[HN Gopher] Most AI startups are doomed
       ___________________________________________________________________
        
       Most AI startups are doomed
        
       Author : j-wang
       Score  : 137 points
       Date   : 2023-11-28 19:28 UTC (3 hours ago)
        
 (HTM) web link (weightythoughts.com)
 (TXT) w3m dump (weightythoughts.com)
        
       | JumpCrisscross wrote:
       | Most start-ups are doomed. If you can build it in a weekend, they
       | can too. But they didn't. And you have a weekend's head start.
        
         | simbolit wrote:
         | That's the first section of the article. It then continues for
         | four more sections.
        
           | JumpCrisscross wrote:
           | Author concludes the only moats for an AI start-up are
           | captured compute and proprietary data. I'm disagreeing.
           | 
           | Good execution remains differentiated. It just requires
           | continuous iteration, evolution and improvement.
           | 
           | If you build an MVP over a weekend and then pivot 100% of
           | your efforts to fundraising and marketing, as has been the
           | trend over the past decade, yes, you're screwed. You're
           | building dollar apps for another App Store.
           | 
           | Most of the arguments the author levels would have worked
           | against the first waves of computerization, digitisation and
           | the emergence of the Internet, in some cases more powerfully.
           | Yet the prediction didn't hold. Capex and IP weren't sole, or
           | even strong, predictors of new-entrant success. For Exhibit A
           | to the first part, see Softbank.
        
             | Swizec wrote:
             | > Good execution remains differentiated.
             | 
             | Levels is a good example of this.
             | 
             | While we're sitting here waxing poetic about moat or no
             | moat and what to do with these AI things, he's made some 7
             | figures in cold hard cash revenue from building and
             | shipping things people want.
             | 
             | https://twitter.com/levelsio/status/1669269424543793153
        
               | lumost wrote:
               | 7 figures is pretty great for an individual, assuming
               | that there is at least a 50% margin. For a company it's a
               | good start in SF. Scaling a business with no moat will
               | quickly bump into margin compression and a race to the
               | bottom.
               | 
               | Not a problem if you are an individual with no intent to
               | scale, but a big problem if you are investor looking to
               | invest 8 figures.
        
               | Swizec wrote:
               | Distribution _is_ a defendable moat however. Even for
               | investors.
               | 
               | Once you have a few thousand users giving you cold hard
               | cash to use your service, you also have access to way
               | _way_ better product development and marketing
               | information. Not to mention a lot of data you can use to
               | fine-tune your AI in ways that a competitor starting from
               | scratch couldn't dream to replicate.
               | 
               | This is a big part of why you see all these BigTech
               | companies adding AI features. Their existing user-base is
               | the moat.
        
             | simbolit wrote:
             | > Good execution remains differentiated. It just requires
             | continuous iteration, evolution and improvement.
             | 
             | But with the underlying basis for everything being open
             | source, everything you learned with "continuous iteration,
             | evolution and improvement" can be copied relatively easily.
        
               | JumpCrisscross wrote:
               | > _with the underlying basis for everything being open
               | source_
               | 
               | The models may be open (or available to anyone who can
               | pay). But so was TCP/IP and the App Store.
               | 
               | Nobody is going to win on the tech alone because nobody
               | has _ever_ won on the tech alone. If your founding team
               | has the relationships to get you ensconced at a beachhead
               | of customers, and your technical team can move fast
               | enough that inertia keeps them put, you have a solid shot
               | at denying that space to other entrants.
        
           | brigadier132 wrote:
           | I read the other 4 sections and they were true pre chatgpt
           | too. It all still applies. There are so many companies out
           | there that I look at and think "how does this business still
           | exist? How has this not been copied? Why hasn't big tech just
           | killed this thing with a clone?"
           | 
           | I think people who know how to code and code for their day
           | job really underestimate how hard it is to build these
           | things. Even the weekend projects. A ton of these "weekend"
           | projects, took a weekend to build, plus years of learning and
           | research into the best most efficient ways of building those
           | kinds of apps.
           | 
           | Building a startup is completely different from your faang /
           | unicorn software engineer dayjob. Where everything is
           | perfectly and comfortable setup for you. There is a team
           | dedicated to making sure your code is deployed every day. The
           | test harnesses are already built. You have dedicated
           | designers telling you exactly how everything should look.
           | It's all easy.
           | 
           | This is like the twitter clone effect. It's a cliche at this
           | point, the casual "I could build twitter in a weekend". Why
           | aren't there a million reddit clones? Why aren't there a
           | million instagram clones? Why aren't there a million notion /
           | canva / figma clones?
           | 
           | If it were that easy to replicate these things they would be
           | out there.
        
             | lossolo wrote:
             | There's a difference between social networks, where a
             | network effect is needed, and why we don't see clones of
             | platforms like Instagram or Reddit. Many of today's 'AI
             | startups' are essentially just a landing page with a few
             | hundred lines of code generated by GPT-4 to connect with
             | the OpenAI API. The key element in these startups is their
             | unique prompt used with the API. Essentially, cloning this
             | type of startup boils down to replicating this prompt.
        
               | brigadier132 wrote:
               | > There's a difference between social networks, where a
               | network effect is needed
               | 
               | Ok, but why aren't there a thousand "made in a weekend"
               | clones that at the very least function but have no users?
               | 
               | > Many of today's 'AI startups' are essentially just a
               | landing page with a few hundred lines of code generated
               | by GPT-4 to connect with the OpenAI API
               | 
               | This is a strawman. Most of the AI startups that have
               | raised significant money are not that.
        
               | lossolo wrote:
               | > Ok, but why aren't there a thousand "made in a weekend"
               | clones that at the very least function but have no users?
               | 
               | Because you are using social network to connect/interact
               | with other people? If I'm making a simple AI tool powered
               | by LLM then I don't need other users to make it useful
               | for you.
               | 
               | > This is a strawman. Most of the AI startups that have
               | raised significant money are not that.
               | 
               | It's not a straw man argument if adding a condition to
               | your statement is necessary to refute it. In fact, having
               | to do so is essentially the definition of a straw man.
        
               | Zak wrote:
               | > _Ok, but why aren 't there a thousand "made in a
               | weekend" clones that at the very least function but have
               | no users?_
               | 
               | There are.
               | 
               | When Reddit switched from Lisp to Python, a number of
               | Lisp users had negative things to say about that, and
               | made their own clones over short time intervals to show
               | just how superior Lisp is. There are a bunch of open
               | source clones now: https://github.com/topics/reddit-clone
               | 
               | Twitter is even more trivial to clone, and this has more
               | results: https://github.com/topics/twitter-clone
               | 
               | I'm not going to track down all the attempts to
               | commercialize clones of either that shut down after a
               | month, but they're out there.
        
         | deadbabe wrote:
         | You will learn very quickly a head start doesn't mean anything
         | against very powerful competitors.
        
           | JumpCrisscross wrote:
           | > _a head start doesn't mean anything against very powerful
           | competitors_
           | 
           | You know what powerful competitors have a habit of doing? The
           | thing that keeps them powerful? Buying those with a head
           | start.
        
             | deadbabe wrote:
             | That's the diplomatic option, otherwise they'll just crush
             | you.
        
               | objektif wrote:
               | Good thing is that they can not crush everyone all at
               | once. Large businesses have priorities.
        
               | JumpCrisscross wrote:
               | > _otherwise they'll just crush you_
               | 
               | If you go for their core business, sure. Otherwise, this
               | is cartoonish.
        
               | danielmarkbruce wrote:
               | Even if you go for their core business they might not
               | crush you! Social media being the obvious example.
               | 
               | If you go for a full frontal attack on their core
               | business, you'll probably get crushed. Short of that...
               | working at a fang will make anyone not very scared of
               | them.
        
           | cellis wrote:
           | Oh, but it does. Innovator's Dilemma.When Microsoft started,
           | IBM could have destroyed them, if they were willing to become
           | a software first and not a Mainframe company. When Google
           | launched, Microsoft Could have easily "crushed" them, IF they
           | were willing to cannibalize their existing business.
           | Facebook/Instagram is one major data point where this didn't
           | happen.
           | 
           | Never forget that "powerful competitors" are slow. Very, very
           | slow, even past 200 employees. Meetings and arguments
           | increase the latency of delivering new products and services.
           | Incentives start to be misaligned that make it difficult to
           | continue delivering at the same quality ( why should I put in
           | 2X to build 100X value, when I'm only getting 0.02%? ) Worry
           | more about the startups that start alongside you.
        
       | 0xbadcafebee wrote:
       | I don't think he gets the point of a hype cycle. The point is to
       | overinflate the value of a business, to suck up the dollars by
       | the idiotic investors rushing to be part of the next Google, take
       | all the cash you can as quickly as you can, and either exit, or
       | shut down the business, after having pocketed millions/billions.
       | The more and faster you grow, the more you can pocket. Whether
       | this is sustainable or not is beside the point. Actually, if it
       | seems sustainable, that's kind of bad for business. You'll get
       | more money from the inept VCs if you tell them you'll have
       | insane, impossible growth.
       | 
       | Yes, AI startups are doomed. So what? Founders can make millions
       | with a doomed startup.
        
       | simbolit wrote:
       | TLDR: The underlying basis is the same for everyone:
       | 
       | # the whole internet to scrape
       | 
       | # the largest amount of gpu compute you have ever seen
       | 
       | # more or less open source fundamentals
       | 
       | thus "ai" will become a commodity, unless you have specific non-
       | public useful data.
        
       | ldjkfkdsjnv wrote:
       | Yeah but you raise capital, dont have a boss, and get some psuedo
       | elite social status. You get to look down on others, tweet on
       | twitter, act like you had a hand in developing AI. You get to
       | code random software you come up with off the top of your head,
       | try to the newest frameworks. You develop intuition for
       | understanding capital markets, innovation, and what to value. You
       | get to hire people that work the same hours as you, and are
       | probably equally as talented, except they get 10-20x less equity.
       | What a great way to be employed.
        
         | herval wrote:
         | nice job summarizing everything starting a company is NOT.
        
           | ldjkfkdsjnv wrote:
           | this is almost certainly how it is for ivy league grads
           | raising a few million with no product
        
       | ngngngng wrote:
       | Don't get caught up in the hype. The technology is becoming
       | commoditized, and only startups with unique advantages will
       | survive. Look for startups with proprietary data, special
       | algorithms, or deep domain expertise. Avoid ones that are just
       | gluing together APIs or building generic applications. And don't
       | chase the hype train. Invest in startups with a real chance of
       | success.
        
         | morkalork wrote:
         | If you want to start your own, it's kind of a depressing
         | realization to have after working at a start-up or interacting
         | with others. It's not some cool tech or algo that makes the
         | difference, it's things like the CTO is leveraging contacts
         | they made previously in their career to get deals to access
         | data that no mere mortal could get, or board members who broker
         | sweet partnerships with legacy companies that matter.
        
         | kirse wrote:
         | _Avoid ones that are just gluing together APIs or building
         | generic applications._
         | 
         | Debating if I want to respond to this, because there is
         | fistfuls of cash right now in software consulting for this sort
         | of work. Boring CRUDs and API integrations make a lot of the
         | world go round (quietly).
        
         | jqpabc123 wrote:
         | _Invest in startups with a real chance of success._
         | 
         | The difficult part (as it has always been) is identifying
         | these.
        
       | ericjmorey wrote:
       | I don't get the Intel example. That business has been a duopoly
       | since the 90s, but he's using it as an example of something that
       | won't be able to create and maintain a large advantage for
       | decades?
        
         | prewett wrote:
         | The example isn't Intel, the example is some company three
         | times faster than Intel. Think DEC Alpha, Sun, SGI. None of
         | them were able to maintain their advantage in speed (although
         | for SGI it was graphics and not CPUs where they failed to
         | outpace the commoditization).
        
       | personjerry wrote:
       | How's that different from any other tech startup?
       | 
       | Tech and software have always been a commodity. Twitter is barely
       | more than a CRUD. You always had to build your moat, i.e. network
       | effect or data.
       | 
       | The only difference is whereas we used to do "tech" with
       | "algorithms" now replace that word with "AI", and it works a lot
       | better. Seriously, replace all instances of "AI" with
       | "algorithms" in this article and it could've been written 20
       | years ago.
       | 
       | IMO very empty virtue signaling article.
        
         | Mistletoe wrote:
         | Well I can't build a Twitter on my own PC (need other users)
         | like I assume I can in a few years with LLMs you run locally.
         | AI is more general purpose and can do lots or all of the things
         | the algorithms could do before and I needed specialization for.
         | Not only that, but Microsoft and the big players are going to
         | make an AI that is better integrated and more advanced than any
         | startup could for my purposes.
        
         | j-wang wrote:
         | Good point--that is the point. When there's a hype cycle,
         | people often check their normal business sense at the door in
         | terms of customers, value generation, and defensibility. Are
         | there any of these? No, but it's crypto. Or now AI.
         | 
         | I do go somewhat beyond that in pointing out exactly why most
         | of these startups don't have defensibility.
         | 
         | Perhaps for some people it doesn't need to be said, but back
         | when I wrote this... and now... the market seems to suggest
         | that it isn't that obvious.
        
         | lemmsjid wrote:
         | I think you're really re-stating his case, which is interesting
         | because you then call it 'empty virtue signaling'.
         | 
         | He's applying a standard analytical lens to AI startups, e.g.
         | looking for their moats through finding differentiators in
         | economics, data, scalability, etc. He finds that "doing AI" is
         | not a stable enough differentiator to compel him as a VC. He
         | then lays out his reasons. There are plenty of startups selling
         | themselves on their AI platform and/or acumen, so it's rather
         | automatically relevant to a VC at least.
        
           | JumpCrisscross wrote:
           | > _finds that "doing AI" is not a stable enough
           | differentiator to compel him as a VC_
           | 
           | This is a better thesis than the article's. Uber for X / AI
           | for Y is not a valid pitch.
           | 
           | But the article goes further. It surmises the only two valid
           | moats are a capital advantage (compute) or intellectual
           | property (data). These are the most trivially-verifiable
           | moats for a third party. Which makes sense for a VC to
           | prioritise them. But they're far from the dominant mode of
           | differentiation.
           | 
           | Plenty of "AI" start-ups will do well because they found a
           | niche, had the right team to sell to it, and developed
           | quickly enough to keep customers hooked. They won't win
           | because of AI _per se_. But they won 't lose for lack of
           | access to more compute or special data either.
        
             | danielmarkbruce wrote:
             | Exactly. Scale, stickiness and getting the details right
             | via focus are all things.
             | 
             | The author seems to be misguided - no one is really
             | suggesting AI is a way to win. It's a value prop thing, not
             | a competitive thing. SaaS was a value prop thing, not a
             | competitive thing. Mobile was a value prop thing, not a
             | competitive thing. WWW was a value prop thing, not a
             | competitive thing.
        
           | VirusNewbie wrote:
           | If we replace all instances of AI with SaaS, his point still
           | stands.
           | 
           | However, many VCs aren't looking for a moat when they invest
           | in Saas, they're looking for a good product with good
           | founders and a good team.
           | 
           | IF you're only looking for moats, you're going to be a bad
           | VC.
        
         | SoftTalker wrote:
         | Twitter, Facebook, other social media have social lock-in. You
         | use it because your friends use it, and then their friends use
         | it, and so on. And you don't use anything else because your
         | friends are not on those platforms. The moat is deep.
         | 
         | For AI stuff, is there anything like that? Why do I care if
         | it's ChatGPT or some other AI writing my paper or my code or
         | whatever else people do with these. The AI is (at least
         | somewhat) fungible.
        
           | coffeemug wrote:
           | For the same reason you go to google.com instead of bing.com.
        
             | SoftTalker wrote:
             | I used Google when it was better than AltaVista. I use Duck
             | Duck Go now. Google is pretty bad these days.
        
         | metabagel wrote:
         | What on earth is virtue signaling, and how did it get into this
         | discussion?
        
           | xanderlewis wrote:
           | It's when people say things they think will increase their
           | social status, regardless of whether it's truly helpful to do
           | so or whether or not they even believe it.
           | 
           | I have no idea how it relates to this discussion.
        
         | xanderlewis wrote:
         | I don't necessarily disagree, but replacing 'AI' with
         | 'algorithms' seems a bit suspect (not least because one is a
         | subset of the other). It seems unlikely anyone would have
         | imagined even twenty years ago that there wasn't room for a
         | multitude of startups developing their own _algorithms_ ,
         | because even today that's the case.
         | 
         | Current 'AI' itself virtually is (built on) a single example of
         | an an algorithm, which is why on the surface there seems to be
         | far less scope for differentiation. There's room for genuinely
         | new architectures and techniques, but that's not what most of
         | these 'AI startups' are offering (even if they pretend
         | otherwise).
        
         | jtriangle wrote:
         | They're not any different than any other startup. It's
         | difficult to get a business off the ground, profoundly so. Most
         | of that difficulty is in management, not the actual product.
         | You can have a very middling product, raise capital well, hire
         | the right personnel, scale out at the right time, spend money
         | where it's needed and avoid spending money where it's not, and
         | find yourself very, very successful before long. The opposite
         | is also true, you can have something that is in earnest
         | revolutionary, and fumble it to the point you're left with
         | nothing, you could also just fail your luck roll and be left
         | with nothing, many many more paths to failure than there are
         | paths to success. That's why most fail, it's simply more
         | likely.
         | 
         | The important thing to remember is, you don't just get one roll
         | at it. You can try as many times as you have time to do so.
         | Most of the wildly successful people I know were wildly
         | unsuccessful before they were wildly successful. The ones that
         | hit it off the hop had more money up front to brute force
         | things into success which ultimately works out to them just
         | being able to finance their failures, not that they were
         | without failure because of their starting position.
         | 
         | But yeah, this article is basically just pulp.
        
       | jes5199 wrote:
       | personally I'd be happy with a non-startup "perfectly ok
       | businesses"
        
       | gimili wrote:
       | I think it is more complex than the author thinks.
       | 
       | There are clearly defensible aspects for ai startups.
       | Specifically I think these are: a) in-context and collaborative
       | features (since working alone with ai through a chat box is
       | unlikely the only way we will interact) b) gated knowledge/data
       | (since commonly available technology can be leveraged with unique
       | data) c) edge computing and offline usecases won't be the center
       | piece for many classical companies and therefore can be very well
       | exploited.
       | 
       | I wrote up a framework to assess LLM powered Startups/Ideas here:
       | https://assistedeverything.substack.com/p/the-three-hills-mo...
        
         | neptudemon wrote:
         | Doesn't (a) fall into the bucket of UI, i.e., something that
         | can be easily copied?
         | 
         | Agreed on (b) - I think this is anyone's best shot at a moat.
         | 
         | Curious to see how (c) evolves. It's unclear to me whether the
         | future of these things are running locally or whether we'll all
         | continue hitting remote APIs
        
         | j-wang wrote:
         | I think various of those aspects you call out here, I do as
         | well. The specificity of the application is fairly key, whether
         | it comes through proprietary data or application-specific stuff
         | or simply business-lock-in.
         | 
         | Interesting hill analogy--I do broadly agree with the areas.
        
       | germinalphrase wrote:
       | Most data about [how people work/play/live] is not being
       | captured. Non-public datasets are abundant. Build a tool to
       | capture and utilize that data in a useful way, and you've built
       | yourself a moat.
        
       | buitreVirtual wrote:
       | Something that gets overlooked here is that most people will
       | associate the early players for a particular kind of AI (OpenAI)
       | with being at the forefront. Even if there are 100 competitors
       | offering the same service with similar quality, sticking to the
       | best-known provider gives confidence to enterprise buyers,
       | especially when they have to explain the purchase to their bosses
       | or shareholders. This, and the ability to attract and retain top
       | talent, will continue to be an advantage of the early winners as
       | long as they also continue to focus on pushing the boundaries and
       | don't fall too far behind when competitors come up with new
       | advances. Heck, they can even relax and cash out after a while
       | and continue to reap the benefits, like IBM continues to do for
       | enterprise computing even to this day despite (shamefully) not
       | caring to be at the forefront anymore.
        
       | megaman821 wrote:
       | He kind of hints at one way to be successful with his mention of
       | Azure and private blockchains. If Intel or Boeing are going to
       | use AI to help with design, they are going to have train private
       | custom models from their proprietary data. I am sure there a
       | several other services that enhance the effectiveness of AI that
       | a startup could be based on.
        
       | agentultra wrote:
       | A lot of these companies also misunderstand their value
       | proposition, the classic, "Uber for X," approach to starting a
       | company. Also known as, "Me too!"
        
       | lacker wrote:
       | This reminds me of people saying that search engines were doomed
       | as a business in the late 90's. They have no real moat. All you
       | need is to gather all the text on the internet, make an index,
       | and build it on well-known information retrieval algorithms.
       | PageRank was even in a published paper.
       | 
       | Well, this was only mostly true. With search engines, there was a
       | "winner-take-all" effect. Yes, many companies could build search
       | engines, but Google was just a little bit better. Once one of the
       | search engines is a little bit better, why would you use anything
       | else?
       | 
       | Eventually, Google figured out how to create a real moat, by
       | using click data to improve search result ranking. Even though
       | Microsoft is willing to spend billions of dollars on Bing, they
       | don't have access to Google's user data, and aren't quite able to
       | match Google's search quality.
       | 
       | I believe that many AI startups will have a similar "data moat".
       | If you are the first AI company to get a significant amount of
       | users, you may be able to learn from their behavior to improve
       | the product. If you can do this, you'll have an advantage that
       | competitors won't be able to easily copy.
       | 
       | So just make something people want, gather data on what your
       | users are doing, and use that data to make your product better.
       | If you do that right, you'll keep growing, and you'll be able to
       | describe this simple strategy as a "proprietary data advantage"
       | to give your slides more buzzwords if you need them.
        
         | amelius wrote:
         | The article applies to medium and small businesses. For 99% of
         | these businesses, search engines are a doomed endeavor.
        
         | willdr wrote:
         | Don't worry, Google are hard at work undermining the product
         | they worked so hard to build. Every year google search is worse
         | at surfacing what you're looking for and better at an ads
         | platform, and the advent of LLMs and SEO agencies flooding the
         | internet with no-value regurgitated content is also not
         | helping.
        
         | bdcravens wrote:
         | Additionally, Google dismissed the trend of other search
         | engines: everyone was building a portal, which for the most
         | part didn't add much value for users. Even today, Google, which
         | is really just an advertising company, has no ads or other
         | content on its main page. (it does have a few internal links on
         | the extreme edges, but has arguably the most white space of any
         | online company)
        
         | j-wang wrote:
         | Search engines have always been a bit weird. Do they have
         | network effects? Why is it actually winner-take-all? I've had
         | spirited conversations with a lot of different people and
         | academics/microeconomists on the topic and I don't think anyone
         | truly has a good conclusion. It doesn't naturally seem like it
         | should be the case.
         | 
         | Anyway, I think your point here is interesting and was kind of
         | the idea behind a lot of the "gather lots of data" startups. A
         | lot of those failed in part because the frontier of AI is
         | moving pretty quickly. You need a lot less data to do
         | interesting thing today than you did not that long ago. Because
         | we've thrown more and more data at more and more compute, I
         | think people don't appreciate how much we've truly progressed
         | algorithmically. You need an order of magnitude less data to do
         | the same thing for each "generation" of AI.
         | 
         | That frontier cuts against the ability to build a moat on user-
         | generated data, so long as it's readily available or somewhat
         | replicable. Your competitor is naturally going to have a
         | cheaper time getting into market than you if they wait longer
         | to do so.
         | 
         | However, this definitely does stand if your area truly is
         | obscure (e.g. specific industry), annoying to gather data in
         | (e.g. certain healthcare applications), or actually proprietary
         | (e.g. your own device data with a different modality).
         | 
         | Not putting words into your mouth that you aren't saying the
         | latter here--just making a distinction since it's easy to
         | imagine any data being a moat, which is a common mistake I see.
        
           | JumpCrisscross wrote:
           | > _Why is it actually winner-take-all?_
           | 
           | Is search winner takes all? Or is it advertising?
        
             | j-wang wrote:
             | That's an interesting question since advertising certainly
             | follows search dominance, but it doesn't necessarily follow
             | the other way around. Google figured out how to monetize
             | its dominance with advertising before it had the behemoth
             | ad platforms they have today. It's pretty much the same
             | with the popular social networks.
             | 
             | The answer (more logically) should kind of be neither.
             | Advertising obviously has a lot of channels, and even
             | though Google has both Adwords and its display advertising
             | network, it doesn't follow those really need to be the same
             | provider... at least outside of more data to do more
             | targeted ads. But, again, advertising dollars will follow
             | platforms that price for ROI.
             | 
             | Better targeting mainly adds to the amount that Google and
             | Facebook can charge for their ads and still have companies
             | pay for them. It doesn't really add to their dominance
             | directly (I say directly since, obviously, more money can
             | buy more R&D/employees/regulatory capture/acquiring
             | competitors/just-paying-for-dominance like with Google
             | paying Apple. But that's all indirect).
        
           | tqi wrote:
           | Agreed that it's not intuitive. My guess is that it's not a
           | network effect in the traditional sense (where having more
           | users makes the product more valuable), but rather that there
           | is something about a product category being free that lends
           | itself to being winner take all. Users are less motivated to
           | comparison shop, and if any one company gets enough
           | marketshare to be a default choice then maybe it just
           | snowballs. Like if tissues were free, would Kleenex have a
           | monopoly bc everyone just reaches for it by default?
        
             | j-wang wrote:
             | Potentially--I suppose free can lead to more justifiable
             | laziness in finding different resources for different
             | things.
             | 
             | The argument I generally hear from certain microeconomists
             | is that they still expect there to be value in niches,
             | given Google's highly general nature. If you're looking for
             | super specific topics, it often doesn't perform extremely
             | well. You'd find it valuable to go to a resource tailored
             | for your area.
             | 
             | Anecdotal, but I've personally found it to be true--for
             | specific hobbies, or for more "real" reviews, I search
             | reddit. Except I use Google to search reddit, since
             | reddit's search sucks, but still. Amazon or Etsy or
             | whatever can be considered "search engines" for highly
             | specific topics (purchases, and purchases of a specific
             | type of product) and they do have success there too, but
             | Google is still often the front-page to get people to those
             | sites.
             | 
             | Maybe it's just that Google is just a default "front-page"
             | and enough tech-non-savvy people just use it to get to
             | where they want to go (e.g. the classic "type Facebook into
             | Google to get to Facebook") that it sticks. That's maybe
             | the most compelling reason I've heard, but it is also
             | somewhat unsatisfying as well (as well as precarious if the
             | defaults ever change--but maybe that's true!).
        
               | tqi wrote:
               | > The argument I generally hear from certain
               | microeconomists is that they still expect there to be
               | value in niches, given Google's highly general nature. If
               | you're looking for super specific topics, it often
               | doesn't perform extremely well. You'd find it valuable to
               | go to a resource tailored for your area.
               | 
               | I think that is true, but only within a very narrow band
               | of topics that are broad enough to require a search
               | functionality (lexusnexus, webmd, arxiv, etc). I think
               | most topic niches that I would be interested in are more
               | often served by niche publications (ie I wouldn't
               | need/want a search engine geared toward photography, I
               | would mostly go to specific publications and sites that I
               | trust).
        
           | paul7986 wrote:
           | Once Google became a verb well then ..that's when they won?
        
           | m_0x wrote:
           | Because the phrase is "Just google it" not "Just search-
           | engine it"
        
           | fardo wrote:
           | > Why is it actually winner-take-all?
           | 
           | The power of defaults, mostly.
           | 
           | The average user experience of picking up an internet-
           | connected device has been very intentionally cultivated by
           | Google. Whether you're in your browser or on your phone,
           | Google's spent a lot of money building up Chrome as a browser
           | ecosystem, Android on mobile, and paying off Apple on iPhones
           | and competing browser vendors like Firefox, to guarantee
           | that, whenever possible, Google is always the default search
           | engine. The only non-Google default will typically be on
           | Edge, which only has about 5-6% penetration. Since Google
           | historically has always been the best search engine in the
           | space, does not explicitly charge its users money, and (at
           | least for average users) is really good at surfacing what
           | they're looking for, most users feel no need to look
           | elsewhere for a search engine because the default just works,
           | switching would demand an effort, and Google is what they'd
           | want anyways. The moat isn't big, but Google has put a ton of
           | work into ensuing that any competing search engine requires
           | an intentional and active choice of users to seek you out
           | while they're worse.
           | 
           | At least until the recent AI play by Bing, this tiny moat was
           | always sufficient, because if you start from scratch on
           | search, you're essentially guaranteed to be worse, and all
           | other 'serious' offerings under the hood were weak
           | alternatives: essentially one of "Bing search API wrappers"
           | (worse results), "nation-state-actor search engines" (for
           | most users, worse results), or "Google, but with some cursory
           | privacy measures, a subscription fee, or filtration features"
           | (which wasn't something most users care about).
           | 
           | Recent chat AI represents a competing alternative to doing a
           | search in the first place, which jeopardizes the "we have
           | essentially all defaults and users can't be assed to switch
           | to a worse search" barrier to entry that Google historically
           | relies on, which is ringing alarm bells for them.
        
         | podnami wrote:
         | Google and Facebook didn't have a moat (Remember MySpace? They
         | had network effects too), but they were first in creating a
         | culture where they approached data capture and utilisation as
         | part of their DNA. AI startups might be very well suited to
         | capture initial market share but can always be turned to
         | features by Microsoft or Google as the incumbents are just
         | smarter and faster this time around. I can potentially see AI
         | startups disrupting product categories as they be can take more
         | PR risk (uncensored models for instance). But if they get too
         | big they'll be turned into features at any given time. I think
         | it's just more brutal of a market in 2023 than it was back in
         | 2003.
        
           | zombiwoof wrote:
           | MySpace AI
        
         | ToucanLoucan wrote:
         | > Eventually, Google figured out how to create a real moat, by
         | using click data to improve search result ranking. Even though
         | Microsoft is willing to spend billions of dollars on Bing, they
         | don't have access to Google's user data, and aren't quite able
         | to match Google's search quality.
         | 
         | I was nodding along until I got to this. Google _had_ , past
         | tense, excellent search results. Now they are at best, a solid
         | mid-tier search product that I often find myself abandoning in
         | favor of either DDG or even Bing on occasion.
         | 
         | IME, Bing shines in one particular area, which is location/near
         | me type searches. It's peerless in this space in particular and
         | IMO they should be leaning into it more in their marketing.
         | Google can get me the best seller of gizmos on the _Internet,_
         | but if I want to go to a store and get something that day, Bing
         | is better at that.
         | 
         | Meanwhile Google is steadily trending downwards in very nerdy
         | niche searches, which is a shame because it used to be quite
         | good at them. You specify terms in your quotes or block with
         | minuses, but these are treated as "suggestions" now, that are
         | overridden if Google's mystery algorithm decides that you don't
         | actually know what you need despite directly expressing it to
         | the bloody thing, especially if their "correction" means they
         | can direct you to buy something even if you don't want to
         | actually buy anything.
         | 
         | And, even when you want to buy things... perfect example: I
         | wanted a small set of drawers for a particularly tight alcove
         | in my desk that's otherwise wasted space. I spent some time on
         | Amazon for awhile but amazon's search is even worse than
         | google's, so I googled "closet drawer cabinet -fabric" and the
         | -fabric bit is quite important because I was getting frustrated
         | getting page after page of hits on Amazon that were shitty
         | little fabric drawer setups. I wanted shitty particle board,
         | thank you very much. And Google, in it's infinite brilliance,
         | returned, I shit you not, a full page of shopping
         | advertisements that were _all fabric drawers._
         | 
         | Google is still my first go, out of habit more than anything at
         | this point, but increasingly I find their search tool lacking
         | and I know I'm far from alone in that.
        
         | hedgehog wrote:
         | If Google really has a moat why do they pay Apple so much to be
         | the default search engine and why do they need Android to avoid
         | getting cut out of mobile advertising?
        
           | adventured wrote:
           | Moats come in all sorts of flavors.
           | 
           | Having a hyper profitable business that you dominate can
           | provide a cash moat: the ability to crush your competition by
           | outspending them.
           | 
           | You can do that in lots of ways: lawyers (Microsoft was
           | nearly sued into oblivion early on),
           | advertising/marketing/brand building, creating a talent roach
           | motel (they go in, they never leave) just to deprive your
           | competition of the best people (by paying way above what your
           | competition can match), paying for positioning in the market
           | (for example: buying shelves at retail stores for
           | distribution), you can even afford better networking globally
           | to be faster by spending large sums; and so on.
           | 
           | Being able to buy positioning to lock out the competition, by
           | leveraging your enormous profit machine, is a type of moat.
           | 
           | Google (Alphabet) can get away with that spending (re
           | shareholders) because that's the business they're in, it's
           | core, and it's already generating hugely, so shareholders
           | view the spending as protecting an existing critical business
           | (maintaining a moat in this case by continuing to pay Apple
           | etc). Microsoft can't get away with the same spending (even
           | though they can technically afford it), because it's a
           | prospective business (a maybe outcome) that isn't spitting
           | off huge profits and the return on massively ramping up
           | spending is questionable to shareholders (who will ask
           | questions about a missing $20b in profit next year).
           | 
           | Does Google have a quality / performance moat with their
           | search product? Even if they do, given the ~$100 billion in
           | profit at risk (for that division, it subsidizes a lot of the
           | rest of Alphabet), it's not a question they want to find out
           | the answer to necessarily. Instead they can spend $20 billion
           | and not have to find out if a competitor could take them
           | down.
        
             | hedgehog wrote:
             | The parent post suggests that Google's moat is search
             | quality, I suspect that is not true. Google earns about
             | $70-80B a year, if they even suspected there was a way to
             | reduce or eliminate a $20B yearly expense it would be top
             | priority to investigate. We can assume they've looked at
             | this problem from a lot of angles. That they keep paying
             | implies they have a lot of confidence that it's necessary
             | and if they didn't have the default slot a lot of users
             | would use something else.
        
         | wiremine wrote:
         | A lot of tech industries, such as operating systems, search,
         | and social media, benefit greatly from network effects. The
         | rule of thumb is there is a major winner, an also-ran second
         | place, and everybody else. Again, it's a rule of thumb, not a
         | hard and fast rule. Sometimes this is driven by data (like
         | search), and sometimes it's not (like operating systems).
         | 
         | I think it remains to be seen if AI is one of those industries
         | that benefits from network effects or not.
         | 
         | A related question is: Are AI models platforms, or are they
         | applications? If they're platforms, they'll benefit from more
         | users and more data. If they're applications, there will be
         | very different market economics in play.
         | 
         | IMHO, they're applications.
        
           | zirgs wrote:
           | Stable Diffusion is a platform. It now has a huge community
           | that makes custom models for it.
        
         | campbel wrote:
         | One thing folks downplay in the original search wars was the UX
         | decisions of Google. It was a plain page with just a search box
         | and the results were clutter free and easier to parse. As a
         | young computer user at this time, this is what brought me to
         | Google. I had no sense of which platform was providing more
         | relevant results.
        
         | andrewla wrote:
         | > Eventually, Google figured out how to create a real moat, by
         | using click data to improve search result ranking
         | 
         | This is revisionism -- Google was far superior to any competing
         | search engine long before Microsoft embarked on its search
         | engine adventures. Google was hand-coding heuristics well into
         | the Bing era. It wasn't until Amit Singhal left Google and
         | search that they pivoted to more machine learning techniques
         | that could use the click data effectively.
         | 
         | This corresponded with the beginning of Google's long decline
         | in search quality, buffeted mostly by the fact that their on-
         | page quality systems were extremely sophisticated at cutting
         | out spam and SEO. The detection was far from perfect, but so
         | many miles ahead of the competitors that their competitors kept
         | unearthing spam that Google had long since excluded from its
         | index but whose fossilized remains still polluted the web.
         | 
         | The moat that Google had was just that they were really good at
         | search quality and PageRank was only a small part of that. In
         | other words, no moat at all, just a better product.
        
           | dartos wrote:
           | I've only started hearing people talk about moats recently,
           | at least by that word.
           | 
           | What happened to building good products?
        
             | tomcar288 wrote:
             | a moat is any product or feature set so good that you
             | absolutely need to use it or it's just that good. for
             | example, Gmail and google maps was a moat for google in the
             | early days.
        
               | saulpw wrote:
               | Not quite. A moat is a reason that you can't/won't leave
               | the company/product. An unapproachable feature set might
               | be a moat, but generally a moat is something other than
               | product, that prevents your competitors from succeeding
               | by creating a clone of your product.
        
               | andrewla wrote:
               | That's not the usual sense of "moat". A moat is usually a
               | structural or regulatory protection that prevents a
               | superior product from competing without first crossing
               | that moat.
               | 
               | For example, once upon a time building a superior web
               | browser was hard, because the moat you had to cross was
               | that Microsoft would always prefer their own browser, so
               | Windows created a structural barrier to adoption of new
               | browsers. So the amount by which you had to be better
               | than Internet Explorer back in the day was critical,
               | because if you were just a little better you would never
               | get enough adoption. You had to be much better or
               | convince Microsoft to lower the moat.
               | 
               | Bringing up a new stock exchange was another protected
               | industry -- the incumbents had built a huge regulatory
               | apparatus around themselves which meant that to compete
               | with the incumbents, you first had to comply with a lot
               | of regulations which were themselves molded after what
               | the incumbents were doing. Exchanges like BATS took a
               | long time to clear that hurdle, and many exchanges never
               | made it there, even with superior execution technologies,
               | and were consigned to be dark pools instead of lit
               | markets.
               | 
               | Theoretically social networks have had the moat of the
               | "network effect" of having a large user base -- Facebook
               | is useless because all your friends are on MySpace so
               | there's no reason to switch, and MySpace is useless
               | because all your friends are on Friendster. The
               | implications here are that incumbents protected by moats
               | are fragile; once the moat is crossed they can no longer
               | compete because they've languished, so get eaten alive
               | (as the two examples here or say traditional taxi
               | services).
        
             | staunton wrote:
             | No quality of products can compete with a monopoly. The
             | money goes where the largest profits are expected, which is
             | where one hopes to capture a new market
        
             | CharlesW wrote:
             | > _I've only started hearing people talk about moats
             | recently, at least by that word._
             | 
             | Then you're one of today's Lucky 10,000! The idea of an
             | "economic moat" was popularized by Warren Buffet, starting
             | in 1986. https://xkcd.com/1053/
        
             | JumpCrisscross wrote:
             | > _only started hearing people talk about moats recently_
             | 
             | It's a decade-old term [1] describing an older concept [2].
             | 
             | > _What happened to building good products?_
             | 
             | This is necessary, but insufficient on its own. Big "M"
             | marketing is important. (Betamax vs VHS is the canonical
             | example.)
             | 
             | [1] https://en.m.wikipedia.org/wiki/Economic_moat
             | 
             | [2] https://en.m.wikipedia.org/wiki/Porter%27s_five_forces_
             | analy...
        
           | whynotmaybe wrote:
           | Can confirm, google was superior from the start. I remember
           | switching from altavista to google and it felt as
           | revolutionary as switching from Windows 3.11 to Windows 95.
        
         | bigbillheck wrote:
         | > This reminds me of people saying that search engines were
         | doomed as a business in the late 90's.
         | 
         | I don't recall people saying anything of the sort.
        
       | rvz wrote:
       | Those in AI that are not data providers or a source of enormous
       | amount of new private data and access to data centers are doomed.
       | ChatGPT wrappers have a huge platform-risk by the GPT
       | marketplace.
       | 
       | The ones that are dependent on VC cash and making little money
       | against open source models or cheaper solutions are going to lose
       | the AI race to zero.
        
       | hn_throwaway_99 wrote:
       | I thought this was a pretty good analysis. And for comments along
       | the lines of "Most start-ups are doomed", the article
       | acknowledges this in the first sentence ("The statement that most
       | AI startups are doomed can be fairly mundane. After all, most
       | startups are doomed, just by the numbers.") but then goes on to
       | make an argument specific to these AI startups.
       | 
       | I do, though, believe the author missed a large class of AI
       | startups that I think will likely succeed in the "Wait, so what
       | IS defensible?" section: startups that focus like a laser on very
       | specific, semi-niche workflows where things like UX and
       | compliance are critical. My best example of this so far is
       | Harvey.ai, whose tagline is "Generative AI for Elite Law Firms":
       | 
       | 1. First, elite law firms have lots of money to spend, and
       | they'll spend it if they see an ROI.
       | 
       | 2. There are plenty of Web 2.0 startups who won primarily because
       | of first-mover advantage. I mean, Docusign wasn't exactly
       | amazing, world-changing technology, but they became synonymous
       | with "legal signatures over the internet" such that they became
       | the default for this use case.
       | 
       | 3. Obviously something like "generative AI for elite law firms"
       | has _tons_ of compliance concerns around it. If Harvey.AI can
       | address that, it 's a huge wn. As another example, I know of some
       | big financial firms/banks that have giant committees around
       | anything remotely label-able as "AI" because there are so many
       | compliance concerns around AI (a system that gives you an answer
       | with no visibility into how that answer was generated is anathema
       | to the "everything must be auditable" mindset of the financial
       | world). Again, Docusign is a good analogy here, because so much
       | of their initial work was not in tech but ensuring that there was
       | a legal framework (in many jurisdictions) that would deem
       | internet signatures valid.
       | 
       | My overall point is that a UX that is highly tailored to
       | specific, profitable use cases can still win out.
        
         | __loam wrote:
         | I'm biased because I worked in legal tech for a while but I
         | think Harvey is kind of fucked. There's a bunch of cloud native
         | legal startups in the space already that can easily plug in
         | this technology and that already have an established reputation
         | and rapport with existing users.
        
         | resolutebat wrote:
         | > whose tagline is "Generative AI for Elite Law Firms"
         | 
         | That's a terrible tagline. _Why_ would an elite law firm want
         | generative AI?
         | 
         | FWIW, their homepage is worse, it contains the single phrase
         | "Unprecedented legal AI" and a waitlist signup button, nothing
         | else. (Which is also unintentionally funny, because lawyers
         | care a lot about precedents!)
         | 
         | https://www.harvey.ai/
        
       | bloppe wrote:
       | Drop the "AI". It's cleaner.
        
       | elhospitaler wrote:
       | I think this is mostly true, except I imagine OpenAI has a more
       | defensible head start due to all the user data they've collected
       | from people's queries. If they can maintain their lead in model
       | quality (which is definitely possible - the engineering task of
       | training the best and largest LLMs is not for the faint of heart)
       | and remain the "best" general use chatbot, I could definitely see
       | them build an insurmountable lead with all of their user data.
        
       | jeffreyw128 wrote:
       | This is the dumbest thing I've read in a long time
        
       | toddmorey wrote:
       | tldr: most companies on the planet are "doomed to be perfectly ok
       | businesses".
        
       | dyarosla wrote:
       | In short; if AI is a commodity, it cannot be your moat.
       | 
       | This is especially relevant wrt startups which can't compete on
       | compute or research: instead they must compete on something that
       | is more defensible: unique data, first mover adv, etc.
        
       | christkv wrote:
       | I think we will see some pure play models for different verticals
       | that will work but most apps will integrate an expected set of ai
       | functions that will just be considered standard for all bigger
       | apps.
        
       | amelius wrote:
       | AI developer is the new web developer.
        
       | bdcravens wrote:
       | Last year crypto, this year AI, next year...?
        
         | jqpabc123 wrote:
         | And these two have a lot in common. Both consume large amounts
         | of computing resources and energy to produce questionable
         | results.
        
       | beefman wrote:
       | You can have a moat if you have an app store...
        
       | ChrisAntaki wrote:
       | The article mentions "And, indeed, even Alphabet/Google
       | internally have said this."
       | 
       | Just a reminder, any employee can write a document saying
       | anything.
        
       | zombiwoof wrote:
       | Does this include porn ai?
        
       | axegon_ wrote:
       | Well... Yeah. Most startups are doomed by definition. The AI
       | breakthroughs definitely made a lot of people open their pockets.
       | Admittedly a year and a half ago I was banking on a second AI
       | winter - it seemed that we had peaked for the time being. OpenAI
       | changed that and re-opened the gates that were starting to close.
       | Funny thing is we are still recovering from half a decade of
       | "everything-blockchain". While I did say that blockchain was
       | nothing more than a ponzi scheme(and I still stand by this
       | statement), in the realm of AI, I'm not entirely sure what to
       | expect.
        
       | tinyhouse wrote:
       | I like the article but I also disagree with one important
       | assumption that author makes implicitly. It assumes that LLM is
       | all you need so in order to differentiate you need something that
       | others don't have, like health care data. The reality is that for
       | many problems you still need a lot of work to build a quality
       | solution around LLM. Not something that you can build in a
       | weekend.
        
       | molave wrote:
       | It's just like most bubbles (automaking, 1990s dotcoms, crypto,
       | etc)
        
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