[HN Gopher] A theory of the modern exclamation point!
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       A theory of the modern exclamation point!
        
       Author : crescit_eundo
       Score  : 35 points
       Date   : 2024-01-10 19:37 UTC (3 hours ago)
        
 (HTM) web link (annehelen.substack.com)
 (TXT) w3m dump (annehelen.substack.com)
        
       | zelias wrote:
       | Top of the Muffin to you!
        
         | khazhoux wrote:
         | Kudos on the deep Lippman reference!
        
       | glial wrote:
       | To channel Cormac McCarthy: Exclamation marks are for
       | exclamations.
        
       | Swizec wrote:
       | As an ESL, my opinions in exclamation points are "shrug". But
       | here's something about tone that grinds my gears: Why is clear
       | writing considered aggressive?
       | 
       | I often find it nearly impossible to understand coworkers because
       | they couch everything in layers of fluff. Seemingly to avoid
       | coming across as aggressive.
       | 
       | Especially when giving feedback. Please just tell me what's wrong
       | so I can fix it.
        
         | _a_a_a_ wrote:
         | Word.
        
         | MengerSponge wrote:
         | Skill issue. What you intend as "clear" has an aggressive tone.
         | 
         | It may be related to power differentials: when talking to peers
         | or superiors people tend to use more deferential and roundabout
         | phrasing. When talking to an underling, communication can be
         | much more terse.
        
           | Detrytus wrote:
           | > Skill issue. What you intend as "clear" has an aggressive
           | tone.
           | 
           | That's one of the things I find weird about English. Just
           | saying what you want in a straightforward way is considered
           | "rude" or "aggressive", and you have to add tons of those
           | bullshit expressions like "please", "would you mind",
           | typically at least two or three of them in a single sentence.
           | What a waste of time....
        
             | floxy wrote:
             | I'd love an example (or two) of a single sentence using two
             | or three of these "niceties".
        
               | Detrytus wrote:
               | I would love to give you some good examples, but if you
               | could wait till tomorrow that would be great.
               | 
               | Sorry for sneaky edit :-)
        
               | floxy wrote:
               | So maybe it is just overly flowery language in general?
               | How would you like to word that?
               | 
               | - Tomorrow.
               | 
               | - I'll give examples tomorrow.
               | 
               | - I have good examples to give you tomorrow.
               | 
               | ...Do you find the "extra" language is equally required
               | in speech and text? I also wonder if there is a certain
               | conservation of syllables across languages, maybe related
               | to how fast our brains can process speech? And in some
               | languages the syllables are needed for comprehension, and
               | in other language there are "filler" words?
        
               | Cthulhu_ wrote:
               | Your quote is one already; instead of saying "Give me an
               | example or two", you don't even ask, you instead posit a
               | problem, a thing you would like, without asking anyone in
               | specific. It's indirect communication, and sometimes
               | people get upset if their indirect question or their
               | positing of a problem isn't responded with a "Here you
               | go!".
               | 
               | If you want something, go and find it. If you want
               | someone else to provide it for you, ask. Or tell. But
               | don't posit a problem and expect someone to fix it for
               | you.
        
               | trealira wrote:
               | It's interesting for me to have this pointed out. I've
               | read posts from English speakers trying to learn Japanese
               | complain about Japanese culture being very indirect and
               | subtle, but the same complaint can be applied to our own
               | culture.
               | 
               | As a teenager, I stayed in Spain for a month living with
               | a host couple, and I remember the wife telling me that I
               | said "por favor" too much (like asking "could you please
               | pass the salt?" at dinner) asked for things too much, and
               | generally acted overly polite. For example, it's
               | apparently more common in Spain to order food at
               | restaurants like "Give me a coffee (please)" and not "I
               | would like a coffee, please". All this was in Spanish;
               | I'm just translating what we said into English.
        
             | CodexArcanum wrote:
             | It's a silly that you list "please" as fluff. That critical
             | word changes a demand into a request, which is very
             | powerful.
             | 
             | "Hand me that." An order, a directive, as one might issue
             | to a servant.
             | 
             | "Hand me that, please?" A question, a request, a favor, as
             | you might ask of someone you respect.
        
               | Detrytus wrote:
               | But in sentences like: "Could you hand me that, please?"
               | The word "please" seems redundant, "could you" already
               | does the job of asking nicely. That is, from my
               | perspective as someone speaking English as a second
               | language.
        
               | tnecniv wrote:
               | In that case, it does not materially change the content
               | but it does change the tone to indicate you would
               | appreciate them responding in the affirmative . Adding a
               | "please" to a request also doesn't make it harder to
               | understand.
               | 
               | You do have a point, though. Passive voice can be a lot
               | more wordy / harder to parse, but people often use it to
               | be more polite sounding.
        
               | floxy wrote:
               | >"Hand me that." An order, a directive, as one might
               | issue to a servant.
               | 
               | Do English speakers generally not use "please" and "thank
               | you" with servants?
        
             | happytoexplain wrote:
             | Eh, language is complex. Maybe some people read too much
             | into the absence of a please, but in English, imperatives
             | are in fact intrinsically rude most of the time. If I say,
             | "open the window", that's rude in 9 out of 10 contexts, as
             | opposed to "could you open the window?"
             | 
             | That said, I have absolutely seen people be excessively
             | polite in a way that comes off as non-genuine, but they are
             | always ESLs. I assume they just have a hard time seeing the
             | line, so they try to play it safe.
        
         | yaky wrote:
         | Both my sibling and I experienced the same in the US corporate
         | culture. Even non-confrontational phrases have to be wrapped in
         | multiple layers of please / perhaps / would you kindly to not
         | be considered "rude".
         | 
         | From what I heard, this "corp-politeness" is somewhat of a meme
         | in foreign software developer teams and is often mocked.
        
       | kyrofa wrote:
       | It seems overly simplistic to boil this down to sexism. You're
       | really going to tell me that I'm sexist because I think emailing
       | a paying customer with multiple sentences ending in multiple
       | exclamation marks comes off as unprofessional? I should be able
       | to have an opinion about messaging and tone without involving
       | that person's gender.
        
         | lcnPylGDnU4H9OF wrote:
         | Not trying to comment on sexism but this sticks out to me:
         | 
         | > I think emailing a paying customer with multiple sentences
         | ending in multiple exclamation marks comes off as
         | unprofessional
         | 
         | Why?
        
           | kyrofa wrote:
           | Because we're providing a service. We're not buddies. We're
           | not texting our bff. I don't like to see professional emails
           | using "lol" either.
        
           | floxy wrote:
           | Not the OP, but seems like the typical used-car sales pitch,
           | where they yell at you to pay attention. If what they had was
           | so great, they wouldn't have to yell. But since these are
           | used cars, not materially different from other used cars,
           | they try to differentiate themselves by volume instead of
           | value.
           | 
           | I think Apple could put out an 15 second ad, with just a
           | black background, where in the first second a white Apple
           | logo fades in. And then a several seconds later, a date fades
           | in below the logo. Maybe a soft ocean sound in the
           | background. And people would be eagerly awaiting whatever
           | mystery launch is happening. (Or maybe Apple (or someone
           | else) already has run an ad like this?)
        
       | MengerSponge wrote:
       | Hey! You know what! In 2022 I am using exclamation points at the
       | end of every email sentence! I don't care if it looks like I'm
       | unhinged! I am! Warmest regards!!!
       | 
       | https://twitter.com/kaitfeldmann/status/1480629739542888451?...
        
         | nelox wrote:
         | Being a question, it should read "You know what?" ;)
        
           | Cthulhu_ wrote:
           | You know WHAT?!?!?!??????
        
       | block_dagger wrote:
       | It's the repeated exclamations (!!) that are the true offenders.
        
         | TacticalCoder wrote:
         | > It's the repeated exclamations (!!) that are the true
         | offenders.
         | 
         | A lawyer I know told me, about 25 years ago (before email was
         | really common place everywhere), something I never forgot. I'm
         | paraphrasing but it went like this:
         | 
         |  _" When a would-be client sends me a letter with some words or
         | a sentence written in a size 16 font in bold red characters and
         | ends the sentence with three exclamation marks, I refuse that
         | person as a client. They're impossible to deal with. They're
         | people convinced they're always right and you cannot make
         | reasoned arguments to these people."_.
        
       | yonisto wrote:
       | Top of the muffin to you!!!
        
       | justsomehnguy wrote:
       | > If you think someone's written communication style is off, or
       | wrong, or bitchy: see if it's possible to clarify their intention
       | without asking them to change their tone.
       | 
       | That works both ways, _girl_.
        
         | trealira wrote:
         | I don't understand what you're implying, and I'm a man. You're
         | trying to be rude to demonstrate something, but I don't know
         | what. What is it?
        
       | floxy wrote:
       | >There are very few situations in which I feel the need to be
       | exclamation-free, and almost all of them involve a man who won't
       | take no for an answer.
       | 
       | Interesting. I would have thought the opposite. Save the
       | exclamation for emphasis, especially for something like "No!".
        
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       (page generated 2024-01-10 23:01 UTC)