[HN Gopher] Amazon's $195 thin clients are repurposed Fire TV Cubes
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       Amazon's $195 thin clients are repurposed Fire TV Cubes
        
       Author : rbanffy
       Score  : 47 points
       Date   : 2023-11-27 21:05 UTC (1 hours ago)
        
 (HTM) web link (arstechnica.com)
 (TXT) w3m dump (arstechnica.com)
        
       | nerdo wrote:
       | Sounds like a line from Office Space 2: 'My computer is a FireTV
       | cube'
        
       | lock-the-spock wrote:
       | > As many as 70 percent of laptops sent from companies to remote
       | workers are never seen by companies again, Muneer Mirza, AWS'
       | end-user compute general manager, claimed to The Register.
       | 
       | This seems quite an absurd claim. I can't find any counter data
       | but this number is so high it can't possibly be true.
        
         | sonicanatidae wrote:
         | That has not matched my experience at all, either.
         | 
         | Sure, some laptops never seem to make it back, but generally,
         | their last paycheck isn't released until the gear is back and
         | checked.
        
           | mschuster91 wrote:
           | That's illegal in the US [1] and it's just the same in
           | Europe. You can't go and withhold payment for work done -
           | what you can do is file a claim in small claims or civil
           | court, depending on the worth of the laptop.
           | 
           | [1] https://www.shrm.org/resourcesandtools/tools-and-
           | samples/hr-...
        
             | browningstreet wrote:
             | Yes, that's illegal, but a good chunk of my lay-off
             | severance pay -- which was about 45 days later -- was
             | subject to me sending my laptop back.
             | 
             | They didn't ask for my monitor or my polycom though.
        
               | waynesonfire wrote:
               | Beyond returning your laptop, severance pay has a few
               | more strings attached, like waiving your right to sue.
               | But, everything is negotiable.
        
               | codys wrote:
               | Severance pay is not last-paycheck pay. Paycheck pay is
               | for work already performed. Severance is (in the US)
               | generally down to agreement between an employer and
               | employee (and the employer normally dictates the terms
               | because the employee in most cases lacks a bargaining
               | position) or as a way to comply with laws mandating
               | notice periods for layoffs.
        
             | wnevets wrote:
             | > That's illegal in the US [1] and it's just the same in
             | Europe.
             | 
             | Wage theft is illegal in the US but is extremely popular,
             | profitable and largely goes unpunished.
             | 
             | https://www.epi.org/press/wage-theft-costs-american-
             | workers-...
        
           | entropie wrote:
           | My partner just got a new thinkpad for her part-time job in
           | germany at a fairly big science institute and was told that
           | she can keep it when her job is done. I was suprised too.
        
         | charia wrote:
         | 'As many as', suggests there might have been one particular
         | case where that happened, probably due to a complex situation,
         | (small company, pandemic, company going out of business, lack
         | of strong oversight, policies on returning equipment not set in
         | place at the time of layoffs, ect).
         | 
         | Using that one particular statistic to make this point seems
         | like an obvious use of bad statistics. The average or median is
         | probably much more normal, and probably a huge number of
         | computers worth a good chunk of money, but it doesn't sound
         | that eyecatching so they choose to go with this particular
         | number.
        
         | dylan604 wrote:
         | Something like 80% of all stats are made up on the spot
        
           | scottyah wrote:
           | 84.2% of stats are more likely to be believed if they include
           | a decimal point
        
             | llIIllIIllIIl wrote:
             | 84.27% of stats are even more credible with double digit
             | decimal point.
        
               | allendoerfer wrote:
               | Except if they contain rounding errors.
        
             | jimt1234 wrote:
             | 84.2% of the time, this is true every time.
        
           | baz00 wrote:
           | Especially vendor statistics about how useful their product
           | is, how much money it's going save you and what the
           | performance is.
           | 
           | I usually ask for proof of such claims. That makes the first
           | vendor call interesting.
        
         | gjsman-1000 wrote:
         | Even if it were true though, look at Amazon Workspaces prices.
         | 4 vCPUs, 16 GB RAM, 10GB of user storage and 80GB of root
         | volume storage, $876/yr.
         | 
         | I think you can get a 4-core laptop with 16GB of RAM for $876 +
         | $195 for the client, and afford to lose it at these prices;
         | unless somehow your turnover rate is obscene; or you are an
         | industry with extremely high security needs.
        
           | shrubble wrote:
           | Costco has a Lenovo IdeaPad 1, 4gb RAM, decent low end CPU,
           | 1080p screen and 128GB MMC onboard for $149.99.
           | 
           | If you void the warranty by opening the back, you can
           | supposedly add an 8GB DIMM and M2 drive of your choice. Aside
           | from GPU heavy work that you won't get with the Amazon
           | solution either, would hardly cost much more.
        
         | ToucanLoucan wrote:
         | My initial reflex reaction is to think the same: however, when
         | I consider what the process would be, I can see a lot of large
         | businesses just not seeing it being worth it to track down and
         | retrieve company hardware from an employee who left under
         | negative circumstances. Most laptops, especially issued to
         | lower rungs of employees, aren't new, and even when they were,
         | weren't high-end machines to begin with: they're probably the
         | bottom tier really, whatever Dell or HP were selling at
         | clearance prices when IT had extra budget.
         | 
         | So let's pick a number out of a hat and say a laptop was $500
         | new, and for the sake of argument, let's say it was brand new
         | when issued to a problematic remote employee several states
         | away. This employee eventually gets canned for bad performance
         | and doesn't ever ship back the computer: now what? Well, you
         | have to spool up your legal division and arrange for a
         | certified mail letter to let the employee know of their
         | obligation, and see that it's delivered so the employee can't
         | claim later they were never told. Then, you'd probably have to
         | arrange for some company representative to actually go there
         | and attempt to recover it in person, for similar reasons. If
         | that doesn't work (and IANAL so this is just theory) you'd end
         | up either involving their local law enforcement and probably
         | your own to recover stolen property, OR going to small claims
         | court against the employee. You'd have to have paper work in
         | order showing when the laptop was purchased, what it's worth
         | now to recover, and it's probably an open and shut case really
         | to get it done, but then... you get a laptop back, or the cash
         | value of it which is probably nowhere near what the company
         | paid for it, and if it was sold off or junked or otherwise
         | ruined and you DO get a cash settlement from court, well, now
         | you have to COLLECT that which is it's own can of worms,
         | especially if this employee is really pissed off with your
         | organization.
         | 
         | Every step along this involves your legal team, which consists
         | at least partially of lawyers, who are expensive to have work
         | on it. This will be labor intensive, not step by step but over
         | the long haul: instead of a big job, it's tons and tons of
         | little small annoying ones.
         | 
         | AND: If the employee wants and I can't think of why they
         | wouldn't, they could easily go to the media and vilify you for
         | shit-canning them and then suing them. And sure, the facts of
         | that would be obviously vindicating, but how many people read
         | past headlines? Corporations fucking over working people is
         | (rightly) hot news lately.
         | 
         | So like, yeah that sounds high, I wouldn't be shocked if it
         | wasn't that high. But also I wouldn't be shocked if faced with
         | all the fuckabout to get a shitty laptop back from an ex-call
         | center worker or whatever, most companies just don't give a
         | fuck and write it off like they would any other lost asset.
        
           | SoftTalker wrote:
           | Agree. An unreturned laptop that's more than a couple of
           | years old is not worth the effort to chase down (unless maybe
           | it was something _very_ high-spec). The bigger worry would be
           | any remote access to company resources that is configured on
           | the laptop, but hopefully you 've been smart enough to be
           | able to revoke that without access to the remote device.
        
             | ToucanLoucan wrote:
             | And even with a high end machine... it's still dubious.
             | It's much, much easier to just write it off like you would
             | any other property lost/damaged/destroyed in the process of
             | doing the job, and it's an aspect of business that more or
             | less every company will already have processes setup for.
        
               | ska wrote:
               | You've probably already depreciated most of it on your
               | books, so the write off is pretty small.
               | 
               | After 3 (tax) years a 2k laptop is likely only worth a
               | few hundred dollars to you anyway, and you'd have to pay
               | shipping (50 ish?) so not much there to get worried
               | about.
               | 
               | Put it another way, to the company losing that laptop is
               | likely less of a problem than paying out a owed vacation
               | day with ambiguous records.
        
         | mschuster91 wrote:
         | Well, the effort required to get a laptop back from a different
         | country is in almost all cases more expensive than what the
         | thing is worth. Even MacBook Pro's are barely worth half the
         | original price after 2-3 years (particularly with Apple's pace
         | of innovation), and most Windows laptops literally fall apart
         | at the hinges at that point so they're worthless anyway.
         | 
         | Yes, you can theoretically go and iCloud-lock the thing to make
         | it worth even less, but the machine still has value for its
         | (non-serialed) parts.
        
         | hummusFiend wrote:
         | Agreed, "As many as" is doing some heavy lifting. The only
         | anecdotal evidence I have in support of this claim is how some
         | companies included the employee's laptops as part of severance
         | packages throughout the "forced RTO" layoffs in the past year.
        
         | jbluepolarbear wrote:
         | My partner works for a company that uses thin clients to aws
         | instances and they get about half of the hardware back. They
         | don't even attempt to get the monitors back.
        
         | graphe wrote:
         | I know two people issued remote computers; a desktop and a
         | laptop. They were not asked for them back and one was a MacBook
         | Pro.
        
         | jeffbee wrote:
         | I got a MBP from Goldman Sachs and when I left they refused to
         | pay for mailing it back, which was irritating because it's also
         | activation locked to their IT systems and is therefore useless
         | to everyone. I would say that not all companies want their
         | obsolete client systems returned to inventory.
        
           | dylan604 wrote:
           | in that locked condition, does it hold value as a trade in?
        
             | jeffbee wrote:
             | No it's worthless. If you trade in a computer to Apple and
             | it's enrolled in any kind of locked thing (like Find My)
             | they'll send it back to you.
        
         | baz00 wrote:
         | Yes. And if that's internal AWS statistics then I am moving my
         | stuff out of AWS very quickly.
        
         | wirelesspotat wrote:
         | I think the preceding sentence has some important context.
         | 
         | They're specifically talking about businesses with high
         | employee turnover, like call centers:
         | 
         | > Amazon said its thin client targets businesses with high
         | employee turnover, such as call and payment processing centers,
         | where AWS customers say it can be hard to recover expensive,
         | work-issued devices.
        
         | dghlsakjg wrote:
         | I would be willing to believe it, but only with the caveat that
         | the companies tell employees to just keep the hardware.
         | 
         | I've known of at least one company that would tell devs to keep
         | their old equipment that cycled out as a perk. I've also known
         | quite a few IT teams that basically don't care about a 3-4 year
         | old Dell/HP/whatever and are just as happy to have you keep it
         | as they are to ship it back, wipe it, and recycle it.
        
       | ugh123 wrote:
       | I'm actually a bit disappointed they didn't implement this as a
       | laptop (or plan to?).
       | 
       | I think one interesting aspect of VR is the possibility of it
       | being a thin client to general purpose office computing. And also
       | a great (terrible) way for companies to keep track of remote
       | worker attention.
        
         | danans wrote:
         | > I'm actually a bit disappointed they didn't implement this as
         | a laptop (or plan to?).
         | 
         | It sounds like the idea behind it is to reduce the incentives
         | for theft. Making it a laptop would do the opposite.
        
       | throwboatyface wrote:
       | Companies are willing to pay more money to rent a computer from
       | AWS than to send a computer to their employee, because of the
       | risk the employee won't send it back. It doesn't actually make
       | economic sense but it tickles their sense of "fairness" that
       | these workers shouldn't get any more than absolutely necessary.
        
         | nickff wrote:
         | There are a number of advantages you get by deploying cloud
         | computers instead of physical ones (like laptops), and most
         | have nothing to do with fairness. The ability to control what
         | gets installed on them gives you obvious security and
         | performance advantages, as well as allowing you to quickly and
         | easily 'service' the computers (restore them to working order
         | by loading a known good image). Disallowing employees from
         | downloading data to devices in their possession also reduces
         | 'leaks' of sensitive corporate information due to carelessness.
         | 
         | I've never heard of anyone making a 'fairness' argument about
         | sending out laptops, though I wouldn't be surprised if someone
         | somewhere has made it.
        
           | JohnFen wrote:
           | > The ability to control what gets installed on them gives
           | you obvious security and performance advantage
           | 
           | On my work machine (a normal Windows 10 laptop), the company
           | has complete control over what gets installed. If I install
           | something the company has forbidden, they notice, forcibly
           | remove the software remotely, and then send someone to scold
           | me.
        
             | wincy wrote:
             | Ah yeah that happened to me at my first professional job
             | (i.e more than ten devs at the whole company) I needed my
             | 802.11x keys transferred to a new laptop. So rather than
             | ask, I just, you know, downloaded metasploit to rip the
             | private auth keys with mimikatz so I'd be able to copy
             | them! About ten seconds later my laptop mysteriously logged
             | me out...
             | 
             | It's the only time in my career I've literally been yelled
             | at. Somehow avoided getting fired. To make it worse they
             | were doing red team pentesting that day so I totally looked
             | like I was hacking the Gibson.
        
         | catchnear4321 wrote:
         | most companies send employees laptops with mdm, recorded serial
         | numbers, etc. sure, an employee that decides to fafo with
         | laptop theft is going to cause a hassle, but it should be much
         | more of a hassle for the former employee.
         | 
         | this has nothing to do with hardware, in fact that's the point.
         | this little cube is useless outside of a single use case. go
         | ahead and take it, it's just hardware, and will likely be no
         | more than that once stolen.
        
         | IshKebab wrote:
         | Nah, they don't care about that. In my experience it's more
         | about ease of administration and data loss prevention.
        
         | dylan604 wrote:
         | I work in an industry where an extreme amount of effort is
         | expended in ensuring the employees do not walk out with data.
         | Effort is spent keeping production network separate from
         | corporate network to the point that checking email is done
         | through a remote connection. USB devices are filled with epoxy,
         | and the USB drivers are removed from the OS.
         | 
         | Putting everything in the cloud would be the next logical step
         | in preventing all of the thiefs, er, employees from being able
         | to remove data from the building. Now, just to convince all of
         | the clients that their data is actually safer in the cloud than
         | on-prem.
        
         | baz00 wrote:
         | It doesn't make sense at all. You can take screenshots of your
         | shitty terminal with your phone.
         | 
         | This is rent seeking dressed up in security paranoia.
        
       | delecti wrote:
       | Seems like a pretty cool option. Towards the end of my time there
       | (6 years ago this month) we had moved our development
       | environments from local RHEL VMs to hosted Amazon Linux VMs (or
       | you could just get a macbook and do it all on there), and I
       | thought it was a net-positive change. I think it's a good idea to
       | expand the system more broadly, and sell an integrated
       | hardware/software product to make it easier to use as a less
       | technical user.
        
       | jeffbee wrote:
       | 2GB and a wimpy CPU! For the same price you can buy a NUC 11
       | Essential. Seems like a terrible deal.
        
         | ska wrote:
         | Point is they don't have to buy them, they already made too
         | many.
        
       | baz00 wrote:
       | I couldn't think of a worse end user experience than using
       | Workspaces/AppStream on a daily basis. I'd rather go work in
       | McDonalds flipping burgers than live that life.
        
         | dylan604 wrote:
         | You sound like someone not fit for upper management IT. You
         | clearly care about your end users.
        
           | baz00 wrote:
           | This is the greatest compliment a person could receive. Thank
           | you.
        
       | supertrope wrote:
       | This seems penny wise and pound foolish. Having employees wait on
       | their computer instead of the computer wait on the employee only
       | makes sense if computers are expensive in comparison to labor.
       | This box is literally slower than a Raspberry Pi 5.
        
         | danans wrote:
         | The article specifically mentions that these are intended for
         | work environments with high rates of computer equipment theft.
         | That would only happen at significant magnitude if labor rates
         | are very low.
         | 
         | The US national minimum wage is $7.25 per hour, and usually
         | jobs that pay that have very high turnover, so there's a strong
         | incentive to steal equipment, especially if it has any resale
         | value, like a $500 PC would.
         | 
         | If these things can be remotely bricked once they are reported
         | as stolen, that goes pretty far to killing any black market for
         | them.
        
       | beebeepka wrote:
       | Price is outrageous for the junk they are trying to sell. It's
       | outright insulting. I don't really understand the mentality of
       | these scammers. Will they not do anything (to others) for money?
        
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