[HN Gopher] 100% User-Supported
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       100% User-Supported
        
       Author : surprisetalk
       Score  : 114 points
       Date   : 2024-02-11 16:56 UTC (6 hours ago)
        
 (HTM) web link (stephango.com)
 (TXT) w3m dump (stephango.com)
        
       | gavinhoward wrote:
       | I have heard of Obsidian before; is it some kind of
       | documentation/notes thing?
       | 
       | The stuff in the blog post sound great, so as long as the code is
       | open and modifiable by users, I might take a look.
        
         | Macha wrote:
         | It's a markdown based notes app. They do have Obsidian Publish
         | which is a static site publishing/hosting tool from the notes
         | that you could use for docs, but honestly I'd suggest something
         | more explicitly designed for multi user for a documentation use
         | case.
        
         | mateusz_ wrote:
         | Yep, like Notion. The main difference is that it stores all the
         | data in text files on your drive/repo
        
         | Yujf wrote:
         | It is not open source. But because you are just editing
         | markdown, you should not get locked in (however it does have
         | some features and plugins that will not work anywhere else...)
        
           | input_sh wrote:
           | Even when they step away from Markdown, like for example the
           | canvas feature (https://obsidian.md/canvas), they make sure
           | to build it on top of JSON files instead of inventing a more
           | proprietary format.
           | 
           | Does any of the competition use it? Not that I'm aware of. If
           | Obsidian disappeared tomorrow, could anyone reasonably
           | replicate it? Yes.
           | 
           | If you don't want to pay for sync, you have other options. If
           | you want to publish your notes, you have other options.
           | Technically you need a subscription to use it for commercial
           | purposes, but they have no way of enforcing that, plus
           | there's a carve out for freelancers and for those like me
           | working for NGOs.
           | 
           | The point I'm trying to make is that not only are they user-
           | funded, but all of their revenue comes from the most optional
           | subscriptions you're gonna find in a for-profit product.
        
         | hammond wrote:
         | You might like Joplin or Logseq, which are open source.
         | 
         | I hope one day the folks at Obsidian will make it FOSS. I don't
         | think it will negatively affect them at all.
        
       | kfk wrote:
       | I find the "principled software" part a bit hard to believe,
       | considering bootstrapped companies change owners too, but the
       | editing files part is interesting. In tina cms [1] they have
       | "visual editing", which is the concept of editing stuff visually
       | but pushing boring markdown/text files to github. Visual editing
       | is an interesting way to avoid vendor lock-in but still provide a
       | UI based way of doing things with text files.
       | 
       | [1] https://tina.io/docs/contextual-editing/overview/
        
         | lazyasciiart wrote:
         | This is usually called WYSIWYG editing -
         | https://blog.hubspot.com/website/wysiwyg-markdown-editor
        
       | marban wrote:
       | Everyone has a price.
        
       | adhamsalama wrote:
       | Would be nicer if it was open source, like SiYuan Note.
        
       | inferense wrote:
       | the premise of this article is false. acreom [1] is VC backed,
       | and doesn't implement any of the mentioned practices. No price
       | subsidising (quite the opposite), no pressure to create lock-in
       | or monetize user data etc. There's nothing wrong with being VC
       | backed given the expectations between investors, the team and
       | users are aligned.
       | 
       | [1] https://acreom.com/
        
         | kaoD wrote:
         | > acreom is VC backed, and doesn't implement any of the
         | mentioned practices
         | 
         | ...yet.
         | 
         | In typical VC fashion it will totally respect the user forever
         | (wink, wink) until they want to actually cash out.
         | 
         | PS: would've been a nice touch if you disclosed acreom is
         | yours.
        
           | inferense wrote:
           | you're right, disclaimer: I am the founder
           | 
           | not unless these values are provided by technical decisions
           | over policies or promises.
           | 
           | in acreom's case, you own the software as well as your data
           | and there's not much we can do about it since we built it
           | that way (local-first, offline with optional sync, e2ee,
           | markdown without any acreom specific formatting)
        
             | lmeyerov wrote:
             | Until the founder gets tired, replacement CEO gets hired,
             | and with VC board encouragement, sells to PE or BigCo who
             | switches the defaults 18mo later. Users get the choice of
             | dead, CVE-riddled software or following the company's
             | structure.
             | 
             | Conversely, with a less misaligned board & company
             | structure, a friendly hire (e.g., internal) can take over
             | and the board stays aligned. Ex: Mozilla. Protecting this
             | is super hard... OpenAI has been quite a lesson in how fast
             | things can change even with supposed governance structures:
             | 100% reversal to closed code/weights/algorithms/data,
             | $-first, & pro-military
        
           | borski wrote:
           | Being bootstrapped doesn't somehow absolve founders of that.
           | It's a false sense of security.
           | 
           | VC-backed companies eventually exit, yes, but bootstrapped
           | companies often just... die.
           | 
           | And, plenty of VC-backed companies do not commit the cardinal
           | sins described in this article; lock-in, anti-user practices,
           | and so on. I ran a VC-backed cybersecurity company for nearly
           | 10 years, and we never engaged in any bad-for-the-user
           | chicanery, and our VCs never pushed us to.
           | 
           | This is an article to promote Obsidian (which is fine, and I
           | have on my list to try) but on very shaky ground. Being
           | bootstrapped, in and of itself, does not somehow imply
           | Obsidian will be around longer or less crappy to their users.
           | 
           | It's entirely about the founders and what they prioritize;
           | not how they got their funding.
        
             | ghufran_syed wrote:
             | but I think the point is that by being "100% user
             | supported", the way to get rich is by getting more paying
             | users by "making things people want" vs optimising a metric
             | like "growth" in order to temporarily fool the next
             | investor into overpaying at IPO or acquisition.
        
               | wmf wrote:
               | Sadly it's common to make things (not enough) people want
               | and still run out of money.
        
       | bearjaws wrote:
       | If Obsidian went VC or public it would be enshittified in 5 years
       | or less.
        
         | Lariscus wrote:
         | There is no guarantee that they wont do any of that in two
         | weeks and since it is closed source you are basically forced to
         | accept the enshittification or have to switch to another
         | product. This is the reason I haven't tried Obsidian yet. I
         | will never use another closed source note taking app again.
        
           | kepano wrote:
           | For portability and durability of your data I find that "File
           | over app"[1] is more important than open source. These are
           | all separate vectors:
           | 
           | - VC vs user-supported
           | 
           | - Files vs databases
           | 
           | - Open formats vs proprietary formats
           | 
           | - Open source vs closed source
           | 
           | - Extensible vs non-extensible
           | 
           | - Private vs privacy-invasive
           | 
           | An open source app can still be VC-backed, store its data in
           | a proprietary format, have terrible APIs, and include
           | telemetry.
           | 
           | 1: https://stephango.com/file-over-app
        
             | Lariscus wrote:
             | Good point, I want both. The app should use files and be
             | open source.
        
           | sircastor wrote:
           | It's interesting to me that a competitive open source
           | platform hasn't really shown up. I know it's all markdown,
           | but given that it's closed source. Open source people love to
           | make competitive open platforms.
        
             | dtkav wrote:
             | I am a huge proponent of open source software, but there's
             | something to be said for building a sustainable lean
             | business that can employ a handful of talented folks to
             | work on continuously improving the product full time. It's
             | hard to compete with that.
        
           | lynndotpy wrote:
           | I feel similarly, but this is specifically why I chose
           | Obsidian, I've been a big Markdown/LaTeX user for years, and
           | I jumped from vim to StackEdit to my own Nextcloud instance,
           | and I've happily settled on Obsidian for the past 1.5 years.
           | 
           | In each instance, my notes were pure Markdown files backed by
           | a simple file system. I was able to bring my hoard of
           | Markdown notes with me.
           | 
           | As a bonus, I think there are a lot of technical Obsidian
           | users who are ready to jump ship at the slightest whiff of
           | shit. If Obsidian were ever bought out, I'd expect the Logseq
           | contribution graph to go hockeystick shaped.
        
       | loughnane wrote:
       | I'd like to see some counterpoints. Which startups have been
       | around for 15 years, took a bunch of VC money, but are as good to
       | their users now as they've ever been?
       | 
       | It's got to be a short list.
        
         | meibo wrote:
         | Opposed to that, the list of VC-funded software I'm using and
         | enjoying now, which is nonetheless bound to or already on the
         | way to turning into piles of garbage and wasted potential, is
         | pretty long and it took me not even a minute to put it
         | together.
         | 
         | The ones I care about mostly don't even try to take my money in
         | any reasonable way.
        
           | loughnane wrote:
           | I've felt that way in the past. Been productive with VC-
           | backed software and couldn't imagine using anything else.
           | 
           | Over the years though the case against it gets stronger and
           | stronger. Evernote, Google reader, quora, and picasa are a
           | few off the top of my head that I spent a lot of time with
           | only for it to be abandoned or mutate into something
           | unrecognizable.
           | 
           | The frequency and switching cost of services falling is high
           | enough that now I see it is rational to only work with tools
           | that have a clear part if the product ceases to exist.
           | 
           | Even when new things come out (eg chatGPT), I'm immediately
           | looking for a more long-lasting alternative.
        
         | kristopolous wrote:
         | duolingo? Maybe airbnb?
         | 
         | That's all I've got.
        
       | mattgreenrocks wrote:
       | > Principled people have always been able to make principled
       | software. The difference is that now you need far less money and
       | far fewer employees to reach far more customers.
       | 
       | Absolutely. The idea that you need even tens of engineers to make
       | a great product is ridiculous. Scope the product well and know
       | what you're building. Hire generalists and use boring tech.
       | Profit.
        
         | mperham wrote:
         | Can confirm.
        
       | lmeyerov wrote:
       | + this
       | 
       | It was super painful transition for Graphistry. Certainly as a
       | founder responsible for payroll and having only so many hours in
       | a day. Likewise, as business where people in serious gov,
       | enterprise, etc teams are making mission bets on our team, it is
       | both enabling & stress-relieving to know that we can prioritize
       | listening to our customers more than what we think the next
       | funding round's VCs need to hear. It's been night & day launching
       | our new genAI analytics tool louie.ai: this time around, we've
       | gotten to work entirely based on customer design partner feedback
       | & revenue, vs next round VC funding pressure. Still major
       | pressure given who our customers are etc, but of the positive
       | kind.
       | 
       | We haven't taken further fundraising off the table. Importantly,
       | this time around, if/when we do an A, it can now be very much on
       | our terms, and in a way we feel won't unnecessarily jeapordize
       | our customers & team.
       | 
       | As always, context matters. If a company is making $500K in month
       | 3 because the founder is selling back to his old F500 buddies, or
       | it's an n-th time serial founder who VCs line up to burn $100M on
       | no questions asked, or it's yet another Cisco spin-out-and-in,
       | sure. Likewise, we've been figuring out sustainable growth, and
       | that changes a lot. But most pre/seed/A software startup
       | situations nowadays aren't these.
        
       | muhammadusman wrote:
       | I started paying for Obsidian last month, it was on my annual
       | cancel vs subscribe list [1], I've been happy using Obsidian for
       | almost a year now and paying for Sync was a nice way to enhance
       | my usage and support the team.
       | 
       | 1: https://blog.usmanity.com/cancel-vs-subscribe-2024/
        
       | julienreszka wrote:
       | Any idea why it's not open source tho?
        
       | mckn1ght wrote:
       | Really resonates with me, but it's also not the whole story. The
       | first company Steph cofounded was kickstarted. You have to have a
       | vc/crowd/self funded runway just to be able to attempt to get the
       | critical mass for 100% user supported software. It can take years
       | to build the product and customer base. Everyone has to eat. Not
       | everyone can do it nights and weekends while they have other
       | income, or hit the career jackpot and save it all up front.
       | Congrats to them though for living the dream!
        
         | kepano wrote:
         | I have explored just about every way to build and fund a
         | company, including the VC route. The 100% user-supported path
         | is by far the most fun (to me).
        
           | dtkav wrote:
           | You and the Obsidian team been a huge inspiration to me. I
           | love how the principles of File-over-app, user-funded, and
           | private-first can align your incentives not just with the
           | user, but with what feels soul nourishing to actually build.
           | 
           | It seems like there's an art to targeting a niche market
           | segment that VC funded companies won't be able to compete in
           | because the "gold vein" isn't large enough to support the
           | hypergrowth and expected returns. OTOH if you plan to keep
           | your team small then you can just set up shop and stay lean.
           | 
           | I've been building a product that integrates with Obsidian
           | (hopefully ready to share soon), and it has been the
           | highlight of my career to design and build software with
           | these principles and to not be worried about balancing
           | misaligned incentives.
           | 
           | Thanks for building a great product -- I'm super happy to
           | subscribe and support y'all. <3
        
       | mperham wrote:
       | One issue with bootstrapped startups is that after five years,
       | private equity buys the company and ruins it anyways.
       | 
       | Don't sell out to MBAs, they exist to enshittify businesses.
        
       | NetOpWibby wrote:
       | > If you have principles and enough patience
       | 
       | This is what I've been struggling with for the past few years but
       | recently, have come to the conclusion that success WILL come, I
       | just gotta be patient and keep making regular progress. Move slow
       | and create things.
        
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       (page generated 2024-02-11 23:00 UTC)