[HN Gopher] The drive stats of Backblaze storage pods
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       The drive stats of Backblaze storage pods
        
       Author : leiferik
       Score  : 133 points
       Date   : 2024-01-03 18:07 UTC (4 hours ago)
        
 (HTM) web link (www.backblaze.com)
 (TXT) w3m dump (www.backblaze.com)
        
       | MeteorMarc wrote:
       | >>>All 40 of the Dell servers which make up these two Vaults were
       | relocated to the top of 52U racks, and it appears that initially
       | they did not like their new location.
       | 
       | Or the way in which they were handled during the relocation?
        
         | newsclues wrote:
         | Maybe they moved them again to confirm location was the issue
        
           | lostlogin wrote:
           | "All 40 of the Dell servers which make up these two Vaults
           | were relocated to the top of 52U racks, and it appears that
           | initially they did not like their new location. _Recent data
           | indicates they are doing much better, and we'll publish that
           | data soon._ " Italics mine.
           | 
           | Seems like they changed something.
        
       | willcodeforfoo wrote:
       | Looks like ~3,087 Petabytes of total storage!
        
       | stackskipton wrote:
       | Is there any information what lead to Backblaze to stop making
       | their own hardware and going with COTS?
        
         | mbrameld wrote:
         | > Over the last few years, we began using storage servers from
         | Dell and, more recently, Supermicro, as they have proven to be
         | economically and operationally viable in our environment.
         | 
         | Sounds like it was money.
        
         | wannacboatmovie wrote:
         | Yes, building your own shit is expensive.
         | 
         | Tale as old as time.
         | 
         | Before someone uses Google's servers as an example, I would say
         | that strapping together consumer grade components with zip ties
         | and no case isn't what I'd consider a 'server'; rather, a loose
         | collection of parts.
        
           | hinkley wrote:
           | Google has 3 orders of magnitude more servers than I'll ever
           | need. With that sort of difference it's not only a change of
           | solution but also a change of rules.
           | 
           | We simply do not witness the same bottlenecks.
        
           | lesuorac wrote:
           | IIRC, parts for some of the garage servers were found from
           | literally dumpster diving.
           | 
           | However, it does cause you to write some very fault tolerant
           | code.
        
         | Analemma_ wrote:
         | They may have just reached a scale where it was viable, where
         | it wasn't before. The bigger you are, the bigger discounts you
         | can negotiate. They also certainly have the leverage to walk
         | away from a deal, since they have proof "hey, we'll just build
         | our own if we don't like your offer."
        
         | ericbarrett wrote:
         | My sense is that storage server prices have had to come down to
         | compete with both cloud (like S3 archival tiers) and roll-your-
         | own solutions. The former are relatively recent and the latter
         | have become more feasible as companies--Backblaze among them--
         | have open sourced well-engineered designs. Storage server
         | margin used to be insane, over 80% after COGS back in the 00s
         | and only slightly less last decade, and there's still room to
         | compete.
        
           | hinkley wrote:
           | I hope history will eventually read something like this:
           | 
           | In the aftermath of the Dot Com Bust, manufacturers became
           | conservative, and lost their ability to dream big. Into this
           | power vacuum stepped the so called Cloud Providers, who in
           | some cases made their own hardware and tools to solve their
           | problems.
           | 
           | Over time manufacturing caught up, missing tools were
           | written, and the Cloud providers went back to solving the
           | main problem nearly none of their customers of suppliers
           | could ever solve: the speed of light (locality).
        
         | zdw wrote:
         | I would imagine that in the early days there was nothing that
         | met the requirements. Early on very few systems had the drive
         | density needed - products like Sun's Thumper with 48 drives
         | (https://en.wikipedia.org/wiki/Sun_Fire_X4500) were few and far
         | between.
         | 
         | Today there are lots of high storage density devices, so no
         | point to build your own if you can get it already engineered
         | and with a warranty from somewhere else.
        
         | louis-paul wrote:
         | Here is another post by the same author:
         | https://www.backblaze.com/blog/the-storage-pod-story-innovat...
        
       | dijit wrote:
       | I love these so I'm really sad to say this: What's missing is an
       | AFR based on deployed time in increments, not total time.
       | 
       | For example: there should be a sliding window (or a histogram)
       | relating to AFR after deployment for a time frame.
       | 
       | IE: AFR between 0-300 days, AFR between 301-600 days, AFR between
       | 601-900 days (etc).
       | 
       | Otherwise we're looking at failures historically for the entire
       | period, which might hide a spat of failures that consistently
       | occur 3 years in, giving a relatively unfair advantage in numbers
       | to newer drives.
       | 
       | That said, I really do love these and I hope they continue.
        
         | ahazred8ta wrote:
         | Backblaze's SSD bathtub curve shows higher failure rates < 6mo
         | and > 3yr, with a sweet spot around 1.5yr where the failure
         | rate is 4-5 times lower. -
         | https://regmedia.co.uk/2023/09/26/bathtub.jpg
         | 
         | The HDD afr is under 2% for the first 3.5 years. Due to factory
         | testing, 'the bathtub now has no left side, which makes it hard
         | to take a bath'. https://i.gzn.jp/img/2021/12/21/black-blaze-
         | how-long-disk-dr...
        
       | okbrown wrote:
       | If there is one company that could give accurate stats on what
       | drives actually perform better and what drives are the worst and
       | fail more often it is Black Blaze, but yet they don't. What a
       | missed opportunity to provide some insight.
        
         | jannyfer wrote:
         | Like this?
         | 
         | https://www.backblaze.com/blog/backblaze-drive-stats-for-q2-...
        
           | okbrown wrote:
           | My first Facepalm!! For 2024!!
        
         | okbrown wrote:
         | No.... I take it back, I am a fool! They do publish the stats!!
         | https://www.backblaze.com/blog/backblaze-drive-stats-for-q3-...
         | 
         | My bad!!
        
           | okbrown wrote:
           | One thing for sure though, these stats have confirmed my
           | disappointment with Seagate all these years. Utter garbage!
        
           | ranting-moth wrote:
           | Yep, I never buy a drive for myself or recommend to other
           | without having first looked the their stats.
        
           | apocalyptic0n3 wrote:
           | They've been publishing these stats for years and years now,
           | too. It's a wealth of data they've provided and has helped me
           | pick the dozens of drives I've ordered over the years
        
             | autoexec wrote:
             | Where are you ordering your drives from these days? In the
             | past I went from physical shops -> new egg -> amazon and
             | now amazon and new egg aren't reliable sellers and the
             | physical shops are either gone, under-stocked, or buy their
             | stuff on amazon too.
        
       | pqdbr wrote:
       | I really wished Backblaze B2 worked better to be a real
       | alternative to S3. The pricing is a middle finger to AWS and
       | other providers.
       | 
       | However, we were having 1 outage per month with B2, and in the
       | middle of 2023 we decided to go back to AWS and only use S3 for
       | replication.
       | 
       | We still monitor both services simultaneously (S3 and B2), and
       | every other month we are still having an episode where the
       | latency rises from 15ms to something like 25 seconds for each
       | write/read operation.
        
         | nerdponx wrote:
         | It works pretty well for low-volume ad-hoc data storage at
         | least. I use it for personal data science projects.
        
         | eropple wrote:
         | Have you looked at Cloudflare R2? I've had good luck there, but
         | am exercising it only lightly.
        
         | tempest_ wrote:
         | It has been a while since I looked but CFs R2 was cheaper than
         | s3 the last I looked, never used it though.
        
         | jiripospisil wrote:
         | The problem for us was the latency - sometimes it would take
         | ~2s to serve an image. We ended up putting Cloudflare in front
         | of it and that worked but might have actually been against
         | their ToS (I know there have been some changes to it since
         | then).
        
         | phpisthebest wrote:
         | I have tried several S3 Alternative so far Wasabi has been the
         | best...
         | 
         | I had some Latency and Bandwidth problems when trying to push
         | alot of data into BackBlaze not terrible but slower than Wasabi
         | it however was usable. Some of the other vendors I tried were
         | not even usable
        
       | atesti wrote:
       | Does anybody know which Dell product they use? Dell also has JBOD
       | enclosures like Powervault MD2460
        
         | mmmooo wrote:
         | they mention servers, so possibly not jbods, but R740xd2 (or
         | newer R760xd2). The former are 26x3.5" so would match what they
         | describe.
        
       | gorkish wrote:
       | The most interesting thing here is the discussion about using
       | vendor hardware instead of their own bespoke stuff.
       | 
       | My takeaway is that it's still essentially impossible to
       | negotiate anywhere close to a fair price with commodity server
       | vendors until you are buying hundreds of machines, and then only
       | if you are capable of demonstrating that you are willing to
       | design and build them yourself. And yet despite this, it's still
       | cheaper than cloud even paying advertised prices.
       | 
       | Where do regular people buy servers without insane markup if you
       | need say 10-20? Used to be I could actually buy supermicro
       | barebones, but that ended a really long time ago.
        
         | prirun wrote:
         | > Where do regular people buy servers without insane markup if
         | you need say 10-20?
         | 
         | IMO, for a small number of servers, the insane markup isn't a
         | huge cost of business so doesn't matter that much.
        
           | lostlogin wrote:
           | It's a pity there isn't a way for several buyers to pool
           | their purchasing power.
        
             | lazide wrote:
             | 2-3x of 1 is still in the same order of magnitude and
             | unlikely to matter.
        
         | aaronax wrote:
         | You get two VARs, one with Dell and one with HP. Then a couple
         | back and forth negotiation rounds and you will be paying 40-50%
         | of MSRP. Or even try to do it direct with your Dell/HP reps,
         | since VARs are of dubious value.
        
       | mynameisnoone wrote:
       | Boooo! No drive manufacturer names and model numbers. This is
       | totally useless data for anyone so it's absolutely pointless to
       | blog about.
       | 
       | https://www.backblaze.com/blog/backblaze-drive-stats-for-q3-...
       | contains the necessary data, but it seems old.
       | 
       | I don't know why they're buying COTS server gear because their
       | whole premise was the economy-of-scale of having their own pods
       | made. I don't understand why they don't go to Quanta or Foxxconn
       | to build them whatever they need because Dell is really just a
       | marketing front like CDW that relies heavily on third-party
       | contract designers and major component manufacturing, and then
       | only does final assembly itself.
        
         | Sohcahtoa82 wrote:
         | > https://www.backblaze.com/blog/backblaze-drive-stats-
         | for-q3-... contains the necessary data, but it seems old.
         | 
         | ...is this a joke?
         | 
         | That's Q3 2023. Assuming the quarters are calendar quarters, Q4
         | 2023 ended literally 3 days ago. They're not going to have a
         | report out right away.
        
       | joshfee wrote:
       | I use B2 as the backend for my personal backups using restic
       | (which I would highly recommend
       | https://github.com/restic/restic). I don't have a ton of data to
       | backup, so even with hourly backups (restic only backs up when
       | there are changes) I have ~100GB and it runs me a whopping
       | $0.60/month. I almost feel guilty when I get the bill. But the
       | minute I need to pick a storage platform in a professional
       | context I know what my first choice will be.
       | 
       | (I am _not_ affiliated with Backblaze in anyway. Just a happy
       | user)
        
         | cvalka wrote:
         | Rustic is better
        
           | antx wrote:
           | Better in what way? Restic is well written, and is "mature".
           | Rustic, is still considered "beta" software.
        
             | cvalka wrote:
             | It supports append only(which is a MUST for backup
             | software) and is declarative.
        
               | dsissitka wrote:
               | restic has supported append-only repositories since
               | before rustic was a thing.
        
         | autoexec wrote:
         | What plan are you using? Their website suggests that their
         | plans for a single user costs are ~$6-$10 a month.
         | 
         | https://www.backblaze.com/cloud-backup/pricing
         | 
         | It's still a pretty good deal though...
        
           | phpisthebest wrote:
           | B2 is not Cloud Backup, B2 is there S3 compatible storage
           | that you pay by the GB
           | 
           | your links are to their "backup" service which is only for
           | Windows and Mac computers, and is limited to their backup app
           | which many people report having throttling and other issues,
           | it is "unlimited" in the sense that it should only be used
           | for a single computer, which is why they never support Linux
           | on it, because they believe (probably correctly) that linux
           | support would mean most people will install it to NAS devices
           | and ruin the business model for everyone else
           | 
           | Historically that has been the case for all of the backup
           | solutions that offered "unlimited" data for a fixed price
           | monthly, I think BackBlaze is the only remaining vendor in
           | the game that does
        
           | MertsA wrote:
           | Backblaze B2 is their generic object storage platform similar
           | to S3. You pay what you use and it scales into petabytes.
           | There's no minimums so if you're only using small amounts,
           | you get a small bill at the end of the month. It's not backup
           | software, just the underlying cloud storage platform.
        
           | artimaeis wrote:
           | Cloud backup != B2.
           | 
           | https://www.backblaze.com/cloud-storage/pricing
           | 
           | $6/TB/Month. Very manageable egress-fees. If you're using it
           | for cold-backup, hopefully you rarely have to pay them.
        
             | cweagans wrote:
             | No egress fees if you aren't downloading more than 3x what
             | you've stored!
        
         | sudhirkhanger wrote:
         | Is their any difference in storing to B2 via Restic or
         | Duplicity vs BackBlaze Computer Backup?
         | 
         | Do you have access to your file via mobile access, sharing
         | feature, etc.? https://www.backblaze.com/cloud-backup
        
       | qwertox wrote:
       | We're so lucky that Backblaze creates these reports and shares
       | them openly. That's not normal for companies to do and it's
       | valuable for us consumers to get these insights.
       | 
       | Actually I'm referring to their drive stats and not their storage
       | pod stats like in this report.
       | 
       | Thank you Backblaze.
        
         | agumonkey wrote:
         | Seconded, it's one of the links that I will automatically read
         | in great details.
         | 
         | Thanks indeed.
        
       | gadders wrote:
       | Yeah yeah. Just make your client software suck less. Crashplan is
       | much better but went professional only, sadly.
        
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       (page generated 2024-01-03 23:00 UTC)