a device could be. And that
           | shift in price perception was deeply connected to the brand.
           | It's easy to forget just how much more expensive the iPhone
           | was than other phones that reached a meaningfully wide
           | audience (or would have, in absence of the iPhone).
           | 
           | Not indulging in the fancy moodboard stuff wouldn't have
           | helped Nokia the tiniest bit.
           | 
           | (edit: reply might have better fit GP directly)
        
         | helsinkiandrew wrote:
         | Was this the different coloured cases campaign? - I remember it
         | being a little before 2003, but I was working at a company
         | doing work where we had frequent contact with Nokia product
         | managers talking about shipping a news/financial data HDML/WAP
         | app, they didn't partner with us eventually because they needed
         | to concentrate on delivering different coloured removable back
         | case panels - both with the phone and after sale extra packs,
         | so teenagers could choose their phone style.
         | 
         | Quite a humbling experience
        
         | MrBuddyCasino wrote:
         | Yes this I think is the core issue: while Nokia phones were all
         | a bit different, they were different in superficial and
         | frankly, low-effort ways.
         | 
         | Form that did not follow function, phones that looked liked
         | some flashy "original-but-not-really-original" design study
         | straight out of a bachelor's Product Design class.
         | 
         | They could never have invented the iPhone, even if they were
         | organised differently. The culture just wasn't there. The
         | herculean drive to simplify, beautify and improve and NOT
         | ACCEPT HALF-BAKED CRAP that propels Apple is impossible to
         | replicate if it is not part of your DNA and vigorously enforced
         | from the very top.
         | 
         | Nokia wanted to "segment markets", Apple wanted to build the
         | perfect phone.
        
           | pavlov wrote:
           | That's basically it. Instead of the perfect phone, most of
           | Nokia wanted to build the phone that makes you want to buy
           | another phone soon.
           | 
           | I made them a cappuccino-themed pinball game. The underlying
           | idea was that when the customer is bored with the autumn
           | colors and fabric edges and whatever, they're buying the next
           | Nokia for the new experience.
           | 
           | Apple made a phone whose physical form was adaptable to any
           | software experience. They didn't need to put in a cappuccino
           | pinball on the device because users could get that, and a
           | million other experiences, from the app store, and mold their
           | own experience.
           | 
           | Some parts of Nokia understood this -- Symbian was actually a
           | capable smartphone OS under the clunky UI -- but the company
           | DNA kept thinking of smartphones as just another feature
           | column for the plastic fantastic market segment games.
        
             | killerstorm wrote:
             | Symbian forced people to code in a weird dialect of C++: no
             | exceptions, no RAII, custom stdlib. It didn't have analogs
             | of std::string and std::vector, grow-able containers were
             | considered too complex.
        
               | usr1106 wrote:
               | When Symbian, then called EPOC32, was developed there was
               | no C++ standard library and no compiler that could handle
               | exceptions without severe problems. So they had macro
               | kludges.
               | 
               | They were so unintuitive that some 75% of their coders
               | could not handle strings without severe errors. It did
               | not help that they hired coders directly out of the
               | university (many without a degree yet) and every good
               | coder was promoted to management tasks.
        
             | epx wrote:
             | Symbian was terrible. Working with it was worse than mining
             | asbestos.
        
             | theshrike79 wrote:
             | I had a crash course on Symbian at school by a Nokia
             | engineer. Decided to do my all not to have to work with
             | that POS ever. I succeeded.
             | 
             | I know first hand multiple people (some of them my
             | classmates) who decided otherwise and either burned out or
             | quit. The ecosystem was just _horrible_ from the start. The
             | amount of different phone form factors didn't help in the
             | least.
        
           | Nition wrote:
           | > They could never have invented the iPhone
           | 
           | I would like to mention here though that Apple eventually
           | introduced a fair amount of things that Nokia did first with
           | the Nokia N9 (especially once they went buttonless with the
           | iPhone X). Once Nokia had Apple's example to work from, they
           | actually kind of leapt ahead of them for a brief moment, then
           | immediately gave up.
        
             | Andrex wrote:
             | That's kinda the problem though: the N9 was a drop in the
             | Nokia bucket, so no one noticed.
             | 
             | The iPhone X's big splash is easily explained.
        
             | dghlsakjg wrote:
             | I had a buddy with a Nokia Lumia Windows phone. The
             | hardware and OS was on par or better than the most of the
             | contemporary phones, but it suffered from a lack of third
             | party apps. The Lumia was a pretty kickass phone stuck in a
             | dead ecosystem.
        
         | 24t wrote:
         | I remember playing that! It would have been on a Nokia 6300
         | though, I wasn't very adventurous with phone colours
        
         | beretguy wrote:
         | Do you still have that game? Can you publish it somewhere
         | (internet archive?) and gives us link?
        
         | robocat wrote:
         | > The actual phone's usability and software were a complete
         | afterthought.
         | 
         | Yet it seems that Nokia phones were loved for their UI. Keypad
         | UIs are hard to create - and competitors certainly had some
         | toxically useless UIs.
         | 
         | Somebody at Nokia got something right somewhere along the way?
         | Maybe the engineers? After all presumably the engineers were
         | eating their dogfood.
        
           | indymike wrote:
           | > Yet it seems that Nokia phones were loved for their UI.
           | Keypad UIs are hard to create - and competitors certainly had
           | some toxically useless UIs.
           | 
           | Yes, for making calls, texting, taking pictures and changing
           | settings, Nokia phones were really nice. The whole games
           | (Java) and apps (WAP) side wasn't the greatest. To be fair,
           | no one had a decent game and app experience until the iPhone
           | and G1 (Android) hit.
        
             | monknomo wrote:
             | snake was fine
        
           | magnuspaaske wrote:
           | It might have helped that the Nordics were pretty advanced
           | with developing mobile networks and mobile network
           | technology. There was also SonyEricson in the region and it
           | kind of makes sense that companies making network technology
           | would also make handsets in the early innings and only later
           | would people realise those are actually two different
           | skillsets and market and need different companies.
        
           | Analemma_ wrote:
           | > Yet it seems that Nokia phones were loved for their UI.
           | 
           | I think you're suffering from a kind of observation bias
           | specific to forums like HN, which have a disproportionate
           | number of people with a chip on their shoulder about defunct
           | tech products and companies. The people who _liked_ Nokia 's
           | UI are loud and visible about it, especially when it lets
           | them gripe about Microsoft/Apple/whatever, while the people
           | who didn't like it don't feel the need to talk about it.
        
             | laurencerowe wrote:
             | As I remember it, it was the classic Nokia UI that was
             | loved in comparison to the plethora of awkward intermediate
             | UIs that were attempted by Nokia and others until
             | iPhone/Android emerged. It really did feel like phones were
             | getting worse for a few years for negligible benefits.
        
             | robocat wrote:
             | You're hallucinating a narrative about me based on your
             | stereotypes. I think we all can identify people with
             | Stockholm syndrome love, arising from their past technology
             | abusers.
             | 
             | You could be generically correct. However I never bought a
             | Nokia and I haven't used one much. I am not a Nokia
             | apologist.
             | 
             | I lived through the period, and I'm commenting on what I
             | saw at the time. Sometimes there are fans of a product or
             | brand for good reasons.
             | 
             | Perhaps one of Nokia's major skills was familiarity between
             | their models - especially for keeping the same menu
             | structure and keyboard shortcuts. Familiarity is a powerful
             | force. Oh, and they reliably worked - a definite plus!
             | 
             | I did own mobiles from other manufacturers and I have the
             | scars from dealing with their (edit) painful UIs (Sony,
             | Kyocera*, Motorola, Dell). A keypad and small screen (or
             | worse a one-line numeric display) create some difficult
             | constraints.
             | 
             | Cordless and Voip phones proudly continued the tradition of
             | crappy handset UIs well into the age of iPhone.
             | 
             | * I loved my Kyocera Palm Pilot phone - there was even a
             | LISP App that you could program a simple UI in -magic!
             | Although my first love was an Atari Portfolio DOS handheld
             | (not a phone):
             | https://en.m.wikipedia.org/wiki/Atari_Portfolio
        
           | treflop wrote:
           | You're both right. Nokia nailed it.
           | 
           | But then someone else invented the steam engine. Hard to go
           | back to horses.
        
           | neuralRiot wrote:
           | We are seeing the history backwards, from present day ro past
           | but remember that cellphones were phones with other computing
           | purposes added, not personal computers with phone
           | capabilities as they are today.
        
           | zokier wrote:
           | Sure, the classic UI in 3310 etc ("Series 20") was great, and
           | even "Series 30" was okay. But Series 40 and especially
           | Series 60 were distinctly less well received.
        
           | hodgesrm wrote:
           | I loved my Nokia function phone firstly because it was
           | indestructible. A Jeep Cherokee ran it over after it fell
           | through a hole in my bicycle shirt one day. Big scratches on
           | the back of the case but it still worked.
           | 
           | Secondly that Nokia model was just a nice piece of hardware
           | that was easy to use without unnecessary complexity. Plus if
           | you turned off the ringer it would buzz and hop around on the
           | table like a small but enraged weasel. It was hard not to
           | feel affection for it.
           | 
           | Edit: typo
        
           | notatoad wrote:
           | some portion of nokia definitely did care about technology,
           | form factors, usability, and all the other things that made
           | phones a tech product. their continual wild experiments prove
           | that.
           | 
           | but they also had their normal phones with broad appeal, and
           | could make a good business out of mood-board variants of
           | them. if they _didn 't_ make a business out of selling the
           | 3310 in the current season's fashionable colours, they'd have
           | been doing something wrong.
        
         | Y-bar wrote:
         | > Those were to be plugged in eventually by lowly engineers
         | somewhere along the line, using whatever hardware and software
         | combination would happen to fit the bill of materials for this
         | lifestyle object.
         | 
         | At an industrial design conference in Gothenburg (spring 2005
         | iirc) I met a senior designer from Nokia around that time, he
         | had a doctorates in ergonomics and interaction design. He
         | lamented that he was not allowed to so any user interface work,
         | only do the aesthetics. Management from up far had decided that
         | design was only about what it looked like, form was not allowed
         | to work with function.
        
         | pclmulqdq wrote:
         | The irony is that Apple today acts kind of like a fashion
         | brand. Nokia was a fashion brand without a clear vision,
         | though.
        
       | kwhitefoot wrote:
       | > Nokia Made Too Many Phones
       | 
       | Too many for what? Would you really want the history of mobile
       | phones to be merely the antiseptic aesthetic and walled garden of
       | the iPhone? Why do you think people are buying folding phones,
       | flip phones, phones with screens on the front and the back.
       | 
       | So they ultimately failed, so what? The vast majority of
       | companies of all sizes fail after some time.
        
       | thriftwy wrote:
       | Nokia could not stick with a single platform, once their heirloom
       | Symbian became inadequate they caved. Like the absolute majority
       | of corporations, they did not understand platforms. Platforms
       | require decade-long thinking, instead of "Q4 this year".
       | 
       | N900 with its Maemo was pretty good phone. Too bad Nokia could
       | not develop on the success. Then they have MeeGo and then the
       | disastrous Windows Phone. MS had the same problem with Windows
       | Mobile - Windows Phone 7 - Windows Phone 8.
       | 
       | 15 years later, the Debian + Firefox + APT platform on which N900
       | was based is still alive and requires surprisingly few
       | maintenance. If they went with it they will have a solid, hassle-
       | free platform which could compete with early Android, especially
       | as they could easily make it run Android apps as well.
        
       | blackoil wrote:
       | It is easy to find such reasons now that Nokia has failed. But
       | they ruled for a decade in part because of too many phones. They
       | had phone at each budget range and demographic.
       | 
       | What they missed was a move from hardware centric world to
       | software centic. The attempts with Linux etc were too little too
       | late.
        
         | hasmanean wrote:
         | HW is hw and sw is SW...and never the twain shall meet.
         | 
         | Hardware problems are low dimensional ones..."optimize this
         | variable (usually clock speed), make this block functionally
         | correct."
         | 
         | Software problems are high dimensional ones, especially the
         | problem of designing an API the community will adopt. "What set
         | of functions can I provide that will do X...and a subset of
         | X...and a potential superset of X, on hardware generation H and
         | H+1 and so on...all while taking security and OS privilege
         | levels into account..." Oh and we must bow to aesthetics and
         | programmer fashion as well as getting stuff into their hands as
         | fast as possible...plus tools and documentation...plus
         | outcompete everybody else in the world trying to steal the same
         | devs as us.
         | 
         | Sw is what it is because it has so many degrees of freedom.
        
         | twelvechairs wrote:
         | Yes - iphone came out 2007 and Nokia was still the leading
         | mobile phone company by sales in 2010, and Symbian had the
         | largest OS share to 2012.
         | 
         | In my view it was really the two big OS decisions they made -
         | first in 2010 they ditched Symbian to focus on 'Meego' (a
         | partnership with Intel) then in 2012 they ditched all of that
         | for Windows Phone.
         | 
         | Through those 2 years they moved outright owning the globally
         | most popular OS to being the secondary manufacturer for the
         | third best supported OS. And not trusted by users to provide
         | any continuity.
        
           | roneythomas6 wrote:
           | Android overtook Symbian globally in early 2011. In major
           | markets Android overtook Symbian sometime in late 2009-2010.
        
         | neom wrote:
         | This is exactly right imo. I was a teen during peak Nokia, and
         | I always thought it was very clever how they had a phone for
         | everyone, and more importantly, they really signaled to the
         | consumer via features and marketing. I was in the UK and there
         | was a time for a couple of years when all we talked about was
         | football and Nokia models, we all had phones, some of us had
         | TWO phones because we inherited an old business device from a
         | parent etc. It was a super fun time from what I recall!
        
           | HeckFeck wrote:
           | The closest competitor to Nokias during 2007-2009 I recall
           | was the Sony Ericssons, especially the walkman phones or the
           | slider phones. At least if you were like me and always had to
           | have something different.
           | 
           | I still wish I'd kept my W910i. Unreliable software that
           | would reboot randomly, but a surprisingly sturdy piece of kit
           | that survived many drops and skids. And it was the best
           | camera I had for a while, delivering a wonderful 2MP.
        
             | neom wrote:
             | That's right, I forgot about Sony Ericsson but you're
             | correct, very much less common among my friend group, I
             | only recall older people having them...Was Sony Ericsson
             | considered a more premium device?
        
               | HeckFeck wrote:
               | That's interesting, I mostly remember old folks sticking
               | to flip phones. The SEs were all that could be found
               | among my peers. We would've been in our mid teens at the
               | time.
               | 
               | Then they were supplanted by early non-Android Samsung
               | phones with the bad touchscreens, then by 2012 everyone
               | had either an iPhone or Android.
               | 
               | It was only the space of a few years but seemed much
               | longer back then!
        
               | neom wrote:
               | Where in the world were you located at that time? We'd be
               | around the same age I think, I was in Scotland and bought
               | everything from Argos.
        
       | thih9 wrote:
       | A different POV, I'm bored of today's uniform, do-it-all
       | smartphones and I enjoy using limited-purpose ergonomic devices
       | with character. I often carry a dedicated camera, an e-ink
       | reader, or a handheld console. I liked the colorful iPhone 5C, or
       | smartphones with hardware keyboard - I miss this sometimes.
        
       | wouldbecouldbe wrote:
       | Too little respect for Nokia in this article.
       | 
       | Their legacy for ever will be the unbreakable and no need to
       | charge phone.
        
       | enqk wrote:
       | Nokia never cared about input latency enough, their phones were
       | dogs to operate..
        
       | helsinkiandrew wrote:
       | > Nokia Made Too Many Phones
       | 
       | Perhaps compared with today, but these weren't complex smart
       | phones marketed globally.
       | 
       | Global network technology wasn't as homogenous as now. Phones
       | were usually sold by the phone networks who had specific
       | requirements - technical and marketing. Different phones were
       | also used to price phones differently around the world - from
       | rural Africa to the rich west.
        
         | nottorp wrote:
         | > these weren't complex smart phones marketed globally
         | 
         | Yeah, they had like 4 "established" operating systems and on
         | top of that some experimental OSes that only came out on a
         | model or two and changed every year.
         | 
         | Can't make a smart platform with apps when you have 7 current
         | platforms.
        
       | ssivark wrote:
       | I'm very suspicious of some post-hoc generalization that rhymes a
       | little too conveniently with modern fads.
       | 
       | Nokia made great phones during the mid/late 2000s. The N9 was a
       | piece of beauty that continued to have a more cohesive and
       | thought out experience than Android (and even iOS, in some ways)
       | well into the mid 2010s. It was simply a joy to use.
       | 
       | Why Nokia then fell apart might have a little something to do
       | with Stephen Elop and Microsoft, I suspect.
        
         | roneythomas6 wrote:
         | By the time Nokia N9 came out Android was the dominant
         | smartphone OS. Nokia even cancelled releasing N9 in select
         | markets due to this. Not to mention the api's were severely
         | lacking compared to Android. Maybe if they released it in
         | 2008-2009, there might have been a chance. So the choice was
         | either to go Android or Windows and Microsoft paid them
         | 1billion to be stay Windows Phone exclusive.
        
         | parl_match wrote:
         | The N9 was too little, too late. Microsoft didn't destroy
         | Nokia, they failed to rescue it. I think maybe the only company
         | that could have saved Nokia was Google, and they weren't about
         | to compete with their huge network of Android VARs.
         | 
         | Why Nokia fell apart is because they didn't take the iPhone or
         | Android seriously, repeatedly would say things like "nobody is
         | going to spend $400 on a phone after subsidy", and had
         | tremendous infighting over Symbian, MeeGo, and Windows - tons
         | of engineers and management absolutely didn't want to learn the
         | new thing.
         | 
         | And then, Microsoft, not wanting to pour billions of dollars
         | into what was already becoming a bitter duopoly fight, gave up.
         | 
         | I have an N9 and an labeled windows phone dev kit from post-
         | nokia on my shelf, both devices I used for a year+. They were
         | fantastic.
        
       | benrutter wrote:
       | > Not only the variety of devices was creating an incoherent user
       | experience, but it also made it almost impossible to create an
       | app market.
       | 
       | I'm not sure I agree with this take - it seems to be based on the
       | idea of comparing Nokia phones to something like the iPhone. But
       | at the time these phones were all made, the experience of using a
       | phone was:
       | 
       | - Answer or reject incoming calls with the "answer/decline"
       | button
       | 
       | - Read and send messages using the screen and keyboard
       | 
       | - That's basically it
       | 
       | Nokia created so many freaky looking phones, in part at least,
       | because they were _just phones_ , and the narrowness of their use
       | meant the novelty designs didn't have a seriously problematic
       | effect of their usablility. I don't see any evidence that they
       | (or anyone other than apple) even considered the possibility of
       | an "app ecosystem" - so criticising them for not making one
       | viable seems a little leftfield.
       | 
       | Take something like the iPhone - all of the sudden you're not
       | looking at a phone but instead a touch screen computer someone
       | can use for banking, messaging, browsing, shopping etc.
       | Supporting all those different use cases provides way more
       | contraints on Apple's design than Nokia ever needed to consider.
       | 
       | Which is a really long way of saying, Nokia phones where just a
       | different category of things to iPhones, and we shouldn't compare
       | them.
        
         | rcarmo wrote:
         | Actually, large telcos had a decently profitable business
         | setting up their own app stores and charging customers for game
         | and ringtone/wallpaper downloads. And most of the devices that
         | could actually do that properly were Nokias (MIDP was OK, but
         | Nokias outsold MIDP phones ringtone-wise for an order of
         | magnitude).
        
         | deltarholamda wrote:
         | >novelty designs didn't have a seriously problematic effect of
         | their usablility.
         | 
         | In my case, I got the weird Nokia (3650?) with the round,
         | rotary phone-layout of the numbers because it would reliably
         | sync contacts with my Mac at the time and could be used as a
         | cellular modem.
         | 
         | The novelty design was... not great. But the usability was
         | exactly what I needed.
        
       | rcarmo wrote:
       | Nokia was a formidable logistics machine. As a smartphone product
       | manager back in the 3G days, they never ceased to amaze me,
       | because they would ship logo and firmware variants of the same
       | device to different customers, at what I already knew to be a
       | fairly high factory customization cost.
       | 
       | They paid the price for part of that (the Symbian platform was
       | never really unified so much as it was shared to smithereens),
       | but they were notable in what they did.
        
       | lxgr wrote:
       | Arguably they failed more due to the phone they didn't make (in
       | time): One running Android.
        
       | usr1106 wrote:
       | That's not a convincing analysis.
       | 
       | It's disputable whether Nokia was a master in logistics, in
       | fashion/design or in RF-technology or all of them.
       | 
       | However, it's undisputed that they did not master software.
       | Management had no idea about software development, the tooling
       | was awkward. Well, and for OSes, Symbian was from another decade,
       | Linux too little, introduced too slowly because management
       | believed in Symbian being the cash cow.
       | 
       | It worked as long as phones were manufactured in their own
       | factories with high margins. Once manufacturing was outsourced to
       | low cost countries and software became more important, they were
       | lost.
       | 
       | Disclaimer: I was a software developer there for 10 years, but
       | understood to leave well before the bitter end.
        
       | tecleandor wrote:
       | Well, Samsung is making even more.
       | 
       | Although 10 years ago they said that 56 models a year were too
       | much [0], they still released ~52 in 2022 [1]
       | [0]: https://arstechnica.com/gadgets/2014/11/samsung-
       | decides-56-smartphones-a-year-is-too-many-will-cut-lineup-by-30/
       | [1]: https://thelec.net/news/articleView.html?idxno=3574
        
       | looping8 wrote:
       | The comparison to Apple is strange - Apple is literally only
       | serving one phone and that's their brand's stand-out thing.
       | Competitors like Xiaomi, Motorola, etc, all make different
       | models. Of course 57 models a year is too much but few other
       | companies make only one phone with minor variations. Nokia was
       | working in a market with fast changing technology and higher
       | number of competitors, they had to keep innovating and marketing
       | new stuff.
        
       | zubairq wrote:
       | I can confirm this as I worked at Nokia in the Helsinki head
       | office in 2006 and they made so many phones, which were not
       | tested properly and were just thrown out to different market
       | segments. It was obvious at the time that they had no passion or
       | craftsmanship for their products anymore (as a company, as there
       | were still some brilliant individuals)
        
         | hgomersall wrote:
         | It's interesting. I was exposed in a low level kind of way to
         | Nokia technology around 2002, working for a former subsidiary
         | of Nokia that had been sold. Then it seemed there was a legacy
         | of technical excellence - Nokia pcbs were instantly
         | recognisable for their neatness and having all the components
         | on one side. Did that get lost at some point or did I have a
         | flawed impression?
        
           | radomir_cernoch wrote:
           | I was only a user of Nokia 6150 and subsequent phones. Around
           | me, they were considered as technically perfect devices.
        
       | gumby wrote:
       | This reminds me of Dell (are they still around? :-) with a
       | million different indistinguishable SKUs. And when you went to
       | the web site you had to categorize yourself _by their criteria_
       | before you could even look at the offerings, which always made me
       | feel that I was going to be ripped off. How do I know if I am a
       | small business or medium business or whatever?
        
         | ryandrake wrote:
         | Such a silly pattern. I wonder how many people just bailed out
         | on Dell, at the very top of the sales funnel, just because
         | those stupid segmentation questions.
         | 
         | Customer: I have $1,000 burning a hole in my pocket and want to
         | buy your laptop right now!
         | 
         | Dell: Whoooa there, buddy, hold on. First tell me if you're a
         | Small Business so I know what site to send you to...
        
       | liendolucas wrote:
       | There is a very interesting documentary on Nokia on YouTube. I
       | can't remember if it was already suggested here on HN in a
       | previous thread. Here's the link:
       | 
       | https://m.youtube.com/watch?v=_1t15PNb468
        
       | gumby wrote:
       | Jobs made great lemonade out of Apple's slimmed down line in his
       | famous 2x2 matrix ({consumer,pro}x{desktop, portable}). Who cared
       | that they also had the mac mini that didn't fit in? Everybody
       | understood it (and it encouraged people to upsell themselves to
       | "pro").
        
       | spullara wrote:
       | It was crazy that you couldn't buy a phone with all the features.
       | Had to find that perfect combination of features for you.
        
       | benedictevans wrote:
       | Nokia thought that phones would be like cars. Most car companies
       | have dozens of models with different characteristics and prices,
       | and that's fine. Even BMW has 20(!) top-level model categories.
       | Nokia was selling devices all the way from high-end camera/phones
       | for $$$ right down to $10 (unsubsidised) with two week battery
       | life for emerging markets. I think you can argue that 50 was too
       | many, but 10 or 20 was reasonable and still is - plenty of
       | successful Android OEMs have ranges like that.
       | 
       | The real shift in phone design and in the range was that the
       | screen took over the whole front of the device. That meant there
       | was much less scope for different shapes and form-factors, and
       | since you were no longer using most of the front for casing and
       | keys there was less to design anyway.
       | 
       | Meanwhile all the actual phones ran either Series 40, the classic
       | feature phone OS that won them half the entire market as 'easy to
       | use', or series 60, the smartphone OS, that was an actual
       | platform but problematic (and fragmented) in lots of ways.
        
         | earnesti wrote:
         | Personally, I think Nokia didn't really think anything. The
         | management was just incompetent and they didn't have any real
         | strategy. They had 100 teams of engineers each doing their own
         | phone model, and were just too lazy to fire unnecessary teams
         | and focus. Somewhere deep down they knew, that it is stupid way
         | to do things. However the money kept flowing in, so who cares.
        
           | tonyhart7 wrote:
           | I think its fine, the problem is they are too late to use
           | Android OS which is favour their own OS like Symbian or
           | whatever their PDA use at the time
           | 
           | if only they can copy iphone fast enough they would be a
           | "samsung" what is today
        
       | DanAtC wrote:
       | I had never heard of Vertu. They still exist today in some form,
       | hawking some _real_ pricey crap: https://vertu.com/
       | 
       | Looking at the Nokia-era models, none of them support LTE so
       | they're basically worthless these days. People are still trying
       | to sell them on eBay for 100s, though. What a waste.
        
       | kevsim wrote:
       | As a fresh-out-of-university engineer in the earlier 2000s, I had
       | a ton of fun working at Nokia and the sheer number of devices was
       | actually part of that. It was a blast having a stack of all of
       | the weird and whacky devices on your desk at any time. I remember
       | visiting some sort of internal museum in Finland at some point
       | where you could basically see all of the devices they'd ever
       | made. Mind blowing.
       | 
       | Of course getting to the software we were working on to actually
       | run on the things was a different matter...
        
       | ijhuygft776 wrote:
       | All large phone companies make too many phones from the consumer
       | point of view (consumers just don't know it apparently)... It's
       | just a marketing strategy.
        
       | LeoPanthera wrote:
       | A company makes one successful product and never moves on: Should
       | have made more products.
       | 
       | A company makes lots of different types of product, constantly
       | iterating and experimenting with wild ideas: Should have made
       | fewer products.
       | 
       | You can't win, I guess.
        
       | grishka wrote:
       | Yes, Nokia made too many phones, and that was not a bad thing.
       | Other phone manufacturers made some wild concept models too,
       | sometimes. Phone design in general was _much_ more diverse in the
       | 00s. I actually enjoyed flipping through phone catalogs and
       | reading reviews.
       | 
       | Compare that to today, when every single phone out there is an
       | awkwardly huge glass slab with minor design variations on the
       | back side.
       | 
       | > it also made it almost impossible to create an app market.
       | 
       | All those Nokia phones form two categories in terms of the
       | software they ran: the firmware that was basically the same
       | across all Nokia non-smart phones (S40 it was called IIRC?), and
       | Symbian. Both were capable of running J2ME apps, and Symbian also
       | supported native ones.
        
       | fuzzy2 wrote:
       | Maybe! But here's another take: everyone else makes too few
       | phones, nowadays. Exactly one, that is. Well, maybe two, if you
       | count folding phones. After Palm and then HP failed with webOS,
       | it's now all the same.
       | 
       | How come this is the future? It's freaking boring.
        
         | simonh wrote:
         | The phone should be boring and consistent. It's just a platform
         | for the software. That's what should be interesting.
        
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