[HN Gopher] A new way to discover places with generative AI in Maps
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       A new way to discover places with generative AI in Maps
        
       Author : ChrisArchitect
       Score  : 27 points
       Date   : 2024-02-01 18:47 UTC (4 hours ago)
        
 (HTM) web link (blog.google)
 (TXT) w3m dump (blog.google)
        
       | hightrix wrote:
       | This sounds like a feature that could be really nice, being able
       | to search for something in a new city where you have no frame of
       | reference on what to search for and getting good results sounds
       | really nice!
       | 
       | That said, I expect the worst from this update. My expectation is
       | that it will serve recommendations based on AdWords or other
       | advertising tech. And this will then transform Google Maps into
       | even worse of a product that will be even more covered in ads
       | than it already is.
       | 
       | I hope this beats my expectations, but I'm not optimistic.
        
         | JohnFen wrote:
         | I think every major update to Google maps in the last decade or
         | so has made it worse. I expect no different with this one.
        
           | gretch wrote:
           | I think you vastly underestimate how much baseline experience
           | has improved on the internet in the last 10 years.
           | 
           | Here's a talk that google gave on improvements happening in
           | Maps 10 years ago:
           | https://youtu.be/HrLyZ24UcRE?si=t0J0FToLO5fBsdA7
           | 
           | It feels like when people say "they used to make cars better
           | in the 1950s; now those were REAL cars"
        
             | JohnFen wrote:
             | > I think you vastly underestimate how much baseline
             | experience has improved on the internet in the last 10
             | years.
             | 
             | I honestly don't think it's that at all. It's that google
             | maps has gotten worse at addressing my particular use case.
        
               | gretch wrote:
               | Well do you want to tell use about your use case at all
               | or do you just want to be mysterious and indignant?
        
               | JohnFen wrote:
               | I explained in a different comment, and I'm very, very
               | far from indignant about any of this. You seem to be
               | taking offense, and I don't know why.
        
               | gretch wrote:
               | Because your original comment is very low quality
               | 
               | >I think every major update to Google maps in the last
               | decade or so has made it worse. I expect no different
               | with this one.
               | 
               | I just hold our community to higher standards.
               | 
               | You know offline maps came out in 2015? Because I suppose
               | that wasn't in your rubric for what's good and not.
        
           | aniforprez wrote:
           | Decade? I disagree. A lot of the changes to highlight places
           | with more commercial activity to give a high level overview
           | of places to visit, the reviews and ratings system, the
           | highlighting of landmarks, transit directions with live
           | train/bus updates, local guides and so on were immensely
           | helpful features that make trip planning these days so much
           | easier and I think most of these were post 2014 and they made
           | substantial and positive changes during 2014 to 2019 at least
           | 
           | I'd agree in the last 4-5 years the changes have been worse.
           | Post-COVID they seem to have focused on making a lot of
           | negative changes by stuffing it with too many ads, worse
           | color schemes and a lot of "features" that are half baked to
           | try and capture users and send them to paying businesses on
           | the platform
        
             | JohnFen wrote:
             | > A lot of the changes to highlight places with more
             | commercial activity to give a high level overview of places
             | to visit, the reviews and ratings system, the highlighting
             | of landmarks, transit directions with live train/bus
             | updates, local guides and so on
             | 
             | Interestingly, that list is mostly what I had in mind when
             | I said that maps was getting worse.
             | 
             | I suppose that it entirely depends on what you want out of
             | a map application. For me, all that stuff just gets in my
             | way. That you think those things are great tells me that
             | maps is no longer aiming to solve the problems that I want
             | solved, and is addressing other problems instead.
             | 
             | That's not saying Google Maps is bad or wrong, just that
             | it's a different product now, and one that isn't going to
             | provide what I want.
             | 
             | So I should just pipe down. I'm not the target demographic
             | anymore. I just need to move on to a different application
             | and be done with it.
        
               | aniforprez wrote:
               | I still have no idea what problems you want solved
               | 
               | The problems most people have are finding places and ways
               | to get to those places. All the changes I outlined,
               | including continuing improvements to their directions,
               | served that purpose for quite a while. Reviews, the
               | commercial areas highlighting and local guides helps find
               | shopping and food spots and I used this extensively
               | during multiple trips with great success. Same with the
               | transit directions and landmarks highlighting and I fail
               | to see any reason how these made maps worse. I cannot
               | possibly think of why adding bus and rail timings made
               | maps worse. They are incredible features. Things I didn't
               | originally include are also traffic conditions and
               | suggesting routes based on that by factoring in timing
               | which is somewhat hit or miss but still leaning towards
               | hit in my experience
               | 
               | I can point specifically to things like their new
               | Business Messaging, the ramped up difficulty to
               | contributions and reducing them primarily to photos and
               | reviews, and the new experimental color schemes as
               | decidedly worse changes
        
               | JohnFen wrote:
               | > I still have no idea what problems you want solved
               | 
               | My problem is very basic: I want to see an uncluttered
               | map, to be able to search for a particular address or
               | street and be shown it on that map, and to get driving
               | directions.
               | 
               | The driving directions are OK, but the uncluttered map
               | isn't a thing anymore. Now, the map is obscured with with
               | quick-search buttons, that pull-up thing showing "places
               | of interest" at the bottom, and is populated with
               | irrelevant (to me) pins showing random businesses.
               | 
               | It all just makes actually using the thing as a map more
               | difficult.
               | 
               | > The problems most people have are finding places
               | 
               | Fair enough. That's why I say that Google Maps is not
               | aiming at people like me. I want basic navigation, in a
               | way that is as friction-free as possible. I also have
               | zero interest in things like reviews, local guides, and
               | that kind of thing.
               | 
               | Again, I'm not saying that what you want isn't important,
               | or even that what you want isn't what most people want.
               | It's just not what I want, and the presence of those
               | things makes using the app for my use case more
               | difficult.
               | 
               | So I just need a different product that is aimed more at
               | my needs.
        
           | LeifCarrotson wrote:
           | Traffic integration with Waze has made a big improvement.
           | 
           | And, of course, Android Auto.
           | 
           | But for discovery? When I look around my neighborhood, I see
           | Circle K, Walgreens, and Wendy's, all with their colorful
           | logos. I don't know for sure, but now it feels like a yellow
           | pages of advertised businesses where it used to be a map.
           | 
           | When I use OSM or Google Earth, I see the parks and street
           | names. I can search for Wendy's if I want that, but it's not
           | promoted info.
        
           | tnel77 wrote:
           | The updates are only good if you are a shareholder. It's a
           | bummer.
        
         | oxfordmale wrote:
         | The best choice might be to avoid the places recommend by
         | Google as everyone will be there. The current AI is not clever
         | enough to handle crowd control.
        
         | mFixman wrote:
         | I expect SEO to break Google's AI soon, like they broke
         | PageRank.
         | 
         | Imagine finding guides on HN about how to make your shop appear
         | first when searching for any of the top 500 words.
        
         | acdha wrote:
         | Yeah, given how bad the SEO problem already is I'm setting my
         | expectations low. It seems like it will be a big problem
         | dealing with fake reviews if the LLM makes it harder to see the
         | source and how trustworthy it looks.
         | 
         | This is an incredibly hard problem since businesses have such
         | strong incentives to game the system, so it's hardly new but I
         | think AI is going to make it even harder to spot fake accounts.
        
       | anotherhue wrote:
       | Oh yes, I do look forward to driving on hallucinated roads.
        
         | tmpz22 wrote:
         | Certainly! I can save 10 minutes on your route to the beach by
         | jumping off this strategic high ground!
        
         | vnchr wrote:
         | Apple Maps came out with that feature years ago
        
           | ijhuygft776 wrote:
           | Didn't Apple maps kill a few people too?
           | 
           | edit: maybe I was thinking of Google
           | (https://www.2gb.com/mans-family-sues-google-maps-after-it-
           | di...)
           | 
           | Some Apple maps events: https://www.theregister.com/2012/12/1
           | 2/another_apple_maps_me...
        
       | dmonitor wrote:
       | Am I going to one day miss the era when I could just type "pizza"
       | and get adequate results? I don't see what benefit more language
       | processing is going to give me.
        
         | crazygringo wrote:
         | When I type in "pizza", I get everything from dollar slices to
         | Italian fine dining. That's not very helpful -- at no point am
         | I ever trying to decide between a $1 slice and a $29 pizza for
         | one.
         | 
         | Language processing gets me an immediate answer to, "hey, I'm
         | looking for a cute date spot with pizza, high quality pizza but
         | where you still eat it as slices".
         | 
         | That's a massive benefit.
        
           | henriquecm8 wrote:
           | Now you can type pizza, google will cross-reference it with
           | the data they collected about you and show only the cheapest
           | place.
        
             | exclusiv wrote:
             | More likely just show you the place with the highest
             | effective cost per click bid lol.
        
           | jncfhnb wrote:
           | Does it actually get you that though?
        
             | crazygringo wrote:
             | It hasn't come out yet.
             | 
             | But if they're training it on the reviews people leave as
             | well as on the user-submitted photos, I see no reason why
             | it _wouldn 't_.
             | 
             | After all, when I do an analagous query about historical
             | events or technological products in Google Bard it works
             | just fine.
        
               | jncfhnb wrote:
               | Because on top of kind of sucking generally; the reviews
               | data will frequently be of garbage quality.
               | 
               | We don't have the ability to extract the ideas you're
               | discussing from photos imo.
        
           | mvdtnz wrote:
           | When I type "pizza" I am given a filter that allows me to
           | choose between "$, $$, $$$". That's a little vague but
           | generally I would MUCH rather interact with software with
           | good filtering, grouping and sorting controls than any of
           | this natural language bullshit.
        
             | Symbiote wrote:
             | I recently searched "vegan brunch" in an unfamiliar city.
             | Several results looked reasonable -- the kind of decor and
             | branding I'd expect from a vegan restaurant.
             | 
             | After the long walk to the third restaurant, I looked
             | closely through the results to see why Google was giving me
             | useless results. It was reviews! It had matched variations
             | on "Great food but no vegan options."
             | 
             | I'm sure Google Maps used to have a "Cuisine" filter, which
             | isn't really correct in this case but is a lot closer than
             | what they're doing now.
        
               | alisonatwork wrote:
               | You probably already know about this, but if you're
               | looking for vegan stuff specifically, Happy Cow is a
               | pretty good site to point you in the direction of decent
               | options.
        
             | crazygringo wrote:
             | For price, sure.
             | 
             | But a lot of the time you're looking for things like "cute
             | date spot", "trendy", "chill atmopshere", "cozy", "good for
             | a large birthday group", and so forth.
             | 
             | There aren't filters for these. That's my whole point.
             | 
             | There's a ton of information that can be gleaned from
             | people's reviews and photos, but that simply aren't exposed
             | in anything filterable. And keyword search often isn't
             | available but also doesn't often work -- e.g. searching for
             | "budget" gives you lots of reviews that say "definitely not
             | budget". But AI is perfect for this.
        
               | JohnFen wrote:
               | > There's a ton of information that can be gleaned from
               | people's reviews
               | 
               | Extremely unreliable information. Isn't that made worse
               | if what you're looking for is subjective descriptors like
               | "cozy", "chill", "cute", etc? Those are the kinds of
               | things that there won't be a lot of agreement on.
        
               | crazygringo wrote:
               | Not my experience at all. An individual review isn't
               | much, but when you see the same ideas getting repeated
               | across reviews, it's always accurate in my experience.
               | 
               | There's enough common agreement on what cozy or chill
               | mean. There's plenty of signal in the noise of reviews.
        
               | JohnFen wrote:
               | Interesting. Our experiences about the reviews are very
               | different.
               | 
               | > There's enough common agreement on what cozy or chill
               | mean.
               | 
               | Maybe? I don't know. I do know that I often see people
               | using the same subjective descriptors in ways that are
               | contradictory to each other. What one person thinks is
               | "cozy", another person thinks it "claustrophobic", for
               | instance. Unless you know the mindset of the person using
               | those sorts of words, it's hard to know how to interpret
               | them.
        
           | dmonitor wrote:
           | > hey, I'm looking for a cute date spot with pizza, high
           | quality pizza but where you still eat it as slices
           | 
           | that's still so many words, though, and i'm a lazy person. i
           | want to just type "pizza" and, if it's a really fancy app,
           | hit a single button to filter by "casual" "takeout" "formal"
           | etc
        
             | crazygringo wrote:
             | As a lazy person, it's a lot easier to type that out than
             | wade through 20 different listings, browsing photos and
             | reviews to figure it out.
        
         | datadrivenangel wrote:
         | The problem for years now has been that google will hide
         | results that don't meet their standards, much of which boils
         | down to how much advertising the restaurant has paid for.
        
         | jowa983j wrote:
         | I think you're missing the bigger picture. When you search for
         | "pizza", is pizza really what you want? Maybe you actually want
         | a recurring service from one of google's outstanding partner
         | companies! Google Maps Assistant could help you find that!
        
         | maxglute wrote:
         | I just sort by food type and 4+ stars. That usually filters
         | list down to something where algos can't inject too much
         | weirdness. Or at least I assume it doesn't. I think my medium
         | density city has not enough options that a filtered list won't
         | return almost everything, confirmed by me being familiar with
         | my neighbourhood and what is returned. But I imagine in denser
         | cities it would be PIA (how much results return for 4 start
         | sushi in middle of Tokyo). All of which is to say, unlike other
         | Google services, so far I can't tell if default Google Maps is
         | getting better or worse over time and I use it all the time.
        
       | superultra wrote:
       | I was working on an obsidian datatviewjs with ChatGPT and just
       | not getting that I wanted so I asked Google Bard, "can you take a
       | look at this code" and pasted the code block. It's response, "As
       | an AI, I do not have eyes and cannot look at anything so
       | unfortunately I cannot help you."
       | 
       | So, yeah, I am not sure Google "supercharged" AI id going to work
       | for a product that requires a precise but fast user feedback
       | loop.
        
       | happytiger wrote:
       | I be predict it's going to be useful at first and then end up
       | becoming overdone and eventually burdening the product -- unless
       | they find a way to make it essential to the UX.
       | 
       | Like all hype cycles, the syrup ends up everywhere. You need _an
       | actual user need_ to have the long-term product justification to
       | add features.
       | 
       | There probably is one with maps. It just may not be this early.
        
       | jetrink wrote:
       | I see a lot of negativity, but this is actually one of the first
       | things I tried to do with ChatGPT when it got Bing integration. I
       | was in an unfamiliar town for a wedding and I had forgotten my
       | tie. I asked ChatGPT where I could buy one downtown. (If you're
       | curious, it utterly failed, with two of the three suggestions not
       | selling men's clothing at all, let alone ties.) I would love to
       | be able to be on the highway and ask how far the next rest stop
       | is or if there are any places coming up where I could get a
       | sandwich. Google has that information, including menus in many
       | cases, but it's difficult to access, especially while driving.
        
         | castlecrasher2 wrote:
         | It would be excellent if it worked. Considering generative AI's
         | current reputation, the skepticism is entirely warranted.
        
         | ZoomerCretin wrote:
         | Like the 10 previous AI-related Google announcements, this
         | sounds great, but is unlikely to ever materialize.
        
         | acomjean wrote:
         | I was looking to buy a backgammon board locally. Using google
         | was unsuccessful, but google maps oddly worked for me
         | (excepting one big box store which had them online..).
        
         | Karellen wrote:
         | What do you think an LLM should be able to better than regular
         | search results (possibly with speech-to-text input, and text-
         | to-speech output - which is how the interface to an LLM would
         | work anyway) for this kind of use case?
         | 
         | If the answer is "regular search results are crap because of
         | irrelevant sponsored placements being put before the thing I
         | want", that's not a function of the search engine; that's
         | revenue-maximising choice the search engine provider makes...
         | so why do you think that won't happen to LLM results by the
         | company that provides it?
        
       | nonameiguess wrote:
       | It's always interesting to me to see people get excited by ideas
       | like this. While the idea is clearly useful, I think it suffers
       | from the same limited market as directions. Unless you're a
       | nomad, most people eventually settle into a routine and know what
       | is in the area and how to get there. What continues changing are
       | live event schedules and traffic conditions, neither of which
       | requires AI to serve. What is needed is what Google already has,
       | a large-scale sensor network that gives you the location and
       | velocity of many people and the computing infrastructure to
       | process it in real time and serve it back to the same devices the
       | data is collected from.
       | 
       | You end up in this situation where the app is adding features
       | useful to visitors, but the vast majority of users just want a
       | drive time estimate.
        
         | charcircuit wrote:
         | >What continues changing are live event schedules and traffic
         | conditions, neither of which requires AI to serve
         | 
         | Finding the optimal route given the current and historical
         | traffic conditions along with information of what is happening
         | that day (e.g. A festival or sporting event) is an AI problem.
        
           | tomrod wrote:
           | Actually, its a quantitative problem that people normally use
           | operations research algorithms to resolve.
           | 
           | Can AI be trained to solve it? Sure, but it's a weird and
           | perhaps un-needed use case when there are several better
           | understood and more efficient algorithms that approach lower
           | bounds.
           | 
           | I work in the AI space, love the challenges it presents and
           | the use cases it enables. We have to be careful to not hype
           | into AI -- applying it to places where it isn't necessary or
           | could never work -- because it will absolutely continue to
           | technically improve but may be overly scrutinized from a
           | regulatory perspective.
        
             | charcircuit wrote:
             | >Actually, its a quantitative problem
             | 
             | So is the rest of AI because we are using computers which
             | operate on numbers. OR algorithms are one tool to emulate
             | intelligence.
        
       | cyberninja15 wrote:
       | I'm hoping their example is just the surface level and the
       | technology is much richer. I'm very interested to see how they're
       | adding: - real-time data to LLM retrieval - validation of
       | recommendations (hallucination reduction) - enriched metadata for
       | recommendations
        
       | hayst4ck wrote:
       | AI's main value to companies is to launder bad behavior.
       | 
       | "We fed it into this black box, and this is what we got, _we don
       | 't know how it works_". Of course the training data will probably
       | be a weighted output of who pays google, rather than what will
       | make the user happiest.
       | 
       | It's pretext to violate reviewing systems without looking
       | obviously corrupt.
       | 
       | I just want to see the top 10 most rated things per category,
       | then I want to see the top 10 things over a given threshold of
       | reviews. I don't want googles mangling of the data, I just want
       | to be able to query the review data.
       | 
       | If whatever google displays isn't _better_ than the top 10
       | results in a given area sorted by number of reviews, it 's clear
       | there is a reason why. Whether it's devs creating unnecessary
       | complexity to justify their employment, or a system designed to
       | weight results in favor of who pays google, or the need to inject
       | 'randomness' in order to be able to inject paid advertisements
       | without them being 100% ignored, or to provide a reason to keep
       | scrolling allowing more ads to be displayed, it's all anti-user
       | behavior. This will just be another tool to manipulate a user
       | rather than help them.
        
         | jayrot wrote:
         | I don't disagree with the point you're trying to make, but this
         | puts an awful lot of weight and importance on "reviews", which
         | tend to be highly problematic, in my experience at least (cf.
         | Amazon, Yelp)
        
         | AlienRobot wrote:
         | >I just want to see the top 10 most rated things per category
         | 
         | That is the problem. You do not want a web search engine that
         | gives you a WEB PAGE for your query. You want an answer AI.
         | 
         | Google can not find a page nobody has written, and if several
         | people write about a topic, there is just no way Google can
         | figure out which one should be the first result correctly.
         | 
         | When Google talks about finding relevant results, they just
         | mean if you type "hacker news" on Google the first result will
         | probably be this website instead of news about hackers who
         | hacked a bank or something. That is what "relevancy" means.
         | When there is a single, canonical, unambiguous web page that
         | matches a query exactly.
         | 
         | Everything else is just expecting more from Google than it can
         | feasibly provide and then getting angry when it tacks AI on
         | everything because it can't do magic.
        
           | JohnFen wrote:
           | > You want an answer AI.
           | 
           | As a separate service distinct from web search, sure. But I
           | also want to be able to search the web and get lists of
           | pages.
           | 
           | > That is what "relevancy" means. When there is a single,
           | canonical, unambiguous web page that matches a query exactly.
           | 
           | This is what I _don 't_ want in a search engine. Unless that
           | search engine figures out a way to read my mind, anyhow,
           | which would bring up a whole host of other issues. Google
           | trying to guess at what I want rather than just giving me a
           | list of pages that match my query is the main problem that I
           | have with Google search.
        
             | AlienRobot wrote:
             | Again, it's because you are the use case that is
             | unfeasible.
             | 
             | It's a SEARCH engine, not a BROWSE CATEGORY engine.
             | 
             | And I get it, I get frustrated at this too. Sometimes I try
             | to search for a category of something, like free image
             | editors, and Google just can't give me an answer I'd like..
             | And it's really not a hard query to answer. It just lists
             | me a bunch of names with zero info about what platform they
             | are for, or what features they have. It's an useless list.
             | It's simply beyond the scope of what it is made to do.
             | 
             | I mean, seriously, I know Google is a blackbox, but Google
             | is really just a single textbox. We're expecting too much
             | from a single textbox.
        
               | JohnFen wrote:
               | > it's because you are the use case that is unfeasible.
               | 
               | Not at all, as evidenced by other search engines that are
               | successful at this and the fact that Google used to be
               | successful at this.
               | 
               | > It's a SEARCH engine
               | 
               | Precisely. I want it to search the web and return a list
               | of sites that match my search criteria. I don't want it
               | to to answer a specific question for me, nor to try to
               | guess what I "really" want. That should be done by a
               | different tool.
               | 
               | > We're expecting too much from a single textbox.
               | 
               | I'm not sure what you think that I'm expecting, but what
               | I'm expecting is much simpler than what Google seems to
               | be trying to do.
               | 
               | I suspect that I've failed to adequately explain my use
               | case and we're talking about different things, but I'm
               | not sure where I went wrong so don't know how to clarify.
        
               | hayst4ck wrote:
               | You are arguing that google is a tool. The other person
               | is arguing that google is more like an opinionated
               | contractor.
               | 
               | "You don't want a tool, you want to remodel your
               | bathroom" is what the other person is arguing. That's
               | kind of true.
               | 
               | We're arguing that we don't want someone tell us how to
               | remodel our bathroom, we just want a tool we can use to
               | remodel our bathroom ourselves.
               | 
               | Google said that providing a tool doesn't make enough
               | money, so they transitioned into being a contractor.
               | 
               | The crux of the issue is the "-" operator. As a tool, it
               | removed any search result with the word after the "-"
               | operator on the page in a very specific way. If you
               | weren't getting the results you wanted, it's because you
               | didn't think of how to use the tool in the right way. As
               | a contractor, they try to interpret what you want to
               | subtract and then give you what they think you want.
               | 
               | The person you are responding to might be too young to
               | remember that google was actually a very good tool at one
               | point.
        
           | hayst4ck wrote:
           | This isn't meant to be a personal attack so much as it's to
           | understand where you are coming from. What age bracket do you
           | fall within? I guess you don't have to say, I wouldn't.
           | 
           | If you're old, then I think you are weirdly defending google
           | and wrong.
           | 
           | If you're young, then your post makes more sense. You never
           | got to experience when google _actually could_ do magic.
           | 
           | Google used to have a lot of the functionality of grep and
           | now it does not. So we come from a place where functionality
           | was taken away. Rather than being able to perform discrete
           | raw text queries, we are now only able to perform fuzzy
           | "idea" queries.
           | 
           | As for the category/search stuff in regards to maps reviews.
           | I could definitely come up with queries for googles raw data
           | that are vastly better than the results they return. Those
           | queries are trivial, but google denies the ability to perform
           | them for business reasons that are more important than good
           | product reasons.
           | 
           | Mostly I feel like your analysis doesn't take into account
           | that yelp/google/amazon/etc all used to be much better than
           | they are right now, so it's not that we are imagining that
           | these services could be better, they actually used to be
           | better. Enshitification was Cory Doctrow's word for this
           | process. If you haven't seen what these services can be like
           | when they were trying to get more users, well they can all be
           | better than they are right now.
        
       | kccqzy wrote:
       | I don't see why this feature needs to be powered by generative
       | AI. As the article itself says you can very well just "search
       | "vintage store SF" in the regular Google Maps search bar." Google
       | just needs to analyze place descriptions and reviews and look for
       | synonyms of "vintage" among them. The only AI related task might
       | be to look at street view photos and user-uploaded photos to
       | detect whether what's depicted in the photo could reasonably be
       | called "vintage".
       | 
       | From a user perspective, it's a much better experience to see a
       | list of places rather than generative AI generating some text.
       | 
       | I think this is just the Maps team getting on the gen AI hype
       | train.
        
         | chankstein38 wrote:
         | Yeah, if I had to guess it's probably using it very minimally
         | and they're just advertising that so they can say it's AI.
        
         | bjackman wrote:
         | It needs to be powered by generative AI because its purpose is
         | to be powered be generative AI.
         | 
         | Look at the way it's phrased: not "to improve the user
         | experience" but "to bring generative AI to Google Maps".
         | 
         | This is Google top brass telling everyone explicitly that their
         | products need to incorporate generative AI, and product leads
         | brainstorming ways to so that.
         | 
         | The problem this is solving is not a problem that users have,
         | it's a problem that Google has.
         | 
         | (FWIW I say this as someone who's optimistic that there is
         | really something there behind the AI hype. But this ain't it).
        
         | sirpunch wrote:
         | IMO it does provide a better user experience. It gets to the
         | end goal quickly by giving you a list of places directly in the
         | Maps app. You can see how far each place is and if you really
         | wanna go to that part of the town from a bird's eye view. Sure,
         | I can Google the same query. But that'd require me multiple
         | clicks and scrolling through possibly long-winded blogs to
         | finally get a list of addresses.
        
         | Hadriel wrote:
         | Naw when it comes to gen ai Google teams dont have that much
         | will power to say what train they're getting on. It's pretty
         | much a directive at Google at this point for everyone to get on
         | the gen AI train.
        
         | hatthew wrote:
         | I was going to disagree, but after experimentation it seems
         | like the non-LLM search in google maps already does a pretty
         | good job of handling vague searches more complicated than
         | keyword matching
        
         | 2024throwaway wrote:
         | The very first paragraph answers your question.
         | 
         | > You've finally found a day the whole crew can hang out. The
         | problem? Everyone has different preferences: one friend's
         | vegan, another won't venture uptown, and one has a dog that
         | never leaves their side. With so much to consider, you're going
         | to need help figuring out the perfect place to go.
         | 
         | I imagine searching "place to hangout downtown that is vegan
         | and dog friendly" is not going to return the results you're
         | hoping for.
        
           | legostormtroopr wrote:
           | What happened to the idea of "meeting in a location and
           | walking together to find a place". Why does it need to be so
           | precice and transactional?
           | 
           | It feels like we are optimising ourselves to transactional
           | unhappiness.
        
             | 2024throwaway wrote:
             | Not sure why you're gatekeeping someone trying to find a
             | good place to hang out.
             | 
             | Maybe someone in the group has trouble walking.
        
             | viscanti wrote:
             | Presumably this is for people who don't like that idea.
             | Hopefully Google doesn't force everyone to use this, even
             | if they preferred to just meet somewhere and walk together
             | to look for a place.
        
         | drusepth wrote:
         | Their example is horrible, but I kind of see what they're
         | (hopefully) trying to get at: more natural ways to "search" for
         | places, specifically for people that didn't grow up implicitly
         | learning _how_ to search [0][1]. We know to search "vintage
         | store SF" because it'll give exactly the results we want, but
         | there are still large populations out there searching with
         | wildly inefficient queries e.g. full sentences, natural
         | language, unrelated info, etc.
         | 
         | And a lot of these queries are valid questions/searches, but
         | don't produce the answer the searcher is looking for. Depending
         | on how this Maps system works, it might work better for those
         | people -- and also provide a new kind of searching for everyone
         | else.
         | 
         | Here's a great example from a different domain: a while back I
         | built a book search powered by LLMs that helps you find books
         | that you remember random details of but can't remember much
         | else ("that one where the woman climbs the mountain and gets
         | stuck in a cave for a week", "that one where two cities on
         | opposite mountains communicate by reflecting light", "that one
         | where the main character finds a dragon egg in his grandpa's
         | garage"). Without indexing the contents, reviews, analyses, etc
         | of each book, an LLM was a great solution for finding the right
         | answer to this kind of query which, anecdotally, almost always
         | fell flat in traditional search engines (google, goodreads,
         | amazon, etc). In Maps, I could see this kind of search working
         | well for locations with queries like "that restaurant in KC
         | with the giant painting of a woman spilling soup out of her
         | mouth", "that museum with the open-air room in the middle",
         | "that coffee shop that only hires women", etc).
         | 
         | [0] Tangential anecdote from the far end of the spectrum: one
         | of my grandma's first google searches was "Hello there, I'm not
         | sure who I'm writing to but I'm hoping you can help me. Years
         | ago, my friend {Alice} told me about a restaurant she went to
         | in Des Moines that had amazing meatballs. I've looked all over
         | and tried {list of places} but I can't find it. She lived near
         | the YMCA near Main..." More than half of the query was ignored
         | (max 32 words on Google) and not a single result was relevant
         | so she just closed my laptop (and rarely used technology ever
         | again); however, I bet an LLM probably would have given a much
         | better result.
         | 
         | [1] There's also an argument to be made that people who didn't
         | grow up around technology are a dying breed, but I think we'll
         | soon find that technology moves fast enough that we don't quite
         | grok all the latest tech -- and in that lens, we might
         | eventually be the ones still using "that legacy way to XYZ"
         | instead of whatever's next.
        
       | rvnx wrote:
       | Amazing, now that it is released can we have Reviews tab back ?
       | and Sort by date ?
        
       | genman wrote:
       | I think it might be good. For a moment I was afraid that they are
       | going to use generative AI to produce fake details on maps.
       | 
       | Edit: but is it possible that it makes up things that do not
       | exist and presents it as local trivia?
        
       | baxtr wrote:
       | I am looking forward to driving on roads that don't exist, in
       | search of a place that doesn't exist either...
        
       | nimbius wrote:
       | please god no.
       | 
       | Everything Alphabet has hit with their sugar-stick of AI has
       | turned to a foetid garbage pile in just as much time. search on
       | the google product is less than useless in most cases, its
       | outright harmful to the pursuit of knowledge itself and the
       | security posture of the system accessing the links provided.
       | 
       | Once alphabet tires of the AI hype train im sure whatever adjunct
       | features and functions get added to maps will fester like a
       | withering carbunkle until suddenly maps is replaced with
       | maps(new_name) where the next product is just a reskinned
       | rollback.
        
       | a2128 wrote:
       | I've been struggling to use Google Maps's search lately. I zoom
       | into Orlando, search "Euro Deli", and it suddenly takes me to a
       | place called Euro Deli in Quebec. If I go back to Orlando and
       | then click "Search this area" it finally shows me euro deli
       | stores in Orlando. Sometimes it doesn't even show me all of the
       | results when I click "Search this area" and leaves some areas
       | blank, making me think that city/town doesn't have e.g. a Burger
       | King when it in fact does if I just pan around a bit and re-do
       | the search
        
         | bgirard wrote:
         | This is infuriating.
         | 
         | Also I can zoom in to some strip mall and ask to see all the
         | restaurants and I'll only be presented with a subset that
         | Google decided were worth highlighting. No easy way to see the
         | others.
        
           | alexanderchr wrote:
           | That's a feature. You're the product.
        
         | nicwolff wrote:
         | Sounds like it finally caught up with Apple Maps!
        
         | psyklic wrote:
         | Agreed -- slightly getting the name wrong does a
         | national/international search! Searching for coffee shops often
         | leaves out obvious results such as some Starbucks. Even more
         | frustratingly it doesn't show particular businesses even when I
         | zoom in, forcing me to manually search for the business name.
        
       | atum47 wrote:
       | Google maps is an amazing tool. Twice a year I go to the United
       | States to a company meet up. I always stay a little bit longer
       | than my co-workers to get the most of the trip (since I spend
       | almost 20 hours to get there). I always use maps constantly not
       | just to know where am I but also to know where to go and possible
       | good locations to visit. A cool trick is to use the "busy areas"
       | to identify cool places. Can't wait to see the new features.
        
         | jdthedisciple wrote:
         | Hey, sorry about the tangent but any tips on how you found a US
         | company that hires remote outside the US?
         | 
         | So far I haven't come across a single such opportunity for
         | example in who is hiring threads..
        
           | atum47 wrote:
           | I got my current job (3 years so far) here on Hacker news on
           | a "who wants to be hired" topic. Don't really know why they
           | hired me but I'm glad they did.
        
       | 2OEH8eoCRo0 wrote:
       | Please just tell me where to turn.
        
       | AlienRobot wrote:
       | On the negative side, this will probably cause trouble.
       | 
       | On the positive side, Google will probably kill it in a year
       | anyway.
        
       | ChrisArchitect wrote:
       | [dupe]
       | 
       | More discussion earlier:
       | https://news.ycombinator.com/item?id=39218367
        
         | dang wrote:
         | We'll merge that hither since the reporting doesn't seem to add
         | anything to the original. Thanks!
        
       | andrewla wrote:
       | I think Google is generally going down a self-destructive path
       | with their AI approach, which works with their generally self-
       | destructive approach to user interfaces.
       | 
       | I see ads for Google phones where they brag about how rather than
       | taking actual pictures, they have their AI hallucinate better
       | pictures, and I wonder who exactly these ads are supposed to
       | appeal to?
       | 
       | Already Google Maps is something of a nightmare to use --
       | searching for something will often refocus the current view in
       | wild and useless ways. This is doubly true when you're trying to
       | do a multi-part search (e.g. "I'm going to be at this store, I
       | wonder if there's a good Thai restaurant nearby" will zoom out
       | and show you Thai restaurants thirty miles away, and you've lost
       | the pin from the first search). And the "explore" option just
       | seems kind of useless and intrusive -- it is literally never what
       | I am using Google Maps for. And the near-extortive labelling --
       | "in order to get your restaurant labelled as 'LGBTQ friendly' you
       | have to create a Google account and claim the restaurant" is
       | mind-boggling.
       | 
       | Adding AI to Google Maps could conceivably help with keyword
       | labelling (like when a search for "pharmacy" fails to show up a
       | given pharmacy because it's marked as a "drug store" or
       | something). Maybe if I search for a good "salad place" it'll find
       | restaurants that serve good salads but don't have them in the
       | restaurant name. But I'm terrified of the kind of generalized
       | hallucinations that it will provide. Might be interesting to do a
       | "vibe"-based search from time to time ("find me a clean, well-
       | lit, quiet bar" or a "bar with a pool table") but I suspect this
       | will get old after a couple of false positives.
        
         | foogazi wrote:
         | > I see ads for Google phones where they brag about how rather
         | than taking actual pictures, they have their AI hallucinate
         | better pictures, and I wonder who exactly these ads are
         | supposed to appeal to?
         | 
         | Everyone that takes pictures where: someone closed their eyes,
         | wasn't looking, something annoying in the background,
         | unflattering pose, etc
         | 
         | Most peoples pictures are not a statement of record - we just
         | want to remember the good times with loved ones
        
           | andrewla wrote:
           | > Most peoples pictures are not a statement of record - we
           | just want to remember the good times with loved ones
           | 
           | But on that note, having a flawed high fidelity record is no
           | worse for remembering the good times. The hallucinations are
           | mostly harmless, until the AI changes your eye color or adds
           | extra teeth or all of a sudden there's an elephant in the
           | background, even though you told the AI that you specifically
           | wanted a picture without an elephant.
           | 
           | Or, more whimsically, your friend who memorably never smiles
           | in pictures is smiling in all of the pictures with your new
           | phone.
        
             | JumpCrisscross wrote:
             | > _having a flawed high fidelity record is no worse for
             | remembering the good times_
             | 
             | This doesn't describe most avid photo takers, who are
             | presumably the people who will choose a smartphone based on
             | its camera features.
        
           | JohnFen wrote:
           | > Most peoples pictures are not a statement of record - we
           | just want to remember the good times with loved ones
           | 
           | Maybe so, but personally if I'm taking a picture, I want that
           | picture to be of real things. I don't want it to be altered
           | or to have artificial things added. That just adds an
           | additional layer of separation between my and reality.
           | 
           | If I want a picture to be artificially enhanced, I'd be using
           | photoshop or similar.
           | 
           | But I understand that's just me. One of the things I worry
           | about with how generative AI seems to be going is that it's
           | being used for things that further blur what is real from
           | what is not, and we already have far too much of that as it
           | is.
        
             | Xeyz0r wrote:
             | That's true. I remember when I switched from the iPhone 6s
             | to the iPhone 13 and tried taking a selfie in low light. I
             | was so dissatisfied because the image became brighter than
             | it appeared on the camera preview during shooting. Good
             | shots with minimal phone editing now only happen in good
             | lighting. But if a photo is taken in low light, the face
             | gets heavily smoothed to remove noise in the photo, but in
             | my opinion, it only makes everything look worse.
        
       | GuB-42 wrote:
       | I get using AI in Maps, but _generative_ AI?
       | 
       | Searching for a place can be done with the help of AI
       | classifiers, but in the end, you just get a point on a map,
       | nothing generative here. Other things that Maps can do, like
       | pathfinding is most likely better served using traditional
       | algorithms.
        
       | summerlight wrote:
       | I am not sure how generative models would help here, but sometime
       | I just want to put a multiple constraints on the map query and
       | this is not feasible even though they already have all the
       | necessary information because their UI doesn't support it.
       | Something like "burger shops/cafes near the downtown that I've
       | been there before and gave a good rating or in my favorite list,
       | reservation open for tomorrow lunch". Probably too complicated
       | for dedicated UI, wonder if a chat style UX could fit to this
       | kind of needs.
        
       | thorum wrote:
       | Still dreaming of the day they use AI to enhance the street view
       | experience. Being able to walk through a photorealistic
       | simulation of any place on earth would be amazing, but the UX and
       | image quality doesn't seem to have changed in years.
        
         | crakenzak wrote:
         | This with the 3rd or 4th gen of Apple Vision Pro where all the
         | issues are hammered out would be unreal.
         | 
         | What I'm really looking forward to is describing what you want
         | midjourney prompt style then being teleported to a hyper
         | realistic world you can explore with quests and journey.
        
       | JumpCrisscross wrote:
       | The examples provided are poor. Here's one: I recently asked Bard
       | for "a good place to go with a colleague to lunch in Mountain
       | View," and then asked it to refine to places "upscale and favored
       | by locals." Wound up finding Cucina Venti, which I'm not sure a
       | regular search would have yielded.
       | 
       | That said, it's a neat to see feature. Not a must have, certainly
       | nothing compelling.
        
         | prng2021 wrote:
         | I agree it's not compelling. In fact I think typing all those
         | words is a waste of time. I use Yelp and here's what the
         | experience is like:
         | 
         | 1. Type "lunch". It auto suggests "lunch restaurants"
         | 
         | 2. It already has my location but of course it can auto
         | complete a different one.
         | 
         | 3. Press the $ button to filter to upscale, aka higher priced,
         | restaurants with $$$ and $$$$.
         | 
         | Very quick. I guess the advantage for AI is finding "favored by
         | locals".
        
           | JumpCrisscross wrote:
           | > _the advantage for AI is finding "favored by locals"_
           | 
           | And winnowing the list. Yelp's results in the Bay Area are
           | strongly skewed by people who go to a fine-dining
           | establishment, have a terrific meal, and then leave one star
           | because it's priced as fine dining.
        
       | VoodooJuJu wrote:
       | I wonder - does saying "<thing> - but now with AI!" actually
       | work? Like do normies buy this stuff? I don't know any normies,
       | but I'm very curious to hear from those that do. Do they fall for
       | this "<thing> plus AI!" that I hear in every single advert now?
        
         | avereveard wrote:
         | Anecdotal but here's my experience.
         | 
         | A year ago a normie wedding planner was scouting locations for
         | a couple that had a list of specific needs, nothing weird, just
         | rooms for the night, sea view, allowed catering and had a
         | garden space, but even if the requirements were pretty standard
         | it's not something you can get at glance from maps or Google
         | searches.
         | 
         | So it was taking significant time to open each location web
         | site and validate them because one has to be sure and often
         | locations doesn't explicitly have a list of features, you'd
         | have to see photos or find the right snippet of text in
         | whichever subsection it could have been, and the hit rate was
         | petty low
         | 
         | So I tried asking gpt and quickly had 20 matches for her ready.
         | Some were hallucinated, some we couldn't confirm the features,
         | but more than two thirds where legit candidates, which saved a
         | lot of busy work.
         | 
         | So in the end the planner opened an account and never used gpt
         | ever again because it was weird and alien and couldn't figure
         | out prompting.
        
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