[HN Gopher] For a moment there, Lotus Notes appeared to do every...
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       For a moment there, Lotus Notes appeared to do everything a company
       needed
        
       Author : Brajeshwar
       Score  : 67 points
       Date   : 2024-01-20 16:54 UTC (6 hours ago)
        
 (HTM) web link (www.theregister.com)
 (TXT) w3m dump (www.theregister.com)
        
       | DazWilkin wrote:
       | I worked on PC support at an investment bank in London in the
       | early 90's and developed a Notes app to replace our paper-based
       | tickets.
       | 
       | It took me very little time to develop and really revolutionized
       | our team's ability to manage the incoming flow of tickets for our
       | nearly 1000 users.
       | 
       | We soon gave access to the system to delegated principals in each
       | of the departments who were then able to coordinate their
       | department's tickets in real-time too. They loved it.
        
       | mcny wrote:
       | Using Lotus Notes was the only thing that finally convinced me
       | how grateful I should be to use exchange and outlook at work.
       | 
       | Edit: this was in 2013.
        
       | garyfirestorm wrote:
       | In one of the big 3 auto manufacturers, this is still used today
       | ;P
        
       | tobinfricke wrote:
       | I worked at an organization whose IT system was based around
       | Lotus Notes, 2010-2014. It was clunky and awful at that time.
        
       | zubairq wrote:
       | Used lotus notes in late 1990s at a bank in London. It was pretty
       | much all we needed for internal non trading apps. But I noticed
       | that the intranet slowly started to creep in ...
        
         | bberenberg wrote:
         | Can you share what you mean by the intranet started to creep
         | in?
        
       | nradov wrote:
       | The core of Notes/Domino was awesome and ahead of its time
       | including a "NoSQL" document database with reliable multi-master
       | replication and a public key security infrastructure.
       | Unfortunately, after IBM acquired it they never realized the
       | potential as an application development platform and failed to
       | enhance it to keep pace with the competition. Just some really
       | stupid decisions like keeping a 64GB database file size limit and
       | failing to fully support XML.
        
       | magicalhippo wrote:
       | A company I worked for used Lotus Notes and Domino back in the
       | day.
       | 
       | One day we got a mail sent to everyone at the company from the
       | CEO, with some rather lewd content. As you can imagine it caused
       | quite the stir.
       | 
       | As most here will know, SMTP by default doesn't verify sender.
       | And the Domino mail gateway would happily match external
       | addresses to internal accounts. The result was that it looked
       | quite legit.
       | 
       | Turned out someone who was fed up with their job[1] had used this
       | to appear to be the CEO, we have a 3 month notice period here in
       | Norway, and well he got let go immediately...
       | 
       | Young me learned a lot about how mail worked thanks to that.
        
       | chanandler_bong wrote:
       | Back in the mid 90s, I spent a full year migrating my company and
       | ~800 users across six sites from Exchange to Notes. I had no
       | experience with Notes, and absolutely hated it when I started the
       | project.
       | 
       | After a year of hacking, learning from mistakes, and countless
       | hours of RTFM, we got it done. Email, calendar, file shares all
       | migrated, cross-site replication, and some really great new
       | features added in with workflows. I was really proud of it.
       | 
       | As soon as the last migration wave was complete, I called my
       | manager to let him know that the long-awaited day had arrived.
       | Exchange was dead, long live Lotus Notes! Literally, during that
       | phone call he said "Ummm. Yeah. We are going to migrate back to
       | Exchange because of some M&A coming up."
       | 
       | I was not pleased.
        
         | ant6n wrote:
         | "...and I almost forgot ahh, I'm also gonna need you to go
         | ahead and come in on Sunday too, kay. We ahh lost some people
         | this week and ah, we sorta need to play catch up."
        
           | pi-e-sigma wrote:
           | It's all fine as long as you don't touch the stapler.
        
         | hcayless wrote:
         | I remember a sysadmin at the company I worked at in 2006(?)
         | remarking that this would be the third time he had migrated to
         | and then away from Lotus Notes.
        
       | jaybrendansmith wrote:
       | Notes and Domino peaked in 2000. It somehow managed to balance
       | the many needs of a business, including the email stack,
       | workflow, database, and configuration, into a distributed
       | platform that was comprehensive and at the time, clearly superior
       | to Exchange/Sharepoint. The architecture was elegant but required
       | a major improvement in 2000 due to performance woes and a web
       | server that had been grafted on. Unfortunately IBM attempted to
       | migrate all Lotus and Domino users onto their Websphere platform,
       | which, despite engendering a worthy IDE (Eclipse), was in no way
       | a true replacement to Lotus Notes/Domino. Microsoft also mustered
       | all their uncompetitive practices of the day to destroy this
       | rising threat that at the time had more business email accounts
       | than Exchange. A real shame, because Sharepoint was an absolute
       | dumpster fire in comparison.
        
       | vsskanth wrote:
       | I worked for an F500 that was still using Lotus Notes as of late
       | 2018. It was my first job so I didn't know how old that system
       | was, but people used it to build all sorts of complex
       | applications like ticketing systems, time tracking, product
       | design docs etc.
       | 
       | I guess Notion would be today's modern equivalent, will turn into
       | tomorrow's legacy system.
       | 
       | I sometimes wonder if people have done any research on these
       | types of workflow abstractions and come up with fundamental data
       | structures to work with them.
        
       | twoWhlsGud wrote:
       | Obligatory reference to Lotus Agenda which arguably was inspired
       | by Notes and arguably (see
       | https://en.wikipedia.org/wiki/Dreaming_in_Code) inspired Chandler
       | 
       | https://en.wikipedia.org/wiki/Chandler_(software)
       | 
       | .
        
       | rgrieselhuber wrote:
       | Way ahead of its time.
        
       | MPSimmons wrote:
       | This single-tool-usefulness thing is why, in a former life, I
       | started out administering over 100 instances of Trac.
       | 
       | When Trac came out, it did everything confluence, jira, and
       | bitbucket do, in one open source, easy to use tool that had tons
       | of community-developed plugins.
       | 
       | The thing is, though, that it wasn't meant to be administered. It
       | didn't lend itself to management. It was meant to be deployed,
       | and then not managed, which is _fine_ if you have one or two of
       | them, because they're pets, but in a world of cattle, you can't
       | have 100+ special snowflake systems deployed like that.
       | 
       | I spent years mowing down every Trac instance I could find,
       | migrating them to the actually-centrally-managed Atlassian stack.
       | After I left that team, I would incentivize other people to carry
       | on in my footsteps by buying a bundt cake for anyone who led the
       | charge to remove a Trac instance from the infrastructure.
       | 
       | I gave away a lot of bundt cakes, but the infrastructure was
       | better and more reliable because of it.
        
       | tibbydudeza wrote:
       | I remember this do everything program way back in the DOS days
       | called Framework - it was like a spreadsheet/word
       | processor/database and programming system in one in a language
       | called Fred.
        
       | tibbydudeza wrote:
       | We tried migrating to Notes from Exchange when IBM became our
       | service provider after outsourcing and I.T was selected as guinea
       | pigs.
       | 
       | Needless to say, we hated the client interface and the exchange
       | interchange was wonky - the feedback was extremely negative - "it
       | is a pile of shit" was common and it was canned.
        
         | goatlover wrote:
         | If your company just using it for email, then migration wasn't
         | worth it. But if you wanted to build complex workflows on top
         | of email in-house, then it was very good at that. Today
         | everyone uses a bunch of different web apps to do what Notes
         | did.
        
       | nunez wrote:
       | > This writer worked for one publishing company that used Notes
       | extensively, and I found it to be incredibly useful in its day.
       | It provided not just your email, but an internal telephone
       | directory, contact database, booking system for time off, company
       | handbook, and more, all accessible via a single application and a
       | single set of credentials, long before single sign-on became a
       | thing
       | 
       | Sounds like Workday but less complicated (because Workday also
       | does payroll, and payroll sucks)
        
         | kiwijamo wrote:
         | Sounds like SharePoint in some ways (except the payroll stuff).
         | Not a fan of SharePoint but it does offer opportunities to
         | centralise stuff into one place.
        
       | Zetobal wrote:
       | Same goes for FileMaker every small town agency, newspaper and
       | other media clients ran on it. Made good money as a 15 year old.
        
       | orev wrote:
       | When discussing Lotus Notes it's useful to have a good
       | understanding of two perspectives. Some view it as an ugly
       | version of Outlook/Exchange, but those functions were not really
       | the point of it (so comparisons to Outlook/Exchange aren't really
       | correct). It was really a development platform, and email,
       | calendar, tasks, etc. would be better understood as "sample apps"
       | that could be built on it.
       | 
       | As mentioned in the article, this was a time when apps were built
       | native to the OS, and deployment and updates were a full time job
       | for the IT department. Notes encapsulated all these apps in a
       | single app launcher in a standard way they could be deployed and
       | managed.
       | 
       | The best comparison today is not Outlook/Exchange, but the whole
       | Web itself which addressed the same problem of apps in a more
       | universal way. However Notes enabled this at least a decade
       | before the Web was advanced enough to handle this.
        
         | robocat wrote:
         | > The best comparison today is not Outlook/Exchange, but the
         | whole Web itself
         | 
         | Data had bidirectional replication with the server. Apps ran
         | from local NoSQL databases on your machine which you synced it
         | up with the server including the App code. The Web runs apps on
         | servers, Notes not so much.
        
           | ithkuil wrote:
           | A significant part of the web nowadays runs code in your
           | browser and interacts with a thin layer in front of a
           | database.
           | 
           | A much part of the web uses a local in-browser db and syncs
           | it up with a database on the server.
        
         | randombits0 wrote:
         | I agree. Had IBM FOSS'ed the client, there would have been no
         | web, or at least not without a lot of alternate history.
        
       | chx wrote:
       | > But Notes is nowhere near holding the record for the oldest
       | piece of software still being used. The US Defense Contract
       | Management Agency (DCMA), which takes care of contracts for the
       | Department of Defense (DoD), is said to have a program called
       | Mechanization of Contract Administration Services (MOCAS), which
       | was introduced in 1958, making it nearly twice as old.
       | 
       | Certainly but I'd say the most important ancient software is just
       | a few years younger: the IRS Master Files.
       | https://www.governmentattic.org/5docs/IRS-HistoricalFactBook...
       | 
       | > FEBRUARY 1962 The first master file, the Business Master File,
       | was established at the National Computer Center
       | 
       | Individual Master File operations began a few years later. Let
       | that sink in: every tax transaction a company or an individual
       | makes in the United States is handled by a piece of software
       | written for the IBM 7074. These were using a CPU of about 27 000
       | instructions per second and had 9900 words of core memory. It's
       | hard to paint a picture of just how old we are talking about.
       | While the Beatles already existed at the time, the Beatlemania is
       | still a phenomena for the future. This
       | https://i.imgur.com/dtmPy3a.jpg is a luxury car from that year.
        
         | jimkoen wrote:
         | Are you sure the IRS still uses the exact same data format that
         | was used in the 1960's or would "Business Master File" rather
         | be a name for a data exchange standard?
         | 
         | Because the IBM 7074 is so old, it predates the 8 bit byte
         | length.
        
           | chx wrote:
           | There are countless articles and various government agencies
           | reporting on how this ancient system is still in use. Eg. htt
           | ps://www.finance.senate.gov/imo/media/doc/finance_r_lette...
           | https://www.gao.gov/blog/irss-efforts-modernize-60-year-
           | old-... https://www.cfodive.com/news/irs-relies-64-year-old-
           | software... etc etc
        
       | danielovichdk wrote:
       | One of my favourite books is Dreaming In Code which really does a
       | good job telling the story of mitch kapors "chandler" product;
       | 
       | Dreaming in Code tells the story of the development of Chandler,
       | an open source, cross-platform "personal information manager."
       | This software was the brainchild of Mitch Kapor (of Lotus 1-2-3
       | fame, and the founder of a short-lived non-profit called the Open
       | Source Applications Foundation. While the OSAF was well-funded
       | (to the tune of millions), and while Chandler was eventually
       | built, it was marked by blown deadlines and cost overruns. And
       | the project is now moribund.
       | 
       | In other words, as Rosenberg wryly notes, Chandler is another in
       | a long line of failed software projects. Unlike building bridges,
       | he notes, software engineering is hard.
        
         | danielovichdk wrote:
         | Forgot to cite the source
         | https://fossacademic.tech/2020/12/06/Dreaming-In-Code.html
        
       | mizzao wrote:
       | Wow, this article makes it sound like a combination of Outlook,
       | Google Workspace, a database, Jira/Monday/Notion, and HR tools
       | all combined in one platform.
       | 
       | Not bad before for a platform before we entered the world of
       | Oauth and SaaS services.
        
       | pjmlp wrote:
       | The bane of my corporate existence during a decade. It turns any
       | Outlook hater into an advocate.
        
         | anonzzzies wrote:
         | I am an exception but I liked it and I really dislike outlook
         | (and exchange). I was far more productive with Notes back in
         | the day; it was easy just to automate whatever. I am happy I
         | never will have to use either ever again, but thrown back in
         | time, I would pick Notes over Outlook any time.
        
       | nickdothutton wrote:
       | See also DEC's All-In-1. These combined apps were for a while a
       | pleasure to use.
       | 
       | https://en.wikipedia.org/wiki/ALL-IN-1
        
       | shashashasha___ wrote:
       | just to get an understanding how the UI was...
       | 
       | http://hallofshame.gp.co.at/lotus.htm
        
       | lifeisstillgood wrote:
       | There is in my head a vague concept of a minimal corporate API.
       | 
       | Where there is a (global?) standard of data access - like
       | For emp in biz.hr.employees.current: print emp.401K.contribution
       | 
       | I mean something like this exists for SAP (probably), but I
       | imagine there is some FOSS version waiting out there that is the
       | POSIX of organisational APIs
       | 
       | How it's implemented is almost irrelevant. But it's existence
       | means management become software literate, means that companies
       | won't waste half their software devs doing things like
       | reinventing ETL tools
       | 
       | It just seems a good idea
        
       | kopirgan wrote:
       | Wow didn't know Indian co HCL acquired this. My employer, a
       | software company used this long long back. Had my email, internal
       | support KB, Groups etc inside.
       | 
       | Computer associates used to be the graveyard of dead software..
       | Guess they're dead too.
        
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       (page generated 2024-01-20 23:01 UTC)