[HN Gopher] The Chevy Blazer EV Launch Has Gone from Rough to Wo...
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       The Chevy Blazer EV Launch Has Gone from Rough to Worse as GM
       Issues Stop-Sale
        
       Author : bastard_op
       Score  : 47 points
       Date   : 2023-12-25 21:58 UTC (1 hours ago)
        
 (HTM) web link (www.thedrive.com)
 (TXT) w3m dump (www.thedrive.com)
        
       | mlinhares wrote:
       | Sometimes it's hard to believe this is just incompetence.
        
         | FirmwareBurner wrote:
         | N'ah. Big auto execs are really _that_ incompetent, they don 't
         | need to go out if their way to intentionally fuck up something.
         | 
         | They should dogfood their own products more often instead of
         | being chauffered in Porsches or Aston Martins (I imagine).
        
           | superduty wrote:
           | You imagine wrong, at least in the case of Ford's execs.
           | 
           | The burden of corrupt and useless unions and the ancient
           | dealership model are direct contributors to the garbage the
           | big 3 put out. Stifled product and manufacturing innovation,
           | build costs out of control, quality disincentivized, and the
           | ever present spectre of easy Democrat $$bailouts work against
           | designing or building or delivering anything good at a
           | reasonable cost.
        
         | philwelch wrote:
         | [delayed]
        
       | havaloc wrote:
       | https://www.youtube.com/watch?v=6rPDA7dMOT4
        
       | orenlindsey wrote:
       | This is why nobody likes American car brands. The brands that
       | make them cut corners and things like this happen. Teslas are the
       | only American-made cars that are somewhat high-quality.
        
         | FirmwareBurner wrote:
         | >Tesla       >High quality
         | 
         | Pick one.
        
           | KRAKRISMOTT wrote:
           | Their software quality is best in class, rivaled only by
           | other EV-only brands like Polestar and Rivian. The
           | traditional manufacturers cannot compare at all.
        
             | FirmwareBurner wrote:
             | Sure but you can't remotely OTA update chassis cracks or
             | badly fitting body panels. For better or worse, bad SW can
             | always be fixed later. Bad manufacturing can not, and
             | software won't get you from A to B on its own.
        
             | bigbillheck wrote:
             | I'd rather have bad software and wheels that don't fall off
             | than the other way 'round.
        
               | iancmceachern wrote:
               | Totally. Every so often the Bluetooth connection on my
               | Scuon FR-S disconnects. I just turn the car off and back
               | on, because its a stick it's easy and I can even do it
               | while driving. No biggie.
               | 
               | Other than that it's been super reliable. The perfect
               | car.
        
             | iancmceachern wrote:
             | This may be true. But it's a car company.
        
         | EthicalSimilar wrote:
         | I think many people would disagree that Tesla are high-quality,
         | even "somewhat".
        
         | LeoPanthera wrote:
         | > Teslas are the only American-made cars that are somewhat
         | high-quality.
         | 
         | As the owner of one, this is absolutely not the case.
         | 
         | But I don't even think this is the biggest problem. It wouldn't
         | matter so much if they'd just fix them when they break, but
         | they don't. They go out of their way, and do everything
         | possible to avoid fixing them, to the point of being rude. I
         | hate it.
        
         | tw04 wrote:
         | The mustang mach-e is infinitely higher build quality than
         | anything Tesla makes. From body panel alignment to interior
         | squeaks and rattles.
        
           | FirmwareBurner wrote:
           | Was gonna say the same. I'm not a Ford fan but out of all the
           | American brands they have the best image of quality here in
           | Europe. GM seems to just be trash everywhere.
        
           | icelancer wrote:
           | Did you see the software update brick a Mach-E?
           | 
           | https://twitter.com/danluu/status/1739387245034139692
           | 
           | That said, I've rented a Mach-E and its "self-driving" module
           | is far, far superior to the Tesla. Hands-free, no wheel
           | nudging, and a bar that watches your face/vision. Reminds me
           | of comma.ai type work.
        
             | vel0city wrote:
             | Did you see the software update brick a Tesla Model 3?
             | 
             | https://www.reddit.com/r/TeslaLounge/comments/112oqln/new_t
             | e...
             | 
             | https://www.topspeed.com/real-story-behind-teslas-failed-
             | ota...
        
           | jonathankoren wrote:
           | The fact that body panel alignment is something to tout is
           | really damning about Tesla. That's just table stakes.
           | 
           | Still my all time favorite defect.
           | https://www.thedrive.com/news/22951/new-tesla-
           | model-3-with-m...
        
         | Etheryte wrote:
         | "Breakdown of faults by car brand: Tesla has replaced Dacia at
         | the bottom" [0]
         | 
         | [0] https://news.ycombinator.com/item?id=38760933
        
         | iancmceachern wrote:
         | It's actually the exact opposite.
        
           | fnordpiglet wrote:
           | Depends on the era and brand. The 1980's was defined by
           | corner cutting low quality and "buy American" marketing to
           | compensate by playing on nationalism. In 2023 I think most
           | brands have reversed that, but not all.
           | 
           | They all, though, have rushed a higher margin EV product out
           | hoping that magic happens over night and being surprised it
           | actually takes time to build a new vehicle platform. Teslas
           | advantage is many years of development without meaningful
           | competition.
           | 
           | The result is pretty crummy EVs, articles lamenting EVs are
           | unreliable (rather than car makers are making unreliable
           | EVs), etc. Except for Tesla, which are middle of the pack for
           | reliability.
        
       | cyberax wrote:
       | It's especially hilarious because their official reason for their
       | shitty infotaiment system was "safety".
        
       | ethbr1 wrote:
       | Wow, the Edmunds article has a list of the 23 issues the
       | dealership flagged when they brought the car in:
       | https://www.edmunds.com/car-news/2024-chevy-blazer-ev-long-t...
       | (at bottom of article)
       | 
       | It sounds like one or more hardware manufacturing defects and/or
       | full software crashes triggered under normal vehicle operation.
       | 
       | Which sounds like QA was compressed / skipped to hit a launch
       | date.
       | 
       | Cars: The new "release the game and we'll patch it later"
        
         | toomuchtodo wrote:
         | Works when you're an engineering first org. Doesn't work when
         | you're a legacy dumpster fire bolting together from OEM bins
         | while doing $10B in share buybacks.
         | 
         | "You did, Mary!" Hilarious. GM execs will be long gone by the
         | time Tesla and BYD crush the company.
         | 
         | Edit: fnordpiglet nails it:
         | https://news.ycombinator.com/item?id=38767047 ("The politics of
         | established ICE execs vs the EV execs and Tesla margin envy.")
         | 
         | https://electrek.co/2021/11/18/president-biden-gm-ceo-marry-...
         | 
         | https://www.cnbc.com/2023/11/29/gm-buyback-dividend-guidance...
        
         | phkahler wrote:
         | >> Cars: The new "release the game and we'll patch it later"
         | 
         | I knew someone who worked at GM in OTA (over the air updates)
         | and I said not to let them use that capability to slip
         | schedules and fix it later. She said there were definitely
         | teams wanting to use it that way, but she was pushing back.
         | That was several years ago. Maybe they lost that battle.
        
       | ivraatiems wrote:
       | Should've just kept selling the Bolt. You know, the immensely
       | popular, cheap, established vehicle brand they've been making for
       | years? Oh well.
        
         | 7thaccount wrote:
         | Yeah right? What was the reason?
        
           | ethbr1 wrote:
           | Almost certainly: profit margins on different models.
           | - Bolt: -$4k to -$9k per vehicle [0]        - Suburban: +$10k
           | per vehicle [1]
           | 
           | [0] https://www.hotcars.com/gm-admits-bolt-not-profitable/
           | 
           | [1] https://gmauthority.com/blog/2023/06/heres-how-much-
           | profit-g...
        
             | ivraatiems wrote:
             | This is correct, I believe: Chevy never made the kind of
             | money they wanted to on the Bolt, despite its popularity.
        
           | fnordpiglet wrote:
           | The politics of established ICE execs vs the EV execs and
           | Tesla margin envy.
        
         | claytongulick wrote:
         | Or the Volt.
         | 
         | That's the one I really wanted.
         | 
         | 50 miles electric, extended range gas at over 40mpg.
        
       | a_vanderbilt wrote:
       | No CarPlay and reliability issues have doomed this car out of the
       | gate. Incompetent management will throw their hands up and say
       | "We tried!", ignoring all of the reasons why it failed. It's an
       | electric vehicle, provide reliable electronics (you already
       | figured this out in your gas-powered vehicles) and a decent
       | infotainment system and people will love it. Tesla managed to
       | dominate the market doing little else besides making it fast.
        
       | j33zusjuice wrote:
       | It's cool, we'll just bail them out again when they tank the
       | company with shit products.
        
       | dang wrote:
       | Recent and related:
       | 
       |  _GM halts sales of its new Chevy Blazer EV amid reports of
       | software issues_ - https://news.ycombinator.com/item?id=38748943
       | - Dec 2023 (85 comments)
       | 
       |  _Our Chevy Blazer EV Has 23 Problems After Only 2 Months_ -
       | https://news.ycombinator.com/item?id=38749417 - Dec 2023 (48
       | comments)
        
       | to11mtm wrote:
       | Ouch.
       | 
       | Kinda follows the trend I'm hearing with carmakers of late
       | however.
       | 
       | Just yesterday my BIL was opining that his dad was 'thinking
       | about a Chevy' after being a F150 driver for decades (home
       | improvement type industry.) I warned him that a colleague had a
       | Blazer in the shop for 3 months waiting on a part... i.e. every
       | manufacturer seems to be strugglebussing with meeting ship dates
       | while keeping quality and proper service supply chains in place.
       | 
       | I do think a big challenge is 'overplanning'; Ford did some
       | things right with the Maverick and F150 Lightning (i.e. using as
       | much as what they had on hand in a way to minimize overall risk)
       | but did make some missteps along the way (General supply
       | allocation for the Maverick, poor handling of parts supply chain
       | for known CSPs and other warranty repairs, build quality of some
       | early models being bad enough to somehow lead to wet floormats.)
       | 
       | If you're gonna go out knowing things may have issues, you _must_
       | have a plan to make it right for the consumer in an orderly
       | fashion. The increasing levels of abstraction /bureaucracy in
       | warranty and defect handling in products over the last 20 years
       | is frankly sad.
        
         | ethbr1 wrote:
         | If I'm in the place where I still need a truck, and there's a
         | decent used extended warranty option, the Lightning extended-
         | range battery is my current next vehicle to beat.
         | 
         | Backfeeding home power in the event of an outage or running
         | essentially everything in an off-grid scenario is too game
         | changing to ignore.
        
         | scrapcode wrote:
         | A common reply to "how is it working at X?" is that it is only
         | as good as your immediate supervisor. I think this is the same
         | with vehicle brands, except that your experience owning them is
         | only as good as your nearest dealership/maintenance garage. I
         | have had a terrible experience with almost all brands at some
         | point. Most recently, Ford completely refusing to acknowledge
         | widespread issues with their 10-speed transmission- to the
         | point many Ford dealerships in the area quit taking
         | transmission service work completely. I quit fighting them and
         | switched to a Chevy, and I'll just have to wait until it
         | malfunctions to see how bad the nearest service department is.
        
       | HarHarVeryFunny wrote:
       | Shame - it's quite a sharp looking design.
        
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       (page generated 2023-12-25 23:02 UTC)