[HN Gopher] Cautionary tale about letting big companies on feder...
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       Cautionary tale about letting big companies on federated
       communication protocols
        
       Author : Timothee
       Score  : 52 points
       Date   : 2023-12-15 15:11 UTC (7 hours ago)
        
 (HTM) web link (cloudisland.nz)
 (TXT) w3m dump (cloudisland.nz)
        
       | schmichael wrote:
       | This is a risk with federated protocols regardless of who
       | operates them. OP's suggestion of personally knowing all of the
       | operators you interact with doesn't scale. As I've said in other
       | discussions: scaling isn't required. You can intentionally choose
       | to keep your community small, but you have to admit that's
       | exclusionary. You're looking for a solution for your in group
       | (since everyone is assumed to know their operator), and that's
       | never going to scale to a large international audience.
       | 
       | What Google has done with chat and a hundred other products is
       | atrocious, but when it involves federation it's something any
       | negligent, malicious, or just opinionated operator could do at
       | any time. Mastodon is pretty full of instance blocking drama
       | already.
       | 
       | I hope a federated protocol can survive in a world of asymmetric
       | operators. Email has done ... ok. Jabber less so. Here's hoping
       | mastodon becomes a gold standard.
        
         | notnullorvoid wrote:
         | > I hope a federated protocol can survive in a world of
         | asymmetric operators. Email has done ... ok.
         | 
         | Email as a decentralized protocol is basically dead at this
         | point. Not to mention extreme decline in usage from younger
         | generations and to a lesser extent the whole population.
         | 
         | Google can maybe take some of the blame for that, but they also
         | likely extended the lifetime of email too through Gmail's
         | relative ease of use (in the early days).
        
           | BobaFloutist wrote:
           | The killer of email, like with every method of communication
           | that has gone mainstream and then declined, is spam.
           | 
           | Not just spam as in fraudulent scams, though those are pretty
           | bad.
           | 
           | Not just spam from companies you've done business with and
           | neglected to opt out of legal spam from, though it's
           | exhausting.
           | 
           | Once a communication protocol gets a reputation as a
           | consistent way to reach someone, with some level of urgency,
           | a certain subset of the population lowers their threshold for
           | what constitutes urgency until the signal gets lost in the
           | noise.
           | 
           | Not sure how to fix it.
        
             | pmontra wrote:
             | Spam is a problem, chats are another one, IMHO a bigger
             | one.
             | 
             | Every message in a chat, whatever chat, is one less mail
             | sent. That was true in the 80s / 90s with IRC and it's true
             | with WhatsApp, Slack, etc now.
        
           | schmichael wrote:
           | > Email as a decentralized protocol is basically dead at this
           | point.
           | 
           | While I wouldn't consider it healthy, it is far from dead.
           | Billions of emails are sent every day from untold numbers of
           | operators, few of whom have a direct relationship with one
           | another. Few systems can claim that level of use and
           | distribution.
           | 
           | Email users can choose from a number of free or paid
           | providers. None of those providers had to request access to
           | participate in the email network, such as requesting API keys
           | from Twitter or Meta to participate on their platforms. This
           | is not to say email is easy or without gatekeepers! This is
           | only to say it's _possible_ for a determined and technically
           | capable operator, whether an individual or an organization,
           | to participate in the global email system without having to
           | ask any one entity for permission.
           | 
           | Again: I'm not trying to assert it's a particularly healthy
           | federated ecosystem, but I would argue it's still a
           | successful one.
        
           | ItsABytecode wrote:
           | I feel like "email is dead as a decentralized protocol" is
           | paradoxically a meme among Gmail users. Counter-anecdote: I
           | haven't touched Gmail in years and I still send and receive
           | email fine
        
         | kornhole wrote:
         | It is a cautious tale we can hopefully relate to people before
         | they jump on Threads and get locked in. Unfortunately those of
         | us off the platforms have difficulty getting through to people
         | on the platforms.
         | 
         | It is very easy to run an individual or small Mastodon or other
         | activity pub instance, but this is also not widely known. The
         | problem with almost every free solution is that zero money is
         | spent on marketing.
        
         | glenstein wrote:
         | > You can intentionally choose to keep your community small,
         | but you have to admit that's exclusionary.
         | 
         | I think there's another option here. Namely, that the intended
         | "vibe" or usual experience for individual users is such that
         | their experiences have that level of person-to-person
         | familiarity.
         | 
         | Also I feel like, in this passage you moved ambiguously from
         | talking about protocols as a whole to a sense of "community"
         | within the protocol, and its not clear to me whether its the
         | protocol itself or a particular community that is confronting
         | the issue of scaling or not scaling.
         | 
         | The aspiration for an "old internet" vibe, that you might find
         | in usenet, email, bulletin boards, or various forms of chat, or
         | webrings, makes sense as an aspired-to "vibe" without
         | committing oneself to a side on scaling or not scaling.
        
           | pixl97 wrote:
           | Old internet was exclusionary. It was small because no one
           | was on the net in those days, and those that were, were
           | wealthy enough to have a computer and internet access.
        
         | JohnFen wrote:
         | I think that the internet has pretty clearly shown one thing:
         | doing things that involves a very large crowd is extremely
         | problematic, and in order for it to continue to function, it
         | has to aim at the most common denominator (meaning be the most
         | vanilla possible), has to remove most autonomy of the
         | participants, and in the end, the assholes will ruin it all.
         | 
         | I don't know if there's a solution to this problem. Perhaps
         | having a large number of small "villages" is a more sustainable
         | way.
        
       | gumby wrote:
       | Quite a few mastodon instances have done this in reverse already
       | -- this is hardly a pathology specific to big companies (however
       | odious I found Google's action to be).
        
       | xnx wrote:
       | Is this description accurate? I remember when Google Talk did
       | XMPP, and know that stopped. Was it a gradual/unexplainable
       | change?
        
         | ryukafalz wrote:
         | I remember this keenly and am just as salty about it as the
         | author. It is accurate. This was the observed behavior as
         | people's accounts were gradually migrated to Hangouts from
         | Google Talk.
         | 
         | I remember testing this myself - the Google Talk desktop app
         | would still show conversations from XMPP contacts (and still
         | worked for a time after you were migrated to Hangouts in
         | Gmail), but the Hangouts pane in Gmail would not. Nonetheless,
         | the Hangouts users would still appear online (I believe in
         | "away" status) to the XMPP users.
        
       | nickdothutton wrote:
       | Somehow, even with the embarrassment of (fragmented) IM riches,
       | status as a service eludes us. I miss finger and ytalk.
        
       | Animats wrote:
       | Oh, I thought that was going to be about Google's takeover of
       | USENET.
        
       | marssaxman wrote:
       | I had an experience like that, in the opposite direction. I had a
       | lot of friends who signed up for Google Chat back in the early
       | aughts, so I got myself an account and added it to my IM client,
       | along with the other services I used.
       | 
       | For a couple years, everything was great... but at some point,
       | over the course of a few months I started to get this weird,
       | uncomfortable feeling like maybe some of my friends were shunning
       | or excluding me. I'd hear about events having happened which
       | nobody had bothered inviting me to, or I'd email people and they
       | wouldn't respond at all. Just odd.
       | 
       | Well... eventually someone followed up with me to find out why I
       | wasn't responding to _their_ emails, which I knew I had never
       | received, and we worked out the mystery. Google, in their
       | infinite wisdom, had decided to integrate Google Chat into GMail.
       | As part of this process, they integrated the account databases
       | (this was long before any such thing as a unified Google Account
       | existed)... and as part of _that_ process, they created a new
       | GMail account for every Google Chat user who didn 't already have
       | one.
       | 
       | And then, in a forehead-slapping bit of hubris, they
       | automatically inserted that address into all of my GMail-using
       | friends' address books, where it would pop up before my _actual_
       | email address whenever someone typed my name in the  "To" line,
       | and voila: _months of messages_ were silently diverted into a
       | spurious account I didn 't know about and never wanted.
       | 
       | I have never used GMail, ever at all, but that zombie Google Talk
       | address haunts my friends' address books to this day. Just a
       | couple of weeks ago, a friend wondered why I hadn't responded to
       | his holiday party invitation... sure enough, @gmail.com had
       | swiped the message, and I'd never seen it.
        
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       (page generated 2023-12-15 23:01 UTC)