[HN Gopher] ChatGPT Experiencing 'Elevated Errors'
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ChatGPT Experiencing 'Elevated Errors'
Author : setgree
Score : 82 points
Date : 2023-11-21 22:16 UTC (43 minutes ago)
(HTM) web link (status.openai.com)
(TXT) w3m dump (status.openai.com)
| ceejayoz wrote:
| Understatement of the year candidate here.
| waynesonfire wrote:
| "We're experiencing exceptionally high demand. Please hang tight
| as we work on scaling our systems."
|
| losing a CEO is certainly a scaling problem.
| evbogue wrote:
| When I try to ask a question I get "There is a problem with your
| request" with a case/error number that I'm not sure if I should
| post or not, while using the Android mobile app.
| 1f60c wrote:
| I've been logged out of the app, and I get an error when I try to
| sign back in.
|
| On the web, I now see "ChatGPT Alpha," with an "Alpha models"
| dropdown ("Default" is the only option). Trying to chat with it
| fails with a generic error message as well. What does it all
| mean?
| SushiHippie wrote:
| Same (for others, see the image attached here
| https://news.ycombinator.com/item?id=38371490)
|
| I always say "ChatGPT Alpha" pop up shortly, when I loaded the
| UI when my internet connection wasn't that fast. But now I've
| got to see the dropdown.
|
| EDIT: found this forum entry that talks about alpha
| https://community.openai.com/t/got-access-to-gpt-4-alpha-on-...
| _samjarman wrote:
| 404 CEO NOT FOUND
| goldenshale wrote:
| 911 BOARD GONE INSANE
| troymc wrote:
| 419 I'M AN AGI
| fintechie wrote:
| 508
| metadat wrote:
| _508 Loop Detected_
| mung wrote:
| I'm a teapot.
| mrits wrote:
| was just mostly dead, but now dead dead
| dereg wrote:
| Likely connected to the fact that they released voice chat for
| free users an hour ago.
| https://x.com/openai/status/1727065166188274145
|
| Assuming these two things are related, if I may editorialize just
| a tiny bit, I am a little annoyed at how much their rollouts
| often disrupt service for paying customers. Paid users being
| impacted by free user rushes really sucks, but is understandable.
| API developers being impacted by free-user rollouts is
| unacceptable, and especially sucks for those who have to answer
| to users of their own.
|
| I suppose this is a wakeup call to migrate to Microsoft's Azure
| endpoints which, presumably, aren't affected by the current
| outages. But I'm fully tapped out in terms of yet another
| service's application and vetting process.
|
| So to connecting it back to the current drama, while I support
| OpenAI, their employees, and Sam's return, I can understand why
| folks like Helen would be miffed by management's approach to
| building. I'm not saying they should slow product development,
| but would staged rollouts hurt?
| paul7986 wrote:
| I prefer the Pi app's voice chat ... it has a lot more
| personality and will play along with questions like whose your
| spirit animal: Mother Teresa or Obama. It will provide an
| answer there yet when you ask it the same question using Trump
| and Hitler it refuses to answer lol
|
| Overall Chat GPT's voice chat needs some zing to it when
| compared to Pi. Yet either both are awesome pieces of
| technology, just prefer one over the other. Pi is free too ...
| Im paying $20 a month for Chat GPT.
| jonbell wrote:
| I love Pi, but I'm not on the market for asking it to act
| like Hitler or talk about relating to Mother Teresa or not.
|
| The ability to say "Hey what's happened in the OpenAI saga in
| the last 8 hours" or "How did <my sports team> do last night"
| and get a voice response while I'm walking my dog is the sort
| of thing I care about.
| paul7986 wrote:
| Sure im just testing how neutral it is as I want my AI as
| neutral as possible and it's fun to test out using it with
| friends ... for me personally.
|
| I have made Pi go off the rails (things it said in
| responses to my out there questions lol) with my tests and
| it has cracked my friends and I up. Fun!
| throwaway2016a wrote:
| What is annoying is this isn't just ChatGTP but the whole API.
|
| I was just getting ready to deploy the an assistant based chat
| bot when this happened. It underscores the importance of
| designing systems that fail gracefully when a service is
| unavailable.
| bruce343434 wrote:
| I wonder why this product is so unreliable. Perhaps because they
| keep messing with it and tweaking it instead of having a stable
| software that isn't updated almost daily.
|
| I like to use chatgpt for enhancing productivity for rote tasks
| but I keep finding I can't rely on it. Is there a reliable
| generative text AI out there?
| artificial wrote:
| Like how FB and Google just update willy nilly and you're stuck
| with whatever you get no matter the workflow issues. Should be
| able to pick a version, even if it's a sliding window.
| huijzer wrote:
| Probably because the system is new and they are still working
| through the bugs. When, for example, is the last time you
| noticed a Gmail outage? Nowadays almost never, but 10 year ago
| it happened multiple times a year. Similarly, GitHub outages
| are also becoming less long and less frequent.
| rvz wrote:
| Another OpenAI outage. Just as frequent as GitHub outages. [0]
|
| Before, I would have recommend [1] to contact the CEO of OpenAI
| for support. It turns out there is no CEO to contact this time
| until this chaos is over.
|
| [0] https://news.ycombinator.com/item?id=38237794
|
| [1] https://news.ycombinator.com/item?id=38191468
| icapybara wrote:
| If this is related to the weekend's events, it's just sad. I
| subscribed a few weeks ago and chatgpt 4 is such a handy thing to
| have. They potentially broke up a great company and product for
| nothing.
|
| I think it was Roon on Twitter who put it best: "wanton
| destruction of a beautiful thing".
| wheelerof4te wrote:
| "They potentially broke up a great company and product for
| nothing."
|
| Wake up, the AI chatbot craze phase is over. Find some other
| ways to boost your productivity that are more reliable and will
| not turn your brain into pudding.
| icapybara wrote:
| I don't use it for productivity, I'm not a software engineer.
| Racing0461 wrote:
| Who fixed it?
| wheelerof4te wrote:
| You win the thread.
|
| Finally working as intended. Perhaps now people will use their
| brains more, instead of relying on stupid chatbots.
| mchanson wrote:
| As a paid ChatGPT user for many months now I'm glad they move so
| fast making the service better. I happily take that over a slowly
| improving but always reliable service. Let reliability come
| later. For now it's great they move fast even at the cost of
| service disruption.
| Waterluvian wrote:
| As long as this is reasonably communicated to all who pay, I'm
| generally of the same mind.
|
| It just takes a "this is a beta, there may be the occasional
| outage" banner.
| smith7018 wrote:
| I know it would probably be a little more work but I would
| appreciate a `stable` and a `preview` site/endpoint. There
| are times when things go down that I need it and it would be
| nice to have a stable endpoint to hit. Yes, it's great that
| they're moving quickly but I pay $20 a month... I think they
| can do a little more to guarantee uptime.
| hereforcomments wrote:
| Completely agree. At work we make everything so bulletproof
| that leads to zero innovation and it's painful.
| rvz wrote:
| If this was GitHub (or even X or Threads) that went down, you
| would never see a comment like this:
|
| "As a paid GitHub user for many months now I'm glad they move
| so fast making the service better. I happily take that over a
| slowly improving but always reliable service. Let reliability
| come later. For now it's great they move fast even at the cost
| of service disruption."
|
| No user accepts frequent service disruption. Especially GitHub
| which falls over more times than X or Threads.
| roland35 wrote:
| It depends what it is! GitHub is basically infrastructure so
| yes.. but I'll take the tradeoff with chat gpt
| boh wrote:
| Totally agree. GitHub is definitely a more core service
| that more people rely on than ChatGPT (plus if you're like
| me you just use Claude until they fix the issue).
| ps256 wrote:
| > If this was GitHub
|
| But it isn't.
| superturkey650 wrote:
| Most people don't rely on ChatGPT for production work flows
| like they do for GitHub. Of course users are going to have
| different expectations for different services.
| lovasoa wrote:
| Maybe you would see these comments if github actually
| innovated fast. They could make a search that finds what you
| are looking for, for instance.
| throwaway5959 wrote:
| GitHub is down all the time. Especially actions.
| mhh__ wrote:
| That's because GitHub haven't really innovated in years.
|
| They have some good icing (actions is pretty good) but the
| cake is still just a boxed cake mix from 2010.
| sourcecodeplz wrote:
| Whatever, it is a free service that is also amazing. If it's
| down, it's down but I agree, if you are a paying member it should
| be more reliable.
| Nuzzerino wrote:
| Thank you for not posting mindless conspiracy theories or
| stupid jokes about the CEO having something to do with it.
| baal80spam wrote:
| I'd love if the only reply was "Resistance is futile" in case of
| any error.
| hereforcomments wrote:
| It also signed the petition and refuses to work under this board.
| SushiHippie wrote:
| The outage is so "crazy" that I start to see an `alpha model` in
| the UI. https://ibb.co/LhBVDwW
|
| EDIT: found a forum entry that talks about alpha
| https://community.openai.com/t/got-access-to-gpt-4-alpha-on-...
| sys32768 wrote:
| I'm getting random CATS errors.
|
| CATS: HOW ARE YOU GENTLEMEN !!
|
| CATS: ALL YOUR BASE ARE BELONG TO US.
| pram wrote:
| I've been using gpt-4-1106-preview from the API (mostly to use
| retrieval) and it's insanely slow. I can submit something and
| watch a YouTube it takes so long sometimes. I can't imagine the
| issues they're having trying to scale this, present drama
| excluded.
| cryptoz wrote:
| `gpt-4-0314` gives me
|
| "openai.InternalServerError: Error code: 500 - {'error':
| {'message': 'The server had an error processing your request.
| Sorry about that! You can retry your request, or contact us
| through our help center at help.openai.com if you keep seeing
| this error. (Please include the request ID ----- in your
| email.)', 'type': 'server_error', 'param': None, 'code': None}}"
| rushingcreek wrote:
| https://phind.com is up and running for those looking for an
| alternative.
|
| Disclosure: I'm a co-founder.
| logankilpatrick wrote:
| Hey folks! The team is aware and working in a fix. Should be
| resolved shortly, you can follow along on:
| https://status.openai.com/incidents/n254wyd7nml7
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(page generated 2023-11-21 23:00 UTC)