[HN Gopher] Use Plaintext Email
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       Use Plaintext Email
        
       Author : smartmic
       Score  : 50 points
       Date   : 2024-01-17 20:33 UTC (2 hours ago)
        
 (HTM) web link (useplaintext.email)
 (TXT) w3m dump (useplaintext.email)
        
       | lproven wrote:
       | This is the truth.
       | 
       | Want to look like a pro in email? Plain text, bottom posted,
       | trimmed.
       | 
       | Replying wherever the email app happens to leave the cursor is
       | like driving down the road wherever your car happened to be
       | pointing. It's antisocial, stupid, and makes the experience much
       | worse for everyone. Learn to drive. Learn to email.
        
         | tptacek wrote:
         | Serious question: why do I want to "look like a pro in email"?
        
           | johnea wrote:
           | You'd rather look like an amateur?
        
             | eli wrote:
             | I'm not sure I want the styling of my email to be
             | especially noteworthy
        
               | MobiusHorizons wrote:
               | It is worth considering that every interaction you have
               | tells other people something about you. Many people don't
               | spend much time thinking about what small choices say
               | about them, but they always tell a story whether you want
               | them to or not. Sometimes it can be a good idea to
               | optimize those messages (especially in a professional
               | context). I would argue that it is much more important
               | what you write, rather than where you write it, but
               | everything says something, and what it says is very
               | context dependent.
        
               | tptacek wrote:
               | What kind of person am I interacting with that cares
               | about email this way? It's certainly not customer
               | prospects or investors, both of whom have HTML email junk
               | you wouldn't believe.
        
             | tptacek wrote:
             | I'm wondering why I'd care either way.
        
         | kwhitefoot wrote:
         | > Replying wherever the email app happens to leave the cursor
         | .. It's antisocial, stupid, and makes the experience much worse
         | for everyone.
         | 
         | Bottom posting is even more antisocial if your recipient is
         | likely to be using a client that always opens the email with
         | only the top visible.
         | 
         | I agree that bottom posting is best but your ire should be
         | directed at the makers of the mail clients not the users.
        
         | asimpletune wrote:
         | What is bottom posting? Like the ordering of replies?
        
           | jcranmer wrote:
           | This is paraphrased from some old Usenet sig lines:
           | 
           | A: Because it messes with the flow of the conversation.
           | 
           | Q: Why is it bad?
           | 
           | A: Posting your reply above the text you are quoting.
           | 
           | Q: What is top-posting?
        
           | CharlesW wrote:
           | https://en.wikipedia.org/wiki/Posting_style
        
         | CharlesW wrote:
         | > _Want to look like a pro in email? Plain text, bottom posted,
         | trimmed._
         | 
         | Top posted + interleaved quoting, ya' filthy animals.
        
         | jabroni_salad wrote:
         | Sorry, top posting has won. You are going to reply to a
         | business person, and they're going to think you forgot to write
         | anything when their own message is at the top.
         | 
         | Also, I like that when I get added to a chain, the entire
         | context comes with it. If you trim it, it automatically becomes
         | an XY problem to my point of view.
        
           | sph wrote:
           | Hi Dave,
           | 
           | My answers below.
           | 
           | > yadda yadda
           | 
           | blah blah
           | 
           | ---
           | 
           | Works like a charm.
           | 
           | Messes up the quotation if some people top-quote and other
           | bottom-quote in the same conversation, but do people in 2024
           | seriously read the quoted text when every halfway decent
           | email client remembers the entire conversation and/or thread?
           | Quoted text is noise anyway, especially if coming from laymen
           | with Outlook with half a dozen lines of disclaimers, logo and
           | signatures repeated and quoted every email.
        
             | jcranmer wrote:
             | > do people in 2024 seriously read the quoted text when
             | every halfway decent email client remembers the entire
             | conversation and/or thread?
             | 
             | Sometimes new people get added onto threads after they've
             | been going on for a while, and then those people have to
             | read the quoted history to understand the context.
        
         | BadHumans wrote:
         | Bottom posting is weird and I hate it.
        
         | wt__ wrote:
         | I do a mix of both. Top posting when I'm making a general
         | comment, but if I'm responding to several questions, I pare the
         | original mail back as much as possible and reply underneath
         | each.
         | 
         | My logic is there isn't any benefit to bottom posting if all
         | you're doing is making someone scroll.
         | 
         | Also, I refuse to ever use a signature or Out of Office reply.
         | 
         | (Full disclosure: I only use public transport.)
        
       | scblock wrote:
       | This may be useful if you're purposely setting up to participate
       | somewhere with anachronistic rules, as it gives a nice list of
       | clients and configuration settings to get things working.
       | 
       | But for general email communication the ship sailed many years
       | ago and most people expect the ability to embed photos, tables,
       | lists, and text formatting directly into messages so we can
       | better communicate our intent using modern tools, without writing
       | 'source code' to do it, even that as simple as Markdown (which is
       | based on plain text email conventions). I wouldn't expect
       | anything here to gain traction outside of niche communities, and
       | the "why plain text is better" section is unconvincing.
        
       | dmwilcox wrote:
       | Nit: Mblaze is lovely but it is not a TUI. It's a maildir-enabled
       | copy of the "mh" command suite so you can manage and read your
       | email from the command line and use your default editor.
       | 
       | Other than that, yes please plaintext. I don't need a shopping
       | mall in my inbox, get off my lawn ;)
        
       | skywhopper wrote:
       | I agree that plaintext email was better in a lot of ways, but at
       | this point, insisting on it will only confuse most
       | correspondents. The days of plaintext email are over for all but
       | niche use cases. Alas, but there it is.
        
       | malcolmgreaves wrote:
       | Any history lessons for why 72 characters is the line length
       | limit? For compatibility with printers and old-school terminals,
       | I thought a hard limit of less than 80 characters per line was
       | the necessary. This not the case? Or is the 72 character limit's
       | significance for something different?
        
         | mhd wrote:
         | You need to add room for potentially multiple levels of added
         | quote marks.
        
         | noizejoy wrote:
         | > Any history lessons for why 72 characters is the line length
         | limit?
         | 
         | I believe it was punched cards (80 columns total, but 8 of
         | those generally used as sequence number).
         | 
         | https://en.wikipedia.org/wiki/Punched_card
        
       | askonomm wrote:
       | So this site wants you to use e-mail in a way that the vast
       | majority of people don't use? So if I for some reason even wanted
       | to do that, it would break how other people see my emails? This
       | makes absolutely no sense, and really comes across as some weird
       | mega-nerd swim-against-the-stream-just-because kind of rant.
        
         | jenadine wrote:
         | I disagree that plain text "breaks" how other people see your
         | emails. Plain text emails look just fine.
        
         | lordgroff wrote:
         | But sometimes that's kind of lovely too, it takes all kinds
         | after all. It's like using Gopher in 2023 and insisting
         | everyone else should too.
        
       | bitwize wrote:
       | "Try using a mail client from this century." --the IT guy at a
       | former worksite of mine
       | 
       | And yes, top posting has won. When you collaborate with others,
       | you communicate on the group's shared terms. For most workgroups
       | that means using Outlook's conventions, if not Outlook itself.
        
       | Kerrick wrote:
       | There is a great irony in a webpage with a section entitled "Rich
       | text isn't that great, anyway" using rich text to set said title
       | apart from the surrounding text typographically. The rest of the
       | page also makes significant use of hyperlinked text, text with
       | background colors, and other useful communication aids that
       | aren't possible with plaintext email.
        
         | Almondsetat wrote:
         | There is no irony because an email is not a webpage
        
         | jeauxlb wrote:
         | It's not that ironic; it's a web page that contains far more
         | information that one might expect in any but the largest of
         | emails.
         | 
         | The web is where the eyeballs are and nobody's going to
         | convince anyone of a new idea by wrapping whole-page content in
         | a <pre> tag, no matter the idealological purity this would
         | reveal. To reduce friction (already created by telling someone
         | to potentially change email clients) with readers the author
         | needs to speak the visual language of the medium.
        
       | FiloSottile wrote:
       | No, please don't send me emails in a format that will not reflow
       | readably on my phone, especially if I didn't use the same format
       | when emailing you. (The Fastmail instructions explicitly say to
       | disable "When replying, use the same format as the original
       | message".)
        
         | Athas wrote:
         | That sounds like a bug in your phone. Perhaps you should report
         | it to the vendor? Even my ancient Emacs mail reader can reflow
         | plain text emails when I ask it to do so. It sometimes needs to
         | be told on a paragraph-by-paragraph basis, because otherwise it
         | might also reflow ASCII art diagrams and such, but in practice
         | I find it a minor problem.
        
       | vouaobrasil wrote:
       | I love plaintext email. I always send them and I like getting
       | them too. I have Thunderbird configured for displaying email as
       | plaintext. HTML emails are ugly.
        
       | urbandw311er wrote:
       | Learn to let go.
        
         | something98 wrote:
         | I try not to let the intrusive thoughts win, but this is
         | exactly what I think almost every time there's an article on
         | the supposed supriority of emacs or markdown (i.e., plain
         | text).
        
       | legitster wrote:
       | > In plaintext emails, the URL is always visible, and you can
       | more easily make an informed choice to click it. Many phishing
       | emails have also taken the step of carefully replicating the
       | visual style of an email you might trust, such as the appearance
       | of a PayPal email. With plain text, it's much more difficult to
       | trick you like this.
       | 
       | This isn't actually true anymore. It's actually pretty hard to
       | trick a user and anti-spam software with HTML these days. And
       | getting look alike domains is pretty easy. More and more
       | successful phishing attacks happen with plaintext emails!
       | 
       | > HTML emails open up a lot of possibilities which are exploited
       | by spammers to circumvent spam filters, such as making large
       | amounts of text invisible, using hidden elements, and so on. Many
       | people discard HTML emails (particularly mailing lists) on the
       | simple basis that it dramatically reduces the amount of spam
       | emails they receive.
       | 
       | Also not true anymore, at least if you use a service like Yahoo
       | or Gmail. If anything, HTML gives Gmail's filters more "clues" as
       | to whether something is spam.
        
       | s1mon wrote:
       | I was willing to die on this hill for a while, but as others have
       | said, that time has unfortunately passed by. The same with top vs
       | bottom replies.
       | 
       | Another reason to let go of plain text is that it seems like
       | sometimes short plain text emails are more likely to end up in
       | spam filters. I don't have great proof of this, but definitely
       | have seen it happen.
        
       | wt__ wrote:
       | An observation: I switched to mainly reading my email in a text
       | client (vi-cmdg, which is a fork of cmdg, a Gmail client that
       | uses the API rather than IMAP - the fork has vim keybindings).
       | 
       | I'm finding I can process email quicker and it's less stressful
       | than using say Apple Mail, which in turn is always less stressful
       | than the Gmail web client.
       | 
       | I _think_ it might be because: - black and white and effectively
       | dark mode due to my terminal - much less furniture on the screen
       | - not seeing images in the emails (there's a shortcut to render
       | stuff with a roughly HTML-equivalent line wrap) - its slightly
       | more work to click links (keyboard shortcut which adds numbers
       | next to each link for you to press) but that doesn't seem to
       | irritate me too much - you get a simple list of attachments - you
       | can write replies in Vim, which I quite like
       | 
       | Interested to hear if anyone else is doing this...
        
         | ttunguz wrote:
         | I completely agree. I switched to neomutt three or four years
         | ago and there are a few things with text-based emails that
         | really accelerate my workflow.
         | 
         | 1. Fewer distractions. 2. Scripting keyboard shortcuts through
         | emails - creating a to-do from an email with just tapping a
         | function key, for example, or adding a company to a CRM with
         | another function key tap. 3. Being able to delete emails with a
         | Regex filter, which is really important for mailing lists. 4.
         | Much faster latency which Though it seems to be trivial
         | Google's research has shown is important to great user
         | experiences 5. Ability to use neovim within the email client.
         | 6. Local search using not much which again much lower latency
         | than Google even for very large mailboxes.
        
       | thecosas wrote:
       | Anyone know of mobile clients where you can use plaintext?
        
       | Alex3917 wrote:
       | > making an accessible HTML email is even more difficult than
       | making an accessible website due to the limitations imposed on
       | HTML emails by most mail client
       | 
       | FWIW I have a Gmail Add-on that reformats the garbage HTML
       | produced by email clients and makes it accessible. (And if you're
       | wondering what an add-on is, it's similar to a Chrome extension,
       | but without the security risks because the code runs on Google's
       | servers rather than in your browser.)
       | 
       | https://prettyfwd.com/
        
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       (page generated 2024-01-17 23:00 UTC)